Human Resources

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.Employee Relations & Support:- Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.Performance management:- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriateTalent Management and People Development Consulting:- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.HR General:- Act as stewards of the employee experience and Amazon “culture keepers”. - Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.- Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.Key job responsibilitiesThe HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.BASIC QUALIFICATIONS- Bachelor’s in Human Resources or related field- 3 years of relevant Human Resources experience ...

WILL ONLY CONSIDER L7 CANDIDATESROLE WILL BE REPORTING DIRECTLY TO VP Would you like to be part of creating inclusive experiences everywhere? Inclusive Experiences and Technology’s (IXT) is seeking a Senior Manager, Strategy and Business Operations to make things easier for stakeholders, drive strategic planning and develop robust operational processes, support successful organizational scaling and operational efficiency, while having fun in the process. You will lead and support programs and initiatives across IXT and collaborate with other central teams within PXT.Key job responsibilities• Manage long-range and annual planning cadence which operationalizes our strategy into actionable programs and initiatives.• Lead the business cadence for IXT in partnership with PXT leadership including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive weekly, monthly, and quarterly business reviews for IXT leadership.• Develop new mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects, driving the strategic vision and project execution forward.• Create mechanisms to connect and align goals upstream to Amazon and downstream within Amazon.• Partner with the Program Managers across IXT to ensure close alignment on strategic priorities.BASIC QUALIFICATIONS- 7+ years of program or project management experience- 7+ years of cross functional project delivery experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of team management experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements ...

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate• Critically assess and adjust the case management plan to an employee’s changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assigned- Bachelor's degree in business, HR, or a related field, or High school or equivalent- 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role- Intermediate proficiency in MS Word, Excel and Outlook- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $38,000/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas and support our transportation network to drive success. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.Key job responsibilitiesStakeholder Relationship Management:• Cultivate and maintain relationships with TA Business Partners, Recruiting Business Partners and Business Leaders.• Primary stakeholder groups include L6-8 TA, Recruiting and L8-10 Business Leaders.• Act as the primary point of contact for TA/RBPs and business stakeholders, ensuring their perspectives and feedback are considered.Communication:• Develop and execute communication strategies to engage and inform stakeholders about Demand Team's initiatives.• Create and execute on compelling communication to effectively discuss program objectives, progress, and results.Demand Collection:• Collaborate with stakeholders to gather requirements related to student demand for their organisation, this is inclusive of FTE and intern demand (via all pipeline channels including intern conversion, direct hire, return intern).• Responsible for the on-time submission of demand, and approvals. Approvals need to be auditable and available to business, TA and PxT leaders for review.• Conduct surveys, interviews, and other data collection methods to understand and analyze organizational requirements.• Ensures that business-driven demand changes are prioritized and actioned.• Collaboration with Cross-functional Teams:o Work closely with internal teams, including program enablement.o Ensure seamless communication and collaboration across teams to address stakeholder needs.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Our Global Specialty Recruiting (GSR) team is a highly specialized group focused on hiring exceptional talent for complex, hard-to-fill scientific, design, academic, & executive tech and non tech roles across Amazon. The organization is comprised of recruiters, researchers, and recruiting coordinators, and also includes central program management, business analysts, and admin staff to support operations, process, policy, systems, training, communication, change management, data and analytics for the organization and partner organizations. GSR partners with and influences L7+ leaders in the business, as well as PXT, Legal, Finance, and Security.What makes our Global Specialty Recruiting team unique is our deep domain expertise, agile sourcing/research strategies, and truly global reach. Our recruiters are embedded within the scientific and technical communities, allowing us to leverage industry connections, innovative sourcing tactics, and a nuanced understanding of specialized skill sets. We don't just fill roles - we partner with hiring managers to truly understand their needs and identify candidates who are the best fit, not just on paper, but for the role, team and organization overall.As a full life cycle recruiter on this team, you'll have the opportunity to collaborate with talented peers, leverage leading-edge recruiting technology, and make a meaningful impact on the growth and success of Amazon. You'll be a vital strategic partner, helping to shape our talent acquisition approach and elevate the candidate experience for some of the most sought-after technical professionals in the world.If you're passionate about the sciences, driven to find exceptional talent, and eager to work alongside a best-in-class recruiting organization, this is an unparalleled opportunity to grow your career and opportunity for impact.Critical success factors for this role include: - Research acumen and creativity - you learn new science domains quickly and understand how to craft effective search strategies within those domains - Superb communication skills - you're a compelling communicator able to effectively engage the attention of busy, senior executives - Able to convey complex arguments (without the luxury of complete data) and engage with senior level scientists & executives with conviction and confidence - Combine tenacity with tact and high judgement; know when to apply the right pressure and when to move on - Self-assured, not easily thrown, able to think on your feet; you will be leading complex & highly confidential searches with some of our most seasoned leaders - Inquisitive; a deep sense of learn & be curious**There is a strong preference for this role to be located near our customers in the Seattle area.**Key job responsibilitiesSome of the core components of this role include: - Partnering with research (and conducting your own) to identify and cultivate candidates that enable our ability to effectively innovate and scale the business. - Creating unique and robust search strategies that will identify and deliver the right leaders for the right roles at the right time. - Developing innovative ways to raise the bar on how Amazon connects with the L7-L10 level science talent. - Continually contributing to the knowledge base of both our team and the broader recruiting community by sharing intelligence related to relevant industries and talent pools/profiles. - Building out science talent networks in technology and education sectors, tapping knowledgeable industry sources to develop an on-going list of evergreen candidates. - Owning business and stakeholder relationships (you're the go-to and trusted advisor), providing strategic guidance and coaching in close partnership with executive hiring managers & their teams. - Conducting informational/exploratory calls, phone screens, interviews & references. You'll actively participate in hiring decisions throughout the candidate life cycle. BASIC QUALIFICATIONS - 7+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market - 3+ years of experience advising, influencing & hiring at the executive level ...

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate• Critically assess and adjust the case management plan to an employee’s changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assigned- Bachelor's degree in business, HR, or a related field, or High school or equivalent- 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role- Intermediate proficiency in MS Word, Excel and Outlook- • Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- • Ability to apply critical thinking and identify issues for problem solving- • Ability to build strong relationships and influence others while working in a cross functional environment- • Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- • Experience working multiple projects or cases independently in environment with changing priorities- • Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $38,000/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. This role will cover Southern California. Mandatory in office work 3 days per week on non-travel weeks. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.Key job responsibilitiesKey job responsibilitiesManagers collaborate using different communication channels with the HR Partners to support sensitive and often complex employee issues including disciplinary and performance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats (circles, lunch and learn sessions etc.) to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.1. Employee Relations & Support:- Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.2. Performance management:- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate3. Talent Management and People Development Consulting:- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.4. HR General:- Act as stewards of the employee experience and Amazon “culture keepers”. - Act as POC and Program Manager for people tools, processes, programs or projects. - Manage implementation and review of those.Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.A day in the lifePer the internal transfers guidelines, please reach out to the hiring manager for an informational through the "Informational Request" button on the job page.- Bachelor’s in Human Resources or related field - 5 years of relevant Human Resources experience- Master's degree in HR or related field - Business and HR acumen, including strong problem solving skills, high judgment, critical thinking and analysis. - Experience driving recommendations and prioritization. - Experience working in a highly matrixed organization. - Project management and execution skills. - Coaching and consulting skills. - Thrives in a high-pressure environment and able to manage multiple simultaneous priorities. - Possesses intellectual curiosity; brings insight into the team & business. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,900/year in our lowest geographic market up to $130,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Note: This position requires that the candidate selected be a US Citizen.Amazon Web Services (AWS) is one of the fastest-growing and profitable business segments within Amazon. As the world's most comprehensive and broadly adopted cloud platform, AWS is disrupting the traditional infrastructure market and redefining how organizations consume technology. We strive to be the most employee and customer-centric company on Earth, and to get there, we need the most talented, bright, and driven people on our team.We’re looking for a passionate, curious, and talented Technical Program Manager to join our HR team in support of a growing business segment which provides critical services for AWS national security customers. This is a high business impact role for a candidate who can define and own the technology roadmap for ADC HR, and deliver durable solutions to our complex data, systems, and tooling dependencies across multiple geographies. Your ability to be the trusted advisor to our leadership team and drive efficiency and productivity is key to success.This position requires superior analytical strength, attention to detail, excellent written and verbal communication, and the ability to synthesize moving parts of the business to drive the business forward. The role demands a strong sense of urgency, the ability to influence and make sound judgement calls, and willingness to roll up your sleeves. The individual will need to effectively work with HR Leaders, Security, global stakeholders, AWS business ops/finance, and our business-aligned program and data analytics teams. The right candidate for the role will possess a strong data analytics background, must be able to thrive and succeed in an ever-changing environment, and not be hindered by ambiguity or competing priorities.From Day 1, Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with professionals in many different domains including HR, Security, Engineering, Compensation, and Finance along with high visibility to senior leaders at AWS.Key job responsibilities* Drive process improvements and collaborating with engineering organizations to build new technologies that automate various aspects of ADC PXT operations.* Drive operational success. Develop and execute work-backwards plans for key strategic deliverables such as Quarterly Business Reviews and Quarterly Bonus Administration to ensure they are completed on time to high quality standards.* Data integrity. Collaborate with partner teams to develop and maintain reporting dashboards for the organization, synthesizing the needs of our HR, security, recruiting, and business teams to deliver a single source of truth for the organization.* Scale for growth. Own programs and strategic partnerships to move our processes from scrappy solutions to stable ones in support of growing scale and complexity within the organization.* Simplify processes. Streamline our compensation bonus program to drive efficiency and timely quarterly delivery.* Enable smart decision making. Drive consistency in operational metrics across the HR, recruiting, and business teams.* Display high judgment. Use strong analytical skills to build reporting, tell the story around the data, and provide actionable insights to drive to path-to-green plans.* Influence others. Partner with peer organizations to ensure tight alignment, facilitate the sharing (and proliferation) of information of best-known practices, and drive synchronization and collaboration in connection with shared goals and deliverables.About the teamThis global team of HR leaders are distributed across multiple global sites in support of our customers. We are a FUN, energetic and passionate team, committed to the success of our business and to each other. We index high on Ownership, Customer Obsession, and Earn Trust, fully embodying the importance of the work we support.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience developing and executing/delivering product and technical roadmaps- Experience implementing repeatable processes and driving automation or standardization ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. In this highly strategic, people manager role, you will work closely with cross-functional teams across Amazon to enable the delivery of transformative inclusive experiences. You will be relentlessly focused on providing Amazon's builders with the processes and tools that will make it effortless for teams to build truly inclusive products. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities• Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.• Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure the successful delivery of features.• Ensure timely execution of key organizational automation goals and customer launches by removing blockers and reducing execution risks.• Work closely with the leadership team to provide input on OP1, roadmaps, and strategic discussions.• Be deeply involved with engineers to architect and develop the best technical designs and approaches.• Build operational excellence to reduce lead times and maintain the operations of critical services.• Clearly communicate technical decisions and progress to both technical and non-technical audiences.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Would you like to be part of a Recruiting team responsible for fueling the rapid growth of Amazon? Do you thrive in high growth ambiguous environments? Are you a process-oriented data driven leader that loves to dive deep to fix complex operational challenges allowing for greater scalability and global impact?The Amazon Artificial General Intelligence (AGI) Recruiting team is seeking a talented, customer focused Sourcer with a passion for delighting the client and candidate, to join our recruiting organization. You will be supporting Amazon teams dedicated to working on behalf of our commercial sector customers to drive candidate generation strategies in partnership with your clients.Successful recruiters on this team will utilize their experience in setting benchmarks, forecasting and tracking against metrics while prioritizing to meet hiring targets. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilities• Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.• Recruit passive tech candidates and possess the mentality to identify and gauge chemistry of candidates for role fit and understand their motivation rather than sell a role.• Provides strategic guidance and becomes an advisor business leader in matters related to technical and non-technical hiring by delivering results.• Develop sourcing models and plans to generate technical and non-technical talent pools, create and execute robust search strategies that will attract the best and brightest talent and calibrate job profiles with hiring managers.• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.• Articulate in writing a plan with deliverables, timelines and a formal tracking process.• Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.• Participate in and/or own special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level A day in the life“The Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multi-modal Large Language Models.”This role will be focused on delivering Science talent within North America and will support multiple leaders across AGI. The recruiter in this role will be focused on hiring within the Applied Science, Research Science, and Data Science domains. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.This role can be located anywhere in Northern California (the geographic area of primary support is San Francisco). Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

The Principal Engineer (PE) Recruiting Team sits within Amazon’s Executive Staffing Organization. The team hires Principal, Senior Principal, and Distinguished Engineers – the Company's most senior technical contributors. Members of Amazon's Principal Engineering Community are exemplary practitioners and pragmatic visionaries. Our Principal Engineers set the standard for engineering excellence across Amazon. In order to scale Amazon’s Principal Engineering Community, the PE Recruiting Team is looking for a Research Recruiter who shares a passion for hiring the best and the brightest engineers in the world.The PE Recruiting Team has the unique ability work across all of Amazon’s businesses and impact each senior leadership team. The Recruiter will be responsible for owning and executing Principal Engineer searches. They will own relationships with senior executives and create robust hiring and candidate development strategies. They will be expected to identify, recruit, and hire world renowned technical candidates. This person will need to be well-versed in all aspects of senior executive technical search, particularly candidate identification, engagement, development, and creative sourcing. They will work with a strong, established recruiting team of Client Lead and Research Recruiters.Key job responsibilitiesSpecific responsibilities include but, aren’t limited to:Developing a robust, multi-channel, search strategy that will attract world class technical contributors.Acting as a talent adviser to Technical and Business Leaders across Amazon – educating Hiring Managers about the external Principal Engineer demographic.Clearly communicating status and progress against open searches. Providing strategic guidance to executive leadership in matters related to top technical talent.Serving as an expert for technology recruiting. Continuous company and talent mapping in key tech areas for the company.Developing prospects into candidates, engaging them and performing assessment/screening and presenting candidates to executive leadership.Continually contributing to the knowledge base of the group and Amazon, as a whole, by providing education on relevant industries and talent pools/profiles.Building out talent networks in technology and product sectors and tapping knowledgeable industry sources to develop an on-going pool of candidates.Supporting client update meetings on active searches with market relevant content.Conducting phone interviews and preparing candidates for on-site interviews, participating in pre-brief meetings.Coaching leaders to continuously improve their talent acquisition capabilities – especially at senior level.To be successful in this role, you will bring the following:Research acumen and creativity; An individual who can learn new tech and product domains quickly and understand how to craft effective search strategies within those domainsSuperb communication skills; a compelling communicator able to engage the attention of busy, senior executivesSelf-assured, not easily thrown, able to think on your feet; this individual may be called upon to work on highly confidential searches with very senior leadersInquisitive; a strong desire to learnDemonstrated ability to work in a team environment, as a team leader and member.A day in the lifeA day in the lifeThe PE Recruiting team is the talent acquisition engine for Amazon's PE Community. We take a multi-channel (e.g., target company mapping, conference and event engagement, referral and network lead generation) approach to talent identification, engagement, assessment and match-making. As a Senior Executive Research Lead you will set search strategy, identify the right talent ecosystems to engage, and strategize how best to engage technical luminaries externally.About the teamAbout the teamThe PE Research Team's mission is to identify, build a relationship with, and hire, every great Principal Engineer in the world. We use several tenets to guide us. Specifically, we believe that:Applying research yields a healthy search outcome: With a well thought-out search plan, research accelerates ‘time to fill’ and prioritizes quality prospect touchpoints over quantity to create a prospect flywheel that earns customer, and candidate, trust.We prioritize time to build a prospect and candidate pipeline as diverse as our customers.We balance long-term candidate relationships with quick action on urgent, critical, business needs. Successful Research Recruiters don’t take short cuts, know candidate motivations deeply, and compile accurate market analysis with precise record keeping.Individual wins are team wins. We are proud of making hires as a team. We are happy when our research delights our customers and results in a hire.Turn over every stone: Fearless curiosity means asking tough questions to disambiguate search problems, highlight the tradeoffs that need to be made in a search, and zero in on the search objective. We prioritize proactive communication of good and bad news to key stakeholders.PE Research is grateful for what came before and builds on existing data to deliver candidate and market insights, accelerate, and innovate, but isn't afraid to adapt, and try new directions when a search is stuck. We develop durable research that others want to use.BASIC QUALIFICATIONS4+ years of progressive corporate and/or search firm recruiting experience with a focus on passive engineering candidate generation in a high tech market.2+ years of experience advising and influencing executive leadership.Bachelor’s Degree or equivalent work experience. ...

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutions• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills• Experience leading relevant HR operational programs, including experience leading cross-functional, global projects • Self-starter who can work independently in a fast-paced, ambiguous environment. • Experience identifying and resolving complex issues, and assuming leadership roles in unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment• Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail• Excellent oral and written communication skills, paired with sound business judgment and ability to see around corners • Well-honed analytical skills, comfortable working with data and developing insights from it, experience establishing and tracking program metrics, and experience with experimental design• Experience identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances. • Strong bias for action and “get stuff done” attitude. • Strong business acumen and ability to integrate HR and business strategies. • Excellent meeting management and facilitation skills• Experience organizing and leading events (in-person and virtual)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Advertising IMDb and Grand Challenge (AIGC) Talent Management Team seeks a Talent Management Specialist to help build high impact programs that will help to improve the employee and manager experience at Amazon. The successful candidate will be data-driven and analytically minded. In this role, you will be responsible for gathering, analyzing, and interpreting talent data to provide actionable insights to evaluate our processes and drive strategic talent program decisions across the organization. This position is based in Seattle but will interact with business leaders and HR teams globally.In this role, you will be responsible for evaluating our global talent processes and programs, owning talent business reviews, supporting talent deep-dives across the organization, and developing capacity planning model for executive talent. This role offers an opportunity to influence global team processes and priorities. Program management experience in HR is preferred and the successful candidate will have both a passion for, and a track record of leveraging insights to drive changes in talent programs, balancing competing priorities and thinking creatively to solve complex problems with innovative ideas.Key job responsibilitiesUsing Amazon’s talent management framework, this role will be responsible for evaluating and providing recommendations on talent programs and priorities for AIGC. They will dive deep into our talent data to drive insights which will ensure we implement solutions that are seamless and can be adopted globally. As an HR Specialist, your daily work will be both strategic and tactical; you will set and drive long-term goals and also play an active role in implementation. This role will lead key studies in this space and identify opportunities to influence product road map of central teams. This requires working effectively with Talent Management, HR teams across AIGC, and partner teams in Global Talent Management. A successful candidate will have strong writing and stakeholder management skills. They must have the ability to gather business requirements and partner with the various customers to plan, implement, and improve solutions. High judgment and the ability to influence stakeholders are essential.Key responsibilities include, but are not limited to:• Must Think Big and identify opportunities to scale, augment, or re-imagine our current talent programs to meet our customer needs• Support research studies and talent actions related to improving talent evaluation processes and identify opportunities to experiment• Liaison with the central talent management teams and product teams to influence and improve product roadmap, specifically as it relates to talent products• Must be willing to be cross-trained on talent management processes and support specific aspects of cyclical talent management activities• Identify and implement metrics for the measurement and analysis of program effectiveness• Continuously seeking ways to improve the end-user experience with our content, communications, and resources across the teamBASIC QUALIFICATIONS• Bachelor’s degree i• 5+ years in Program Management (Business or HR), Talent Management, Communications, or related experience.• Proven track record of end-to-end ownership of operational process, change management, and communications.• Demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams.• Excellent oral and written communication skills, and must be comfortable engaging with executive level leaders. ...

The Learning and Development team supporting Amazon Talent Acquisition is seeking an Instructional Designer to develop and manage large-scale learning programs focused on recruiters, recruitment coordinators, recruitment managers, and program managers. The ideal candidate thrives working in a fast-paced and changing environment. To be successful, this candidate must possess a passion for learning, be able to build strong relationships, and have an appetite for strategy, action, results, and continuous improvement.The ideal Instructional Designer candidate has demonstrated experience working across multiple instructional delivery modalities to create high-quality learning experiences. You are the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can adapt and move quickly. You should be comfortable managing multiple concurrent and independent tasks in a fast-paced environment, iterating rapidly on designs based on feedback while meeting milestones and deadlines.You will partner across the organization to build learning products in a high-growth organization on a global scale. This is an opportunity to help shape and execute a strategy for new learning and develop content.Key job responsibilitiesManage projects through the design life cycle from scoping, research and analysis, design, development, and launch, providing clear timelines through all phases of development and selecting appropriate measurement for successful implementation.Communicate with key partners, including subject matter experts, key leadership, and end users.Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.Manage the development of instructional materials (eLearning, job aids, tutorials, audio and video materials, storyboards, knowledge checks, et.) that transform information into engaging instructional materials.Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content.Utilize instructional design frameworks and maintain consistency across training projects.Adhere to accessibility standards and best practices to ensure inclusive learning experiences.Complete quality assurance measures and content audits for new and existing training.Bachelor’s Degree or 5+ years of experience in Learning Design, Instructional Design, Adult Education, Learning Science, or related field.5+ years of experience designing and developing advanced e-Learning using tools such as Articulate, Adobe CS, Vyond, and Camtasia.Experience using measurement and data to drive learning interventions.Experience working with subject matter experts and program stakeholders to design curriculum.Experience with administrative tasks in a learning management System.7+ years’ experience designing online instructional activities to support adult learners.Experience using quantitative and/or qualitative research methods.Project management experience from conception and design through implementation, measurement and continuous improvement.Demonstrated consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail.Able to prioritize in complex, fast-paced work environment.Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations. Strong oral, written and interpersonal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support the Amazon Stores organization. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope. This is a full-time position that could require travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesA day in the lifeThe central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Employee Relations Manager – Stores will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• At least seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States• Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

Amazon’s Global Executive Learning & Development team is seeking a talented, driven, customer-obsessed Principal, Program Manager to manage scalable and innovative learning experiences for worldwide executive leaders. You will help enable communities of learning, curate on-demand resources, facilitate peer learning, and scale coaching best practices. You will work alongside a team of experts as you bring your program management expertise to scaling, maintaining, and sustaining learning solutions for all current and future leaders. Key job responsibilitiesYou are deeply passionate about developing executive leaders. You are an experienced program manager who can juggle complex global organizational programs, alongside timely requests. You consistently look beyond what is done today, to what could be. You know how our executives think and work, and build solutions tailored to them that can easily be used in their flow of work. You have a consultant mindset; you know the value of partnership and collaboration and work closely with other executive learning and development experts, and line teams, to enable solutions. You love to wear multiple hats and jump in on various projects—you can be found automating a process to scale a solution more easily one day, to jumping in and creating a video series the next. You stay abreast of learning best practices and current business trends. You comfortably collaborate with speed and transparency in a hybrid and virtual work environment. A day in the life• Lead efforts to go beyond the learning programs offered today to understanding what else leaders need—creating a system of support pre, during, and post the formal learning events. • Collaborate with subject matter experts, stakeholders, and learning professionals to inspect, modify, and/or create communities, resources, and forums that best complement designed learning solutions.• Facilitate, communicate, and activate learning experiences—assist with virtual and off-site meeting logistics and administration, host focus groups, lead learning summits, create mechanisms to bring leaders together for peer learning.• Derive relevant insights, trends, and themes from large amounts of data and develop summary reports for consumption by senior stakeholders.BASIC QUALIFICATIONS• Bachelor’s degree in communications, HR, design, or related field.• 8+ years of experience in program or project management• 5+ years of experience managing, analyzing, and communicating results to senior management.• 5+ years of experience defining program requirements, and using data and metrics to determine improvements.• Proven ability to build, manage, and improve learning programs and projects in a fast-paced, global organization. ...