Human Resources

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) as the global HR leader for our Global Startup organization within AWS Global Sales (AGS). In this position, you will help your business leaders to develop and execute HR strategies that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as broader projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Key job responsibilitiesIn this role, you will:• Develop and implement people plans and solutions in order to achieve people initiatives and deliver results. This includes serving as a critical champion of programs that help to export talent to the broader AWS organization from customer teams. • Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where all employees can thrive and grow. • Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards.• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. • Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. • Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. • Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities.• Provide compensation support including salary planning, approval of salary actions, and promotions. • Partner with central HR Partner (AWS Builder Experience Team) organization to work with line managers and employees to address various employee relations issues, fairly representing all interests. • Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent.A day in the lifeDay to day this person will: - Work with VP of Startup and executive leadership team to develop and implement organizational initiatives and solutions at scale.- Define people goals that are based on business drivers and tied to strategic priorities of the business.- Earn trust as a partner to the extended PXT leadership locally and regionally/globally.- Partner with business leaders on organizational design, workforce planning, succession planning, and skills assessment and development.- Provide coaching to VP and leadership team.- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.- Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience.• 10+ years of experience in an HR Generalist role, preferably in a business partner role in the tech industry.• 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.• Previous employee relations and talent assessment experience. ...

This role will be both hands on and strategic providing human resource leadership in the development and implementation of HR strategies that foster growth, innovation and organizational effectiveness. The individual in this role must first understand the business priorities and translate them into an HR plan that supports the business. The HRBP will assess capability and needs in the areas of leadership & management development, career development, performance management, employee relations, compensation and talent acquisition, and drive appropriate solutions in these areas.You will partner with your business clients to help find, grow and keep the Earth's best talent. Whether coaching your clients on leading their teams, navigating and resolving employee relations issues or developing innovative solutions and programs to deliver results for our business, you will be the champion of Amazon's culture and values, partnering with your clients to help them build customer obsessed teams.Amazon looks for individuals who can think strategically as well as roll up their sleeves and dive deep into practical application. This role will require the ability to establish HR priorities and operating mechanisms to drive change. You must be able to interface with leaders at all levels through excellent communication skills, data driven analytical thinking and ability to perform in a fast paced, rigorous and ambiguous environment.BASIC QUALIFICATIONS- Bachelor’s degree or higher, in Human Resources or related field- 5+ years of experience in an HR Business Partner role or related HR role with broad knowledge and experience in human resources management. ...

Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) Human Resources team supporting the Databases Organization within the larger Utility Computing organization.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.As the Sr. HRBP, you will support Directors in the RDS Platform, RDS Commercial, and Data Migration Organization within the relational Database organization. The RDS function innovates around the database engine, leveraging AWS Infrastructure innovations and our experience of operating the largest cloud database fleet to offer services with better customer management than self-managed alternatives. RDS commercial enables migrating commercial database workloads to a managed service, addressing immediate data-center-exit goals allowing customers to tackle potentially risky database modernization to later. The Database Migration team enables database workload migrations (code, schema, and data) for a broad set of database services, supporting sources including non-AWS sources. As the Sr. HRBP, you will also be responsible for driving strategy and execution for the entire Relational Databases organization across important business focus areas such as driving Organizational Health and effectiveness, Workforce planning, Location strategy and more. You will also closely partner with the Organization’s Inclusion, Diversity, and Equity (ID&E) PM to drive the ID&E goals for the organization. To be successful in this role, you must understand business priorities and goals and translate them into the highest impact work. You’ll help business leaders look around corners with recommendations based on data that improve organizational effective and builder experience. Ability to facilitate change management for large organizations within a rapid and complex changing work environment, create efficiencies, and make sound judgement in ambiguous situations are critical to the success of this role. Success will also require an aptitude to dive deep and analyze data to develop meaningful insights and conclusions, and to be able to present clearly and with purpose to the relevant audience. Key job responsibilities· Develop and implement people plans and solutions in order to achieve people initiatives and deliver results for the global specialist organization. · Partner with leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where employees can thrive and grow. · Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards. · Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. · Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. · Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. · Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities. · Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling. · Work with line managers and employees to address various employee relations issues, fairly representing all interests. · Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Must be able to travel domestically and internationally, as appropriate.• Track and monitor progress of HR goals and partner closely with HRBP and partner teams to ensure delivery of goals• Create, deploy, and scale programmatic solutions based on current and potential future needs, in the fast paced, high growth business unit. Drive HR process and tool innovation for scale and efficiencyBASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience · 7+ years of experience in an HR generalist leadership role· Strong judgment and experience coaching leaders. · Broad experience and specific knowledge of human resource theory, including employee relations, learning, and performance management. · Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills ...

At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience, proactively listening to Builder sentiment, and serving as a connector between Builders, managers, and HRBPs.This is an on-site role based in the Data Centers it supports 100% of the time. It also requires travel to other site locations within the cluster on a weekly basis.The team has opportunity to work out of the following locations: Canton, MS, USA | Dublin, OH, USA | Hermiston, OR, USA | Herndon, VA, USA | Lithia Springs, GA, USA | Santa Clara, CA, USA | Sterling, VA, USAKey job responsibilitiesThe Data Center Operations Site HR Partner in our Builder Experience Team (BeXT) focuses on the Builder experience. In this role, you will collaborate with Data Center Operations leaders, HRBPs, and partner teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions across the cluster of Data Centers you support. This role also has a special focus on leveraging Builder listening mechanisms to proactively monitor and analyze Builder sentiment trends, and provide regular sentiment updates and recommended actions to site leadership and HR Business Partners. To thrive, you will need a flexible skill set, including the ability to manage multiple scenarios utilizing HR expertise, consulting skills, and influence. You will also need to connect sentiment trends and other HR data to the bigger picture goals of the operation, while diving deep into the details, collaborating and consulting across teams.A day in the lifeAs a Data Center Site HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:-Proactively leverage Builder sentiment data to advocate for Builders’ needs so they feel fully engaged in the work they do and valued for who they are.-Partner with leaders at multiple levels of the organization to develop proactive strategies and goals focused on the Builder experience.-Actively engage with Builders by conducting weekly Gemba Go See (GGS) walks.-Partner with cross-functional teams such as HRBPs, Employee Relations, and Labor Relations to align on Builder engagement actions. -Apply your knowledge of HR fundamentals to problem solve and influence in diverse populations -Work in a fast-paced and complex changing environment driven by continuous innovation-Consult, coach, and develop site leadership through decision making with empathy and sound judgement; collaborate and action on talent management processes, people development and performance management, compensation, and employee relations issues.-Foster and role model an environment of inclusion for all Builders.-Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns.-Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. -Actively promote adoption of technology and self-service. -Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders.-Conduct workplace investigations in collaboration with Builder Relations.-Own and deliver site specific people projects in partnership with site leadershipAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.-Bachelor’s degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field-3+ years of relevant Human Resources Generalist experience-Experience working in a matrixed organization -Coaching and consulting skills-Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases-Employee Relations/Investigations experience-Possess conviction and tenacity, and excellent written and verbal communication skills-Thrives in a high-pressure, ambiguous environment and able to manage multiple simultaneous priorities-Intellectual curiosity; brings insight to team and business-Ability to demonstrate high-judgement, empathy, autonomy, and flexibility-Ability to maintain strict confidentiality regarding employee issues in Human Resources-Work Council or other employee representative bodies (ERB) experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,900/year in our lowest geographic market up to $130,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you. You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities- Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy.- Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. - Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. - Use data to drive and measure process improvements that enhance our operational effectiveness. - Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. - Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process.- Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...