Design

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.BASIC QUALIFICATIONS- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools ...

We’re Amazon’s Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and empathetic. When our customers have problems we make solutions effortless, and when they need additional help we ensure the best possible human support through industry leading tools. We innovate relentlessly, spending time in contact centers, with customers the field, in the UX research lab, and iterating on UX prototypes. Our work greatly impacts our customers’ experience and is critical for Amazon.This role is for a hands-on UX Research and Design leader who establishes a vision and strategy that enables a team of talented UX designers, researchers, writers, and program managers to deliver bar-raising experiences for customers around the world. In this role you will drive UX strategy across multiple user experiences, creating roadmaps and determining priorities for your team. You partner closely with product and tech leaders, using quantitative and qualitative evidence to inform and guide UX direction. The right candidate will coach their team from a deep understanding of UX best practices, and embody a nimble, creative, and pragmatic approach that pushes the boundaries of agile UX. Your organizational savvy will position the team to have optimal impact and deliver strong, measurable results. You sincerely believe that design is more than surface level, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- You are a role model, mentor, and motivator for individual contributors and UX managers alike.- You bring deep expertise in UX design across UX disciplines (frameworks, interaction models, prototypes, research, operations, language).- You lead with deep empathy for our customers, our customer service associates, and your team.- You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You ensure creative quality through the methods an mechanisms you set in motion.- You are invested in growing people, developing talent, creating an inclusive and inspiring environment, and fostering collaboration.- You have experience presenting design work to partners and executive leadership for review, feedback, and sign-off. You coach others to do the same.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeYou will inspire and mentor the entire team, and teach your managers to do the same through active coaching. You will represent the voice of UX to leadership across the wider organization and teach your UX leaders to do the same. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to complexity, working strategically with other team leaders and team members across the organization.About the teamThe Customer Service UX team is made up of a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every experience we design intuitive, effortless, seamless, and empathetic. We trust each other, collaborate regularly, and work to ensure we all raise the bar on UX quality. We work hard, but also work hard to support each other, remain genuine, and create a positive culture of balance between work and the rest of life.- Experience leading midsize UX teams (more than 25 UX professionals).- Experience leading multi discipline UX teams, including UX managers.- 15 + years of design experience with 10+ years leading design teams.- Experience presenting to and effectively advising senior leaders outside of design.- Experience managing teams and collaborating with partners across multiple groups and time zones.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $216,400/year in our lowest geographic market up to $322,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Digital sculptors on the Apple Industrial Design Team take projects from concept models to final production surfaces and are responsible for the production data sets. We are a group of imaginative, problem solving, creative people always looking to hone the craft of sculpting. We work hand in hand with Industrial Designers and partner closely with engineers, artists, model makers and vendors. A culture of technical excellence, learning and growth is fostered by a diverse and close knit team that has fun working side by side with the designers in the Apple Design Team. The sculpting team is crucial to the design and development of all current and future Apple products. ...

Come join the Device Operations Technology and Software (DOTS) team to fulfill our vision of enabling customer success by building world-class scalable and innovative solutions that anticipate Original Equipment Manufacturer needs and optimizes decision-making throughout the product life cycle.We are looking for a talented UX Designer to help design our next generation systems. We are looking for someone passionate about delivering the best possible customer experience for our products. You’ll work closely with a cross-functional group of UX researchers, engineers, product managers, research scientists, and executives to propose and drive innovations in Device Operations.The ideal candidate has experience designing exceptional UX for business application systems, with strong ideation skills, holistic design thinking, attention to detail, and passion for making difficult tasks into simple and delightful experiences for the user. You must be able to work with ambiguity in a fast paced environment and deliver designs that elevate the customer experience.Key job responsibilities- Own the CX from beginning to end and ensure product/feature is built to spec and achieves project goals.- Conduct user research to understand user behaviors, needs, and motivations.- Translate research findings into actionable insights and design solutions.- Create wireframes, prototypes, and high-fidelity designs to communicate design concepts.- Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with project goals.- Iterate designs based on user feedback, usability testing, and data analysis.- Work inventively around constraints and navigate ambiguous situations.- Be a passionate and effective advocate for design with non-design audiences.- Build relationships and communicate effectively with local and remote cross-functional teams.A day in the lifeThis is an opportunity to get into the ground floor of a new team in device operations. The central design team provides lots of opportunities to learn and grow.About the teamThe DOTS team is dedicated to delivering software and business solutions for Device Ops & Supply Chain (DeviceOps), focusing on creating scalable infrastructure for future challenges. Collaborating with various Amazon teams, DOTS develops requirements, crafts user experiences, manages programs, makes critical decisions, and ensures data accuracy. The team harnesses science, data engineering, business intelligence, and UX design expertise to develop product strategies that enhance optimization and efficiency within DeviceOps. BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- - Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Pro Video Apps is seeking a Product Designer to enable editors and filmmakers to realize their creative vision, whether they’re making an online video or working on major pictures – and everything in between. You are a brilliant problem solver, self-starter, and excellent communicator with a passion for great design and the ability to achieve it. You possess a blend of interaction design, visual design, and prototyping skills. You have a talent for simplifying complex, productivity workflows in ways that’s approachable for all users.We’ll provide you with unparalleled levels of opportunity and resources, with the goal of creating expressive, creative, and collaborative experiences that set new standards for the industry, and advance video creation and consumption in meaningful ways. By constantly focusing on the scaling powerful video creation experiences, you’ll create products that not only produce amazing content, but also feel intuitive and useful to billions of people worldwide. We offer a powerful collection of tools for video capture and post-production, giving creatives everything they need to go from inspiration to delivery. Join this team if you’re committed to evolving the future of visual storytelling for all in compelling ways. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you could accomplish. Bring your passion, dedication and focus, and help invent the future! ...

Are you an experienced Electrical Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Physical Security BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Video Surveillance, Access Control, Intrusion Detection, CCTV systems. You will produce, maintain and publish permit Security drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the electrical systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Understanding of electrical engineering calculations and studies, such as short circuit, arc flash analysis.• Ability to perform voltage drop calculations, raceway and conductor sizing, and grounding system conductor sizing.• Preparing and developing detailed Revit models of electrical building systems.• Developing & publishing construction documentation for electrical building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models, studies and construction documents as required with coordination of engineering group.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for engineering evaluations and surveys as required. On average, once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeDay in the LifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWhy AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Tea Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Electrical building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Electrical engineering BIM models and construction drawings.• Practical knowledge and understanding of electrical codes (NEC) and safety regulations.• Ability to conduct lighting illumination calculations.• Understanding of power distribution and as represented by Single Line diagrams, plans and schedules. ...

Amazon Advertising's Brand Innovation Lab is looking for a talented and passionate Experience Design Manager to lead a group of talented UX Visual and Interactive Experience Designer to create customer obsessed digital experiences. Our team is focused on helping advertisers promote their brands in new ways on Amazon through creative and innovative solutions.Key job responsibilities- Mentor, coach, and grow an international team of UX Visual and Interactive Experience Designers to deliver exceptional customer experiences with the highest level of visual polish, establishing mechanisms like design critiques to ensure quality.- Balance the pursuit of a high creative standard with the need for a seamless and frictionless user experience.- Own objectives to reduce development hours required for creating bespoke digital experiences.- Champion accessibility in all team projects and influence peers to prioritize inclusive design practices.- Partner with evergreen ad product owners to develop long-term strategic design roadmaps, implementing systems and validating patterns through testing.- Manage Brand Innovation Lab's global Figma organization, distributing templates, maintaining design libraries, and establishing best practices for file organization and team structure.- Resource and schedule your team's design work for the Brand Innovation Lab's advertising campaigns.- Adopt a product-minded approach by identifying repetitive manual tasks and proposing streamlined solutions through components or innovative methods.A day in the life- Partner with Solutions Managers to schedule or scope campaign deliverables, such as a FireTV or Amazon.com shopping experience.- Meet with product owners to identify and consult new features in Ads solutions such as Hyundai's showroom or GEICO's Quote on Amazon- Foster an inclusive and sustainable culture through 1:1s and team activities- Define and continuously measure your team's KPIs through Weekly Business Reviews and yearly operational planning- Stay in sync with your peers, including Design Technology Managers, to facilitate smooth handoffs from project design to developmentAbout the teamBrand Innovation Lab pushes boundaries on advertising products and creates flagship experiences that help the world’s largest advertisers deliver value to customers, and impact the long-term growth strategy of Amazon Advertising. The team works strategically to develop unique, ad product-agnostic campaign ideas that bring customer insights to life across Amazon, and uncover new ideas that will grant clients access to new parts of the Amazon canvas through integrated brand partnerships and product betas. This role specifically sits within the Brand Innovation Lab Endemic team, working across brands.BASIC QUALIFICATIONS- 2+ years of experience managing a team of designers to create immersive digital content. - Strong understanding of design thinking, design research, and user-centered design principles. - Excellent communication skills, both verbal and written. - 6+ years of design experience as an individual contributor. - Proven experience delivering accessible solutions meeting WCAG 3.1 AA standards. - Basic knowledge of web development, including HTML, CSS, and JavaScript. ...

Our team is looking for a Senior Human Experience Researcher to help us deeply understand diversity across our +1 million employees and disrupt inequities to delight employees. This includes internal exploration and improvement how we work and our employee facing experiences, and develop a deep understanding of what inclusive research and design looks for diverse audiences at scale. In this role you will own and define our User Research strategy and long-term research roadmap for understanding and advancing Diversity, Equity and Inclusion for our employees around the world. You will leverage your deep research expertise and applied experience to propose and personally execute impactful research that influences our internal processes and end-to-end experience across Amazon. In this role you will collaborate with business lines across Amazon, product organizations and executive leadership to identify practices and contributing factors that may unintentionally perpetuate societal inequities for employees. You will utilize your extensive applied experience to design rigorous research focused on unravelling complex issues while challenging conscious and unconscious biases. In addition, you will aid in defining and identifying evidence based best practices and interventions that foster programmatic success and equitable outcomes. Your research will inform and guide decisions as we create inclusive, equitable, and employee-focused experiences. If you are passionate about using research to inform early strategic decision making, enjoy collaborating closely with diverse and highly skilled people, and like your efforts to translate into impact on the employees of one of the largest companies in the world, we want you on our team.Key job responsibilities- Championing a human-centered, responsible, and participatory approach to ensure ethical and inclusive outcomes, including inclusive facilitation experiences, research interactions that feel reciprocal, and respectful & responsible research recruiting practices.- Lead strategic research projects, driving research findings into actionable insights and inclusive experiences through a co-creative, equitable, and socially responsible approach to design.- Define a human-centered, multidisciplinary approach in shaping meaningful ML and generative AI solutions create inclusive, equitable, and socially responsible experiences and products.- Define research strategy and lead research initiatives where the employee and business strategy has yet to be defined.- Dive deep into both qualitative and quantitative data in order to bring forward actionable insights that generate innovations and help partner teams make informed decisions. - Influence across business lines and organizations through fluid and effective communication with both senior executives and the team, striking a balance in tone and content to service multiple audiences.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and design to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 5+ years proven success leading user research projects with demonstrated impact.- Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).- 5+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).- 5+ years of experience with research methods including: field research, co-creation, participatory research, usability, focus groups, survey design, and data analysis including statistical measures.- BS in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline. ...

As part of Amazon's Devices and Services Design Group (DDG), the Futures Design team is responsible for exploring and defining big, ambitious opportunities that could shape the future of consumer products and services. We operate with runway to invent and design category-defining experiences.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our small, agile Futures Design team. Leveraging your deep technical expertise and experience in world-class consumer software, you'll help unlock challenging scenarios and enhance our ability to deliver design at scale - across a range of innovative, multimodal devices. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work quickly, choosing the right technology for each task, to bring design ideas (interactions, visuals, sound, motion) to life. Your work will be instrumental in demonstrating and evaluating these concepts, serving as a crucial reference for our engineering partners.Equipped with a maker's mindset, you'll be asked to creatively overcome platform limitations, tinker with ideas, and think outside the box in code. You will be collaborating closely with designers, product managers, and other experts, you'll deliver quickly, iteratively, and with a keen eye for detail.Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.Key job responsibilities- Build high-quality, functional prototypes that convey, prove, and advance the vision of future products- Collaborate with design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation- Advance design thinking by leveraging your platform expertise and supporting your team- Continuously evaluate and document new standards or patterns that emerge from your work- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with machine learning. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It's a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.About the teamOur tight-knit team of design technologists brings a diverse range of expertise to the table. We work collaboratively across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Alexa-powered devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what's possible. Whether it's integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work closely with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Experience collaborating with UX, Product, and technical partners- Experience developing visually polished, engaging, and highly fluid UX prototypes- Have coding samples in front end programming languages ...

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. At Apple great ideas have a way of becoming great products, services, and customer experiences. We are seeking an experienced designer to join our App Store Product Design team in an exciting and fast-paced organization. The ideal designer will have a passion for tackling complex problems and designing sophisticated, simple solutions that surprise and delight users. We’ll provide you with unparalleled levels of opportunity and resources, with the goal of crafting experiences that influence the industry, as well as people’s lives. By constantly focusing on the consumer, you’ll build products that are not only amazing to look at, but also intuitive and useful to billions of people worldwide. Join this team if you’re committed to making each human interaction — visual, audial, and haptic — amazing for our customers. ...

The Interaction Architecture team is searching for a Producer. In this role, you will help the team in organizing our explorations, connections and prototype development work. Your creative practice will be a balance of partnering and directing, i.e. be a coach that works both by watchful observation and active support. You will work closely with the team to foster and nurture ideas, help organize projects, prioritize our work, and be a connector to teams in the studio and across Apple. ...

AFT Experience Design, Associate Experience Design (AFT-XD, AXD), is seeking a talented and passionate Senior UX Researcher to join our growing design and research studio. If you are passionate about creating efficient, engaging, and empowering user experiences that scale Amazon’s global fulfillment workforce while keeping associates safe and satisfied, we want you on our team. This role goes beyond digital design, exploring the intersection of the physical and virtual worlds—including building layouts, equipment, work processes, and the physical environments within our fulfillment centers. The Sr. UXR will apply deep domain knowledge in Human Factors and Cognitive Psychology to tackle today’s most challenging questions. You’ll lead research initiatives that directly shape our most advanced and complex digital and physical experiences, working closely with cross-functional partners across design, product management, and engineering. This is your opportunity to create meaningful, measurable impact within Amazon’s global fulfillment network. The ideal candidate is a problem-solver, self-starter, and self-learner who anticipates challenges and identifies opportunities. You’ll thrive in this role if you enjoy collaborating with diverse teams, influencing stakeholders, and seeing your work translated into real-world impact.You will be part of a growing, multidisciplinary team of designers, researchers, and technologists shaping and simplifying the fulfillment center experience through a human-centered design process. AFT-XD offers experiences across rapidly evolving devices, and our projects range from iterative UX design on tactical initiatives to strategic efforts that rethink how fulfillment centers operate. You’ll have a voice in defining and selecting projects where design can have the greatest impact, with opportunities to grow your career in a supportive environment. Our team includes senior designers, user researchers, design technologists, and front-end engineers, as well as mentorship from Amazon’s broader design community. We invest in our team members to help them build unique and fulfilling careers.In this role, you’ll take a leadership position in setting research strategy and driving it across multiple products and domains. You’ll work closely with product managers, designers, engineers, and research peers to understand and address both known and unknown research needs. You’ll also design and conduct research activities, applying your expertise in research methods and best practices while embracing a nimble, creative, and pragmatic approach. This position allows you to push the boundaries of user research within an Agile product development environment, significantly impacting our business by informing and shaping a new collection of products and services.Key job responsibilities- Apply expertise in Human Factors, cognitive science, and experimental design to lead research initiatives that inform the design of advanced, complex experiences. - Help product teams and leadership define the right research questions to ask. - Proactively identify user needs and problems, initiating the research process to develop high-quality research plans and actionable insights. - Define and execute research methods tailored to the problem, including field research, lab studies, remote testing, biometric testing, and A/B tests. - Analyze primary and secondary data to provide focused, insightful, and actionable findings. - Translate insights into measurable customer experience outcomes aligned with business goals. - Collaborate with partners to design innovative end-to-end solutions, iterating and testing until goals are achieved or hypotheses are refined. - Communicate complex concepts clearly and persuasively to different audiences and levels of the organization. - Advance knowledge management frameworks to inform decision-making and prioritize investments.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Experience DesignAFT’s Experience Design team shapes and simplifies the fulfillment center experience by delivering inclusive solutions that work for everyone, from the screen interface to the larger ecosystem in which our products are used. - 6+ years of proven success leading customer focused research projects resulting in the delivery of world-class experiences with measurable business impact.- A BS or equivalent degree in Cognitive or Experimental Psychology, Human Factors, or equivalent.- Hands-on experience with a full range of Human Factors methods and tools, including allocation of function and biometric assessment.- Broad UX research and analysis skills, (e.g., designing, conducting, and analyzing data generated though a range of research methods.)- Advanced knowledge of statistical methods.- A portfolio demonstrating past work experience and deliverables (e.g., study plans, reports).- Advanced Degree (e.g. MS or PhD in Human Factors, Experimental, or Cognitive Psychology).- Research experience involving technically complex, and highly advanced consumer product interfaces.- Self-starter who possesses flexibility to work in a fast-changing environment and ambiguous situations.- Experience incorporating research with agile software development.- Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.- Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Strong qualitative and quantitative analytical skills, excellent attention to detail and good business judgment.- Proven history of having worked across cross-functional teams and functions.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 7+ years of design experience in commercial / industrial / other complex technical projects. · 2+ years of Data Center or Mission Critical facility design experience. · 4+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

Amazon's Devices and Services Design Group (DDG) is seeking a Principal Design Program Manager to drive strategic planning across the organization. This role will be responsible for working with partners and stakeholders to define and manage priorities for the org and the operating model to support them. In order to be successful, this person will need to bring along cross organization stakeholders to gain their buy-in and support. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills.In this role, you will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners. You will combine expert program management skills with a passion for user experience to help teams across Devices and Services improve the designs of Amazon’s products and services. You will need to manage communications across levels and organizations within Amazon to ensure awareness, understanding and alignment with organizational and business priorities.Key job responsibilities- Strategic Planning: Mitigate ambiguity in studio-wide planning by creating strategic short- and long-term plans.- Goal Creation and Guidance: Manage studio-wide key performance indicators to track and enhance DDG success.- Operational Modeling & Measurement: Direct the analysis and improvement of organizational workflows to enhance planning and ensure scalability.- Change Management & Leadership: Craft comprehensive change management strategies for new initiatives, leading operational transformations with an emphasis on minimizing disruptions and maximizing adoption.- Executive Reporting: Regularly provide data-driven updates to senior executive leadership regarding team performance and the impact of operational strategies.- Communication Strategy: Consistently communicate the status and activities of the organization in a clear, concise, and business-oriented manner, while maintaining strong relationships with DDG and D&S partners.- Professional Development and Mentorship: Promote the growth and development of the design team through targeted training programs and mentorship opportunities, cultivating a culture of continuous learning, improvement, and self-sufficiency.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 8+ years of UX Design Project/Program Management and/or Design Ops experience in design organizations- 8+ years of working cross functionally with design, product and tech teams experience- Experience operationalizing and maturing UX Design organizations within a complex and ambiguous corporate environment.- Experience owning program strategy and end to end delivery, including defining program requirements and using data and metrics to determine improvements- Experience working with, presenting to, and influencing senior executives up to VP level ...

This is a unique opportunity to grow and scale the future of WW Prime for 250+ million members by deeply understanding customer needs and planning for better customer outcomes. As a Principal UX Researcher, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods to understand the current state as well as uncover future customer needs and opportunities. You define research strategy and lead high-impact initiatives where the product and business strategy is highly complex. With a keen eye for adapting existing methods and creating new research frameworks, you provide critical insights that influence end-to-end customer experience and long-term business strategyKey job responsibilities* Asking better questions to define WW Prime research strategy and own the research roadmap in partnership with the research team and cross-functional partners * Lead complex, high-impact research initiatives where the future product strategy has yet to be defined, and apply the research to a strategy that benefits the business and customers * Adapt and create new user research methodologies to meet the unique needs of your product(s) or business goals* Mentor researchers, empowering their growth and development* Define prioritization criteria and measurement frameworks for the research you conductA day in the life* Leads user research that influences end-to-end customer experience and impacts the long-term business strategy * Advocates for inclusive and diverse products that serve all types of customers* Partners on significantly complex research studies to identify customer segments and latent needs across teams* Brings clarity to complexity, probes assumptions, illuminates pitfalls, and fosters shared understanding of customer needs* Communicates pragmatically, balancing business and customer needs, and asking the hard questions* Helps the organization move quickly, experiment and learn. Shows high judgment in driving executive-level escalations, and leads with grit and optimismAbout the teamThe Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.BASIC QUALIFICATIONS* 10+ years of experience conducting UX research on products and working in close partnership with executive leadership* Deep technical proficiency in different research methods, including when and how to apply them during the product development process* Master's or PhD degree in Data Science, Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field* Experience communicating user research findings with senior cross-functional partners to drive impact ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking a Sr. Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington • Herndon, Virginia • Columbus, Ohio• Austin, Texas As a Physical Security Engineer at AWS, you will lead security designs for Amazon Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for DCs in our Americas Region and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners. As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants. • Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience • 5+ years of physical security design experience • 1+ years of physical security design experience in data center or similar mission critical projects ...

Amazon Photos helps consumers preserve, share, and relive their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, and Fire TV. The service is also integrated into Alexa devices such as Echo Show. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.We have been growing as a business and now we are growing as a team, looking to add a Senior UX Designer that will focus on designing, defining, and delivering beautiful, useful and customer-centered Photos experiences across Echo Show and Fire TV. Who you are:You love the creative process. You’re a photos-obsessed, systems-thinking Senior UX Designer who craves to craft engaging, elegantly usable experiences and interactions. You’re hungry to apply your superior user experience and information architecture skills, visual design flair, problem-solving abilities, and soft skill expertise. You balance your passion for inspired, compelling, elegant, simple designs with a highly analytical nature, precise execution, and a relentless drive to design, build and deliver end-to-end experiences.Key job responsibilities - Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements - Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings - Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects- Know your customer and delight them with your inventions- Partner with your teammates in Product and Engineering, and collaborate on your ideas- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches- Follow up on your live designs with testing and iteration- Have fun! Design is a dream job and you should be doing your very best, most rewarding workA day in the lifeIdeally, you will be engaged in designing for the customer whenever possible. If you are in meetings, they should be with people who can help you make decisions about your design. Otherwise, you are encouraged to decline.Day-to-day, you will likely have ongoing in-person and virtual conversations happening with a group of designers, product managers, and engineers who might need your opinion or ideas, and vice versa.About the teamWe are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Amazon Alexa is one of the world's most utilized and beloved assistants. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in AI technologies. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.The Alexa Experiences & Services team is looking for a Senior User Experience Designer to work on Proactive Experiences as well as other exciting Alexa projects. The Alexa Proactivity designer will support the Alexa Customer Journeys team to enhance the customer’s experience by anticipating their needs or current context — and meet those needs with information, suggestions, and/or actions in the most appropriate interaction modalities and CX across multiple product surfaces.This Senior UX Designer will work on cutting-edge Alexa features and revise existing features. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science and operational teams to successfully go from early stage product concepts to iterations and launches of new features.Key job responsibilities- Create world-class, user-centered designs through consideration of customer research, business requirements, technical considerations, and usability study findings, These experiences will bridge voice, multimodal, web, and mobile applications.- Collaborate directly with Conversation Designers and the Research team to ensure a consistent and delightful experience across all customer touch points- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements- Collaborate directly with Software Engineers to bring the resulting designs and vision to market- Develop conceptual diagrams, wireframes, visual mockups, and prototypes- Develop and maintain detailed user-interface specifications- Present design work to the design team, product team, and leadership for review and feedbackAdditional Preferred Qualifications: - Ability to take complex concepts and quickly turn around detailed flows and mockups or prototypes reflecting a range of options- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment- Ability to communicate, present, and gracefully defend your team’s design decisions- Experience with multiple platforms and form factors, including phone, tablet, multi-modal, and wearables- Experience building voice-based products and services- Bachelor’s degree in Design or equivalent design-related field, or commensurate industry experienceA day in the lifeEach day, you will connect and collaborate with designers and researchers across the Alexa team. You’ll work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with software teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a supportive community of team members who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance and will actively support your professional growth.About the teamThe Alexa Experiences and Services Design and Research group works on foundational and innovative Alexa experiences on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices. We’re a passionate group of designers and researchers dedicated to delighting Alexa users.- 8+ years of design experience- Have an available online portfolio- Experience with UX design of complex workflows- Experience with Figma, Sketch, or their functional equivalentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Global Talent Management and Compensation (GTMC) owns Amazon’s talent programs and processes, and codifies these in intelligent products that enable Amazonians worldwide to build rewarding careers. GTMC’s UX team enables these products by researching our customer's talent needs, and crafting solutions into consumer-grade user experiences that Amazonians love to use. We’re looking for a Principal UX Designer to further accelerate our vision--to wake up every day obsessing about the employee experience at Amazon. In this role, you will share responsibility for crafting the vision for our next-generation product suite and leading the execution of that vision. You'll craft elegant design solutions across a range of personas and platforms, collaborate closely with product and engineering partners, and scale your solutions throughout Amazon's People and Experience Technology (PXT) organization. You will join and partner closely with a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.To succeed in this role, you must be an innovative self-starter, a strategic big-picture thinker, and a dedicated collaborator. Key job responsibilities- Set UX vision for the organization and influence the strategic product roadmap.- Own the design of end-to-end product experiences and features.- Lead design through all phases of the product development lifecycle, from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior designers into future leaders.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Principal UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own major products, and collaborate deeply with other UX designers and research across teams, connecting individual features to a holistic, wide-ranging experience. You will share design work regularly with design team peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 10+ years of design experience- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items, as well as streaming of Prime Video, Prime Music, and Prime Reading, early access to select lightning deals, and more. The Amazon Prime program is present in 25+ countries and is ever-expanding. The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers, and are relentlessly focused on improving the membership experience to delight customers around the globe. Prime UX researchers and designers work with global product, marketing, branding, science, and technical team partners to deliver compelling customer experiences for Amazon.We are looking for a Senior UX Designer to lead UX design for the Prime’s UX customer experience. In this role, you will collaborate with a team of UX designers building End-to-End lifecycle for Prime customers. You will work alongside research, product, and engineering partners across Prime and Amazon businesses to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.Key job responsibilities- Design beautiful, useful, and delightful components, patterns, and layouts that uniquely serve Prime customers, express Prime brand, and are cohesive with Amazon’s stores and benefit partner experiences- Consider market analysis, customer feedback, and usability findings in design solutions- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flows based on Prime’s customer journeys- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design system documentation- Work with program managers to plan projects for effective delivery while maintaining high standards for design- Partner with front-end engineering (FEE) and content tooling teams to ensure scalable implementation of CXs using the design system- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customers- Create and maintain processes for scaling, updating, managing, and evangelizing a design systemKey job responsibilities- Own large to extra large UX Design initiatives in Amazon’s fast-paced, results-oriented environment to define, assess and optimize the performance of new and existing features.- Understand the end to end customer journey, the friction points within, and how your proposed CX solution impacts that path and others- Drive exploration of new customer experiences to help Prime members get the maximum value out of their membership.- Work with Amazon-wide stakeholders, including UX, product, engineering partners, marketing, branding and other teams to improve customer experience- Collaborate with design leadership and cross-functional partners throughout the product development lifecycle- Advance design thinking by leveraging your technical expertise and supporting your team- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportBar-raising deliverables: - Extensive experience in prototyping and building user-facing digital experiences- Ability to lead the execution of large-scale prototypes and provide technical expertise on UX solutions- Strong collaboration and communication skills to work effectively with cross-functional teams- Comfort with ambiguity and the ability to drive projects forward in a complex, fast-paced environment- Passion for delivering design at scale and a relentless focus on improving the customer experience- 7+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflows- Experience working with stakeholders to plan and execute programs that are strategic in natureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.