Sr. UX Program Manager, Alexa Experiences & Services

Alexa Experiences & Services UX team is seeking a self-motivated, ownership-minded, and nimble Senior UX Program Manager to be a force-multiplier for UX Design & Research, amplifying our efforts and impact. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills. This role will provide program management leadership and operational support throughout our design organization and across multiple partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence. You will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners to lead projects throughout the planning, design, and development cycle. In this role, you’ll combine expert program management skills with a passion for user experience to help your team improve the designs of Amazon’s AI assistant used by millions of customers. You’ll work cross-functionally and collaborate with design leadership, designers, product, and engineering teams to plan projects, define milestones, assess risks, and help projects meet deadlines. You will also manage communications to team members, executives and other stakeholders. You are a master planner and a flexible leader who can balance multiple programs in a creative design environment.Key job responsibilities- Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and reviews - Drive team operations to support org health, including: strategic planning, up-leveling team member training and knowledge share, workflow and processes, and collaboration approaches - Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints - Implement repeatable processes and tools to help us scale, prioritize, plan and manage multiple parallel projects across the team and our stakeholders - Support design delivery by driving team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines - Create, maintain, and disseminate project information to stakeholders and senior management - Work across teams to create strong relationships with stakeholders and senior leadership teams - Promote a sense of transparency, visibility, and community among our teamA day in the life- Partner with leaders across Alexa to drive the UX roadmap- Engage with talented UX Designers and researchers on innovative new effortsAbout the teamThe Alexa Experiences & Services UX team is at the forefront of creating innovative new Alexa experiences with generative AI technologies on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices.- 6+ years of design program management experience- Experience managing UX programs and working with Design and Research- Demonstrable history of influencing cross-functional stakeholders, partners, and senior executives- Knowledge of human-centered design process- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management- Experience gathering and analyzing large amounts of data and delivering continuous business improvements- Knowledge of project management tools and methodologies (agile to waterfall)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Asset Librarian, Devices Brand Studio

Amazon Devices is looking for a Asset Librarian to join Devices Brand Studio (DBS). DBS exists to define and drive brand love for Amazon Devices & Services through strategic, creative storytelling at a global scale that inspires customers to choose, use, and trust our products. To achieve this, we invest in brand strategy, creative development, operational infrastructure, and AI enhancements to create brand experiences and storytelling that helps customers understand, navigate, purchase, use, and truly enjoy our product and service portfolio. The Digital Asset Librarian will join the Brand Studio team to enhance the functionality and efficiency of the Digital Asset Management (DAM) tools. This role focuses on updating metadata, improving asset discoverability, and building relationships between assets within the DAM system. The Digital Asset Librarian will also assist with backup administration of DAM tools, collaborate with the Marketing Tools Manager to establish best practices, and conduct team training to ensure consistent workflows and standards.The ideal candidate is a detail-oriented individual with experience in asset management, taxonomy, and tagging, as well as a proactive approach to driving tool evolution and workflow optimization with automation or AI.Key job responsibilities* Metadata Management: Update and maintain metadata to enhance search functionality and improve asset relationships within the DAM tools.* Asset Preparation & Tagging: Own the preparation, organization, and tagging of digital assets to maintain consistency and accessibility for DAM and automation tools.* DAM Tool Administration: Serve as support daily DAM tool administration and issue resolution.* Best Practices Development: Collaborate with the Sr. Asset Mgr to document and enforce standards for saving, tagging, and searching for assets.* Training & Support: Lead training sessions for team members, ensuring alignment on workflows and standards while providing ongoing guidance.* Workflow Improvement: Identify and implement strategies, including automation and AI solutions, to streamline workflows and manage a growing content library effectively.* Cross-Team Collaboration: Work with diverse teams to prioritize and categorize requests, escalating or engaging stakeholders as needed.* Tool Evolution: Share ideas and propose solutions to enhance DAM tool efficiency and align with organizational goals.BASIC QUALIFICATIONS* Experience with Digital Asset Management systems and asset lifecycle management.* Strong knowledge of taxonomy, metadata tagging, and digital file formats.* Excellent organizational and prioritization skills, with the ability to manage multiple tasks and shifting priorities.* Proficiency in working with customers and stakeholders across various teams and disciplines.* Ability to identify and implement automation tools, including AI-driven solutions, to optimize workflows.* Strong problem-solving skills and an innovative approach to toolset evolution.* Exceptional verbal and written communication skills, including experience delivering team training and documentation. ...

Senior UX Designer, Amazon Devices Online Shopping Experience, NA Sales & Marketing

We're seeking a Senior UX Designer who is passionate about leading the creation of innovative tools that enable rapid organizational scaling while delivering great customer value. The ideal candidate will be a strategic thinker with a proven track record of understanding and solving complex user pain points for internal tools teams. As a key member of the Amazon Devices UX & Customer Insights team, you'll spearhead the strategic and tactical design of tools that enable the Devices organization to scale and automate demand planning, promotion services, and forecasting efforts across a wide range of Amazon Devices, including Echo & Alexa devices, Fire TV, Fire Tablets, Kindle E-readers, and Ring and Blink Home Security products.You will tackle challenging internal tools user problems and work to design best-in-class user experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced environment. As a UX Designer for Scaling Tools & Software, you will work with Product Managers, Software Engineers, Machine Learning Scientists, Strategic Planners, and User Researchers to help drive innovation for new and optimized prediction, simulation, and personalization services.Your role will involve creating simple, fluid, and visually appealing experiences that streamline workflows for internal customers. You'll lead the design process to support innovation in machine learning models, science, and technology to automate or augment current workflows. With partnership from key team members, you'll design elegant data visualizations that assist users in making informed business decisions driving billions in revenue annually.We're looking for someone who is detail-oriented and passionate about user experience. You should be comfortable working in a fast-paced, startup-like environment and be eager to learn how to translate business needs into user-focused solutions. While your work will primarily focus on desktop experiences, you should be interested in expanding features across multiple devices.The ideal candidate for this position will be able to visualize experiences both conceptually and in the abstract, translating them into solid design deliverables that meet customer goals and business requirements. You should be responsive, flexible, and able to work collaboratively in an open peer environment. Informed by research and data, you will explore multiple design solutions to given problems or features, communicating these solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.Key job responsibilities* Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, using business requirements, customer research, and iterative feedback to develop scenarios, use cases, and high-level requirements.* Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications.* Develop and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions.* Develop and maintain detailed design patterns that scale for your team and influence other designers.* Lead brainstorming sessions and give presentations to partners and stakeholders to drive design, demonstrating features and flows.* Understand and respond to data (metric tests, usability studies, usage data), using that to inform future design decisions.* Drive measurable improvements in user efficiency and satisfaction for internal tools* Manage relationships with diverse stakeholders across the organizationAbout the teamThe Amazon Devices UX & Customer Insights Team defines and builds e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement, and designs internal software and tools to simplify and automate processes that enable the Devices organization to scale and continue to delight our customers. We are a multi-disciplinary group of UX designers, researchers, and prototypers that envision, create, and execute solutions end to end. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Knowledge of best practices for information architecture and design ...

Copywriter, Brand Innovation Lab, Entertainment and Telco

We are looking to hire an experienced, thoughtful, strategic Copywriter to join the Brand Innovation Lab Scaled Innovation team as we invent new ways to scale premium advertising experiences. The candidate needs to have a knack for delivering clear, compelling, straightforward, and insightful copy for advertisers and customers.You'll partner with Product Managers, UX Designers, Front End Engineers, Program Managers, and Solutions Managers to productize components and features that generate optimized Stores pages. You'll assist on projects, present to key stakeholders, and develop work that scales to self-service advertisers. You'll leverage technology to create optimal workflows and operate well within ambiguity.This role will use data to uncover insights, craft go-to-market materials, presentations, and creating optimized templates. You have strong presentation, and storytelling skills, as well as an acute attention to detail. You display exceptional writing skills and are able to simplify complexity.Key job responsibilities- Leverage writing skills to build clear, concise positioning for new features built for scale- Experience collaborating with multi-disciplined team to create customer-focused solutions that deliver on advertiser objectives.- Works collaboratively in developing campaigns, identifying problems, and inventing solutions with minimal guidance.- Data-driven and obsessed with understanding customer behavior to invent and simplify.- Create concepts, present and execute campaigns on behalf of our advertiser’s needs.- Ability to manage multiple projects while meeting tight deadlines.A day in the lifeIn this role, tactics and strategic decisions may be unclear but the individual works independently and seeks direction. They influence teams and multiple external partners. They develop interconnected deliverables for difficult creative initiatives and synthesize customer research and data to support decisions. They guide brainstorms and collaborate with diverse creative disciplines. The individual is clear and concise in verbal and written communication and present decisions to leaders. They impact the customer experience at the strategic level, contribute to team goals, and drive business results. Additionally, they development internal processes that streamline delivery and raise the creative bar.About the teamAmazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals.BASIC QUALIFICATIONS- Minimum of 6 years copywriting experience at advertising agencies and/or in-house creative departments- Must have an online portfolio URL in your resume, demonstrating copywriting and conceptual thinking skillset, as well as big campaign thinking that can extend into any medium- Strong understanding of digital and social platforms, as well as their use within marketing ...

Producer, Visual Development

Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.Marcom Computer Graphic (CG) Studio is looking for a Producer to join our team. In this role, you will be supporting the efforts of the studio’s Visual Development team to produce best-in-class product visualization. You will be at the forefront of the creative development of Apple’s new product launch campaigns, ensuring development stays on time while relentlessly upholding our creative vision to the highest standards. ...

Voice Designer

Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish.The Apple Human Interface Design team conceptualizes, designs and ships the user experience for Apple products and services. Your ideas can impact the interaction, graphic, sound, voice and haptic experiences used by millions of people across the world. ...

Sr. Manager, UX Design, Foundational People Data Services (FPDS)

We are looking for a Sr Manager, UX Design to drive the vision for how our customers onboard, discover, share and consume the employee data that powers thousands of services across Amazon. This role will lead the UX design and research team within FPDS. You lead with clarity and empathy, inspire others, and have a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes working across product and engineering. You enjoy design debates and thrive on iterating based on customer feedback.Foundational People Data Services (FPDS) is re-imagining how innovative people data services are designed and delivered at Amazon, for Amazonians, by Amazonians. Imagine being at the forefront of innovation by driving the design of cutting-edge experiences that empower Amazon builders to create amazing solutions powered by Amazonian data. This role is for a leader who establishes a strategy, scales their impact by empowering designers and researchers, and elevates the design quality of the entire team. You will develop strong relationships with fellow design leaders across PXT and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers across Amazon globally. As a design leader, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities• Defining and developing the vision for innovative new solutions which work backward from our customers, solving their toughest challenges in consuming, generating and managing employee data• Leading new creative and holistic thinking across diverse personas who use our products; driving the direction and methodology of design and accessibility• Championing cohesion in design that unites experiences into persona-based “hubs”, while continuing to deliver and evangelize a culture of invention and innovation• Leading cross-team conceptual development; being a strategic thought leader in how to implement unmatched experiences that represent the most customer-centric intersection between design, content, and technology that delights Amazonians.• Modeling excellence in design, while growing and developing fellow designers• Demonstrating systems-level design thinking, delivering design solutions that scaleA day in the lifeYou’ll be meeting with stakeholders, understanding complex customer challenges, and leading your design team in the creation of innovative and intuitive experiences for technical and non-technical customers spanning Amazon. You’ll be a key member of the FPDS leadership team and help drive us forward toward our objective as the “everything store” for builders who need people data to power their services. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the experience design, work backward planning, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your design and research status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers. You’ll coach and grow the careers of your design and research team.About the teamBeginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.BASIC QUALIFICATIONS• 10+ years of relevant professional experience driving creative strategy and execution for digital products.• 7+ years of experience leading creative, multi-disciplinary teams.• A portfolio of innovative design work that demonstrates industry-leading human-centered design process and business success ...

UX Designer, Alexa Enterprise

We're seeking an innovative UX Designer to help us expand Alexa to hotels, businesses, and beyond. In this role, you'll work with a blend of visual and voice interfaces to make travel and work easier and more enjoyable—transforming technology used by guests and staff into intuitive, personal experiences.Key job responsibilitiesIn this role, you'll lead the end-to-end design process for complex features and products—starting with early-stage design concepts that help stakeholders and leaders deeply understand the customer experience and ending with actively collaboration with engineers as they implement your specifications.You'll routinely partner with design teams across Alexa to both adopt and extend existing design systems. As you develop new patterns and uncover best practices, you'll contribute to Alexa Enterprise Figma libraries and share what you've learned with the team. You will also be responsible for incorporating insights from relevant Alexa research, conducting hallway testing, and running user research with Dscout to inform and validate your decisions.Along the way, you'll partner with peer designers, product and tech owners, marketing, solutions architects, and business development to be sure the customer remains at the center of our decision-making. This role will provide opportunities to expand your skills, practice growing your influence, and delivering best-in-class experiences for both businesses and end customers.A day in the lifeIn this role, you'll support a product that is still in its early stages. You'll design net-new concepts that no one has ever seen, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience you're designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you'll operate with a high degree of ownership and autonomy throughout your day.About the teamThe Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging and healthcare. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers.We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.’ Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, or similar ...

Senior UX Researcher, AWS Customer Experience (CX), AWS Research

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems Data, Analytics, and Machine Learning? Do you want to be part of a team that is working on building a new product from the ground up?The AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build a research program to define how to evaluate, measure and report on the customer perspective to help define and establish the future of analytics and ML experiences at AWS. The Senior User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products and consoles.This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position will help the Analytics and Machine Learning (ML, or AI/ML) experience team uncover and explain how customers and end-users organize, explore, govern, and manage their systems in AWS - and why they do what they do. This Senior User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Key job responsibilitiesWe are looking for a creative and customer-obsessed Senior UX Researcher to help build and establish a new unified AWS Analytics and ML experience. Your work will empower millions of people working with AI and data, such as data engineers, data scientists, and business analysts. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Define the long-term vision, strategy, and goals for UX research for the Analytics and ML experience team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* 7+ years proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * 7+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * 7+ years of experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar.· MS or Ph.D. in Human Factors, Human-Computer Interaction, Cognitive Engineering wtih relevant research experience, or similar. · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization · An unfailing passion and capacity to advocate on behalf of our users. · Experience in a highly agile/scrum environment. · Ability to work in a startup environment. · User research or other experience from a technical field, such as software development, Systems Manager or similar. · Experience delivering human factors and human-centered research to deliver conversational UIs and digital user experiences that leverage generative AI (genAI) and large language models (LLM). · Meets/exceeds Amazon’s leadership principles requirements for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Data Center Project Architect, DC Design Engineering

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in San Francisco,CA.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a Senior DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a Senior DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 10+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 5+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

Sr. 3D Artist , Device Brand Studio

The Amazon Device Brand Studio (DBS) is seeking a senior 3D artist to raise the bar on CGI renders by building efficient workflows, creative standards, tools, and best practices at both an artistic and technical level within our 3D pipeline to scale the approach across content types and locales. This position is responsible for art-directing and delivering photo-realistic device renders, as well as supporting CGI systems, workflows for Al-generated imagery, and lifestyle renders that scale in volume and quality. 3D device and lifestyle renderings play a critical role in every Amazon device launch. These are typically the first device images customers see when visiting our homepage and detail pages. They inspire and empower customers to purchase devices with confidence. The senior 3D artist works closely with creative directors, program managers, and product leads across the entire devices and services organization to ensure our customers receive the best 3D product experience possible across all marketing channels.Key job responsibilities• Creation of high-fidelity 3D Amazon device renders and environments• Mastery of 3D materials, lighting and rendering• Provide inspiration and guidance to the 3D artists• Drive groundbreaking improvements to how AI is used to bring products to life• Impeccable sense of production scale for CGI workflows• Have a high degree of attention to detail when managing multiple projects, variations, and feedback from project owners• Work with producers and designers on design for concepts and execution• Adhere to Amazon and Amazon device brand attributes and style guidesAbout the teamThe Device Render Team is made up of highly talented CGI artists that understand Amazon customers and how to deliver high quality, photo-realistic device renders at scale.We respect each other and support each other through every aspect of the CGI process. We develop clear source files, documentation and processes, so every artist on the team can easily work within our project pipeline, at any time.We lean on each other for great ideas and inspiration and push each other to learn more and explore new CGI territories for AI and other cutting-edge technologies.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

Sr. UX Researcher, Human Factors, AFT Experience Design, Associate Experience Design

AFT Experience Design, Associate Experience Design (AFT-XD, AXD), is seeking a talented and passionate Senior UX Researcher to join our growing design and research studio. If you are passionate about creating efficient, engaging, and empowering user experiences that scale Amazon’s global fulfillment workforce while keeping associates safe and satisfied, we want you on our team. This role goes beyond digital design, exploring the intersection of the physical and virtual worlds—including building layouts, equipment, work processes, and the physical environments within our fulfillment centers. The Sr. UXR will apply deep domain knowledge in Human Factors and Cognitive Psychology to tackle today’s most challenging questions. You’ll lead research initiatives that directly shape our most advanced and complex digital and physical experiences, working closely with cross-functional partners across design, product management, and engineering. This is your opportunity to create meaningful, measurable impact within Amazon’s global fulfillment network. The ideal candidate is a problem-solver, self-starter, and self-learner who anticipates challenges and identifies opportunities. You’ll thrive in this role if you enjoy collaborating with diverse teams, influencing stakeholders, and seeing your work translated into real-world impact.You will be part of a growing, multidisciplinary team of designers, researchers, and technologists shaping and simplifying the fulfillment center experience through a human-centered design process. AFT-XD offers experiences across rapidly evolving devices, and our projects range from iterative UX design on tactical initiatives to strategic efforts that rethink how fulfillment centers operate. You’ll have a voice in defining and selecting projects where design can have the greatest impact, with opportunities to grow your career in a supportive environment. Our team includes senior designers, user researchers, design technologists, and front-end engineers, as well as mentorship from Amazon’s broader design community. We invest in our team members to help them build unique and fulfilling careers.In this role, you’ll take a leadership position in setting research strategy and driving it across multiple products and domains. You’ll work closely with product managers, designers, engineers, and research peers to understand and address both known and unknown research needs. You’ll also design and conduct research activities, applying your expertise in research methods and best practices while embracing a nimble, creative, and pragmatic approach. This position allows you to push the boundaries of user research within an Agile product development environment, significantly impacting our business by informing and shaping a new collection of products and services.Key job responsibilities- Apply expertise in Human Factors, cognitive science, and experimental design to lead research initiatives that inform the design of advanced, complex experiences. - Help product teams and leadership define the right research questions to ask. - Proactively identify user needs and problems, initiating the research process to develop high-quality research plans and actionable insights. - Define and execute research methods tailored to the problem, including field research, lab studies, remote testing, biometric testing, and A/B tests. - Analyze primary and secondary data to provide focused, insightful, and actionable findings. - Translate insights into measurable customer experience outcomes aligned with business goals. - Collaborate with partners to design innovative end-to-end solutions, iterating and testing until goals are achieved or hypotheses are refined. - Communicate complex concepts clearly and persuasively to different audiences and levels of the organization. - Advance knowledge management frameworks to inform decision-making and prioritize investments.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Experience DesignAFT’s Experience Design team shapes and simplifies the fulfillment center experience by delivering inclusive solutions that work for everyone, from the screen interface to the larger ecosystem in which our products are used. BASIC QUALIFICATIONS- 6+ years of proven success leading customer focused research projects resulting in the delivery of world-class experiences with measurable business impact.- A BS or equivalent degree in Cognitive or Experimental Psychology, Human Factors, or equivalent.- Hands-on experience with a full range of Human Factors methods and tools, including allocation of function and biometric assessment.- Broad UX research and analysis skills, (e.g., designing, conducting, and analyzing data generated though a range of research methods.)- Advanced knowledge of statistical methods.- A portfolio demonstrating past work experience and deliverables (e.g., study plans, reports). ...

Senior UX Designer, Prime Video

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Growth Design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers rent, buy, and subscribe to the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.This role is for a hands-on leader who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product teams to develop use cases and high-level requirements.- Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Develop and maintain detailed user-interface and interaction specifications.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video Growth Design will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and across Amazon, using your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamYou’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.- 8+ years of design experience- Have an available online portfolio- Experience designing across Web, Mobile, and Living Room platforms.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Principal, UX Design, Amazon

Amazon Ads is looking for a Senior Principal, UX Designer to join us as we innovate and streamline campaign planning, management, and reporting experiences, making the complex seem simple. You’ll be involved in all aspects of product development from brainstorming the next innovation to working collaboratively with user research, engineering, product management to bring it to life.We are looking for a UX Leader who loves learning, and is passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You have comprehensive understanding of the current state of web technology and best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on technical teams, skilled in using data to make decisions and able to thrive in a fast-paced environment.At Amazon we put our customer’s first in everything we do – including our advertising programs. We are investing heavily in building solutions that enable brands to connect with their customers—globally and at scale—where they shop, read, watch videos, and share online. The Ads UX (AUX) team excels at distilling the needs of a diverse user base into experiences that balance efficiency with robust utility.Key job responsibilities* Own the UX of an emerging product with impact across Amazon* Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.* Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.* Thoughtfully simplifies and distills complex processes into intuitive and elegant UI.* Establish and maintain detailed user-interface patterns and specifications—working closely with developers to see your design through to deployment.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.* Partner closely with other product and design teams across Amazon* Mentor junior talent* Examples of shipped work across multiple platformsAbout the teamAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy.- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field- 10+ years of experience managing and influencing senior leaders to help teams progress quickly- Excellent bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment- Willing to roll up the sleeves to meet business and product deliverables- Design operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritization- Proven ability to drive the design review cycle and present to senior leadership stakeholders- Possess excellent communication, presentation, interpersonal and analytical skills- Experience with advertising products and technology Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $196,700/year in our lowest geographic market up to $292,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. UX Designer, People Engagement Experience

Join the People Engagement Experience (PEX) team and help make Amazon Earth's best employer. We are a group of forward-thinking UX designers, researchers, writers and design technologists who are revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re customer-obsessed, driving impact across the company by delivering on user and business needs. We support Amazon's mission by making it easier to acquire, train, and retain employees.In this role, you will improve employee product experiences at a global scale. You will collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operations organizations. As a designer, you will help identify a design vision to raise the UX bar for this domain.You're an innovative self-starter in driving operational excellence. You have proven the ability to succeed in a highly ambiguous, fast-paced environment, the skills to work collaboratively, and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for the end-to-end experiences and features across desktop, mobile and more. - Lead the discovery, strategy, concept design, and launch phases of a project.- Champion user-centered design culture. - Model behavior that exemplifies Amazon Leadership Principles and raises the design bar for the organization.- Take the complex and make it simple, despite technical complexities.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeYou will work with product and engineering stakeholders closely on a day-to-day basis and collaborate with other UX designers in the same team to connect individual features to form a holistic experience. You will share design work regularly for design team peer review, stakeholder review, and leadership.About the teamWe are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consists of designers, researchers, and writers, and is very diverse in terms of educational background, gender, race, skills, and location. - 7+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience designing in an agile development environment- Experience with UX design of complex workflows- Experience defining and maintaining design patterns and UX standardsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior UX Designer, Search and Conversational Shopping Design

The Search and Conversational Shopping Design (SCSD) team is seeking a problem-solving forward-thinking Sr. UX Designer for Search to amplify our efforts and impact. You will collaborate closely with a cross functional group of designers, researchers, writers, engineers, data scientists, and product managers. You will work alongside design leadership to deliver a best-in-class search experience to our hundreds of millions of customers. We have a bold vision to create a tailored search experience that helps shoppers gather inspiration, find the right products within Amazon’s selection, and evaluate products for purchase with ease. Come build the future of Search with us!A day in the life• Collaborate and partner with other search designers and design leadership to evangelize the value and raise the visibility of design across Amazon• Work with Key Partners, Research, Product Owners and Engineers to understand the customer needs and deliver strategic customer experiences• Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale• Partner with design and product to establish design and user experience guidelines across global platforms and modalities• Craft design artifacts like: personas, wireframes, process flows, high-fidelity comps, prototypes and videos to test, evangelize and deliver your idea About the teamThe Search and Conversational Shopping Design (SCSD) team is responsible for the customer experiences (CX) that makes it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class Search experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission. - 6+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Product Designer, tvOS

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s tvOS Design team is seeking a Product Designer to work on creating beautiful and intuitive experiences for the big screen. You are a brilliant problem solver, self-starter, and excellent communicator with a passion for great design and the ability to achieve it. You are an excellent interaction designer with strong prototyping skills. We’ll provide you with unparalleled levels of opportunity and resources, with the goal of creating expressive, creative, and collaborative experiences that set new standards for the TV industry, and entertain people in meaningful ways. By constantly focusing on the consumer, you’ll create products that are not only amazing to look at, but also intuitive and useful to billions of people worldwide. Join this team if you’re committed to making each human interaction amazing for our customers. ...

Senior UX Design Technologist, Worldwide Prime UX

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items, as well as streaming of Prime Video, Prime Music, and Prime Reading, early access to select lightning deals, and more. The Amazon Prime program is present in 25+ countries and is ever-expanding. The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers, and are relentlessly focused on improving the membership experience to delight customers around the globe. The Prime UX team works with global product, marketing, branding, science, and technical team partners to deliver compelling customer experiences for Amazon. As a Senior UX Design Technologist, you will play a pivotal role in the Prime UX design organization, applying your technical skills to conceptualize and prototype customer-centered design solutions that delight Amazon Prime customers around the globe. You will be part of core UX team responsible for building and evolving the Prime Design System, and bringing design ideas (interactions, visuals, sound, motion) to life to drive innovation within the Prime membership experience. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our design, product, engineering, and marketing partners, and helping Prime UX deliver design at scale. If you're an experienced UX Design Technologist who thrives on pushing the boundaries of what's possible, we'd love to hear from you. Join our team and help us create innovative solutions that delight Amazon Prime customers around the world.Key job responsibilities- Build high-quality, functional prototypes and demos that convey, prove, and advance the vision of future Prime products and features- Work with Amazon-wide stakeholders, including UX and engineering partners, to design, build, and maintain the central Prime Design System Library- Collaborate with design leadership and cross-functional partners throughout the product development lifecycle- Work alongside designers, product managers, engineers, and other experts to drive concepts from ideation to implementation- Advance design thinking by leveraging your technical expertise and supporting your team- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportBar-raising deliverables: - Extensive experience in prototyping and building user-facing digital experiences- Ability to lead the execution of large-scale prototypes and provide technical expertise on UX solutions- Strong collaboration and communication skills to work effectively with cross-functional teams- Comfort with ambiguity and the ability to drive projects forward in a complex, fast-paced environment- Passion for delivering design at scale and a relentless focus on improving the customer experienceBASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Proficiency in a range of design and development tools, such as Figma, Framer, React, and JavaScript ...

Product Designer, Amazon Music Design

As a UX Designer on Amazon Music, you will support and work alongside other product designers across the full spectrum of the product design process from discovery and research to concept development, wireframes, and high-fidelity designs spanning multiple platforms and modalities. In collaboration with business leaders, engineers, product managers, and other UX and visual designers, you will focus on improving how customers interact with our voice-forward multimodal experiences. To be successful you must be a critical, inventive thinker with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music fan would be a big plus.Key job responsibilities• Design beautiful, useful, and desirable user interfaces and experiences in a team environment• Leverage templates to create process flows, conceptual diagrams, wireframes, storyboards, and other written and visual artifacts to effectively communicate high-level design strategies.• Quickly iterate on user flows, wireframes, high fidelity mockups, prototypes, and design specifications with Design, Product, and Engineering teams, as well as business stakeholders and executive leadership.• Incorporate customer feedback, technical constraints, and usability findings into design.• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.• Leverage templates to create and refine sample dialog interactions and language model training data• Work with cross-functional teams to assess and optimize new and existing features, and processes • Present design work with partners for review and feedback• Be resourceful and creative to overcome obstacles and turn challenges into opportunities.A day in the lifeIn this role, a UX Designer will work closely with design, product, research, engineering, and other teams across Amazon Music and Amazon to iterate on new and existing experiences that delight customers.About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. - 5+ years of design experience- 3+ years of experience delivering design solutions as a UX designer, Voice designer, and/or Interaction designer.- Have an available online portfolio- Experience with Figma and other prototyping tools.- 2+ years of mass-market consumer web / mobile products experience- Experience working in a collaborative team and working directly with developers for implementation of designsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Innovation and Design Engineer, Worldwide Design and Engineering

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience • 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related • Experience must involve ownership/management of engineering design projects • Experience using business/technical software like MS Excel, MS Project, and CAD software• Ability to travel 20% globally. ...