Human Resources

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling.The Career Choice team is looking for a driven, talented, and experienced program manager to join our onsite execution team. A successful candidate will be someone who is comfortable with all elements of ideation, communication, program management, customer research and branding. This role, within the Career Choice marketing team, will be responsible for onsite engagement and deep collaboration with HR partners across our fulfilment network. Additionally, this role will support marketing campaign planning, marketing tactics, and employee insights. This role will develop launch marketing strategies in close collaboration with cross functional teams. You will be responsible for developing and executing content experimentation initiatives, analyzing metrics and providing actionable insight into performance, as well as making recommendations on marketing plans. In addition to strong marketing skills, the candidate must have strong strategic and systems thinking, organizational skills, experience supporting multiple teams, and acute attention to detail. Excellent communication, presentation, and interpersonal skills are a must.Key job responsibilities- Event Management: Responsible to project manage and execute Schools fairs and other Career Choice events across NA – USA, Canada and Costa Rica. Coordinate with program team and site successful execution and employee satisfaction. - PXT Engagement: Communicate to PXT across NA sites any program updates ensure PXT engagement and continuous support. Manage PXT channels such as monthly email, & wiki page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the program.- Onsite campaign support: Support Career Choice marketing team with onsite campaign execution including onsite marketing material delivery and placement. - CC TV Management: Accountable to manage 80+ Career Choice onsite TVs, ensure its readiness and effectiveness. Create and develop materials and engaging content to be launched into CC TVs. - New Site launches: Monitor new sites launching in the NA and ensure they receive onboarding to Career Choice, access to marketing materials etc.- Reporting: Own weekly and monthly reporting of the marketing activities and performance of marketing assets. Report to Snr. Manager onsite performance, contribute to QBRs and MBR. - Support Storytelling: Support with Career Choice storytelling in NA by searching for program success stories, delivery of onsite celebratory content or coordinate filming of user generated videos. - Support Case management: Support case management for Marketing and event related cases from PXT stakeholders. Continue driving content improvements (e.g. wiki FAQs) to reduce re-occurring PXT cases.- Develop experiments based on customer insights that drive participation growth and value from the program- Create messaging strategies to highlight the best of the Career Choice benefit and features to our diverse customer base- Be the primary owner of communication requests, owning and driving facilitation from end to end.- Own and support our internal program team and be able to swiftly prioritize and multi-task based on strong business judgement.- Identify the most customer centric path forward, and write content which fits the situation.- Perform quality checks of content to ensure the end customer experience is ideal.- Regularly manage delivery of various types of marketing content such as notification, articles, blogposts, Posters, flyers, webinars, presentations, case studies, scripts and more.- Own weekly and monthly reporting of the marketing activities and performance of marketing assets.- Utilize metrics to deep-dive into issues, uncover driving trends and patterns and drive improvements.BASIC QUALIFICATIONS- Bachelor's degree- Experience in program or project management- Experience with Internal communication, content creation and event management.- Internal or external communications experience with operations ...

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing. The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience. The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change. Able to travel, as appropriate. - Bachelor’s degree in Human Resources Management or related field - 7+ years of experience in an HR professional role evidencing strong HR generalist acumen - Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. - Master's Degree in Human Resources Management or related field - HR experience in high-tech, start-up, private equity and/or entrepreneurial environments - Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative. - Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done. - Strong analytical skills, including the understanding of metrics to support plans and monitor performance - Excellent written and verbal communication to prepare high quality documents as well as present and facilitate group meetings and events. - Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization. - Experience coaching senior leaders and managers - Strong talent assessment skills - Project management skills; ability to lead projects, gain buy-in and drive to execution and achievement of the right results - Self-starter, able to work both independently as well as an active member of both business and HR teams.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Principal Engineer (PE) Recruiting Team sits within Amazon’s Executive Staffing Organization. The team hires Principal, Senior Principal, and Distinguished Engineers – the Company's most senior technical contributors. Members of Amazon's Principal Engineering Community are exemplary practitioners and pragmatic visionaries. Our Principal Engineers set the standard for engineering excellence across Amazon. In order to scale Amazon’s Principal Engineering Community, the PE Recruiting Team is looking for a Research Recruiter who shares a passion for hiring the best and the brightest engineers in the world.The PE Recruiting Team has the unique ability work across all of Amazon’s businesses and impact each senior leadership team. The Recruiter will be responsible for owning and executing Principal Engineer searches. They will own relationships with senior executives and create robust hiring and candidate development strategies. They will be expected to identify, recruit, and hire world renowned technical candidates. This person will need to be well-versed in all aspects of senior executive technical search, particularly candidate identification, engagement, development, and creative sourcing. They will work with a strong, established recruiting team of Client Lead and Research Recruiters.Key job responsibilitiesSpecific responsibilities include but, aren’t limited to:Developing a robust, multi-channel, search strategy that will attract world class technical contributors.Acting as a talent adviser to Technical and Business Leaders across Amazon – educating Hiring Managers about the external Principal Engineer demographic.Clearly communicating status and progress against open searches. Providing strategic guidance to executive leadership in matters related to top technical talent.Serving as an expert for technology recruiting. Continuous company and talent mapping in key tech areas for the company.Developing prospects into candidates, engaging them and performing assessment/screening and presenting candidates to executive leadership.Continually contributing to the knowledge base of the group and Amazon, as a whole, by providing education on relevant industries and talent pools/profiles.Building out talent networks in technology and product sectors and tapping knowledgeable industry sources to develop an on-going pool of candidates.Supporting client update meetings on active searches with market relevant content.Conducting phone interviews and preparing candidates for on-site interviews, participating in pre-brief meetings.Coaching leaders to continuously improve their talent acquisition capabilities – especially at senior level.To be successful in this role, you will bring the following:Research acumen and creativity; An individual who can learn new tech and product domains quickly and understand how to craft effective search strategies within those domainsSuperb communication skills; a compelling communicator able to engage the attention of busy, senior executivesSelf-assured, not easily thrown, able to think on your feet; this individual may be called upon to work on highly confidential searches with very senior leadersInquisitive; a strong desire to learnDemonstrated ability to work in a team environment, as a team leader and member.A day in the lifeA day in the lifeThe PE Recruiting team is the talent acquisition engine for Amazon's PE Community. We take a multi-channel (e.g., target company mapping, conference and event engagement, referral and network lead generation) approach to talent identification, engagement, assessment and match-making. As a Senior Executive Research Lead you will set search strategy, identify the right talent ecosystems to engage, and strategize how best to engage technical luminaries externally.About the teamAbout the teamThe PE Research Team's mission is to identify, build a relationship with, and hire, every great Principal Engineer in the world. We use several tenets to guide us. Specifically, we believe that:Applying research yields a healthy search outcome: With a well thought-out search plan, research accelerates ‘time to fill’ and prioritizes quality prospect touchpoints over quantity to create a prospect flywheel that earns customer, and candidate, trust.We prioritize time to build a prospect and candidate pipeline as diverse as our customers.We balance long-term candidate relationships with quick action on urgent, critical, business needs. Successful Research Recruiters don’t take short cuts, know candidate motivations deeply, and compile accurate market analysis with precise record keeping.Individual wins are team wins. We are proud of making hires as a team. We are happy when our research delights our customers and results in a hire.Turn over every stone: Fearless curiosity means asking tough questions to disambiguate search problems, highlight the tradeoffs that need to be made in a search, and zero in on the search objective. We prioritize proactive communication of good and bad news to key stakeholders.PE Research is grateful for what came before and builds on existing data to deliver candidate and market insights, accelerate, and innovate, but isn't afraid to adapt, and try new directions when a search is stuck. We develop durable research that others want to use.4+ years of progressive corporate and/or search firm recruiting experience with a focus on passive engineering candidate generation in a high tech market.2+ years of experience advising and influencing executive leadership.Bachelor’s Degree or equivalent work experience.Professional traits that are not unique to this position, but necessary for Amazon leaders:Exhibits excellent judgmentHires great people. Develops great people.Has relentlessly high standardsThinks strategically, but stays on top of tactical executionExpects and requires innovation of her/his teamThinks big and has convictionsResults orientedHas the innate ability to inspire passion in othersProvides superior client serviceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,000/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Would you like to be part of a recruiting team that is responsible for fueling the rapid growth of Amazon? Do you thrive in high growth, ambiguous environments? Are you a process-oriented data driven leader that loves to dive deep to fix complex operational challenges allowing for greater scalability and global impact?The Amazon Artificial General Intelligence (AGI) Recruiting team is seeking a talented, customer-focused Research Recruiter with a passion for delighting the client and candidate, to join our recruiting organization. You will be supporting the AGI teams dedicated to improving every single customer experience in each of our businesses with generative AI. Successful recruiters on this team will utilize their experience in setting benchmarks, forecasting and tracking against metrics while prioritizing to meet hiring targets. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.The Recruiter will be responsible for owning and executing mid to senior-level Research and Artificial Intelligence (AI)/Machine Learning (ML) searches. They will own relationships with senior executives and create robust hiring and candidate development strategies. They will be expected to identify, recruit, and hire world- renowned technical candidates. This person will need to be well-versed in all aspects of mid to senior technical search, particularly candidate identification, engagement, development, and creative sourcing. They will work with a strong, established recruiting team of Full Life Cycle recruiters. Key job responsibilitiesSpecific responsibilities include but, aren’t limited to:- Developing a robust, multi-channel, search strategy that will attract world class Research and AI/ML contributors.- Serving as an expert for artificial intelligence and machine learning recruiting. Continuous company and talent mapping in key tech areas for the company. - Acting as a talent adviser to Technical and Business Leaders across Amazon – educating Hiring Managers about the external talent demographic. Providing strategic guidance to executive leadership in matters related to top Research and AI/ML talent. - Clearly communicating status and progress against open searches. - Developing prospects into candidates, engaging them and performing assessment/screening and presenting candidates to executive leadership.- Continually contributing to the knowledge base of the group and Amazon, as a whole, by providing education on relevant industries and talent pools/profiles.- Building out talent networks in technology and product sectors and tapping knowledgeable industry sources to develop an on-going pool of candidates.- Coaching leaders to continuously improve their talent acquisition capabilities – especially at senior level.To be successful in this role, you will bring the following:- Research acumen and creativity; An individual who can learn new tech and product domains quickly and understand how to craft effective search strategies within those domains- Superb communication skills; a compelling communicator able to engage the attention of busy, senior executives. - Self-assured, not easily thrown, able to think on your feet; this individual may be called upon to work on highly confidential searches with very senior leaders. - Inquisitive; a strong desire to learn - Demonstrated ability to work in a team environment, as a team leader and member.About the teamThe Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multi-modal Large Language Models. The AGI Talent Acquisition team is focused on the delivery of top talent in support of this mission. This role will be focused on delivering Research and AI/ML talent within North America and will support multiple leaders across AGI. The recruiter in this role will be focused on hiring within the Applied Science, Research Science, Data Science, and Software Engineering domains.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of corporate and or search firm progressive recruiting including full life cycle recruiting experience- Client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer. ...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology. The P&P Ops Partner is responsible for maintaining data across Audible’s HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.ABOUT YOUYou are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers. As a People & Places Operations Partner, you will...- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows- Accurately process employee lifecycle events, such as new hires, terminations, and leaves of absence, ensuring timely updates in all relevant systems- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems- Provide tier 1 support to employee inquiries via HR inbox and ticketing system- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations functionABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience in an HR data management or HRIS role- Bachelor's degree in business, HR, or a related field- 1+ years of human resources experience ...

The Principal Engineer (PE) Recruiting Team is within Amazon’s Executive Staffing Organization. We hire Principal, Senior Principal, and Distinguished Engineers – the Company's most senior technical contributors. Members of Amazon's PE Community are exemplary technical practitioners and pragmatic visionaries. Our PEs set the standard for engineering excellence across Amazon. To scale Amazon’s PE Community, the PE Recruiting Team is looking for a Research Recruiter who shares a passion for hiring the best and the brightest engineers in the world. The PE Recruiting Team has the unique ability work across all of Amazon’s businesses and impact each senior leadership team. The Recruiter will be responsible for owning and executing Principal Engineer searches. They will own relationships with senior executives and create robust hiring and candidate development strategies. They will be expected to identify, recruit and hire world renowned technical candidates. This person will need to be well-versed in all aspects of senior executive technical search particularly candidate identification, engagement, development, and creative sourcing. They will work with a strong, established recruiting team of Client Lead and Research Recruiters.Key job responsibilitiesSpecific responsibilities include but, aren’t limited to: - Developing a robust, multi-channel, search strategy that will attract world class technical contributors. - Acting as a talent adviser to Technical and Business Leaders across Amazon – educating Hiring Managers about the external Principal Engineer demographic. Clearly communicating status and progress against open searches. Providing strategic guidance to executive leadership in matters related to top technical talent. - Serving as an expert for technology recruiting. Continuous company and talent mapping in key tech areas for the company. - Developing prospects into candidates, engaging them and performing assessment/screening and presenting candidates to executive leadership.- Continually contributing to the knowledge base of the group and Amazon, as a whole, by providing education on relevant industries and talent pools/profiles. - Building out talent networks in technology and product sectors and tapping knowledgeable industry sources to develop an on-going pool of candidates. - Supporting client update meetings on active searches with market relevant content. - Conducting phone interviews and preparing candidates for on-site interviews, participating in pre-brief meetings. - Coaching leaders to continuously improve their talent acquisition capabilities – especially at senior level. A day in the life About the teamThe PE Recruiting Team counts 11 countries and numerous cities across the United States in its search portfolio. We are a dynamic team on the forefront of research, market, and talent intelligence operating several talent channels to achieve our hiring goals.BASIC QUALIFICATIONS - 4+ years of progressive corporate and/or search firm recruiting experience with a focus on passive engineering candidate generation in a high tech market. - 2+ years of experience advising and influencing executive leadership - Bachelor’s Degree or equivilent work experience ...

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.BASIC QUALIFICATIONS• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences ...

We are looking for a high caliber, experienced, and motivated Senior Program Manager who has a passion for developing and executing event strategies to engage and cultivate top talent for Amazon. In this role, you’ll be responsible for defining the vision and road-map for our global recruiting events program. Our organization, Global Specialty Recruiting is responsible for hiring Amazon’s most senior and specialized talent in the areas of design, science, academics and engineering. This program’s mission is to engage as much of this talent population as possible through custom and highly curated hosted events. This is a vital piece of our recruiting strategy and how we highlight Amazon as a global technology leader. The ideal candidate will bring a sharp analytical mind, have strong coordination ability and can roll up their sleeves to get things done. A customer-oriented mindset and good stakeholder management skills are crucial for this role as you will be working closely with senior Amazon design, science and engineering leaders as they participate in our events. You will need to influence team members across the globe, so the ability to collaborate and influence without authority is a must. This person must be able to judiciously add, refine, and remove processes throughout the event cycle to increase the productivity and effectiveness of recruiters you work with. Key job responsibilitiesAs a Senior Program Manager you will: • Set the vision and direction for a global event program, 20+ events from concept to deliver. • Own the planning and execution of in-person and virtual recruiting events for senior and specialized candidate populations. This includes tasks such as: budget tracking, contracting, venue selection, content and collateral preparations, branded good inventory management, attendee experience and ROI tracking. • Think creatively about the experiences and events we’re hosting to optimize for recruiting conversion and hiring. • Build an ROI model to assess program success and prioritize event types. Determine if the right success metrics are in place, and if not, you will work to define them.• Communicate regularly with recruiting stakeholders on partnerships and progress. • Influence team priorities and business strategy through data-driven contributions.• Partner with managers to secure resources, scope efforts, set project priorities and milestones, and drive delivery. • Work closely with senior business leaders to secure participation in events. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences• Master's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Experience with organizational change, talent management, and performance management initiativesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

Do you want to design, build, and implement strategic talent systems to make Amazon the premier destination of Earth’s most talented people? Do you love technology and innovation and working with business teams who are building the future in Tech and paving the path in innovation? If you answered yes to these questions, we have the right role for you. As a key member of the World-Wide Amazon Stores (WWAS) Talent Management team within the People, Experience and Technology (PXT) organization, the Principal TM Tech Leader role provides an exciting opportunity to contribute your experience and passion for all things talent technology in a complex and global business. This individual will lead customer-centric strategic talent management initiatives, plans, and programs and will work closely with World Wide Amazon Stores Tech business teams and HR leaders. This role is dedicated to organizations within our Tech remit, and will report into the WWAS Tech Line Talent Management leader and be part of a broader team of talent management professionals who support the WWAS (World Wide Amazon Stores) businesses.This individual will be the co-pilot with business and PXT Leaders for all core people processes, including Org Planning and Org Design, Leadership Forecasting, Leadership Promotions (L8+), Performance Calibration, Succession Planning, and integration of Diversity Equity and Inclusion into the overall talent strategy. They will work with their team to define, build, refine, and implement progressive and industry-defining talent practices that support a subset of the WWAS Tech businesses. Key job responsibilitiesThe ideal candidate plays the role of strategist who masterfully uses data to tell to tell a compelling story, connect dots, and integrate into a practical talent strategy for Amazon’s WW Consumer business. The scope of responsibilities includes gaining and applying business acumen while conducting needs analysis, assessing macro trends, and translating data-driven analysis into an overarching talent strategy for the organization they support, all in partnership with business HR teams. The candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. The candidate should also be detailed oriented with the demonstrated ability to execute talent programs and initiatives in partnership with HR and business stakeholders. The candidate should possess functional knowledge of core HR areas preferably with experience in Talent Management, Organization Development, or as an HR Business Partner. The candidate should be self-driven and possess the ability to work in an ambiguous and global environment with minimal guidance or supervision.Key job responsibilities • Develop and implement Talent Management plans and solutions in order to achieve strategic business initiatives. Ensure talent readiness by creating mechanisms such as: Success Profiles, Talent Assessment and Leadership Investment Planning based on the business needs. • Partner with business leaders and HR leaders to define and establish a long-term talent strategy that may include: identifying critical jobs, determining talent gaps, assessing internal as well as external availability, and developing long term plans to bridge the gaps. • Lead and run need-based Talent Management projects with clients across teams and globally: driving and conducting needs analysis, creating and executing against talent plans/roadmaps, and reporting and audit of existing programs. Look at cross-business themes and integrate into the over-arching talent management strategy for the business. • Create processes that enable identifying and surfacing top talent to business and HR leaders in deploying the right employee, to the right job at the right time. • Identify appropriate metrics to measure effectiveness of talent management initiatives. • Partner with the HR community, including specialty functions and teams, to design and implement programs with a global impact. Recognize and adapt global best practices as appropriate. • Create process improvement mechanisms including automation on some of the existing processes/ tools to ensure standardization and consistency as we scale. • Lead a team of passionate talent management professionals. A day in the lifeThe WWAS Tech TM Leader diagnoses, designs for, and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create human-centered transformation experiences that position WWAS Tech talent members to do the best work of their lives, while raising the bar on delivering for customers.About the teamWe are building a team ready to tackle a broad array of problems at the intersection of business and builder imperatives. We operate as complementary to a dedicated business owner, augmenting their team’s efforts and driving end-to-end transformation. We work collaboratively with other groups to drive business impact together.BASIC QUALIFICATIONS- 7+ years of HR experience in a fast-paced environment. - 7 + years managing high-performing teams. - Bachelor’s degree in Human Resources Management, Organizational Development, Industrial/Organizational Psychology. ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiatives• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint• Advanced degree, law degree, or other specialized training in labor/employee relations • Strong interpersonal and persuasion skills, enabling the individual to establish productive partnerships and work collaboratively across multiple management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization • Labor Relations knowledge and experience • Outstanding written communication skills and the ability to independently develop effective executive level messaging, reports and presentations • Proven problem solving and analytical skills in a highly ambiguous environment with the capacity to work autonomously to simultaneously manage competing priorities • Experience working with quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems • Ability to handle confidential and sensitive information with extreme discretion Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,600/year in our lowest geographic market up to $205,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Connections is an innovative program that gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content to teams around the world, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and help develop leaders who earn trust, remove barriers to excellence, and make Amazon an inspiring place to work.We are currently looking for an accomplished front end developer to build world-class user interfaces for our customers. Are you an expert in web technologies? Want to use this expertise for creating the next generation Survey customer experience? We are looking for smart, motivated Front End Engineers passionate about delivering a world-class customer experience to help take Connections to new heights.If you have the skills for building high-performance, customer-friendly products that delight customers, and are interested in cutting-edge cloud computing, this is the job for you.Key job responsibilitiesSuccessful candidates for this position will have a strong background in building web applications using current technologies such as HTML5, JavaScript and CSS and web-UI frameworks like jQuery, React, Flux etc. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.As a Sr. Staffing Associate, you will be the primary candidate facing member of our staffing team, serving in both executional and decision-making roles. Staffing Associates ensure that our candidates and stakeholders experience the highest level of Customer Obsession by leading a smooth, efficient and positive hiring process. Staffing Associates assist in the tactical development and delivery of community engagement strategies and execution of candidate generation activities. Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. Successful candidates are obsessed with delivering an exemplary hiring experience with every candidate interaction. They are strategic and hands-on with a passion for process improvement and thrive in an innovative, fast-paced environment. This role directly impacts the candidate experience by uncovering issues, diving into data and implementing new solutions as we strive to be the world’s best employer. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Responsible for administering the staffing process from candidate generation to starting on Day 1.• Serve as the lead to plan, execute and audit hiring events based on labor projections. • Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.• Consult with applicants on the best match for their desired position and available opportunities.• First escalation point for teams during hiring events.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Act as the lead and a peer coach in alignment with standard operating procedures.• Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.• Lead resolving candidate escalations by identifying and resolving issues. • Assist with development and execution of vision and goals for the team by driving results.• Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.• Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.• Create and maintains community partner relationships.• Train team on best practices to ensure standard work is followed.• Track data and statistics and provides daily/weekly reports to staffing leadership.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Work on projects assigned by the leadership team, including within the region and networkwide initiatives.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transports materials to/from hiring and community events.• Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or experience in a professional field or military- Experience with Microsoft Office products and applications- 2+ years’ experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field. ...

The Amazon MGM Studios team is seeking an exceptional Senior Human Resources Business Partner (Sr. HRBP) to provide strategic HR support to senior leadership within the Prime Video business.In this role, you will be the primary HR partner for senior leaders, aligning critical people initiatives with broader business objectives. Leveraging your exceptional communication, influence, and data analytics skills, you will help inform and shape the organizational capabilities needed to drive success.As an experienced HR professional, you must demonstrate the ability to thoroughly diagnose complex issues, recognize patterns, and recommend both immediate and long-term programmatic solutions. The ability to seamlessly collaborate across groups, influence stakeholders at all levels, and dive deep into the unique needs of this client group is essential.Key to your success will be your strong business acumen, executive coaching expertise, excellent communication skills, and robust planning/project management capabilities. You must also excel at balancing competing priorities and driving measurable impact.The ideal candidate will have a proven track record supporting senior executives in a fast-paced, data-driven environment. If you are a strategic thinker with the ability to translate business goals into impactful people strategies, we encourage you to apply.Key job responsibilities• Partner with business leaders to drive organizational design, workforce planning, succession planning, and skills assessment and development.• Partner with and guide the HR Partner team, who provides management coaching and support to front-line managers.• Review and analyze business metrics including data on retention and the employee experience in order to recommend and drive systemic improvements. • Lead both the annual and mid-year review processes within respective leadership teams to ensure rigorous performance management and talent development.• Provide compensation consultation including salary and equity planning, promotions and job re-leveling analysis and support.• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within assigned client groups and in some cases across the broader organization.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience• 7+ years HR generalist experience in a leadership role• Strong judgment and experience coaching leaders.• Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

Are you excited about the future of home entertainment? Do you get energized by partnerships with innovative, fast-paced, high growth businesses? Are you excited to learn more about the Technology that drives Prime Video’s premium streaming services, which offers a vast collection of TV shows, movies, and live events from one convenient location? We are seeking a Senior HR business partner (HRBP) to partner with the Prime Video & Studios Technology organizations. The HR leader in this role would partner closely with senior Tech leaders across our most exciting and innovative Tech organizations. The Tech teams build are crucial to a wide variety streaming experiences for our customers, including surface the right content to the right customers at the right time. This leader would partner closely with leaders on talent priorities that lead to business impact, including employee experience for this team of builders, org health and efficiency, building and retaining a diverse Tech workforce at all levels, driving and innovating improvements to our Tech promo process, and supporting org design and talent placement discussions with our leaders. To drive these priorities effectively, this individual must have the ability to learn complex, diverse businesses in depth, understand nuanced differences between tech roles, influence with data, innovate and drive people initiatives that lead to business impact, and coach senior leaders to maximize their leadership effectiveness. Prior experience partnering with Tech teams is desired but not essential.If you get energized by a deep partnership with business leaders to drive high-impact HR strategies, this is the role for you! Key job responsibilitiesThe is both a strategic and hands on role including improving organizational effectiveness & design, leading change management, providing leadership coaching and driving HR functional excellence. Successful candidates will also demonstrate:• Genuine curiosity and ability to interpret business goals and recommend new approaches to talent acquisition and management.• A true hands-on approach and a willingness to go to the "frontline" to understand our employees and our customers.• Experience with multi-functional and ever-changing work environment.• Coaching and mentoring at all management levels.• Creative problem solving that works backwards from the end customer and the business client.• Success in creating and driving effective career development, retention, and recognition programs.• Being an enthusiastic team player with a strong drive to create meaningful client relationships.• The ability to think big but also not be afraid to "roll up your sleeves."• The ability to manage multiple priorities simultaneously while continually moving initiatives forward.• Must be able to interface at executive levels of the organization.• Excellent organization and interpersonal skills.• 5+ years of relevant Human Resources experience• Experience working across a global organization and with multi-territory support.• Bachelor’s degree or higher, in Human Resources or related field• Experience in Entertainment or Creative industries. • Experience in working in a highly matrixed organization• Project management and execution skills• Thrives in a high-pressure environment and able to manage multiple simultaneous priorities• Able to build trust with managers thanks to strong expertise and judgement• Possesses intellectual curiosity; brings insight into the team & business• Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.• Strong use of Excel and other analytical skills• Strong communication skills• Coaching and consulting skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.