Sr. UX Program Manager, Buy with Prime

We are seeking a self-motivated and talented Senior UX Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our Buy with Prime UX design team. You will work collaboratively with designers, developers, researchers, and product managers, leading projects throughout the planning, design, and development lifecycle to implement simple, scalable approaches that force-multiply design efforts.This role requires deep functional expertise, excellent leadership skills, and the ability to hit the ground running. Reporting to the Manager of Design Operations, you will own key programs and continuous-improvement efforts such as prioritization, intake, tracking and reporting mechanisms, tooling, and other aspects of Design Operations. You will invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies.You are flexible and comfortable with ambiguity, adapting your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilitiesSupport the Design Operations practice, including intake, prioritization, capacity planning, tooling, and process optimization.Define and manage strategic initiatives to improve design team efficiency and impact.Measure the impact of programs and initiatives both qualitatively and quantitatively.Collaborate cross-functionally with designers, developers, researchers, writers, and product managers to ensure a smooth product development process.Create, maintain, and publish reports and dashboards that share project information and illustrate progress against goals.Support the management team with effective team communication, proactive problem solving, and information distribution.Establish and drive a communication strategy to keep the UX team and partner teams informed and aligned on priorities and risks.About the teamBuy with Prime UX is a centralized design and research organization with the Stores organization. Our designers, researchers, writers, and program managers operate as embedded design team members within domain areas to build subject matter expertise, while reporting and operating as a centralized team to drive consistency across products, establish cohesive North Star vision artifacts for Buy with Prime, and support career growth.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team.- Excellent written and verbal communication skills ...

UX Designer, Artificial General Intelligence (AGI) Alexa Information

Join Amazon's innovative AGI Alexa Information team and shape the future of AI experiences. As a UX Designer, you'll create cutting-edge user interfaces for our cloud-based intelligent voice assistant, Alexa, and contribute to high-profile consumer experiences.At Amazon, we're at the forefront of transformative AI, pioneering state-of-the-art AI and machine learning models to enhance customer experiences worldwide. We're entering a new era where AI promises to reshape society and business in unprecedented ways. You'll have the opportunity to collaborate with our world-class team of AI experts and unlock the next frontiers of Artificial General Intelligence (AGI).In this role, you'll design intuitive and engaging user interfaces that bridge the gap between advanced AI technology and everyday users. Your work will directly impact customers who interact with Alexa through various devices, including Kindle eReaders, Fire Tablets, Echo devices, and more. You'll be at the heart of innovation, translating complex AI capabilities into user-friendly experiences that delight and empower our customers.Key job responsibilities- You will be hands on, working alongside a talented team of like-minded UX designers, and have a strong understanding of visual systems and best practices, including layout, color palette, typography, iconography and illustrations. - You are at ease visualizing an experience in the abstract, building consensus, and then driving that vision into concise design deliverables. - You will help foster a customer-obsessed design culture by sharing best practices, evangelizing design principles and influencing product strategy - You are able to define, develop and socialize a clear vision for design innovation and big thinking while not sacrificing speed of delivery- You are a visual storyteller, advocating for design excellence and help create meaningful, emotional connection between customers and our products.- You promote collaboration and facilitate communication with stakeholders at all levels and across diverse disciplines and geographies- You can work cross-functionally to drive elegant design solutions from early concept through final implementation and iteration- You use data and customer insights to confidently share design solutions with senior leaders- You use systems-level design thinking to drive design solutions from your team that scale- You present design work to executive leadership and other senior stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Visual design expertise demonstrated through mockups and style guides- An online portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics, demonstrating visual craft, vision storytelling, and design systems thinking.- An understanding of design thinking methodologies to help teams align on user-centered outcomes- A bias for action in developing new products from inception to launch- Experience working in a collaborative team and working directly with developers for implementation of designs ...

Sr. Design Technologist, Alexa Skills Kit UX

Are you passionate about shaping the future of AI-driven experiences and empowering developers worldwide? Join the Alexa Skills Kit UX Team as a Senior Design Technologist and become a pivotal force in revolutionizing voice-first, multimodal interactions. In this role, you'll be at the forefront of innovation, leveraging cutting-edge technologies like LLMs and voice tech to create exemplary prototypes and solutions that push the boundaries of what's possible with Alexa.As a UX and technical leader, you'll blend design thinking with engineering expertise to solve ambiguous problems and tackle complex challenges. Your work will directly impact millions of customers and developers, as you craft best-in-class code examples, design tools, and automation solutions that streamline workflows and inspire creativity across the Alexa ecosystem. You'll also contribute to engineering projects, guiding software developers in implementing designs effectively, and demonstrating the business value of our innovative ideas – all with the ultimate goal of delighting our vast customer base.This unique opportunity allows you to:- Drive the future of conversational AI and multimodal experiences- Collaborate with cross-functional teams to influence product strategy- Create rapid prototypes and proof-of-concepts that shape Alexa's evolution- Mentor and lead workshops to evangelize design technology best practices- Contribute to industry-leading developer tools and experiencesIf you're a strategic thinker with a passion for solving problems at massive scale, excel at influencing senior leaders, and thrive on iterating based on customer feedback, we want you to help us make history in the world of AI and voice technology.Key job responsibilities- Build high-quality, functional prototypes that convey, prove, and advance the vision of future Alexa experiences and voice-first, multimodal interactions- Collaborate with Alexa UX design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation in the Alexa ecosystem- Advance design thinking by leveraging your platform expertise in voice technology and supporting your team- Continuously evaluate and document new standards or patterns that emerge from your work with Alexa capabilities- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist on the Alexa Skills Kit UX team, no two days are the same. You might start by reviewing a technical prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with LLMs or other AI technologies. After discussing technical feasibility with engineers, you shift to polishing visuals and interactions for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of voice-first, multimodal experiences. It's an innovative environment where your technical skills and maker mindset are crucial to delivering transformative experiences for millions of users and developers.About the teamOur Alexa UX team is a dynamic and diverse group of professionals ranging from early career to principal level, all united in our mission to make Alexa the most trusted and instantly available AI assistant. We are a multidisciplinary team of leaders with backgrounds spanning design, architecture, engineering, writing, journalism, printing, gaming, and technology.Our tight-knit group of design professionals collaborates across multiple Alexa-enabled devices and platforms, constantly pushing the boundaries of voice and multimodal interactions. We thrive on turning ambitious concepts into functional prototypes, whether it's integrating cutting-edge LLM capabilities or innovating novel conversation models.Working closely with engineering, we iterate on our designs based on user feedback and testing, always striving to make life more convenient and fulfilling for our customers. Our team's diverse expertise allows us to approach challenges from multiple angles, fostering creativity and innovation in every aspect of the Alexa experience.By staying at the forefront of emerging technologies, we continuously explore new ways to enhance Alexa's capabilities and create seamless, intuitive interactions. Our collaborative environment encourages cross-pollination of ideas, allowing us to leverage our varied backgrounds to solve complex problems and deliver transformative experiences for millions of Alexa users.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners- Experience in one or more of the following: Native mobile development (Android/iOS), Python, Objective-C, Swift, C#, HTML5/CSS3/JavaScript, web and server programming and Responsive/Adaptive design, Java, SQL- Experience designing rich user interfaces using modern web frameworks (such as React, Angular, and Vue) ...

Senior Manager, UX Design

We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences within the Amazon's Buy with Prime design team. Buy with Prime allows millions of U.S.-based Prime members to shop directly from brands' online stores while getting Prime shopping benefits with the convenient and trusted experience they expect from Amazon. In collaboration with our partner platforms and brands, we want to ensure that the Prime experience seamlessly enhances carefully curated shopping journeys, while aligning with their values. You will work with our internal teams and our external partners at e-commerce service providers or marquee brands to integrate Prime experiences into their consumer offerings.To be successful in this role, you must be an empathetic leader who prioritizes the success of their team, has a proven track record in coaching and mentoring highly motivated designers, excels at creative problem solving, working through ambiguity, and setting up structure to meet long-term business goals. You will not only help scale the team, but work with leaders at well-established e-commerce partners to achieve harmony between their shopping experiences and our solutions. Strategic management and influencing teams is critical to be successful in the role.Our team consists of highly specialized UX Designers, Visual Designers, Researchers, and Program Managers, collaborating with internal and external teams to deliver innovative customer-facing experiences to Prime members. As a Senior UX Design Manager, you will lead a team of individual contributors, often working across disciplines, to support a suite of products within the Buy with Prime program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will drive clarity in complexity, reduce bureaucracy, and remove blockers to move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and drive better customer experiences across our product and engineering teams. You will insist on operational efficiency, create mechanisms to measure and drive influence and impact, and build strong, diverse teams with complementary skills.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* You are a role model, mentor, and motivator* You are invested in growing people, developing talent, and creating an inclusive and inspiring environment* You bring deep expertise in multiple facets of UX design: interaction models, prototyping, visual and motion design, IA and design systems. * Drive consensus on design decisions through application of usability heuristics and data* You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment* You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives* You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)* Build and communicate empathy for the end user, aligning cross-functional peers on similar goals* You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwiseAbout the teamThe Buy with Prime UX team’s mission is to craft experiences, enabling every entrepreneur in the world to reach every customer in the world through every channel they can imagine. We work backwards from customer needs and apply insights-driven decision making to articulate a north star vision, clarify product strategy, and define a near-term MLP that is intuitive, accessible, and scalable. We ruthlessly prioritize effort based on business needs and customer impact, establishing durable mechanisms to increase designer efficiency and raise our quality bar. Finally, and perhaps most importantly, we invest in the well-being and professional development of our people and maintain a transparent, empathetic, and collaborative culture.BASIC QUALIFICATIONS- 10+ years of design experience- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience- Experience leading design teams of 5 to 10 or more direct reports- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals) ...

Senior Human Experience Researcher, People Experience and Technology Central Science

Our team is looking for a Senior Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 5+ years proven success leading user research projects with demonstrated impact.- Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).- 5+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).- 5+ years of experience with research methods including: field research, co-creation, participatory research, usability, focus groups, survey design, and data analysis including statistical measures.- BS in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline. ...

Interface Visual Designer

Imagine what you could do here. Contribute your expertise to redefining the software that drives businesses around the world with Claris, an Apple company. The Claris Product Design Team is seeking a Visual Designer with experience designing for complex, data heavy, enterprise solutions. Join us to design software for developers across web and native applications. Our work empowers customers to build solutions using the next generation of low code tools. We are taking on complex problems aimed at providing elegant solutions that surprise and delight our users. ...

UX Researcher, AWS Customer Experience (CX), AWS Research

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems Data, Analytics, and Machine Learning? Do you want to be part of a team that is working on building a new product from the ground up?The AWS Central UX Research team is looking for a User Researcher to lead the effort to build a research program to define how to evaluate, measure and report on the customer perspective to help define and establish the future of analytics and ML experiences at AWS. The User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This UX Researcher will support the roadmap and lead human-centered/user experience (UX) research for the AWS Next Generation Developer Experience (NGDE) team.This UX Researcher will provide generative (foundational) and evaluative research insights to the product teams. This position will help the team uncover and explain how end-users organize, explore, govern, and manage their systems in AWS - and why they do what they do. This User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. Key job responsibilitiesWe are looking for a creative and customer-obsessed UX Researcher to help build and establish a new unified AWS Analytics and ML experience. Your work will empower millions of people working with AI and data, such as data engineers, data scientists, and business analysts. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Define the long-term vision, strategy, and goals for UX research for the Analytics and ML experience team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* 7+ years proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * 7+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * 7+ years of experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar.· MS or Ph.D. in Human Factors, Human-Computer Interaction, Cognitive Engineering wtih relevant research experience, or similar. · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization · An unfailing passion and capacity to advocate on behalf of our users. · Experience in a highly agile/scrum environment. · Ability to work in a startup environment. · User research or other experience from a technical field, such as software development, Systems Manager or similar. · Experience delivering human factors and human-centered research to deliver conversational UIs and digital user experiences that leverage generative AI (genAI) and large language models (LLM). · Meets/exceeds Amazon’s leadership principles requirements for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal UX Designer, WW Prime UX

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. The Amazon Prime Program is present in 25+ countries and ever expanding.The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.Key job responsibilities - Help define the overall design vision for innovative signup, engagement, and retention experiences across Prime. - Mentor other designers and be a bar-raiser for quality of work. - Work across design verticals to standardize and educate others on design systems and visual languages.- Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.- Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles. - Present design work to partners and executive leadership for review, feedback, and sign-off. - Measure the success and effectiveness of UX innovations.- 10+ years of design experience- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution- Experience providing and effectively communicating strategic and tactical recommendations based on data- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision- 12+ years of design experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal UX Researcher, Futures Insights, Devices Design Group

The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers around the world every day - including Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research and analytics. We are seeking an exceptional Principal UX Researcher to join our Futures Insights research team responsible for establishing foundational insights on human needs, motivations, and trends to inform mid-to-long term strategic planning. This role will report to the Head of Futures Insights, and will partner closely with peer Product Line, Research Science, and Design System research teams. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled researchers, designers, product managers, and engineers, and like your efforts to translate into real world impact, we want you on our team. This role is based in the Device Design Group’s Seattle location.Key job responsibilities* Build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs, motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners. * Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.* Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.* Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.* Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.* Translate insights into operational criteria aligned to business goals.* Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.* Persuade decision makers at all levels of the organization to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.About the teamThe DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.BASIC QUALIFICATIONS- 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.- Ability to independently drive multiple concurrent projects in an agile environment.- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qual methods, and the proven ability to execute the right methodology to get the needed result.- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.- Strategic, business-building approach to research with a proven capacity for translating data into bottom-line impact.- Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.- MS in Anthropology, Psychology, Sociology, or a related field. ...

Senior Concept Designer , Worldwide Retail Growth & Development

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travel- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach- Proven ability to deliver a bold vision and iterate quickly on concepts- Passion for learning and innovation, balanced with business needs and customer expectations- SketchUp, InDesign and Photoshop, Enscape, Smartsheet, Bluebeam, BoxAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Concept Designer , Worldwide Retail Growth & Development

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Sr. UX Researcher, Human Factors, Devices Design Group

Amazon’s Devices & Services Design Group (DDG) is seeking a talented and passionate Sr. UX Researcher to join our growing design and research studio. The Sr. UXR will apply deep domain knowledge and experience in Human Factors and Cognitive Psychology to significantly impact our business by informing the design of our newest and most complex digital experiences. If you are passionate about developing and applying research methods to answer today's most challenging Human Factors questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of Human Factors, cognitive science, and experimental design to lead research initiatives that directly inform the design of our most advanced and complex experiences.- Help product teams and leadership determine the right research questions to ask.- Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, lab studies, remote testing, biometric testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 7+ years of proven success leading customer focused research projects resulting in the delivery of world-class experiences with measurable business impact.- A BS or equivalent degree in Cognitive or Experimental Psychology, Human Factors, or equivalent.- Hands-on experience with a full range of Human Factors methods and tools, including allocation of function and biometric assessment.- Broad UX research and analysis skills, (e.g., designing, conducting, and analyzing data generated though a range of research methods.)- Advanced knowledge of statistical methods. - A portfolio demonstrating past work experience and deliverables (e.g., study plans, reports). ...

Computational Designers: Industrial Design Group

Apple’s Industrial Design Group is looking for Computational Designers to be a key part of our iterative design process. Description ...

UX Designer, AWS Game Tech

At AWS Game Tech, our vision is to lead the future of immersive experiences by providing the tools and technology for anyone to create, scale, and deliver rich, interactive content across industries.We are looking for a UX Designer to create immersive, user-centered experiences for both gaming customers. In this role, you will design intuitive, scalable services that empower developers and studios to build engaging, cloud-connected experiences. You’ll work closely with cross-functional teams to deliver solutions that simplify complex workflows, enabling content creators to focus on bringing joy to their players. Join us to help shape the future of game development through customer-focused design and innovative problem-solving at scale.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Design user experiences from research and strategy to prototyping and testing, applying user-centered design principles.- Conduct in-depth user research (e.g., interviews, usability testing, analytics) to identify needs and pain points.- Develop user journeys, information architecture, wireframes, and high-fidelity prototypes.- Collaborate with cross-functional teams (product managers, developers, stakeholders) to ensure designs align with business goals and technical feasibility.- Present pragmatic, creative solutions to stakeholders and advocate for user needs across the organization.- Apply the latest UX trends and best practices to solve design challenges and continuously improve products through user feedback and performance analysis.- Communicate design rationale clearly to technical and non-technical audiences.- Manage multiple projects with strong organizational and multitasking skills.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience working in a collaborative team and working directly with developers for implementation of designs- A strong interest in gaming and has experience working in the gaming industry (or related field).- Creative thinking to navigate design challenges unique to gaming and the creation of engaging, user-centric experiences.- The ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

UX Designer, Supply Chain Optimization Technologies (SCOT)

Are you inspired by simplifying complex problems and workflows for your customers? Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications servicing our vendor community. We are raising the bar on vendor experience and need a talented, passionate UX Designer to create innovative new solutions, along with optimizations for existing vendor processes and workflows, helping to shape what’s next for our global supply chain ecosystem.A UX Designer in this organization determines where to simplify or extend solutions for the best outcome. They will drive the use of best practices and learn to influence and force multiply across all of Amazon supply chain and retail organizations. This role needs to be capable of operating autonomously in partnering with product stakeholders from supply chain-focused teams across global marketplaces to research, define requirements and design solutions for difficult problems across the end-to-end vendor supply chain experience. To be successful in this role you must be a critical, inventive thinker with proven expertise solving difficult design problems, have strong attention to detail, excitement for understanding and using data, and an ability to communicate your recommended solutions effectively. Key job responsibilities- Analyze customer problems through data and research to inform and design solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements, and successfully partner with cross-functional UX peers to build seamless experiences that work backwards from users.- Independently deliver UX solutions. Work through ambiguity, adapting your approach to meet the needs of multiple stakeholders, with consideration for technical feasibility.- Quickly and iteratively create journey maps, flows, prototypes, and mockups as needed to effectively conceptualize and communicate the right detail for the audience.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval; write effectively to communicate design rationales and benefits to Amazon customers.- Develop and maintain detailed user-interface and interaction specifications.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of the experiences you’re designing.- Demonstrate leadership in design thinking, including critiquing, providing design feedback, and conducting retros & research that can influence engineering team decisions to enable optimal solutions for our users.About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build vendor experiences that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience in design, prototyping and research tools including Figma and UserTesting ...

Senior UX Designer, Global Talent Management & Comp - GTMC

The Global Talent Management and Compensation organization is looking for a Senior UX Designer to join our team. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a Senior UX Designer to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite and leading the execution of that vision. You're an experienced UX Designer who continues to learn new techniques and follows trends in the industry. You will be responsible for the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT).To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for the design of end-to-end product experiences and features.- Contribute to the vision for the organization and influence the product strategic roadmap.- Lead design through all phases of the product development lifecycle from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior designers and leadership capability.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Senior UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. While you will independently own multiple products/features at the same time and collaborate with other UX designers in the same team, connecting individual features to a holistic experience. UX Researchers and UX Writers will support you. You will share design work regularly with design team peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Figma and Sketch- Experience with UX design of complex workflows- Experience in delivering design solutions for projects of large scope and complexity- A bachelor's degree in interaction design, human-computer interaction (HCI), or related degreeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Concept Designer , Amazon Fresh Stores

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- • Bachelor’s degree in architecture, interior or industrial design- • 8+ years of commercial interior design or architecture work experience- • Experience working across all design phase from Concept Development through Construction Administration- • Revit Skills Required- • Experience with building and health codes, sustainability, 3D visualization- • Ability to communicate design vision in visual, written, and verbal formats- • Ability to work effectively in an extremely fast paced, ambiguous environment- • Proven track record of owning project from start to finish; self-starter and self-directed- • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Senior UX Researcher, Amazon Ads

At Amazon, we put our customers first in everything we do. This includes the advertising solutions we create to connect brands, businesses, and agencies with their customers globally and at scale. The Ads Supply and Creative Experiences team is seeking a teammate with exceptional behavioral research skills and creativity to work collaboratively with UX design, data science, engineering, and product management through all aspects of the product development life-cycle. In this role, you will have significant impact on our customers’ experience of advertising by helping our team use data-driven insights to inspire changes across multiple Amazon products.Prior experience with advertising technology is not a prerequisite for this role, but obsessing over the customer certainly is one. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to enable brands to connect with their customers in delightful ways. If you’re interested in building truly unique and innovative solutions, with a relentless focus on customers, then you’ve come to the right place.BASIC QUALIFICATIONS- 5+ years of hands-on experience conducting UX research in an applied setting.- BA/BS in psychology, sociology, anthropology, human computer interaction or related discipline.- Working knowledge of behavioral statistics and the principles of experimental design.- A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data. ...

UX Designer, Alexa Enterprise

We're seeking an innovative UX Designer to help us expand Alexa to hotels, businesses, and beyond. In this role, you'll work with a blend of visual and voice interfaces to make travel and work easier and more enjoyable—transforming technology used by guests and staff into intuitive, personal experiences.Key job responsibilitiesIn this role, you'll lead the end-to-end design process for complex features and products—starting with early-stage design concepts that help stakeholders and leaders deeply understand the customer experience and ending with actively collaboration with engineers as they implement your specifications.You'll routinely partner with design teams across Alexa to both adopt and extend existing design systems. As you develop new patterns and uncover best practices, you'll contribute to Alexa Enterprise Figma libraries and share what you've learned with the team. You will also be responsible for incorporating insights from relevant Alexa research, conducting hallway testing, and running user research with Dscout to inform and validate your decisions.Along the way, you'll partner with peer designers, product and tech owners, marketing, solutions architects, and business development to be sure the customer remains at the center of our decision-making. This role will provide opportunities to expand your skills, practice growing your influence, and delivering best-in-class experiences for both businesses and end customers.A day in the lifeIn this role, you'll support a product that is still in its early stages. You'll design net-new concepts that no one has ever seen, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience you're designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you'll operate with a high degree of ownership and autonomy throughout your day.About the teamThe Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging and healthcare. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers.We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.’ Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, or similar ...

Sr. UX Designer, Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastestonline pharmacy.Pharmacy Services is the backbone of Amazon Pharmacy, focused on designing and building the internal systems that allow us to meet our customers’ needs. We are seeking a creative and customer-obsessed Senior UX Designer to define and shape the future of the technology that drives the speed, scale and safety of Amazon Pharmacy. You will be a key voice in designing the future of Amazon Pharmacy and bringing it to life. In your day to day, you will partner with product, operations, and engineering stakeholders to tackle the challenging design problems that come with an ever-evolving, complex ecosystem. In this role, you will have access to Amazon Pharmacy leadership who are invested in providing great experiences for our customers. Key job responsibilitiesThis role may be a fit for you if:- Conceptualize and design customer-centric experiences at the intersection of healthcare, design, business, and technology- Drive customer empathy through research initiatives and close collaboration with our clinical customers- Use diverse inputs — customer feedback, metrics, research findings — to identify and define new concepts and solutions to customer problems- Develop and maintain detailed design specs for the end-to-end experience- Communicate and specify design concepts, solutions, and needs to senior executives- Contribute to UX design best practices while continually advocating for design thinking, and craft throughout the Pharmacy organizationAbout the teamAt Amazon Pharmacy, we are using design, service, and technology to change the way people think about medicine. Design is a vital part of our company’s DNA — Amazon Pharmacy grew out of PillPack, which has been recognized by Time, Fast Company, and the Cooper Hewitt Museum of Design for our customer experience. You’ll have the opportunity to make a big impact on our customers’ lives while designing the future of pharmacy and contributing to our mission of building the earth’s most customer-centric pharmacy.- 7+ years of experience as a user experience designer, interaction designer, product design, or similar UX-related role- You have a strong portfolio of innovative design work that demonstrates industry-leading design and business success and depth of work in UX, visual design, and service design (wireframes, journey maps, personas). A portfolio is required to apply for this role.- You have experience designing services and delivering UX solutions for projects of large scope and complexity- You’re fluent in best practices for information architecture, interaction design, and user-centered design processes. You also possess a strong knowledge of user experience principles and techniques.- You have experience working in a collaborative team and working directly with developers for implementation of designs- You have strong practical knowledge of user-centered design methodologies, usability principles, and web-based information architecture and design- Bachelor’s degree of equivalent experience- Experience in consumer healthcare experiences or other complex and highly regulated industries (i.e. Finance)- Working knowledge of the design process, including experience with design specs- Familiarity with Adobe Creative Suite, Sketch, Figma and various project management tools- Openness to learning new skills including new software, products, and ways of working- Positive energy and leadership capabilities, as well as a willingness to work outside of a typical content role to deliver holistic solutions to customer problems- Excellent verbal and written communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.