Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.#everydaybetterKey job responsibilities● Review work forecasts and determine your productivity requirements to produce duringthe day to meet the overall building objectives.● Partner with other Area Managers to balance labor ensuring that you are operating a balancedand efficient shift while meeting all of your goals.● Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.● Support all quality programs to ensure we are delivering the highest quality for our customersand adhering to all Pharmacy regulations.● Proactively identify and lead process improvement initiatives and Lean tools● You and your team of pharmacy associates are responsible for getting PillPack customers theirorders. You are responsible for ensuring that you have properly trained people, and that theirneeds are addressed so they can focus on their jobs.● In addition, one of the most important aspects of your job is to lead operational improvementsand change with quality and speed.● High attention to detail including proven ability to manage multiple, competing prioritiessimultaneously● Ability to think strategically and execute methodically● Ability to work in a fast-paced environment where continuous innovation is desired● Demonstrated analytical and quantitative skills and ability to use hard data and metrics to backup assumptions.● Willingness to roll up their sleeves and do whatever is necessary; general manager / ownermentality● Ability to clearly communicate data insights to others● Perform other duties as assigned● A completed Bachelor’s Degree from an accredited university or 2+ years of demonstratedleadership experience at Amazon● Currently hold’s an active and unrestricted, or have the ability to obtain a pharmacy technicianlicense in domicile state● Authorized to work in the U.S. without sponsorship● Direct management experience for employees and their performance● Experience with performance metrics and process improvement (how, when, who)● Candidates must be flexible to work weekends and/or overnight shifts● Degree in Engineering, Operations, Supply Chain or related field is a plus● 3+ years management experience in a manufacturing, production or distribution environment● Management of a minimum of 15 employees (including payroll, performance management,work-flow assignment)● Interest in long-term career development through assignments in multiple FCs across thenation.● Pharmacy or healthcare operations experience in a regulated industry. Preference forunderstanding of Board of Pharmacy Regulations, FDA, or GMP regulations.● Familiarity with WMS systems● Strong oral and written communication skills● Ability to speak to performance metrics (how, when, who)● Strong commitment to employee development, as well as an exceptional level of dedication,motivation, & intelligence.● Prior experience or use of Lean/Six SigmaAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people fromtaking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products thatembody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for customers to find, choose,afford, and engage with the services, products, and professionals they need to get and stay healthy!Work schedule: (Sat-Tues 7a-5.30p)#everydaybetterKey job responsibilities•Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough qualityassurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes athorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions. • Warehouse work, including the ability to lift 20lbsExemplary interpersonal communication skills including written and verbal communication. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,700/year in our lowest geographic market up to $161,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Staff Pharmacist, Pharmacy FulfillmentInnovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetterSchedule: Sunday-Wednesday (four 10 hours shift) starts 7.30amKey job responsibilities• Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough qualityassurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes athorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions. • Warehouse work, including the ability to lift 20lbs• Exemplary interpersonal communication skills including written and verbal communication.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a Customer Service Associate, you will play an essential role in empowering our customersto take their medications correctly and achieve better overall wellness. Our pharmacy features acasual dress code in a nonretail facing environment. An active, in-state pharmacy technicianlicense is required to be considered.Key job responsibilities• Answer incoming telephone calls from Customer Care associates on a daily basisand maintain metrics as assigned• Make outbound calls including for a variety of purposes. Including situations deemedurgent by clinical pharmacist team• Assist clinical pharmacist team with outgoing MD, pharmacy, and/or customer calls• Assist Customer Care Associates by providing guidance and feedback utilizing aconsultative approach to continually develop staff knowledge• Complete tickets to support Customer Care Team and Clinical RPh team• Maintain advanced understanding of all Amazon Pharmacy’s policies andprocedures as well as Amazon Pharmacy products and services• Monitor and process all help desk assigned tasks on a daily basis• Act as primary point of contact for escalated calls by Customer Care Associates,handle escalated calls and follow through until resolution has been met• Manage reporting of customer complaints and provide resolution per set SLA’s,escalating as appropriate• Investigate and report pharmacy errors• Learn pharmacy laws and regulations nationwide• Serve as a point of contact for any system or technology/software outages and notifyall appropriate parties for resolution• Maintain confidentiality of all customer information• Work autonomously and proactively identify areas in need of improvement• Constant collaboration with teammates• Customer-centric and commitment to quality• Work a flexible schedule - shifts will possibly start and end outside of normalbusiness hours• Perform other tasks assigned while working in a fast-paced environment• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee, and Assistant Licenses)• High school or equivalent diploma• National Pharmacy Technician Certification (PTCB or NHA)• Demonstrated ability to work as an effective team member• Strong organization skills and attention to detail• Experience recognizing and identifying patient medications• 6+ months of relevant experience working with computer and web based tools• Experience working under pressure in a fast-paced work environment while consistentlymeeting standards for productivity and qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Staff Pharmacist, Pharmacy FulfillmentInnovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetterSchedule: Wednesday – Saturday 6:30 PM - 5 AM ORSaturday – Wednesday 6:30 PM - 5 AMKey job responsibilities• Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough qualityassurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes athorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions. • Warehouse work, including the ability to lift 20lbs• Exemplary interpersonal communication skills including written and verbal communication.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!Work schedule: Sun-Wed (10 hours) Starts 6pm#everydaybetterKey job responsibilities• Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough quality assurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes a thorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects, overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • If applicable relocation for this role would be preferred within 30-45 days of offer acceptance• Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions.• Warehouse work, including the ability to lift 20lbsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.