Buying, Planning, & Instock Management

Have a passion for driving change and innovation? Do you want to be a part of an area in Amazon focused on driving growth initiatives? Excited about a fast-paced environment where you get to define multi-year strategies, manage strategic relationships and negotiations, build new initiatives from the ground up, and ensure we're delivering against our strategy for a multi-billion dollar business?Amazon is looking for a Senior Vendor Manager who will have full P&L responsibility of the business category. The Senior Vendor Manager is constantly innovating on behalf of customers, and you will own the partnerships that get us to the right experience for our customers. You will shape the business trajectory using analytical horsepower, excellent business judgment, strong vendor management and negotiation skills, and standout complex problem-solving skills. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of the organization. The right candidates will be flexible, action and results oriented, have strong ownership mindset, and be comfortable working in ambiguity.You will shape the business to deliver the best experience for our customers. You will work closely with both internal and external partnerships to execute the strategy you develop. You will coordinate with tech teams, supply chain teams, marketing teams, and other business stakeholders across the company to bring your vision to fruition. You will monitor and react to customer needs and feedback.Candidates should have strong analytical abilities, comfort with ambiguity, a trust-but-verify mindset, high business judgment, strong influencing skills, a self-starter mindset, and a keen customer focus. This role requires skills at breaking down complex, high-level ideas into executable phases and juggling multiple competing projects and priorities. The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to the success in this role.Key job responsibilities- Creates long-term category strategies that drive topline growth- Partner closely with operations, supply chain, marketing, advertising, finance, and product management to drive the business- Develops and implements action plans based on deep-dive analysis of input metrics- Drives customer and business opportunities to deliver long-term strategy for multiple sub-categories- Owns the relationship with strategic vendors, including negotiations to deliver top- and bottom-line category growth- Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflictsBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking individuals to fill Data Center Logistics Specialist. The ideal candidate will have a solid background in procurement and / or supply chain operations. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- The Logistics Specialist reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with peers and management, they create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. - They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high level communicator.- They are responsible for accurate data entry and resolving questions from peer organizations. Additionally, the Logistics Specialist will ensure that all billing associated with the Inventory supply chain is accurate, validated and ready for processing. They will work with AP to reconcile invoice discrepancies. An understanding of general business accounting and finance is strongly desired.- Responsibilities can include manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. - They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, you may be required to unpack boxes and verify contents. - The Logistic Specialist will be required to keep precise records of all commodities going in and out of company.- Logistics Specialists are expected to understand all aspects of production, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment such as a forklift.- Work with and/or around moving mechanical parts- Must be able to lift loads of up to 49 pounds and carry them for short distances- May participate in group lifts of 50 pounds or more.- Push or pull heavy objects into position- Work in a noisy environment- Commitment to a culture of safety- Physical demands are expected with reasonable accommodationsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of logistics experience- 1+ years of material forecasting experience- 1+ year of experience in shipping & receiving, inventory and warehousing practices. ...

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the US Home Team.The Vendor Manager will be responsible for the total P&L of a category within Home, setting the strategy for driving growth, creating strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as central buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. #ReinventRetail BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Senior Category Manager, you will create and own the strategic relationship with third-party logistic providers (3PLs) and senior internal stakeholders while building collaboration within and across organizational boundaries. You will drive key sourcing activities, ensuring equipment and service availability to meet business goals while minimizing risk. You will be the trusted advisor in strategic sourcing and procurement initiatives. In this role will manage internal and external relationships while building new categories and processes.We are seeking a leader with procurement experience to strategically source products and services as part of our External Fulfillment Procurement Organization. The position will work and partner with multiple teams to develop and execute category sourcing strategies and processes, deliver savings and improve productivity across the category. Key job responsibilities · Identify, develop and deliver long term sourcing strategies, lead sourcing initiatives with cross-functional teams; drive the decision making process of the category roadmap with senior leadership. · Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; · Lead supplier performance management; including improving sustainability & social responsibility; · Coordinate and collaborate with operational teams to deploy and manage the implementation of your defined strategies. LEARNING OPPORTUNITIES · Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position · Build a supply base that is diverse and representative of the communities Amazon serves · Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use · Manage category suppliers to proactively identify, monitor and optimize opportunities · Develop and implement Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon · Align with internal customers and understand the business application of the category~25% travel including occasional international travelA day in the life · Earn the trust of key stakeholders to drive alignment with the business · Drive and execute complex sourcing activities in cooperation with cross-functional team · Gather business needs end elaborate the most optimal sourcing strategy to secure on timely manner the capacity, minimizing Total Cost of Ownership and risk · Develop a resilient, fast-paced and flexible supplier base · Leverage existing procurement resources to benefit our internal customers · Understand problems, pull people together, identify solutions and deliver results · Own commercial relationship with third-party logistic providers About the teamOur team strives to be a single point of contact for procurement support to our stakeholders. We are finding ways to move faster and more efficiently than ever before to deliver upgrades to capacity across Amazon's Customer Fulfillment network.This group is part of the External Fulfillment Organization and key stakeholders are various teams within Network Planning, Supply Chain, Operations, Finance, and Legal and others. BASIC QUALIFICATIONS- 5+ years of procurement experience- Bachelor's degree ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr Customer Success Manager, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Seattle, WA, candidates selected can be located in any of our approved office locations: Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

We are seeking an experienced, results-oriented Sr. Supply Chain Manager for the Home Improvement business who will thrive at solving complex supply chain and inventory management challenges.The Sr. Strategic Supply Chain Manager will be responsible for developing inventory sourcing strategies, improving cost-to-serve, and end-to-end business ownership of all supply chain processes from manufacturer to consumer. They will use data to influence others, invent, and build scalable systems & processes. They will play a critical role in delivering the optimal customer experience by ensuring we have the right product, in the right places, at the right time. Supply Chain Managers work to continuously optimize Amazon's supply chain by engaging with vendors to improve operational metrics and drive system and process automation with internal teams.Successful candidates will have exceptional data extraction and analytical capabilities, as well as strong written and verbal communication skills. They will have strong business judgement, good instincts, and the ability to think forward. They are able to self-manage competing priorities, and drive both strategic and tactical activities in parallel. They will be able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities- Manage inputs that impact the customer experience while reducing costs and removing waste in the supply chain.- Define the operational strategy and contribute to the business growth and operations planning process for select vendors.- Adopt and tailor supply chain best practices to meet category and vendor needs.- Engage with strategic vendors to focus on improving operational supply chain performance.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

The US Fashion team is looking for an experienced and entrepreneurial Vendor Manager to own Amazon’s relationships with several of the industry’s largest Watches & Jewelry brands. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and ability to 'think big' skills are musts. The Vendor Manager is an effective leader and communicator and a seasoned problem-solver with a keen sense of ownership. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.Key job responsibilitiesSuccessful individuals in this role will:· Think of themselves as business owners, who cultivate a deep understanding of all major inputs that drive long term performance (selection, price, availability, forecasting, operational excellence, marketing, mix)· Maximize Amazon’s flywheel by focusing on selection expansion and cost saving opportunities· Negotiate effectively with the industry’s largest vendors - manage supplier contracts, Annual Vendor Negotiation (AVN) strategy, marketing, and day-to-day relationships· Work with Program Managers to develop innovative ways of launching new features that improve the customer experience· Develop a thorough understanding for the industry, macro trends, and future trajectory· Communicate effectively across all levels of leadership, both internally and externally· Submit high quality work within tight deadlinesAbout the teamHere at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Location: Seattle, WAAre you passionate about the video game industry and driving high-impact business growth? Amazon's Video Game team is seeking a Senior Vendor Manager to own the P&L for some of our largest gaming categories and vendor partnerships.As a Senior Vendor Manager, you will be responsible for optimizing the performance and customer experience of key gaming categories and establishing strategic relationships with top industry partners. This is an exciting opportunity to shape the future of video game retail at Amazon and directly impact the bottom line.Key job responsibilities- Own the P&L for multiple high-volume gaming categories and vendor partnerships, meeting top and bottom-line targets.- Develop strong, collaborative relationships with new and existing gaming companies to secure early access to trending products, exclusive content, and competitive pricing.- Lead winning negotiations with vendor senior leadership, representing Amazon's interests while fostering mutually beneficial partnerships.- Work cross-functionally with teams like Business Development, Marketing, Inventory Management, and Amazon Advertising to drive superior category and vendor performance.- Continuously audit the customer experience and business metrics to identify opportunities for improvement and growth.- Leverage data-driven insights to make strategic decisions, optimize assortment, and deliver an exceptional shopping experience for gamers.- Thrive in an ambiguous, fast-paced environment, demonstrating strong ownership, initiative, and a collaborative mindset.About the teamVideo Games is constantly evolving. We are a fast-paced and exciting category with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented & inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- 5+ years buying experience- Proven ability to handle complex negotiations and drive winning results- Strong business judgement and a track record of managing successful vendor relationships- Exceptional written and verbal communication skills to convey business insights to senior leaders- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment ...

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com combining the selection, convenience, and value that customers have come to know and love from Amazon with new features and unique benefits for business customers. The Business Industrial and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM) for Professional Medical category. The SVM will be responsible for managing a selection portfolio and end to end relationship with related vendors driving the topline performance and profitability for their business. The SVM is also responsible for managing the full scope of their category and vendor portfolio, including setting strategic direction, managing P&L performance and overseeing operational performance. Within strategic direction, SVM to identify offering gaps, key brands to onboard and customer experience to offer.He/She owns vendor relationships end-to-end, from signing new vendors, leading negotiations, managing promotional activities, and achieving operational or logistical objectives. The ideal candidate works effectively across various functional teams, including Amazon Business, marketing, sales, supply chain, compliance and legal. Strong candidates are results-oriented, entrepreneurial, can identify and successfully pursue category-relevant opportunities, and build internal processes to improve the supplier and customer experience. Strong candidates will be able to define initiatives objectives and roadmaps and drive ideas from conception to delivery.Key job responsibilitiesCUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry trends; ensures team prioritizes customer obsession - Identifies opportunities to differentiate our customer experience from the competitionSTRATEGY - Develops long-term category and supplier growth strategies - Unlocks key product portfolio gaps through business development and/or negotiation - Provides recommendation on business opportunities and long-term strategy for multiple sub-categories VENDOR MANAGEMENT - Expands current vendor selection and secures new brand selection for multiple subcategories - Drives strategic negotiations to deliver top- and bottom-line category growth - Builds long-term relationships by creating value, identifying opportunities for growth, acquiring customers, and enhancing customer brand awareness - Increases vendor participation in strategic supplier go-to-market programs BUSINESS OPERATIONS - Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. - Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business - Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience - Audits all elements of multiple subcategory businesses - Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts - Identifies scalable changes to the category that automate the product lifecycle management process - Works with internal technical, cross-category, and tech teams to drive multi-system process changes TEAM DEVELOPMENT - Holds team accountable for maintaining robust process documentation - Provides regular peer feedback and coaching - Implements Amazon’s best recruiting practices and continuously raises the bar for hiring#rediscoverretail #hardlinescareersBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management- 3+ years of with Excel experience ...

Description: In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses.The Business Industrial and Scientific Supplies (BISS) team is looking for a self-driven Senior Vendor Management candidate that has a proven track record of delivering results in a B2B industry. He/She will play a critical role in managing strategic suppliers to drive the profitability and topline performance for their category and partnering with the Amazon Business team to drive growth.The Senior Vendor Manager is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. He/she owns the end-to-end vendor relationship, from signing new vendors, leading negotiations, managing promotional activities and resolving operational or logistics issues that impact our customer. He/she will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.The ideal candidate will balance their responsibilities as a Senior Vendor Manager with setting the vision for new programs and delivering high impact projects. He/She will be able to effectively work cross-functionally with finance, marketing, operations, sales, compliance, legal, and Amazon Business. This is a great opportunity for a results-oriented, entrepreneurial individual who knows how to identify market needs and opportunities, invent creative solutions to address those opportunities, and build best in class internal processes and programs to improve the supplier and customer experience. They will be able to define product objectives and roadmaps, maintain focus and drive ideas from conception to delivery. The highest performing SVMs are results-oriented, entrepreneurial, can synthesize insights from large data-sets, and are strategic leaders.Key job responsibilitiesCUSTOMER FOCUSEvaluates products and services to continually drive quality of customer experience. Aggregates and escalates industry trends; ensures team prioritizes customer obsession. Identifies opportunities to differentiate our customer experience from the competition.STRATEGYDevelops long-term strategies and significantly influences cross-category buying processes and standards as well as cross-category vendor negotiations. Develops and implements action plans based on deep-dive analysis of product line metrics. Provides recommendation on business opportunities and long-term strategy for multiple sub-categories.VENDOR MANAGEMENTExpands current vendor selection and secures new brand selection for multiple subcategories. Focuses on strategic holdout or challenging vendors to increase category selection. Drives strategic negotiations to deliver top- and bottom-line category growth. Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors. Increases vendor participation through deep knowledge of program opportunitiesBUSINESS OPERATIONSDives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories. Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business. Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience. Audits all elements of multiple subcategory businesses. Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts. Identifies scalable changes to the category that automate the product lifecycle management process. Works with internal technical, cross-category, and tech teams to drive multi-system process changes.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Shoes. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Shoes.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented and driven people. Interested in working on an innovative and high-impact business that is changing the way customers buy their groceries? Amazon is looking for a customer obsessed, analytical, and innovative individual to join Amazon Fresh as a Vendor Manager to lead multiple facets of an omni-channel retail business.Your direct responsibility will be focused on growing and maximizing our partnerships with our critical vendor partners by leading annual vendor negotiations and driving joint business priorities throughout the year. You will work with internal and external stakeholders, owning strategic vendor relationships, negotiating vendor terms, partnering with marketing and advertising to drive traffic, and working with supply chain to guarantee product availability. You will be able to deliver results at both a strategic and tactical level across all aspects of the business.The ideal candidate should have a demonstrated ability to operate independently, think strategically, analyze data, conduct business reviews, and lead winning negotiations. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, and exceptional organization and communication skills are essential to success in this role.Key job responsibilities- Own the P&L for multiple vendors with a focus on growing categories and customer baskets, as well as improving vendor profitability.- Develop strategic relationships and joint business plans with suppliers to ensure early insight into new trends and products, early and exclusive access to new items, merchandising and promotions investment and competitive costs.- Drive winning negotiations and represent Amazon when meeting with vendor senior leadership- Lead a cross-functional team, including Marketing, Instock, Merchandising, and Amazon Advertising, to drive superior vendor results- Continuously audit to improve the customer experience and business performanceBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using analytical specific tools such as Google Analytics, SQL or HTML ...

The US and CA Amazon Books Operations team is looking for a customer-focused, driven and analytical leader to build and execute a strategic, cross-functional roadmap related to buying and forecasting. This role provides the opportunity to work with global teams and ability to influence cross-marketplace initiatives.The Sr. Supply Chain Manager will own a roadmap that aims to drive supply chain efficiencies and maximize sales, margin and turns, working in a consultation capacity. This role is critical to manage and optimize a complex procurement system and prevent out of stocks. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment, while maintaining a customer-centric approach.Key job responsibilities- Build technical expertise in supply chain optimization systems- Build and execute a strategic, cross-functional roadmap related to inventory productivity- Leverage new and existing mechanisms to manage your roadmap- Work and liaise with internal, external, and partner stakeholders- Leverage data to make recommendations and decisions in order improve the customer experience- Own multiple projects domestically and in a WW setting- Set goals and manage performance against key operational metrics- Deliver results vs team goals- Write documents to support the progress of your roadmapBASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree- Experience delivering results by partnering with and influencing others- Experience owning an end to end program strategy, and communicating results to senior leadership ...

The Amazon Fresh Grocery team is looking for a highly skilled Senior Demand Planner to join our expanding team. The Senior Demand Planner will own medium-long term demand planning programs for our US business. They will be responsible for identifying, building out requirements, analysing, and launching programs, ensuring we have the highest quality forecasts for selection we sell instores and online. This requires someone with both excellent quantitative skills as well as the ability to manage a wide range of stakeholders. You should feel comfortable using data to build scalable systems and processes that allow our business to grow. Your expertise will drive innovation, efficiency, and lasting impact.The successful candidate will have a passion for analytics, thought leadership, tactical process development, and a willingness to move fast and experiment often. You should feel comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced environment. You will be expected to be thoughtful in your pursuit of results and thrive in a high energy environment where tactical and strategic activities are driven in parallel.Key job responsibilities• Analyze forecast variance, dive deep to understand root cause, create bridges for forecast variance and present in business reviews.• Support Amazon Fresh strategic planning discussions.• Write documents and updates that communicate insights in a digestible manner to senior leaders.• Collaborate with Vendors, Category Teams, Marketing, Operations, and Finance teams, to establish a consolidated demand plan that meets topline goals.• Inspect demand forecasts critically and challenge assumptions from business teams.• Partner with internal teams to develop tools, automation, and process improvements.BASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership- Experience leading process improvement, systems development, and project management ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Key job responsibilitiesThe Supply Planning Manager is responsible for all internal and external activities related to supply planning from production forecasts to finished good delivery. To succeed in this role, you need to be data driven, business oriented, cost conscious, and customer-centric. In this role, you will:- Create and maintain a production schedule using the capacity plan, material constraints, and demand as inputs.- Analyze demand changes to ensure supply aligns with demand requirements.- Drive solutions to reduce and eliminate any short or long term gaps in supply plans.- Lead and facilitate meetings with global manufacturing partners, as required, to reduce and eliminate shortages.- Clearly communicate our manufacturing partner's current production status to senior/executive stakeholders.- Develop production strategies for new production introductions (NPI) through end of life (EOL) that balances supply and demand.- Responsible for short/long-term planning to drive manufacturing investment decisions.- Clearly communicate supply and demand strategies to senior/executive stakeholders.- Monitor and report supply chain costs.- Be responsible for supply planning reporting generation and distribution.- Identify opportunities to improve the planning process and drive projects to completion.- This role may require some travel.A day in the lifeSupply Planning Managers are responsible for production planning and order fulfillment for Amazon Devices. They are connected in the planning process throughout a product’s entire lifecycle, from New Product Introduction (NPI) to End of Manufacturing (EOM).A typical week starts by understanding week-over- week demand changes and how that impacts the business’s ability to balance supply to demand. You will analyze planned versus actual production as inputs change and will communicate supply and operations constraints to cross-functional stakeholders and executives. You will anticipate stocking levels based on demand strategies, create and implement risk mitigation strategies to eliminate supply chain disruptions and drive decisions based on costs using data and inputs from cross-functional teams.Your weekly planning deliverables will drive capacity decisions and component purchases upstream to suppliers and set the production strategy with Amazon’s electronic manufacturing suppliers.About the teamAmazon Devices Global Supply Planning (GSP) team’s mission is to deliver excellent service to our customers, inspire change through flawless execution, value trust, equity, and recognition of our colleagues, and focus on delivering high impact improvements to processes, capabilities, and efficiency to fuel the Amazon Flywheel.If you are interested in supply chain planning and execution, you may be a fit for the Supply Planning Manager role. You will be a central part of the Supply Planning team that plans how Amazon Devices are made and delivered to customer hands.BASIC QUALIFICATIONS- 3+ years Supply Chain management, Production Planning, Capacity Planning or Manufacturing Operations experience in consumer electronics- Experience in OEM business, CE industry; Financial or business analysis experience preferred- Experience with MS Office, specifically Excel- Understanding (and practical application) of lean manufacturing ...

The Amazon.ca Beauty team is seeking a self-driven Vendor Manager candidate to support our Vendor Management team and our vendor partners. Vendor Managers work directly with vendors to improve value, selection and convenience across their business. They play a critical role in managing strategic and established brands to drive profitability and top line performance for their category.The candidate will use customer obsession and analytics to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.This position provides the candidate an opportunity to execute analytical deeps dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers get the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.Vendor Manager roles are in the General Management career path at Amazon. This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product Management and Inventory Management.Key job responsibilities- P&L Management- Vendor Negotiations- New Product Launches- Ownership of key team-level business functions (pricing, selection, profitability)- Defining vendor and category level growth strategies BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill Data Center Logistics positions. The ideal candidate will have a solid background in logistics with a focus of transportation, shipping receiving and inventory control and warehousing. They must possesses a strong work ethic, attention to detail, the ability to multitask and operate in a very fast paced complex environment, meet deadlines, and a commitment to Operational Excellence. Additionally offering strong customer support and the ability to remain flexible with frequent shifts in priorities.The Logistics Specialist will process in-stock components as well as receive and process inbound shipments and coordinate and execute daily equipment deliveries to Datacenters across the region. Also be able to drive up to 10 hours a day. You will also assist with ongoing requests to ensure that proper stock levels are maintained and distributed to all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow and delivery of parts through their lifecycle; tracking inventory locations and movement. They work closely with Datacenter Operations Technicians to fulfill parts and equipment deliveries quickly and accurately. They will also work with Procurement teams to ensure that inbound equipment orders are complete and delivered to appropriate Data Center Locations.They are responsible for accurate data entry and resolving questions from peer organizations. Additionally, the Logistics Specialist will ensure that all information associated with the deliveries such as inventory tracking and Ticket updates are accurate to ensure equipment is ready for processing by end user.The ideal Logistics Specialist will dive deep into and the inventory they distribute to better understand the tracking, control and accuracy surrounding the components. The Specialist will be involved in, if not responsible for or limited to, decision making involving route planning, vehicle maintenance, load planning, loading and unloading equipment daily equipment deliveries, ultimately helping us to deliver on our goals of high availability and low cost. They will also maintain up-to-date metrics dashboards and or excel spreadsheets and will create reports for internal and external customer and management as required.Responsibilities can and will include driving long distances for long periods of time up to 10 hours a day in company vehicles such as box trucks and cargo vans, manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, they may have to unpack boxes and verify contents. Load and unload large equipment utilizing forklifts and or pallet jacks. The Logistics Specialist will be required to keep precise records of all commodities going in and out of company.Logistics Specialists are expected to understand all aspects of Transportation, shipping and receiving as well as inventory control, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker).The following physical demands are expected with reasonable accommodations:- Work with and/or around moving mechanical parts- Noise level varies and can be loud- Temperature between 60 and 90 degrees, and will occasionally exceed 90 degrees- This team will be working overtime as needed by the businessWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Must be able to lift loads of up to 39 pounds and carry them for short distances- May participate in group lifts of 40 pounds or more.- Push or pull heavy objects into position- Work in a noisy environment- Commitment to a culture of safety- Must be able to shift priorities without friction. A Valid Driver's License is required. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers- Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles- Attend company provided fork lift operator training- Complete company provided training in driving box trucks up to 26’ in length- Handle sensitive/classified client materials- Work with and/or around moving mechanical parts- Occasionally work is in an office environment- Work overtime as requiredPerform the following tasks:- Lift loads of up to 39 pounds and carry them for short distances- Participate in group lifts of 40 pounds or more- Frequently push, pull, squat, bend, and reach- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Push or pull heavy objects into position- Work in a noisy environment- Stand, sit, and walk for prolonged periods of time- Occasionally be exposed to extreme cold or hot weatherAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of logistics experience and 2+ years of material forecasting experience- 2+ year of experience in shipping & receiving, inventory and warehousing practices and 2+ year of experience in transportation. - Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate on behalf of a diverse and demanding global customer base. We are seeking a highly skilled, versatile, and strong Senior Procurement Manager, Procurement Innovation to lean a complex set of projects and initiatives and drive progress on key strategies.With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.The ideal candidate is a creative, demonstrated leader with strong ability to challenge ambiguity, superior analytical abilities with extensive experience in process improvement and digitalization in procurement / Source to Pay. Ideal candidates have extensive experience with process analysis, mapping AS/IS processes and define TO/BE by leading project teams.At the core of the position is to bridge the gap to the best-in-class Taxonomy solutions in order to solve the needs of internal Global Procurement Operations customers. This opportunity requires the excellent technical, problem-solving, and communication skills. This position involves regular communication with senior management on progress, risks and change control. Ability to steer extended cross-discipline virtual teams as well as project management and executive presentation skills are essential to this role.Key job responsibilities• Lead of a) strategy and intake b) program management and adoption and c) serial-life support and continuous improvement• Identify key business challenges to be solved through digitalization and map with best-in-class• Influence the overall GPO Capability Model strategy and long-term roadmap• Lead high-complexity end-to-end procurement innovation and programs: from identifying the key business challenges, designing the right mechanism of change and delivering the desired strategic outputs and business objectives• Design an iterative process of development, adoption and inspection and identify areas of improvement for next iteration• Lead change management and adoption of the new process or SOP across the procurement function and business stakeholders• Regular communication with senior management on progress, risks and change control• Key metrics: customer experience, efficiency, adoption...BASIC QUALIFICATIONS- Bachelor's degree- Experience defining and executing program requirements- Experience being responsible/leading large and complex negotiations- Experience in supply chain- Process mapping experience (AS-Is and To-BE)- Risk and Gap identification ...

Amazon's Canada team is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our Consumables team. You will work directly with a portfolio of strategic vendor partners to develop their business, acting as a liaison and executing a joint business plan.The team operates across several hub cities including Seattle, Arlington, and Toronto. This role has the flexibility to align to any of these hubs.The Vendor Manger position offers an exciting introduction to our online retail business and a broad training ground for future success. This role will work directly with a strategic vendor to grow their business and optimize their supply chain while working with multiple internal teams and management. The Vendor Manager will develop skills and work across all three functional areas (In-stock, Vendor Management, and Site Merchandising) to grow and improve their vendor's success at Amazon. The Brand Specialist role will be responsible for the following:· Acting as the business owner for his or her vendor in their respective categories, possessing a complete understanding of internal and external variables that impact the business.· Owning forecasting, monitoring, understanding and reporting on the vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives.· Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor.· Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin.· Managing Purchase Orders and In-Stock analysis for the strategic brands.· Optimizing the online presence and content of each product on the brand's portfolio.· Developing and executing marketing plans to drive awareness and purchases for the brand.· Driving cross-category initiatives to improve the operational process and deliver results.Key job responsibilitiesThe Vendor Manger position offers an exciting introduction to our online retail business and a broad training ground for future success. This role will work directly with a strategic vendor to grow their business and optimize their supply chain while working with multiple internal teams and management. The Vendor Manager will develop skills and work across all three functional areas (In-stock, Vendor Management, and Site Merchandising) to grow and improve their vendor's success at Amazon. BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Come innovate with the Amazon Music team!About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Our team is looking for a driven, strategic, customer-focused business leader with proven experience in event merchandise operations. This role will help to optimize the end-to-end processes and systems used to sell merchandise in-person, and online via Amazon supply chain systems. The Tour Operations Manager will be responsible for all aspects of live event revenue streams, inventory forecasting and management, facilitation of production & shipping logistics, live event sales oversight, and engagement with external vendor and touring teams. The successful candidate will have deep experience in event merchandise operations and must be a creative problem solver with the ability to maximize in-person and online sales. The candidate should feel comfortable dealing with ambiguity and working in a fast-paced, entrepreneurial environment. Live Event Tour Operations will report to the Head of Live Event Merchandise within the Amazon Music Merch team and will work closely with apparel production, shipping logistics, finance, vendor managers, marketing, and external teams to shape the live event strategy for Amazon Music. The candidate must have the leadership presence and communication skills to represent Amazon at all levels of our partners’ organizations. This role requires significant travel. Key job responsibilitiesKey job responsibilities• Act as a ‘business owner’ for assigned artist/vendor partners, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving operations and solutions to achieve live music merchandise business objectives• Assist with the development of product lines with production, vendor managers, merch companies, and artist teams • Oversee merchandise logistics, from production to point of sale• Forecasting and inventory management of events and business lines• Facilitate negotiations with external vendors to meet profitability goals • Vet on-site capabilities and onboard new systems and processes for operators• Hire, manage, and monitor independent contractors• Monitor shipping and logistics, and optimize in-stock and capacity to meet customer demand and financial goals across multiple systems• Onboard venues for post-event billing and operational systems• Innovate in-venue experience for artists and fansBASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...