Program Manager, Cross Border Business

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership.A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Manager, Risk, Regulatory Intelligence Safety and Compliance

Are you excited by the opportunity to build diverse and high performing risk solutions? Do you like the idea of seeing your work impact tens of millions of customers? Answer yes to any of these and you’ll fit right in!The Regulatory Intelligence Safety and Compliance team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. We are looking for a Senior Manager to own a portfolio of global safety and compliance programsJob responsibilities include: - Responsible for setting the vision, direction and execution of key deliverables for safety and compliance - Define, implement, manage, execute, and update Operating Risk & Business Continuity strategy & program goals, inclusive of the development and reporting against metrics and key performance indicators, meant to assess program health and continuous program improvement. - Identify key risk areas , ascertain risk thresholds , review processes for its adequacy , engage with stakeholders to drive risk mitigation, monitor Key Risk Indicators and periodically report out risk performance. - Work with a wide range of cross-functional teams to conduct current controls and influence the technology and science teams to build scalable compliance systems. - Communicate regularly with leadership and ensure consistent reporting of business continuity risks and compliance against identified controls.Key job responsibilities-Manage a team of high performing risk managers- Identify and mitigate risk to Amazon customers at scale, designing new technical solutions to enable us to mitigate risk quickly- Use data to drive high judgement decisions on policies and risk solutions About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS - Bachelor's degree - Minimum of 10+ years of people management and operations leadership experience in a fast paced operating environment. - Previous experience leading large teams to high levels of performance. - Experience Program/Project management skills necessary. - Previous experience of creating and contributing to strategic planning processes. - Strong ability to source and analyze data to drive business strategies and decisions. - Coaching and leadership skills that bring out the best of the team. ...

Engagement Manager Intern, AWS Professional Services, National Security

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship.Are you passionate about leading teams that deliver enterprise cloud computing solutions to a diverse and challenging set of customers? Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?At Amazon Web Services (AWS), we’re seeking interns to join our AWS Engagement Management Internship program with Professional Services. This is a unique opportunity for driven individuals to learn a key role in a fast-growing business, delivering significant value to AWS customers of all sizes from nimble startups to global brands. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. The skills and experiences provided in the program are highly sought after and have the potential to accelerate your career in tech.Engagement Managers lead the delivery of AWS cloud products and services that enable our customers to realize their business objectives. Professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their cloud computing journey on AWS. This role will focus on building your consulting capabilities by working alongside our Engagement Management Team on AWS development initiatives. Under the guidance and supervision of an Engagement Manager, you will learn about AWS products and services, and support in facilitating and monitoring cloud adoption engagement activities. You will learn AWS consulting skills to make appropriate data-driven decisions and drive business communication and decisions with internal and external stakeholders. You will track customer engagement, schedule, scope, financials, and outcomes based on customer contracts and AWS frameworks. Upon successful completion of the internship program, select interns may receive a full-time offer to join as a Professional Services Associate Engagement Manager in Arlington, VA, Herndon, VA, or Baltimore, MD, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract. If this sounds exciting to you - come build the future with us!Key job responsibilitiesCollaboration: Interface with various customers and internal AWS stakeholders consisting of Engagement Managers, Practice Managers, and project teamsCommunication: Present to team members and audiences of all levels using effective verbal and written communication skillsSelf-Directed: Work effectively in a dynamic environment with changing priorities and able to take proactive steps to exceed customer expectationsBASIC QUALIFICATIONSEnrolled in a Bachelor's degree program or higher in Business, Project Management or STEM related field (Computer Science, Computer Engineering, Information Technology, etc.), with a conferral date between December 2025 and August 2026Experience assisting in project or program delivery. ...

Senior Product Manager - Growth, Amazon Fresh

The Amazon Fresh Grocery Team is looking for a Sr. Product Manager - Growth to be a single threaded leader responsible for delivering key insights on our business health in order to drive business and operational planning. In this role, you will be responsible for converting data into actionable business insights. The ideal candidate is an analysis expert who leverages a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge, and ensure data quality and build scalable tools. In this role, Sr. Product Manager - Growth will work across Business, Operations, Supply Chain, Product, Technology and Finance Teams to lead new, high impact projects. The role requires innovative thinking, deep dive abilities, and strong written and verbal communication skills. As Sr. Product manager leading growth programs you will be responsible for delivering high visibility programs that that improve the end-end grocery experience for our customers and have a sizeable impact on customer retention and acquisition. This is a highly visible role with direct, ongoing impact to the P&L and our customers’ experience, and we are looking for an exceptional candidate with a proven track record in delivering results in ambiguous, high-paced environments who is passionate about data analytics.Key job responsibilities• Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.• Participate in strategic and tactical planning discussions, including owning specific workstreams• Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics and reporting dashboards• Drive cross-functional strategic initiatives to improve the S&OP process, forecast accuracy and cost.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Safety Program Manager – Operational Excellence , WHS Operational Excellence

The Workplace Health and Safety (WHS) Operational Excellence (OpEx) team is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support our 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement methodologies to drive efficiency, and implement change to optimize safety performance and create a culture of safety excellence.Amazon is seeking a Program Manager to join the Operations Excellence (OpEx) division of the Workplace Health and Safety team. In this role, you will collaborate with leaders in WHS/EHS, Operations, Engineering, Risk and other cross-functional teams to understand challenges, develop solutions, and drive process improvement within safety programs and initiatives impacting all global business units. The OpEx Program Manager will develop a strategy for using internal resources to provide the most beneficial outcomes in reducing operational risk, streamlining EHS business processes, and driving scalable implementation. The OpEx Program Manager will identify best practices, facilitate sharing across business units, and support the integration into organizational standards. This role will also actively benchmark internal programs against external initiatives, measure program effectiveness, and identify best-in-class solutions to help solve current and future business challenges. As such, this role requires a candidate who enjoys developing processes, leveraging technology to implement best practice solutions, and scaling new ideas to the business while also delivering results. Key job responsibilities• Strong emphasis on developing scalable mechanisms/tools to support benchmarking, program optimization, and continuous improvement of new and existing WHS programs• Partner with internal stakeholders to deep dive current challenges, understand pain points, and use feedback to iterate program improvements• Develop centralized solutions (processes, procedures SOPs, etc.) for implementation of program improvement efforts across business units• Develop and refine strategies for internal and external benchmarking of new and existing programs and processes. • Establish baseline KPIs and goal objectives to evaluate program effectiveness and areas of improvement. • Conduct postmortem program evaluations and identify strengths/weakness, effectiveness, and opportunities for revision to ensure continual improvement.• Provide guidance and oversight to ensure compliance with all internal Amazon safety policies. • Author regular weekly/monthly/quarterly business updates for project portfolio, ensuring clear visibility of key objectives, milestones, and performance toward goals• Position includes travel up to 25%• We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA.A day in the lifePLEASE NOTE: This role requires frequent collaboration with teams located in multiple geographies and time zones. All Program Managers are required to be on-site 5 days a week at an Amazon corporate office or location. • We are open to hiring candidates to work out of the following locations: Nashville TN, Bellevue WA or Arlington VA. • Some travel may be required up to 25%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience defining program requirements, developing procedures, implementing goal objectives, and using causal data to determine process improvement- Experience creating/implementing best practice sharing and point of improvement mechanisms across multiple regions and business units- Familiarity using AWS service tools and technologies (ie. Amazon Q Business, Quicksight, LLMs, etc.)- Understanding of regional/federal regulations and Amazon safety policies to ensure compliance- Demonstrated effective business writing through clear, concise narratives to document project updates, convey deep dive findings, and provide periodic program updates to leadership- Experience with ASANA, Excel, Microsoft Office and other Project Management tools- Bachelor’s Degree from an accredited college or university ...

Energy Projects Manager, AWS Energy Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for a results-oriented individual to join the AWS Energy Team. In this role, you will support AWS’s infrastructure expansion by leading energy projects with electric utilities and energy companies across AWS regions. This role will collaborate with internal and external stakeholders to grow AWS’s diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER East. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS’ needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities · Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. · Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.A day in the lifeOur team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) in Engineering/Business or other technical field, or an additional 4+ years of relevant experience- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role- 2+ years of experience reviewing energy projects and contracts with utilities and contractors- 2+ years of experience collaborating with external stakeholders to drive projects ...

Program Manager, re:Cycle Reverse Logistics

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides IT Asset Disposition services to other Amazon companies with a specialization in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!re:Cycle Reverse Logistics is looking for a talented, driven, and highly organized Program Manager in support of our Reverse Logistics program as we scale demanufacturing capabilities to support upstream customers. As a re:Cycle Reverse Logistics Program Manager, you will be responsible for overseeing and coordinating the development and expansion of how datacenter hardware is processed through the reverse logistics network. Your primary goal will be to ensure that associated input projects are completed on time, within budget, and meet the objectives outlined by stakeholders. This includes partnership with internal technical teams to develop KPI metrics, developing monthly business reviews that drive progress on project goals, understanding of operational process and program objectives/SLAs, and customer centricity to drive adoption and expansion. In parallel, close collaboration with external service providers to monitor performance management and cost efficiencies. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using strong leadership, clear written and verbal communication, and focused metrics to drive accountability and expedite execution. As a Program Manger, you find clear paths through roadblocks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will have an ability to take large, complex programs and break them down into manageable pieces, develop functional and technical user stories, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical thinking and leadership are essential to success in this role.Key job responsibilitiesLead the planning, execution, and delivery of multiple projects simultaneously. Develop comprehensive project plans, including timelines, and resource efficiency measurements. Working on a diverse project portfolio supporting Hardware processing, Sustainability, recovery initiatives, and strategy.Serve as the primary point of contact for internal and external stakeholders, including Operations, Commercials, Customer, Environmental, and Finance leadership. Regularly communicate project status, milestones, and risks, and address any concerns or feedback in a timely manner.Coordination of global monthly business reviews with associated metrics and narrative including document writing and presentations to influence necessary business actions benefiting program adoption and further global expansion.Partnership with reporting teams to develop new reporting & metrics to monitor efficiencies and SLA commitments. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Regional WHS Manager - OTS, WHS, Ops Tech Solutions

Passionate about Safety? Join our dynamic team as a Regional Safety Manager and make a real impact on the global operations that power the world's largest e-commerce company!In this exciting role, you'll be a key partner to senior regional leaders, working closely with them to ensure world-class safety standards for our IT team members across our worldwide network. Through regular site visits, you'll stay closely connected to the daily realities faced by our frontline technicians, using those insights to create impactful regional and global safety programs.When incidents do occur, you'll lead rigorous investigations to uncover root causes and share learnings globally. But your work won't stop there - you'll also spearhead engaging safety campaigns to embed a culture of safety awareness and ownership across the business.Collaborating cross-functionally, you'll scale successful safety initiatives and improvement projects, cementing Amazon's reputation as an industry leader. If you're an ambitious safety professional hungry to drive change on a global scale, this is an unparalleled opportunity to make your mark.Bring your safety expertise, boundless energy, and collaborative spirit - together, we'll reinvent what's possible! Apply now.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities- Serve as a trusted safety partner to senior regional leaders across North America, aligning on strategic priorities and tracking progress against goals- Conduct regular site visits to distribution centers, sortation facilities, and delivery stations to personally observe safety practices, gather feedback from frontline teams, and identify opportunities for improvement - Utilize insights from site visits to develop and update regional safety standards, protocols, and training materials that drive consistent, best-in-class safety performance- Lead comprehensive incident investigations, rapidly identify root causes, and implement corrective actions to prevent recurrence - share learnings globally to scale impact- Design and execute engaging safety engagement campaigns and events to foster a culture of shared ownership and accountability- Collaborate cross-functionally with teams in Operations, Engineering, HR, and beyond to scale successful safety initiatives and embed sustainable improvements- Monitor safety metrics, analyze trends, and present recommendations to senior leadership on priorities and investment areasA day in the lifeA typical day for our Amazon Safety Manager is anything but typical! You might start with a series of check-in calls, connecting with regional operational leaders across North America to discuss emerging issues, share best practices, and align on priorities. Then, you hop on a global project call, collaborating with teammates from around the world to finalize a new safety training. In the afternoon, you conduct a thorough incident investigation, reviewing footage, interviewing witnesses, and mapping out root causes. Whether on the road or in meetings, your passion for keeping Amazon's global workforce safe guides every moment.About the teamThe global OTS WHS team partners closely with Amazon's IT function, working backwards from frontline technicians and end users to identify safety improvement opportunities. We collaborate cross-functionally to create policies, drive standardization, and enhance hardware - all with the goal of continuously improving procedural safety across the organization. By remaining closely connected to the daily realities of our workforce, we can develop targeted solutions that protect our people and empower them to work safely. It's a dynamic, solutions-oriented group where we leverage our technical expertise and business acumen to make a real impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Qualified Safety Professional ...

Air Quality Engineer, AWS Environmental

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental compliance professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Permitting team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air quality permitting into the process of planning, building, and operating data centers. You will manage strategic air quality engineering and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Air Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air quality engineering solutions and air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air permitting work in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals.• Manage contracts and relationships with environmental consultants and testing firms to complete air permit applications and air dispersion modeling analyses.• Manage regulatory agency interactions for permit evaluation and processing, and new process and technology introduction.• Prioritize and manage multiple technically complex assignments concurrently.• Represent Amazon at appropriate levels with governmental agencies and throughout the company.• Review environmental permitting requirements for new power generation technologies, including both prime power generation and back up emergency power for data centers.• Identify permitting implications of both onsite and offsite power generation and supply to data centers (in front of and behind meter).• Identify applicable climate/energy regulations and implication on development of both traditional natural gas power generation and alternative/clean energy solutions.• Work collaboratively with energy, design engineering, public policy, capacity delivery, real estate, due diligence, and legal teams on large scale projects with undefined scope and drive towards sustainable long term energy supply solutions.• Knowledge of/experience with natural gas and hydrogen based energy generation.• Must have experience with Title V, NANSR, and PSD air permitting in the US.• Must have experience with data center permitting and compliance.A day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and implement centralized management systems that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

Coordinating Director (Game), Prime Video Live Events

As Amazon/Prime Video’s Live Sports portfolio continues to grow, we are seeking an experienced Coordinating Director for Game programming. This position will be multi-faceted, working in tandem with other members of the production team in planning, preparing, and executing all areas of our game programming. The Coordinating Director will play a significant role in developing the identity of Prime Video’s live sports offerings, as well as playing a crucial role in creating and developing the technical infrastructure in which we operate. The role will also include oversight of staff & freelance crew. In addition to being Prime Video’s lead director for multiple game productions, this role will also be responsible for working with internal partners across our Technical Operations, Engineering, Finance, Product, Sales, Legal and Marketing teams as well as working very closely with third party production companies on all matters related to sports productions.This role requires great flexibility, ability to deal with ambiguity and thrive in a startup environment. The successful candidate is a self-starter and comfortable on a small team, executing productions on occasion with little support. The successful candidate is also comfortable diving deep across multiple areas, possessing exceptional stakeholder and project management skills, and committed to fostering a positive working environment. Key job responsibilities• Directing complex, multi-camera live sports productions (game coverage)• Working with Operations to create standardized workflows for booking crew• Establish protocols and work with many internal and external stakeholders in creating a production workflow• Managing local and remote crews, juggling schedules, and long-term planning• Being comfortable receiving and giving editorial and creative feedback• Researching, pitching, and having a deep understanding of new technologies• Working with production team to manage yearly budget and show budgets.• Understanding of all Amazon sports content and helping to create coverage philosophy across multiple sports• Maintain strong relationships with On-Air Talent, cultivating a positive working environment with the ability to manage complicated situationsBASIC QUALIFICATIONS- 10+ years of creative executive experience- Experience working with other departments such as casting, production, research, PR, business and legal affairs- Experience overseeing all creative aspects of development production and post production- Experience across several areas of unscripted production/development/commissioning.- Extensive experience directing Tier 1 sports shows ...

External Relations Lead, Customer Trust External Relations

The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obsessed tools our teams build help ensure customers have a trustworthy shopping experience in our store every time with every product, whether purchased from Amazon or from the millions of sellers in our stores around the world.An important part of CTXR’s charter is finding opportunities to engage thought-leaders, policymakers, and media on the trustworthiness of the store and improving public perception of the industry leading work our teams do on behalf of our customers. CTXR also acts as an internal advocate to help teams increase positive perception of their work and a creative ideas engine for ways to improve external awareness and excitement around that work. We accelerate and strengthen third-party advocacy and partnerships to benefit customers and drive improvements within the retail industry.We’re looking for a high-judgement and self-motivated individual, with experience bridging business needs, high-value communications, and government or regulatory environments, to support external relations and strategic engagements related to Amazon’s anticounterfeiting, product safety, and organized retail crime prevention initiatives. The candidate for this role excels at engaging across a wide-range of global stakeholders including law enforcement, consumer groups, and trade associations. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement, excellent written communication skills, and is comfortable interacting with both internal and external leaders and working with cross-functional teams.Key job responsibilities- Help improve positive public perception of Amazon's product safety, anticounterfeiting, and ORC initiatives worldwide by executing integrated project plans across multiple initiatives in multiple regions- Work closely and collaboratively with design, program and product teams from partner teams, as well as Public Relations, Public Policy, and Legal to execute initiatives, proactively identifying opportunities and mitigating any risks.- Support and maintain key relationships with third party stakeholders in support of our external relations and enforcement strategies.- Execute a range of external communications initiatives to help consumers and others learn about Amazon’s efforts to ensure a trustworthy customer experience. - Work with the CTXR marketing team to experiment in storytelling and creative communications to educate and excite external partners.- Participate in conferences and external meetings focused on product integrity issues. This may include frequent domestic and international travel (~20%).- Coordinate relationship management across partner teams- Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.This role reports to the CTXR lead for product integrity, increasing education and comfort among consumer groups, governments, regulators, policymakers, academics, and researchers about the work we do to ensure a trustworthy shopping experience.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Learning Experience Designer, World Wide Selling Partner Support - Risk Training

Customer Trust (CT) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.This role supports the Buyer Risk Prevention (BRP) organization under CT, whose mission is to keep Amazon stores safe and trustworthy for Customers and Selling Partners by ensuring Customer accounts are not used to commit fraud and abuse and ensure bad actors do not profit on Amazon. We address and prevent risk across four key areas: (1) Preventing bad actors from creating or compromising accounts (Identity Risk), (2) Preventing fraudulent orders (Payments Risk), (3) Preventing violations and abuse of our policies (Buyer Abuse), and (4) Preventing financial disbursements to bad actors (Bad Actor Disincentives).Responsibilities: - Create engaging e-learning for on-the-job performance improvement, using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools - Instructional design to create learning content that best fits the needs of the learner and business. - Employ project management skills and tools to manage multiple medium to large scale projects from analysis through delivery concurrently. - Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. - Collaborate effectively with global stakeholder teams; Training Delivery, Operations, Quality, and Compliance, to identify knowledge gaps, and develop technical and non-technical training content. - Manage and execute curriculum maintenance review and implementations cycles. - Collaborate with a global team of learning design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives.- Mentor or coach new LXDs and apprentices on design and processes.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

2025 Amazon Air Program Manager Intern

Please note the following details and eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026. • There will be two start dates for this internship (May 27 and June 9), which will be for a 12-week, consecutive period. • Location for this role is Bellevue, WA only. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• Interns will be expected in the office 5 days per week. • We are unable to offer visa sponsorship for this role.Do you have a passion for aviation, transportation, or supply chain management, and want to leverage your program management and analytics skills to improve customer experience? If so, apply to Amazon Air, Amazon’s internal air cargo network operating a fleet of 90+ aircraft, as a Program Manager intern for the summer of 2025! During your 12-week internship, you will be placed on one of Amazon Air’s corporate teams to lead a complex, cross-functional aviation project related, but not limited to, Aviation Sourcing, Airport Affairs, Air Performance and Engineering, Labor Planning, Technical Operations, Network Planning, Safety and standardization initiatives. In addition to formulating a problem statement, analyzing data, and leading stakeholders through each project milestone, you will present a final six-page capstone with findings and recommendations to Air’s senior corporate leadership! The ideal candidate for this internship will be someone who is customer obsessed, earns trust with project stakeholders, insists on high standards and is ready to think big and innovate in the aviation/transportation space. The ideal candidate will also have strong written and oral communication skills as well as the ability to analyze data in excel and create dashboards/visualizations. Key Job Learning Opportunities • Learning about aviation, air-cargo, transportation, supply chains, e-commerce, and processes improvements • Developing a business case around a problem that exists today with the goal of actually implementing the project.• Project planning, program management and stakeholder management• Comprehensive and detailed writing • Presentation skills A Day in the Life Each day, you will work among teams at Amazon Air to dive deep into a specific project that will improve planning, operations, safety, efficiency and overall customer experience. The position is based in Bellevue, WA and you will have the opportunity to work in-person with the team you are on. You will have one-on-one meetings to get an in-depth knowledge of the area your project focuses on, and dive deep into collecting, analyzing and leveraging data to develop a final recommendation for your given project. About the Team We are a diverse, upbeat, creative, team of leaders working daily to develop innovative aviation solutions to ensure our customers can get ever faster deliveries, while ensuring our associates have the safest environment possible. Each team owns every aspect of their project, from review and iterative development, to the final implementation and benefit to our customers.BASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week throughout the course of a 12-week summer internship between May through September- Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and June 2026. ...

Senior Product Manager, Amazon Fresh Grocery Private Brands

We are looking for a entrepreneurial leader that is passionate about products, brands and food. In order to proceed forward, the candidate must be located in or near Seattle or willing to relocate to a Seattle based office. We are looking for a customer-obsessed, growth minded Sr. Product Manager to help identify concepts and bring them to commercialization. In this role, you will be in charge of identifying new product development opportunities for Amazon Fresh Private Brands, bringing them to market and managing the products business financials.The ideal candidate should be passionate about products, have strong product development skills, outstanding project management abilities, and be comfortable in managing, deep diving, and speaking to a large P&L (inputs and output drivers). They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment.Traits of success:- Understand market trends and build business cases for new product opportunities- Manage product lifecycle from ideation through commercialization- Have familiarity and experience in managing a financial P&L- Be a hard-working and creative person who loves products, loves solving difficult problems and "getting it done"- Be comfortable collaborating and influencing team members- Be responsible for building and executing on new initiatives and roadmaps each yearKey job responsibilities- Manage the P&L of a new product portfolio- Analyze market trends and create a roadmap of Private Branded food products for the year ahead- Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamThe Amazon Fresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. Product team members are responsible for commercializing food products through the commercialization process, leaning on our key stakeholder teams to ensure we build customer-loved products.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

Program Manager, SSD Ops Integration, PM, SSD OI

Same Day Ops Integration is looking for a Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the design of new processes and optimization of existing processes across all aspects our supply chain. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities - Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network - Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost, quality, and expansion goals - Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams - Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities - Developing Amazon best practices for internal operations - Leveraging analytics to support the future state of the business The Program Manager will also demonstrate: - Confidence operating in ambiguous and iterative business space - Attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Ability to work in a fast-paced environment where continuous innovation is desired - Ability to clearly communicate data insights to others- Travel 20-30% to new building launches across the USBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Manager, Fleet Maintenance, Central Services & Execution

Fleet Maintenance Central Services & Execution Team is hiring a Maintenance Central Services (MCS) Manager!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The MCS Manager will lead a team of MCS associates, as well as supervise MCS Managers to improve Uptime and Availability, and will ensure a safe working environment for all. This leader must be input focused with a strong bias for action to eliminate failures proactively.Key job responsibilities- Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.- Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.- Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.- Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.- Work with Finance team to develop, set and track budgets.- Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.- Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.- 25% or more travel requirement.BASIC QUALIFICATIONS- 7+ years of supply chain experience- 7+ years of team management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7 + years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus for Proactive Maintenance Management ...

Manager, Product Management, Amazon Fresh Grocery Private Brands

We are looking for a customer-obsessed, growth minded Manager, Product Management to lead our Paleo P&L and new physical product develoment. . In order to proceed forward, the candidate must be located in Seattle or willing to relocate to this city. In this role, you will be in charge of identifying new food product development opportunities and bringing them to market and managing a P&L of a critically large existing business.This candidate should be passionate about products, have strong product development skills, outstanding project management abilities, and be comfortable in managing, deep diving, and speaking to a P&L (inputs and output drivers). They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment.Traits of success:- Experience managing a team- Understand market trends and build business cases for new product opportunities- Manage product lifecycle from ideation through commercialization- Have familiarity and experience in managing a financial P&L- Be a hard-working and creative person who loves products, loves solving difficult problems and "getting it done"- Be comfortable collaborating and influencing team members- Be responsible for building and executing on new initiatives and roadmaps each yearKey job responsibilities- Manage the P&L of an existing product portfolio- Analyze market trends and create a roadmap of Private Branded food products for the year ahead- Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. - Manage a small team from Senior Product ManagersAbout the teamThe Amazon Fresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. Product team members are responsible for commercializing food products through the commercialization process, leaning on our key stakeholder teams to ensure we build customer-loved products.BASIC QUALIFICATIONS- 3+ years of team management experience- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Program Manager, Last Mile Flex Centralization

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Delivery Central Operations (ADCO). Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.*This role requires travel up to 10% of the quarter.Key job responsibilities- Own the program roadmap for improving business results- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Environmental Program Manager, AWS Environmental Infrastructure Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of technical specialists and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will partner with AWS stakeholders to develop regional and site-specific development strategies enabling the construction and operation of AWS datacenters and infrastructure. You will lead environmental due diligence for site selection and acquisition, develop and execute regional and site-specific environmental permitting strategies, manage environmental compliance during design and construction, and prepare for data center operations. This role requires regular engagement throughout the development lifecycle with multiple AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines that require strong communication with partner teams, outside consultants and counsel, and regulatory agencies. The candidate must have a strong understanding of multi-media United States environmental permitting, remediation, and compliance requirements associated with large-scale infrastructure including experience with Clean Water Act (CWA) 404 and NPDES permitting.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental requirements during datacenter and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Lead technical aspects of environmental due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites. - Communicate environmental requirements, risks, and activities to internal and external project partners.- Coordinate with partner teams including Design, Water, Legal, Risk, Power, and others to optimize site designs to consider natural resource or operational constraints. - Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Develop, manage and track metrics to evaluate project successAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in engineering, environmental science, biology, or related discipline.- 7+ years of experience delivering multi-media environmental due diligence, permitting, and compliance for existing sites and new development. - 5+ years experience conducting environmental due diligence for greenfield and brownfield sites, including Phase I and Phase II ESAs and support for investigative and remedial activities.- At least 3 years of project or task management experience for environmental permitting and/or due diligence projects. ...

Manager, PM Quality Programs, SP-Support Quality Programs and Ops.

Job Description:The Associate Development organization at Amazon is seeking a Manager, Program Management to lead the Worldwide Quality Programs team. In this role, you will be accountable for creating a high-performance Quality Organization that delivers a perfect interaction for Amazon's Selling Partners. You will provide strategic direction and guidance to achieve individual and team performance goals, while leading a team of Quality Auditors.The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture/whole system and execute on grass root level to improve the overall effectiveness of SPS Quality Audit Programs.Key job responsibilities• Single-threaded leader to define business requirements, program goals, and mechanisms to support the Product Quality Programs (PQP) initiatives for specialized, internal-facing product audits such as Tricorder, LLM, and Tardis across 14 languages and 17 different programs/contact types• Manage the transaction quality auditing framework for conducting product audits, identifying root causes of defects and collaborate with internal partners to address issues • Create closed-loop feedback processes to empower team members to identify improvement opportunities• Advocate for process and system improvements to benefit the Quality organization, stakeholders, and Selling Partners• Lead initiatives to attract, develop, and retain top talent; build career development roadmaps for the site leadership team• Inspire frontline teams to find creative solutions and encourage calculated risk-takingBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience in leading teams across multiple site locations ...