Business Intelligence Engineer II, Rapid and Rural Logistics

The Rapid & Rural Logistics (R2L) team is seeking a Business Intelligence (BI) Engineer to join the Automation Team. The R2L team that includes rush service and super rural delivery covers a portfolio of high-growth businesses with unique fulfillment and operational capabilities such as Sub Same Day (SSD), Rural Super Rural (RSR), and Amazon Today. R2L exists solely to meet the goal of quick, accurate delivery and this is constantly being challenged and changed, adapting to our customer demands and improved. To meet this goal, R2L must remain flexible at all times, adapting with all of the changes and growth that comes our way. As a Business Intelligence (BI) Engineer, your focus will be on process automation, operational insight, and other analytical support to stakeholders for the Sub-Same Day (SSD),Rural Super Rural (RSR) and Amazon Today(AT) Delivery business. The Automation team partner closely with Delivery and the operations teams to automate Program Manager manual process.The ideal candidate will draw upon advanced analytical, problem solving skills, and a passion for building solution towards automated operational management. The successful leader of this team will collaborate effectively with internal end-users, cross-functional stakeholders and technical teams to drive for automation of our operational processes for future innovation. They must be a self-starter, comfortable with ambiguity, and able to think big and be creative to support a rapidly growing business. Your will create solution to automate Program Manager day to day task or process using combination of dashboard, macros, scripts, and SQL. We look for candidates who are excellent communicators, inspiring leaders, self-motivated, flexible, hardworking, and who like to have fun. Key job responsibilitiesThe successful candidate is a seasoned data professional with a strong bias for action, Proficiency with data visualization tools like QuickSight and Tableau, data modeling, ETL (Extract, Transform, Load), SQL, and scripting skills.Own the design, and development of projects to drive key business decisions. A typical day in this role provides an opportunity to build innovative data solutions with large-scale systems, identify high-priority work and projects that maximize results for key stakeholders, and solve complex problems that impact company-wide strategic decisions. Further, you will help automate processes by developing deep-dive tools, and dashboards to communicate these insights to the business teams. Successful members of this team collaborate effectively with business customers and cross-functional data management teams to solve problems and implement new solutions.In this role, you will: • Understand business problem requirements • Identify opportunities for automation • Implement solutions to enhance operations facing systems, processes, and toolsA day in the life• Take detailed requirements from stakeholders to deeply understand their current manual processes and pain points• Think creatively to identify opportunities to solve problems using technology-driven solutions• Design and implement the optimal automation solutions to address stakeholder needs• Respond to ad-hoc requests and provide support as needed• Thoroughly document all processes, solutions, and learnings to ensure knowledge capture and sharing• DocumentationAbout the teamThe Rapid and Rural Logistics team manages high-growth specialty fulfillment operations, focused on fast, accurate delivery of unique products. The team needs agile, self-directed individuals with a strong bias for action. The ideal candidate will balance technical expertise in ETL, visualization, and scripting with strong stakeholder skills. You'll work closely with teams to deeply understand their needs, then design and deliver automated solutions driving key decisions and operational improvements. Speed, flexibility, and autonomous decisions are crucial. Bonus qualifications include Python proficiency for data tasks, and AWS experience for implementing robust, scalable solutions - complementing the core role requirements.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Intelligence Engineer, CS Security

Are you passionate about transforming data into actionable insights? The Customer Service Security - Application Security team seeks an innovative and results-driven Business Intelligence Engineer to join our team. In this role, you will transform data into actionable insights, leveraging cutting-edge data products to drive high-impact security decisions. You'll dive deep in our data, identify root causes, and think ahead to uncover new patterns and opportunities. Collaborating closely with security engineers and software development engineers, you will use data to guide the resolution of security issues. Join us today to enhance Amazon's security posture through data-driven solutions and play a key role in shaping our data-informed security strategy.Key job responsibilities1. Develop robust, extensible, and scalable Business Intelligence solutions for security problems.2. Create and refine data strategies, making technical trade-off decisions for short and long-term requirements.3. Bridge communication between business and engineering teams to provide actionable insights into business performance.4. Conduct ad-hoc investigations to support future improvements and innovations.5. Gather and manipulate data, solve problems, and communicate insights and recommendations clearly.6. Write high-quality SQL queries and Python code to retrieve and analyze data efficiently.7. Build compelling data visualizations that illustrate business trends, patterns, and outliers.8. Stay current with BI tools, technologies, and best practices to continually improve solutions.About the teamThe Customer Service Security - Application Security team provides proactive security guidance and support to an Amazon business unit. We address security early in the software development lifecycle by providing guardrails and paved paths. We also bridge gaps between application security and software engineering by advocating for secure coding standards, automating processes, and developing reusable security solutions leveraged company-wide. We stay ahead through continuous research into emerging threats and adoption of new techniques and best practices. Our collaborative environment encourages diverse perspectives and continuous learning to shape cutting-edge strategies that protect customer data while delivering reliable, trusted services.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Sr Business Analyst, Pricing, Amazon Freight

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio. We are looking for a dynamic, self-starting Senior Business Analyst to guide pricing strategy and business outcomes with analytics and data-driven insights. You will be working in one of the world's largest and most complex data warehouse environments. The insights you generate will allow us to prioritize our product roadmap, inform business and pricing strategy, and improve the customer experience and bottom line performance. You will develop statistical models that help understand underlining drivers of the business and optimize our prices. You will collaborate with leaders from product, research science, engineering, sales, finance, and more. The position requires a candidate who can work cross functionally to develop and define key business questions, build datasets and analytical frameworks which answer those questions, and synthesize those insights into actionable recommendations to audiences of varying technical aptitude. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Develop a deep understanding of our customers and supply chain- Deep dive into large data sets to answer key business questions using SQL, Excel, and other data management systems- Systematically identify data sources, perform analysis and build data pipelines to influence product roadmaps and business strategy- Communicate complex insights to stakeholders, both verbally, in writing and through visualization and dashboards- Perform complex data research to identify opportunities to optimize pricingBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Business Analyst, Data Center Planning Delivery (AMER)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a highly skilled and motivated Business and Data Analyst in Seattle, WA to manage and solve business critical problems using requirements analysis, build data reports/ dashboards to deliver financial insights to the business. This role has direct impact on the day-to-day decision making of large-scale capacity delivery and financial programs.This role drives operational excellence, by: 1) deep diving critical financial insights and data, 2) identifying solutions to streamline current processes and visualizations, and 3) using knowledge of infrastructure projects and financial insights to advise or influence business decisions that have cross-region impact. You must be highly analytical and possess a strong passion for analytics and accountability, set high standards with a focus on superior business success you must also have a passion for process improvement and constantly looking for ways to work more efficiently. You will use your judgment, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, design solutions, remove blockers, and find creative ways to invent and simplify centralized solutions.Key job responsibilities• Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics.• Implementing data structures using best practices in data modeling to provide on-line reporting and analysis using business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources.• Gathering business and functional requirements and translating the gathered requirements into robust, scalable, operable solutions that work well within the overall data architecture.• Analyzing source data systems and driving best practices in source teams.• Analyzing large amounts of data, discovering and solving real world problems, and building metrics and business cases to help business teams to make decisions.• Participating in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance to produce comprehensive, usable dataset documentation and metadata.• Evaluating and making decisions around dataset implementations designed and proposed by peer data engineers. Identifying business process improvements from the data level.• Analyzing and evaluating business process, and through data driven insights proposing and implementing business process improvement.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- 4+ years of business analyst, data analyst or similar role experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 4+ years of experience partnering with executive-level leaders to identifying and solving business issues ...

Senior Business Intelligence Engineer, DCC Communities

As a Business Intelligence Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Amazon QuickSight or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Tableau, etc.- Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Proficient in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Advanced knowledge and understanding of data modeling and data design- Expertise in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Excellent communication skills, verbal and written.- Proficient in leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills. ...

Business Intelligence Engineer, AWS Infrastructure Central Finance

Amazon Web Services is seeking a Senior Business Intelligence Engineer for Infrastructure central finance (ICF) team. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with finance, software engineers, data engineers and business analysts.• You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maxi-mum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, vali-dation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 7+ years of professional experience- 5+ years of SQL experience- Proficient in theories, experimental design and statistical a concept for deriving insights form large – scale data analysis- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Sys-tems, or a related quantitative field. ...

Business Intel Engineer, Supply Chain Analytics

Are you excited to drive high-visibility, long term Supply Chain and Transportation plans to help Amazon meet future operational and analytics needs? Looking for a motivated individual with strong analytical skills, supply chain and transportation knowledge, and technology experience to join our Supply Chain Execution Planning and Analytics team as a Business Intel Engineer (BIE). This position partners with several functional groups such as supply chain optimization, fulfillment technology, sales and operations, transportation, and several other key stakeholders throughout the process. As a BIE, you will develop and implement ideas that drive continuous improvement by simplifying processes and driving automation. This position provides opportunities to influence one of the high visibility/high impact areas in the organization.Key job responsibilities - Use analytical and statistical rigor to solve complex problems and drive business decisions - Mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and log files by writing scripts (ex. PERL, Python, UNIX) - Develop deep-dive tools, UIs, metrics, and dashboards - Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance. This will require data gathering and manipulation, synthesis and modeling, running simulations, problem solving, and communication of insights and recommendations.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Analyst II, Selling Partner Recrt&Success (4095)

Do you want to help drive growth and engagement with one of Amazon’s most important businesses? Do you enjoy using data and analytics to deliver actionable insights that support critical business decisions?Amazon seeks an experienced business analyst to be a key member of the Sales Strategy and Operations team. This is an exciting opportunity to support and influence the strategy of Amazon retail, with a focus on delivering data and insights on business performance.As a Business Analyst, you will partner with Sales, marketing, finance, and analytical professionals to provide data and insights that influence and support critical business decisions. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and an ability to manage multiple projects across several stakeholders effectively. This role also has regular interaction with various businesses and requires strong interpersonal and communication skills.Key job responsibilities- Serve as the key business performance partner working directly with Sales, marketing, finance, and other stakeholders across US teams- Develop, launch, and optimize business performance mechanisms- Deliver data, analysis, insights, and recommendations to help shape Sales and marketing strategies- Lead business performance analysis and reporting, including preparation of weekly, monthly, and quarterly business reviews- Partner with Business, Sales , Marketing, and Finance leaders to provide data-driven insights and recommendations that influence business decisionsA day in the life- Working closely with Sales, finance leaders on analytical projects- Writing SQL queries and creating business intelligence reports.- Defining requirements and using data and metrics to draw business insights- Excel- SQL/PL SQL- QuickSight- ETLAbout the teamSales Strategy & Operations (SSO) team enables Account Reps (ARs) to be more productive, and recruitment processes to be more efficient and effective, while maximizing seller success and experience. SSO will enable the headline “sellers choose to invest more in Amazon because of the growth we enable through our Account Reps.” To deliver on this vision and effectively serve our customers (Account Reps and sellers).BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Business Intel Engineer II, AWS Support Business Intelligence & Analytics

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read on!We are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization. AWS Support, despite the impression that its name (“support”) might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just “break-fix”. The business has a self-standing P&L and has even yielded revenue larger than most AWS Services. Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings. The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership. The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better. You will let the data answer questions such as “What is high/low quality means at support?”, “Is this particular customer happy with their support experience? “, and “How productive is this support agent versus other agents in the network?” The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization. Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered. Such external usage might lead to “next big thing” launched by AWS!From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Understand the problem that's loosely defined or structured. - Provides BI solutions for difficult problems and works on delivering large BI solutions.- Provides solutions that drive team's business decisions and highlight new opportunities.- Improves code quality and optimizes BI processes.- Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Senior Business Analyst, Policy Experience, Global Process Management

Are you passionate about improving the quality of Selling Partner experience? Do you strive to create customer-centric solutions that drive measurable results? Do you like to design and implement scalable end-to-end solutions built on sound process excellence principles? Does working with ambiguity, data and using analytics to guide program strategy and improvement plans sound exciting? If so, the Selling Partner Support team is looking for a Senior Business Analyst – Policy Experience (PX), to help steer the Policy Experience program through generation of insights, analytics and supporting Program Managers with data to drive improvements and program roadmap. This role will own all analytical aspects of Policy Experience, WW.Third-party sellers represent significant value to Amazon’s online retail customers and Selling Partner Support (SPS) drives success for these sellers through a combination of people, processes and services. We are a primary interface between Selling Partners and Amazon by direct interaction between our associates and sellers, by building communication tools that sellers use to receive help, and by driving cross-functional initiatives to improve the seller experience. Additionally, we possess a wealth of data regarding the reason sellers contact us for help and we use this information to identify and drive improvements to our seller solutions across the Company.Working backwards from the policies that guides Selling partner experience, as a Sr. Business Analyst for Selling Partner Support, you will be responsible for generating data backed analytical insights that guide the selling partner experience program and will measure the results by monitoring quality and efficiency metrics and contacts. In this high profile role, you will collaborate with numerous business teams, product, and program teams both inside and outside Selling Partner Support to identify, define and specify solutions that create the conditions for sellers’ success and satisfaction. You will build collaborative relationships with these partners, working closely to create and execute a Policy experience improvement roadmap. You will prepare and execute regular program updates to senior management.The successful candidate will be input focused, data driven and will have isolated and correlated inputs to achieve impactful outputs, built closed loop processes and measures to ensure adoption of products and processes so that improvements are realized. S/he will also have proven ability to assess situations and guide teams toward both short-term and longer term systemic changes. The ideal candidate will possess an analytic, statistical and optimization background to enable strategic workforce planning and strategic service initiatives planning. In this role you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis.At Amazon, we believe innovation should occur throughout the organization. This disruptive leader will stimulate and pioneer innovation in Seller service excellence and be an active voice and member of the Selling Partner Support leadership team.Key job responsibilitiesThe Senior Business Analyst in Policy Experience under GPM will be focusing on analyzing emerging and new quality, experience and operational metrics for Selling Partners. The successful candidate will have strong business acumen and possess excellent statistical and analytical abilities. They will focus on creating actionable insights and research to provide recommendations to the leadership team and build scalable solutions to meet business needs. They will have passion for data and analytics, be an independent innovator comfortable with ambiguity. They'll have strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment.The ideal candidate for this role will should be:• Self-starter who understands the current and future business needs by working closely with stakeholders to recognize their needs and requirements.• Individual who will support the long-term strategy to implement self-service solutions and focus on insights research while understanding and have experience working with Customer service/Operation teams. • Hands-on individual who has deep domain/process expertise across operational metrics, someone who can understand individual metrics and how they are all connected. • Proactively identify problems with significant business impact; facilitate analysis to identify problems and opportunities to deliver insights and recommendations to help shape strategy across team and measurement initiatives.• Working with the data engineering team to build the business requirements to evolve the insights and analysis about the SP experience. • Set and articulate expectations around leadership behavior for peers; model behavior that exemplifies Amazon Leadership Principles.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Business Analyst , Selling Partner Support Engagement

Do you enjoy solving complex business problems, transforming data into insights, and using data to drive product decisions? In this position, you will directly support the creation of a global product that evolves the support experience for our Selling Partners. Data driven approach is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our team. You will work closely with product managers, SDEs, data engineers, operations teams, and senior management to define new metrics and project requirements and provide inputs towards defining solutions to business problems. You will learn and understand our global operations, database infrastructure, and existing system functionalities. After establishing this knowledge, you will need to develop a robust set of metrics and reporting solutions to help uncover opportunities, prioritize fixes, and influence leadership to help drive investments that reduce waste. Some of these metrics do not exist, requiring critical thought and data/metrics design. This will include complex analytics, mapping systems and datasets together, developing scalable reporting solutions, and producing narratives/documents outlining key insights and trends meant to drive investment as well as measuring the efficacy of solutions implemented over time to attribute success and impact. You'll build sustainable, scalable and automated analytics that help the organization understand opportunities for efficiency and performance improvements. With stakeholders across multiple teams, there will be frequent opportunities to influence significant decisions. RESPONSIBILITIES- Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages- Systematically identify data sources, perform analysis and build data pipelines to influence product roadmaps based on business problems.- Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.- Communicate complex insights to stakeholders, both verbally, in writing and through visualization and dashboards- Perform complex data research identifying opportunities to improve the effectiveness of our support mechanisms and provide analytical recommendations to business teams.A day in the lifeYou will work closely with product, program, and tech teams in order to stay connected to the ongoing feature launch roadmaps. The Selling Partners Support ecosystem is constantly evolving and our analytics systems must be maintained and adapted to ensure our measurement strategy and reporting mechanisms accommodate these changes. You will build a variety of analytics and visualization solutions to support our product features. You will autonomously perform deep dives, uncovering new trends/areas that may need attention. You will also work closely with our product team to help design experiments and look for new opportunities.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Business Analyst I, SPS Finance Analytics

At Amazon, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build a place to find and buy anything online, this is your chance to work hard, have fun, and make history. We are looking for an experienced Business Analyst to join SPS Finance Analytics team to help unlock insights which take our business to next level. The team is responsible for controllership, building scalable solutions and supporting program analytics. As a Business Analyst, you will have excellent analytical abilities as well as an outstanding business acumen. The ideal candidate knows and loves our customers (internal and external) and will work back from the customer to create actionable insights and reporting. They are experts in partnering and earning trust with finance/business leaders to drive these key business decisions. Key Responsibilities include: - Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics, and reporting dashboards. - Partner with finance/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs. - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will help translate analytics insights into concrete, actionable recommendations for business or product improvement. - Excellent writing skills, to create artifacts easily digestible by business and tech partners. BASIC QUALIFICATIONS- 2+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- Bachelor's degree or equivalent ...

Business Intelligence Engineer, Defect Elimination Analytics

How often have you had an opportunity to be a member of a team that is tasked with solving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role on the Amazon Defect Elimination Analytics team. This team drives Amazon towards a defect-free customer experience by building technology that rapidly identifies defects, associates them with the information required to resolve the root cause, and prioritizes the multitude of improvement opportunities based on business and customer needs. To continue expanding our defect elimination program, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE).The Business Intelligence Engineer will partner with Software Developers, Data Engineers, Research Scientists, Program & Product Managers to provide insights on customer feedback, create key performance indicators for our products, and assist in feature engineering and model development. The ideal candidate has strong business judgment, organization skills, backbone, experience measuring product performance, and collaborates well with with product owners to answer key questions. The operating environment is fast paced and dynamic, however has a strong team spirited and welcoming culture. To thrive, you must be detail oriented, enthusiastic and flexible, in return you will gain tremendous experience with the latest in big data technologies as well as exposure to statistical and Natural Language modeling through collaboration with scientist on global issue detection models and development. Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. - Partner with operations/business teams/economist/ML teams to consult, develop and implement KPI’s, automated reporting/process solutions and data infrastructure improvements to meet business needs. - Develop the end-to-end automation of pipelines for applications and ML models - Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets. - Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's Degree ...

Business Intelligence engineer, Infra-Finance Business intelligence & Transformations

Do you have a desire to make a major contribution to the future in the rapid growth environment of Cloud Computing? Amazon Web Services is looking for a Sr Business Intelligence Engineer to help build a scalable, predictive, and prescriptive business analytics platform that supports the AWS Infrastructure Supply Chain Finance (SCF) organization. You will be part of the Finance Analytics team working with Business Analysts and Data Engineers to achieve our goals.You will have a passion to dive deep, a high level of customer focus and a track record in process improvement. This role requires an individual with excellent analytical abilities, strong knowledge of business intelligence solutions and the ability to work with Finance, quantitative and business teams. You will lead multiple automation and controllership initiatives across the Finance org. You will be primarily using but not limited to AWS solution stacks like Redshift, S3, Glue, Lambda, Data pipeline and reporting tools such as Tableau and Alteryx/KNIME to implement BI solutions.Key job responsibilities Develop and implement scalable and reliable analytics, tools, KPI dashboards, and metrics that drive key supply chain, financial, and procurement decisions. Design and implement metrics dashboards to deepen understanding of cost structures, capital spend, and variances highlighting opportunities for improvement. Collaborate with Finance, Tax, Supply Chain, Procurement, and Engineering to capture requirements and deliver analytics solutions. Develop and implement analytics to continually improve continuity of supply and operational efficiencies. Apply automation so that with every iteration on a problem, you build your solution to have maximum scale and self-service ability by stakeholders. Understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. Recognize and use advanced analytical techniques to recommend prescribed/ optimized courses of action to users. Interface with Data Engineers, Business Analysts and stakeholders to deliver complete BI solutions. Employ data mining, segmentation, and other analytical techniques to capture important trends in the supply chain, cost, and customer base. Participate in strategic and tactical planning discussions to interface with business customers, gathering requirements and delivering complete reporting solutions.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

Insights Product Analyst I, Ring

Join a collaborative team of product experts dedicated to developing innovative home security solutions that improve the lives of millions. In this role, you'll work cross-functionally with stakeholders in product, engineering, program management, logistics, business intelligence, and go-to-market to support the successful launch of new Ring consumer products, features, and services.As a Insights Product Analyst I, you will be the critical link between our products and customers. You'll engage directly with testers in alpha, beta, and delta testing programs, reviewing and analyzing their feedback to identify key trends and issues. Your quantitative analysis and detailed reports will inform product improvements and drive engineering priorities. You'll also proactively communicate with testers to encourage participation, survey responses, and feature usage throughout each testing cycle.We're looking for someone passionate about creating the best possible customer experience. You'll thrive in a fast-paced, metric-driven environment and won't hesitate to take ownership and push solutions to issues. Strong understanding of technical systems and hardware are a must, as is the capacity to synthesize qualitative feedback and spot patterns in unstructured complex data. Your impeccable writing skills will allow you to tell stories through anecdotes and data to get the alignment and agreement. Previous experience troubleshooting consumer electronics or software is preferred. Join our team to launch products customers love by ensuring our test programs deliver actionable insights!Key job responsibilities* Provide technical, product, and program support in multiple alpha, beta, and delta programs.* Manage tester feedback through various channels, including our testing platform, email, and direct message.* Conduct comprehensive investigations into reported issues by request of Program, Product, and Engineering Teams.* Execute operational tasks for testing programs, including data entry, management, and organization.* Manage escalated issues by tracking and gathering required data for engineering to root cause and resolve.* Conduct triaging and testing of products in development to identify functional and user experience friction.* Engage testers to drive additional feedback, survey responses, activity completion, and positive experience.* Identify, aggregate, and report on product trends discovered within the testing programs.* Write quantitative and qualitative reports on product opportunities for various stakeholder groups.* Proactively identify and solution for opportunities to improve team efficiency, scalability, and business value.* Use querying skills to identify and assess diverse metrics for conducting analysis and creating rich reports.A day in the lifeA typical day for a Insights Product Analyst involves closely monitoring product testing programs, managing participant feedback and issues, collaborating with cross-functional teams to identify and resolve problems, and driving data-driven insights to inform product improvements. They start by reviewing the current status of testing platforms, then shift to responding to participant inquiries, updating task lists, and preparing for stakeholder meetings to discuss progress and plan next steps. Throughout the day, the analyst maintains a keen focus on meeting SLAs, encouraging high survey participation, and proactively troubleshooting to ensure a smooth testing experience and the delivery of actionable customer insights.About the teamRing Insights & Research Team guarantee our testing participants receive exceptional support while validating products, features, and services from Ring. We act as the voice of participants during execution of a Program, from start to finish; and are the last line of defense to ensure a product, feature, or service is ready for launch. Analysts are ambassadors for the product and most importantly our customers.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- 2+ years of complex Excel VBA macros writing experience- 1+ years of cross-functional product development and/or other relevant technical experience ...

Business Intelligence Engineer

Amazon’s International Seller Services organization is seeking an experienced BIE who will be a key contributor and sparring partner, developing analytics and insights for products that directly impact sellers experience on Amazon. If you are a self-starter, someone who thrives in a fast-paced and ever-changing environment, with an uncanny knack and passion for turning qualitative analysis and observations into diagnostics and recommendations, then you are the right candidate for our team.Join us at the Central analytics Team of Amazon's International Seller Growth Org and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerceKey job responsibilitiesBe a thought leader: Interface with business partners, architect, design, implement, and support BI projects & tools that derive insights and shape important, worldwide business decisions.Dive Deep, Raise the bar and insist on high standards: Recognize and adopt best practices in analysis and reporting, data integrity, test design, analysis, validation, and documentation. Support your leadership team with deep-dives and insights that improve our performance and productivity, so we can serve our customers even better.Deliver Results: Be inspired by the motto of Customer First, use outstanding business acumen, technical and analytical skills to drive real, actionable results.About the teamInternational Seller Growth Org enables millions of sellers worldwide to list their products for sale to Amazon customers. Sellers offer hundreds of millions of unique products and are a critical part of Amazon's vision to offer the Earth's largest selection and lowest prices.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Senior BI Engineer, Project Kuiper Production Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As the Business Intelligence Engineer for the Operations Program Management team you will develop and implement ideas that drive continuous improvement and streamline production of our satellite technology.Key job responsibilities• Work closely with multiple production teams to understand their challenges and provide data/analysis for better decision making. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.• Learn and understand a broad range of Kuiper’s data resources and know how, when, and which to use.• Assist in the development of key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement.• Build self-service reporting platforms, establishing automated processes for large scale data analysis.• Understand and write high quality queries to retrieve and analyze data (ongoing reporting and adhoc requests).• Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve productivity.• Manage the local data infra-structure, and develop scalable solutions for data storage.• Simplify and automate reporting solutions.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging, novel business problems every day and have the opportunity to work with multiple technical teams of Kuiper.You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.About the teamThe Operations Analytics Team (OAT) was established to develop end-to-end analytics products. That includes both tools and insights for ProdOps leadership and functional teams. OAT products are to be used as “single source of truth” insights and metrics that production teams drive performance with. The OAT team works in parallel with the Kuiper Production PMO office to coordinate actions and release analytics products across all Kuiper teams. BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- 5+ years of professional or military experience- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 3+ years experience with data visualization using Tableau, Quicksight, or similar tools- 3+ years experience with data modeling, warehousing and building ETL pipelines- 3+ years experience writing complex SQL queries- 3+ years experience in Statistical Analysis packages such as R, SAS and Matlab- 3+ years experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Analyst II, Global Product Verification

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Business Analyst to drive large scale projects, programs, and technical initiatives. In this role, you will be responsible for converting data into actionable business insights. The ideal candidate is an analysis expert who leverages a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge, and ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that will help shape the future of the business. Key job responsibilities- Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics, and reporting dashboards.- Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.- Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.- Participate in strategic and tactical planning discussions.- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.A day in the lifeAs a Business Analyst, you will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Senior Business Analyst, Fulfilment by Amazon - Inventory Optimization Services

Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Business Analyst with a strong technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.This role will work with science and marketplace business teams to build advanced models to reduce end to end supply chain costs for FBA Sellers. You will build bridges to explain variance in inventory at granular levels to drive appropriate action within FBA product, marketplace business teams, and FBA Sellers. This is an analytical role which will require you to work closely with science and Machine Learning teams. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. This is an opportunity to work in a startup like environment within Amazon and we seek an analytics leader who is motivated by a fast-paced and highly entrepreneurial environment. If you have a passion for innovation, for thinking big to tackle ambiguous problems, for solving some of the biggest technical challenges in the industry, and for building elegant products that delight our customers, we need you!Key job responsibilities• Analyze seller experience trends and build engagement metrics for each marketplace. • Identify opportunities to improve supply chain efficiency and reduce end to end supply chain cost for Sellers. • Design seller facing experiments liaising with Product and Science teams. • Develop Key Performance Indicators that help measure experimental efficacies • Create actionable bridges to explain variances in seller behavior to expected experimentation outcomes. • Engage with stakeholders across marketplace business teams, capacity, S&OP and Finance teams to socialize FBA inbound and inventory KPIs • Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions. • Support cross-functional teams on the day-to-day execution of the existent program implementation. • Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunitiesA day in the lifeAs a Sr. Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into the health and state of the FBA business. You will transform data for the millions of unique products involving hundreds of thousands of Selling Partners and tens of millions of customers around the world into actionable business information, make it accessible to stakeholders worldwide. You will communicate complex ideas to leadership so they are easily understood. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards, metadata modeling, pipeline development and monitoring. You will interact with leadership, scientists, program and product owners, and technical teams to gather requirements, structure scalable data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience with QuickSight dashboard and visual creation ...

Business Intelligence Engineer, Consumables Category Productivity

At Amazon.com we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Consumables Category Productivity team is looking for an analytical, driven, and creative leader to drive strategically important operational initiatives through business intelligence and leveraging the power of data analytics.The Business Intelligence Engineer (BIE) is an innovative, results driven professional that executes continuous improvement through data-driven actions. The individual must exercise strong judgment and autonomy in the identification and execution of strategic improvement plans built on cross-Category, Technology, and Operations partnerships. This role will impact and inform how Amazon executes Consumables businesses across the NA Store. The individual should possess a track record of successful relationship management, strong business and analytical acumen, and experience working with technology and engineering teams. Great communication skills, ability to think big and influence cross Amazon teams and high ownership to deliver successful results will be essential.Key job responsibilities• Creating new reporting to inform business reviews, deep dive analyzer tools, and more emerging strategy efforts.• Improving auditing tools to understand relevant inputs and identify gaps in technology systems to support creation of new capabilities to drive business operating leverage.• Building insights-oriented visualization tools in Quicksight or Tableau to enhance existing ways of work for category leaders, vendor managers, finance partners, and stakeholder partner teams.• Challenging existing process and work streams with data-driven insights that offer alternatives that are cost neutral, or favorable, but drive much more scalable execution.• Partnering across Consumables teams as well as central teams to create an intelligence roadmap that addresses core areas for automation, scale, and business financial productivity.• Scaling roadmap and solutions across categories by ensuring cross-company impact is measured and supported by stakeholder businesses.• Understanding the value chain within the broader Amazon.com site experience to inform new insights on customer engagement.• Developing a knowledge repository for Consumables data intelligence as part of an evolving center of excellence that can be referred to outside of US Consumables.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...