Area Manager II - Florence, NJ

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Manager II - Panama City,FL

Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.This position requires in-role training at an operating site which will be 2+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Technician II, re:Cycle Reverse Logistics

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!re:Cycle Reverse Logistics is looking for a Technician for its Reverse Logistics operation based in Greencastle, PA. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, reuse, recycling, and other circular economy initiatives.The Technician will work in all aspects of the Reverse Logistics Operation including: Receiving, Shipping, De-manufacturing, transportation of material using powered industrial trucks (PIT), and inventory control. The technician must have strong attention to detail and prioritize safety, security and accuracy in their daily tasksThe ideal candidate will have experience working in a warehousing, reverse logistics, manufacturing, or de-manufacturing environment. They receive parts, maintain inventory, and check-out parts as needed. They are responsible for loading and unloading shipments and transporting parts between different locations. This position involves frequent lifting of materials and products. Technicians will be required to keep precise records of all commodities going in and out of the facility. They will be able to use their knowledge to determine which task or SOP is needed to properly test components. They must also maintain the cleanliness, organization, and safety of all work spaces.Key job responsibilities• Receive parts, maintain inventory, and check-out parts as needed.• Loading and unloading shipments and transporting parts between different locations.• Frequent lifting of materials and products.• Keep precise records of all commodities going in and out of the facility.• Use their knowledge to determine which task or SOP is needed to properly test components• Maintain the cleanliness, organization, and safety of all work spaces.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience with Microsoft Office products and applications- Work 40 hours/week, and overtime as required- Work 10 hour shifts as needed ...

Area Manager L5 (Nights), Amazon Pharmacy - Fulfillment

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.#everydaybetterKey job responsibilities● Review work forecasts and determine your productivity requirements to produce duringthe day to meet the overall building objectives.● Partner with other Area Managers to balance labor ensuring that you are operating a balancedand efficient shift while meeting all of your goals.● Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.● Support all quality programs to ensure we are delivering the highest quality for our customersand adhering to all Pharmacy regulations.● Proactively identify and lead process improvement initiatives and Lean tools● You and your team of pharmacy associates are responsible for getting PillPack customers theirorders. You are responsible for ensuring that you have properly trained people, and that theirneeds are addressed so they can focus on their jobs.● In addition, one of the most important aspects of your job is to lead operational improvementsand change with quality and speed.● High attention to detail including proven ability to manage multiple, competing prioritiessimultaneously● Ability to think strategically and execute methodically● Ability to work in a fast-paced environment where continuous innovation is desired● Demonstrated analytical and quantitative skills and ability to use hard data and metrics to backup assumptions.● Willingness to roll up their sleeves and do whatever is necessary; general manager / ownermentality● Ability to clearly communicate data insights to others● Perform other duties as assignedBASIC QUALIFICATIONS● A completed Bachelor’s Degree from an accredited university or 2+ years of demonstratedleadership experience at Amazon● Currently hold’s an active and unrestricted, or have the ability to obtain a pharmacy technicianlicense in domicile state● Authorized to work in the U.S. without sponsorship● Direct management experience for employees and their performance● Experience with performance metrics and process improvement (how, when, who)● Candidates must be flexible to work weekends and/or overnight shifts ...

Senior Station Manager

AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS. Key job responsibilities - Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations. - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan - Problem-solves for closing gaps between performance and goals - Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) - Presents operational metrics regularly to the senior leadership team - Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement - Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area - Cultivates strong culture and engagement throughout all levels of the delivery station teams - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiativesBASIC QUALIFICATIONS - Completed Bachelor’s degree from an accredited university or 2+ years’ Amazon work experience - 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment - Demonstrated track record of delivering performance and financial based results in high pressure environments - Experience with performance metrics and process improvement and lean techniques - Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations - Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems - Excellent communication skills (including local language and English, written and verbal) - Experience managing third party resources on a regional/national scale - Experience managing contingent workforce in a business with peak seasons - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays ...

Fulfillment Area Manager Intern 2025 - SC, NC, VA, MD

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Operations Manager - San Diego, CA, SAN3

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site Leader - Stephenville, TX

Please Note: This position requires in-role training at an operating site which will be 12+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Manager II - Shepherdsville, KY

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site Leader - Pullman, WA

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, the supply chain team is looking for an experienced leader with a strong record of achieving results, to think long term about the business and determine how we setup the worldwide network over the next one to three years in order to optimize performance and ensure a great customer experience.Amazon obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture in customers homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed. We are currently in the process of building out a network of rural stations which consolidate the delivery of both large items as well as the smaller packages and leverage differentiated models for final mile transportation in order to serve geographies with less customer density in a cost efficient manner.The transportation network encompasses all of the operations required to deliver worldwide shipments to and from our fulfillment centers and third party partners through a network of transportation service providers. Role will have financial ownership and contract management responsibilities as well.Are you the type of person who possesses an entrepreneurial drive, seeking to create, develop and integrate innovative solutions to deliver world class service to the customers?This role requires working with multiple business and technical teams across the company to manage the operations, drive continuous improvement and enhance carrier performance. Must be effective in influencing leadership across retail leadership, customer service operations, technology teams, multiple carrier partners and senior leadership. Cross-team coordination, project management, effective verbal/written communication and executive presentation skills are essential.As a Delivery Execution Manager, you will have the opportunity to lead and develop your own team of Amazon On Road Leads; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team to maintain the highest levels of safety, quality, attendance, Delivery Service Partner (DSP) performance and engagement. To achieve this, managers are expected to provide their associates with the tools, knowledge and training needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities and Job Elements: - Developing centralized scalable processes for the management of DSPs in a new business model - Supporting all safety programs and DOT compliance to ensure a safe work environment for all On Road Leads, DSP’s and Delivery Associates (DA)· Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality - Partnering with the AMXL Delivery Station (XLDS) management team to establish and maintain quality control standards - Proactively identifying and leading process improvement initiatives and Lean tools - Building and executing productivity plans by reviewing volume forecasts, determining capacity requirements, and partnering with other Managers to offset volume fluctuations - Leading and developing a team of Amazon On Road Leads - Communicating policies to DSPs, DAs, XLDS teams and On Road Leads while acting as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed - Ensuring procedures are followed for building security and product loss prevention - Creating, managing, and supporting recognition and communication programsAmazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Sr. Operations Manager

Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)BASIC QUALIFICATIONS• Bachelor’s Degree or 2+ years Amazon experience.• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.• Prior experience with performance metrics, process improvement and Lean techniques.• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. ...

Operations Manager - Sparrows Point, MD (Baltimore Area)

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Sr. Operations Manager

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)BASIC QUALIFICATIONS• Bachelor’s Degree or 2+ years Amazon experience.• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.• Prior experience with performance metrics, process improvement and Lean techniques.• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. ...

Area Manager 2025 – Massachusetts (Recent and Upcoming Graduates)

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Area Manager II - Renton, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Lead, On Road Delivery Operations, Rural Super Rural (RSR) Operations

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. We are looking for motivated, customer-focused individuals who want to join our team as a Lead, On Road Delivery Operations.As a Lead, On Road Delivery Operations in our Rural Super Rural (RSR) operations, you will:- Lead and support delivery associates at every stage of the delivery process.- Track and analyze delivery metrics to drive performance improvements.- Train delivery associates on safety, compliance, and vehicle operation standards.- Ensure all training adheres to local, state, and federal requirements.For this role, you will need to be: - At least 21 years old, and authorized to work in the United States- Eligible to drive in accordance with DOT requirementsEXPECTED HOURS & ENVIRONMENT- This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.- Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).- Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsIMPORTANT INFORMATION:- This position is fully onsite at an RSR delivery station and is NOT remote.- This position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Key job responsibilities- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas- Promote a positive culture for Delivery Associates.- Ensure all federal, state and local laws and requirements are being followed.- Conduct weekly performance reviews with delivery partners- Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.About the teamRapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!BASIC QUALIFICATIONS- A high school or equivalent diploma- Hold a valid and active driver’s license- 1+ year of experience delivering training both to individuals and groups- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 21 years of age or older- 1+ years of working with computers and Microsoft Office products and applications experience- Must be able to obtain and maintain a Driver Qualification File ...

Operations Manager - Kent, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Fulfillment Area Manager Intern 2025 - WA, OR, ID, NV

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Assistant Manager, Rural Super Rural (RSR) Operations

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. As an Assistant Manager in our Rural Super Rural (RSR) operations, you will:- Lead and engage your team to maintain the highest levels of safety, quality, attendance, and performance- Ensure customer orders are delivered on time and to the right location- Support, mentor, and motivate others- Collaborate with support teams to meet business objectives- Work in a dynamic, fast-paced environmentExpected Hours & Environment: - This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.- Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).- Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsIMPORTANT INFORMATION: - This position is fully onsite at an RSR delivery station and is NOT remote.- This position requires in-role training at an operating site which will be 4+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Key job responsibilities- Support, mentor, and motivate others- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectivesAbout the teamRapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!BASIC QUALIFICATIONS- High School or equivalent diploma- 6+ months of leadership experience in a retail, distribution or similar environment- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Must be18 years of age or older- 1+ year of experience with computers and Microsoft Office (including Outlook, Word, and Excel) experience- Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach as well as continuously climb and descend stairs ...

Store Manager

This role is required to be in person at a grocery location in the Greater Middletown area.We are looking for an experienced Store Manager who can bring Amazon’s customer obsession to life in a grocery retail environment. You will be accountable for the end-to-end operations and overall performance for your store, leading a team of Assistant Managers and engaged grocery associates to deliver a memorable experience for customers. You will lead your store by monitoring, analyzing, and responding to business metrics that include sales, labor, customer satisfaction, productivity, and safety, among others. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. You will work within your store to execute on scalable processes and sound business operations. You will contribute your retail and grocery knowledge to influence the evolution of a fast-growing grocery business.Store Managers are process-driven, comfortable with a high degree of ambiguity, detail-oriented, able to think outside the box, and able to analyze business metrics and implement effective solutions. Store Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, develop a team of solution-oriented leaders, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Manage a team of assistant managers, including setting goals, relaying expectations and managing performance, providing regular feedback, and supporting career development.- Delegate and influence to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to assistant managers.- Analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Using business acumen, analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Create and maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers, analyzing qualitative and quantitative inputs, and independently implementing solutions to solve problems.- Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work flexible hours including nights, weekends and holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 4+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment (including 1+ year directing store operations as a Store Leader, or equivalent), or 2+ years of Amazon (Blue Badge/FTE) experience.- Bachelor's degree from an accredited university or 8+ years of customer-facing retail, hospitality, or grocery industry experience. ...