Principal Scientist, Kuiper Capacity Planning - Simulation & Optimization

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Global Capacity Planning team owns designing, implementing, and operating systems that support the planning, management, and optimization of Kuiper network resources worldwide. We are looking for a talented principal scientist to lead Kuiper’s long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping Kuiper execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results.Key job responsibilitiesIn this role, you will:Work cross-functionally with product, business development, and various technical teams (engineering, science, R&D, simulations, etc.) to establish the long-term vision, strategy, and architecture for capacity simulations and inventory optimization.Design and deliver modern, flexible, scalable solutions to complex optimization problems for operating and planning satellite resources.Lead short and long terms technical roadmap definition efforts to predict future inventory availability and key operational and financial metrics across the network.Design and deliver systems that can keep up with the rapid pace of optimization improvements and simulating how they interact with each other.Analyze large amounts of satellite and business data to identify simulation and optimization opportunities.Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Kuiper. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONSPh.D. (or equivalent experience) in Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, Computer Science or a related field.7+ years of experience in solving complicated problems in the area of Operations Management or similar disciplines developing strategies for large-scale logistic networks.7+ years of hands-on experience in building machine learning or optimization models in business environment.3+ years of production coding experience in one of the object-oriented programming languages such as Java, Python, C++ etc. ...

Voice Designer

Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish.The Apple Human Interface Design team conceptualizes, designs and ships the user experience for Apple products and services. Your ideas can impact the interaction, graphic, sound, voice and haptic experiences used by millions of people across the world. ...

Principal UX Designer, Amazon Delivery Customer Experiences

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Principal UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are an outcome-oriented design leader that uses strong foundations in UX methodology, interaction design, and systems thinking to empower solutions across teams. • You drive a creative outlook on balancing data, trends, and intuition to uncover new opportunities to delight customers and evolve design practices• You consistently and proactively inspire peers, teams, and cross-functional partners to build experiences that break through the status quo through effective communication, relationship-building, and innovation activities.Key job responsibilitiesAs a cornerstone of design leadership for our team and the broader Amazon Delivery Experience design organization, you will:• Establish design strategy and vision to inspire and deliver impactful experiences for the customer by delivering on design artifacts, research, and innovation activities• Identify cross-organization opportunities and align scalable solutions across programs and organizations to ensure a cohesive customer experiences• Develop and maintain a rising quality of design standards including accessibility, UX guidelines, and CX metrics across teams and partners• Present and defend design recommendations to partners, stakeholders, and executive leadership for alignment, feedback, and approvals• Partner with business and technology teams to leverage scale for new innovations without compromising core experience principles• Exemplify and advocate for ideal design standards and operations in partnership with leaders across the organization• Educate teams and maintain points of view on the use of emerging and evolving technologies for CX innovation like AI, LLM, and moreAbout the teamThe Amazon Delivery’s Customer Experience team (ADX CX) team is a diverse group of designers and researchers that share our experiences and help each other succeed. We operate within the broader Amazon Delivery Experience design organization that includes teams focused on operational and transportation experiences critical to the success of the holistic delivery journey. We value individuals who drive inspiration, collaboration, and connection by bringing their authentic selves to work and respecting everyone’s unique voices. We love complex problems, growing in fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that inform the collective design and increase customer empathy across Amazon. Our creative work impacts millions of customers worldwide and we are proud to be a part of it.BASIC QUALIFICATIONS• 10+ years of design experience• Knowledge of usability principles and techniques• Experience defining design patterns and maintaining UX standardsExperience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)• Experience in end-to-end design projects from shaping business/design strategy through execution• Knowledge of best practices for information architecture and product design• Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

UX Designer, Devices Design System

We’re the Devices & Services Design Group at Amazon. Our team drives design innovation, delivering Echo, Fire TV, Fire Tablets, and more. We work on the Alexa app, designing on-the-go productivity and entertainment experiences. Together, we’re meeting the future head on through our Devices Human Interface Guidelines and product strategies. We are looking for a Full Stack UX Designer to drive the definition and design for Alexa's core multimodal experiences across devices, encompassing all new and existing Echo devices, Fire TV, and Alexa Auto experiences. You will additionally help drive the definition and design of tools that will help our developer partners build experiences for multimodal devices. In this role, you will collaborate with a team of world-class multi-disciplinary designers to invent and deliver UX frameworks and features that align and extend the Alexa experience across all Echo devices. You will help share the design system to external developer partners via Amazon developer portal. You will help define the end-to-end developer journey from discovery to engagement to managing content built for our Alexa, Fire, and Auto devices. You will work alongside research, product, and engineering partners across the organization to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.Key job responsibilities- Design beautiful, useful, and desirable user interfaces and experiences in a team environment- Create user-centered designs by considering market analysis, customer feedback, and usability findings- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flow of applications and experiences- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design patterns- Develop and maintain documentation of customer behaviors, motivations, and daily habits.- Work with project managers to plan projects for effective delivery while maintaining high standards for design- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customers- Create and maintain processes for scaling, updating, managing, and evangelizing a design systemA day in the lifeYou will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will champion a design system and invent and simplify a set of mechanisms and tools that empower designers and engineers building the future of multimodal experiences. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.About the teamYou will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.- 4+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar- Expertise in the design thinking process- Excellent communication, presentation, and interpersonal skills- Experience with research and human-centered design with a portfolio or samples of work demonstrating experience solving complex challenges with simple user-centered design solutions- Visual design expertise demonstrated through mockups and style guides- Additional design skills in related fields, including motion design, animation, and prototyping- Experience in designing interactions for voice-led devices- Experience in designing cross platform experiences- Ability to drive and close on design requirements independently- Proficiency in presenting design work to user experience teams, product and engineering teams, and executives for review and feedback- Working knowledge of the foundations of engineering principles and how design translates into code- Proficiency with platform tools used by designers and engineers to build and deploy immersive experiencesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Designer (UX)

Imagine what you could do here. Contribute your expertise to redefining the software that drives businesses around the world with Claris, an Apple company. The Claris Product Design Team is seeking a Product Designer with experience designing for complex, data heavy, enterprise solutions. Join us to design software for developers across web and native applications. Our work empowers customers to build solutions using the next generation of low code tools. We are taking on complex problems aimed at providing elegant solutions that surprise and delight our users. ...

UX Researcher, Next Generation Developer Experience, AWS Research

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems related to Generative AI use among developers? The AWS Central UX Research team is looking for a User Researcher to support the effort to define how to evaluate, measure and report on the customer perspective to help define and establish the future of developer centric Generative AI experiences at AWS. The User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Next Generation Developer Experience (NGDE) products and consoles.This UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Next Generation Developer Experience (NGDE) product teams. This position will help uncover and explain how customers and end-users organize, explore, govern, and manage their workloads in AWS, and how they can use GenerativeAI to enhance their experiences. This User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. Key job responsibilitiesWe are looking for a creative and customer-obsessed UX Researcher to help build and establish new Generative AI experiences at AWS. Your work will empower millions of developers working with AWS tooling. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Help define the long-term vision, strategy, and goals for UX research for the NGDE team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Generative AI experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.* Proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * Experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * Experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar.· MS or Ph.D. in Human Factors, Human-Computer Interaction, Cognitive Engineering wtih relevant research experience, or similar. · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization · An unfailing passion and capacity to advocate on behalf of our users. · Experience in a highly agile/scrum environment. · Ability to work in a startup environment. · User research or other experience from a technical field, such as software development, Systems Manager or similar. · Experience delivering human factors and human-centered research to deliver conversational UIs and digital user experiences that leverage generative AI (genAI) and large language models (LLM). · Meets/exceeds Amazon’s leadership principles requirements for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal User Experience Designer, PXT Central Science

We are seeking a customer-obsessed Principal User Experience Designer to define, articulate, and champion the future vision for how we work and the employee-facing experiences at Amazon. In this role, you will excel at investigating, understanding, and designing experiences that balance customer desirability (what employees want) with business viability (what the company needs). Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. The ideal candidate approaches challenges with clarity and empathy, inspires others, and is driven to solve problems at a massive scale. As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers (Amazon employees) first. In this cross-functional role, you will collaborate with business units, product teams, and executive leadership to identify and execute on opportunities. You will distill customer insights into actions that benefit the organization, serving as the voice of the employee with senior leadership. If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact on the employees of one of the largest companies in the world, we encourage you to apply. This position can be based in our offices in Seattle, Austin, or Arlington.Key job responsibilities- Delivering complex design solutions where the product strategy may not be fully defined- Analyzing customer problems and data to design delightful solutions at scale - Leading strategic alignment across teams using expertise in UX disciplines and processes- Creating user-centered designs through research, analysis, and close collaboration with product and business partners- Quickly generating user flows, wireframes, mockups, and prototypes to conceptualize new initiatives- Clearly communicating design work to leadership an across different audiences- Mentoring other designers and raising the bar for design quality- Applying systems-level design thinking to drive scalable solutionsAbout the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...

Senior UX Researcher, ASBX Design & User Research

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, socializing research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.* Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.* Collaborate with other researchers, UX designers, product managers, and engineering to help create customer-obsessed solutions by sharing your insights* Be a strategic partner by becoming a domain expert within the software builder experience* Communicate the results of your research and the impact on product design, go-live, and future user research.* Be comfortable with a high degree of ambiguity.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* 5+ years of hands-on experience as a user researcher or similar role.* Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result.* Experience with developer tools/experience or nascent technology (e.g. GenAI, Crypto etc)* A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.* 5+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams* Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders* Bachelor's Degree in a related field. ...

Data Center Project Architect, DC Design Engineering

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in San Francisco, CA. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 7+ years of design experience in commercial / industrial / other complex technical projects. · 2+ years of Data Center or Mission Critical facility design experience. · 4+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

Senior Standards Architect, Worldwide Retail Growth & Development

We are looking for an innovative Architectural Standards Designer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a deep knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of brand architectural and engineering design and technical standards. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. This position will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. Outstanding project management and communication skills, both written and verbal are required for this role. Key job responsibilities• Driving and creating program documentation, standards and design modules through Revit and other production software• Directly manage architectural and engineering consultants in the development of store design guidelines, standards and specifications for existing and new concepts in an innovative yet fiscally responsible way • Working with key internal and external stakeholders in the production of comprehensive architectural and engineering packages for all phases of design• Creating presentation as needed to communicate design • Communicating with cross-functional teams and senior leadership • Reviewing shop drawings, specifications and cut sheets • Demonstrates willingness to be flexible and adaptable to changing work environment and deals effectively with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events• Strong architectural project management, multi-tasking and organizational skills• Knowledge of store development process from site identification through construction• Coordinates with construction team on budget considerations and value engineering effortsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Principal UX Designer, Amazon Benefits

Benefits Experience & Technology (BXT) is on a mission to revolutionize the employee benefits experience. We're seeking a customer-obsessed Principal UX Designer to join us in building unparalleled solutions that support the health, wealth, and wellbeing of our global workforce.We're looking for a seasoned UX leader with a track record of thinking big and inventing while also delivering quickly. Our ideal candidate is a creative thinker with a passion for diving deep into complex UX problems, an ability to see around corners, and the tenacity to work around difficult design limitations. This role requires an effective collaborator and hands-on leader who can set a vision and strategy, establish mechanisms to scale their impact, inspire and empower other designers, and elevate the design quality of the entire team.This role can be based in our Seattle or Arlington, VA offices and is expected to be in the office a minimum of three days a week. To be considered, please submit a link to your portfolio or case studies.Key job responsibilities- Define the UX vision and strategy for an emerging product with impact across Amazon- Analyze customer problems and oversee the design of delightful solutions that meet business goals- Work closely with product and business partners to develop a shared vision and lead the design process to deliver on those objectives- Create user-centered designs by considering market analysis, data, customer feedback, user research, and technical constraints/opportunities- Quickly iterate on user flows, wireframes, design mockups, and prototypes to conceptualize new product initiatives- Communicate complex, interactive design concepts clearly and persuasively across different audiences and levels of the organization- Present design work to partners and executive leadership for review, feedback, and approval- Mentor other designers and elevate the overall quality of the team's workAdditional role expectations:- Leads with passion and conviction, inspiring others to share the same vision- Raises the bar on design quality while also driving operational excellence at scale- Exhibits excellent judgment in navigating challenging issues to drive product progress- Communicates effectively within the team, across peer groups, and to senior leadership- Plays a visible, driving role in the Design community with innovative ideas- Defines and socializes a clear vision for design innovation and big thinking, while maintaining speed of delivery- Cultivates a culture of using data and customer insights to defend design solutions- Applies systems-level design thinking to drive scalable, efficient solutionsA day in the lifeIn this role, you will be responsible for defining, articulating, and championing the future vision for how our employees discover and manage their benefits. You'll develop strong relationships with fellow design leaders and partner closely with product management, engineering, and business counterparts to launch innovative experiences for global employees. Using data and customer insights, you'll facilitate constructive design debates, influence product priorities, and advocate for the needs of employees. As the creative lead, you'll provide design oversight for a pod of designers, regularly reviewing designs and concepts with customers, cross-functional partners, executives, and stakeholders.About the teamBXT designs, deploys, and manages benefits on behalf of 1.5+ million Amazonians and their families worldwide. We're investing in solutions that make it easier than ever for employees to navigate their benefits, get the support they need, and lead healthier lives. Whether it's accessing medical care, starting a family, or planning for retirement, we're redefining the status quo through a personalized mobile and web-based application that anticipates employee needs, surfaces relevant information and actions, and empowers Amazonians to maximize the value of their comprehensive benefits.- 10+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution- Experience with design tools such as Figma, Sketch, and Adobe XD- Experience designing large-scale systems and applications- Experience providing and effectively communicating strategic and tactical recommendations based on dataAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior UX Designer, Amazon Robotics UX Team

Are you inspired by invention? Is solving complex systems issues through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Designer to our team. In this role, you will work with internal stakeholders and external partners to design high-quality, scalable designs for the interfaces operations teams use to interact with Amazon Robotics solutions. You will own multiple projects simultaneously, from concept through implementation. You will be a primary point of contact of your projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Utilize human-centric thinking to align with customer needs and preferences and system-level thinking to drive scalable design solutions- Thrive and be passionate about innovating new-to-the-world products under ambiguity- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Uphold excellent organization skills and ability to define, track, document, and guide multiple design efforts- Become a subject matter expert on the intersection of robotics, user experience and logistics - Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the user experience design of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX design visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Lead brainstorming and design critique sessions that foster big thinking while raising the bar on the design quality- Champion user-centered design culture and best practices in the design team and for cross-functional teams.- Own the creation and improvement of design guidelines, systems, mechanisms, and processes, as well as drive their adoption among cross-functional teams.A day in the lifeTo achieve our vision, we seek someone to define early concepts, articulate end-to-end experiences, and craft elegant design solutions across a range of personas and platforms at scale while partnering closely with systems architecture, ergonomics, product, and engineering within Amazon Robotics as well as with our operations customers in the field. You will shape long-term design visions for strategic product direction. To succeed, you must be an innovative self-starter, and a strategic big-picture thinker with proven ability to succeed in a highly ambiguous, fast-paced environment, demonstrating a high-degree of independence and ownership to thrive in collaborative work environments.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience leading small to medium teams as a project or design lead- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience with UX design of complex workflows- Experience designing for a variety of form factors including: mobile, desktop, and hardware interfaces- Experience leading UX for collaborative multi-disciplinary projects including hardware engineers, software engineers, systems engineers, research scientists, ergonomics, product managers, program managers- Experience with human performance measurement or Human-System Engineering- Experience planning and executing effective customer research, solo, or in partnership with a UX researcher- Passion and high bar for your and teams’ design quality- Master’s Degree in Human Factors, Human Centered Design & Engineering (HCDE), Cognitive Psychology, or a related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Fabric R&D Manager, Amazon Private Brands, Global Materials

As Global Fabric R&D Manager, you support all worldwide fabric textile development and translate our brand design philosophies into clear, executable, direction for vendors, suppliers, and other outside research institutes. This role will work closely with our product designers presenting inspired seasonal concept recommendations that ensure brand continuity, capture market trends, and align to business team briefs. You have an industry proven track record, and are comfortable executing the fabric development process from end-to-end – all while managing cost/value requirements. Please note, this is not fabric sourcing role. Key job responsibilities• Drive and execute to Amazon Fashion’s global fabric development initiatives• Own the end to end fabric development process, inclusive of implementing sustainability initiatives and specifying custom engineering requirements if appropriate• Work to proactively identify and resolve potential manufacturing and costing issues prior to development of print concepts to ensure quality execution in bulk • Build 3-5 year material research & development strategy to ensure Amazon Fashion Private brands is continuously innovating on behalf of customers. • Analyze fabric needs across the brand and make recommendations to Global Sourcing and Design for leveraging qualities across divisions • Support end-to-end data management and digitization of the fabric development process • Conduct market research and attend fabric shows as appropriate to gain perspective on innovation, trend and fabric refresh needs• Drive fabric development process improvements and seek opportunities to positively affect the Design organization and company • Manage product integrity by monitoring and refining laboratory testing requirements for core fabric library • Leverage material and product exclusivity by partnering with legal experts to ensure that we have proper patent agreements in placeBASIC QUALIFICATIONS- Bachelor's Degree in Textile Design, or Material Science- 10+ years in textile industry working with softlines apparel fabrics- Strong presentation skills- Strong interpersonal skills, including the ability to regularly interface with and influence senior management- Experience setting or collaborating on creative strategies- Organize and prioritize multiple projects having a sense of urgency in managing time and accomplishing tasks- Demonstrate proactive problem-solving skills, detail oriented, with strong follow through- Deep understanding of raw material development and cost engineering- Excellent technical knowledge of yarns, knits, wovens, and performance fabrications- Innovator ...

UX Researcher, Selling Partner Services

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.We are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.As a UX Researcher, you will serve as a key strategic partner to product and design teams, helping to drive user-centered design and decision-making across the organization. You will leverage advanced research methodologies to deeply understand user behaviors, needs, and pain points, and translate those insights into actionable recommendations to improve the user experience. You will mentor more junior researchers, advocate for customer voices, and help shape the strategic direction of the product we are building.Key job responsibilitiesIn this role, you will be responsible for the following:* Design and execute a variety of qualitative and quantitative research studies (e.g. user interviews, usability testing, contextual inquiries, surveys, etc.) to uncover user insights* Analyze research data to uncover high-impact insights, identify trends and patterns, and synthesize findings into compelling narratives and actionable recommendations* Partner closely with product, design, and engineering teams to align on research goals, inform key decisions, and ensure a customer-centric approach* Stay up-to-date on industry trends and emerging research methods, and bring innovative approaches to the organization* Communicate research findings and implications to stakeholders in a clear and compelling way, tailoring the message to the audience* Stay informed on industry trends and emerging research methods, and implement innovative approaches as appropriate* Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs* Build and manage relationships with internal stakeholders and external agency partners.BASIC QUALIFICATIONS* 3+ years of experience conducting user research in a product-focused environment* Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives* Demonstrated track record of translating research insights into impactful product and design decisions* Strong analytical and problem-solving skills, with the ability to uncover meaningful insights from complex data* Excellent communication and stakeholder management skills, with the ability to present research findings clearly and compellingly* Passion for staying up-to-date on the latest UX research trends and best practices ...

Design Program Manager , WW Amazon Private Brands Creative, Design & Operations

Are you interested in a role that challenges both creative, technical, strategic and project management thinking? Do you enjoy a fast-paced workplace where you can improve the customer experience, exercise your entrepreneurial skills and be an instrumental part of Amazon's key shopping moments? If this sounds like you, join the Amazon Private Brands’ organization as a Project Manager for Detail Page. In this role you will act as the key business contact for all cross functional partner teams from project intake through to delivery and are ultimately responsible for keeping projects on track in scope and timely delivery. You will actively collaborate with senior leaders and cross functional creative teams, facilitating sign off for creative projects and support troubleshooting for execution. Key job responsibilities• Detail Page Project Management: Independently manages WW HPB & CPB detail page production and re-brand in collaboration with partner teams, including infographics and ASIN imaging end-to-end, provides inputs to identify opportunities to optimize processes, shorten timelines and use budgets more efficiently. As such is also responsible for onboarding product families into processes and manging the process alongside marketing manager.• Is responsible for managing creative timelines and resources effectively in collaboration with Creative Director• Process, development improvement & Offshoring: o Is responsible for working to develop and finalise process execution for end-to-end detail page re-brand for Amazon Basics in collabortation with partner teams.o Works alongside Senior Design Program Manager to identify opportunities for offshoring and process improvement:o Is responsible for detail page upload failures deep dives and trouble shooting, with the goal to standardize paths for resolution to offshore via SOPs.o Supports Senior Design Program Manager in asset uploads, tagging and manual work. As such, collaborates with Senior Design Program Manager to offshore manual tasks and actively manages partner relationships.A day in the lifeThe ideal candidate will have the ability to estimate the size of a project, prioritize and is able to put the right people in the room, exhibits a high degree of self-driven organization, with the ability to provide and maintain structure for competing, fast moving priorities. The candidate will be an effective, concise and clear communicator (verbal and written), with proven track record of effective meeting management and earning trust.• 4+ years of professional non-internship marketing experience• Experience in digital marketing and content production timelines and process• Experience managing or working within cross-functional marketing and creative teams• Experience in Lean Six Sigma, process mapping (Microsoft Visio), Kaizen, and other process optimisation tools• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management • Experience understanding needs of business and end customers and translating them into right solutions• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences • Proven track record of earning trust with peers, partners and senior leaders. • Experience in program/project management, preferably in a creative team.• Knowledge of project management tools and methodologies (agile to waterfall)• Experience gathering and analyzing large amounts of data and delivering continuous business improvements• Experience managing UX programs and working with Design and ResearchAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $159,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Security Systems Engineer, DC Security Solutions Engineering

Data Center Engineering (DCE)- Security Solutions Engineering team is looking for a highly talented and motivated Sr. Security Systems Engineer. In this role, you are responsible for designing, configuring, and troubleshooting networked security systems, including IP surveillance cameras, access control systems, intrusion detection systems, and all other security facing systems as needed. This role requires a blend of technical network expertise with a deep understanding of physical security technology and industry standards. Scope of work includes complex integrations of security systems involving multiple teams inside and outside the organization. Security Systems engineer will lead the security video monitoring technology in our data centers and will manage the effort to convert the business requirements document to a systems specification for the cameras and video monitoring solutions we deploy in our data centers. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Key job responsibilities* Lead the design and implementation of network layouts, specifically for physical security systems, ensuring optimal performance and reliability. * Demonstrate the technical leadership and work closely with electrical engineers, network engineers and physical security engineers to configure and maintain network devices and software related to security systems, including IP cameras, NVRs, access control systems, and peripheral security devices and services. * Lead integration of security devices into existing networks while maintaining network security protocols. * Support ingestion of new Security IoT devices into the AWS DCE Security Solutions lab for evaluation, testing, and deployment by collaborating with other internal teams such as but not limited to DC Security, Amazon Optics, and AWS SOC. * Conduct regular system audits to ensure functionality and update system documentation as necessary. * Provide technical support and troubleshooting assistance for network-related issues in security setups.* Stay updated with the latest industry trends and technologies in both networking and physical security systems.* Lead the effort to develop standard operating procedures and as well lead the training effort for the data center technicians on new hardware or software integration related to cameras and video monitoring systems. * Participate in the system engineering and design reviews in other security solutions and guide the electrical and mechanical engineers during supplier collaboration and concept engineering. * Manage projects from concept through deployment, including working with vendors and contractors.A day in the lifeYou collaborate with your team to deliver projects. You identify and communicate issues associated with the design, development, and modification of data center technologies and their implementation. You seek to learn the business context and the technologies that make up our global infrastructure architecture. You work effectively with peer engineers and internal partners to understand their needs and identify any opportunities/problems arising from technical decisions. You invent, refine, and develop solutions to ensure they are meeting business needs and team goals. You are a passionate advocate for your customer.About the teamThe Security Solutions team provides engineering expertise and design support for security devices and solutions in data centers globally. We own and support security products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center Security and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS* Bachelor’s degree in Electrical or Computer Engineering, Engineering Technology, or other related engineering degree.* 5-10 years of experience in Electrical/mechanical systems, security systems design, development, implementation in an industrial, logistics, production, or manufacturing environment.* 5-10 years of experience directly managing and responsible for multiple large projects. * 3-5 years of experience directly related to data center or critical equipment design.* 3-5 years of demonstrated experience on technical documentation development (Product Design Requirements and Specifications, Electrical Schematics and SW/FW Diagrams).* 3-5 years of experience with network devices, cameras, and IoT devices system design . ...

Data Center Project Architect, DC Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Herndon, Virginia. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· NCARB recognized architecture license. · 7+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 4+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent. ...

Design Program Manager , WW Amazon Private Brands Creative, Design & Operations

Are you interested in a role that challenges both creative, technical, strategic and project management thinking? Do you enjoy a fast-paced workplace where you can improve the customer experience, exercise your entrepreneurial skills and be an instrumental part of Amazon's key shopping moments? If this sounds like you, join the Amazon Private Brands’ organization as a Project Manager for Detail Page. In this role you will act as the key business contact for all cross functional partner teams from project intake through to delivery and are ultimately responsible for keeping projects on track in scope and timely delivery. You will actively collaborate with senior leaders and cross functional creative teams, facilitating sign off for creative projects and support troubleshooting for execution. Key job responsibilities• Detail Page Project Management: Independently manages WW HPB & CPB detail page production and re-brand in collaboration with partner teams, including infographics and ASIN imaging end-to-end, provides inputs to identify opportunities to optimize processes, shorten timelines and use budgets more efficiently. As such is also responsible for onboarding product families into processes and manging the process alongside marketing manager.• Is responsible for managing creative timelines and resources effectively in collaboration with Creative Director• Process, development improvement & Offshoring: o Is responsible for working to develop and finalise process execution for end-to-end detail page re-brand for Amazon Basics in collabortation with partner teams.o Works alongside Senior Design Program Manager to identify opportunities for offshoring and process improvement:o Is responsible for detail page upload failures deep dives and trouble shooting, with the goal to standardize paths for resolution to offshore via SOPs.o Supports Senior Design Program Manager in asset uploads, tagging and manual work. As such, collaborates with Senior Design Program Manager to offshore manual tasks and actively manages partner relationships.A day in the lifeThe ideal candidate will have the ability to estimate the size of a project, prioritize and is able to put the right people in the room, exhibits a high degree of self-driven organization, with the ability to provide and maintain structure for competing, fast moving priorities. The candidate will be an effective, concise and clear communicator (verbal and written), with proven track record of effective meeting management and earning trust.BASIC QUALIFICATIONS• 4+ years of professional non-internship marketing experience• Experience in digital marketing and content production timelines and process• Experience managing or working within cross-functional marketing and creative teams• Experience in Lean Six Sigma, process mapping (Microsoft Visio), Kaizen, and other process optimisation tools• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management • Experience understanding needs of business and end customers and translating them into right solutions• Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences • Proven track record of earning trust with peers, partners and senior leaders. • Experience in program/project management, preferably in a creative team. ...

Senior UX Program Manager, Books/Kindle

The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. This role is critical in ensuring that our products and services meet the highest standards of quality and user experience before reaching our customers.As Senior UX Program Manager, you will oversee the day-to-day operations of our CX-quality review process, optimizing workflows for intake, scheduling, and feedback communication. You'll work closely with a team of cross-functional senior leaders and stakeholders from across Kindle and Amazon’s Books business. A key aspect of your role will be continuously improving program processes, identifying opportunities for automation, and implementing tools to enhance efficiency and scalability. You'll be responsible for data analysis and reporting, overseeing the collection of program metrics and preparing regular performance reports for leadership. Additionally, you'll collaborate closely with Product Management, Design, and Engineering teams to integrate quality assurance processes into the product development lifecycle, ensuring that our commitment to exceptional user experience is reflected at every stage of development. By doing this you will enable dozens of feature teams working to rapidly deliver experiences that improve the lives of millions and millions of readers.As a Senior UX Program Manager, you will be trusted to operate with a high degree of independence and ownership, including in areas where the program strategy has not yet been defined. Informing your judgement is deep knowledge and practical experience in product, software, and service design from concept creation to validation to development and release. Additionally, you have successfully created and managed a wide range of design-related processes, resources, and programs that have delivered measurable results.You invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies. You are flexible and comfortable with ambiguity, and adapt your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilities- Manage and optimize daily operations of the customer experience review process.- Coordinate and support a team of cross-functional quality reviewers, ensuring consistent engagement and high-quality contributions.- Continuously improve program processes, implementing tools and automation to enhance efficiency and scalability.- Analyze program data and prepare regular performance reports for leadership and stakeholders.- Collaborate with product, design, and engineering teams to integrate quality mechanisms into the product development lifecycle.- Develop and maintain best practices, standard operating procedures, and training materials for the program.- Drive data-informed decision-making to improve both product quality and program effectiveness.- Engage with leadership to align program goals with broader organizational objectives and demonstrate impact.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 60+ person global Design Studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team.- Strong knowledge of project management tools and methodologies (Agile to Waterfall)- Deep understanding and knowledge of human-centered design process- Experience managing UX programs and working with Design and Research- Strong ability to effectively manage cross functional projects, dependencies and bottlenecks- Experience escalating issues and anticipating and making hard trade-offs between business and customer need- Experience gathering and analyzing large amounts of data and delivering continuous business improvementsExcellent written and verbal communication skills- Ability to work effectively with tight deadlines in a fast-paced environment- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision- Strong sense of ownership, urgency, and drive- Passion for design, research, and reading.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Quantitative Researcher, ASBX User Research

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Independently lead quant focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.) with a particular focus on building knowledge about the software builder experience.* Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data* Own the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives.* Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error* Work from high-level requirements and ask the right questions to gather all relevant information to guide research approach.* Collaborate with a wide range of stakeholders — senior leadership, engineers, product managers, UX designers and other researchers.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* PhD in a quantitative field, or MS degree and 2+ years of quantitative field research experience* Experience developing and validating survey measures or assessments* Experience with data analysis package (R, SAS, Matlab, etc.)* Experience leading research projects with multiple stakeholders ...