Program Manager, Global Sustainability, GVM

The Global Vendor Management (GVM) Program works with HQ senior leadership from a highly selective group of global Amazon vendors, to support the growth of our mutual business and total relationship success across worldwide Amazon. We are a global strategic business development team, seeking a customer-obsessed individual with excellent business judgement, to build collaborative relationships with vendor executives and Amazon teams across all Amazon countries focusing on Sustainability.As a Program Manager, Global Sustainability, you will own the Sustainability vendor engagement strategy, working alongside Sustainability experts to influence product roadmaps and innovation across external and internal teams, driving Sustainable initiatives with Amazon’s largest vendors, and ensuring processes and ongoing mechanisms are scalable to deliver a best-in-class Sustainable experience for customers around the world. A successful candidate in this role is a storyteller, one with a passion for sustainability and a knack for taking complex concepts and turning them into easily understood campaigns.Key job responsibilities- Develop and implement Sustainability initiatives and goals for vendors worldwide. - Work with senior leadership at our largest vendors to build and drive Sustainable initiatives (such as sustainable shopping and sustainable product development).- Lead the vendor facing education of Amazon’s Sustainability work.- Develop, build and maintain positive relationships with internal program teams.- Collaborate closely with Amazon’s International Expansions and Global Vendor Management teams.- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders.- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Engage cross-functionally to execute test and learn plans to drive engagement and support key business initiatives in a scalable way.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Program Manager, Americas DSP CPE&I

We are looking for a talented Senior Program Manager to drive the implementation of DSP Products and Tools across the DSP Americas network. Our scope includes Brazil, Canada and Mexico. As a team player, you have an opportunity to work with some of the best technical program managers, project managers, finance partners, and business leaders across the company to design the optimal plan to deploy DSP Tech tools that solve the capacity requirement and provide the best customer experience in the most cost-efficient way.This Sr. Program Manager will drive data-driven decision-making and analyze diverse sets of data to build insights for our business. This Sr. PM will be gathering owner insights, mining data, making recommendations, and helping senior leaders make key business decisions. This Sr. PM will have the opportunity to work with a large, complex, and unrefined set of data to gather insights across different countries. Key job responsibilitiesThis role requires working with cross-functional business teams across the company to jointly define requirements, develop solutions, and manage the timelines for all current and future DSP tech launches. This position involves regular communication with senior management on status, risks/opportunities and daily change control management. Cross-team coordination, project management and executive interaction skills are essential.• Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizations• Partner with Data Engineers and Software Engineers to design products and systems to transform and analyze billions of data items.• Perform complex business analysis to help drive organizational decision-making• Manage medium to large-scale data analysis projects, identify business and technical requirements, and build automated reporting and insight methodologies and tools that are financially grounded, yet explainable operationally.• Develop improvements and invent new ways to manipulate/mine data from a variety of data sources.• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions·• Work with program managers, business leaders, and executive team to communicate and impact critical business initiativesAbout the teamThe Country Parity, Expansions and Integrations (CPE&I) team is responsible to drive parity and expand the DSP program across non-US countries in Americas. Coordinating and leading other +15 Product and Program central teams that support the program.- 8+ years of program or project management experience- MBA in supply chain, business, engineering, finance or related technical or quantitative field- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Language: Spanish and/or Portuguese- 2+ years of driving process improvements experience- Product Management ExperienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Program Manager, Vendor Lifecycle, Fleet Advancement and Strategic Transformation

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeAmazon is looking for a Senior Program Manager in the new Vendor Lifecycle Management team for Global Fleet and Products. This team is responsible for developing a new centralized approach to vendor management in the areas of vendor identification and selection, vendor contract negotiation and execution, vendor onboarding, vendor performance management, vendor risk management, operational excellence and continuous improvement, and vendor offboarding. This role will support development of new processes for evaluating vendor performance, working cross functionally with each program and product team. This role will negotiate new contracts, and amend existing contracts. This role will standardize performance scorecards, develop new dashboards, merging new and existing data streams from our vendors and internal analytics teams. This role will stand up audit mechanisms and support risk assessments of third party vendors. This role will drive continuous improvement and cost efficiencies with vendors. This role will lead monthly and quarterly business reviews with strategic partners and vendors and internal leadership. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Program Manager Shipper Onboarding, Amazon Shipping

The Onboarding Sr Program Manager will be responsible for reviewing our WW onboarding processes and driving short-term and long-term improvements to turn it into a seamless experience for external customers and internal operators. The workflow traverses multiple teams with responsibilities for different components of the pipeline (Marketing, Commecial, Pricing, Operations, Product and Tech) and will require close partnerships and cross-functional collaboration. The ideal candidate will have significant experience in process improvement and possess strong stakeholder management skills. The successful candidate will also have excellent communication skills and be able to think outside the box to deliver change. They will be comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced and entrepreneurial environment.Key job responsibilities- Be a SME for the SWA WW onboarding processes and a key point of escalation for any onboarding queries.- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Operations Engineer, AMZL Start-Up Execution

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery; Amazon consistently drives change from the front of the pack. As an Amazon Logistics (AMZL) Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks. Key competencies of this position include insisting on the highest standards ensuring that contracted resources meet schedule, budgetary, safety and driving quality targets; analyzing and deep diving systems performance, inventing and simplifying solutions that allow for improved processes and results; and providing technical expertise to internal customers and stakeholders.Key job responsibilities• Work independently with internal and external teams to successfully manage the lifecycle of the challenging projects, and act as owner in delivering on projects objectives and targets. Projects may span organizations or geographies in support of business objectives. • Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/systems installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies. • Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meetings discussions, decisions and future steps ensuring alignment on expectations with internal partner teams and outside vendors.• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects to leadership/management team. • Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities, to internal customers and partner teams. • Efficiently manage change order controls, purchase orders, and invoice validation/approvals. • Excel at building strong working relationships with internal and external stakeholders across multiple projects• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time. • Travel up to 80% domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.A day in the lifeYou are managing quality of implementation through multiple projects that can vary in scope, complexity and duration. Daily tasks may comprise of site coordination with operations teams and contractors on project execution activities or changes; deep diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating the planning and/or implementation meetings with projects’ stakeholders, ensuring alignment in objectives, expectations, and the next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow-through on the actions and decisions. Reviewing/approving audit mechanisms and documentation is one of the essential tasks, and you may be tracking the programmatic week on week installation opportunities with the internal automation teams. You may be brainstorming and developing workaround solutions while mitigating the project delays or design issues. As a part of the acceptance testing you may be performing systems installation quality, safety, throughput and performance qualifications, frequently communicating the progress to internal and external stakeholders. In addition, you may be supporting/training other engineering team members, utilizing the knowledge of Amazon’s safety, mechanical, electrical and controls installation standard and guidelines. About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everythingfrom firm engineering to project execution and final hand-off to our customers. We are a diverse,upbeat, creative team of engineers and managers working on a daily basis to ensure that our internalcustomers have capabilities to deliver on the Customer Promise.We not only build, but we are also consistently improving our capabilities at Amazon. Continuousimprovement is the ongoing enhancement of our systems designs, through incremental andbreakthrough developments. We are continually raising the quality bar, and are never satisfied.We seek to improve through captured lessons learned, that are incorporated back into our mechanismsas a way to perpetually improve upon the next design and processes iterations. We continually learn, grow and develop throughout the organization and our Subject Matter Expertise isleveraged globally.We are the Team! We collaborate, support, help and leverage each other in delivering on the businessobjectives. - 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor’s Degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, or other STEM field.- Experience with leading projects, programs or initiatives with continually increasing scope and impact.- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.).- Master’s degree in Engineering, Operations or a related STEM field.- Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects.- Experience with Six Sigma and/or Lean Manufacturing.- Experience with Microsoft Project, Smartsheet programs.- Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells.- Proven technical leadership for industrial engineering projects or programs.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Program Manager, Enterprise Engineering Business Operations

Amazon’s Enterprise Engineering (EE) Business Operations (BizOps) is a team of TPMs which runs an organization of 400+ Amazonians and executes cross-cutting programs across EE and Amazon. As a Sr PM on the EE BizOps team, you will drive recurring rhythm of business activities (annual operating plans, monthly/quarterly business reviews, financial forecasts, goal setting, strategic vision) along with programs to improve employee satisfaction and employee productivity. You will define, scope and execute multiple simultaneous end-to-end programs based on data-driven analysis, collection of business/system requirements and creation of software architecture specifications. You will introduce initiatives to improve the productivity of the EE organization as a whole by streamlining process, reducing toil and improving employee morale. Your ability to remove ambiguity, manage dependencies, communicate effectively, and dive deep into technical details is essential. Successful candidates will be able to balance an ambitious strategic vision with pratical reality, deliver achievable software plans and effectively communicate to executive audiences. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Learning Experience Designer, ORC Education & Creative Services

The Operations Risk & Compliance (ORC) Talent Development team is looking for a Learning Experience Designer to reimagine compliance training through engaging, gamified, and decision-based learning. This role collaborates with program managers and subject matter experts (SMEs) globally to develop learning and performance support solutions, including virtual and instructor-led training, videos, eLearning modules, simulations, learning games, and electronic performance support systems. In this role, the ideal candidate will apply knowledge of learning science, design, and instructional technologies to create and improve learning environments at scale. The role will continuously improve learning programs to drive content relevancy, utilization, innovation, and operational excellence.Key job responsibilities- Lead the analysis, design, development, implementation, and evaluation of learning programs.- Collaborate with senior leaders, subject matter experts, and Learning Business Partners to conduct detailed training needs assessments.- Use graphics and multimedia to design visually engaging learning content.- Conduct task analysis to determine the optimal learning modality for skill development and proficiency.- Identify knowledge gaps and develop solutions to improve learner retention, job performance, and adherence to regulatory standards.- Develop e-learning modules, ILT facilitator and participant guides, reference materials, and other learning resources.- Establish standardized processes and templates for consistent and scalable learning solutions.- Implement evaluation strategies to measure the effectiveness and business impact of learning initiatives.- Track and manage curriculum in the Learning Management System (LMS), continuously assessing the effectiveness and scalability of delivery methods.- Continuously innovate and produce visually stunning content that captivates and raises storytelling standards.- Stay up-to-date with industry trends, consistently improving content quality and impact.- Manage multiple projects in a fast-paced and ambiguous environment, with minimal oversight.About the teamThe ORC team ensures compliance with safety laws and regulations across global marketplaces, supporting Amazon’s commitment to safety and regulatory adherence. The ORC Talent Development team develops impactful learning solutions to transfer knowledge, enhance individual and organizational performance, and achieve Worldwide Operations goals.- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years’ experience in instructional design, training program management, and project management- Available online portfolio- Bachelor’s Degree (or equivalent post-secondary experience) in Instructional Design, Education, Business Administration, or a related field- Proficiency in performance analysis, learning needs assessment, the design and development of learning and performance support solutions, and evaluating program effectiveness- Experience with Microsoft Office, Adobe Creative Cloud, and eLearning development software (e.g. Articulate 360, Adobe Captivate, Camtasia)- Ability to travel as needed- Master’s Degree in Instructional Design, Education Technology, or a related field.- Instructional Design, eLearning development, and project management certifications.- Familiarity with current research in learning sciences and its application to instructional design.- Exceptional written and verbal skills, with the ability to communicate complex ideas clearly and effectively.- Exceptional attention to detail, with strong stakeholder management and interpersonal skills.- Strong time management, prioritization, organizational, and problem-solving skills.- Self-starter who thrives in ambiguous, fast-paced environments.- Demonstrated customer focus and technical/business acumen.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AMER Event Productions Venue Production Scheduler I (EP), Event Production, IT Services

The AMER Event Productions Venue Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors.Key job responsibilities• Evangelizes team standard operating procedures• Manages related personnel permissions, badging, and on-site security access requirements• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules• Coordinates to ensure necessary labor resources are available, on time, and within budget• Manages pre-show onboarding and instruction, including any post-show follow up• Communicates and updates any requested changes, working cross-team with stakeholders• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders• Manages event staffing budgets, ensuring expenses are within allocated budgets• Schedules equipment transportation across venues and studios• Works to improve processes and procedures to enhance efficiency and effectiveness• Builds and maintains strong relationships with partner groups, vendors, and stakeholders• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP• Reviews and provides role specific data and metrics for weekly reporting• Works on team related programmatic initiatives• Stays current with industry trends and best practicesA day in the lifeThis scheduler will keep a weekly schedule of work with the onsite Venue Operations management team and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team and event status.About the teamEvent Productions Venue Operations team is of made up of Producers, schedulers, coordinators, Production Engineers and System Engineers that work daily to plan and execute each event within venues for internal Amazon customers.- 2+ years of program or project management experience- 1+ years of industry work experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams- Bachelor's degree or equivalent- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Integration Program Manager, Pharmacy Automation Management Team

Amazon Pharmacy is on a mission to reinvent pharmacy and drive the future of healthcare. We use design, service, and technology to provide the best possible customer experience and change the way people think about healthcare. We are looking for an Integration Program Manager with a persistent delivery record and experience to own and manage high visibility, cross-functional operations and technology projects from concept to completion to deliver on being the earth’s most customer centric Pharmacy. This critical role will require influencing business, software and third party vendor teams across the company to prioritize projects which support both new products/programs and existing operations and supply chain systems. Our goal is to improve and enhance the Fulfillment Network to ultimately drive the best customer experience in the safest, most reliable and cost-efficient manner. The Program Manager will have talent and relentless desire to challenge the status quo and improve technology systems/processes in order to exceed customers’ expectations. A strong bias for action, internal/external customer obsession, quantitative analysis, and the ability to organize and deliver new initiatives involving leadership across cross-functional operations, software development, business, and external contracting teams is essential.#everydaybetterKey job responsibilities- The right candidate will have a proven record of working cross functionally with key business stakeholders, to mitigate system based defects, through partnerships internally & externally. - The ability to understand whether action is required to update a process, a system feature, or upstream input; and triage appropriately will be critical to this candidate’s success.- Triage, Deep Dive, assign and escalate appropriately on tickets that enter the queue for resolution at the defined SLA - Partner with the Technology team and the Business stakeholders to capture the business needs and translate them into program requirements for systems that integrate with our production management system.- Earning trust across functional and business teams, to plan, organize, manage, and execute complex programs- Create and drive plans to oversee the prioritization, development and delivery of the APIs, system integrations and enhancements.- Developing projects to scale fulfillment according to new business initiatives with complex operational components - Innovating for step-change improvement in compliance, safety, quality, and cost metrics- Be the voice of the customer and their advocate in all discussions. Review, evaluate, and incorporate voice of the customer feedback into program development.- Oversee program implementation efforts; define and establish goals, supporting metrics, and success indicators.A successful candidate will also demonstrate:- Commitment to learning and expanding professional, technical, and industry knowledge- High attention to detail including proven ability to manage multiple, competing priorities simultaneously- Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape- Ability to clearly communicate insights to others through data- Ability to think strategically and execute methodically- Ability to work in a fast-paced environment where continuous innovation is desired, all information may not be available, and trade-offs are required - Ability to hold lateral teams accountable without direct authority, and ability to utilize high judgment to escalate issues appropriately- Demonstrated ability to influence teams and communicate with senior leadership- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Individuals can expect 25% travel (variable throughout the year) based on business needs at the time.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Procurement, Middle Mile Maintenance Vendor Management, Middle Mile Fleet Management

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.This Senior Program Manager will be responsible for building short-term and long-term vendor strategy, selecting and developing suppliers to meet Amazon’s long term requirements, performing detailed analysis of price and contractual terms, developing deal structure and defining negotiating strategy and establishing and managing contracts. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment.Key job responsibilities- Developing contracts through cost-effective and performance focused strategies;- Maintaining relationships with 3P vendors, while continually scouting for additional ones;- Evaluating and auditing contracts while seeking ways to improve and enhance the quality of services purchased and the timeliness of deliveries;- Conducting cost analyses and setting benchmarks for improvement;- Developing risk management procedures to mitigate losses in the event of capacity shortages;- Working closely with the company legal department to make sure contracts and terms are favorable;- Build effective stakeholder relationships, ensuring a high service level in terms of quotations and lead-times;- Partnering with internal customers to positively influence spending decisions;- Align with internal customers, Finance and Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics;- Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions.- Set the direction for the vendors to demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and cost management- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- End-to-end negotiation experience, including identifying, developing and executing successful partnerships, including large-scale product development and/or technology relationships- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 5+ years in technology business development or Fleet MaintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Program Manager, Talent Research & Development (TRAD)

The Talent Research & Development (TRAD) team is the talent intelligence team supporting the Amazon Advertising, Artificial General Intelligence, AWS, Devices, and Entertainment businesses, is seeking an innovative and results-oriented Senior Program Manager. TRAD helps to drive innovation and optimization across the talent ecosystem and shape the future of our global workforce through best in class research. As a Senior Program Manager, you'll spearhead the ongoing development of our research product suite, including a talent availability dashboard and browser plugin. About the RoleAs the Senior Program Manager for the TRAD team, you’ll have two core areas of responsibility. First is ownership for the TRAD team’s programmatic framework. This will include management of the processes and mechanisms used to house team information, research requests and deliverables, regular business reporting, annual planning, impact analysis, and change management for TRAD services. Second is leadership for TRAD products, including a dashboard that houses TRAD data and insights and a script that brings together talent intelligence products from TI teams across Amazon. This will include customer support, requirements gathering, change management, product adoption, success measurement, and ongoing optimization. Additionally, this role will occasionally own ad hoc initiatives within the TRAD team’s line of responsibility. In both of these spaces, the Senior Program Manager will collaborate with cross-functional teams to simplify workflows, boost internal engagement, and deliver innovative solutions that keep us at the forefront of talent research and development. You will dive deep into the technology from both a product and customer perspective and effectively represent TRAD’s requirements with cross functional stakeholders. Customers and stakeholders will include Talent Acquisition & HR teams/orgs, hiring managers, business leaders, and development teams. The Senior Program Manager will bring programmatic rigor to deliver the most impactful solutions with considerations for durability and scalability to minimize ongoing operational support needed. This role must balance Amazon Leadership Principles to effectively deliver results while becoming/acting as a subject matter expert in talent research. Key job responsibilities• Provide operational support for existing TRAD research products and frameworks• Identify and direct cross-functional stakeholder groups • Communicate effectively with recruiting teams and business stakeholders to monitor and drive adoption, collect feedback, and track enhancement requests • Build a deep knowledge base of TRAD products & services; operate as a subject matter expert on how to leverage and optimize products & services across TRAD’s portfolio• Drive standardization of solution use, with a focus on simplification of process and elimination of touchpoints• Analyze data/metrics and identifying and managing risks/defects; measure and report on the impact of TRAD. • Measurably grow internal interest and engagement of research suite products• Identify emerging topics and develop proactive plans with stakeholdersAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Bachelor’s degree, or equivalent experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 2+ years of driving process improvements experience- Experience supporting talent intelligence, talent acquisition, or human resources functions- Successful record of building, improving and running operational business processes globally- Ability to drive program effectiveness and high levels of customer satisfactionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager, Regulatory Operations, AWS Security Assurance

We are looking for a highly motivated Program Manager to join our regulatory operations team. As part of the team, you will own the strategy, design and operation of key mechanisms, processes and programs enabling our team to effectively track, manage and respond to our global regulatory obligations at scale. Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the global market. You should be an experienced PM who ability to understand IT and compliance processes, quickly triage and respond to incoming issues, evaluate opportunities for improvement, and drive innovative mechanisms across multiple teams/programs.Key job responsibilitiesExcellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives and non-technical leaders. Execute and drive the program/project delivery, execution, and adoption across multiple organizations and teamsParticipate in an on-call rotation as part of a 24/7 operations teamCollaborate with program stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffsBuild and maintain integrated reporting for areas of responsibilityEvaluating the efficacy of regulatory program activities and leading improvements to enable delivery at scaleAnticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints)Setting and embodying team culture and the quality bar, driving cross-team alignment by negotiating and resolving conflict smoothly with our without formal authorityManaging emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockers Operate a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts to manage regulatory expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Robotics - Program Manager (PM) Summer Intern 2025

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilities* Manage one large, or multiple smaller projects in a manufacturing environment * Project size and quantity is dependent upon candidate comfort level as well as business project priority at the time of hire* Take on a leadership role for projects that may span various aspects of manufacturing operations* Leverage and develop project management skills including: Development of project schedules using MS Project, or other chart tool of choice and Managing a risk register, including identifying, assessing and mitigating risks * Gather and analyze project data for monitoring key performance indicators (KPIs), crafting reports and dashboards, while utilizing insights to shape program priorities* Interface cross functionally with tech and non-tech teams to deliver project requirements * Drive continuous improvement initiatives by planning and implementing lean projects within the company, collaborating with multiple stakeholders in the development and delivery of related content and trainingA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- Must be currently enrolled in a Bachelor's degree or Master's degree in Engineering Management, Project Management, or a similar degree- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later- Prior Co-op experience in a professional environment- Familiarity with MS Project (or other equivalent Gantt chart tools)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Program Manager, FBA Inventory Optimization

Amazon's Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Senior Program Manager with proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to Shareholders You will join a dynamic team at the forefront of this vision, to grow and optimize our suite of Inventory Optimization solutions and metrics creating a richer end-to-end Seller Experience (SX) while improving FBA profitability. You will be responsible for building new mechanisms to improve key areas of our CX and SX, including Fast Track Instock, Speed, and Cost to Serve. You will work closely with a cross-disciplinary team of business leads, analysts/BIEs, product managers, and finance partners across the FBA business, including Seller Services, Supply Chain Optimization, FBA, Finance and Operations teams.Key job responsibilities• Drive operational excellence across Inventory projects and find opportunities to grow, scale, and improve existing FBA programs, launch new products, and successfully measure outcomes• Drive alignment with senior leaders (including L8+) and key cross-functional partners• Identify automation opportunities to scale SX services and tools – design processes and procedures that scale with the business’ growth in volume, complexity across Established and Emerging Marketplaces• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives• Partner closely with other program/product managers, category teams, operations associates and tech leads to deliver on your roadmap- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of leading large complex programs experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 4+ years of managing stakeholders in cross-functional project experience- 4+ years of leading large complex programs experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager, Last Mile Flex Centralization

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Delivery Central Operations (ADCO). Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.*This role requires travel up to 10% of the quarter.Key job responsibilities- Own the program roadmap for improving business results- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Project Manager, GES Startup, Global Engineering Services (GES) Startup

Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Global Engineering Services (GES) Organization. This individual will lead a team of support personnel and coordinate the resources required to launch new and complex projects with the goals of achieving timelines, staying within budget, and driving standardization within our network. The Project Manager will manage medium to large capital projects with aggressive schedule commitments. The Project Manager will lead and coordinate schedule of multiple vendors at the same time, as well as interface at all levels of the organization.Key job responsibilitiesManage new and existing programs, successfully delivering difficult projects and goals across multiple organizations - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery - Owns program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Influence design and development of strategic processes - Work with program managers and business leaders to communicate and impact critical business initiatives - Develop, implement, and governs the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or sub-task - Provide accountability while reporting on status, asking for help, and immediately escalating issues and problems as necessary - Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live - Position includes travel up to 80% (Nationwide) A day in the lifeMonday- Travel to location (Uber, Airport, Rental Car) / 3PL Schedule Review Meeting / Emails / PO Approval / Inventory TrackingTuesday- Stakeholder Weekly Meeting / Site Walk/ Budget Report /Meetings / Project Incentive WorkWednesday- Safety Walk / Order Review with Procurement / Non-Inventory Review with Site 3PL / Risk Management / PMO ReportingThursday- Travel to home (Uber, Airport, Rental Car) / Emails / Meetings / Invoice Approvals / Risk Review / Safety ReportingFriday- Update Project Health Tracker / File Travel expenses / Book Travel 3 Weeks Out / Document Lessons Learned / Team Meeting / One-on-One / Project Meetings / Update Travel Calendar*** This role requires you to have exceptional organizational skills to maintain a successful work life harmonyBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Program Manager, Amazon Logistics , Regional Fleet Operations

The Global Fleet and Products organization is responsible for managing and growing the Amazon Last Mile Fleet. This team is looking for a Sr. Program Manager to ensure world-class vehicle safety and 100% mission capable vehicles for the Amazon Fleet and guide strategic, tactical, cross-functional, and technology-related projects and programs.Key Responsibilities: • Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.• Measure and manage performance to daily metrics as a SME responsible for Delivery Station Fleets to maintain the world’s safest and fully mission capable vehicles.• Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals.• Engage Operations and DSP teams on standard work and best practices.• Maintain accountability to Fleet standards with in station presence, audits, and coaching.• Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet. Travel 50% to delivery stations within the region required.**This person will support the NYC/Bronx region and/or surrounding areas in NYC metro**Permanent worksite will be located in the NYC metro market. No location flexibility is available at this time. - 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Portfolio Manager, FinOps PMO, Financial Operations, Global Portfolio Management

Amazon strives to be Earth's most customer-centric company where our customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. In supporting this growth, the Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable Amazon’s ongoing geographical expansion across the globe. We seek a Customer Obsessed, Results Driven Portfolio Manager to join our global FinOps Program Management Office (PMO). We’re not an average company and this is definitely not your average Portfolio Management position. You’ll have the opportunity to really make a difference in a high growth environment where your ability to lead a portfolio of programs, projects and key improvement initiatives to ensure high value, quality delivery across the portfolio. This is an exciting, hands-on opportunity to join an area that touches every aspect of Amazon’s wide range of businesses globally.Who are we looking for?To succeed, you will be able to easily shift between macro and micro lenses and strategic and tactical activities, have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to tech and non-tech users. Additionally, you will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and verbal form. Key job responsibilities - Develop an in-depth understanding of Amazon’s products, business models, financial systems architecture and financial operations within a regulatory environment - Manage critical relationships with internal and external business and technology partners - Ensure transparency, alignment and clear communication of strategic programs and their resource impacts across the portfolio to key business and technology stakeholders - Create regular communication mechanisms on portfolio progress and challenges, and lead prioritization discussions on required adjustments - Lead goal alignment with portfolio stakeholders and PMO leaders - Deliver standardized, scalable, automated, solutions to ensure the PMO is delivering the right projects, at the right time, with the right resources - Prioritize the portfolio’s project requests and drive end-to-end process improvements that enable growth and deliver cost improvements- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Progam Manager, WW FBA Seller Insights and Planning

The Selling Partner Services (SPS) team operates the business, technology and seller services that make Amazon the best place on Earth for 3rd party sellers to start and grow a global business. Today, the vast majority of those sellers choose to do so trusting Fulfillment by Amazon (FBA) to fully manage their selection from the factory floor to the customer door, allowing sellers to leverage the power of Amazon’s global fulfillment network. Our mission in WW Fulfillment by Amazon is to enable the long-term success of our sellers by building best-in-class processes and tools that make FBA the simplest, most reliable and profitable channel for our sellers. Our store has enabled sellers of all sizes and origins to compete in an evolving global market, and today WW sellers serve tens of millions of items to customers globally.The success of WW FBA is synonymous with that of our sellers, and the WW FBA Seller Insights and Planning (SI&P) team is on a mission to help ensure that success. SI&P leads the WW effort to deeply understand our sellers through data, analysis, voice of seller insights and direct seller engagement. The results are identification of opportunities to help our sellers grow and thrive on Amazon, which become WW programs led by the team in partnership with FBA business, product, science and engineering teams around the world.The team is seeking an experienced Senior Program Management leader to lead this effort for one or more regions (e.g., North America, EU5, Japan, Emerging Markets). This leader will be responsible for driving deep assessments at the segment level, identifying opportunities within key segments, working with partner teams to develop known and novel approaches to improve performance, and executing programs which make measurable impacts on seller growth. If you are passionate about working with WW teams, building strategic programs to drive growth, using data to drive insights, and creating long-term value for sellers, this may be the role for you!Key job responsibilities- Drive the development and evolution of the seller insights framework using data from across the FBA business- Track performance trends for insights and opportunities- Partner with Science, Product, Finance and Economics teams to drive scalable recommendations, tools and services which result in seller growth- Assess the impact of the ongoing programs which provide growth opportunities for sellers- Manage the execution of WW programs in partnership with WW stakeholders, including setting, tracking and achieving ambitious targets- Report performance via ongoing FBA mechanisms (WBR, MBR, OP1, etc.), provide key program updates for leadership visibility and input- Communicate effectively, both written and verbal, with audiences of all levels and geographies- Continuously raise the bar on the quality of written communications across emails, MBR/QBR, flashes, and documents by communicating clear messages that foster productive discussions and facilitate alignment on key priorities and investmentsAbout the teamThe success of WW FBA is synonymous with that of our sellers, and the WW FBA Seller Insights and Planning (SI&P) team is on a mission to help ensure that success. SI&P leads the WW effort to deeply understand our sellers through data, analysis, voice of seller insights and direct seller engagement. The results are identification of opportunities to help our sellers grow and thrive on Amazon, which become WW programs led by the team in partnership with FBA business, product, science and engineering teams around the world.- 7+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- 5+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Security Technology Help Desk Manager, Amazon Corporate Security

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Amazon Corporate Security (ACS) manages all aspects of physical security at Amazon Corporate locations and is a leader in security management, policy, and best practices. ACS is looking for a new team member who embodies the Amazon Leadership Principles of Customer Obsession and Deliver Results, to join our team as the Regional Security Technology Help Desk Lead.You will join a team of security professionals who are responsible for managing Amazon’s Corporate Security programs worldwide. The high-visibility position will report to the Global Security Help Desk Lead. This security professional will be responsible for delivering ACS’s promise of a safe and secure work environment for all Amazonians by ensuring our vast ecosystem of connected security devices remains functionally available and accurately programmed. You will be responsible for managing a regional team of help desk professionals who are collectively responsible for the intake of reported device issues and programming requests, triage of those requests, execution of response run books, and engagement of external vendors where necessary.You will be responsible for developing tactical relationships with internal stakeholders such as Global Real Estate and Facilities, IT, and Corporate Security, as well as external stakeholders including security vendors to execute a unique and exciting help desk program. You will be expected to leverage these relationships to execute responses to issues both routine and unique, and develop processes to efficiently respond to recurring issues.Key job responsibilities- Manage a regional team of help desk professionals located across time zones responsible for responding to security device break/fix issues, preventative maintenance, and system programming updates for over 100,000 connected security devices.- Manage the regional vendor responsible for providing staffing for the Global Help Desk, through monthly and quarterly business reviews and ad-hoc communications as needed.- Serve as the primary escalation point for regional device issues, responsible for communicating to internal and external stakeholders on the status of resolution to those issues.- Ensure the accurate execution of help desk response run books, and provide insights into the ongoing development and evolution of those run books over time.- Assist in the development of strategies to help reduce overall issue intake, response, and resolution times while improving device programming accuracy.- Provide insights to other ACS teams that will help inform design standards, construction means and methods, and software development that may be used to automate routine tasks.A day in the lifeA typical day for this fast-paced role will involve ensuring the success of the regional help desk team and the accurate execution of run books. You may assist with complex device issues or outages, or engage other stakeholders when necessary. You will serve as a key escalation point for regional customer issues, and will be responsible for communicating to those customers clearly and transparently. You will oversee the performance of the regional help desk staffing provider, routinely reviewing work products and providing feedback through regular business reviews. You will provide strategic insights that may influence the structure of vendor contracts.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.