Project/Program/Product Management--Technical

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Are you passionate about building innovative experiences that uncover talent and help people launch successful careers? Are you interested in building data-driven, customer-obsessed Candidate Evaluation experiences at scale? If so, the Scheduling | Evaluation | Outcome product-tech team has an exciting leadership opportunity for you! We are looking for a Senior Product Manager - Tech to drive the development of new products and experiences that enable hiring at scale at Amazon. Our products are used to schedule evaluations and discover bar raising candidates.The ideal candidate will leverage their deep technical product management expertise to work backwards from customer scenarios, identify the right product opportunities, define and execute the product roadmap with cross-organizational engineering, science and UX teams for enterprise-wide global customers. They will demonstrate a high level of ownership, and use communication and organizational skills to maintain alignment with stakeholders and customer representatives at all levels of leadership. They will use data and concise narrative to articulate their vision for products that excite and thrill customers. If you love using customer obsession to tackle ambiguous problems and build world class experiences for Amazon, this position is for you.Key job responsibilities- Identifying which customer problems are the most impactful to solve for.- Defining the vision for your product.- Generating buy-in for the product vision with leadership and partner teams.- Creating and maintaining an optimized and logically sequenced roadmap.- Translating customer experiences into clearly defined product requirements.- Managing prioritization and trade-offs to ensure delivery of a great customer experience.- Anticipating and resolving strategic issues that impair the team’s ability to deliver.- Leading cross-functionally to ensure the product vision is implemented effectively.A day in the lifeAs the Senior Product Manager - Tech, you will own the vision and strategy for every aspect of the product, from strategy to feature-level definition and then roll out to thousands of users who rely on your tools. Day to day you may find yourself doing desk rides with customers to understand their challenges, and then get huddled up in a room to do whiteboarding of solutions with your tech partners to solve for them. You'll have a seat at the table for strategic prioritization discussions, and you'll make the tradeoffs that help us learn quickly, deliver value, and continue to iterate on products that have high visibility across Amazon. In this roll, you will be part of a cross-functional organization of research and applied scientists, data engineers, program managers, product managers, UX designers, software developers, and recruiting teams.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper mobility and portability customers. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

IMDb is the world’s most popular and authoritative source for movie, TV and celebrity content, reaching an audience of more than 250 million unique visitors per month. IMDbPro is IMDb’s professional subscription business, with the mission of informing and connecting professionals in the entertainment industry to help them do their jobs better and advance their careers.We’re looking for a Principal Product Manager-Technical to join our IMDb team in Santa Monica, CA. This role is responsible for delivering the strategy and long-term vision for the foundational systems and products that drive membership growth. This position will drive our payment roadmap, identifying and launching product and payment solutions that make it easier for our customer to become IMDbPro members - globally. This role will also partner closely with our product marketing and sales team to develop innovative solutions to promote our business and drive overall subscription growth.Key job responsibilities- Define the strategic vision, own the product roadmap, and align company-wide dependencies across multiple product and tech teams (Amazon and IMDb).- Understand and represent the reasons behind architecture decisions of product or features, and consistently bring data-driven business and technical judgement to decisions.- Influence external team roadmaps, collaborating with them regarding approach and prioritization.- Own and understand key subscription metrics, driving data-driven experimentation and improvements.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Bachelor's degree ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - 5+ yrs of customer-facing, large scale IT implementation consulting experience. - 3+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization. Key job responsibilitiesKey job responsibilities• Manage our product management team and develop our people.• Set the overall product vision and direction for the Networking space.• Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.• Interact with customers and internal stakeholders to formulate business strategies and shape product direction.• Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.• Perform customer interviews and surveys, and analyze metrics.• Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience technical product management- • Experience shaping business strategy for a major suite of software products ...

Are you passionate about the efficient use of cloud infrastructure for AI/ML systems? Are you customer-obsessed and interested in driving cloud infrastructure scaling across Alexa? If so, the Alexa AI Logistics for Infrastructure, Cost, and Efficiency team is looking for a Principal Technical Program Manager to help revolutionize the way we use AWS infrastructure for the services that run Alexa so we can deliver the next generation of great experiences for customers. Alexa is shaping the future of AI voice based personal assistants, and we need your help to own and lead large scale org-wide technical programs! Alexa is the Amazon cloud AI service and brain that powers Echo, the award-winning and groundbreaking Amazon device designed around you and your voice. Echo connects to Alexa to provide information, answer questions, play music, read the news, check sports scores or the weather, and much more. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future. We, at Alexa, are passionate to continuously improve the end user's experience and strive to find new ways to innovate and delight our customers.The right candidate will possess a strong program management background, will have demonstrated experience leading company/org wide programs, and will have a well-rounded technical background. You must be able to dive deep into Alexa's architecture, AWS cloud infrastructure, work alongside Principal Engineers and TPMs from different orgs and influence the implementation of new changes in the core Alexa services.Key job responsibilitiesAs a Principal TPM, you will lead a program of programs. You'll be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You’ll also be responsible for ensuring our teams operate efficiently. You’ll own our mechanisms for identifying the right long-term strategy and projects for the next year. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams. You’ll help teams identify key risks, provide guidance on how to communicate them, and ensure leadership has the right visibility.You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are seeking an innovative product manager at the intersection of global supply chain, marketplace business, economics, and product development for a highly visible role with senior leaders. The role is within our Fulfillment by Amazon (FBA) service where we offer Sellers solutions for inbounding, distributing, storing, fulfilling or liquidating, and processing returns of their inventory. As a product manager, you will be developing strategies that sets economic conditions through fees and incentives across the global supply chain, inclusive of inbounding to and storing within Amazon’s fulfillment network, and fees and incentives to drive inventory health and productivity. You will be working cross functionally with WW Business Leaders, Finance, Data Scientists, and Software Developers to develop fee strategies, develop requirements for product solutions including delivering world-class Seller Experience, and understand the economic impacts of those fee strategies on the FBA business. The candidate must have excellent quantitative and data analytical abilities and have experience working with science / economists to assess and measure impact, and build predictive models. Candidate will have strong financial acumen to understand tradeoffs to Amazon's business and be able to work with Software Developers in building requirements and testing product solutions. Candidate must be able to own a product roadmap. Candidate must have excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. Candidate must have a strong bias toward data-driven decision making with high impact.Key job responsibilitiesBusiness:-Strong financial acumen to understand tradeoffs to Amazon's business -Excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. -Strong bias toward data-driven decision making with high impact. Data analytics:-Must have excellent quantitative and data analytical abilities-Experience working with science / economists to assess and measure impact and build predictive models. -Experience performing statistical analysis of data using SQL, Excel and other toolsTechnology:-End to end product delivery including working with technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, to outline and influence the technical design at all product life cycle stages-Lead internal technical conversation and own the trade-offs between technical cost and business value, and optimize QA/testing-Must be able to develop fee products with world-class Seller Experiences with end to end product thinking About the teamThe Seller fees team sets the overall monetization strategy for our marketplace businesses globally. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business globally. Roles on this team have leadership high visibility. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product ...

Principal Product Manager Technical (L7) - Predictive Modeling, Forecasting, and Causal InferenceWe seek a dynamic and experienced Principal Product Manager (L7) to lead our efforts in delivering advanced portfolio of products focused on predictive modeling, forecasting, and causal inference. This position plays a crucial role in shaping the future of our hiring, and labor planning products by providing Amazon leaders with reliable forecasts, predictions, and causal inferences to make informed decisions and labor plans. The ideal candidate will have a strong background in product management and data science, with expertise in predictive analytics, time series forecasting, and causal inference methodologies. Key job responsibilitiesYou will collaborate with Economists, Applied Scientists, Engineers, and business line customers across the company to define product vision. You make choices on feature selection, science, engineering, and evaluation while judging various inference techniques. You are driven by data and collect metrics for model evaluation, performance, adoption, coverage, and quantifying impact. You discover potential in business domains to utilize emerging technologies like GenAI, latest scholarly research, etc. You write Vision docs, PRFAQs, and 3YP documents to gain sponsorship from the leadership team for execution. You manage stakeholders and engineers to align everyone on the common goal and deliver your product vision. Your drive adoption and quantify the impact of the products. You have a passion for enhancing employee experience through predictive modeling and continuously seeking innovative ways to deliver for customers, while rigorously measuring the impact of your work and constantly iterating.A day in the lifeYou will:• Think Big to define and drive the product vision for Predictive Models that can be leveraged in the Hiring and Labor Planning domains.You will influence cross-functional teams, including economists, applied scientists, engineers, and designers to develop cutting-edge products in predictive modeling, time series forecasting, and causal inference.• Define feature selection and evaluation to improve model accuracy and performance• Use your knowledge in advanced statistical techniques, machine learning models, and causal inference methods to inform product decisions and improvements.• Dive deep and partner with engineering and science team members and partner teams to write detailed business and technical requirements• Deliver 3YP, Vision, PRFAQs, and BRD docs.• Own end-to-end product lifecycle.• Create quick and strong stakeholder relationships• Influence priorities and business strategy through quantitative and qualitative contributions.• Drive adoption of the products and measure impact.• Improve products and programs through direct interaction with stakeholders and users.• Continuously absorb and share knowledge about the latest product and scientific developments relevant to the ML/AI space• Mentor and support other team membersAbout the teamThe PXT Central Science Team uses economics, behavioral science, statistics, and machine learning to develop process improvements and products that simultaneously improve Amazon and the lives, well-being, and value of work of Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are open to hiring candidates to work out of one of the following locations:BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Visionaries wanted! Are you an entrepreneur? A dreamer? A builder? This role is on an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating new businesses with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.At Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.Job SummaryWe are recruiting talent to play a key role in identifying and building new businesses at Amazon. We are looking for candidates who thrive in a fast-paced start-up like environment and want to invent the future for Amazon current and future customers. Working backwards from customers, you seek to understand key customer pain points, map potentially non-intuitive solutions to those needs, and leverage Amazon’s capabilities and resources to launch and scale new businesses. In this role, you are responsible for writing business reports, new business proposals, and evaluating reports and proposals at a high cadence. This is a high-visibility role in which you pitch new businesses to senior leadership for funding. After achieving funding, you leverage Amazon’s resources to building new businesses. You have experience building a startup from zero-to-one (ideally having achieved revenue), and experience working within or evaluating new areas, startups, and investment opportunities. You have an insatiable appetite to learn new areas, a willingness to dive deep into details, and are quantitative. You are able to credibly engage stakeholders, investors, subject matter experts, and potential customers to form data-driven perspectives on businesses opportunities, and an ability to stay focused and motivated in an ambiguous, highly-dynamic environment. In additional to identifying and diving into cutting edge technologies, you are comfortable quantifying the business opportunity of ideas. You are adept at distilling complex subjects into easy to understand, actionable written artifacts based on data. Finally, you are willing and able to relocate to Seattle to work with a team in person in the near term. Still interested? Read on, we’d love to speak with you about this incredible opportunity!NOTE: This role is based in Seattle, Washington and requires you to be physically in the office collaborating with your teammates. We are unable to consider remote/hybrid candidates.Key job responsibilitiesOur team at Amazon is recruiting a highly-versatile candidate to contribute to identifying opportunities for Amazon to build a large, sustainable business.In this role, you:- Work independently within a small team to identify and qualify promising opportunities for new Amazon businesses. - Perform extensive first-person research independently and with the other members of a team.- Distill learnings from your internal and external research into clearly-written idea proposals for discussions and review. - Pitch rigorous business proposals to leadership for funding. - Post-funding, build a team and grow, launch, and scale a new business. A day in the lifeOver time, your role evolves from research and exploration as an individual contributor to implementation. Initially, you are tasked with bringing well-formed written proposals to the team for review. Once we've landed on a problem space and identified a solution that has Amazon-scale potential, you are responsible for building the “working backwards” document that outlines the opportunity and details the resources required to build it.About the teamUsing Amazon’s well-known process of working backwards from the customer, the Special Projects team looks across a wide range of industries and topics to develop ideas that Amazon hasn’t pursued yet. The Special Projects team uses Amazon’s six critical questions to decide which big ideas to develop:1. Can the proposed solution make people’s lives better? We are inclined toward areas that yield widespread positive impact. 2. How many people does it impact? We seek areas that have the potential to impact at least 1% of the global population.3. Could the business be large enough to “move the needle” for Amazon? We focus on opportunities that can grow into large, sustainable businesses. 4. Is the problem in an area well-served by others? We seek to solve unmet needs.5. Is our approach to solving the customer’s problem differentiated? We develop solutions that are differentiated and often non-intuitive. 6. Why should Amazon do this? We are inclined toward solutions that (in part) leverage our internal expertise. BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Electrical Engineering, the Physical Sciences or a related technical field, or equivalent practical experience is required- 10+ years of work experience, including at least 5 years of building and selling new products to customers- Business management and product development experience, including experience working directly with engineers and technical teams to define and execute new products- Experience leading scientific and/or engineering projects that include making critical decisions related to product strategy ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization. As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization. As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Principal Technical Program Manager - Amazon Search Platform Technologies, Palo Alto, CA. Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. Our Search Platform Tech team designs, builds, and delivers high performance, fault-tolerant, scalable distributed search engine used by millions of Amazon customers every day. You will come with a desire to focus on delivering a state-of-the-art industry leading search platform. A solid track record in defining and executing on a large-scale, distributed systems and a relentless desire to improve customer experience are requirements for success in this role. As a Principal Technical Program Manager, you define the strategic vision for the search engine that delivers delightful experience to our customers in their shopping mission. You will partner with business experts, data modelers, scientists, and engineers by leveraging new trends in Information retrieval, natural language processing, and machine learning. A successful candidate will be highly analytical, and will work with technical customers to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experience that customers love. As a single-threaded owner, you are trusted to operate with complete independence Key Responsibilities: - Design and lead a multi­-year product roadmap, balancing short­ and long­-term goals to scale globally - Define creative, high quality, and clear roadmaps based on team strategy and vision - Develop detailed, crisp business requirements and user stories that can be used to create specifications and architecture for search engine features and applications - Partner with Engineering, Science, Operations, and partner teams to create best-in-class search solutions for customers - Analyze customer feedback and usage metrics to identify key pain points - Build innovative concepts and successfully champion them through senior management and other teams - Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences - Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of qualityBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Over the years, Amazon has historically relied on third-party systems to provide employee-facing experiences, which has limited scale and innovation as Amazon has grown. Our organization, Foundational People Data Services (FPDS), is reimagining how people services are built by bringing them in-house and enabling innovation for Amazonians by Amazonians. FPDS is looking for an experienced Principal Product Manager (Technical) to lead and build solutions for Amazon's businesses that raise the bar on HR technology. This role can be located in Seattle or Boston only.Our product is people-data, along with the data infrastructure and security and privacy services needed to consume, store, and secure that data. We’ve launched a secure and scalable people-data store and event publishing bus; a people-data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, Tier-1 real-time data APIs for people-data; high-volume data transfer to the company-wide data lake; and synthetic and scrambled people-data to streamline testing and lower production defects.Our customers are builders. We build services to make it easier and seamless for builders to innovate on behalf of their customers (employees, managers, and HR teams). We have helped builders across Amazon invent experiences with our AWS-like, first-party data services which focus on the builder experience. Our data services power thousands of vital tools and systems employees use every day to connect with coworkers, badge into the office, communicate with others, get paid, and more.In this role, you will be the product owner of an internally-facing system that thousands of teams across Amazon leverage. As a successful candidate, you will have a proven track record in defining strategic product visions, managing and delivering large scale products to technical customers, and influencing across organizations. You will be proficient in modern product management practices using design-led approaches powered by research. You will demonstrate solid business acumen and creativity in envisioning ground-breaking concepts by fostering an environment of experimentation and innovative thinking. You will be effective in building a network across partners and business leaders inside Amazon. You will demonstrate relentless customer obsession and work with peer groups in incrementally delivering on your exciting product vision. Key job responsibilitiesOur organization, Foundational People Data Services (FPDS), is reimagining how people services are built by bringing them in-house and enabling innovation for Amazonians by Amazonians. FPDS is looking for an experienced Principal Product Manager (Technical) to lead and build solutions for Amazon's businesses that raise the bar on HR technology.Our product is people-data, along with the data infrastructure and security and privacy services needed to consume, store, and secure that data. We’ve launched a secure and scalable people-data store and event publishing bus; a people-data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, Tier-1 real-time data APIs for people-data; high-volume data transfer to the company-wide data lake; and synthetic and scrambled people-data to streamline testing and lower production defects.Our customers are builders. We build services to make it easier and seamless for builders to innovate on behalf of their customers (employees, managers, and HR teams). We have helped builders across Amazon invent experiences with our AWS-like, first-party data services which focus on the builder experience. Our data services power thousands of vital tools and systems employees use every day to connect with coworkers, badge into the office, communicate with others, get paid, and more.In this role, you will be the product owner of an internally-facing system that thousands of teams across Amazon leverage. As a successful candidate, you will have a proven track record in defining strategic product visions, managing and delivering large scale products to technical customers, and influencing across organizations. You will be proficient in modern product management practices using design-led approaches powered by research. You will demonstrate solid business acumen and creativity in envisioning ground-breaking concepts by fostering an environment of experimentation and innovative thinking. You will be effective in building a network across partners and business leaders inside Amazon. You will demonstrate relentless customer obsession and work with peer groups in incrementally delivering on your exciting product vision. A day in the life.About the team.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds. ...

Are you an experienced networking technologist who loves to dive deep to understand customer internet needs, synthesizing data from multiple sources (e.g. industry analysis, analysts, influencers), and combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, portfolio-level value propositions that make it easier for customers to understand how networking technology can be applied in their home or businesses with high impact? Yes? We have a role that you will find interesting.At eero, an Amazon company, Technical Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to “connect the dots” between various different eero capabilities and services to make sure that we are building and marketing the right portfolio of offerings to meet and exceed the needs of our customers – and that we’re able to clearly articulate the value propositions of our capabilities. In this role you will leverage your own deep experience as a networking technologist who has worked closely with customers who use wifi technology, synthesize external and internal data from multiple sources, and work closely with eero Product Managers across numerous different hardware, software and services. You’ll help guide feature prioritization, ensure consistency between various different offerings, and own the development of crisp, highly differentiated, and compelling positioning and messaging at both the individual product and the portfolio level.eero is the first company to deliver a whole-home wifi experience using mesh technology to make sure you never have to worry about connectivity. We believe customers deserve the best connectivity experience possible so they can live and work their best, the way wifi should be. We continuously innovate on the building blocks that make our vision possible by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud, delivering comprehensive solutions to our diverse customers.As eero continues to grow, we are building a world-class marketing organization and seeking a Principal Technical Product Marketing Manager, Hardware. In this role you will develop an overarching marketing strategy for part of eero’s hardware portfolio. This includes strategic business planning, including understanding TAM, target audiences, market segments, business opportunities, and developing go-to-market strategies to serve different customers. You will lead product positioning and messaging, pricing, sales forecasting, research & insights, and provide thought leadership to both the marketing and executive teams at eero. This role is an “end-to-end” owner for Product Marketing of eero’s hardware devices expected to collaborate with cross-functional teams in three primary areas: 1) product innovation and development roadmap 2) lead Go-To-Market (GTM) strategies for new products 3) oversee the in-market performance for the products they are responsible for across various customer segments.This is a highly visible role which you will have an outsized impact. You are expected to be a highly technical product marketer while also demonstrating your business acumen operating as a business owner for the products you are responsible for. In this role, you will deeply understand our customers (both B2C and B2B), the problems they face and how eero is uniquely positioned to solve those problems for them. You’re just as comfortable talking to and teaching others as you are diving deep into our products and learning new technologies. You will work closely with our broader marketing, engineering, product management, sales and customer-facing teams to conceptualize, build, and launch new HW that meet the needs of our growing customer base. This includes technical consultation throughout the build cycle by translating customer and business needs into robust and actionable product specifications. Ahead of launch, co-develop the real world testing scenarios that resonate most with customers to validate the product claims and messaging included throughout marketing activations. Post-launch, you will continue to look for customer-obsessed product enhancements continuously adding value to our existing product line. You will look around corners, analyzing competitor offerings and address eero’s unique value through sales enablement materials designed for key audiences.Key job responsibilities- Strategic Narrative, Messaging and Positioning: Develop a strategic narrative framework for messaging and positioning of eero’s hardware product portfolio, individual products and services, that can support our global teams and cross-lines of business, and bring clarity to prioritization across marketing communications.- Deep Product Expertise: Maintain a deep product expertise by fostering a meaningful relationship with Product leadership; Have a deep understanding of the technical and strategic considerations for our category as well as the key insights or requirements needed for our hardware, software and services to best serve customers;- World Class Go-To-Market program: Drive eero’s hardware product portfolio strategy servicing different customer audiences. This includes the creation and deployment of the strategy through the launch of new products and releases (hardware, services, and partnerships).- Research & Customer Insights: Be the expert on our buyers and customers. Own the hardware innovation roadmap for research & customer insights to ensure that customer insights are effectively integrated into the short and long-term product and marketing strategies, leading to more customer-centric products and successful marketing campaigns.- Competitive Landscape: gather, analyze, and respond to competitive intelligence, including win/loss analysis, in a timely manner that keeps our customer-facing teams confident and educated on how to articulate how eero is better and why we’re winning.- Hardware Portfolio Management: Own pricing strategy, forecasting in partnership with the product, sales, finance, and BD teams. Conduct business and financial analyses, including forecasting, monitoring, and reporting of key finance, sales, and marketing metrics. Contribute to key business processes such as portfolio planning, program forecasting, budgeting, pricing, positioning, and placement optimization. Prepare and communicate detailed presentations on the focused market area to eero leadership.- Technical Marketing Lead: Serve as a technical marketing lead throughout the full HW development lifecycle interface with engineering, product management and/or program management to drive new product development programs from concept to commercialization.- Hardware Innovation & Roadmap Planning: Support early HW roadmap concepts by gathering business and customer product requirements from cross-functional teams and translate these requirements into technical specifications and architectures that are robust, scalable and supportable. Define strategy (new product needs, product roadmap, customers to target, technology needed, technical support to be deployed) and drive the technical support to sales/customers, in alignment with the broader PMM team.About the teameero’s Global Marketing Team brings the experience of powerful, reliable wifi to life through full funnel marketing initiatives focused on converting our audiences while maximizing our resources. Our customers consist of end users as well as small businesses and internet service providers, spanning B2C, B2B and B2B2C. The team is highly results oriented, and at its core, focuses on driving efficiencies and delivering against our sales and revenue goals.BASIC QUALIFICATIONS- Bachelor’s degree or higher in an associated discipline- 10+ years of demonstrable product marketing, Go-To-Market, product management, and/or program management experience with hardware or software programs. (Software product marketing experience is a plus).- Proven track record of developing and delivering go-to-market plans.- Superb written and verbal communication and interpersonal skills.- Excellent time management skills. Never misses a deadline and ensures that others don’t either.- Technical category experience or desire to become technically versed in the networking category.- Passion for experimentation. Values continuous learning and displays a growth mindset.- Detail-oriented, but not afraid of failing.- Creativity; demonstrated examples of thinking outside of the box and bringing creativity to the marketing organization.- Deep understanding of research & insight, including how to develop research briefs, analyze and apply customer insights to inform a product strategy, marketing program or business objective. ...

Amazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Store & Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.In this role, you will drive the long-term vision for Amazon Health and will partner closely with product, finance, marketing, analytics, and other leaders to enable actionable insights on AHS' customer and member journeys. You are someone who likes to get in to the numbers and metrics to identify key insights which will drive incremental progress and innovative shifts in customer experience for AHS customers. You must be able to influence across teams, and leadership, be a strong written and verbal communicator and analytic thinker, and have a history of delivering results.This is an excellent opportunity to define customer expectations for health experiences on Amazon. The ideal candidate will have an “anything is possible” mindset. You’re proud of your work, your skills and expertise – but you are adaptable. You want to be part of something great, and love being part of a highly collaborative and high-energy team that isn’t afraid to swing for the fences and exceed expectations even on the most tactical projects. You'll ask hard questions, take smart risks, and drive a culture of experimentation with the design and technology teams.#everydaybetterKey job responsibilitiesYou will:* Assume end-to-end responsibility for the strategic value and performance of a suite of products and services* Lead the definition, development, and implementation of creative, high-quality product analytics roadmaps based on product strategy and vision*Enable and drive a culture of experimentation, identify key success metrics and continuously improve the experimentation bar at AHS.* Manage prioritization and trade-offs among customer experience, scope, and time to market* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including data and business intelligence engineers, designers and business or subject matter representatives* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture* Define and analyzes metrics that measure and benchmark product success* Play active role in optimization and process improvements between product, design, and engineering teamsA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well balanced life—both in and outside of work.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Role Responsibilities and Requirements:· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs.· Perform point to point checkouts between field devices and controllers.· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.· Installation, replacement, configuration, and calibration of sensors.· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.· Commissioning and systems level testing support.· Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures.· Participate in Factory witnessed tests at vendors or in panel builders facility.· Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation.· Perform root cause analysis during testing and commissioning.· Ensure all personnel on site utilize proper safety methodology.· Work on-call and a rotating schedule when required and respond to after-hours emergencies.· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.- Minimum one year of experience working with computer components and operating systems. Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...