Sr. UX Designer, Prime Video

Are you interested in shaping the future of sports entertainment? Prime Video is re-inventing how customers connect with their favorite teams and leagues by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved sports, movies, and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite sports teams and leagues. You'll design innovative interaction experiences that help to shape the future of entertainment around how our customers interact with their favorite sports teams. This role is for a hands-on designer who can establish a vision and strategy for our sports experiences, while leading the delivery of design wireframes, prototypes and design specs for sports content across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience for sports and our other entertainment properties.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of usability principles and techniques- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Amazon Robotics - UX Co-op - 2025, Amazon Robotics UX Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools- Experience with hardware or industrial design- Experience with robotics or automation industry- Ability to present design solutions to stakeholders in design, product management, and engineering- Ability to make and keep a design plan- Ability to drive the design review cycle and close on design requirements independently- Able to use best practices for mobile and web-based information architecture and design- Knowledge of usability principles and techniques- Available online UX design and/or research portfolio- Experience with FigmaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. UX Designer, Global FP&A Technology

Join Amazon's Global FP&A Technology (GFT) team as a Senior UX Designer and help build the next generation of Amazon’s corporate internal finance systems and products that support enterprise-wide finance planning, reporting, analytics, and insights. At GFT, our mission is to empower Amazon’s Finance organization to work more efficiently and effectively through developing an autonomous intelligence-driven finance technology platform that seamlessly augments human capabilities across every stage of the Finance workflow lifecycle. The data flowing through our platform directly contributes to decision-making by our CFO and all levels of finance leadership.As we continue to grow, we are looking for a talented and passionate Sr. UX Designer to play a vital role in shaping the end-to-end experiences, insist on the highest quality of interaction design, and impact multiple experiences by harmonizing common patterns of use. In this role, you will help us define a North Star vision for financial system product user experience, and refine recommendations for common UI patterns. In crafting these experiences, you will work cross functionally with Product Managers, Engineers, Finance Managers, and many others across the organization. You will lead UX design from research and discovery to high fidelity designs and release. You will also be working closely with product managers to help craft the vision and set the product direction, and work with engineers to turn that vision into reality. To be successful, you must be a strategic thinker with clear design chops, impeccable attention to details, and an ability to communicate your ideas effectively to peers, stakeholders, and executives.Key job responsibilities- Craft and drive UX strategy to shape the design of existing and green-field internal financial systems and tools. - Translate strategic UX goals into clear project plans, milestones, and deliverables, ensuring seamless integration into development cycles. - Conduct interviews, surveys, and usability tests with internal stakeholders (e.g., finance teams, analysts) to understand pain points, workflows, and requirements. - Design user flows, wireframes, and prototypes to streamline finance-specific activities and processes such as forecasting, reporting, and allocations.- Create intuitive navigation and interaction patterns that support complex data structures, large datasets, and finance workflows. - Simplify the presentation of financial data through thoughtful layouts, dashboards, and decision-support tools. - Insist on highest standards of interface designs and drive reviews with both internally and externally with stakeholders in product/engineering leadership.- Be a thought leader for UX practice within GFT and broader Finance community by continuously raising the bar via advocating user-centered design principles, and driving adoption of leading UX practices.About the teamGFT team is a Finance Technology team within Corp FP&A. On our team, we enjoy a unique vantage point into everything happening within Amazon. As part of that, this role would be part of a team that is responsible for Company’s enterprise-wide financial planning & analytics environment. The data flowing through our platform directly contributes to decision-making by our CFO and all levels of finance leadership. If you’re passionate about building tools that enhance productivity, improve financial accuracy, reduce waste, and improve work-life harmony for a large and rapidly growing finance user base, come join us!- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

HI Design Producer

Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. The Apple Human Interface Design team conceptualizes, designs and ships the user experience for Apple products and services. Your ideas can impact the interaction, graphic, sound, and haptic experiences used by millions of people across the world. ...

Senior Innovation and Design Engineer, Worldwide Design and Engineering

Are you an innovative engineer that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the idea of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will partner with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll continue working with that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team to designs fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS - Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 2+ years Amazon experience. - 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related - Experience must involve ownership/management of engineering design projects. - Proficiency using business/technical software like MS Excel, MS Project, and CAD software. - Ability to travel 20% globally. ...

Sr. Manager, UX Design, Foundational People Data Services (FPDS)

We are looking for a Sr Manager, UX Design to drive the vision for how our customers onboard, discover, share and consume the employee data that powers thousands of services across Amazon. This role will lead the UX design and research team within FPDS. You lead with clarity and empathy, inspire others, and have a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes working across product and engineering. You enjoy design debates and thrive on iterating based on customer feedback.Foundational People Data Services (FPDS) is re-imagining how innovative people data services are designed and delivered at Amazon, for Amazonians, by Amazonians. Imagine being at the forefront of innovation by driving the design of cutting-edge experiences that empower Amazon builders to create amazing solutions powered by Amazonian data. This role is for a leader who establishes a strategy, scales their impact by empowering designers and researchers, and elevates the design quality of the entire team. You will develop strong relationships with fellow design leaders across PXT and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers across Amazon globally. As a design leader, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities• Defining and developing the vision for innovative new solutions which work backward from our customers, solving their toughest challenges in consuming, generating and managing employee data• Leading new creative and holistic thinking across diverse personas who use our products; driving the direction and methodology of design and accessibility• Championing cohesion in design that unites experiences into persona-based “hubs”, while continuing to deliver and evangelize a culture of invention and innovation• Leading cross-team conceptual development; being a strategic thought leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, content, and technology that delights Amazonians.• Modeling excellence in design, while growing and developing fellow designers• Demonstrating systems-level design thinking, delivering design solutions that scaleA day in the lifeYou’ll be meeting with stakeholders, understanding complex customer challenges, and leading your design team in the creation of innovative and intuitive experiences for technical and non-technical customers spanning Amazon. You’ll be a key member of the FPDS leadership team and help drive us forward toward our objective as the “everything store” for builders who need people data to power their services. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the experience design, work backward planning, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your design and research status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers. You’ll coach and grow the careers of your design and research team.About the teamBeginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.• 10+ years of relevant professional experience driving creative strategy and execution for digital products.• 7+ years of experience leading creative, multi-disciplinary teams.• A portfolio of innovative design work that demonstrates industry-leading human-centered design process and business success• Passion and high bar for visual design that appeals to a wide variety of personas from technical to non-technical.• Ability to work globally and influence across organizational boundaries and manage ambiguity to deliver results• Inspiring and precise executive-level communication and presentation skills• Committed to learning and teaching professional and technical knowledgeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Product Designer, App Store

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. At Apple great ideas have a way of becoming great products, services, and customer experiences. We are seeking an experienced designer to join our App Store Product Design team in an exciting and fast-paced organization. The ideal designer will have a passion for tackling complex problems and designing sophisticated, simple solutions that surprise and delight users. We’ll provide you with unparalleled levels of opportunity and resources, with the goal of crafting experiences that influence the industry, as well as people’s lives. By constantly focusing on the consumer, you’ll build products that are not only amazing to look at, but also intuitive and useful to billions of people worldwide. Join this team if you’re committed to making each human interaction — visual, audial, and haptic — amazing for our customers. ...

Sr. UX Designer, Books Design Studio - Shopping

Helping customers connect with the stories and authors they love is Amazon’s original customer obsession. On the Books team, our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person Research and Design Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones and tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are looking for a highly-determined, highly-curious, Sr. UX Designer to join our team in our downtown Seattle location. In this role, this Sr. UX Designer will focus on improving personalized journeys and celebrated milestones for our Books customers which are shaped by their personal preferences. They will focus on customer needs across Amazon, our Kindle Apps and Kindle E-readers. This person will work collaboratively with team of product managers, engineers, executives, and other design teams at Amazon, to improve how customers shop for their next great read. Candidates must be responsive, adaptable and be energized by a fast-paced environment with a high-degree of independence and ownership. Key job responsibilities• Create elegant, intuitive user experiences that meet the evolving needs of our customers across multiple global marketplaces.• Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.• Understand target users deeply: develop or work from user profiles and conduct task analysis, create user scenarios or use stories.• Create user flows, wireframes, prototypes, high fidelity mockups and detailed UI and visual design specifications for web, mobile web and app interfaces using Figma.• Be a champion for user testing by partnering with researchers to get your solutions in front of customers; and be willing to conduct scrappy, around-the-office user testing on your own if required.• Contribute to user interface design guidelines and development best practices and standards at Amazon• Independently deliver UX solutions for problems of large scope and complexity.• Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.• Work well across different time-zones.- 8+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Concept Designer , Worldwide Retail Growth & Development

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Senior UX Designer, Amazon Delivery Customer Experiences

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are creative, curious, comfortable working in cross-functional environments and show a strong bias for action to deliver results. • You will have a consistent track record of developing and launching new ideas and step-change improvements.• You balance time and business constraints when improving experiences for the customer while pushing toward the vision of the ideal experience for the customer• You are proactive in driving alignment and navigating debates through effective communication and relationship-building.Key job responsibilitiesAs a key driver in designing solutions and up-leveling the quality of our customer experiences, you will:• Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery.• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights.• Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions.• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development.• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.• Present design work to UX partners, cross-disciplinary teams, and executive leaders.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Knowledge of usability principles and techniques- Experience defining and maintaining design patterns and UX standards- Experience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)- Experience in end-to-end design projects from design strategy through execution- Knowledge of best practices for information architecture and product design- Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

Senior UX Designer, Alexa Identity & Personalization

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of innovative products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Identity and Personalization Experiences as well as other exciting Alexa projects. The Alexa Personalization designer will support the Alexa Customer Journeys team to create features and frameworks that help customers experience personalized assistance and access content they love.This Senior UX Designer will work on brand new Alexa features and will re-design existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio ...

UX Designer, Search and Conversational Shopping

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to shape the future of Search at Amazon, contribute to innovative developments with an AI-powered shopping assistance, and integrate advanced search capabilities with personalized shopping experiences. You will collaborate closely with a diverse, cross-functional team of designers, researchers, scientists, writers, engineers, and product managers to deliver user-centered experiences. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Senior Design Technologist, Visual Innovation Team

Want to build at the cutting edge of immersive shopping experiences? The Visual Innovation Team (VIT) is at the center of all advanced visual and immersive content at Amazon. We're pioneering VR and AR shopping, CGI and GenAI. We are looking for a Design Tecnologist who will help drive innovation in this space who understands technical problems the team may face from an artistic perspective and provide creative technical solutions. This role is for if you want to be a part of:- Partnering with world-class creatives and scientists to drive innovation in content creation- Developing and expanding Amazon’s VIT Virtual Production workflow. - Building one of the largest content libraries on the planet- Driving the success and adoption of emerging experiences across AmazonKey job responsibilitiesWe are looking for a Design Technologist with a specialty in workflow automation using novel technologies like Gen-AI. You will prototype and deliver creative solutions to the technical problems related to Amazon visuals. The right person will bring an implicit understanding of the balance needed between design, technology and creative professionals — helping scale video content creation within Amazon by enabling our teams -- to work smarter, not harder.Design Technologists in this role will:- Act as a bridge between creative and engineering disciplines to solve multi-disciplinary problems- Work directly with videographers and studio production to develop semi-automated production workflows- Collaborate with other tech artists and engineers to build and maintain a centralized suite of creative workflows and tooling - Work with creative leadership to research, prototype and implement the latest industry trends that expand our production capabilities and improve efficiency A day in the lifeAs a Design Technologist a typical day will include but is not limited to coding and development of tools, workflows, and automation to improve the creative crew's experience and increase productivity. This position will be focused on in house video creation, with virtual production and Gen-Ai workflows. You'll collaborate with production teams, observing, empathizing, and prototyping novel solutions. The ideal candidate is observant, creative, curious, and empathetic, understanding that problems often have multiple approaches.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

Senior Structural Engineer, Design Center Engineering - Civil, Structural, Architectural Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Structural Engineer in Data Center Engineering - Civil, Structural, Architectural Solutions (DCE-CSAS) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to achieve the organization’s goals. You understand key problems, and propose and analyze multiple solutions to produce the most efficient, cost effective, resilient, and scalable structural designs/remediations achievable.The Structural Engineer in DCE-CSAS provides the global vision, rationale and recommendations to leadership teams for next-generation data center structural design and remediation on new and existing sites, while ensuring current structural systems meet performance and operational standards.As a Structural Engineer in DCE-CSAS, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architectural, civil engineering, mechanical engineering, electrical engineering, supply chain management, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for leading the structural design, strategy, product innovation and development, and audit/remediations of existing sites. This role will communicate the technical decisions we make to leadership and will drive continuous improvements with our designs.Key job responsibilitiesAs a Senior Structural Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and innovation. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise in Structural Engineering to:· Drive refinements to the Basis of Design and template specifications for structural systems to support continuous improvement of future Data Center designs.· Lead initiatives in innovation, product development, and sustainability aimed at improving quality, schedule, consistency, or reducing costs to in-flight and future Data Center construction and improvement projects.· Perform factory witness testing to qualify product development.· Serve as a technical advisor for projects related to structural systems.· Work with a team of multi-disciplinary professionals on a wide variety of conceptual design, build, and retrofit projects at existing Data Center.· Provide subject matter expertise through the audit, design and implementation of a variety of projects while coordinating with internal engineering, construction and other stakeholder teams.· Create, review and release Data Center structural improvements and designs.· Work on multiple Data Center build and capital improvement projects simultaneously without compromising safety and availability constraints.A day in the lifeAmazon has a global presence; therefore 30% to 40% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of auditing/inspecting data centers, working on international teams and could require developing schematic and design document packages for both global future and existing sites. In this role you will need the ability and willingness to travel for site walks and field observations internationally/domestically with short notice.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS· Bachelor’s Degree in Structural Engineering or equivalent experience. · 10+ years professional experience in commercial, warehouse, and/or industrial new design and remediation with working knowledge of structural engineering conventional practices. · Experience in seismic design and detailing for structural steel and reinforced concrete structures. regulations, and standards including IBC and ASCE. · Experience reading, interpreting, and creating construction structural drawings, specifications, and submittal documents. · Ability and willingness to travel internationally/domestically with short notice. ...

Senior UX Writer, Amazon Health

Amazon Health is looking for a talented, word-wise Senior UX Writer with 6-8 years experience to join our highly collaborative and growing User Experience (UX) team. This role will influence and be involved with every aspect of the product development lifecycle, from discovery and refinement to a catching a typo right before a launch. Healthcare can be confusing, impersonal, overwhelming. We’re dedicated to helping people get and stay well, making the things about healthcare that should be easy easier, so patients can achieve better outcomes in their lives. How we talk to our customers is a critical part of this experience. By using clear, approachable language, we strive to make healthcare human — with every word, with every touchpoint. #everydaybetter Key job responsibilities– You have a passion for creating great customer experiences and adopting a human-centered approach to content, design, and product development. – You care deeply about your craft and truly own “the words.” You produce product content that is clear, helpful, human, scalable, inclusive. You’re attuned to the nuances and interpretations of language. – You’re also about more than “the words.” You help shape product strategy and vision, thinking long-term and strategically while still achieving quick wins and short-term objectives. – You’re an expert at knowing what to say and when to say it — as well as knowing what not to say and leave out — always making sure that customers have the right information at the right time. – You develop content frameworks, voice and tone guidelines, product narratives, and other deliverables that explain your recommendations and help people understand the practice of UX writing and content strategy.– You work with cross-functional partners (designers, researchers, product managers, legal, brand, PR, customer care, operations) to drive consensus across teams and advocate for solutions that balance customer needs and business goals. – You’re comfortable with navigating ambiguity and driving toward clarity and solutions. – You ask a lot of questions and sweat the details, whether it’s nailing down requirements, obsessing over text alignment, or inserting serial commas (yes, we use them). You’re all about consistency too, but also know when clarity supersedes consistency. – You champion content-first approaches and opportunities. You’re proactive about finding ways in which language can make a measurable customer impact. – You’re able to shape and bring humanity to customer and patient AI-based conversational experiences.A day in the lifeYou'll work with key partners and teams across a multitude of Amazon healthcare offerings including Amazon One Medical, Amazon Pharmacy, and more, serving bar-raising content for customers, members, patients, and care teams. You'll identify and drive strategic ways to amplify quality content through working with teams to adopt and leverage scalable content systems and resources, in addition to contributing hands-on UX Writing for key initiatives.About the teamOur org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy. We use the best of human-centered design and technology to change the way people think about their health and to ultimately drive better health outcomes. You’ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.- 6-8 years experience as a UX writer or similar role with a UX or product design team- Demonstrated experience and an emphasis in the creation and team-wide adoption of scalable content systems and resources that effectively empower non-writers to deliver high quality content- Impeccable written and verbal communication skills- A portfolio of relevant work samples with a UX focus, including examples of problems you helped solve, your contributions, and the customer impact- Ability to break down complex topics into concise customer-friendly content- Experience working directly with designers, product managers, researchers, PR, and other subject matter experts- Experience working cross-team and synthesizing feedback and input from multiple stakeholders- Ability to manage multiple projects at once- Demonstrated problem-solving skills, attention to detail, and focus on quality- Experience in crafting human-centered, intelligent conversation flows for consumer-facing AI powered experiences (e.g. large language models).- Bachelor’s degree of equivalent experience in English, Journalism, Marketing/Communications, or related field- Experience writing about healthcare or other complex, highly regulated industries- Experience writing, publishing, and managing help content- Proficiency with agile methodologies- Working knowledge of Figma, Sketch, or other design toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

UX Designer, Advertising User Experience

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. - 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- 2+ years of mass-market consumer web / mobile products experience- Experience working in a collaborative team and working directly with developers for implementation of designsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Manager, UX Design, Foundational People Data Services (FPDS)

We are looking for a Sr Manager, UX Design to drive the vision for how our customers onboard, discover, share and consume the employee data that powers thousands of services across Amazon. This role will lead the UX design and research team within FPDS. You lead with clarity and empathy, inspire others, and have a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes working across product and engineering. You enjoy design debates and thrive on iterating based on customer feedback.Foundational People Data Services (FPDS) is re-imagining how innovative people data services are designed and delivered at Amazon, for Amazonians, by Amazonians. Imagine being at the forefront of innovation by driving the design of cutting-edge experiences that empower Amazon builders to create amazing solutions powered by Amazonian data. This role is for a leader who establishes a strategy, scales their impact by empowering designers and researchers, and elevates the design quality of the entire team. You will develop strong relationships with fellow design leaders across PXT and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers across Amazon globally. As a design leader, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities• Defining and developing the vision for innovative new solutions which work backward from our customers, solving their toughest challenges in consuming, generating and managing employee data• Leading new creative and holistic thinking across diverse personas who use our products; driving the direction and methodology of design and accessibility• Championing cohesion in design that unites experiences into persona-based “hubs”, while continuing to deliver and evangelize a culture of invention and innovation• Leading cross-team conceptual development; being a strategic thought leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, content, and technology that delights Amazonians.• Modeling excellence in design, while growing and developing fellow designers• Demonstrating systems-level design thinking, delivering design solutions that scaleA day in the lifeYou’ll be meeting with stakeholders, understanding complex customer challenges, and leading your design team in the creation of innovative and intuitive experiences for technical and non-technical customers spanning Amazon. You’ll be a key member of the FPDS leadership team and help drive us forward toward our objective as the “everything store” for builders who need people data to power their services. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the experience design, work backward planning, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your design and research status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers. You’ll coach and grow the careers of your design and research team.About the teamBeginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.BASIC QUALIFICATIONS• 10+ years of relevant professional experience driving creative strategy and execution for digital products.• 7+ years of experience leading creative, multi-disciplinary teams.• A portfolio of innovative design work that demonstrates industry-leading human-centered design process and business success ...

Senior UX Designer, Business Data Technologies

Senior UX Designer, Business Data Technologies We are seeking a Senior User Experience to lead experience charters of highly strategic products for data analytics tools at Amazon used by hundreds of users world-wide. This position is a Senior UX Designer role and you will own setting the design direction for new and existing products and services spanning multiple user segments (from data producers to data consumers) and at a global scale. You will contribute to accelerate Amazon’s data-driven business, and enable the next generation of analytics and machine learning technologies at scale. You will work collaboratively with other designers, product managers, developers, domain experts, users, executives, and more to lead the design of new product experiences from concept to development and market roll out. You will lean on your strengths as a communicator, problem framer, visionary, coach, and adaptability across design mediums and domains (digital, physical, service, international users) to raise the bar holistically for your program’s users. Because the scope of this position extends across all creative work, the ability to balance high-level, holistic reason with detail-oriented design is imperative. The ideal candidate will be able to visualize an experience in the abstract, articulate complex use-cases and then be able to drive the vision into design deliverables and artifacts. You think first from the customer’s perspective, use research and data to influence your decisions, set relentlessly high standards for yourself and deliver bar raising shopping experiences. Our design team is an ever-growing, multidisciplinary group at Amazon responsible for the data platform.BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity- Experience defining and maintaining design patterns and UX standards- Experience working with stakeholders to plan and execute programs that are strategic in nature ...

Senior UX Research Manager, Reading Experiences, Books UX Studio

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

Senior UX Researcher, Global Talent Management & Compensation (GTMC)

The Global Talent Management and Compensation organization is looking for a Senior UX Researcher to join our team. Our team has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a Senior UX Researcher to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite. You will own all aspects of user research within the product development lifecycle from study design to communicating results to senior leadership. You're an experienced UX Researcher who continues to learn new techniques and follows trends in the industry. You collaborate closely with designers to identify research opportunities and deliver customer impact. You help establish best practices and provide consultation on methodologies and approaches. To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Conduct independent research on customer experiences.- Collect and analyze user behavior through CSAT surveys and benchmark studies.- Partner with UX and product teams to identify research opportunities and prioritize research questions based on analysis of current knowledge, project goals, and risks.- Consult on which user research methodology approaches work and which don’t.- Work with Designers, Product Managers, and Engineers to prioritize and drive effective user experience research.- Understand and incorporate complex technical and business requirements into research.- Advocate research findings to diverse audiences through written reports and in-person presentation.- Use best practices to create long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals.A day in the lifeYou will independently own and conduct research studies on strategic initiatives for the organization, establish research best practices, and provide guidance to designers facilitating studies in conjunction with their project work. You will work with UX Designers to help guide the design and prototyping of new experiences ahead of the development schedule. You will also regularly interact with product managers to understand and guide the team’s research needs.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- A Bachelor's degree or equivalent degree in psychology, cognitive science, Human Centered Interaction (HCI), etc.- 6+ years of experience gathering data from customers to inform design and business decisions as a user experience researcher, user experience designer, or similar role- A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.) ...