Principal Human Experience Researcher, People Experience and Technology Central Science

Our team is looking for a Principal Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 10+ years experience in user research, psychology, and/or ethnography with deep understanding of user research methods and best practices.- 10+ years of experience in the product development process (e.g. mixed-methods research, translation of research into insights, prototyping).- Ability to effectively communicate and include people of diverse cultures, first languages, abilities and socioeconomic background.- Strong observational and analytical skills, an impressive ability to collaborate, and a relentless determination to do what is right through the lens of Diversity, Equity, and Inclusion.- Expert facilitator that is able to navigate sensitive topics/difficult issues in a complex and diverse environment.- A strong portfolio demonstrating past work experience and deliverables.- A range of applied research experience with qualitative and quantitative methods. ...

Product Designer, Amazon Music Design

As a UX Designer on Amazon Music, you will support and work alongside other product designers across the full spectrum of the product design process from discovery and research to concept development, wireframes, and high-fidelity designs spanning multiple platforms and modalities. In collaboration with business leaders, engineers, product managers, and other UX and visual designers, you will focus on improving how customers interact with our voice-forward multimodal experiences. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus.Key job responsibilities• Design beautiful, useful, and desirable user interfaces and experiences in a team environment• Leverage templates to create process flows, conceptual diagrams, wireframes, storyboards, and other written and visual artifacts to effectively communicate high-level design strategies.• Quickly iterate on user flows, wireframes, high fidelity mockups, prototypes, and design specifications with Design, Product, and Engineering teams, as well as business stakeholders and executive leadership.• Incorporate customer feedback, technical constraints, and usability findings into design.• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.• Leverage templates to create and refine sample dialog interactions and language model training data• Work with cross-functional teams to assess and optimize new and existing features, and processes • Present design work with partners for review and feedback• Be resourceful and creative to overcome obstacles and turn challenges into opportunities.A day in the lifeIn this role, a UX Designer will work closely with design, product, research, engineering, and other teams across Amazon Music and Amazon to iterate on new and existing experiences that delight customers.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. - 5+ years of design experience- 3+ years of experience delivering design solutions as a UX designer, Voice designer, and/or Interaction designer.- Have an available online portfolio- Experience with Figma and other prototyping tools.- 2+ years of mass-market consumer web / mobile products experience- Experience working in a collaborative team and working directly with developers for implementation of designsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Data Center Project Architect, DC Design Engineering

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 7+ years of design experience in commercial / industrial / other complex technical projects. · 2+ years of Data Center or Mission Critical facility design experience. · 4+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

UX Researcher, Next Generation Developer Experience, AWS Research

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems related to Generative AI use among developers? The AWS Central UX Research team is looking for a User Researcher to support the effort to define how to evaluate, measure and report on the customer perspective to help define and establish the future of developer centric Generative AI experiences at AWS. The User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Next Generation Developer Experience (NGDE) products and consoles.This UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Next Generation Developer Experience (NGDE) product teams. This position will help uncover and explain how customers and end-users organize, explore, govern, and manage their workloads in AWS, and how they can use GenerativeAI to enhance their experiences. This User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. Key job responsibilitiesWe are looking for a creative and customer-obsessed UX Researcher to help build and establish new Generative AI experiences at AWS. Your work will empower millions of developers working with AWS tooling. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Help define the long-term vision, strategy, and goals for UX research for the NGDE team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Generative AI experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.* Proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * Experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * Experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar.· MS or Ph.D. in Human Factors, Human-Computer Interaction, Cognitive Engineering wtih relevant research experience, or similar. · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization · An unfailing passion and capacity to advocate on behalf of our users. · Experience in a highly agile/scrum environment. · Ability to work in a startup environment. · User research or other experience from a technical field, such as software development, Systems Manager or similar. · Experience delivering human factors and human-centered research to deliver conversational UIs and digital user experiences that leverage generative AI (genAI) and large language models (LLM). · Meets/exceeds Amazon’s leadership principles requirements for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Designer, Journal

Apple’s Applications group is seeking a senior product designer able to bring simple and beautiful experiences to life. As a seasoned designer with a blend of visual and interaction design skills, you will work on expanding a new and already beloved first-party application on our platform. You are a brilliant and proactive problem solver and an excellent communicator with a passion for great design and the ability to achieve it. You will collaborate with a multi-disciplinary team of partners to craft features that further delight and improve people’s lives. ...

Sr. UX Designer, Futures Design

The priority for this Sr. UX Designer role is to define future experiences that will have the greatest impact on customers' lives. We are looking for a charismatic UX design leader who has deep expertise in design thinking and experience planning/leading engaging design workshops, sprints and collaborative ideation sessions. This UX designer will need to thrive in ambiguity, working directly with senior leaders to identify large, undefined opportunity areas to improve our customer experience on existing and future devices.Drawing from customer insights, industry trends and business requirements, you will be responsible for leading cross-functional teams to uncover insights and ideate on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders. They must be comfortable making high-judgment calls throughout the design process, including deciding when to escalate risks or pivot from the plan.In addition to leading design workshops and sprints, the UX designer will also be responsible for planning and managing large-scale design efforts in both in-person and remote/hybrid settings. This includes defining the project scope, objectives, schedules, resources and stakeholder communication plans.The ideal candidate is not just a facilitator, but a true "showperson" who can bring energy and enthusiasm to the team every day. They will create a safe, fun, creative space where all team members feel empowered to contribute. Strong collaboration skills are critical, as this UX designer will need to work cross-functionally with product, engineering, and other disciplines.If you have a track record of leading ambitious, customer-centric design initiatives, a knack for creative problem-solving, and the ability to inspire teams, we want to hear from you.Key job responsibilities• Identify key opportunity areas to improve customer experiences based on research, trends and business requirements • Work directly with senior leaders to identify large, undefined opportunity areas to improve the customer experience across existing and future products/devices• Lead and facilitate cross-functional teams through problem definition, ideation, validation and execution of innovative design solutions • Plan and facilitate design workshops, sprints and ideation sessions • Develop and maintain a deep understanding of industry trends, customer needs and competitive landscape to inform design strategy • Work across design, research, and Amazon to create strong relationships with senior leadership and stakeholders• Utilize strong storytelling and presentation skills to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders• Seek opportunities to make improvements to team efficiency and processAbout the teamFutures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining transformational customer experiences. We envision foreseen futures through powerful story-telling to understand customer challenges and possibilities.- 6+ years of design experience- Have an available online portfolio- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience leading and facilitating cross-function design workshops, sprints and ideation session, ensuring active participation and diverse perspectives across remote, hybrid and in-person formats- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar- Passion for learning and innovation, balanced with business needs and customer expectationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Robotics - Technical Artist Co-op - January to June 2025, Virtual Systems

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day. This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities. In this role you will work closely with simulation engineers building virtual robotic worlds. You will bring these worlds to life while applying technologies such as Unity and Blender. You will be responsible for creating levels and art assets (2D and 3D) for a real-time graphics application. If this sounds exciting to you, please read on and apply! Current projects underway in hardware and software include autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.Responsibilities of the Technical Artist co-op may include:- Liaising between heads of programming and design teams- Researching and developing technical tools for a project- Setting up workflows of art production- Supporting artists and engineers in the 3D art pipeline- Assisting in asset performance and validation- Solving complex technical issues during development- Deciding on what software and tools are required for Digital Twin production- Developing and maintaining resources and pipelines along with programmers- Maintaining technical documentationBASIC QUALIFICATIONS- Enrolled in a degree program in Computer Science, Visual Effects, Graphic Art, Animation, or related field with at least one semester of school left after completion of co-op.- Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025- Substance Designer or substance painter- Experience with Maya, Houdini or Blender- Experience with Real-Time Photoreal shaders in any Game Engine- Good Understanding of PBR and MDL (Material Definition Language) ...

Sr. UX Designer, Delivery Experience

Are you interested in helping Amazon redefine the meaning of "convenience" in delivery? We are seeking a Senior UX Designer to help us build products and services that enable millions of customers worldwide to get their stuff when, how, and where they want it. You create elegant and simple customer experiences by leveraging systems thinking. You believe in deep collaboration are known for driving cross-organizational alignment. Your human-centered design process includes customer insights, data, UX methodologies, visual design, and accessibility. You will work with product managers, engineers, and executive leaders to develop innovative retail-customer experiences. Your design artifacts drive product decisions and roadmaps. Key job responsibilities• Work design solutions from early concept through final implementation and iteration.• Define, develop, and socialize the vision for innovative new solutions, solving some of our toughest delivery challenges through design-driven approaches.• Lead cross-org conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking.• Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to plan/prioritize work, resolve issues, and remove roadblocks.• Use data and customer insights to confidently defend design solutions with senior leaders.• Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details.• Use systems-level design thinking to drive design solutions.• Advocate for your design solutions by leveraging diverse inputs that influenced the design decisions including customer and business goals, usage data, and research findings.• Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.A day in the lifeThe role involves close partnership with senior product managers, tech leaders, and partner teams drive customer-focused innovation impacting millions of customers around the world. You collaborate with designers and researchers to generate innovative ideas and simplify experiences across Amazon. You are responsible for relentlessly advocating for best-in-class CX. You use design expertise (user interface design, branding, interaction models, prototypes, etc.) to create data-informed design solutions. You generate and synthesize diverse types of data to improve products and features. About the teamThe DEX Design team is a multi-disciplinary group with skill sets spanning UX Design, UX Writing, Visual Design, Research, and Marketing. In order to deliver smiles we focus our innovation on:• Customer delivery experiences: We are the face of Amazon's ever-evolving transportation capabilities across programs at Amazon.• Increasing purchase confidence: We create products and features that empower customers' purchasing decisions based on reliable delivery information and controls.• Worldwide scale: We create innovations for customers and logistics operators to ensure that every delivery we make is successful and delightful.BASIC QUALIFICATIONS- 7+ years of UX designer or interaction designer experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity- Experience working with stakeholders to plan and execute programs that are strategic in nature- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps ...

Senior UX Designer, Business Data Technologies

Senior UX Designer, Business Data Technologies We are seeking a Senior User Experience to lead experience charters of highly strategic products for data analytics tools at Amazon used by hundreds of users world-wide. This position is a Senior UX Designer role and you will own setting the design direction for new and existing products and services spanning multiple user segments (from data producers to data consumers) and at a global scale. You will contribute to accelerate Amazon’s data-driven business, and enable the next generation of analytics and machine learning technologies at scale. You will work collaboratively with other designers, product managers, developers, domain experts, users, executives, and more to lead the design of new product experiences from concept to development and market roll out. You will lean on your strengths as a communicator, problem framer, visionary, coach, and adaptability across design mediums and domains (digital, physical, service, international users) to raise the bar holistically for your program’s users. Because the scope of this position extends across all creative work, the ability to balance high-level, holistic reason with detail-oriented design is imperative. The ideal candidate will be able to visualize an experience in the abstract, articulate complex use-cases and then be able to drive the vision into design deliverables and artifacts. You think first from the customer’s perspective, use research and data to influence your decisions, set relentlessly high standards for yourself and deliver bar raising shopping experiences. Our design team is an ever-growing, multidisciplinary group at Amazon responsible for the data platform.- 8+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity- Experience defining and maintaining design patterns and UX standards- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Knowledge of usability principles and techniques- Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Resource Management Lead, Apple Services

Apple is looking for an experienced Resource Management Lead to join our Product, Design & Marketing Operations team. We are a large global creative group within Apple Services - with hubs in Silicon Valley, Culver City, New York, London, and Singapore, and smaller studios located across the globe. You will play a pivotal role in developing and managing resource allocation strategies to align with business objectives, and will be responsible for overseeing and managing all aspects of headcount planning, tracking, and reporting within the organization. You’ll partner closely with other Operations team members, Finance, People, Creative, and Production teams to ensure staffing aligns with strategic goals and targets. ...

Sr. Innovation and Design Engineer, Worldwide Design and Engineering

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team is responsible to design fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS - Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 2+ years Amazon experience. - 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related - Experience must involve ownership/management of engineering design projects. - Proficiency using business/technical software like MS Excel, MS Project, and CAD software. - Ability to travel 20% globally. ...

Principal UX Researcher, Futures Insights, Devices Design Group

The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers around the world every day - including Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research and analytics. We are seeking an exceptional Principal UX Researcher to join our Futures Insights research team responsible for establishing foundational insights on human needs, motivations, and trends to inform mid-to-long term strategic planning. This role will report to the Head of Futures Insights, and will partner closely with peer Product Line, Research Science, and Design System research teams. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled researchers, designers, product managers, and engineers, and like your efforts to translate into real world impact, we want you on our team. This role is based in the Device Design Group’s Seattle location.Key job responsibilities* Build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs, motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners. * Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.* Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.* Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.* Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.* Translate insights into operational criteria aligned to business goals.* Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.* Persuade decision makers at all levels of the organization to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.About the teamThe DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.BASIC QUALIFICATIONS- 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.- Ability to independently drive multiple concurrent projects in an agile environment.- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qual methods, and the proven ability to execute the right methodology to get the needed result.- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.- Strategic, business-building approach to research with a proven capacity for translating data into bottom-line impact.- Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.- MS in Anthropology, Psychology, Sociology, or a related field. ...

Sr. Data Center Project Architect, DC Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Herndon, Virginia. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a Senior DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a Senior DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· NCARB recognized architecture license. · 10+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 5+ years leading sub-consultants and project teams. ...

Senior UX Designer, Alexa Identity & Personalization

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of innovative products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Identity and Personalization Experiences as well as other exciting Alexa projects. The Alexa Personalization designer will support the Alexa Customer Journeys team to create features and frameworks that help customers experience personalized assistance and access content they love.This Senior UX Designer will work on brand new Alexa features and will re-design existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.- 8+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Experience with Figma, Sketch, or their functional equivalentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Design Technologist, Device Design Group

As part of Amazon's Devices and Services Design Group (DDG), the Futures Design team is responsible for exploring and defining big, ambitious opportunities that could shape the future of consumer products and services. We operate with runway to invent and design category-defining experiences.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our small, agile Futures Design team. Leveraging your deep technical expertise and experience in world-class consumer software, you'll help unlock challenging scenarios and enhance our ability to deliver design at scale - across a range of innovative, multimodal devices. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work quickly, choosing the right technology for each task, to bring design ideas (interactions, visuals, sound, motion) to life. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our engineering partners.Equipped with a maker's mindset, you'll be asked to creatively overcome platform limitations, tinker with ideas, and think outside the box in code. You will be collaborating closely with designers, product managers, and other experts, you'll deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilities- Build high-quality, functional prototypes that convey, prove, and advance the vision of future products- Collaborate with design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation- Advance design thinking by leveraging your platform expertise and supporting your team- Continuously evaluate and document new standards or patterns that emerge from your work- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with machine learning. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It's a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.About the teamOur tight-knit team of design technologists brings a diverse range of expertise to the table. We work collaboratively across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Alexa-powered devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work closely with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Experience collaborating with UX, Product, and technical partners- Experience developing visually polished, engaging, and highly fluid UX prototypes- Have coding samples in front end programming languages ...

Principal, Data Center Engineering and Availability , DCE Availability

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center availability focusing on the actions that are most impactful. You will have the responsibility to think globally about all initiatives.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Engineers in AWS work to design resilient, cost effective DC facilities. We are responsible for achieving a world class uptime (availability) for our customers and drive to develop a fleet of buildings emphasizing security, safety, and efficiency, while finding new ways to meet AWS’s growing demand. We justify and communicate the technical decisions we make directly to AWS leadership and work hard to drive continuous advancements in our designs and operating parameters. As an Availability Engineer at AWS you will have oversight and responsibility for the successful improvement to operational availability through impactful change in the design, construction, operations and associated procedures. While balancing cost, security, safety, and efficiency, a focus on improvement of data center availability to meet and exceed customer expectations is the focus of the Availability Engineer.AWS Availability Engineers are responsible for consultative and peer review of the design of all design disciplines within Amazon DCs world-wide. Beyond design focus, the Availability Engineering team works directly with operations, security teams, field engineering, construction management, and operations to implement processes and procedures, that are functional, practical and innovative with a primary focus on improvement of system availability.The team is seeking a Principal DC Infrastructure Engineer to lead availability efforts in the Americas Region and to become part of our global engineering leadership team. As a Principal Engineer you will be part of a highly creative and effective leadership team comprised of Architects, Mechanical Engineers, Electrical Engineers, Control Engineers, Field Engineers, and Operational leaders tasked with developing regional strategies for capacity delivery in the Americas (owned/leased) and challenging the design, construction, test, and operational status quo. You will be responsible for the delivery of projects, applying quality controls, and providing technical guidance to team members. As a subject matter expert, you will be responsible for the availability of prototypical DC facilities, localization of conceptual innovations, solve large scale implementation and capacity issues, and build a strong relationships with the regional industry.Key job responsibilitiesAuditing and peer reviewing DC Infrastructure Engineering designsDevelop strategic solutions which meet or exceed our quality requirements and fall within our budgetary and redundancy requirements.Conceives, initiates, and leads projects with widespread impact on infrastructure design, innovation, and implementation.Sets the standard for customer serving coordination and repeatable processes as they relate to engineering, test, construction, commissioning, operations, and best practices. Drives process improvements across the organizations to drive increase in availability to meet customer expectation.Decompose complex problems into straightforward and actionable solutions.Be a leader within the group as well as within internal and external teams that support our data centers.Provide technical oversight of the Electrical and Mechanical Basis of Design (BOD), Construction Documentation, SoWs, procurement initiatives, supplier management, commissioning scripts, operation and maintenance manuals and procedures, and all relevant products and processes that drive and impact availability.Serve as a technical advisor for AWS datacenter electrical, mechanical, structural, site, civil, security, network, fire detection and suppression and all design disciplines as they relate to and drive increased availability.Work with internal teams to understand user requirements.Work with local agencies having jurisdiction and certification agencies to ensure compliance with federal, state and municipal requirements and building codes.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSCumulative 10+ years of experience with mission critical facilities including critical equipment/system design, implementation, and operational experienceCumulative 3+ years leading cross-functional teams working on facilitiesPrimary understanding of uninterruptible power supplies, diesel generators, electrical switchgear, power distribution, and automatic/static transfer switches.Secondary understanding of chillers, cooling towers, direct and indirect evaporative cooling, variable speed drives, and fan systems.Knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, NESC and OSHA. ...

Senior UX Designer, Alexa Smart Home

On the Alexa Smart Home team, you will have an enormous opportunity to impact the customer experience, design, and ship cutting edge products and experiences that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. As a Sr. UX Designer for Alexa Smart Home you would: - Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings- Translate business requirements into use cases and high-level customer experience requirements- Design the information architecture, interface, and interaction flow of new voice, web, multimodal, and mobile applications- Develop conceptual diagrams, wireframes, mockups, and prototypes for voice and visual experiences- Develop and maintain detailed user experience specifications- Present design work to the user experience team, product team, executives, and external partners for review and feedback- Work with our usability and business intelligence teams to assess and optimize new and existing features and frameworks- Partner with engineering and science teams to ensure cutting edge voice and visual technologies provide a delightful customer experience- Collaborate with other design team members on Alexa smart home experiences, frameworks, process, and best practices.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.- 7+ years of design experience- Knowledge of best practices for information architecture and design- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, VoiceFlow, or similar- Experience with UX design of complex workflows- Experience in delivering design solutions for projects of large scope and complexity- Knowledge of usability principles and techniques- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey mapsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior UX Writer, Advertiser Experience

The Amazon Ads is looking for a Senior UX Writer with exceptional skill for crafting simple, straightforward, and conversational copy that makes even the most complex concepts intuitive and easy to understand.As a Sr. UX Writer on the team, you’ll help create experiences that allow advertisers of all sizes to effectively promote their brands, products and services on Amazon and beyond. In this role, you’ll partner with product management, UX designers, researchers, and our technical teams to define powerful user experiences that help brands and agencies to understand how to leverage Amazon’s unique position in the market to their advantage. You’ll define and create standards, patterns, and mechanisms to elevate all of our written content to be crisp, clear, and transparent—whether you’re creating user interface text, tips, notifications, or insights.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.About YouYou're a precise communicator with a discerning ear for voice and tone, and you have the ability to ruthlessly eliminate the unnecessary. You’re obsessed with understanding the nuances of how our customers think, and you fiercely advocate on their behalf for the best possible solutions. You strive to ensure that customers have the right information—presented in perfect harmony with the visual and interactive design elements of the UX. You quickly gain expertise in the products and services to which you provide content, using them with the mindset of the customer. You proactively gather data to inform your decisions, and demonstrate sound judgement when faced with ambiguity. You identify opportunities and risks, escalate effectively, and ensure resolution.Key job responsibilities- Collaborate with UX designers, product teams, and researchers to craft and hone advertiser-facing language across a variety of contexts–from UI components to conversational building blocks.- Translate a long-term vision into user-centered tenets, success metrics, initiatives, user stories, and content.- Raise the bar for interface communication within the product. Drive new processes and mechanisms to establish a consistent, unified approach and drive alignment on voice and tone.- Own the microcopy for multiple products in partnership with design, development, product management, and marketing to ensure overall strategy meets both product goals and customer needs.- Anticipate customer needs based on their objectives and explore innovative solutions to customer issues.A day in the lifeA typical day would start with meeting with key stakeholders and design partners to discuss the scope and requirements of an ongoing project. After these initial meetings, your focus would shift to concentrated, heads-down work to developing the right content to support the project. This could involve research, writing, editing, ideation, and refinement to craft content that effectively meets the project's needs. Typically, you will engage in back-and-forth with stakeholders til content is just right. At times you may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that is focused on designing end-to-end experiences for advertising customers. Your peers will be UX designers, writers, and researchers who are all addressing facets of the advertiser workflow. - Have an available online portfolio- 5+ years of design experience- 8+ years of UX Writing or related experience- Experience with Figma- Experience in delivering design solutions for projects of large scope and complexity- Knowledge of usability principles and techniques- Knowledge of best practices for information architecture and design- Experience creating content and writing UX copy for complex products and servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal UX Designer, People Engagement Experience (PEX)

You are a talented and passionate designer who can make the complicated simple. You deliver innovative and intuitive data and AI experiences, and create a long-term vision and strategy that inspires and aligns the broader organization. You partner closely with cross-functional teams, including researchers, product managers, and engineers, to launch exceptional experiences for our customers. You mentor others and influence broadly.Key job responsibilities• Mentor and motivate other designers, and help to create an environment designers are proud to be part of.• Inspire others with innovative ideas and a long-term product vision.• Champion a user-centered design culture, propose new ideas and strategies, and raise the design bar for the organization.• Model behavior that exemplifies Amazon Leadership Principles.• Use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.• Identify product features and influence business strategy based on an accurate understanding of the needs and expectations of our customers.• Identify and abstract repeatable design patterns, guidelines, processes, and best practices.A day in the lifeYou will work with product and engineering stakeholders closely on a day-to-day basis and collaborate with other UX designers across the org to connect individual products and features to form a holistic experience. You will share design work regularly for design team, stakeholder, and leadership reviews.About the teamJoin the People Engagement Experience (PEX) team and help make Amazon Earth's best employer. We are a group of forward-thinking UX designers, researchers, writers and design technologists who are revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re customer-obsessed, driving impact across the company by delivering on user and business needs. We support Amazon's mission by making it easier to acquire, train, and retain employees.BASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...

Sr. Industrial Designer, Grocery Industrial Design Engineering

Industrial Design Implementation Engineering (IDIE) is seeking an experienced Sr. Architectural Designer to join the Design Engineering team. Our team works on pilot building projects for Whole Foods, Amazon Fresh Fulfillment and Distribution Centers. We also provide support for existing network grocery projects. This individual will be responsible for creating and maintaining designs for buildings under the above business lines. This includes end to end design support for buildings from concept to execution, engineering existing sites for value and efficiency, and creating and maintaining drawing standards for multiple business lines. Drawings will require a high level of detail using various CAD programs. A successful candidate will be able to collaborate with internal and external teams to generate high-quality, cost-effective solutions with ambiguous guidelines. They will also be able work on multiple projects with various timelines while influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.Key job responsibilitiesComplete schematic designs for complex projects. Partner with internal and external teams to streamline site layouts for value and efficiency. Create design solutions that can scale and execute solutions with clear communication and documentation. Maintain standards for multiple business lines, and create them for new building types. Create drawings with a high level of detail using various CAD programs as tools to communicate with internal and external teams. Driving programmatic roll-outs for key initiativesA day in the lifeIf you thrive in an ever-changing environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the development process. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamThe Industrial Design team is a small but growing part of the larger Worldwide Grocery team responsible for designing the buildings that fulfill online grocery orders. We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. The work is fast paced and exciting. Our goal is to get the highest quality food to our customers fast. BASIC QUALIFICATIONS• Professional Bachelor's or Master's degree in Engineering, Architecture or related field • 7+ years of experience in the job offered or related occupation of Design/Innovation, Research & Development, Manufacturing/Process/ Industrial Engineering, or related. • Fulfillment/Distribution Center experience • Ability to work within an ambiguous environment and manage change • Experience in technical leadership for large-scale industrial projects. • Proficiency using AutoCAD, Revit and Bluebeam required • Demonstrated ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem-solving skills • Proven track record of owning projects from start to finish – self-starter and self-directed • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach• 30% of travel expected ...