Buying, Planning, & Instock Management

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented and driven people. Interested in working on an innovative and high-impact business that is changing the way customers buy their groceries? Amazon is looking for a customer obsessed, analytical, and innovative individual to join Amazon Fresh as a Vendor Manager to lead multiple facets of an omni-channel retail business.Your direct responsibility will be focused on growing and maximizing our partnerships with our critical vendor partners by leading annual vendor negotiations and driving joint business priorities throughout the year. You will work with internal and external stakeholders, owning strategic vendor relationships, negotiating vendor terms, partnering with marketing and advertising to drive traffic, and working with supply chain to guarantee product availability. You will be able to deliver results at both a strategic and tactical level across all aspects of the business.The ideal candidate should have a demonstrated ability to operate independently, think strategically, analyze data, conduct business reviews, and lead winning negotiations. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, and exceptional communications are essential to success in this role.Key job responsibilities- Own the P&L for multiple large vendors with a focus on growing categories and customer baskets, as well as improving vendor profitability.- Develop strategic relationships and joint business plans with suppliers to ensure early insight into new trends and products, early and exclusive access to new items, merchandising and promotions investment and competitive costs.- Drive winning negotiations and represent Amazon when meeting with vendor senior leadership- Lead a cross-functional team, including Marketing, Instock, Merchandising, and Amazon Advertising, to drive superior vendor results- Continuously audit to improve the customer experience and business performanceBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using analytical specific tools such as Google Analytics, SQL or HTML ...

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship role is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.Visit www.amazon.com/about to:• Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year.• Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn.• Learn more about our commitment to our communities, diversity and military veterans.• Learn more about our headquarters in Seattle as well as where we operate around the world.Senior Retail Vendor Manager (VM): Amazon is looking for a passionate candidate with the proven ability to build strategic, long term business relationships within the Amazon Stores organization. The candidate will be responsible for monitoring and reacting to industry trends, within a determined Amazon Stores retail business, and own the top and bottom lines of the P&L. They will develop selection and categories, deliver innovative growth solutions and work with internal teams to deliver the best customer experience. The candidate must be a thoughtful, high-energy, self-starter, with strong business acumen, acute analytical skills, and the ability to work with teams internally and externally. The candidate must thrive in a fast-paced, data-driven environment. The candidate will work with vendors of all sizes – and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. They will need to be able to work across multiple internal teams, at high levels of leadership, to address customer experience issues within the category. The candidate must also possess strong analytical acumen and be comfortable drawing metric-based conclusions while applying a customer centered lens to decisions.Key job responsibilities-Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.-Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.-Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.-Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.-Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.-Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.About the team- Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team. - Internship start dates will be between May-June 2025 for a 12-week, consecutive internship.- For more information, please visit https://amazon.jobs/content/en/career-programs/university/mba BASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum ...

Are you a current MBA student who is ready to accelerate your career? The MBA Leadership Development Program (MLDP) hires, trains, and develops MBA graduate business talent within Amazon’s Stores organization. As a participant of this program, you will develop leadership skills and evolve into a leader at the world's most innovative company. By participating in Amazon's MBA Leadership Development Program, you'll have the chance to own a multi-million-dollar business, tackle unprecedented large-scale challenges with innovative solutions, and make decisions that influence the company's long-term free cash flow. This three-year initiative features multiple job rotations, incorporating functional job training, leadership workshops, mentorship and career advice, alongside exposure to an extensive network of peers, alumni, and leaders. MLDs spearhead important retail business strategies, deepen their comprehension of retail positions, and hone leadership skills necessary for managing sizable, intricate organizations.In a structured program, participants interact with senior leadership, gaining strategic insights and understanding decision-making aligned with long-term goals. This exposure bridges theory and practice, offering a comprehensive view of business operations. After 12 months, MLDs will prepare for rotation through career planning, interview prep, and networking events, which is supported through program benefits of 1:1 consultation, alumni insights, and MLD Program Team support.In this critical role within Amazon's MBA Leadership Development Program, you will navigate and resolve complex challenges, balancing immediate needs against future outcomes to streamline team operations and drive efficiency. Your strategic management of risks will not only enhance the resilience and growth of your category but also align vendor strategies with company objectives, utilizing market insights and feedback to maintain product relevance. Ideal candidates possess the ability to unravel the complexities at the root of problems, making informed strategic choices that safeguard long-term prosperity and mitigate risks within their categories. With the autonomy granted in this position, you'll enhance product assortments, negotiate effectively, and cultivate robust relationships with key selling partners, all while strategically managing risks. This role demands a combination of financial acumen, skilled negotiation, and strategic foresight in formulating joint business plans, all aimed at expanding categories and achieving overarching business goals.Key job responsibilities• Directly responsible for the sector's P&L, involving detailed financial analysis, audits, and handling escalations to drive growth and efficiency.• Utilizes deep financial insights for informed decision-making on pricing, selection, and customer convenience, enhancing business growth and satisfaction.• You address complex issues' root causes for long-term success and risk management, and seek opportunities to simplify or automate for scalable solutions.• Negotiates favorable terms with vendors, balancing strategic risk-taking with strong relationship maintenance to secure deals.• Influences vendor priorities to align with strategic objectives, using market trends and customer feedback to adapt offerings to evolving needs.A day in the lifeWhen MLDs are working as Senior Vendor Managers, they are responsible for owning the P&L. This consist of ongoing negotiations with vendors, creating action plans for top line and bottom-line growth, and driving growth and profit strategies. As Senior Product Managers, MLDs will be owning their products, creating roadmaps for launch plans, influencing leadership, and honing their document writing abilities. As a Senior Supply Chain Manager, MLDs will own the buying strategy for their vendor cohort, will work with internal teams to drive Supply Chain optimization initiatives, and work to drive cross functional buying strategies that marry the business’s needs with Amazon’s core initiatives. About the team• Roles for this position will be located at Amazon’s company headquarters in Seattle, WA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.• MLD roles in Seattle begin on July 21, 2025.• Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.BASIC QUALIFICATIONSAre 18 years of age or olderGraduated in the last 24 months or currently enrolled in MBA program at the time of application with anticipated graduation dates between December 1, 2024 and June 30, 2025.3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA program, OR 3+ years of military work experience prior to starting your MBA program. ...

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the US Home Team.The Vendor Manager will be responsible for the total P&L of a category within Home, setting the strategy for driving growth, creating strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as central buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. #ReinventRetail BASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking an adventurous logistics professional for our Amazon Web Services Team in the Aurora, CO area. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Key job responsibilities- Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers- Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles- Attend company provided fork lift operator training- Complete company provided training in driving box trucks up to 26’ in length- Handle sensitive/classified materials- Work with and/or around moving mechanical parts- Occasionally work is in an office environment- Work overtime as requiredPerform the following tasks:- Lift loads of up to 40 pounds and carry them for short distances- Participate in group lifts of 41 pounds or more- Frequently push, pull, squat, bend, and reach- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Push or pull heavy objects into position- Work in a noisy environment- Stand, sit, and walk for prolonged periods of time- Occasionally be exposed to extreme cold or hot weather A day in the lifeLogistics Specialists will perform operations across three key areas: Warehousing, Transportation, and Data Centers. This role involves monitoring inventory levels and conducting cycle counts to ensure adequate stock is available for build and repair activities. Process inbound and outbound shipments, manage Inventory Management Systems, and oversee chain-of-custody processes for our customers. A Logistics Specialist will operate both independently and within team settings. They will expedite processes, triage, and resolve logistical issues as they arise. Additionally, the role includes transporting parts between locations using sprinter vans, trucks, or various powered equipment such as forklifts or electric pallet jacks. Specialists should be comfortable and willing to regularly drive a variety of motorized vehicles, including box trucks up to 26' in length. Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain their Driver Qualification File (DQF) and or a Commercial Driver’s License (CDL). Candidate must obtain & maintain a DOT Med Card and be eligible to drive in accordance with Department of Transportation (DOT) requirements. This position involves frequent lifting, pushing, and pulling of materials and products. Logistics Specialists will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all work spaces. Preferred candidates will have experience working in a warehouse or distribution environment, as well as experience and knowledge of reverse logistics processes. This future Amazonian must possesses a strong work ethic, attention to detail, the ability to meet deadlines, commitment to Operational Excellence, and adhere to strict safety standards. Physical / Environmental Demands - Requires standing, sitting, and walking for prolonged periods of time.- Lift loads up to 40 pounds and carry them for short distances. - Participate in group lifts of 41 pounds or more. - Typically work is in a warehouse environment where the noise level is loud. - Occasionally work is in an office environment where the noise level is low to moderate. - Occasionally assist in loading and unloading shipments. - Occasionally exposed to extreme cold or hot weather Work Environment - Work with and/or around moving mechanical parts - Noise level varies and can be loud - Temperatures between 40 and 90 degrees, and will occasionally exceed 90 degreeAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Minimum of 2 year of logistics experience, preferably in a warehouse environment and minimum of 1 year experience driving box trucks up to 26’ in length - Minimum of 1 year experience operating a forklift or similar type of powered lifting equipment and experience using a computerized Inventory Management System (IMS)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. Interested in working on an innovative and high-impact business that is changing the way customers buy their groceries? Amazon is looking for a customer obsessed, analytical, and innovative individual to join Amazon Fresh as a Vendor Manager to lead multiple facets of an omni-channel retail business. Your direct responsibility will be focused on growing and maximizing our partnerships with our critical vendor partners by leading annual vendor negotiations and driving joint business priorities throughout the year. You will work with internal and external stakeholders, owning strategic vendor relationships, negotiating vendor terms, partnering with marketing and advertising to drive traffic, and working with supply chain to guarantee product availability. You will be able to deliver results at both a strategic and tactical level across all aspects of the business.The ideal candidate should have a demonstrated ability to operate independently, think strategically, analyze data, conduct business reviews, and lead winning negotiations. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, and exceptional communications are essential to success in this role.Key job responsibilities - Own the P&L for multiple large vendors with a focus on growing categories and customer baskets, as well as improving vendor profitability.- Develop strategic relationships and joint business plans with suppliers to ensure early insight into new trends and products, early and exclusive access to new items, merchandising and promotions investment and competitive costs.- Drive winning negotiations and represent Amazon when meeting with vendor senior leadership- Lead a cross-functional team, including Marketing, Instock, Merchandising, and Amazon Advertising, to drive superior vendor and category results- Continuously audit to improve the customer experience and business performanceBASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

Do you love data, analytics, and working with a diverse team of global stakeholders? Do you want to drive initiatives that directly impact the customer experience globally? If you answer “Yes” to these questions, you’ve clicked the right career opportunity. Please read on.We are looking for a Sr. Forecasting Analyst to join our Worldwide Capacity Planning team. Our team owns the forecasting models that determine customer service needs. You will be a part of the planning for Prime Day, Black Friday, Cyber Monday, etc. You will be responsible to drive process improvements, model improvements that will directly impact customer experience. Here is what you would be doing:• Forecast customer service contacts for Amazon Shipping and Delivery Support (SDS) vertical within Customer Service, responsible for planning for key events like Prime Day, Cyber Monday etc.• Analyze existing forecasting model performance and recommend improvements to improve forecast accuracy and reduce manual overlays • Work with upstream business teams to improve accuracy and mechanisms for inputs that directly impact forecast accuracy and therefore customer experience• Coordinate with program teams on new initiatives, understand business/customer impact and create forecast to support business/program launches• Lead discussions with leadership (L7/L8) on planning assumptions, highlight gaps in existing process and suggest mechanisms to improve customer experience• Analyze forecast variance, dive deep to understand root cause, create bridges for forecast variance and present in business reviews.• Partner with finance teams on monthly/quarterly financial reporting, to represent business story related to forecast variancesA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”BASIC QUALIFICATIONS- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of data analysis experience- 3+ years of managing stakeholders in cross-functional project experience- Experience defining program requirements and using data and metrics to determine improvements ...

The Amazon Fresh Grocery team is looking for a Private Brands In-stock Manager based in Seattle, WA; NYC, NY; Arlington, VA or Chicago, IL. In this role, you will own developing plans and executing on initiatives that will support excellent inventory management for Amazon’s in-house grocery brands, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow the Amazon Private Brands business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. They must demonstrate passion for the customer experience. They must be fearless but thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. The ideal candidate will have knowledge in fundamental business principles and previous Supply Chain Management experience. The ideal candidate is also able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.Key job responsibilitiesA successful Instock Manager will:1. Manage Must-have selection and inventory availability2. Analyze internal and external data to identify opportunity areas for must-have selection.3. Collaborate with the category team to optimize the must-have assortment and deliver high availability.4. Adjust buying plans and allocation strategies to improve in-stock positions.5. Work closely with the technology team to run pilots and scale learnings.6. Develop and implement processes to proactively maintain optimal in-stock levels for must-have and fast-moving items.7. Develop reporting to monitor selection performanceBASIC QUALIFICATIONS- Bachelor's degree in engineering, business management or related field- 5+ years of professional experience in In-stock Management, Demand Planning or Project Management.- Advanced excel skills- Medium to advanced SQL skills.- Critical thinking and problem-solving skills to address supply and demand imbalances and recommend solutions.- Able to lead without authority owning cross functional projects and maintaining peers accountable for deliverables that may have an impact on In-stock metrics or customer experience.- Capacity to build new tools and processes to meet inventory targets.- Ability to travel 25% of the time and that have flexibility with business hours to meet customer’s needs. ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Santa Monica, CA, candidates selected can be located in any of our approved office locations: Seattle, Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses.The Business Industrial and Scientific Supplies (BISS) team is looking for a self-driven Vendor Manager (VM) for strategic management of a key product category. They will play a critical role in managing strategic suppliers to drive the profitability and topline performance for their category and partnering with the Amazon Business team to drive growth.The VM is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. They own the end-to-end vendor relationship, from signing new vendors, leading negotiations, managing promotional activities and resolving operational or logistics issues that impact our customer. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.The ideal candidate will balance their responsibilities as a VM with setting the vision for new programs and delivering high impact projects. They will be able to effectively work cross-functionally with finance, marketing, operations, sales, compliance, legal, and Amazon Business. This is a great opportunity for a results-oriented, entrepreneurial individual who knows how to identify market needs and opportunities, invent creative solutions to address those opportunities, and build best in class internal processes and programs to improve the supplier and customer experience.CUSTOMER FOCUS- Evaluates products and services to continually drive quality of customer experience- Aggregates and escalates industry trends; ensures team prioritizes customer obsession- Identifies opportunities to differentiate our customer experience from the competitionSTRATEGY- Develops long-term strategies and significantly influences cross-category buying processes and standards as well as cross-category vendor negotiations- Develops and implements action plans based on deep-dive analysis of product line metrics- Provides recommendation on business opportunities and long-term strategy for multiple sub-categoriesVENDOR MANAGEMENT- Expands current vendor selection and secures new brand selection for multiple subcategories- Focuses on strategic holdout or challenging vendors to increase category selection- Drives strategic negotiations to deliver top- and bottom-line category growth- Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors- Increases vendor participation through deep knowledge of program opportunitiesBUSINESS OPERATIONS- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.- Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business- Audits all elements of multiple subcategory businesses- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts- Identifies scalable changes to the category that automate the product lifecycle management process- Works with internal technical, cross-category, and tech teams to drive multi-system process changesBASIC QUALIFICATIONS- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership ...

The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes. The Senior Instock Manager position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The ISenior Instock Manager candidate will have the opportunity to identify improvements in our vendors’ supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has strong follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success. Responsibilities The Senior Instock Manager role will be responsible for the following: - Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc. - Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards. - Developing and updating reporting focused on key operational performance indicators. - Work Schedule would be 8am PST to 5pm PST (Mon-Fri).- We follow Amazon's global guidance on RTOBASIC QUALIFICATIONS- 5+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

The Supply Planning Manager works as a member of eero’s Supply Chain team and is responsible for all internal and external activities related to supply planning from production forecasts to finished good delivery and customer commitments. To succeed in this role, you need to be data driven, business oriented, cost conscious, and customer-centric. The Supply Planning Manager is a highly visible role within the organization that has direct impact on our customers and eero’s financial success. Our ideal candidate loves data and building models that are flexible, scalable and precise. You are a problem solver that can drive decisions amongst ambiguity that balance customer needs with operational efficiency.Key job responsibilities- Lead and facilitate weekly CTB production meetings with global manufacturing partners- Publish weekly FPS to Asia CMs and Global FCs using the capacity plan, material constraints, and demand as inputs- Own the build approval process and ensure plan accuracy through cross functional alignment and pro-active decision-making by all stakeholders.- Manage global inventory to meet revenue plans and customer commitments while achieving inventory targets, freight budgets, and minimizing finished good liability.- Lead weekly customer allocation meetings by analyzing demand changes to ensure supply aligns with demand requirements and recommend demand steering strategies to maintain global instock- Drive solutions to reduce and eliminate any short or long term gaps in supply plans.- Ensure smooth NPI and EOL product transitions including first and last time buy recommendations to minimize E&O- Responsible for short/long-term planning to drive manufacturing investment decisions.- Identify opportunities to improve the planning process and drive projects to completion.- Clearly communicate supply and demand strategies to senior/executive stakeholders.BASIC QUALIFICATIONS- 6+ years of with Excel experience- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership- Experience driving strategies cross-functionally ...

Climate Pledge Friendly helps customers discover and shop for more sustainable products. We partner with trusted third-party certifications to highlight products that meet sustainability standards and help preserve the natural world. Shifting customer demand towards more sustainable products supports our broader commitment to help preserve the natural world.The Climate Pledge Friendly (CPF) team is seeking a Sustainability Certification Manager to grow our collaboration with the world’s most credible and influential sustainability organizations. You will partner with sustainability certifications to accelerate progress in environmental impact areas, develop rich environmental expertise and work closely to collectively improve standards across multiple environmental impact areas. You will deepen relationships with senior executives at the world’s most trusted and influential sustainability organizations, and form joint business plans and long-term strategy that grow their catalogs of sustainable selection on Amazon. You will set aggressive goals, evangelize the program both internally and externally, and drive accountability across organizations. You operate strategically, ensuring that the world’s most credible products substantiated by trusted sustainability partners qualify for CPF, making us the world’s #1 trusted destination for customers to discover sustainable products. Key job responsibilities-You set the strategy for growing selection and increasing efficiency across certifiers focusing on multiple environmental impact areas, working through your team to achieve goals-You dive deep in the details of certification requirements and processes, and become the single threaded expert on your certifications uncovering opportunities-You establish ambitious goals and hold your partners accountable for delivering on share objectives-You coordinate across cross-functional teams and categories, communicating with key stakeholders, all while meeting tight deadlines-You develop a thorough understanding of your environmental impact areas, diving deep to uncover opportunities, and proactively educating key stakeholders across Amazon to scale your expertise-You define the long-term objectives of your business, and inform the central product team’s roadmap based on your team’s insights -You work across teams and external organizations to identify case studies, identifying best-in-class innovation and compelling ROI stories that further accelerate CPF’s flywheel across categories -You maximize opportunities by helping partners onboard to automated processes, delivering a more hands-off-the-wheel experience for your partners. About the teamAt CPF, we are an ambitious and purpose-driven team on a mission to help customers discover and shop for more sustainable products. Our team is motivated by a shared passion for sustainability and commitment to preserve our natural world, and to create best in class sustainable shopping experiences for our customers. If you are looking for a team that strikes balance between audacious goals and mutual support and a learning culture, and Leadership that has your back, pushes you to excel, and cheers you on along the way, then come join us.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Bachelor's Degree- Experience in Product Certifications ...

Amazon is looking for an entrepreneurial Senior Vendor Manager who will own the P&L and relationships with some of the largest vendors in Shoes. The Senior Vendor Managers will utilize a wide range of skills and work across major functional areas such as inventory management, marketing, merchandising, pricing, operations, and finance to drive the performance of vendor partners and will also act as the vertical lead for a category within Shoes.As a Senior Vendor Manager, you will be accountable for business results across the vendors and categories you manage. Your direct responsibility will be to manage performance of the product portfolio including developing vendor relationships, negotiating terms and contracts, expanding product selection, setting prices, setting inventory forecasts, developing marketing programs, driving sales and margin improvements, and creating a best-in-class customer experiences. The successful candidate will be able to take their broad skill-set and experience across multiple facets of retail to drive a successful business. They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets by executing annual and ongoing vendor negotiations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.• Maximize Amazon’s business and financial profitability through selection optimization and expansion opportunities.• Have an understanding of customer needs and use that knowledge to advocate for, and drive delivery of, improvements that provide Amazon customers with an unparalleled shopping experience.• Build vendor/brand relationships - be the primary point of contact for vendor selection on-boarding, escalations, and negotiations.• Coordinate across cross-functional teams and communicate with internal and external stakeholders, all while meeting tight deadlines.• Have a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding, and reporting on the business.About the teamThese roles are the largest and most impactful businesses within Retail at Amazon. We are a fast-paced and exciting, with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented and inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Knowledge of Microsoft Access or SQL- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with business analysis and P&L management ...

Amazon is looking for a smart, motivated, driven Senior Instock Manager for its Consumables Private Brands business unit. This position offers an opportunity to manage one of the most unique supply chains at Amazon and can make a long-lasting impact by defining and building a successful inventory management strategy for this business. The Senior Instock Manager will be responsible for developing and executing best practices in managing inventory, supply chain, and operations to maximize customer experience, sales, margin, instock rates and inventory turns. This individual will have responsibility for ensuring all inventory systems and processes are meeting the needs of the business and implementing controls around these processes. They will also own driving improvement in inventory availability and efficiency, purchasing efficiency, and costs reduction across all Consumables sales channels. We are looking for a smart, analytical, and innovative leader who can help solve these problems in a scalable way that will support rapid growth as well as our long-term business strategy. A successful candidate possesses superb business judgment, instock, supply chain, or operations management experience, strong skills in working collaboratively and cross functionally, and a track record of delivering results. This person will have strong analytical capabilities, including experience handling large and complex data sets as well as understanding inputs into system driven demand forecasts. The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization. BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years of with Excel experience- Experience Experience working with complex data sets- Experience communicating results to senior leadership ...

Amazon is looking for a driven, customer focused, team-oriented, and analytical leader to join the US Home Team.The Sr. Vendor Manager will be responsible for the total P&L of a category within Home, setting the strategy for driving growth, creating strong partnerships with vendors, adding selection, managing category profitability, optimizing pricing, and delivering a disruptive customer experience. This includes identifying potential brand and product business opportunities, building direct relationships with key suppliers, negotiating contracts, terms & conditions, managing vendor setup and new item setup processes, working with suppliers to build comprehensive selection, developing collaborative marketing and promotions, driving sales and margin improvements. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth. In addition, the Sr. Vendor Manager must be an effective leader and communicator in working with Amazon.com partners and vendors, as well as with internal groups such as central buying, site merchandising, marketing, PR, finance, operations, and retail systems.The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are essential. The Sr. Vendor Manager is an effective leader and communicator and a seasoned problem-solver. #ReinventRetail BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Experience with business analysis and P&L management- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience driving direction and alignment with cross-functional teams- Knowledge of Microsoft Access or SQL- Bachelor's degree ...

Amazon is looking for a team-oriented, highly analytical and passionate business leader to join the Fashion and Fitness team. The Senior Vendor Manager will be responsible for developing and managing a dynamic business in our Outdoors GL, working in the Outdoor Equipment category. This role is responsible for vendor relationship management and negotiations, driving sales/marketing/promotions, implementing operational performance improvements and creating a world class customer experience. The candidate will own their portfolio/category from start to finish and will be responsible for meeting the following targets: revenue and margin growth, selection count, in-stock rate, inventory turnover and aging as well as leading process/efficiency improvement targets. In addition, this position is expected to provide leadership across categories - driving systems, process, and customer experience improvements that will benefit all customers at amazon.com. This will include heavy focus on improving customer experiences for e-mobility product deliveries, replacement parts, and returns. The successful Senior Vendor Manager must be able to: - Act as the business owner for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)- Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments- Maximize Amazon’s business profitability and selection expansion opportunities- Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience- Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds- Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies- Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targetsBASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree- Experience with business analysis and P&L management- Experience driving internal cross-team collaboration- Experience using data to influence business decisions- Experience with Excel- Knowledge of Microsoft Access or SQL ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented and driven people. Interested in working on an innovative and high-impact business that is changing the way customers buy their groceries? Amazon is looking for a customer obsessed, analytical, and innovative individual to join Amazon Fresh as a Vendor Manager to lead multiple facets of an omni-channel retail business.Your direct responsibility will be focused on growing and maximizing our partnerships with our critical vendor partners by leading annual vendor negotiations and driving joint business priorities throughout the year. You will work with internal and external stakeholders, owning strategic vendor relationships, negotiating vendor terms, partnering with marketing and advertising to drive traffic, and working with supply chain to guarantee product availability. You will be able to deliver results at both a strategic and tactical level across all aspects of the business.The ideal candidate should have a demonstrated ability to operate independently, think strategically, analyze data, conduct business reviews, and lead winning negotiations. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, and exceptional communications are essential to success in this role.Key job responsibilities- Own the P&L for multiple large vendors with a focus on growing categories and customer baskets, as well as improving vendor profitability.- Develop strategic relationships and joint business plans with suppliers to ensure early insight into new trends and products, early and exclusive access to new items, merchandising and promotions investment and competitive costs.- Drive winning negotiations and represent Amazon when meeting with vendor senior leadership- Lead a cross-functional team, including Marketing, Instock, Merchandising, and Amazon Advertising, to drive superior vendor results- Continuously audit to improve the customer experience and business performanceBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using analytical specific tools such as Google Analytics, SQL or HTML ...

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team.Love food? Interested in shaping the grocery experience of Amazon Fresh? At Amazon Fresh we are pioneering the next generation of customer services, offering both ultra-fast delivery on fresh groceries and re-inventing the future of physical grocery stores at our Amazon Fresh banner brick and mortar locations.In order to be successful in as an Instock Manager, you need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will include a mix of long-term strategic projects and short-term tactical tasks.Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Meet with local store and vendor leadership to discuss opportunities and ensure the success of the Vendor Managed Inventory program- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Building and maintaining knowledge management toolsAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- Bachelor’s degree or 3+ years of professional or military experience- 3+ years of experience using Microsoft Excel- Ability to travel to stores within the region ...

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team, based in Seattle WA, New York, Arlington VA, Nashville TN, Austin TX, Chicago IL, or Los Angeles CA.Join us at Amazon Fresh Grocery in reshaping the future of the online and in-store grocery experience. Your expertise will drive innovation, efficiency, and lasting impact.As an Instock Manager (ISM) within Amazon Fresh Grocery, you'll take on a critical role at the forefront of developing business plans and overseeing supply chain and inventory management. Leading cross-functional initiatives will be second nature as you drive improvements to enhance customer experience and overall cost structures. Your leadership will extend across both Online and In-Store channels. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. Success starts by being a self-starter, highly organized, and possessing strong data extraction and analytical capabilities. In this role, we look for you to be thoughtful in the your pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. Strong candidates will have knowledge in fundamental business principles and previous retail, grocery, or supply chain experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilitiesA successful Instock Manager will:- Lead and oversee the Instock function, including demand planning, ordering, and capacity management, ensuring optimal inventory availability and health.- Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business- Perform complex business analysis to identify business opportunities to improve revenue and profitability - Partner with internal teams to develop tools, automation, and process improvements that affect purchasing and vendor management workflowsA day in the lifeNote: this is a Hybrid role, requiring an ISM to be on-site at least 3 days/week in one of our Amazon Fresh corporate officesAs an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce. About the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience- Experience working with complex data sets ...