Project/Program/Product Management--Technical

Amazon's Global Fixed Marketing Campaign Measurement & Optimization (CMO) team is looking for a senior technical product manager to build products that help optimize Amazon's global multi-billion dollar fixed marketing spend. The person in this position will be responsible for leading and owning a strategic roadmap for observational measurement, launching new modelling capabilities and services that utilize the latest thinking in data science approaches (including deep learning). They will partner closely with engineers, scientists, business intelligence specialists, and marketers across Amazon to execute and improve our marketing efficiency.Key job responsibilities- Drive product strategy and roadmap as part of observational measurement within fixed marketing measurement, insights and decision support- Write vision and technical requirement documents, define use cases and CX, and partner cross-functionally to execute- Be a passionate advocate for both internal stakeholders (marketing teams) and external customersAbout the teamCMO's vision is to maximize long-term free cash flow by providing reliable, accurate and useful global fixed marketing measurement and decision support. The team measures and helps optimize the incremental impact of Amazon (Stores, AWS, Devices) fixed marketing investment across TV, Digital, Social, Radio, and many other channels globally. This team is comprised of scientists, economists, engineers, and product leaders with S-Team visibility. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience working with scientists and analysts to build insight and/or decision support products ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Key job responsibilitiesKey job responsibilitiesWe are looking for a seasoned technical product manager with deep Supply Chain knowledge to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the life- Review team progress on Roadmap.- Formulate , prioritize Roadmap items and ensure adequate coordination with stakeholders including Engineering.- Provide technical knowledge and guidance to the team on strategy for Supply Chain Insights and Decisions.- Write requirement and design documents. Work with go-to-market teams and other business units to ensure customer requriements are addressed.- update exec team on progress , highlight achievements.About the teamAWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Are you obsessed with helping customers find the entertainment they love? Do you thrive in building something from scratch and growing it to impact millions of customers on a daily basis? Fire TV Channels is an ambitious new free streaming service that brings customers a one-stop shop for fun daily content in News, Sports, Entertainment, Lifestyle and more in a personalized experience built for Amazon devices.We are looking for a Senior Product Manager - Technical to lead the strategy, development, and scaling of new revenue-generating experiences for Fire TV Channels at the nexus of the customer, content provider, and advertiser. This role will lead product strategy and delivery for Fire TV Channels expansion across new international marketplaces and device surfaces to grow our addressable customer base. You will develop innovative experiences for millions of customers, work with top global and national content brands, and create industry-leading ad inventory for video advertisers. This opportunity puts you in the driver's seat of a new and growing business. We work in the middle of one of the fastest growing areas of entertainment, and our team has full P&L responsibility with engagement, revenue, and profit goals. You will drive the strategy and vision for our products, and develop roadmaps and features that deliver exceptional customer experiences. The role is inherently cross-functional -- you will work closely with engineering, design, business development, content, marketing and executive teams to bring products to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work extremely effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products that customers love. Key job responsibilities- Define the product vision working backwards from delightful and differentiated customer experiences- Develop a cohesive expansion strategy optimizing product and functional levers to grow our customer base and engagement- Create high quality product roadmaps and detailed, crisp business requirements and user stories that drive UX and technical designs- Gain buy-in for the product vision and roadmap both internally and with key external partners- Manage prioritization and trade-offs among customer experience, content and advertiser partner experience, business opportunity and execution costs/risks- Work closely with engineering, UX, content, marketing, finance, and legal teams to invent and simplify for high velocity product delivery- Break down ambiguous and complex problems, proactively identifying and resolving strategic, technical, business, and customer-impacting issues- Drive product launches and go-to-market working with marketing, public relations, executives, and other teams across marketplacesAbout the teamThe Fire TV Channels team is part of the Fire TV Content & Advertising organization, which combines entertainment and advertising technologies, smart TVs and Alexa to help our customers discover and engage with content and help Amazon lower prices. We operate at Amazon scale, designing and deploying software that is enjoyed by millions of active users globally. We solve significant customer problems in the consumer electronics space through devices, mobile applications, computer vision, and machine learning. One of our product lines is Fire TV, a global leader with over 200MM streaming players and smart TVs sold worldwide.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

How often have you had an opportunity to build financial systems at scale for one of the world's largest and most complex business?Our team, Worldwide Amazon Stores Finance Automation & Standardization, is at the center of driving finance transformation for the largest business inside Amazon. We are seeking a Senior Product Manager who will partner with our engineering team to build our flagship financial reporting product that will be used by key decision makers to understand the financial performance of the overall Stores business. You will own the product vision, the strategy and the prioritization that reflects the voice of the customers. You will be responsible for driving product innovations and partnering with cross-functional stakeholders across finance, business and tech teams. Cross-team coordination, product sense and executive presentation skills are essential. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of this product. The ideal candidate is a creative, demonstrated product professional with background in building financial reporting & analytics products. This is also an ideal opportunity for strong business minded EPM (Enterprise Performance Management) consultants looking to get into formal product management.Key job responsibilities• Develop and drive product vision and strategy in alignment with the broader financial systems vision• Incorporate the needs of a large and diverse set of customers into a prioritized product roadmap• Identify and execute product led finance process transformation• Be the single threaded leader representing the product at various avenues and to various stakeholders• Influence the tech design in partnership with engineering and making sure technology choices are aligned to customer needs• Identify and track the relevant product metrics to measure progress towards both customer impact and organizational goalsAbout the teamOur team is the central product and tech team that supports the finance organization for the largest Amazon business, WW Amazon Stores. Our charter is to bring step function improvement in how finance operates through strategic technology infusion.BASIC QUALIFICATIONS- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in delivering products in financial systems and/or business intelligence space including analytics, reporting, planning and forecasting ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

The NA AMZL Supply Chain organization leads the innovation of Amazon’s Last Mile. We are an Operations org that hires and manages associates to deliver packages next day and sub-same day. Our key vision is to transform the online experience by enabling ultra-fast delivery at lower cost possible. We’re growing in scale and volume, by orders of magnitude. The Execution and Planning Science (EPS) team sits within NA AMZL Supply Chain with the mission to build world-class automated Science-Tech products that enable ultra-fast delivery speeds for Amazon customers and job market opportunities for Amazon associates. We are team of Scientists, Engineers and Tech leaders who invent and implement scalable algorithms for automated decision making in the Operations space.At Amazon, we are constantly inventing and re-inventing to be the most associate-centric company in the world. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.You will develop Science-Tech solutions to craft business strategy and roadmap to enable some of Amazon’s biggest brands to delight millions of customers. To succeed, we need senior technical leaders to forge a path into the future by building innovative, maintainable, and scalable systems.We are looking for a Principal Product Manager - Tech to drive delivery of science and software solutions, focused on LLM Planning Assistant and Network Flow Optimization. You will work with scientists and engineers inside and outside of our team, and partner with Product Managers and other stakeholders across multiple organizations. You will be a single-threaded owner for some of our highest-impact, most complex, cross-org Science Products.Key job responsibilities• Translate complex and ambiguous business problems into crisp Science product strategies and roadmaps• Lead definition Science products vision, own the 3-5-year strategic direction and long-term roadmap for a suite of products• Develop and implement a comprehensive Science strategy and framework for building planner and associate customer-centric models.• Connect the dots across multiple internal teams on strategic decisions or new solutions, to ensure cohesive Supply Chain strategies, communication, and alignment where needed.• Partner with stakeholders to identify opportunities to better leverage LLM, and GenAI capabilities or enhancements• Serve as the primary liaison between marketing leadership and technical teams, translating complex technical concepts into clear, actionable insights for Supply Chain stakeholders.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Come lead the product direction for individual software development that improves the satisfaction and productivity of all Amazon software teams! As Principal Product Manager - Tech, you will work with Amazon software builders as customers to define and deliver products (development tools, IDE integrations) that streamline the software development process, helping software teams world-wide deliver more software, faster. As a leader in our software tools organization, you will work closely with multiple development teams and our UX team to ensure a delightful development experience. Key job responsibilitiesSpecific responsibilities include:* Collect data and feedback on the individual development process (i.e., rapid develop/test loops before code review)* Own the definition and customer validation of Amazon-wide development tools that improve the software development workflow* Collaborate with development teams to align on tool improvements, priority, and delivery timeline* Work directly with software teams as customers to ensure their successAbout the teamThe Amazon Software Builder Experience (ASBX) organization has a mission of creating the world’s best builder experience across tens of thousands of software engineers, and all Amazon businesses (e.g., AWS, Amazon Stores, etc.). Our Builder Tools team in ASBX owns the software development tools Amazon software teams use to develop, release, and manage their software. This role is for you if you’re passionate about software development, development tools, and having world-wide impact across all of Amazon! In addition to delivering results, we also appreciate establishing a work-life-balance, having fun with our co-workers, and supporting an inclusive and collaborative team environment. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 7+ years of technical product or program management experience- Experience working on products with software developers as customers. ...

The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We thoughtfully design the shopper experience from the moment a customer clicks on the search box to the point where they have evaluated the search results page and made a confident decision on how to take the next step in their shopping journey. We use customer research and customer behavior analysis to develop new features ideas and we test them through hundreds of A/B experiments each year. This immense amount of data allows us to leverage machine learning and large language models to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.We are looking for a customer-obsessed TPM to embrace the challenge of building the most delightful shopping experience on earth. You will leverage your technical expertise to effectively partner across dozens of 2-pizza teams across the company to deliver step-change improvements to the Search CX. You will manage projects with cross-org dependencies, understand competing business priorities from various business units and identify foundational technical components that will unlock new kinds of customer-facing features. You will understand the fundamentals of current search systems and help evolve the architecture to enable faster experimentation and more meaningful launches for our customers without sacrificing foundational customer needs like fluid rendering and accessibility. You will also align product, design, science and engineering orgs towards simple mechanisms covering everything from ideation to delivery to cost of ownership.A successful leader in this role will be an exemplary communicator, both verbally and in written form, and use this skill to relentlessly advocate for customer needs. You will regularly present monthly, quarterly and yearly strategic documents to leaders up to the Senior VP level. You should love the challenge of balancing operational resilience with speed of delivery as you work on large-scale, customer facing projects. You are equally comfortable leading tactical delivery as you are defining north star vision for your area. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video 1st Party Device Experiences team owns the Prime Video Fire TV experience on Fire TV Sticks and television sets as well as Prime Video’s integration with Amazon’s voice assistant, Alexa. We obsess about the Prime Video customer experience on all FireTV devices worldwide with the mission to make Fire TV the best place to experience and stream Prime Video. We own developing, launching, and maintaining the PV application on both existing and next-gen FireTV devices. We optimize for driving engagement on Fire TV across all points in the customer lifecycle from awareness, acquisition, onboarding and activation, engagement, and retention. Key job responsibilitiesAs a Principal Product Manager – Tech, you will help define the vision and build the roadmap for the future of Prime Video on Fire TV. You will participate in developing the strategy and vision, and develop product roadmaps translated into crisp business requirements and user stories to execute on that vision. This role is inherently cross-functional working not only across teams internal to Prime Video such as engineering, personalization, UX, research, marketing, and finance, but also across organizations, partnering closely with FireTV and Alexa to improve the customer experience and drive key decisions which enable Prime Video to meet its mission of becoming a global entertainment destination. You will leverage mental models and data-driven decision-making, and communicate effectively both verbally and in writing with leaders at all levels. You will define a set of input/output metrics across the two orgs that can enable teams to partner on a shared roadmap. You will regularly present to and gain buy-in from senior leadership for the vision, goals, and roadmap of your charter.We are looking for someone with experience in driving cross-functional projects. You must possess strong business judgement, a deep customer-centric mindset, interest in the streaming landscape, and technical proficiency that enables you to synthesize a variety of technologies and capabilities into high quality products that customers love. The ability to navigate trade-offs, ambiguity, and influence without authority are critical.About the teamThe Prime Video Global App Experience team is responsible for defining and building the Prime Video experience on a range of devices on web, mobile, living room, and next-gen platforms.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.THE ROLEWe are seeking a highly experienced Principal Product Manager - Tech to join our Device OS team. This senior-level position requires an expert in operating systems and multimedia capabilities with a proven track record of leading complex technical products. In this role, you will spearhead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems, with a particular focus on multimedia features and capabilities. A successful candidate will operate as both a strategic and tactical leader through their deep subject matter expertise in multimedia domains including: - Video: encode/decode, video pipelines and frameworks - Audio: focus, volume, A/V sync, etc. - Camera or graphics frameworksWorking on an OS also means we seek a candidate who has proven experience with: - SoC selection and OS bringup on SoC, - Codec support and DRM implementation - Strong knowledge of media players, ad-insertion, streaming formats, and supporting app developersKey job responsibilities• Work closely with engineering teams and customers to define a vision, prioritize features, author requirements, and clarify development for delivering multimedia features in the Device OS• Lead the strategy and execution of key initiatives that shape the future of Amazon's device operating systems• Collaborate with cross-functional teams to identify opportunities, set priorities, and deliver high-impact features and improvements• Gather and analyze market research, user feedback, and data to inform product decisions• Develop and maintain detailed product requirements documents and user stories• Ensure successful implementation of product features by working closely with engineering teams throughout the development process• Communicate product plans, milestones, and results to senior leadership and stakeholders• Mentor and guide other product managers on the teamBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of technical product or program management experience ...

Do you like helping the U.S. Department of Defense agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Kindle Unlimited brings the advantages of subscriptions to the world of digital reading. With millions of Kindle books and thousands of audiobooks, magazines, and comics available to subscribers, Kindle Unlimited has something to offer for almost every reader. We are seeking a Principal product leader to join our Kindle Unlimited team. In this role, you will be responsible for establishing long-term vision and strategy for the global Kindle Unlimited subscription, focusing on ML and science-based domains. You will partner closely with the Kindle Unlimited leadership team and key leaders from stakeholder organizations to define the innovative, customer-facing initiatives that will scale and optimize subscription growth in order to reach more readers. You will also work closely with and influence tech teams, marketing, design, science and analytics, and finance to bring your vision and strategy to life.Our ideal candidate will have expert product management experience, ability to influence senior Amazon leaders, and the right balance between thinking innovatively and delivering viable, customer-facing solutions that reinforce Kindle Unlimited's position as the worlds most loved reading subscription. Key job responsibilities- Identifying long-term customer and business opportunities and translating these opportunities into vision and strategy. - Influencing multiple product roadmaps end-to-end, from ideation, research, experimentation, and go-to-market.- Raising the bar within the Kindle Unlimited product team by coaching and contributing to the development of Sr. Product Managers, Technical.- Partnering with engineering leaders to build innovative products and influencing technical discussions and decisions.- Managing prioritization, tradeoffs, and cross-functional communication across multiple organization across AmazonBASIC QUALIFICATIONS- Bachelor's degree- 6+ years of end to end product delivery experience- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience working with and influencing senior level stakeholders ...

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service. You will work directly with our science team to determine what products we should build to help resolve customer issues and reduce the total customer handling time. You will also own developing the roadmap and templates to train the LLM models. You will be a thought leader and innovator within the organization. The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering.In this role, you are expected to collaborate with WWCS product and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers in any language and resolve customer issues quickly and efficiently. This position will be responsible for product strategy, roadmap creation, business case development, financial analysis, and resource scoping for a suite of GenAI products. A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.Key job responsibilities- Define and drive the multi-year vision for the product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver a 3YP (Three-Year Plan) for long-term goals, PRFAQ (Press Release FAQ) to refine new initiatives, and BRD (Business Requirements Document) for project requirements.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.- Mentor other product managers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThis role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact, ensuring customers can either resolve via self-service (e.g., Chatbot) or connected with a customer service associate. Ultimately, we reduce customer effort by improving the discoverability of customer ingresses, creating a contact experience that effectively routes the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first contact by investing in foundational technologies to capture and persist routing signalsBASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of end to end product delivery experience- 7+ years of product or program management, product marketing, business development or technology experience- 7+ years of technical product or program management experience- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience working with and influencing senior level stakeholders ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for video across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.In this role you will: - Develop a deep understanding of the Prime Video customer, both existing and potential. - Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. - Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. - Own the development of detailed product requirements documents. - Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap. - Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow merchants to leverage Amazon’s fast, reliable warehousing and transportation capabilities and advanced data science to efficiently move products from manufacturers to customers, keeping merchants in stock while lowering costs and simplifying inventory management. Come join the team that’s making this vision a reality.Key job responsibilities- Own customer research, benchmarking, strategy, technical deep-dives, roadmap planning and execution for your domain and project workstreams- Work across engineers, designers, sales, and operations to define, build and iterate on seller-facing experiences and supply chain capabilities - Bring your product vision to life by driving day-to-day product development from design through to release, managing trade-offs, stakeholder management and communication, and measuring success criteria- Champion your product internally and externally, all the way up to Amazon senior leadership and senior executives of our business customersAbout the teamJoin Amazon Warehousing & Distribution, a startup-like environment within Amazon serving omni-channel merchants. We seek a someone who is motivated by a fast-paced and highly entrepreneurial environment looking to make instant impact. You will leverage your deep technical product management expertise and customer obsession to identify opportunities to help us accelerate at scale and innovate quickly for our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of technical product or program management experience ...

This leader will own the long-term strategy for our energy team, ensuring that AWS can scale sustainably. The right candidate’s team will be responsible for developing Amazon’s path to 100% carbon free energy, while continuing to enable Amazon’s 100% renewable program, providing high reliability energy infrastructure capacity in support of AWS data center operations and optimizing for cost effective and innovative power delivery solutions. This is a leader of leaders’ role and the candidate will develop and grow an organization of customer-obsessed Energy professionals to deliver on that mission.They will work collaboratively with infrastructure regional teams and finance, public policy, and legal teams to advocate and execute programs that drive innovation in the energy space in support of AWS data center infrastructure.The right candidate is an energy, utilities and/or data center infrastructure subject matter expert with exceptionally high judgement and a proven track record of success in the space. They will represent AWS Infrastructure internally as well as to external groups including energy business partners and policy makers. They will be responsible for providing strategic vision for AWS Energy through project delivery, developing scalable mechanisms and metrics, and providing visibility to a variety of internal stakeholders. The optimal candidate will have a results-orientated approach, strong analytical skill set, financial acumen, and proven ability to manage teams through multiple complex projects.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering, Economics, or other related degree• 10+ years of professional experience in energy, sustainability, or comparable fields• Project / technical program management experience and a track record of delivering projects within scope, time, budget and quality• Strong organizational building, team and people management experience• Experience working with stakeholders across both technical and business functions• The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills• Have a result orientated approach, strong analytical skill set and financial acumen• Excellent written and verbal communication skills ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical degree or equivalent experience- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience developing software code in one or more programming languages (java, python, etc.)- Current, active US Government Security Clearance of Top Secret or above ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested to define and re-imagine privacy experiences across the many channels and devices our customers use? If yes, you may have found the perfect role!The central Privacy team at Amazon owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. We are looking for an experienced product leader to own the company-wide privacy experience roadmap and help us innovate on behalf of our customers around the world Key job responsibilities - Product strategy and direction: Continually assess the needs of our customers and partners in defining and evolving the product and business strategy. - Roadmap Planning: Deliver innovative new features, usability and product performance in a consistent cadence of releases. Be the internal and external authority and advocate for your program. - Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the objectives, strategies, and actions required to achieve business goals. Produce high-quality requirements docs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. - Work with tech teams in your organization and others to craft business requirement documents and align on solutionsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...