Senior Applied Scientist, Healthcare and Life Science Services

Amazon is looking for world class senior applied scientist to join the AWS Healthcare and Life Science Services team to work on state of the art implementations of biomolecule design workflows. This role is entrusted with developing core machine learning algorithms for AWS customers, to be included in future AWS products. On the AWS Healthcare and Life Science Services Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions for biomolecule design across different computation platforms. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.The Healthcare and Life Science Services team is a part of the AWS Solutions organization. As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Key job responsibilitiesAs a key Applied Scientist, you will design workflows that integrate SOTA AI/ML models with complex biological datasets. You will work closely with a team of other Applied Scientists and Solutions Architects to ensure the algorithms and workflows meet out customers scientific and business objectives. Your role will also involve working with AWS service teams, to promote the delivery of AI-powered solutions in the field of biomolecule design.A day in the lifeYou will work with customer scientists, academics, AWS product managers, other AWS scientists, and AWS software development engineers to help customers operate the best solution for AI driven biomolecule design on AWS. You will perform experiments, specify and procure data sets, incorporate commercial and open source models, and push the state of the art in biomolecule design.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience building and tuning AI powered molecular design workflows, and an up-to-date knowlege of current Biological Foundation Models (both commercial and open sources) available to customers. ...

Senior Applied Scientist, AWS AI Foundational Research Team

Amazon is looking for world class senior applied scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions across different domains and computation platforms. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Machine Learning Engineer

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI, ML and DL algorithms to solve real world problems with significant impact? Amazon is revolutionizing customer service yet again now with cutting edge AI and ML. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video. We’re seeking a Machine Learning Engineer to develop cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and quality.Key job responsibilitiesIn this role, you will:- Use ML and Generative AI tools, such as Amazon SageMaker and Amazon Bedrock, to provide a scalable production solutions to improve the customer experience, to label data, build, train, tune and deploy their models.- Collaborate with our Applied and data scientists to create and fine tune scalable ML and Generative AI solutions for business problems.- Interact with product stakeholders directly to understand the business problem, help and aid them in implementation of their ML ecosystem- Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes.- Work closely with science and engineering teams to drive model implementations and new algorithms.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent- 2+ years of relevant experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processing ...

Senior Applied Scientist, Artificial General Intelligence

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs a Senior Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding.About the teamThe AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist, AGI Data Services

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in deep learning, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs part of the AGI team, an Applied Scientist will collaborate closely with talented colleagues to lead the development of advanced approaches and modeling techniques, driving forward the frontier of LLM technology. This includes innovating model-in-the-loop and human-in-the-loop approaches to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. An Applied Scientist will also have a direct impact on enhancing customer experiences through state-of-the-art products and services that harness the power of speech and language technology. A day in the lifeAn Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. The ideal candidate should be passionate about delivering experiences that delight customers and creating robust solutions. They will also create reliable, scalable and high-performance products that require exceptional technical expertise, and a sound understanding of Machine Learning.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience with Large Language Models (LLMs) or multimodal architectures ...

Principal Applied Scientist

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML).As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding.We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI.A day in the lifeThe Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.We are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, USAAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 10+ years of CS, CE, ML or related field experience- 8+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Customer - Advertiser Success & Insights, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Customer - Advertiser Success & Insights (CASI) team is seeking an Applied Scientist to help increase the effectiveness of online advertising. You will leverage computer vision, generative AI, natural language processing, casual inference, and machine learning to enhance the customer experience with online advertising. In this role, you will collaborate closely with business leaders, stakeholders, and cross-functional teams to drive success for our customers through data-driven solutions. This is an excellent opportunity for a technically-minded individual to make a tangible impact on the online advertising landscape. The role offers the chance to work with state-of-the-art technologies and contribute to the evolution of a rapidly changing industry.Key job responsibilitiesAs an Applied Scientist in CASI, you will:-> Shape the science roadmap for CASI, fostering a culture of data-driven decision-making.-> Deliver significant business impact through advanced ML models, generative AI, and cutting-edge causal inference methodologies.-> Produce and deliver models that help drive best-in-class customer experiences and build systems that allow us to deploy these models to production with low latency and high throughput.-> Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.-> Research new and innovative machine learning approaches.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Machine Learning Applied Scientist, Account Integrity

Do you want to join an innovative team of scientists who leverage cutting-edge techniques like reinforcement learning (RL), large language models (LLMs), graph analytics, and machine learning to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that integrate these state-of-the-art techniques to help manage the trust and safety of millions of customers every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating sophisticated algorithms that combine RL, LLMs, graph embeddings, and traditional machine learning methods to solve complex real-world problems? Do you like to innovate, simplify, and push the boundaries of what's possible? If yes, then you may be a great fit to join the Amazon Account Integrity team, where you'll have the opportunity to work at the forefront of AI and machine learning, tackling challenging problems that have a direct impact on the security and trust of Amazon's customers.The Amazon Account Integrity team works to ensure that customers are protected from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.Please visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Device Ad Products & Personalization

We are seeking an Applied Scientist for our Device Ad Products science team. This team addresses challenging optimization problems related to how advertisements are priced, selected, allocated and shown to customers on Amazon devices including Fire TV, Alexa and Fire Tablet. As Applied Scientist, you will be responsible for improving advertising performance and delivering innovative advertising experiences for display and video ads on Amazon Devices. This team leads initiatives to improve advertising fundamentals such as relevance, coverage, CTR, and CPSU (cost per sign up for streaming services) which in turn increase advertising revenue across Amazon's devices worldwide. You will own the scoping, implementation, and launch of science based ad solutions and experiences specifically for these entertainment focused environments. Key job responsibilities- Gain a comprehensive understanding of the customer lifecycle journey with Amazon Ads, and develop sophisticated models to optimize various conversion KPIs for enhanced marketing effectiveness.- Develop scalable data processing pipelines and architectures to ingest, transform, and enrich Customer data from various sources (Retail, Prime Video, FireTV and AppStore).- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with product managers and engineers to launch your models to customers.- Drive innovation within your team and partner closely with other scientists, engineers and Product Managers to build science roadmaps- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Stay up-to-date with the latest advancements in machine learning, natural language processing, knowledge representation, and related fields, and identify opportunities to apply them to Advertising Use Cases.- Effectively communicate complex science problems and solutions to both technical and non-technical audiences.A day in the lifeIn this role, you will regularly work with scientists and technical leaders across the advertising organization, including other science teams, product management, and senior leadership. You will also collaborate with science leaders across Amazon Devices and Prime Video organizations to build company-wide alignment. You will manage and work closely alongside your team of applied and data scientists to guide them through high-ambiguity problems and deliver robust, scalable solutions. About the teamThis role is on Device Ads and Personalization (DAPP) team, which is under Amazon Publisher Monetization (APM). This team has a vision to create innovative Ad experiences on Amazon Devices, providing customers better convenience and more selection.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, CBA

Amazon.com strives to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated and friendly work environment. Are you seeking an environment where you can drive innovation? Do you want to apply learning techniques and advanced mathematical modeling to solve real world problems? Do you want to play a key role in the future of Amazon's Retail business? This job for you! The Customer Behavior Analytics (CBA) team at Amazon is responsible for the architecture, design, implementation of tools used to understand customer behavior and value generation for all Amazon programs. Come and join us!Amazon’s CBA team is looking for Applied Scientists, who can work at the intersection of machine learning, statistics and economics; and leverage the power of big data to solve complex problems like long-term causal effect estimation.As an applied scientist, you will bring statistical modeling and machine learning advancements to analyze data and develop customer-facing solutions in complex industrial settings. You will be working in a fast-paced, cross-disciplinary team of researchers who are leaders in the field. You will take on challenging problems, distill real requirements, and then deliver solutions that either leverage existing academic and industrial research, or utilize your own out-of-the-box pragmatic thinking. This role requires a pragmatic technical leader comfortable with ambiguity, capable of summarizing complex data and models through clear visual and written explanations. The ideal candidate will have experience with machine learning models and causal inference. Additionally, we are seeking candidates with strong rigor in applied sciences and engineering, creativity, curiosity, and great judgment.Key job responsibilities- Understand and mine the large amount of data, prototype and implement new learning algorithms and prediction techniques to improve long-term causal estimation approaches.- Collaborate with product managers and engineering teams to design and implement solutions for Amazon problems- Design, build, and deploy effective and innovative ML solutions to improve various components of our ML and causal inference pipelines- Publish and present your work at internal and external scientific venues in the fields of ML and causal inference.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience building machine learning models or developing algorithms for business application- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Customer Engagement Technology

The Customer Engagement Technology team leads AI/LLM-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.Key focus areas include:1. Task-Oriented Dialog Systems: Building reliable, scalable, and adaptive LLM-based agents for understanding intents, determining eligibilities, making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies.2. Lifelong Learning: Researching continuous learning approaches for injecting new domain knowledge while retaining the model's foundational abilities and prevent catastrophic forgetting.3. Agentic Systems: Developing a modular agentic framework to handle multi domain conversations through appropriate system abstractions.4. Complex Multi-turn Instruction Following: Identifying approaches to guarantee compliance with instructions that specify standard operating procedures for handling multi-turn complex scenarios.5. Inference-Time Adaptability: Researching inference-time scaling methods and improving in-context learning abilities of custom models to enable real-time adaptability to new features, actions, or bug fixes without solely relying on retraining.6. Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent hallucinations and ensure high-fidelity responses.7. Policy Grounding: Investigating techniques to align bot behavior with evolving company policies by grounding on complex, unstructured policy documents, ensuring consistent and compliant actions.1. End to End Dialog Policy Optimization: Researching alignment approaches to optimize successful dialog completions.2. Scalable Evaluations: Developing automated approaches to evaluate quality of experience, and correctness of agentic resolutionsKey job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Principal Applied Scientist, AGI Automations

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and innovative principal applied scientist with a strong background in deep learning, to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs a Principal Applied Scientist within the AGI team, you will work with world-class scientists and engineers to develop novel data, modeling and engineering solutions to support the responsible AI initiatives at AGI. Your work will directly impact our customers in the form of products and services that make use of AI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in order to provide the best-possible experience for our customers.About the teamOur team has a mission to push the envelope of AGI, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONSPhD with specialization in artificial intelligence, natural language processing, machine learning, with 10+ years of combined academic and research experience. Strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (C++, Java, etc..). Excellent written and spoken communication skills ...

Senior Applied Scientist, Futures Design

Futures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers and so that product teams and leaders can align on where we're going and why we're going there. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining products and transformational customer experiences. Working with Amazon business and technology partners, we use research, design, and prototyping to guide early product development, bring greater clarity to engineering goals, and develop a UX-grounded point of view.Our team is dedicated to unlocking new foundational capabilities in generative AI, guided by the thesis that embedding understanding through human factors, cognitive science, and socioeconomics is crucial to building AI systems that align with human needs. We place particular emphasis on the capabilities of simulacra through agentic systems and experiential/evolutionary learning, which we believe are vital to accelerating the development of AI as an aligned partner. Joining our team will give you the chance to drive key decisions that will impact the lives of millions of Amazon customers. Key job responsibilitiesYou will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).A day in the lifeWe're looking for a Senior Applied Scientist to join the growing DDG Futures Design team.You thrive in ambiguity and paradigm shifts – remaking assumptions of how customers engage, devices operate, and builders create. You apply deep expertise that spans design, technology, and product, grounding state-of-the-art emerging technologies through storytelling and a maker's mindset. You learn and adapt technology trends to enduring customer problems through customer empathy, code, and iterative experimentation.You will wear multiple hats to quickly assimilate customer problems, convert them to hypotheses, and test them using efficient technologies and design methods to build stakeholder buy-in. You’ll help your peers unlock challenging scenarios and mature the design studio’s ability to deliver design at scale across a breadth of devices and interaction modalities. You will work around limitations and push capabilities through your work. Your curiosity will inspire those around you and facilitate team growth, while your hands-on, collaborative nature will build trust with your peers and studio partners.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist, Ads Measurement Science

The Ads Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) team of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision.As an Applied Scientist on the team, you will lead measurement solutions end-to-end from inception to production. You will propose, design, analyze, and productionize models to provide novel measurement insights to our customers.Key job responsibilities- Leverage deep expertise in one or more scientific disciplines to invent solutions to ambiguous ads measurement problems- Disambiguate problems to propose clear evaluation frameworks and success criteria- Work autonomously and write high quality technical documents- Implement a significant portion of critical-path code, and partner with engineers to directly carry solutions into production- Partner closely with other scientists to deliver large, multi-faceted technical projects- Share and publish works with the broader scientific community through meetings and conferences- Communicate clearly to both technical and non-technical audiences- Contribute new ideas that shape the direction of the team's work- Mentor more junior scientists and participate in the hiring processAbout the teamWe are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.Team Video: https://youtu.be/zD_6Lzw8raEBASIC QUALIFICATIONS- 2+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience building machine learning models or developing algorithms for business application ...

Deep Learning Architect, AWS Industries

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of architects, data scientists, and engineers working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for top architects, system and software engineers capable of using ML, Generative AI and other techniques to design, evangelize, implement and fine tune state-of-the-art solutions for never-before-solved problems.Key job responsibilitiesThe primary responsibilities of this role are to:- Design, develop, and evaluate innovative ML models to solve diverse challenges and opportunities across industries- Interact with customer directly to understand their business problems, and lead them by prescriptively defining and implementing scalable Generative AI solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to design architectures and applications, drive model implementations, and guide new solution deploymentAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience developing software code in one or more programming languages (java, python, etc.)- Bachelor of Science degree in Computer Science, or related technical, math, or scientific field (or equivalent experience)- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 3+ years of experience hosting and deploying ML solutions (e.g., for training, fine tuning, and inferences)- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience ...

Applied Scientist, Sponsored Products, Amazon Ads

Amazon continues to invest heavily in building our world class advertising business. Our products are strategically important to our Retail and Marketplace businesses, driving long term growth. We deliver billions of ad impressions and millions of clicks daily, breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and strong bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.The Sponsored Products OSSR team is responsible for all non-search supply and associated experiences.As an Applied Scientist on our team, you will be responsible for defining the science and technical strategy for one of our most impactful strategic initiatives, creating lasting value for Amazon and our advertising customers.Key job responsibilities• Support business, science and engineering strategy and roadmap for Sponsored Products OSSR projects• Drive alignment across organizations for science, engineering and product strategy to achieve business goals• Lead/guide scientists and engineers across teams to develop, test, launch and improve of science models designed to optimize the shopper experience and deliver long term value for Amazon and advertisers• Develop state of the art experimental approaches and ML models.About the teamSponsored Products (SP) is Amazon's largest and fastest growing business. Over the last few years we grown to a multi-billion dollar business. SP ads are shown prominently throughout search and detail pages, allowing shoppers to seamlessly discover products sold on Amazon. Ad experience and market place is one of the highest impact decisions we make. This role has unparalleled opportunity to grow our marketplace and deliver value for advertisers and shoppers.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

2025 Applied Science Internship - Recommender Systems/ Information Retrieval (Machine Learning) - United States, PhD Student Science Recruiting

Unleash Your Potential as an AI TrailblazerAt Amazon, we're on a mission to revolutionize the way people discover and access information. Our Applied Science team is at the forefront of this endeavor, pushing the boundaries of recommender systems and information retrieval. We're seeking brilliant minds to join us as interns and contribute to the development of cutting-edge AI solutions that will shape the future of personalized experiences.As an Applied Science Intern focused on Recommender Systems and Information Retrieval in Machine Learning, you'll have the opportunity to work alongside renowned scientists and engineers, tackling complex challenges in areas such as deep learning, natural language processing, and large-scale distributed systems. Your contributions will directly impact the products and services used by millions of Amazon customers worldwide.Imagine a role where you immerse yourself in groundbreaking research, exploring novel machine learning models for product recommendations, personalized search, and information retrieval tasks. You'll leverage natural language processing and information retrieval techniques to unlock insights from vast repositories of unstructured data, fueling the next generation of AI applications. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated.Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology. Amazon has positions available for Machine Learning Applied Science Internships in, but not limited to Arlington, VA; Bellevue, WA; Boston, MA; New York, NY; Palo Alto, CA; San Diego, CA; Santa Clara, CA; Seattle, WA.Key job responsibilitiesWe are particularly interested in candidates with expertise in: Knowledge Graphs and Extraction, Programming/Scripting Languages, Time Series, Machine Learning, Natural Language Processing, Deep Learning,Neural Networks/GNNs, Large Language Models, Data Structures and Algorithms, Graph Modeling, Collaborative Filtering, Learning to Rank, Recommender SystemsIn this role, you'll collaborate with brilliant minds to develop innovative frameworks and tools that streamline the lifecycle of machine learning assets, from data to deployed models in areas at the intersection of Knowledge Management within Machine Learning. You will conduct groundbreaking research into emerging best practices and innovations in the field of ML operations, knowledge engineering, and information management, proposing novel approaches that could further enhance Amazon's machine learning capabilities.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.A day in the life- Design, implement, and experimentally evaluate new recommendation and search algorithms using large-scale datasets- Develop scalable data processing pipelines to ingest, clean, and featurize diverse data sources for model training- Conduct research into the latest advancements in recommender systems, information retrieval, and related machine learning domains- Collaborate with cross-functional teams to integrate your innovative solutions into production systems, impacting millions of Amazon customers worldwide- Communicate your findings through captivating presentations, technical documentation, and potential publications, sharing your knowledge with the global AI communityBASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming in Java, C++, Python or related language- Experience with one or more of the following: Knowledge Graphs and Extraction, Neural Networks/GNNs, Data Structures and Algorithms, Time Series, Machine Learning, Natural Language Processing, Deep Learning, Large Language Models, Graph Modeling, Knowledge Graphs and Extraction, Programming/Scripting Languages ...

Senior Applied Scientist, AWS Marketplace & Partner Services

The AWS Marketplace & Partner Services Science team is hiring an Applied Scientist to develop state-of-the-art recommendations systems, Conversational AI agents, and personalization capabilities within AWS Marketplace. This role will revolutionize discovery of solutions that accelerate customer cloud migrations for our customers, bringing personalization to AWS customers. The ideal candidate is comfortable leading production level recommendations strategies, implementing agent based conversationalAI experience, and mentoring other scientists on the team. You able to evaluate feasibility of scientific approaches and influence business leaders to develop the best experience for our customers. You thrive in a collaborative environment, where mentorship, learning, and teamwork is critical. Key job responsibilities- Work with customers, product managers, scientists, and engineers to deliver production level recommendation experiences- Ability to write production level code and support requirements for MLOps/LLMOps- Mentor Scientists on the team, and guide scientific approach across the organizationAbout the teamThe AWS Marketplace & Partner Services Science team supports science models and recommendations that are deployed directly to AWS Customers (via AWS Marketplace), to our partners (via Partner Central), and to our internal AWS Sellers. Our mission is to accelerate cloud migrations and modernizations, supporting AWS customers to innovate, and the growth of our AWS Partners.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 3+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, Amazon

We’re building a foundational LLM for Amazon Stores that fuses general world knowledge with Amazon e-commerce domain knowledge to provide new and improved shopping experiences for our customers. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- • 3+ years of building machine learning models for business application experience- • PhD, or Master's degree and 6+ years of applied research experience- • Experience programming in Java, C++, Python or related language- • Experience with neural deep learning methods and machine learning- • 2+ experience in leading a team to solve challenging machine learning problems with quantitative approaches- • Experience in patents or publications at top-tier peer-reviewed conferences or journals- • Experience with LLM model training, large scale training data curation, training/inference optimization. ...

Senior Applied Scientist, Ads Core Services (ACS)

We're looking for an experienced Applied Scientist with exceptional technical, analytical, and innovative capabilities to research, design, and create elegant machine learning solutions. Your solutions will help our advertisers with multi-media and multi-lingual advertising offerings, leveraging Generative AI, Deep Neural Networks, Natural Language Processing (NLP), and Computer Vision (CV). You will build ML models that localize multi-media advertising contents, including text, images and videos. You will also identify opportunities to leverage ML beyond localization, including, international expansion and global advertising. Your work will directly impact our customers in the form of products and services used directly by our advertisers as well as our third-party integrators.Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Advertiser Growth Engine (AGE) team owns and builds services and applications across Amazon World-Wide Advertising that make advertising across countries/languages as easy as flipping a switch. We are focused on: (1) expanding Amazon Ads advertiser base, and (2) eliminating localization, operational, and marketplace knowledge gap barriers for Advertisers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth globally.Key job responsibilitiesAs an Applied Scientist on this team, you will:- Build and deliver end-to-end machine learning solutions; build ML models and perform data analysis to deliver scalable solutions to business problems.- Work closely with senior leaders across science, engineering, and product disciplines to drive the team's roadmap and establish business requirements. - Perform hands-on analysis and modeling with enormous data sets to develop insights that increase traffic monetization and merchandise sales without compromising shopper experience.- Run A/B experiments that affect hundreds of millions of customers, evaluate the impact of your optimizations and communicate your results to various business stakeholders.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new innovate machine learning approaches.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...