To view your favorites, sign in with your Apple Account. Apple Information Security (AIS) develops services, systems, and tools that proactively mitigate security risks faced by Apple and our customers. Security is woven into the fabric of everything we do. We empower teams across the company, ensuring they innovate and create with security and privacy as a priority. AIS accomplishes this mission by leveraging data to drive security outcomes, pioneering security best practices and protocols, and enabling Apple and our partners to think about security holistically. As a result, we safeguard our business partners data and retain their trust.The AIS Design Specialist is responsible for developing the strategy on how customers can/should engage with AIS. They are the keeper of the customer journey across AIS services. They will need to create and maintain a holistic view of the customer experience for the various customer portals used by customers who need to interact with AIS. They are responsible for furthering the strategy and streamlining the customer experience where possible.This person will lead the creation of design artifacts to hand off to Engineering to build, with input from stakeholders from around the business. These design artifacts contain directives like personas, user stories, requirements, user flows, prioritized build recommendations, and wireframes. These will be used to build platforms designed to aid Apple in achieving security goals.Their duties include working closely with customers and security DRIs to direct design elegant customer solutions that surface what customers need to see at the right time, in the right ways. We are looking for someone who can visualize new ways of engagement and collaborate with security SMEs on what those could be, while maintaining firm advocacy of the customer experience, keeping the ultimate goal of increased security posture in mind.You'll collaborate closely with customers, technical and business leadership to understand the design needs from all sides, coalescing them into interfaces that meet multiple goals. You'll design the way we engage with our customers not just for them. You'll accelerate the outcomes for security priorities across the organization through not only good design, but also technology systems. This role requires bold, solution-driven cross-functional communication, user advocacy, and interpersonal relationship building. This role is critical in ensuring the Apple population can act on security goals. ...