Applied Scientist II, CloudWatch AIOps
Amazon CloudWatch is the native AWS monitoring and observability service for cloud resources and applications. We are seeking a talented Senior Applied Scientist to develop next-generation scientific methods and infrastructure to support a core AWS business that delivers critical services to millions of customers operating at scale. This is a high visibility and high impact role that work on highly strategic projects in the AI/ML and Analytics space, will interact with all levels of AWS leadership.We are developing solutions that not only surface the “what” but also the “why” and “how to fix it”, without requiring operators to have extensive domain knowledge and technical expertise to efficiently troubleshoot and remediate incidents. Using decades of AWS operational excellence coupled with the advances in LLMs and Gen-AI technologies, we are transforming the very core of how customers can effortlessly interact with our offerings to build and operate their applications in the cloud.We are hiring to grow our team, and are looking for well-rounded applied scientists with backgrounds in machine learning, foundation models, and natural language processing. You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, mission driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesAs an Applied Scientist II you will be responsible for* Research and development of algorithms that improve training of foundation models across pre-training, multitask learning, supervised finetuning, and reinforcement learning from human feedback* Research and development of novel approaches for anomaly detection, root cause analysis, and provide intelligent insights from vast amounts of monitoring and observability data* Collaborating with scientists, engineers, and Product Managers across CloudWatch team as well as directly with customers* Lead key science initiatives in strategic investment areas of AI/ML/LLM Ops and Observability* Be an industry thought leader representing Amazon at top-tier scientific conferences* Engaging in the hiring process and developing, growing, and mentoring junior scientistsA day in the lifeWorking closely with and across agile teams, you will be able to see and feel the impact of your work on our customers. This is a high visibility and high impact role that will interact with all levels of AWS leadership. Our ideal candidate is excited about the incredible opportunity that cloud monitoring represents and is deeply passionate about delivering the highest quality services leveraging AI/ML/LLMs. You’re naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.About the teamAmazon CloudWatch Logs is a core monitoring service used by millions of AWS customers. We move fast and have delivered remarkable products and features over the last few years to streamline how AWS customers troubleshoot their critical applications.Our mission is to be the most cost effective, integrated, fast, and secure logs management and analytics platform for AWS customers.We are a diverse group of product and engineering professionals that are passionate about delivering logging features that delight customers operating at any scale.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...