Data Center Regional Electrical Engineer (Field Engineering), Data Center Field Engineering

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediation.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions.• Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. We have an immediate opening for a Field Engineer in, America. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s Degree in Electrical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) ...

Commissioning Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced and cutting-edge environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: • Medium and low voltage power systems • Generators • UPS • HVAC (Air Handlers / Exhaust Fans / VFD) • Chilled Water Systems • Building Management systems (BMS) • Electrical Power Monitoring Systems (EPMS) • Testing and balancing- Pumps and Hydronic systemsEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesAs the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while controlling project budget as approved by Finance.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to execute functional tests, identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems- Bachelor’s degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements ...

Engineering Operations Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Day in the Life of an EOT I - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder - Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)"About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Technical (Military/Trade School) training or 2+ years of equivalent experience in a relevant industry (for example: electrical or mechanical)- 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Cloud Support Engineer II - Linux

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.In this role, engineers provide Technical Support to various Linux services that focus on AWS Compute Technologies such as EC2 Core/Linux, Elastic Block Store (EBS), LightSail, ElastiCache, Outposts, Systems Manager and many other services that enable customers to run their workloads on AWS. Engineers develop Subject Matter Expertise in one or more areas of the above services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS via email or Chat or Phone. In addition, engineers also work on team functions and projects and continually work on improving operational efficiency.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAbout The TeamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with OS administration (boot process, filesystems) and troubleshooting disk space issues, booting issues and OS logs.- Experience with security in Linux (filesystem permissions). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Data Center Network Installation Manager,

The Data Center Infrastructure Delivery organization is looking for an Operations Manager with a successful, progressive career history in people management and tactical operations management. The team is responsible for the installation of fiber optic cabling and server racks across the Amazon data center platform. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing group of technicians who are installing and building server rack capacity for our customers. You must be passionate about the Customer Experience, think and act globally and want to contribute to innovations in the area of Data Center Infrastructure.- Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring highest levels of performance.- Delivering capacity to existing Data Centres- Helping build and bring online new Data Centres- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve- Assisting & managing relationships with external vendors & contractors- Liaising with internal teams & management groups- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres- Creating and maintaining metrics on all aspects of our Data Centres and utilizing those metrics to drive positive changes- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent combination of education and experience- 3+ years of experience in a data center technology role and 3 + years of knowledge in TCP/IP networking, network cabling, optic types, and test equipments- 5+ years of experience in management/team lead function. ...

Cloud Technical Account Manager, ES - SI

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a Senior TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamAbout UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Infrastructure Delivery- Deploy Technicians , Infrastructure Delivery

At Amazon, we’re working to be Earth’s most Customer-centric Company and Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build and expand the Cloud, this is your chance to make history.Amazon is looking for an Infrastructure Delivery- Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Infrastructure Delivery- Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Infrastructure Delivery- Deploy Technicians establish and follow best practices and refine operational procedures.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Managing work and priorities through ticketing system and workflows to complete customer requests and projects• Collaborating with various stakeholders to remove project obstacles• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment• Participating in the migration, basic configuration and rollout of new or upgraded hardwareAll physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed.- Working in cramped and/or elevated and/or noisy environments.- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ year or experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management ...

Configuration Management/Altium Releaser, Blink

In this role you will engage with an experienced, cross-disciplinary staff to help document and control the data required to produce our products. This includes releasing parts and documents, writing Engineering Changes, and creating manufacturing part numbers, and other PLM tasks.In addition, this position will help in releasing EE data package releases from our Altium toolset. This would entail exporting of gerbers, drawings, etc. and uploading into the PLM system.Key job responsibilities-Item Master add, change, and delete control-BOM Data creation and management-RCO implementation and control at Contract Manufacturers-Product Data and document management-Help Contract Manufacturers with data access issues, and monitor their access-Work with Altium to release data into the PLM systemA day in the lifeIn this role you will engage with an experienced, cross-disciplinary staff to help document and control the data required to produce our products. This includes releasing parts and documents, writing Engineering Changes, and creating manufacturing part numbers, and other PLM tasks.In addition, this position will help in releasing EE data package releases from our Altium toolset. This would entail exporting of gerbers, drawings, etc. and uploading into the PLM system.About the teamIn this role you will help delight our customers by managing the data used to create Blink and Ring products. Your process skills and attention to detail will help create new, innovative products and features in Blink systems. Your efforts will span from within Blink to working with teams across Amazon.BASIC QUALIFICATIONS- 2+ year BOM relevant creation and control experience- 2+ years working with Product Lifecycle Management systems, such as Oracle's Agile PLM- 1+ years working with ERP management systems- Basic knowledge of EE design packages (gerber files, pick and place files, drill files, etc.)- 2+ years of MS Excel experience- AS degree or other two year post-secondary technical education/training program (or equivalent) ...

Data Center Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. All physical requirements are expected with reasonable accommodations - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed - Some travel may be requiredNOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Show a strong aptitude for troubleshooting and problem solving at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reporting• Are biased to act in the absence of direction or support• Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma ...

Construction Project Engineer, DC Construction

As a Data Center Construction Project Engineer, you will be a part of a creative, diverse team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry examples of energy efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.As our Data Center Project Engineer, you will support the teams that build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site, daily interacting with the construction managers and stakeholders and be directly responsible for supporting the fast, high-quality delivery of our data center construction. The Data Center Project Engineer will be part of the onsite Construction Management team and will own the communication coordination with our vendors, information workflow, and coordination of document management including requests for information (RFI), change orders, reports, and schedule updates.At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centers for our Customers.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilitiesThe Data Center Construction Project Engineer will be responsible for:• Establishing communication and coordination across a data center region’s general contractors, stakeholders, and internal teams on site, shell and room build activities. • Supporting set up of Procore repository and utilization by partner teams. • Participating in constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.• Tracking and stewarding build documentation including design changes, submittals, RFI’s, change orders, and invoicing. • Requesting and reviewing MOPs (Method of Procedure) for proper details, necessity, and risk. • Onboarding new vendors for badging and orientation. • Updating project management milestone dates, correspondence, and documents. • Monitoring delivery of owner furnished material to site. • Managing checklists including punch lists, safety inspections, and quality observations.• Overseeing project closeout efforts including verification of closeout documents (e.g. As-Builts) and ensuring timely financial closeout.• Contributing to specific initiatives aimed at increasing the resiliency of our data centers.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 6+ years of related construction management experience in lieu of a degree, along with 3+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants.- 3+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.- This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. ...

Amazon Dedicated Cloud Engineer

AWS is hiring at all experience levels in Seattle WA, Denver CO, Arlington VA, Herndon VA, and Columbia MD! Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become our leading expert on Amazon Web Services (AWS) Elastic Compute Cloud (EC2) products and services.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Commissioning Engineer, AMER-Central ACx

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced and cutting-edge environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: • Medium and low voltage power systems • Generators • UPS • HVAC (Air Handlers / Exhaust Fans / VFD) • Chilled Water Systems • Building Management systems (BMS) • Electrical Power Monitoring Systems (EPMS) • Testing and balancing- Pumps and Hydronic systemsKey job responsibilitiesAs the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while controlling project budget as approved by Finance.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to execute functional tests, identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems- Bachelor’s degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements ...

ADC Windows Systems Engineer, Region Services Corporate Infrastructure (RSCI) - Vector

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services, including virtual desktops and infrastructure. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with full-scope polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Manage/Operate and Maintain Active Directory and component systems (DNS, DHCP, NPS, Exchange)- Security compliance to include hardening the OS and desktop applications.- Manage metrics and monitoring services.- Creates and updates system documentation for engineering, operations, and support teams.A day in the lifeOur mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner”, embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Knowledge of networking basic skills and troubleshooting- Demonstrated ability to script in the Windows environment using PowerShell.- Experience administering, maintaining, and operating Active Directory Windows based networks- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Cluster Project Design Electrical Engineer, Fleet Remediation Engineering

As an Amazon Fleet Remediation Project Design Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:• Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.• Prepare/review short circuit coordination studies and maintain the software models to martch as-built site conditions. • Perform design and equipment submittal review for Data Centers in your region.• Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.• Work on concurrent projects, sometimes in multiple geographical regions.• Act as a technical subject matter expert for your given discipline during new remediation projects.• Support construction, commissioning, operations, and turnover. We have an immediate opening for a Fleet Remediation Project Design Electrical Engineer in the IAD Cluster. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty• Are detail and data oriented with familiarity with design/construction processes• Have experience managing engineering projects and engineering consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Manage design and as built drawings and documents• Prepare and present progress reports to all relevant stakeholders• Be inclined to get into the field to see things up closeA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Electrical Engineering or equivalent experience.• 3+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer)• Possess excellent communication and writing skills, attention to detail, maintain high quality standards ...

Data Center Operations Manager

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools.- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer ExperienceA day in the lifeAmazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment.- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7- 2+ years of experience with Networking, or Computer hardware. ...

Cleared Data Center Engineering Operations Facility Manager

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. Responsibilities- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers- Manage teams of 24x7 engineering technicians in all facets of their career- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs- Effectively and efficiently manage the operations budget and expenditures- Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s) Physical Requirements:· Walk jobsites in uneven terrain.· Work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.· Carry objects weighing up to 49 pounds for short distances· Work shifts longer than eight hours in duration.· Respond to off hour emergency calls.· Maintain balance and perform construction tasks while on a ladder· Coordinate body movements when using tools or equipment· Reach and stretch to position equipment and fixtures while maintaining balance· Bend or twist the body into unusual positions while working· Perform physical tasks all day without becoming overly tired· Use hands to manipulate small wires and objects· Apply muscular force quickly to objects and equipment· Push or pull heavy objects into position· Work in a noisy environment· Work at depths, such as under raised floors This position requires that the candidate selected be a US Citizen and maintain an active TS/SCI security clearance.BASIC QUALIFICATIONS- Bachelor's degree or higher in a relevant engineering discipline, or relevant experience, plus 1+ years of experience in a management position with 5 or more direct reports- 3+ years of experience working in data centers with an emphasis on building and equipment operation - This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. ...

Data Center Chief Engineer, Nights

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).- Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.- Create and deploy new standard practices for Engineering Operations Technicians, Chief -Engineers, and vendor support teams- May assist in the build out of new facilities and assist in projects to increase current facility efficiency- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.- Communicate complex technical information to a non-technical audience.- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency- Ensure all safety procedures are adhered to by vendor and Amazon staff- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).- 3+ years of electrical or mechanical experience.- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience. ...

IT Manager , Ops Tech Solutions (OTS)

About Operation Technology Solutions (OTS)Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversityWe are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.Key job responsibilitiesYou will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. Key responsibilities include:• Inclusively hire, train, and develop a team of IT professionals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.• Establish and maintain a positive, productive relationship with operational partners and staff.• Lead infrastructure builds in new facilities.• Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.• Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).• Develop and maintain policies, procedures, and processes.• Oversee management of equipment and parts inventory.• Create, manage, and support recognition and communication programs.• Travel up to 30%.We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Bachelor's degree, or 4+ years of professional or military experience- Knowledge of Linux or Unix systems administration ...

Cloud Technical Account Manager, ES - WWPS

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- - Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- - 2+ years of technical engineering experience ...

Data Eng II (PnD), IT PnD Data and Analytics

Would you like to be the go-to Data Engineer for a team that constantly learns new domains, tools and data sources to identify best practices from across Amazon’s broad offerings and propagate them globally?IT PnD Data and Analytics team is looking for a Data Engineer to join the team to design, manage, and continuously enhance our data and analytics infrastructure, with process automation/improvements, developing automated reporting solutions/tools, and improving the ability of the IT Services organization to process, analyse, access and consume accurate and timely data.As a Data Engineer you will be working in one of the largest cloud-based data lakes. You should have experience in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and build data sets that answer those questions. You should be able to architect highly efficient data and reporting structures, making a trade-off between scalability, performance and user functionality needs, using expert knowledge in software development technologies. You should be able to lead design reviews and offer feedback on design, integration, performance and scalability issues. Serve as an authority in the area of technical and domain expertise and mentor, develop, and train data engineers.Key job responsibilitiesIn this role you will work with a team in building a Federated data ecosystem, near real time data ingestion, calculation engines, and reporting solutions for IT Services organization. The role requires someone who loves data, understands enterprise information systems, has a strong business sense, and can collaborate with multiple teams to put these skills into action. The ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with a strong data modelling background, deep knowledge of cloud infrastructure, optimizing data for business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of data engineering experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with data modeling, warehousing and building ETL pipelines- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Proven track record of sharing outcomes through written communication, including an ability to effectively communicate with both business and technical teams. ...