Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.Key job responsibilitiesThese activities include the following:* Lifting and moving material up to 40 pounds each* Working in cramped and/or elevated locations* Bending, lifting, stretching, and reaching* Standing and walking for up to 8+ hours a day* Ascending and descending ladders, stairs, and gangways safely and without limitation* Work in an industrial environment* Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution* Show a strong aptitude for troubleshooting and problem solving* Solve problems at their root and step back to understand the broader context* Maintain service level agreements through the implementation of proactive issue detection and reporting* Are biased to act in the absence of direction or support* Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Associate’s degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- A+ or CND (Certified Network Defender) or Network+ or Security+- 2+ year of experience working in a Data Center environment- Understanding of storage devices- Experience managing work and priorities through a ticketing systemAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This position requires the successful candidate report to a site location. Amazon has multiple WBLP trainee openings between December 2024– March 2025. Trainees will participate in our 12-month work and training program in our Northern Virginia facilities.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilities• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors• Performing on-call duties and participating in scheduled maintenance and change management activities• Contributing to documentation and process improvement initiatives based on your analysis of operational issuesA day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within the regional work area is required. You will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided.About the teamAWS is committed to providing a safe and healthy work environment. The WBLP training program has a focus on safety, as a WBLP you will be trained on data center safety, policies, procedures, and guidelines.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- High school or equivalent diploma- Are 18 years of age or older- Willingness to participate in shift rotations to support 24/7 data center operations- Knowledge of computer hardware components and operating systems- Experience managing work and priorities through a ticketing system and coordination with Manager- STEM classes or vocational course curriculum education- Experience with Microsoft Office products and applications- Meets/exceeds Amazon’s leadership principles requirements and functional/technical depths and complexity for this roleAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.The Infrastructure Operations organization is looking for Data Center Technicians to take AWS Data Center Operations to the next level. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 and on a rotating shift schedule.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed- Some regional travel may be requiredAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- High school or equivalent diploma- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- A Bachelor’s Degree, or equivalent experience in an IT related field.- Understanding of file systems and Operating systems such as Linux, Windows, MAC.- Understanding of scripting languages.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Experience managing work and priorities through a ticketing system Good understanding of Linux or similar Operating Systems Good understanding of network design, protocols and troubleshooting.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. AMER Edge Data Center Operations team is looking to hire an experienced and highly motivated individual to provide local and remote support for its Edge & PoP (Point of Presence) Data Centers in the North America region. About You:We are looking for a highly autonomous, detail-oriented individual who demonstrates a strong network and server troubleshooting skillset. You must possess excellent written & verbal communication skills, and be able to take on a leadership role within a team environment to consistently deliver results for our customers. You must have relentless drive for excellence and a passion for technology paired with a desire to be the best at your job.About the Role:As an Edge Data Center Operations (DCO) technician at Amazon you will help build and maintain a world-leading cloud computing infrastructure across multiple data centers in the North America region.Your daily duties will include, but are not limited to: - Triaging emergent data center issues using a ticketing system.- Troubleshooting & configuring network and server hardware. - Coordinating remote hands support with colocation providers. - Working with cross-functional teams – both internal and external. - Leading network & server scaling projects to expand AWS Edge data center infrastructure.- Flexibility to occasionally work outside of standard business hours, including nights and weekends, in support of a follow-the-sun on-call rotation and other time-sensitive escalations. Working with capacity teams to expand the AWS network.- Resolving data center facility issues.- Performing site audits to ensure safety and quality meets standards.- Driving the team to improve operational efficiency through process improvement initiatives.- Producing reports to management on metrics and project status.This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor’s Degree (BA or BS) in information technology or computer science or equivalent work experience.- 2+ years of Computer Hardware, including troubleshooting and repair skills.- 1+ years of Linux Operating Systems experience, Computer Networking experience, and with Storage Devices.- Experience working in a colocation data center facility.- Understanding of distributed and service-oriented architectures.- Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies.- Exceptional ability to diagnose and troubleshoot network device and link issues (Layer 1 & 2).- Excellent knowledge of server hardware and components. Familiarity with TCP/IP networksAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.Key job responsibilities* Lifting and moving material up to 40 pounds each* Working in cramped and/or elevated locations* Bending, lifting, stretching, and reaching* Standing and walking for up to 8+ hours a day* Ascending and descending ladders, stairs, and gangways safely and without limitation* Work in an industrial environment* Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution* Show a strong aptitude for troubleshooting and problem solving* Solve problems at their root and step back to understand the broader context* Maintain service level agreements through the implementation of proactive issue detection and reporting* Are biased to act in the absence of direction or support* Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Associate’s degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- A+ or CND (Certified Network Defender) or Network+ or Security+- 2+ year of experience working in a Data Center environment- Understanding of storage devices- Experience managing work and priorities through a ticketing systemAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.This Entry Level position requires candidates to be a self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results.Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Key job responsibilitiesOur technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution*Show a strong aptitude for troubleshooting and problem solving*Solve problems at their root and step back to understand the broader context*Demonstrate the ability to lift up to 40 lbs. and work in cramped and/or elevated locations*Maintain service level agreements through the implementation of proactive issue detection and reporting*Are biased to act in the absence of direction or support*Improve effectiveness through process innovationAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- 1+ years of computer hardware troubleshooting and repair experience- Current, active US Government Security Clearance of TS/SCI with Polygraph- 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets- Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment- Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction- Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices- Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,100/year in our lowest geographic market up to $123,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This role is onsite and located in Boardman, OR. Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools.- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer ExperienceA day in the lifeAmazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. LocationThis role is onsite and located in Boardman, OR.- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment.- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7- 2+ years of experience with Networking, or Computer hardware.- In-depth knowledge of Linux systems administration- Networking experience and knowledge of cabling best practices- In-depth hardware architectures knowledge and troubleshooting experience- Experience with system management tools and client/server environments- Technical writing experience- Prior project management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The SBN Data Center Operations team is looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.If you would like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.Key job responsibilitiesWe are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 40 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.- Networking experience with CCNA and/or Network+ certifications is a plus.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - Collaboration with various stakeholders to remove project obstacles - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally - Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment - Participate in the migration, basic configuration and rollout of new or upgraded hardware - Moving and lifting computer equipment up to 40 lbs - Availability to work in an environment that operates 24/7 **Any physical requirements are expectations with reasonable accommodations A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.- Technical Diploma in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA)- 2+ years in data center or critical environment- 2+ years of experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.)- Experience with cabling infrastructure best practices and methodologies- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc)- Experience with ethernet and IP networking- Experience in large scale data center network implementations and support- Experience working in virtualized enterprise networking environments- Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)- Familiarity with common networking terms and fabric-based network design- Experience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls etc.)- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Data Center Infrastructure Delivery organization is looking for an Operations Manager with a successful, progressive career history in people management and tactical operations management. The team is responsible for the installation of fiber optic cabling and server racks across the Amazon data center platform. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing group of technicians who are installing and building server rack capacity for our customers. You must be passionate about the Customer Experience, think and act globally and want to contribute to innovations in the area of Data Center Infrastructure.- Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring highest levels of performance.- Delivering capacity to existing Data Centres- Helping build and bring online new Data Centres- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve- Assisting & managing relationships with external vendors & contractors- Liaising with internal teams & management groups- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres- Creating and maintaining metrics on all aspects of our Data Centres and utilizing those metrics to drive positive changes- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Bachelor's degree or equivalent combination of education and experience- 3+ years of experience in a data center technology role and 3 + years of knowledge in TCP/IP networking, network cabling, optic types, and test equipments- 5+ years of experience in management/team lead function.- 6+ years in a data center technology role- Experience with building physical data center such as copper/fiber cabling- Experience representing your team/technical area to senior management- Organizational and planning skills- Broad understanding of infrastructure technologies installation and designAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. * This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:• Lifting and moving material up to 49 pounds each• Working in cramped and/or elevated locations• Bending, lifting, stretching, and reaching• Standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitation• Work in a noisy environment• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Show a strong aptitude for troubleshooting and problem solving• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reporting• Are biased to act in the absence of direction or support• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph- A+ or CND (Certified Network Defender) or Network+ or Security+- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.- Networking experience with CCNA and/or Network+ certifications is a plus.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,500/year in our lowest geographic market up to $139,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilities• Managing work and priorities through ticketing system and workflows to complete customer requests and projects• Collaborating with various stakeholders to remove project obstacles• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment• Participating in the migration, basic configuration and rollout of new or upgraded hardwareTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- High school or equivalent diploma- 1+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management- Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)- Knowledge of network cabling, optic types, and test equipment- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following: • Lifting and moving material up to 49 pounds each • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts, weekend, and holidays).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Show a strong aptitude for troubleshooting and problem solving • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting • Are biased to act in the absence of direction or support • Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.- Networking experience with CCNA and/or Network+ certifications is a plus.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. The Infrastructure Operations organization is looking for Data Center Technicians to take AWS Data Center Operations to the next level. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 and on a rotating shift scheduleAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional- High school or equivalent diploma- 2+ years of Computer Hardware, including troubleshooting and repair skills.- 1+ years of Linux Operating Systems experience.- 1+ years of Computer Networking experience.- 1+ years of experience with Storage Devices.- Good understanding of scripting languages.- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).- Experience managing work and priorities through a ticketing system- Good understanding of Linux or similar Operating Systems- Good understanding of network design, protocols and troubleshooting.- Experience with storage devices.- Experience in problem solving and addressing customer service related issues by working with the customer and other internal teams- A Bachelor’s Degree, or equivalent experience in an IT related field.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilities• Managing work and priorities through ticketing system and workflows to complete customer requests and projects• Collaborating with various stakeholders to remove project obstacles• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment• Participating in the migration, basic configuration and rollout of new or upgraded hardwareTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- • High school or equivalent diploma- • 1+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management- • Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)- • Knowledge of network cabling, optic types, and test equipment- • Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters- • Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls- • Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location.Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. This role is designated to night shift. Traveling within and outside of regional work area is required.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilitiesThis role is specifically dedicated to night shift.• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors• Performing on-call duties and participating in scheduled maintenance and change management activities• Contributing to documentation and process improvement initiatives based on your analysis of operational issues• Helping to train and onboard new team membersA day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 1+ years of relevant experience in data center operations, IT support, or a similar technical field- 1+ years of troubleshooting skills and ability to resolve undefined technical problems- Willingness to participate in a primary responder rotation and support 24/7 data center operations- An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)- Experience working in a Data Center environment- Understanding of network design, protocols and troubleshooting- Experience managing work and priorities through a ticketing system- Understanding of in-depth hardware knowledge (e.g., PCIe)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communication.• Installation and configuration of routers, switches and DWDM hardware.• Troubleshoot fiber optic and copper cabling, network installations and configuration.• Coordinating colocation remote hands for new capacity installations.• Coordinating colocation remote hands and eyes for any network issues.• Resolving colocation facility issues.• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.• Participating in small to mid-size projects creating or expanding colocation sites.• Building relationships with remote facilities to ensure swift response times to events.• Performing site audits to ensure safety and quality meets AWS standards.• Improving all operational processes within each site and/or cage.• Updating AWS tools.• Providing status updates to stakeholders via internal tools.• Decommissioning of cabling and network hardware in collaboration with partner teams as needed.Your day job will include (but not limited to):• Physical Requirements (all physical requirements may be done with reasonable accommodations).• This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.• This role involves up to 60% travel, including some international travel. Candidate must be able to accommodate travel requirements.Key job responsibilitiesYou are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to meet issues & problems as they arise. You maintain high standards for colocation cabling and maintenance. You seek out ways to improve yourself and the processes and systems with which you work.Most of all you will also have a passion for technology along with a desire to be the best at your job every day!About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional..- Bachelor’s Degree (BA or BS) in computer science or management or equivalent experience- 2+ years troubleshooting Linux/Unix Network installation and configuration- 2+ years triaging and repairing data center and colocation site fiber optic cabling/systems and network hardware- Excellent knowledge of server hardware.- Excellent knowledge of Linux, UNIX administration.- Copper/Fiber Optic Testing/Cabling Standards.- Understanding of DWDM and TCP/IP networks.- 4+ years working in a data center operations environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. Key job responsibilitiesThese activities include the following:* Lifting and moving material up to 40 pounds each* Working in cramped and/or elevated locations* Bending, lifting, stretching, and reaching* Standing and walking for up to 8+ hours a day* Ascending and descending ladders, stairs, and gangways safely and without limitation* Work in an industrial environment* Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution* Show a strong aptitude for troubleshooting and problem solving* Solve problems at their root and step back to understand the broader context* Maintain service level agreements through the implementation of proactive issue detection and reporting* Are biased to act in the absence of direction or support* Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Associate’s degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- A+ or CND (Certified Network Defender) or Network+ or Security+- 2+ year of experience working in a Data Center environment- Understanding of storage devices- Experience managing work and priorities through a ticketing system- An Associates degree or 2+ years of professional or military experience in an IT related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are currently expanding our decommissioning team and are looking for a proven network technician with experience in robust technical understanding of network and infrastructure. The Network & Cable Decommissioning team (NCD) are looking to hire a highly motivated, self-driven decommissioning technician who will work closely with project managers, network engineers, and operations teams to recover cabling infrastructure, and sanitize legacy abandoned cable. The NCD Tech will be responsible for executing assigned efforts and communicating status updates of those task. Key job responsibilitiesPhysical Decommissioning of network and cabling infrastructure in a Data Center environment.Manage assigned work and priorities through ticketing system and/or workflows.Provide status updates to Stakeholder via ticketing system.Effectively co-ordinate and deliver multiple tasks congruently.Exhibit quality workmanship on all work and maintain Data Center cleanliness.Effectively leverage the logical tools and systems that are provided.Follow all production, safety and quality standards, codes and industry best practices.Collaborate with various Stakeholders to remove obstacles.Read and comprehend datacenter build documentation, and site specific layout material.Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.Scope effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.All efforts need to be documented via ticketing system.About the teamThe Network and Cable Decommissioning team’s primary focus is to reclaim capacity for our customers by safely removing decommissioned legacy network equipment and old cabling infrastructure, thus enabling a life cycle approach for the physical layer of our data center network, which will help utilize our existing DC space to its fullest potential.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 2+ years’ experience coordinating work and priorities through ticketing system and workflows- 2+ years of computer hardware troubleshooting and repair experience and 1+ years of computer networking experience- High school or equivalent diploma- Meets/exceeds Amazon’s leadership principles requirements for this role Meets/exceeds Amazon’s functional/technical depth and complexity for this role Amazon is committed to a diverse and inclusive workplace.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. * This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:• Lifting and moving material up to 49 pounds each• Working in cramped and/or elevated locations• Bending, lifting, stretching, and reaching• Standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitation• Work in a noisy environment• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Show a strong aptitude for troubleshooting and problem solving• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reporting• Are biased to act in the absence of direction or support• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph- A+ or CND (Certified Network Defender) or Network+ or Security+Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,500/year in our lowest geographic market up to $139,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.