Business Intelligence Engineer II, Rapid and Rural Logistics

The Rapid & Rural Logistics (R2L) team is seeking a Business Intelligence (BI) Engineer to join the Automation Team. The R2L team that includes rush service and super rural delivery covers a portfolio of high-growth businesses with unique fulfillment and operational capabilities such as Sub Same Day (SSD), Rural Super Rural (RSR), and Amazon Today. R2L exists solely to meet the goal of quick, accurate delivery and this is constantly being challenged and changed, adapting to our customer demands and improved. To meet this goal, R2L must remain flexible at all times, adapting with all of the changes and growth that comes our way. As a Business Intelligence (BI) Engineer, your focus will be on process automation, operational insight, and other analytical support to stakeholders for the Sub-Same Day (SSD),Rural Super Rural (RSR) and Amazon Today(AT) Delivery business. The Automation team partner closely with Delivery and the operations teams to automate Program Manager manual process.The ideal candidate will draw upon advanced analytical, problem solving skills, and a passion for building solution towards automated operational management. The successful leader of this team will collaborate effectively with internal end-users, cross-functional stakeholders and technical teams to drive for automation of our operational processes for future innovation. They must be a self-starter, comfortable with ambiguity, and able to think big and be creative to support a rapidly growing business. Your will create solution to automate Program Manager day to day task or process using combination of dashboard, macros, scripts, and SQL. We look for candidates who are excellent communicators, inspiring leaders, self-motivated, flexible, hardworking, and who like to have fun. Key job responsibilitiesThe successful candidate is a seasoned data professional with a strong bias for action, Proficiency with data visualization tools like QuickSight and Tableau, data modeling, ETL (Extract, Transform, Load), SQL, and scripting skills.Own the design, and development of projects to drive key business decisions. A typical day in this role provides an opportunity to build innovative data solutions with large-scale systems, identify high-priority work and projects that maximize results for key stakeholders, and solve complex problems that impact company-wide strategic decisions. Further, you will help automate processes by developing deep-dive tools, and dashboards to communicate these insights to the business teams. Successful members of this team collaborate effectively with business customers and cross-functional data management teams to solve problems and implement new solutions.In this role, you will: • Understand business problem requirements • Identify opportunities for automation • Implement solutions to enhance operations facing systems, processes, and toolsA day in the life• Take detailed requirements from stakeholders to deeply understand their current manual processes and pain points• Think creatively to identify opportunities to solve problems using technology-driven solutions• Design and implement the optimal automation solutions to address stakeholder needs• Respond to ad-hoc requests and provide support as needed• Thoroughly document all processes, solutions, and learnings to ensure knowledge capture and sharing• DocumentationAbout the teamThe Rapid and Rural Logistics team manages high-growth specialty fulfillment operations, focused on fast, accurate delivery of unique products. The team needs agile, self-directed individuals with a strong bias for action. The ideal candidate will balance technical expertise in ETL, visualization, and scripting with strong stakeholder skills. You'll work closely with teams to deeply understand their needs, then design and deliver automated solutions driving key decisions and operational improvements. Speed, flexibility, and autonomous decisions are crucial. Bonus qualifications include Python proficiency for data tasks, and AWS experience for implementing robust, scalable solutions - complementing the core role requirements.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Senior Business Intelligence Engineer, WW Ops Finance S&A

WW Ops Finance S&A team is seeking an experienced Senior BI Engineer with excellent ETL skills along with analytical abilities. Would you like to be part of team driving business intelligence strategies for one of the largest supply chain in the world and helping improve delivery experience for billions of Amazon customers worldwide? Come join us!Key job responsibilitiesThe ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. You must be a fast learner who can quickly absorb the nuances of Amazon's supply chain. You need to be analytical in your decision making, with a demonstrated ability to drive issues to completion. You need to be able to convey your ideas via clear and concise verbal and written communications. - Interact with business customers, gather requirements and deliver accurate, easy to use and scalable Business Intelligence solutions in AWS (Redshift, EMR, Glue, S3 etc), Quicksight/Quicksight Q, Python/R, and other Amazon proprietary BI tools - Build ETL, data pipeline jobs, appropriate aggregations, and automated delivery in SQL, Python/R, shell script. - Design data models on varied database platforms like Redshift, MySQL or object based data stores. - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. - Apply your deep analytic and business intelligence skill to extract meaningful insight and learning from large and complicated data set. Not afraid to deep dive in big data.A day in the lifeWithin this role you will have unique opportunities to work alongside engineers, product managers, data scientists, program managers and finance leaders to help build next gen analytics and data driven reporting supported via one of the largest finance data warehouses and/or datalake. You will be helping scale the supply chain cost allocation/analytics which spans across multiple geographies of North America and Europe. You will work closely with product managers to design and implement new cost allocation strategies, work with engineers across the transportation network to assess impact of new program rollouts & help build operational and anomaly detection reporting solutions. Amazon has a culture of being builders and you will get to use the latest technology stack offered via AWS and internal amazon tools to help scale big and fast. About the teamWW Ops Finance S&A (Standardization and Automation) is the central Data and BI team serving the Amazon supply chain and transportation finance organization. Our BI team owns multiple single source of truth data assets that are keys to initiatives to drive supply chain optimization and improve end-to-end profitability of Amazon store business.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Business Intelligence Engineer, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Business Intelligence / Data Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Tableau or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Amazon QuickSight, etc.- Moderate to Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Experience in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Knowledge and understanding of data modeling and data design, e.g. fact and dimension tables, snowflake and star schema, etc.- Experience in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Optimizing large volumes of data through organization of building views and tables with business metrics and KPIs, and creating scheduled, recurring jobs to load data into the visualization environment.- Excellent communication skills, verbal and written.- Experience leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of SQL and data warehousing concepts- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with Airflow DAGs for ETL ...

Business Intelligence Engineer, Advertising Trust Data

We are looking for an exceptional Senior Business Intelligence Engineer to help build out actionable and insightful metrics for both internal and external stakeholders. The goal of these actionable insights is to give our internal stakeholders a holistic view in to how policies connect to our customers and to help our customers better understand their advertising on Amazon. To succeed in this role, you will have strong technical acumen and extensive experience in developing reporting, BI, and data warehouse solutions. The ideal candidate will be a self-starter, comfortable diving deep, and making data driven decisions with a strong customer focus. Key job responsibilities· Develop a deep understanding of Advertising's vast data sources and know exactly how, when, and which data to use to solve particular business problems.· Conduct deep dive analyses and translate requirements into effective data visualizations and analytical solutions· Imagine and develop new ways to present data that adds value and insight· Proactively identify projects and analyses that help improve Ads Customer Trust, including defining metrics and goals.· Partner closely with other Tech, Product and Data engineering teams on the day-to-day execution of analytics, projects and initiatives About the teamCustomer trust is everything at Amazon. Our Advertising Trust organization develops policies, and builds the systems, which ensure customer trust in advertising. With a growing advertising technology business, and hundreds of thousands of active self-service advertisers across the globe, this organization is vital to ensuring we can scale while maintaining and ensuring strong customer trust. Leveraging AI, we build systemic solutions that ensure advertising adherence to the complex regulatory, legal, regional, cultural and customer expectations in over 30 countries.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Intelligence Analyst, Enterprise Protection Program

We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USAAmazon is seeking a highly motivated Intelligence Analyst to join our world-class Amazon Security organization and work within the Response function of the Enterprise Protection Program to help Amazon prevent and mitigate insider risk.As part of the Response team, you will be involved with evaluating, investigating, and mitigating active insider risks daily. We are looking for someone who is a fan of "diving deep"; constantly learning; eager to drive the development and refinement of proactive initiatives to identify, evaluate, and mitigate risks to Amazon; adept at managing complex investigations; seeks to maintain an understanding of the security needs of our customers and business, and is willing to take on new challenges.You will consult with business, legal, and tech teams to develop gap remediation strategies and be proactive in the build-out of sustainable and systematic solutions. You will also be effective both working independently and cooperatively across partner teams when required, and able to contribute and deliver results whether involved at the level of strategic planning or tactical execution.This position involves on-call responsibilities, typically for one week every few months.Key job responsibilities• Manage complex and confidential investigations, providing timely and fact-based reporting to partners and leadership• Effectively partner with teams across Information Security, Legal, Human Resources, and others necessary in support of investigations• Establish, document, and refine standard operating procedures and internal best practices for investigative functions• Collaborate with Engineering teams to build and develop solutions and tools that identify and mitigate risk by translating use cases into technical requirements• Perform deep dive analysis of internal and external datasets to identify trends, anomalies, and activities indicative of threat• Collaborate with partner teams in the threat intelligence community, internal and external to Amazon• Identify and produce metrics to measure effectiveness of analytic capabilities and data to drive business decisionsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS• 5+ years of demonstrated experience as an analyst/investigator supporting counterintelligence, counterterrorism, insider threat, internal investigations, and/or law enforcement investigations • 2+ years’ experience in conducting open-source analysis • Bachelor’s Degree in related field or 4 years of equivalent work experience ...

Sr. Business Analyst, PAIR

The People Analytics, Insights, and Research (PAIR) team within PXT supports two of Amazon’s most exciting businesses: Devices & Services (the innovators behind Echo, Kindle, Ring and Kuiper Low-orbit satellite program) and Artificial General Intelligence (the team behind Generative AI foundational model development at Amazon). We are seeking an experienced, curious and motivated Sr. Business Analyst to act as our direct liaison and “Analyst in the Line” for several PXT organizations supporting Devices businesses. Our work is dedicated to empowering leaders and enabling action through data and science. In addition to standard reporting, we seek to leverage analytics to help our leaders focus their efforts in ways that will engage, retain and grow their team members to propel the business forward.Key job responsibilities- Interview stakeholders to gather business requirements and translate them into data and analytic deliveries to be actioned by yourself and the team.- Write Extract-Transform-Load (ETL) jobs using sql and Amazon Big Data Technology in order to create fully-automated business metrics and insights.- Own the design, development, and maintenance of business-driven people metrics, reports, analyses, dashboards, etc. in order to drive key business decisions- Monitor and troubleshoot operational or data issues in the data pipelines and work with appropriate upstream data owners to resolve.- Review and audit existing team-owned ETL jobs, SQL queries, permission structures and metrics presentation for accuracy and to maintain the highest standard.- Identify and recommend opportunities to Junior analysts in order to enhance capability and quality of team operations and outputs.- Learn and understand a growing range of Amazon and specifically PXT data resources and discover how, and when to use which data sets.A day in the life- Work closely with HR teams across the globe, building on your strong analytical skills to support multiple teams with regular production of metrics and analytics that are meaningful and scalable.- Use your skills in ETL, automation, and data visualization to provide actionable insights for our teams.- Develop, automate and maintain Monthly and Quarterly business reviews for leaders in supported businesses- Conduct and present statistical analysis, such as regressions, chi-square testing, and confidence intervals in order to distill decisions from large-scale data.- Establish scalable, efficient and automated processes for large scale data analyses- Provide ad-hoc or special project data analysis to PXT Business Partners and Devices Business Leaders that enable them to achieve their people KPIs, drive decision making and create new strategies.About the teamThe PAIR team is a multi-functional team which leverages diverse skills of engineers, analysts and researchers in order to curate an optimal set of tools and innovative products for our customers in PXT and in the D&S and AGI businesses.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Business Analyst, Selling Partner Support Experience

Our teams strive to make Amazon the best place for our Selling Partners to reach consumers, driven by the experience and support we provide them in growing their businesses locally and globally. We leverage technology including automation, self-service, associate tools, and machine learning to both prevent Seller, Vendor and Brand contacts based on knowledge obtained during our support interactions, and to handle those contacts with quality and efficiency. We hire the world’s brightest minds, offering an environment in which they can relentlessly detect, design, and drive solutions to improve the Amazon customer experience. We do this every day by solving complex business and technical problems with ingenuity and simplicity. We are looking for a Business Analyst with expertise in data analytics skills, strong business acumen, an ownership mindset and ability to clearly communicate. In this role, you will leverage our data to drive efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of business customers, in close partnership with business teams. You will manage and execute entire components of large projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. You will also support building metrics and reporting on them to senior leadership.A successful candidate will develop a strong understanding of our business and make data-driven conclusions to drive Selling Partner Support Expereince. They will be comfortable with ambiguity while working in a fast-paced dynamic environment. They will also continuously learn new systems, tools, and industry best practices to help design new tools that help our team automate, and accelerate analytics. Key job responsibilities• Oversee business and finance reporting and analytics• Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning• Build and drive planning, forecasting, and reporting models• Generate actionable insights through the development of metrics, dashboards and deep dive analyses • Communicate data (both written and verbal) in a clear, concise, and unambiguous manner• Influence critical business decisions with dataBASIC QUALIFICATIONS- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience in Excel (including VBA, pivot tables, array functions etc) and data visualization tools such as Tableau ...

Business Intelligence Engineer, AWS Infrastructure Central Finance

Amazon Web Services is seeking a Senior Business Intelligence Engineer for Infrastructure central finance (ICF) team. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with finance, software engineers, data engineers and business analysts.• You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maxi-mum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, vali-dation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 7+ years of professional experience- 5+ years of SQL experience- Proficient in theories, experimental design and statistical a concept for deriving insights form large – scale data analysis- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Sys-tems, or a related quantitative field. ...

BI Engineer - Music Merch, Amazon Music - Content Analysis & Strategy

Amazon Music is an immersive audio entertainment service that connects fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. In this role, you'll drive data-informed decisions for our Music Merch business. You'll leverage your analytical skills to provide deep insights into performance across various aspects of the business, helping our team scale customer engagement and optimize overall effectiveness. This role offers an exciting opportunity to bridge the gap between data analysis and practical business execution, allowing you to directly influence the success of artist merchandise initiatives. You will develop new core datasets and interactive dashboards. You will conducting ad-hoc analyses to empower the team to make data-driven decisions. You'll work closely with cross-functional partners, translating complex data into actionable insights that shape our merchandising strategies. This position is ideal for a detail-oriented, customer-obsessed individual who thrives in an ambiguous environment and is passionate about the intersection of music, merchandising/retail, and data analytics.Key job responsibilities* Create and optimize SQL reporting for key performance indicators and deep-dive metrics* Build robust ETL pipelines assembling core datasets to create robust source-of-truth for reporting, analysis, and visualization* Work with technical and business stakeholders in to scope, design, and execute pipelines, reporting, and analysis * Develop and maintain intuitive, interactive dashboards with advanced features to enable self-service analytics (Tableau, Quicksight, Amplitude, Thoughtspot)* Analyze and optimize business performance across various metrics, sharing key learnings with the team* Conduct in-depth data analysis on customer insights for artist merch campaigns and broader business evaluations* Contribute to the development and execution of data-driven experiments and testsAbout the teamThe Content Analytics & Strategy (CAST) team is the analytics and data science team within Amazon Music that accelerates and facilitates content analytics to generate valuable insights in a fast, agile, and accurate way. CAST works closely with stakeholders across programming, artist & label relations, public relations, originals, merchandising, fandom experiences, and podcasts to support data-driven decision making. The team's mission is to empower Amazon Music's content strategy by surfacing impactful insights that help improve the customer experience. If you are passionate about data, analytics, and the music industry, this is an exciting opportunity to be part of a dynamic team making a direct impact on Amazon Music customers' experience.BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries)- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports- Demonstrated experience influencing business decisions ...

Business Intelligence Engineer II, Amazon Stores

Business Intelligence Engineer Come build the future as a Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance be-tween your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- At least 4+ years of experience using SQL to query data from databases/data warehouses/cloud data sources/etc. (e.g., Redshift, MySQL, PostgreSQL, MS SQL Server, BigQuery, etc.).- Experience with data visualization using Tableau, Quicksight, or similar tools.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Systems, or a related quantitative field.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills. ...

Sr Business Intelligence Engineer, Executive Talent Management Analytics

Global Talent Management and Compensation (GTMC) is centrally responsible for creating and evolving Amazon’s talent programs and processes. The Executive Talent Management Analytics team is a team of Business Intelligence Engineers and Data Engineers with a direct impact on 300,000+ Amazonians across all of our businesses and locations around the world. We use employee data to drive the right conversations with S-Team leaders and other executives about how to improve existing talent programs and explore new and developing questions that shape our talent landscape.The Executive Talent Management Analytics team is looking for experienced BI engineer to support the end-to-end business intelligence for new and evolving talent products, proprietary to Amazon. In this role, you will work directly with customers, leaders, and program owners, influencing opportunity identification, product design, data capture, reporting/measurement, and evaluation strategies. You will use existing data/research to identify new challenges and opportunities, as well as data collected through methods you create/define. You will leverage your subject matter expertise and strong written/verbal communications skills to develop reproducible research/analyses shared with PXT analysts embedded across Amazon’s diverse set of businesses. As the end-to-end analyst for the product, you will also build proof-of-concept reporting tools, while scaling ad hoc data access, enabling the product team self-serve and make informed decisions in a fast-paced, ambiguous business environment.Key job responsibilities· Align with leaders and customers to translate business issues into testable hypotheses answerable with data.· Develop and execute analyses to drive talent insights.· Create data capture and measurement strategies that drive business action.· Drive a roadmap from descriptive to predictive analytics, moving routine tasks to self-service for your client group.· Work closely with peers and stakeholders to access, pull, transform, and analyze data from a variety of PXT sources.· Gather new data, and/or creatively use existing data to propose metrics and present them in compelling but easily understood way to a non-statistical audience.· Apply statistical tests to data, including (but not limited to), t-tests, chi-square, and regression.· Compile results in a concise, meaningful, and actionable format and share findings to senior leadership.· Build processes to scale fast and accurate on-demand and ad hoc data/analytical requests for leadership and key stakeholders.A day in the lifeAs an Amazon Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Come build the future as a Senior Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Business Intelligence Engineer, Advertising Finance - Amazon Marketing Cloud (AMC)

As a Business Intelligence Engineer on the Finance team supporting Amazon Marketing Cloud, you'll play a critical role in unlocking data-driven insights to power the next generation of Amazon's advertising solutions. In this highly visible position, you'll tackle complex business challenges, design scalable data models, and build cutting-edge analytics - all with the goal of delivering innovative, impactful solutions. With a deep understanding of SQL and data visualization, you'll be a significant contributor who can consistently deliver high-quality, maintainable work with limited guidance. If you're a self-starter who thrives on solving ambiguous problems, loves collaborating with cross-functional teams, and is passionate about leveraging data to drive business strategy, this could be the perfect role for you.Key job responsibilitiesThe ideal candidate will be responsible for identifying and addressing complex business problems and opportunities to improve Amazon Marketing Cloud systems, processes, and tools. They will implement data-driven solutions by designing efficient data models and developing SQL/Python scripts, balancing customer requirements with technological constraints. The successful candidate will set data modeling standards and best practices, while also uncovering insights through statistical analysis. It will be crucial to collaborate closely with business customers, cross-functional teams, and senior leaders to refine requirements, solve problems, and deliver new solutions. When the business requires more granular data access, the candidate will help minimize bottlenecks and advise customers on self-service options. They will also own key metrics, prepare and automate reporting for business reviews, and support executive decision-making with data insights. Essential skills include a bias for action, strong attention to detail, the ability to learn quickly, and the capacity to adapt in a fast-paced, changing environment. The candidate must insist on high standards, make sound decisions, exhibit ownership and accountability, and apply appropriate technologies following best practices.A day in the lifeAs a Business Intelligence Engineer for Amazon Marketing Cloud, your days will be a dynamic mix of technical and collaborative work. You'll partner with product, finance, and engineering teams to design scalable data solutions powering new advertising innovations. You'll also analyze KPIs, forecast key metrics, and uncover insights to inform critical business decisions - including preparing and automating reporting for regular reviews.No two days will be the same, but you can expect a steady stream of new challenges, high-visibility projects, and opportunities to make a real impact. If you thrive on solving ambiguous problems, have familiarity with Spektr tables, and drive data-driven innovation, this role is sure to engage you.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, People Analytics, Technology, and Operations Excellence (PATOE)

Do you have a passion for deriving insights from data to make a difference in people's lives? Are you a Day 1 thinker who is passionate about pushing the boundaries of conventional talent development approaches and innovating on behalf of our customers? If so, we would like to hear from you!PATOE is a centralized technology, data, reporting, and analytics organization that supports over a million employees globally, spanning support across NA Customer Fulfillment, Global Operations Learning & Development and PXT Capability & Impact, and Employee Relations.We are seeking a seasoned Business Intelligence Engineer for our L&D pillar to further our mission of building technology and programs that help our more than 1 million employees reach their full potential from onboarding through career advancement. In this role, a BIE will play a pivotal role in designing, executing, and optimizing data solutions to empower our front-line leaders and ensure they are well-equipped to effectively lead the largest hourly population in Amazon.The ideal candidate will be enthusiastic about translating complex and ambiguous problem statements into actionable solutions, working across L&D teams worldwide. In this role, you will partner with our program managers to consult, prioritize, develop and implement KPIs, and automate reporting processes. Your work will play a major role in devising the team's expansion strategy, technical foundation of our ecosystem and scaling our impact across the org. This role provides opportunities to test new approaches and innovate in an exciting, fast-paced environmentKey job responsibilities• In this role, you will use analytics to enhance our L&D product offerings and improve employee experience• Collaborate with PATOE developers and evaluate internal processes, approaches, and technical systems to establish highest standards and ensure safety for our associates and leaders• Apply deep analytics and business intelligence skills to extract meaningful insights and learning from large and complicated data sets• Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards• Support cross-functional teams on the day-to-day execution of projects and initiatives• Deliver business reviews to the senior management team regarding progress and roadblocks• Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current program performance, and ad-hoc investigations to support future improvements or innovations• Recognize and adopt best practices in reporting and analysis through data integrity, test design, analysis, validation, and documentation• Conduct advanced statistical analysis to identify trends and opportunitiesAbout the teamThis role sits within the larger People Analytics, Technology, and Operations Excellence (PATOE), a team of Engineers, Data Professionals, Product Managers and Scientists supporting People Experience & Technology (PXT) and Operations worldwide. The role will report into People Data & Analytics team embedded within PATOE and comprised of Business Intelligence and Data Engineers. We design, build and sustain scalable data products that support Employee Relations, Global Learning & Development, and NA OperationsBASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL- Experience making business recommendations and influencing stakeholders- Worked extensively in large scale data bases and data warehouses. ...

Business Intelligence Engineer, Prime Video Advertising

Amazon is seeking a business intelligence engineer for a high visibility role supporting Prime Video Advertising. This role sits within the finance & strategy org, and provides opportunities for impactful contributions to the Prime Video business. Business intelligence engineers partner with finance, strategy, and other stakeholders to solve complex problems, including, reporting & tooling automation, business analysis, and strategic planning. This role will oversee reporting and analysis of Prime Video FreeVee, and other ads related products. - Partner with Finance and Strategy managers to design reports and analyses which answer important business questions. - Build impactful, scalable data pipelines and automated reporting products. - Produce meaningful, timely, and actionable analyses to inform sports business decisions.- Design and implement metrics to measure effectiveness of new products. - Work with data engineers, economists, and product managers to optimize PV reporting and analysis infrastructure and operations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer II, DSP Analytics

Are you excited about uncovering actionable insight to improve delivery experience? Do you get excited about operating in an ambiguous and fast moving environment? Are you looking for an opportunity to work with cross functional teams, and build decision-driven analytics solution for work that is critical to Amazon’s continued ability to deliver smiles in communities? The DSP Analytics Team has an exciting opportunity for a Business Intelligence Engineer (BIE) to make an impact on the Amazon’s Delivery Service Partner (DSP) program.The goal of Amazon’s DSP organization is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. Come join us and help us make history!We are looking for an innovative and highly-motivated BIE who can think holistically through multidimensional problems to understand how systems work together to identify and execute both tactical and strategic projects which drive improvements to DSP programs. You will work closely with engineering & science teams, product managers, program managers, business coaches, capacity planners and org leaders to deliver end-to-end data solutions aimed at continuously enhancing overall capacity planning of DSP programs. In this role, you will dive deep into disparate datasets to improve our understanding of various components involved in Last Mile delivery, build decision-driven analytics to enable DSP growth and increase DSP capacity flexibility and reliability, improve tooling to scale up capacity planning processes across programs, and extract actionable insight to level up plan accuracy and process efficiency.Key job responsibilities- Earn the trust of your customers and stakeholders by continuing to constantly obsess over their business use cases and data needs, and helping them solve their problems by scaling data and tech solutions.- Manage and execute analytics solutions end-to-end including project management, data gathering and modeling, problem solving, and communication of insights and recommendations.- Build high quality data architecture and ETL data pipelines using SQL, Scripting and other ETL tools.- Retrieve and analyze data using a broad set of Amazon’s data technologies (ex. Redshift, AWS S3, Amazon Internal Platforms/Solutions) and resources, knowing how, when, and which to use.- Design, build, and maintain automated reporting, dashboards, and ongoing analysis to enable data driven decisions across our team and with partner teams.- Report key insight trends using statistical rigor to simplify and inform the larger team of noteworthy trends that impact the business.- Partner with scientists to scale and expand science models through model and architecture improvements- Be connected and influential within the Amazon BI and Data Engineering (DE) community. Work with DE and software development teams to enable the appropriate capture and storage of key data points. About the teamWe are the centralized Amazon DSP Analytics team with the vision to build best-in-class analytics solutions to support our internal and external DSP stakeholders and partners for making data driven decisions org-wide. We believe in promoting and using ideas to disrupt the status quo. In our team, you will have the opportunity to dive deep into complex business and data problems, drive high-impact and large scale data solutions and raise the bar for engineering and operational excellence. We have exceptionally talented and fun loving team members, and we love to share ideas and learnings with each other. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Data Engineer, Fire Tablets

The Amazon Devices organization designs, produces and markets Kindle e-readers, Fire Tablets, Fire TV Streaming Media Players and Echo Speakers, and is constantly looking to innovate on behalf of customers with new devices in existing or new categories or improving the customer experience on existing platforms. The Devices Analytics team provides customer engagement support to the broader organization for Kindle, Fire, and Echo products – established and emerging countries, worldwide. We are looking for an innovative, hands-on and customer-obsessed Data Engineer who can be a strategic partner to the product managers and engineers on the team. Our projects span multiple organizations and require coordination of experimentation, economic and causal analysis, forecasting, and predictive machine learning tools. You will act as the business-facing subject matter expert for data storage, feature instrumentation, and data privacy, with the responsibility of managing end-to-end execution and delivery across projects. In this role, you will be a technical expert with massive impact. You work tightly with the research scientist and business intelligence engineers on our team to create the data infrastructure and pipelines to drive our machine learning projects from initial experimentation to production level deployment. Your work will directly impact the success of Amazon's growing Devices business. You will work across diverse science/engineering/business teams. You will work on critical data engineering problems, building unique high quality reliable, accurate, consistent, and architecturally sound data sets that are aligned with our business needs.Key Performance Areas - Design, implement and support an analytical data infrastructure - Managing AWS resources including EC2, EMR, S3, Glue, Redshift, etc. - Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL and AWS big data technologies - Explore and learn the latest AWS technologies to provide new capabilities and increase efficiency - Collaborate with Data Scientists and Business Intelligence Engineers (BIEs) to recognize and help adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation - Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customersBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

RL Business Analyst, re:Cycle Reverse Logistics

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! re:Cycle Reverse Logistics is looking for a talented, driven, and analytically focused Business Analyst in support of our Reverse Logistics (RL) program. As a Reverse Logistics Business Analyst you will be responsible for developing metrics, dashboards and automatic solutions to support multiple initiatives within our global network focused on sustainability and recovery. Dashboard creation will support daily operations, track KPIs, and provide holistic performance measurements to be shared with internal and external stakeholders. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using metrics to drive accountability and process improvements. To achieve this you will need to partner with the multiple project leads to align on business needs in order to continuously optimize our end-to-end supply chain.Key job responsibilitiesWorking on a diverse project portfolio supporting Sustainability and recovery initiatives and strategy.Cross-functional collaboration across multiple business teams, Operations, Commercials, Program Management and Finance leadership.Coordination of global analytic roll-ups in support of project work and reporting as needed.Create new pipelines for automation, reporting & analytic opportunities by analyzing and understanding key processes.Document writing and presentations on key initiatives used to influence necessary business actions benefiting the RL Network.BASIC QUALIFICATIONS- Bachelor’s degree - 3+ years of business analyst, data analyst or similar role experience- 3+ years experience with data visualization using Tableau, Quicksight, or similar tools- Minimum 2+ years experience with SQL ...

Business Intelligent Engineer II, Amazon Shipping

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Analyst , Guaranteed Remediation Experience (GRX)

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Amazon’s Perfect Order Experience team, under CTPS, works to ensure that Customers can buy with confidence on Amazon. We develop and implement technology innovations, programs, tools, and policies to protect the buying experience on Amazon while minimizing friction for our selling partners. Our team is constantly innovating on behalf of customers to solve business problems. We are looking for a Business Analyst to help us drive improvements in our A-to-z Guarantee space.A-to-z Guarantee is Amazon’s primary mechanism for protecting customers when they encounter a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream – this is an exciting opportunity for a Business Analyst to enter the team, take ownership of the problem space, simplify & reinvent, and help drive exciting results for the program! Key job responsibilitiesAside from heavy involvement in several high-impact initiatives the team is driving towards, key day-to-day responsibilities for this role will include:Detection of Issues & Impact Assessments eg. An issue with the A-Z operational SLA – how large is the problem and what are the upstream and downstream impactsRoot Cause Analyses & Solution Scoping eg. Identify that the miss comes from a forecasting issue and a spike in appeal rates. Propose modified drivers for claims volume forecasts and deep dive improved communication messages to our Selling Partners so they are more aware of our policies. Assess expected impact of these actionsMonitoring & Mechanisms eg. Generate self-serve reporting to ensure the actual impact from the actions are aligned with what was expected (iterating if needed). Integrate these metrics into the right recurring mechanisms to ensure a) future issues can be detected faster or prevented altogether, and b) the right feedback loops exist to continually improve our productsAbout the teamGuaranteed Remediation Experience (GRX) provides Amazon’s primary mechanism for protecting customers when they encounter a negative order experience. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream – this is an exciting opportunity to enter the team, think big, simplify & reinvent, and help set the future vision for the program!BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Data Engineer II , Selling Partner Insights and Analytics

Amazon’s Selling Partner Insights and Analytics (SPIA) organization is seeking an experienced Data Engineer (DE) who will be a key contributor in architecting and building data platforms that directly impact sellers experience on Amazon. If you are a self-starter, someone who thrives in a fast-paced and ever-changing environment, with an uncanny knack and passion for developing data intensive applications, then you are the right candidate for our team. Join us at the Central analytics Team of Amazon's Selling Partner (SP) Support Org and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerceKey job responsibilitiesAs a Data Engineer, you will be working in one of growing and challenging spaces of Selling Partner (SP) Support Org. You will design, implement and support scalable data infrastructure solutions to integrate diverse data sources, aggregate, curate data that can be used in reporting, analysis, machine learning models and ad-hoc data requests. You will be working on cutting edge AWS big data technologies. You should have excellent business and communication skills to be able to work with business owners and Tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You will be pivotal in designing scalable architecture for building robust applications and pipelines. You stay abreast of emerging technologies, investigating and implementing where appropriate. A day in the lifeA day in the life of Data Engineer is equally interesting and challenging. The interesting part is learning about business, ever expanding databases and codebases, internal tech stack for builders, AWS and many more. The challenging part of a data engineer's life is to apply these learnings in building robust and reliable data applications. A DE will be involved in driving both business and technical related discussions and making several key decisions contributing to the success of Selling Partner Operations and Business teams. About the teamSelling Partner Insights and Analytics team's (SPIA) vision is to provide data and insights to accelerate stakeholder’s data-driven decisions. Our mission is to make it easier and faster for our internal customers to use analytics to shorten the path from data to insightsBASIC QUALIFICATIONS- 4+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Knowledge of distributed systems as it pertains to data storage and computing ...