Design

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.BASIC QUALIFICATIONS- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As an UX Designer, you will be a valuable member of Project Kuiper’s Customer Devices Experiences team, and will design exceptional user experiences that delight our customers across the globe. In collaboration with business leaders, engineers, product managers, and other UX designers, you will work from defined requirements to pressure test ideas through tactical design execution. You will deliver beautiful and compelling user interface designs that will be used by customers across various market segments and industries.Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. A successful candidate will be curious, creative, highly analytical and be able to work autonomously to drive impact as part of a large growing cross-functional team (product and program managers, software and hardware engineers, business development and marketing managers and industrial designers). We are looking for a designer who is a systems-thinker and highly-skilled at establishing and/or utilizing design systems as part of the design workflow.The ideal candidate is customer-obsessed and has experience collecting user insights and feedback to validate designs. Designers who have experience conducting generative and evaluative research (interviews, observational studies, contextual inquiry, usability testing, accessibility audits, etc.), and who are adept at leading internal and external design workshops and design discovery activities are encouraged to apply. The successful candidate must be capable of synthesizing a variety of inputs into experiences and designs that customers love!Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Design customer journey flows and low, medium and high-fidelity user interface mockups/wireframes.- Participate in and lead cross-functional design review meetings for input and sign-off on design artifacts.- Contribute to design briefs, proposals, reports and executive summaries as needed to keep the product team and Kuiper leadership team informed of design opportunities and design progress.- Provide design clarification and consultation as needed to engineers when UX features are being developed.- Provide design assets (product screen flows, user guidelines/explainers, etc.) as needed to the Kuiper Marketing Team to be used on external-facing Kuiper website and other promotional materials.- Participate and provide input in product change control processes post-launch.- Experience in delivering design solutions for projects of large scope and complexity and a track record of leading design projects that have launched.BASIC QUALIFICATIONS- Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent design-related field; or commensurate experience.- 2+ years of UX design or interaction design experience- 2+ years of design experience creating mockups, wireframes and prototypes for web and mobile applications and/or workflows.- Experience using tools such as Figma for prototyping design concepts and for defining and documenting the user interface architecture (UI patterns, components and guidelines).- Experience designing and using design systems and design frameworks- Have an available online portfolio demonstrating samples of design deliverables (design systems, personas, journey maps, wireframes, and prototypes) ...

Are you a seasoned Visual/UI Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create products and services.We're on a journey to build something new! The vehicle sales team is looking for a thoughtful and passionate Visual/UI Designer who sees technology as a way to re-imagine the car buying process. We are building new research, discovery, and shopping products that can connect customers to their car of choice. Our goal is to simplify the car buying process and our group functions as a start-up within Amazon. We offer a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. Key job responsibilitiesAs a tastemaker you have a strong sensibility of grid, type, iconography, and color theoryDesign at appropriate levels of fidelity from wireframes, visual mockups, and prototypesCreate themes that set vision and can be applied to existing layoutsConstruct UI components for use by designers and developersCreate and maintain component librariesWrite effectively to communicate design patterns for designers and developersEffectively communicate design rationales and how they are expressed for specific business and customer needsGuide the broader team on how to leverage the design systemCollaborate with other design teams to set and apply high level expression and branding that span across a range of devices and experiencesUnderstand current design systems and work with partners to set deployment strategyBe a passionate and effective advocate for design with non-design audiencesPlan projects for effective delivery while maintaining high standards for designAbout the teamThis role is with a new line of business with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience partnering with technical partners for design implementation- Knowledge of typographic and brand design principles- Proven history of design and development of a product design system and an emphasis on conceptual, visual, interaction design and strategic thinking.- Expert skill level with standard design tools.- A minimum of a BA/BS degree in a Design preferably in graphic design or visual communication design. ...

Blink’s marketing team is looking for a talented, innovative art director with exceptional creative skills and a relentless desire to delight customers across a range of global initiatives. We are looking for a digital designer with proven experience across paid media and organic assets, email, display assets, and beyond.The ideal candidate has the ability to translate creative briefs and concepts into customer-centric designs that elevate the Blink brand and generate growth. You proactively identify creative opportunities to improve the customer experience, have excellent communication and presentation skills, and articulate strategic design choices.You are organized, flexible, self-motivated, and thrive in a deadline-driven atmosphere. You prioritize asks strategically and manage time effectively. You exhibit strong attention to detail, respond constructively to feedback, and want to be part of an engaged team who values collaboration and shares a goal of creative excellence.You have proven expertise across the B2C e-commerce and consumer marketing space. You are ahead of the latest design trends and are well versed in industry and creative best practices. Professional experience working with global brands is required.Key job responsibilitiesPartner with colleagues, channel owners, and external partners to create best-in-class Blink customer experiences and raise brand awareness, whether online or in physical retail settingsDevelop and execute marketing and brand creative in support of international product launches, promotions, and brand activations.Support your designs using insights including quantitative data and site metrics, segmentation, and feedbackManage own time and responsibilities with timely communication to stakeholders and peersMaintain and contribute to Blink design best practices and guidelines A day in the lifeThis role will be responsible for producing engaging, revenue-driving creative across a variety of markets, products, channels, and mediums. They will work cross-functionally to develop assets that surprise and delight customers, raise the bar for visual design at Amazon, and drive revenue growth for the business. This role will play a critical part in sharing Blink's story and continuing to expand the brand at a global level.About the teamBlink Marketing is dedicated to delivering the best experience for our customers while driving growth for the Blink business. We are committed to upholding our Leadership Principles including Learn and Be Curious, Earn Trust, Deliver Results, and of course — Customer Obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate. Blink is one of the fastest growing businesses in Devices.BASIC QUALIFICATIONS- 4+ years of design experience- Have an available online portfolio- Expertise in Figma and Adobe Creative Suite applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS ...

The Amazon Device Brand Studio (DBS) is seeking a senior 3D artist to raise the bar on CGI renders by building efficient workflows, creative standards, tools, and best practices at both an artistic and technical level within our 3D pipeline to scale the approach across content types and locales. This position is responsible for art-directing and delivering photo-realistic device renders, as well as supporting CGI systems, workflows for Al-generated imagery, and lifestyle renders that scale in volume and quality. 3D device and lifestyle renderings play a critical role in every Amazon device launch. These are typically the first device images customers see when visiting our homepage and detail pages. They inspire and empower customers to purchase devices with confidence. The senior 3D artist works closely with creative directors, program managers, and product leads across the entire devices and services organization to ensure our customers receive the best 3D product experience possible across all marketing channels.Key job responsibilities• Creation of high-fidelity 3D Amazon device renders and environments• Mastery of 3D materials, lighting and rendering• Provide inspiration and guidance to the 3D artists• Drive groundbreaking improvements to how AI is used to bring products to life• Impeccable sense of production scale for CGI workflows• Have a high degree of attention to detail when managing multiple projects, variations, and feedback from project owners• Work with producers and designers on design for concepts and execution• Adhere to Amazon and Amazon device brand attributes and style guidesAbout the teamThe Device Render Team is made up of highly talented CGI artists that understand Amazon customers and how to deliver high quality, photo-realistic device renders at scale.We respect each other and support each other through every aspect of the CGI process. We develop clear source files, documentation and processes, so every artist on the team can easily work within our project pipeline, at any time.We lean on each other for great ideas and inspiration and push each other to learn more and explore new CGI territories for AI and other cutting-edge technologies.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Structural Engineer in Data Center Engineering Solutions (DCES) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to achieve the organization’s goals. You understand key problems, and propose and analyze multiple solutions to produce the most efficient, cost effective, resilient, and scalable structural designs/remediations achievable.The Structural Engineer in DCES provides the global vision, rationale and recommendations to leadership teams for next-generation data center structural design and remediation on new and existing sites, while ensuring current structural systems meet performance and operational standards.As a Structural Engineer in DCES, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architectural, civil engineering, mechanical engineering, electrical engineering, supply chain management, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for leading the structural design, strategy, product innovation and development, and audit/remediations of existing sites. This role will communicate the technical decisions we make to Senior Engineers and will drive continuous improvements with our designs.Key job responsibilitiesAs a Structural Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise in Structural Engineering to:· Work with a team of multi-disciplinary professionals on a wide variety of conceptual design, build, and retrofit projects at existing data center.· Create, review and release data center structural improvements and designs.· Drive refinements to the Basis of Design, product development, sustainability, and template specifications for structural systems to support continuous improvement of future data center designs.· Serve as a technical advisor for projects including; review of foundation and structural systems.· Create, review and release structural design RFPs. · Manage external structural design consultants through the audit, design and implementation of a variety of projects while coordinating with internal engineering, construction and other stakeholder teams.· Lead initiatives aimed at improving quality, schedule, consistency or reducing costs to in-flight and future data center construction and improvement projects.· Work on multiple data center build and capital improvement projects simultaneously without compromising safety and availability constraints.A day in the lifeAmazon has a global presence; therefore 30% to 40% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of auditing/inspecting data centers, working on international teams and could require developing schematic and design document packages for both global future and existing sites. In this role you will need the ability and willingness to travel for site walks and field observations internationally/domestically with short notice.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· Bachelor’s Degree in Structural Engineering or equivalent experience.· 6+ years professional experience in commercial, warehouse, and/or industrial new design and remediation with working knowledge of structural engineering conventional practices. · Experience in seismic design and detailing for structural steel and reinforced concrete structures.regulations, and standards including IBC and ASCE.· Experience reading, interpreting, and creating construction structural drawings, specifications, and submittal documents.· Ability and willingness to travel internationally/domestically with short notice. ...

We are looking for an innovative Architect or Interior Designer to join the Store Design Team for Amazon physical retail who will focus on open store retrofit and remodel projects. In this role you need to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an intense curiosity and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Outstanding project management and communication skills, both written and verbal are required.Key job responsibilities• Review previous project documentation ensuring current store conditions, jurisdictional and landlord requirements are incorporated into your design solution• Ability to understand the constraints of an existing space, the scope of changes and intent required to successfully implement solutions that meet the needs of our customers• Managing external consultants’ production of comprehensive design documentation and permitting • The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgets • Providing clear and concise communication with cross-functional teams and senior leadership• Coordinating with estimating and construction teams on budget considerations and value engineering efforts• Gain landlord approvals as required per lease requirements • Translating brand and programmatic design standards into site specific solutions • Reviewing construction documents, shop drawings and landlord documentation• Providing Construction Administrative support as needed• Demonstrated ability in building and health codes, 3D visualization, and industry trends • Demonstrated ability to communicate design vision in visual, written, and verbal formats • The ability to work effectively in an extremely fast paced, ambiguous environment• Solutions focused, proactive and flexible attitude; willingness to take an “all hands-on deck” approach A day in the lifeIf you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Prior experience remodeling in an open store environment and oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help.About the teamOur retail store formats are designed from the ground up to offer a seamless shopping experience, whether customers are shopping in-store or online. Our designs are customer obsessed, focusing on customers shopping in our stores and ensures that our operations team can work safely and efficiently.BASIC QUALIFICATIONS• Bachelor’s degree (BA/BS) in architecture or interior design • 5+ years of commercial retail design or architecture experience • Grocery Experience• Ability to manage change though multiple projects in various phases of design • Experience with design development, construction documents, permitting, and construction administration • Proven track record of owning projects from start to finish • Architecture/Retail Design – throughout all phases of design • Intermediate Revit skills required• 30% travel expected ...

We’re the Devices & Services Design Group at Amazon. Our team drives design innovation, delivering Echo, Fire TV, Fire Tablets, and more. We work on the Alexa app, designing on-the-go productivity and entertainment experiences. Together, we’re meeting the future head on through our Devices Human Interface Guidelines and product strategies. We are looking for a Full Stack Senior UX Designer to drive the definition and design for Alexa's core multimodal experiences across devices, encompassing all new and existing Echo devices, Fire TV, and Alexa Auto experiences. You will additionally help drive the definition and design of tools that will help our developer partners build experiences for multimodal devices. In this role, you will collaborate with a team of world-class multi-disciplinary designers to invent and deliver UX frameworks and features that align and extend the Alexa experience across all Echo devices. You will help share the design system to external developer partners via Amazon developer portal. You will help define the end-to-end developer journey from discovery to engagement to managing content built for our Alexa, Fire, and Auto devices. You will work alongside research, product, and engineering partners across the organization to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.Key job responsibilities- Design beautiful, useful, and desirable user interfaces and experiences in a team environment- Create user-centered designs by considering market analysis, customer feedback, and usability findings- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flow of applications and experiences- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design patterns- Develop and maintain documentation of customer behaviors, motivations, and daily habits.- Work with project managers to plan projects for effective delivery while maintaining high standards for design- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customers- Create and maintain processes for scaling, updating, managing, and evangelizing a design systemA day in the lifeYou will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will champion a design system and invent and simplify a set of mechanisms and tools that empower designers and engineers building the future of multimodal experiences. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.About the teamYou will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems Data, Analytics, and Machine Learning? Do you want to be part of a team that is working on building a new product from the ground up?The AWS Central UX Research team is looking for a User Researcher to lead the effort to build a research program to define how to evaluate, measure and report on the customer perspective to help define and establish the future of analytics and ML experiences at AWS. The User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This UX Researcher will support the roadmap and lead human-centered/user experience (UX) research for the AWS Next Generation Developer Experience (NGDE) team.This UX Researcher will provide generative (foundational) and evaluative research insights to the product teams. This position will help the team uncover and explain how end-users organize, explore, govern, and manage their systems in AWS - and why they do what they do. This User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. Key job responsibilitiesWe are looking for a creative and customer-obsessed UX Researcher to help build and establish a new unified AWS Analytics and ML experience. Your work will empower millions of people working with AI and data, such as data engineers, data scientists, and business analysts. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Define the long-term vision, strategy, and goals for UX research for the Analytics and ML experience team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* 7+ years proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * 7+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * 7+ years of experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar.· MS or Ph.D. in Human Factors, Human-Computer Interaction, Cognitive Engineering wtih relevant research experience, or similar. · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization · An unfailing passion and capacity to advocate on behalf of our users. · Experience in a highly agile/scrum environment. · Ability to work in a startup environment. · User research or other experience from a technical field, such as software development, Systems Manager or similar. · Experience delivering human factors and human-centered research to deliver conversational UIs and digital user experiences that leverage generative AI (genAI) and large language models (LLM). · Meets/exceeds Amazon’s leadership principles requirements for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Advertising's Brand Innovation Lab is seeking a talented and passionate Senior Design Technologist to craft customer-obsessed digital experiences. Our team is dedicated to helping advertisers promote their brands on Amazon in innovative and creative ways.Applicants should possess a comprehensive understanding of the current and emerging trends in web technology, with a critical awareness of their implications on user-centered design. You should have strong communication skills and expertise in a wide range of technologies, including React/JavaScript/NodeJS, HTML/CSS, XML/JSON, Adobe Creative Suite, WCAG AA/accessibility standards, and GenAI/LLMs. Experience with Figma and AWS is also required.You are customer-obsessed, detail-oriented, and adept at working on highly technical teams while collaborating effectively with non-technical creative counterparts. You excel in improving team standards, writing thorough documentation, and managing multiple projects in a fast-paced environment with a high degree of autonomy. You can translate business requirements into exceptional customer experiences by prioritizing the customer perspective and maintaining relentlessly high standards.Equally passionate about design and development, you possess strong front-end development skills, a creative problem-solving mindset, and a keen eye for world-class functional design. You will contribute disruptive ideas for conceptualizing, creating, and delivering branded shopping experiences for millions of customers worldwide. Your work will span across platforms such as desktop, mobile, Fire tablet, Fire TV, Alexa, Twitch, Amazon Live, and other Amazon properties.To apply, please include your online portfolio and examples of your processes to demonstrate your suitability for this role.Key job responsibilities- Own the end-to-end development process and deliverables from a design and technical perspective and deliver high quality, bug free code.- Provide design and technical leadership; work closely with business teams in development of campaign strategy, use cases, and technical requirements- Concept first-to-market innovations that utilize Amazon’s canvas alongside creative counterparts- Prototype new features and products, tackling ambiguous challenges that affect the global team.- Optimize internal processes and tooling for broader impact, strategically aligning initiatives to maximize revenue and influence- Present work to peers, product teams and Senior leadership- Provide leadership, mentor, and coaching to your immediate and extended team on the latest industry trends, tooling, and best practices in web development and design- Expand your influence by collaborating with partner teams, increasing productivity and effectiveness within the Brand Innovation Lab.A day in the lifeAmazon Brand Innovation Lab's Design Technology team works on custom development and prototyping with advertisers, 1p teams, and agencies. We focus on the conception, prototyping, and execution of branded custom experiences across the Amazon canvas. In agencies, such roles are often called Creative Technologists.You will split your time between execution and strategy. You will contribute to the definition of new ad products, pre-sales prototypes, and custom campaign executions, all while working directly with Art Directors, Copywriters, Creative Directors, Interactive Experience Designers, Product Managers, Producers and Account teams.You will lead the research, prototyping, and development of large, first-to-market digital experiences that set new standards for design and technical excellence. This role requires a blend of tactical expertise and strategic influence to amplify your impact across global teams and projects. You will play a pivotal role in shaping how brands are perceived and interacted with on Amazon’s many surfaces at a global scale.About the teamYou will work under the guidance of Brand Innovation Lab's Global Head of Design Technology and Experience Design, collaborating closely with other creatives (including art directors, copywriters, and fellow designers), design technologists, and program managers. Additionally, you will be responsible for communicating with both internal partners (including Sales, product, and engineering teams) and external stakeholders to deliver innovative results through all stages from concept development to final execution.BASIC QUALIFICATIONS- 4+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards for the Americas (US, Canada, Central America, South America). The Workplace Guidelines and Standards team’s mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon’s high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop standards and guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs. You bring most or all of the following to the role:- Intermediate to advanced knowledge of building codes and accessibility standards.- Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.- Experience in managing and updating design standards and guidelines on a global scale.- Experience in digital asset management and metadata-driven data architecture.- Experience working in a matrixed organization.Key job responsibilities- Act as a regional Guidelines Subject Matter Expert (SME) by consulting with regional business partners during change requests and participate in the development of narrative justifications.- Develop, drive adoption of, and maintain tools and procedures to accelerate the organization’s ability to adapt to changing priorities and urgent requests.- Develop, or work with vendors to develop, standard specifications and guideline documents.- Collaborate with peers across regions to elevate regional differences to a global perspective.- Own the roadmap for new and revised guidelines and standards for your region.A day in the lifeThe AMER Sr Program Manager for Workplace Guidelines will develop, publish, and maintain Design Guidelines and Standards. You will mainly collaborate with the Global Design Team’s AMER Design Manager, business team stakeholders, and program owners. Your Global Design counterpart will develop and publish Design Intent documents. You will review those Design Intent documents before they are finalized and act on them to translate the design to visuals and narratives that can be published as Guidelines. You may need to author - or engage a consultant to author - new documents that bridge the gap between what you receive from Design and what needs to be published in the Guidelines. A day in the life might be spent navigating and balancing multiple conversations, written requests, and constraints into visual and written instructions that help execution teams deliver outcomes aligned with Amazon’s high standards for corporate space. You work autonomously and creatively in a fast-paced, ambiguous environment. As a senior leader in the organization, you also role model best practices, influencing and operating at all levels - technical and non-technical - to overcome obstacles and deliver results. Your attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems.About the teamThe Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Workplace Design and Construction sits within the Global Centers of Excellence and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery.The Global Design team owns the design of GREF spaces, shaping design concepts that align with GREF’s strategic vision and brand identity, while enhancing employee well-being. Ultimately this team defines spaces that best support the way Amazonians work. The team’s regional Design Managers ensure that GREF design concepts and standards are seamlessly integrated into new, and renovation, projects.The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon’s Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards.The Design & Construction (D&C) delivery team delivers world-class spaces across the broad GREF portfolio, including new and refreshed office spaces, labs, Kuiper production facilities, studios, and spaces that we don’t yet know the businesses need. The team includes regional leaders and Global Construction Operations, as well as GREF Information Technology.Inclusive Team Culture: Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life Balance: Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.- 8+ years of design program management experience- 3+ years of experience in design program management for physical building (design/construction) programs, demonstrating progressive responsibility and increased scope.- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management- Experience escalating issues and anticipating and making hard trade-offs between business and customer need- Experience in architecture, interior design, retail development, property development, planning, procurement, facilities management, and/or construction.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you inspired by simplifying complex problems and workflows for your customers? Amazon Supply Chain Optimization Technologies (SCOT) works on some of the world’s most complex supply chain challenges, at Amazon scale. Within SCOT’s Optimal Sourcing Systems team, our tools enable retail vendors to manage their Amazon purchasing and inbound shipping interactions through multiple applications servicing our vendor community. We are raising the bar on vendor experience and need a talented, passionate UX Designer to create innovative new solutions, along with optimizations for existing vendor processes and workflows, helping to shape what’s next for our global supply chain ecosystem.A UX Designer in this organization determines where to simplify or extend solutions for the best outcome. They will drive the use of best practices and learn to influence and force multiply across all of Amazon supply chain and retail organizations. This role needs to be capable of operating autonomously in partnering with product stakeholders from supply chain-focused teams across global marketplaces to research, define requirements and design solutions for difficult problems across the end-to-end vendor supply chain experience. To be successful in this role you must be a critical, inventive thinker with proven expertise solving difficult design problems, have strong attention to detail, excitement for understanding and using data, and an ability to communicate your recommended solutions effectively. Key job responsibilities- Analyze customer problems through data and research to inform and design solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements, and successfully partner with cross-functional UX peers to build seamless experiences that work backwards from users.- Independently deliver UX solutions. Work through ambiguity, adapting your approach to meet the needs of multiple stakeholders, with consideration for technical feasibility.- Quickly and iteratively create journey maps, flows, prototypes, and mockups as needed to effectively conceptualize and communicate the right detail for the audience.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval; write effectively to communicate design rationales and benefits to Amazon customers.- Develop and maintain detailed user-interface and interaction specifications.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of the experiences you’re designing.- Demonstrate leadership in design thinking, including critiquing, providing design feedback, and conducting retros & research that can influence engineering team decisions to enable optimal solutions for our users.About the teamYou will join a strong, cross-functional team of product managers, business intelligence engineers, scientists, UX designers and software development engineers to build vendor experiences that maximize the efficiency and effectiveness of supply chain operations to meet Amazon’s business goals and to make our customers happy.- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience in design, prototyping and research tools including Figma and UserTesting- Experience working in a collaborative team and working directly with developers for implementation of designs- Experience with UX design of enterprise software user workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, as a Human Interface Animator/Motion Designer, and help us leave the world better than we found it. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Engineering Strategy team (GES) is looking for a results-oriented, inventive data centre engineer to drive development, implementation and delivery of enterprise data centers strategies through the use of collocation facilities and AWS infrastructure builds, which meet strict quality and performance levels across the globe.You will lead the engineering due diligence efforts for new and expanding regions, which maintain the highest performance standards and utilize innovation to reduce budgets and increase efficiency.Our Senior Global Strategy Engineers:Are strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery.Provide creative engineering balanced with high quality and customer focus.Work as part of a team to accomplish our goals.Perform technical design engineering diligence for global regions.Thrive in a fast-paced environmentUnderstand the best practices for service oriented product deliveryHave extensive experience within the arena of domestic and international data center delivery.The Global Strategy responsibilities include:Working product teams on infrastructure roll-out plans in support of new AWS productsPUE analysisCooling solution analysisLong Lead equipment preparation for the proposed build design.Review of colocation assessment for new regionsSupport the power and water teams with engineering analysis.In conjunction with the Energy Team, work with International Utilities to understand HV/MV substation design and impacts to assess risk and impacts on our buildsManage/review site test-fits and site plansProvide engineering design decisions to the planning team for strategic planning and region selection.Work with internal teams to understand design requirements and solicit internal customer input.Collaborate with other disciplines such as mechanical engineering, electrical engineering, architects to assess how our various products can be deployed in that regionAbility to work on concurrent projects in multiple geographical regions.Escalate issues as required and communicate clearly and effectively at the appropriate level of detail with people from a wide range of technical abilities and backgrounds.In this role, you will interact with Design Engineering, Colocation Engineering, Power, Water, Strategy Business planning and Finance teams. You will also interact with Senior management, Directors and VP's to deliver the engineering planning decisions for approval and feedback.Travel will occasionally be necessary but shouldn’t be more than 25%. International support will be part of the job.About the teamAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in Electrical/Mechanical engineering/Architect or relevant discipline.- 7+ years of experience with industrial/ commercial design or experience directly related to data center infrastructure and data center planning.- In depth understanding of critical data center mechanical and electrical equipment. ...

The Amazon Ads is looking for a Senior UX Writer with exceptional skill for crafting simple, straightforward, and conversational copy that makes even the most complex concepts intuitive and easy to understand.As a Sr. UX Writer on the team, you’ll help create experiences that allow advertisers of all sizes to effectively promote their brands, products and services on Amazon and beyond. In this role, you’ll partner with product management, UX designers, researchers, and our technical teams to define powerful user experiences that help brands and agencies to understand how to leverage Amazon’s unique position in the market to their advantage. You’ll define and create standards, patterns, and mechanisms to elevate all of our written content to be crisp, clear, and transparent—whether you’re creating user interface text, tips, notifications, or insights.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.About YouYou're a precise communicator with a discerning ear for voice and tone, and you have the ability to ruthlessly eliminate the unnecessary. You’re obsessed with understanding the nuances of how our customers think, and you fiercely advocate on their behalf for the best possible solutions. You strive to ensure that customers have the right information—presented in perfect harmony with the visual and interactive design elements of the UX. You quickly gain expertise in the products and services to which you provide content, using them with the mindset of the customer. You proactively gather data to inform your decisions, and demonstrate sound judgement when faced with ambiguity. You identify opportunities and risks, escalate effectively, and ensure resolution.Key job responsibilities- Collaborate with UX designers, product teams, and researchers to craft and hone advertiser-facing language across a variety of contexts–from UI components to conversational building blocks.- Translate a long-term vision into user-centered tenets, success metrics, initiatives, user stories, and content.- Raise the bar for interface communication within the product. Drive new processes and mechanisms to establish a consistent, unified approach and drive alignment on voice and tone.- Own the microcopy for multiple products in partnership with design, development, product management, and marketing to ensure overall strategy meets both product goals and customer needs.- Anticipate customer needs based on their objectives and explore innovative solutions to customer issues.A day in the lifeA typical day would start with meeting with key stakeholders and design partners to discuss the scope and requirements of an ongoing project. After these initial meetings, your focus would shift to concentrated, heads-down work to developing the right content to support the project. This could involve research, writing, editing, ideation, and refinement to craft content that effectively meets the project's needs. Typically, you will engage in back-and-forth with stakeholders til content is just right. At times you may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that is focused on designing end-to-end experiences for advertising customers. Your peers will be UX designers, writers, and researchers who are all addressing facets of the advertiser workflow. - Have an available online portfolio- 5+ years of design experience- 8+ years of UX Writing or related experience- Experience with Figma- Experience in delivering design solutions for projects of large scope and complexity- Knowledge of usability principles and techniques- Knowledge of best practices for information architecture and design- Experience creating content and writing UX copy for complex products and servicesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Health is looking for a talented, word-wise Senior UX Writer with 6-8 years experience to join our highly collaborative and growing User Experience (UX) team. This role will influence and be involved with every aspect of the product development lifecycle, from discovery and refinement to a catching a typo right before a launch. Healthcare can be confusing, impersonal, overwhelming. We’re dedicated to helping people get and stay well, making the things about healthcare that should be easy easier, so patients can achieve better outcomes in their lives. How we talk to our customers is a critical part of this experience. By using clear, approachable language, we strive to make healthcare human — with every word, with every touchpoint. #everydaybetter Key job responsibilities– You have a passion for creating great customer experiences and adopting a human-centered approach to content, design, and product development. – You care deeply about your craft and truly own “the words.” You produce product content that is clear, helpful, human, scalable, inclusive. You’re attuned to the nuances and interpretations of language. – You’re also about more than “the words.” You help shape product strategy and vision, thinking long-term and strategically while still achieving quick wins and short-term objectives. – You’re an expert at knowing what to say and when to say it — as well as knowing what not to say and leave out — always making sure that customers have the right information at the right time. – You develop content frameworks, voice and tone guidelines, product narratives, and other deliverables that explain your recommendations and help people understand the practice of UX writing and content strategy.– You work with cross-functional partners (designers, researchers, product managers, legal, brand, PR, customer care, operations) to drive consensus across teams and advocate for solutions that balance customer needs and business goals. – You’re comfortable with navigating ambiguity and driving toward clarity and solutions. – You ask a lot of questions and sweat the details, whether it’s nailing down requirements, obsessing over text alignment, or inserting serial commas (yes, we use them). You’re all about consistency too, but also know when clarity supersedes consistency. – You champion content-first approaches and opportunities. You’re proactive about finding ways in which language can make a measurable customer impact. – You’re able to shape and bring humanity to customer and patient AI-based conversational experiences.A day in the lifeYou'll work with key partners and teams across a multitude of Amazon healthcare offerings including Amazon One Medical, Amazon Pharmacy, and more, serving bar-raising content for customers, members, patients, and care teams. You'll identify and drive strategic ways to amplify quality content through working with teams to adopt and leverage scalable content systems and resources, in addition to contributing hands-on UX Writing for key initiatives.About the teamOur org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy. We use the best of human-centered design and technology to change the way people think about their health and to ultimately drive better health outcomes. You’ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.BASIC QUALIFICATIONS- 6-8 years experience as a UX writer or similar role with a UX or product design team- Demonstrated experience and an emphasis in the creation and team-wide adoption of scalable content systems and resources that effectively empower non-writers to deliver high quality content- Impeccable written and verbal communication skills- A portfolio of relevant work samples with a UX focus, including examples of problems you helped solve, your contributions, and the customer impact- Ability to break down complex topics into concise customer-friendly content- Experience working directly with designers, product managers, researchers, PR, and other subject matter experts- Experience working cross-team and synthesizing feedback and input from multiple stakeholders- Ability to manage multiple projects at once- Demonstrated problem-solving skills, attention to detail, and focus on quality- Experience in crafting human-centered, intelligent conversation flows for consumer-facing AI powered experiences (e.g. large language models).- Bachelor’s degree of equivalent experience in English, Journalism, Marketing/Communications, or related field ...

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Proactive Experiences as well as other exciting Alexa projects. The Alexa Proactivity designer will support the Alexa Customer Journeys team to enhance the customer’s experience by anticipating their needs or current context — and meet those needs with information, suggestions, and/or actions in the most appropriate interaction modalities and CX across multiple product surfaces.This Senior UX Designer will work on cutting-edge Alexa features and revise existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.- 8+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Experience with Figma, Sketch, or their functional equivalentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

As a Senior UX Program Manager for WW Prime, your primary focus will be on leading the creation and scaling of our design system and design library. You will be responsible for ensuring consistent, high-quality design delivery across the organization by establishing and maintaining a robust design infrastructure.Your key responsibilities will include defining the program, strategy, and success metrics for our design system and library. This will involve building the foundational structure, including the business case, prioritization alignment, team engagement, governance, and communication processes. Your goal will be to create a seamless, efficient, and scalable design ecosystem that empowers our designers, researchers, content strategists, and UX engineers to deliver exceptional user experiences.To achieve this, you will need to implement streamlined processes and workflows to improve team execution and delivery. This may include resolving resourcing gaps, anticipating and addressing bottlenecks, and collaborating with stakeholders to develop ongoing improvements. You will also be responsible for coordinating with the design, product, and technology teams to ensure the design system and library are aligned with their needs and are driving successful program delivery and outcomes.By taking a system-thinking approach, you will analyze issues and implement holistic solutions, ensuring that the linkages between structure, people, process, and technology are optimized.Key job responsibilities- Establish a comprehensive program to build and scale our design system and library - Engage with cross-functional partners to understand their needs and pain points, and use this feedback to refine the design system and library strategy.- Develop a detailed roadmap for scaling the design system and library, including specific goals, milestones, and success metrics.- Explore opportunities to leverage automation and technology to streamline the creation, maintenance, and distribution of design assets.- Identify and document best practices for design system governance and maintenance that can be shared and replicated across the organization.- Partner with UX and Engineering to ensure the design system and library infrastructure is secure, scalable, and aligned with industry best practices.About the teamAmazon Prime is an integral part of Amazon. The Amazon Prime Program has over 200+million members, is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. How do we deliver customer happiness at such massive scale? We partner with various teams across Amazon on highly complex initiatives to innovate and optimize the Prime shopping experience, content delivery and member benefits. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.As a key driver of Amazon's growth, our team is focused on growing and innovating the Prime program for our customers, further enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease. - 6+ years of design experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements- Knowledge of project management tools and methodologies (agile to waterfall)- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all UX Designer Intern roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer. Start dates for our internships in this posting include the following periods:1. Summer (Starts May/June 2025)2. Fall (Starts August/September 2025)As a UX Design intern you will contribute to product vision and collaborate with a team that defines and designs user interfaces, systems, and interaction, visual, motion, and voice design patterns. You must be proactive, creative, flexible, resilient, and able to handle high levels of ambiguity.For this position, you must submit a creative portfolio. This must include the full end-to-end process for two UXD projects from any past experience. Here are some additional tips to help your portfolio:• Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach. • Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.• Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs. Key job responsibilitiesAs a UX Design intern you will/may:• Design thoughtful, beautiful, and useful software user interfaces and experiences in a team environment.• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.• Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements.• Design the UI architecture, interface, and interaction flow of applications and experiences.• Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.• Develop and maintain detailed user-interface specifications and design patterns.• Work with program managers to plan projects for effective delivery while maintaining high standards for design.• Be a passionate and effective advocate for design with non-design audiences.• Write effectively to communicate design rationales and benefits to Amazon customers. A day in the lifeOur internship program provides hands-on learning and building experiences for students who are interested in a career in UX Design. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.Design at Amazon has been growing steadily in reach and impact—from devices to fashion, delivery logistics to search and streaming video, from voice and sound to physical retail, and more—all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design roles—as well as design technologists, researchers, writers, and more. Check out amazon.design and come build the future with us.BASIC QUALIFICATIONS- Are enrolled in a academic program that is physically located in the United States- Are 18 years of age or older- Have at least two creative materials for Amazon to review (they can be in any format, i.e. website, PDF, slide deck)- Work 40 hours/week minimum and commit to 12 week internship maximum- Experience in a variety of design, wire-framing, and prototyping tools- Currently working towards a Bachelor’s or Master's Degree in Design, Human-Centered Interaction, Statistics, Psychology, Computer Science, or other equivalent discipline, with an expected conferral date between October 2025 – December 2028. ...