Human Resources

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

As the Senior Program Manager for Recruiter Enablement and Adoption, you will be responsible for building and owning an initiative to improve the overall recruiter enablement through the effective use of marketing resources. You will deeply understand the recruiting journey by creating a comprehensive recruiter journey map, and then work closely with the marketing team to develop solutions that enhance recruiter enablement and the candidate experience.Key job responsibilities- Build and maintain a detailed recruiter journey map to provide TA stakeholders with a visual representation of the marketing resources available at each stage of the recruiting process- Identify gaps in the current recruiter enablement offerings and work with the marketing team to develop solutions to address those gaps- Drive broad adoption of the marketing resources among the global recruiter community, tracking usage and reporting on the impact- Work closely with the broader PM community within the WWAS TA organization to understand their challenges and help implement enablement solutions- Establish a network of key POCs embedded within each TA vertical to serve as partners for promoting awareness and adoption of the marketing resources- Collect feedback and insights from the POC network to inform the continuous improvement of recruiter enablement offeringsAbout the teamThe Amazon Stores Talent Acquisition Marketing, AMER (Marketing) is dedicated to enable Talent Acquisition teams across Operations, Consumer and G&A in the Americas.Our main role is to enable TA teams to reach and engage with potential candidates by providing resources to learn about their audience and how to reach them, while proactively building marketing programs to fuel the talent pipeline. We manage programs across employer brand and recruitment marketing to deliver a best-in-class candidate experience while empowering recruiters to improve awareness of and consideration for the roles they support.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of driving cross-functional initiatives and delivering results- Excellent stakeholder management and communication skills- Strong analytical and problem-solving abilities- Experience creating journey maps and developing data-driven solutions- Passion for improving the recruiter and candidate experience- If you are an experienced program manager excited about the opportunity to transform recruiter enablement, we encourage you to apply for this role. ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Amazon is seeking an operations-oriented leader to join our Workforce Staffing (WFS) team. This role will focus on providing our candidates with the same amazing experience that our customers have come to expect from Amazon.com. The WFS Regional Manager will focus on these main areas of high volume hiring: Candidate Experience and Supply to Labor Demand and the Multi-Channel Generation of Applicants. The ideal candidate will possess a strong analytics background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about the talent supply chain. This individual will lead the analysis of labor supply and demand across a large geography composed of multiple WFS hiring teams (known as Nodes), which support Amazon operational sites. He/she will collaborate with the centralized applicant sourcing, advertising, analytics, business operations and finance teams to deliver effective delivery of workforce strategies across different employee types. On the Candidate Generation side, this leader will focus on engaging with the local community, labor market dynamics, process improvement, and labor strategy development. The individual will foster a collaborative team environment and a strong culture that ensures delivery of efficient, effective, candidate- focused hiring experiences and ensures their teams meet and exceed key performance indicators. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on extensive knowledge of operations, community engagement, and talent supply chain management and be able to forge dynamic relationships with business partners.Key job responsibilities• Management of the talent supply chain utilizing lean methodology• Management of candidate cycle time, conversion rates and applicant funnel metrics to benchmark or above• Alignment with finance and operations partners to optimize labor acquisition strategy• Demonstrated return on investment from community engagement strategies• Meet or exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction• Deliver Monthly business reviews• Growth of team’s core and advanced skills sets measured by progression in their career path• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• This is not a virtual roleBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 5+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related- Experience managing and prioritizing business types and locations, projects and relationships ...

As the Software Development Engineer for Born Inclusive, you will be responsible for delivering the tools and processes required to deeply embed inclusion and equity into everything Amazon creates. Born Inclusive is a new program that will provide the tools, processes, and guidance to enable Amazon's product, engineering, user experience, and science teams to easily build inclusion into everything they create. Born Inclusive will improve the products used by Amazon’s 1.5 million employees and the hundreds of millions of customers Amazon serves around the world.In this highly strategic, individual contributor role, you will work closely with cross-functional teams across Amazon to enable the delivery of transformative inclusive experiences. You will be relentlessly focused on providing Amazon's builders with the processes and tools that will make it effortless for teams to build truly inclusive products.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilitiesYou will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project.You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. This role will cover Sacramento, CA, Las Vegas, NV, ID, CO, AZ and CO. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS- Bachelor's Degree- 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired- Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience- Skilled in MS Excel, Word, SharePoint & PowerPoint ...

Amazon’s Global Executive Learning & Development team is seeking a talented, driven, customer-obsessed Principal, Program Manager to manage scalable and innovative learning experiences for worldwide executive leaders. You will help enable communities of learning, curate on-demand resources, facilitate peer learning, and scale coaching best practices. You will work alongside a team of experts as you bring your program management expertise to scaling, maintaining, and sustaining learning solutions for all current and future leaders. Key job responsibilitiesYou are deeply passionate about developing executive leaders. You are an experienced program manager who can juggle complex global organizational programs, alongside timely requests. You consistently look beyond what is done today, to what could be. You know how our executives think and work, and build solutions tailored to them that can easily be used in their flow of work. You have a consultant mindset; you know the value of partnership and collaboration and work closely with other executive learning and development experts, and line teams, to enable solutions. You love to wear multiple hats and jump in on various projects—you can be found automating a process to scale a solution more easily one day, to jumping in and creating a video series the next. You stay abreast of learning best practices and current business trends. You comfortably collaborate with speed and transparency in a hybrid and virtual work environment. A day in the life• Lead efforts to go beyond the learning programs offered today to understanding what else leaders need—creating a system of support pre, during, and post the formal learning events. • Collaborate with subject matter experts, stakeholders, and learning professionals to inspect, modify, and/or create communities, resources, and forums that best complement designed learning solutions.• Facilitate, communicate, and activate learning experiences—assist with virtual and off-site meeting logistics and administration, host focus groups, lead learning summits, create mechanisms to bring leaders together for peer learning.• Derive relevant insights, trends, and themes from large amounts of data and develop summary reports for consumption by senior stakeholders.BASIC QUALIFICATIONS• Bachelor’s degree in communications, HR, design, or related field.• 8+ years of experience in program or project management• 5+ years of experience managing, analyzing, and communicating results to senior management.• 5+ years of experience defining program requirements, and using data and metrics to determine improvements.• Proven ability to build, manage, and improve learning programs and projects in a fast-paced, global organization. ...

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing. The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience. The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change. Able to travel, as appropriate. - Bachelor’s degree in Human Resources Management or related field - 7+ years of experience in an HR professional role evidencing strong HR generalist acumen - Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. - Master's Degree in Human Resources Management or related field - HR experience in high-tech, start-up, private equity and/or entrepreneurial environments - Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative. - Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done. - Strong analytical skills, including the understanding of metrics to support plans and monitor performance - Excellent written and verbal communication to prepare high quality documents as well as present and facilitate group meetings and events. - Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization. - Experience coaching senior leaders and managers - Strong talent assessment skills - Project management skills; ability to lead projects, gain buy-in and drive to execution and achievement of the right results - Self-starter, able to work both independently as well as an active member of both business and HR teams.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Devices & Services (D&S) is seeking a forward thinking organization development and culture expert to optimize and amplify our employee experience globally. Specifically, they will leverage both quantitative and qualitative data and insights to articulate how our organizational culture needs to shift or scale so that employees feel empowered to grow their careers, develop new skills and abilities, and meet the needs of our customers. Additionally this leader will be highly skilled in experience design and help us shape the future of work.This leader will excel at operationalizing programs and services for scale and sustainability across geographies, working with a range of employee demographics (i.e. frontline employees and executives, tech vs non-tech, etc.). They will work cross-functionally i.e. talent management, research science, business leaders to deliver results.To be successful in this role, this leader will need to lead without authority, partner with customers and stakeholders to align strategies and level-set on expectations, and operate with a high-level of autonomy to deliver solutions which are on time, on budget, and yield measurable results. This leader will need to effectively navigate difficult conversations, manage trade-offs, and be able to roll-up their sleeves. This is an individual contributor role and will report to the Head of D&S Leadership and Culture.Key job responsibilities- Surface and aggregate insights from disparate employee listening systems i.e. pulse surveys and exit interviews to define what employees want, need, and prioritize- Develop quarterly executive reports that highlight strengths and opportunities in employee sentiment and strategies for amplifying our culture- Develop and implement project plans that articulate clear milestones, dependencies, communication plans, and deliverables- Mobilize the talent ecosystem i.e. HRBPs, DEI practitioners, recruiters, managers, etc. to work together towards a shared vision and tangible results- Conduct employee interviews and focus groups to help fill in the gaps and contextualize quantitative dataAbout the teamTalent & People Analytics (TPA) is an interdisciplinary team of talent, engineering, science, and leadership experts that make up Talent Management, People Analytics, Innovation and Research (PAIR), and Leadership & Culture teams. Our mission is to create a talent culture where all inventors and builders thrive. We accomplish this by enabling diverse, high-performing teams and improving the way leaders identify, attract, develop, and retain talent. • Ten or more years of related experience including organization development, human resource management, leadership development, and employee listening• Experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint• Experience managing third-party vendor relationships and projects• Advanced education (MS, MA, PhD)• Professional certification in Program and/or Project Management• Certification or formal education in organization developmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon MGM Studios team is seeking an exceptional Senior Human Resources Business Partner (Sr. HRBP) to provide strategic HR support to senior leadership within the Prime Video business.In this role, you will be the primary HR partner for senior leaders, aligning critical people initiatives with broader business objectives. Leveraging your exceptional communication, influence, and data analytics skills, you will help inform and shape the organizational capabilities needed to drive success.As an experienced HR professional, you must demonstrate the ability to thoroughly diagnose complex issues, recognize patterns, and recommend both immediate and long-term programmatic solutions. The ability to seamlessly collaborate across groups, influence stakeholders at all levels, and dive deep into the unique needs of this client group is essential.Key to your success will be your strong business acumen, executive coaching expertise, excellent communication skills, and robust planning/project management capabilities. You must also excel at balancing competing priorities and driving measurable impact.The ideal candidate will have a proven track record supporting senior executives in a fast-paced, data-driven environment. If you are a strategic thinker with the ability to translate business goals into impactful people strategies, we encourage you to apply.Key job responsibilities• Partner with business leaders to drive organizational design, workforce planning, succession planning, and skills assessment and development.• Partner with and guide the HR Partner team, who provides management coaching and support to front-line managers.• Review and analyze business metrics including data on retention and the employee experience in order to recommend and drive systemic improvements. • Lead both the annual and mid-year review processes within respective leadership teams to ensure rigorous performance management and talent development.• Provide compensation consultation including salary and equity planning, promotions and job re-leveling analysis and support.• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within assigned client groups and in some cases across the broader organization.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience• 7+ years HR generalist experience in a leadership role• Strong judgment and experience coaching leaders.• Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.Employee Relations & Support:- Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.Performance management:- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriateTalent Management and People Development Consulting:- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.HR General:- Act as stewards of the employee experience and Amazon “culture keepers”. - Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.- Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.Key job responsibilitiesThe HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.BASIC QUALIFICATIONS- Bachelor’s in Human Resources or related field- 3 years of relevant Human Resources experience ...

Come build the future of privacy with us! To get there, we need exceptionally talented, bright, and driven people. We work in a fast-paced environment across multiple industries, never losing our passion for customers. As a member of the Workplace Trust: Privacy, AI, and Risk team, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for consulting with key stakeholders to drive alignment with global privacy regulatory requirements, including CPRA and GDPR. In the execution of Amazon’s global privacy obligations, you will rely heavily on your subject matter expertise, as well as your case management, analytical, and relationship building skills to develop and deploy innovative strategies for data protection. The identified candidate will demonstrate proven experience to: support diverse stakeholders; evaluate control effectiveness; understand levels of potential risks and how to address them; provide in-depth consultation; and have the ability to synthesize diverse data to identify patterns, draw conclusions, and prioritize remediation efforts using risk management concepts. Excellent writing skills are required as the output for this role will be documentation that aligns to privacy regulations worldwide. The ‘day-to-day’ aspect of this role will be to review internal Amazon systems for compliance with global privacy obligations. As part of this you will provide proactive guidance for upcoming tech builds and roadmaps, work with senior leaders on acceptable business risk when applicable, and track remediation actions as needed. You will be responsible for knowing the privacy risks of systems, and ensure the system owners follow the correct paths to full compliance. After reviewing each system, you will be responsible for creating a Data Protection Impact Assessment (DPIA) and Record of Processing (RoP) for regulatory need. Key job responsibilities* Consult with global legal, finance, benefits, IT, information security, and HR policy, process, vendor, and application owners to ensure that sound protocols are in place to mitigate privacy risks. * Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues. * Socialize and secure commitment for remediation and risk management strategies. * Develop deep knowledge of employee privacy obligations and data privacy processes and solutions utilized by Amazon. * Assess areas for privacy program improvement and implement solutions.* Consult on the development of business requirements for new system implementations and enhancements. * Draft written narratives to communicate obligations, risk analyses, and recommendations. * Inventory risk and compliance obligations in a governance, risk and compliance (GRC) system framework. * Prepare other supporting documentation such as manager and employee communications, FAQs, and standard operating processes. * Respond to questions and troubleshoot issues. * Manage other risk and compliance related projects, as needed, to systematically reduce privacy risks. * Ability to travel up to 10% including international destinations.BASIC QUALIFICATIONS* Significant experience in a privacy, legal, compliance or risk management role* BA/BS degree or equivalent experience ...

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Amazon Logistic's People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Prioritize the employee experience and following up on matters that are critical to protecting it, such as safety, pay and scheduling. Propose solutions and take partners to resolve issues quickly. Ensure that next steps are consistently communicated to employees.- Participate in talent development and talent management processes with business leadership. Respectfully challenge talent outcomes and ensure business leaders are trained to conduct effective career growth and performance management discussions. Provide feedback and coach leaders to successfully manage complex employee issues while meeting organizational goals.- Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health.- Set culture and talent goals with business leaders. Review culture and talent management data regularly, create action plans to address opportunities and routinely assess their effectiveness. Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership direction, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. This role operates with autonomy and requires discretion and a hands-on approach to monitor the "pulse" of the employees to ensure a high level of engagement. The Sr. HRBP routinely partners with leaders at multiple levels of the organization to develop forward-looking strategies and goals focused on the employee experience and operational objectives.About the teamAmazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations ...

Connections is an innovative, research-driven science program and tech that gives Amazonians globally an effective way to provide feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and develop leaders who earn trust, remove obstacles, and make Amazon an inspiring place to work.The Connections team combines the culture of a startup, the innovation and creativity of a R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.As a Data Engineer, you will be responsible for designing and implementing data solutions using Amazon's cloud technologies. The ideal candidate excels at working with AWS ETL tools and is comfortable accessing and manipulating big data from multiple sources. You should passionately partner with business teams to identify strategic opportunities and deliver results. We're looking for someone with a strong drive to answer "why?" questions, excellent analytical abilities, and strong technical skills. Good written and verbal communication skills are essential. We're seeking a self-starter who is comfortable with ambiguity, able to think big while paying careful attention to detail, and thrives in a fast-paced, dynamic environment.Key job responsibilities- Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.- Contribute to the architecture and implementation of next generation data solutions from the ground up.- Manage AWS resources including S3, Athena, Batch, lambda etc.- Optimize automated processes for performance and fault tolerance.- Optimize support for ad-hoc analysis across various data sources- Collaborate with BI Engineers, Software Engineers, and cross-functionally to deliver high quality data architecture and pipelines.- Make large and/or complex data more accessible, understandable and usable by applications and teams.A day in the lifeAs a Data Engineer, you will provide technical leadership, lead data engineering initiatives and build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective. You strive for simplicity, demonstrate creativity and sound judgement. You deliver data solutions that are customer focused, easy to consume and create business impact. You have a strategic and long term view on architecting advanced data eco systems. You are experienced in building efficient and scalable data services and have the ability to integrate data systems with AWS tools and services to support a variety of customer use cases/applications.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills• Master's Degree in Human Resources Management or related field preferred· 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams• HR experience in high-tech or supply chain industries• Experience partnering with business leaders as an influential and credible senior HR leader• Demonstrated achievements in coaching, influencing and problem solving• Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative.• Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done• Strong analytical skills, including the understanding of metrics to support plans and monitor performance• Excellent written and verbal communication to prepare high quality documents, as well as present and facilitate group meetings and events• Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization• Experience coaching senior leaders and managers• Strong talent assessment skills• Project management skills; ability to lead projects, gain buy-in and drive to execution and achievement of the right results• Self-starter, able to work both independently as well as an active member of both business and HR teams• Experience partnering with executive business leaders in highly complex and dynamic business settings• Experience with MS Office Suite, particularly in Excel (ability to create pivot tables, use Vlookup and other formulas)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you hate being bored, thrive in ambiguity, and love the idea of supporting an organization that works with literally all of Amazon? We’ve got a job for you!We are looking for a dynamic HR professional to join our team and support Amazon’s Business and Corporate Development (BCD) organization. The BCD team focuses on growing Amazon’s businesses in a variety of ways – from corporate development (aka mergers, acquisitions, and investments; notable acquisitions include MGM Studios, Whole Foods, and One Medical) to corporate development integration (supporting acquisitions from end-to-end) to corporate business development (which manages Amazon’s most complex and high-impact partnerships) and Amazon Fuse (a partner marketing channel that acquires incremental Amazon customer globally via third-party partnerships). As the Sr. HR Business Partner, you will support Directors and VPs across the BCD organization, responsible for driving both strategy and execution across focus areas such as organizational health, effectiveness, and design; talent development; inclusion (and more!). You will also work closely with our internal partners and international HRBPs to drive broad, global goals for the organization. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help senior business leaders look around corners with recommendations based on data, employee anecdotes, and deep experience. You will be able to adeptly influence senior leaders and stakeholders, with strong communication and exemplary executive presence. Key job responsibilities- Partner with senior leaders and their teams to develop talent strategy that develops the next generation of cross-Amazon leaders- Serve as a thought partner to key leaders- Engage in strategic planning meetings that translate business needs into people plans- Partner with business on organizational design, workforce planning, succession planning, location strategy- Provide compensation support including salary planning, approval of salary actions, promotions, etc.- Work with managers and employees to respond to employee relations issues, fairly representing all interests- Bachelor’s degree, or equivalent experience - Minimum of 5 years of experience in an HR Business Partner leadership role- 5+ years of experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization- MBA- Strong business acumen, with demonstrated ability to grow and develop senior leaders- Experience presenting in front of executive audiences; strong executive presence- Experience developing long-term business and people strategy for a scaling, heterogeneous organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Advertising IMDb and Grand Challenge (AIGC) Talent Management Team seeks a Talent Management Specialist to help build high impact programs that will help to improve the employee and manager experience at Amazon. The successful candidate will be data-driven and analytically minded. In this role, you will be responsible for gathering, analyzing, and interpreting talent data to provide actionable insights to evaluate our processes and drive strategic talent program decisions across the organization. This position is based in Seattle but will interact with business leaders and HR teams globally.In this role, you will be responsible for evaluating our global talent processes and programs, owning talent business reviews, supporting talent deep-dives across the organization, and developing capacity planning model for executive talent. This role offers an opportunity to influence global team processes and priorities. Program management experience in HR is preferred and the successful candidate will have both a passion for, and a track record of leveraging insights to drive changes in talent programs, balancing competing priorities and thinking creatively to solve complex problems with innovative ideas.Key job responsibilitiesUsing Amazon’s talent management framework, this role will be responsible for evaluating and providing recommendations on talent programs and priorities for AIGC. They will dive deep into our talent data to drive insights which will ensure we implement solutions that are seamless and can be adopted globally. As an HR Specialist, your daily work will be both strategic and tactical; you will set and drive long-term goals and also play an active role in implementation. This role will lead key studies in this space and identify opportunities to influence product road map of central teams. This requires working effectively with Talent Management, HR teams across AIGC, and partner teams in Global Talent Management. A successful candidate will have strong writing and stakeholder management skills. They must have the ability to gather business requirements and partner with the various customers to plan, implement, and improve solutions. High judgment and the ability to influence stakeholders are essential.Key responsibilities include, but are not limited to:• Must Think Big and identify opportunities to scale, augment, or re-imagine our current talent programs to meet our customer needs• Support research studies and talent actions related to improving talent evaluation processes and identify opportunities to experiment• Liaison with the central talent management teams and product teams to influence and improve product roadmap, specifically as it relates to talent products• Must be willing to be cross-trained on talent management processes and support specific aspects of cyclical talent management activities• Identify and implement metrics for the measurement and analysis of program effectiveness• Continuously seeking ways to improve the end-user experience with our content, communications, and resources across the teamBASIC QUALIFICATIONS• Bachelor’s degree i• 5+ years in Program Management (Business or HR), Talent Management, Communications, or related experience.• Proven track record of end-to-end ownership of operational process, change management, and communications.• Demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams.• Excellent oral and written communication skills, and must be comfortable engaging with executive level leaders. ...

At AWS we're working to be the most customer-centric Cloud Services company on earth. To get there, we need exceptionally talented people. We are looking for a dynamic, bright, and organized self-starter with a passion for talent management to join our team as the Principal Talent Partner supporting the Data Center organization. This role is part of a fun and passionate global HR and business group and requires strong client management and team collaboration across organizations. We are looking for a professional who has the ability to earn trust and influence senior leaders, think strategically about talent and the business in a matrixed organization, and diagnose issues, spot patterns, and develop solutions that de-risk and accelerates the business. This principal must possess an ability to assess and coach talent at an executive level. The Principal Talent Partner is a skilled communicator and facilitator, with experience driving strategic people conversations with senior leaders. Finally, this leader must be strategic and a systems thinker, with the skills necessary to clearly define problem statements and iterate, launch and scale mechanisms that address them. They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations.About the teamThis role sits on the AWS Infrastructure Services Talent Management Leadership Team and is matrixed to the AWS Data Center Community HR team. The primary client for this role is the AWS Data Center organizations. Key job responsibilitiesThe Principal Talent Partner is the talent management partner to the leader of the Data Center Community. They lead executive talent management across our growing and global organization, working closely with HR to support the business leader in delivering on shared goals. The Principal Talent Partner is responsible for ensuring our executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for the AWS Data Center organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping, executive promotions and talent movement across a global organization. In doing so, the Principal Talent Partner ensures our services leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Partner consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeA day in the lifeThe Principal Talent Partner will plan, coordinate, and facilitate the executive level talent cadence for the Data Center Community organization, including succession planning, promotions, talent reviews and organizational analysis. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. The Principal Talent Partner not only runs the talent cadence, they are a consultant and thought partner with the HR Director and their VP(s) regarding critical talent, succession readiness, and development planning.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.• Bachelor’s degree, or equivalent experience with 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally.• Master's Degree in Business, Organizational Psychology, Human Resources Management or related field.• Executive Coaching certification or experience as HR Business Partner to senior executives.• Experience leading organizational design efforts to accelerate business growth.• Demonstrated agility in thriving within fast-paced and innovative environments.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate• Critically assess and adjust the case management plan to an employee’s changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assigned- Bachelor's degree in business, HR, or a related field, or High school or equivalent- 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role- Intermediate proficiency in MS Word, Excel and Outlook- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $38,000/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.