Project/Program/Product Management--Technical

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization. Key job responsibilitiesKey job responsibilities• Manage our product management team and develop our people.• Set the overall product vision and direction for the Networking space.• Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.• Interact with customers and internal stakeholders to formulate business strategies and shape product direction.• Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.• Perform customer interviews and surveys, and analyze metrics.• Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience technical product management- • Experience shaping business strategy for a major suite of software products ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization. As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization. As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

Web Application Firewall (WAF) makes it easy for customers to author firewall policies which inspect incoming HTTP requests to help protect their applications from attacks by allowing them to configure rules that allow, block, monitor (count), or CAPTCHA web requests based on conditions that they define. These conditions include IP addresses, HTTP headers, HTTP body, URI strings, SQL injection and cross-site scripting. By supporting association with CloudFront, Application Load Balancer, API Gateway, and AppSync customers can protect their applications and resources whether all in on the Cloud, maintaining on-premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team tackle? We build a highly available low latency distributed system that allows customers to propagate changes worldwide in minutes to respond to active attacks in real-time. We’re fully integrated with several others AWS Services to give customers the insight and control they need. What is special about the WAF Team? We own the direct customer experience as well as the per request processing of rules for CloudFront, API Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service, but we’re a customer of AWS using other AWS services to provide the solutions to our customers that scale and seamlessly integrate with their existing workflows. Leaders on our team get to solve some of the hardest computer science problems including building highly available distributed micro-services and global scaling across both AWS Regions and CloudFront edge locations. Who we are looking for? The WAF team is looking for a Principal Product Manager to help us build new services and improve our existing services for internal and external customers.You will work closely with other teams, our security experts and engineers to identify opportunities to launch new products and continually improve our defenses against the threat actors.For this role, your passion for network security, cloud computing and endpoint protection will need to complement a deep understanding of the business P&L.We need strong technical candidates with proven analytical capabilities, strong persuasive writing skills, and the tenacity to develop ideas independently and thrive in a fast-paced start-up environment.Key job responsibilities Growing and operating the AWS WAF business. Working closely with a geographically distributed team, including engineering, product and go-to-market execution. Partnering with product marketing, business development and sales to drive adoption and revenue. Delivering innovative and iterative solutions to significantly improve the resiliency for the global Amazon network, Amazon.com, and all AWS services. Contributing to the overall strategy for AWS Edge Security. As an ideal candidate you demonstrate the ability to dive deep with a willingness to learn what you lack. You are able to review system designs and have a good sense of feasibility, operational stability, and time to deliver. You have exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions Strong product leadership. You have a history of innovative product definition backed by good judgment. You have excellent communication skills and the ability to drive cross-team collaborationAbout the team*Why AWS?*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Amazon Kids+ aspires to be the world’s most trusted, loved, and used service for kids and the adults and parents who care about them. Amazon Kids+ brings together all types of content that kids and parents love, including books, Audible books, movies, TV shows, educational apps and games, plus a child-friendly Alexa experience. It provides peace of mind for parents with award-winning parental controls and monitoring through Parent Dashboard, and a world of fun for kids where they can choose from thousands of the most popular titles and age-appropriate content, all hand-selected by the Kids+ team. Kids+ is available on Fire Tablets, Fire TV, Kindle e-readers, compatible Android and iOS mobile devices, and compatible Alexa devices. More information can be found at http://amazon.com/kidsDo you want to create and deliver innovate consumer software products for millions of customers around the world? The Amazon Kids organization is looking for a Product Manager – Technical to help drive some of our Parents Experiences team. This role will lead the strategic planning, definition, execution, and delivery of technology to enable parents to efficiently setup their Kids+ enabled device, manage and tailor their child's experience, and ensure overall satisfaction. You will manage aspects of our end-to-end Parent product roadmap, develop requirements and technical solutions for innovative technologies that align our Kids+ strategy, and oversee successful expansion and delivery of these Parent experiences to new devices and geographies.Key job responsibilitiesThis role requires excellent writing skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon product lines and businesses to solve challenging problems. You will define and launch new game-changing features and services that drive acquisition, engagement and retention for Amazon Kids for parents. You will have experience deep diving new business areas (range of CX, marketing, and engineering), a strong bias towards data driven decision making, and an innate ability to define and understand how metrics relate to business problems and to each other. You should be comfortable working with a high degree of ambiguity, while developing strategy and vision documents to align and influence key partner teams to drive initiatives to completion.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Want to join one of the fastest growing businesses at Amazon? Do you have proven product management ability, exceptional communication ability, project management skills, and the ability to multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team.Amazon is investing heavily in building a world class advertising business, and we are responsible for leading next-generation scalable solutions for Holding Companies, to enable endemic and non-endemic advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique industry leading advertising products that enable advertisers to achieve their goals.This position has a high-degree of customer impact and engagement. For this problem space within our platform, it is truly Day One, and as such there many opportunities to influence not only the technical direction but also the success of one of Amazon's fastest growing strategic businesses. You will help define our strategy and will design and implement program direction to ensure the platform enables business growth. You have excellent communication skills and judgment, and are comfortable evangelizing the platform functions and services with a wide range of senior business and technical leaders within our partner companies.Key job responsibilitiesAs a Principal Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned.A day in the lifeThe right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

The Data Center Infrastructure Reliability and Quality (IRQ) Team owns the Quality and Reliability of critical infrastructure equipment for the lifecycle of equipment. This includes leading Design for Reliability (DFR) and Design for quality (DFQ) effort for AWS Infra New Product Development (NPD), supporting/sustaining the existing AWS critical infra equipment fleet by identifying systemic equipment issues, driving root cause analysis (RCA) corrective action to mitigate the risk in the AWS fleet.As a Reliability and Quality Portfolio Manager, you should be an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical program teams. You should have experience of driving quality and reliability initiatives in a complex engineering environment and will have worked as a technical project manager on increasingly complex projects. Your experience includes data center infrastructure technologies including HVAC, power distribution systems, security devices and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership. You will partner with other engineering teams, purchasing team and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.You must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Learn and understand the AWS data center lifecycle specific to Data Center Engineering, globally.- Interface with Quality and Reliability Engineering teams and their partners to promote standards that maintain consistency and reliability in work-products delivered. Standardize inputs/outputs globally.- Sync with TPMs and Product Managers to align on NPD (New Product Development) reliability and quality deliverables to major programs milestones- Work with Reliability and Quality engineers and develop technical reliability and quality evaluation plan for product portfolios (e.g. Electrical, Mechanical)- Work with external partners (e.g. reliability labs, OEMs, CMFs) and facilitate reliability testing, qualification, analysis.- Work with internal team to estimate budget requirement for each project and work with NPD team to allocate requirements.- Manage project timeline and bi-weekly report progress to internal executive leadership and key partners- Drive internal team members and identify and remove road blocks for product qualification - Owning product reliability/quality readiness at each NPD gate- Owning supplier readiness for NPDs. - Project manage the Infra Reliability and Quality (IRQ) Engineering NPD portfolio for multiple disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. - Create strong end-to-end team processes/mechanisms.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field- 5+ years of experience in managing and driving projects at high pace environment. - 4+ cumulative years of experience in a supplier-facing quality or reliability management role ...

Are you an experienced networking technologist who loves to dive deep to understand customer internet needs, synthesizing data from multiple sources (e.g. industry analysis, analysts, influencers), and combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, portfolio-level value propositions that make it easier for customers to understand how networking technology can be applied in their home or businesses with high impact? Yes? We have a role that you will find interesting.At eero, an Amazon company, Technical Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to “connect the dots” between various different eero capabilities and services to make sure that we are building and marketing the right portfolio of offerings to meet and exceed the needs of our customers – and that we’re able to clearly articulate the value propositions of our capabilities. In this role you will leverage your own deep experience as a networking technologist who has worked closely with customers who use wifi technology, synthesize external and internal data from multiple sources, and work closely with eero Product Managers across numerous different hardware, software and services. You’ll help guide feature prioritization, ensure consistency between various different offerings, and own the development of crisp, highly differentiated, and compelling positioning and messaging at both the individual product and the portfolio level.eero is the first company to deliver a whole-home wifi experience using mesh technology to make sure you never have to worry about connectivity. We believe customers deserve the best connectivity experience possible so they can live and work their best, the way wifi should be. We continuously innovate on the building blocks that make our vision possible by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud, delivering comprehensive solutions to our diverse customers.As eero continues to grow, we are building a world-class marketing organization and seeking a Principal Technical Product Marketing Manager, Hardware. In this role you will develop an overarching marketing strategy for part of eero’s hardware portfolio. This includes strategic business planning, including understanding TAM, target audiences, market segments, business opportunities, and developing go-to-market strategies to serve different customers. You will lead product positioning and messaging, pricing, sales forecasting, research & insights, and provide thought leadership to both the marketing and executive teams at eero. This role is an “end-to-end” owner for Product Marketing of eero’s hardware devices expected to collaborate with cross-functional teams in three primary areas: 1) product innovation and development roadmap 2) lead Go-To-Market (GTM) strategies for new products 3) oversee the in-market performance for the products they are responsible for across various customer segments.This is a highly visible role which you will have an outsized impact. You are expected to be a highly technical product marketer while also demonstrating your business acumen operating as a business owner for the products you are responsible for. In this role, you will deeply understand our customers (both B2C and B2B), the problems they face and how eero is uniquely positioned to solve those problems for them. You’re just as comfortable talking to and teaching others as you are diving deep into our products and learning new technologies. You will work closely with our broader marketing, engineering, product management, sales and customer-facing teams to conceptualize, build, and launch new HW that meet the needs of our growing customer base. This includes technical consultation throughout the build cycle by translating customer and business needs into robust and actionable product specifications. Ahead of launch, co-develop the real world testing scenarios that resonate most with customers to validate the product claims and messaging included throughout marketing activations. Post-launch, you will continue to look for customer-obsessed product enhancements continuously adding value to our existing product line. You will look around corners, analyzing competitor offerings and address eero’s unique value through sales enablement materials designed for key audiences.Key job responsibilities- Strategic Narrative, Messaging and Positioning: Develop a strategic narrative framework for messaging and positioning of eero’s hardware product portfolio, individual products and services, that can support our global teams and cross-lines of business, and bring clarity to prioritization across marketing communications.- Deep Product Expertise: Maintain a deep product expertise by fostering a meaningful relationship with Product leadership; Have a deep understanding of the technical and strategic considerations for our category as well as the key insights or requirements needed for our hardware, software and services to best serve customers;- World Class Go-To-Market program: Drive eero’s hardware product portfolio strategy servicing different customer audiences. This includes the creation and deployment of the strategy through the launch of new products and releases (hardware, services, and partnerships).- Research & Customer Insights: Be the expert on our buyers and customers. Own the hardware innovation roadmap for research & customer insights to ensure that customer insights are effectively integrated into the short and long-term product and marketing strategies, leading to more customer-centric products and successful marketing campaigns.- Competitive Landscape: gather, analyze, and respond to competitive intelligence, including win/loss analysis, in a timely manner that keeps our customer-facing teams confident and educated on how to articulate how eero is better and why we’re winning.- Hardware Portfolio Management: Own pricing strategy, forecasting in partnership with the product, sales, finance, and BD teams. Conduct business and financial analyses, including forecasting, monitoring, and reporting of key finance, sales, and marketing metrics. Contribute to key business processes such as portfolio planning, program forecasting, budgeting, pricing, positioning, and placement optimization. Prepare and communicate detailed presentations on the focused market area to eero leadership.- Technical Marketing Lead: Serve as a technical marketing lead throughout the full HW development lifecycle interface with engineering, product management and/or program management to drive new product development programs from concept to commercialization.- Hardware Innovation & Roadmap Planning: Support early HW roadmap concepts by gathering business and customer product requirements from cross-functional teams and translate these requirements into technical specifications and architectures that are robust, scalable and supportable. Define strategy (new product needs, product roadmap, customers to target, technology needed, technical support to be deployed) and drive the technical support to sales/customers, in alignment with the broader PMM team.About the teameero’s Global Marketing Team brings the experience of powerful, reliable wifi to life through full funnel marketing initiatives focused on converting our audiences while maximizing our resources. Our customers consist of end users as well as small businesses and internet service providers, spanning B2C, B2B and B2B2C. The team is highly results oriented, and at its core, focuses on driving efficiencies and delivering against our sales and revenue goals.BASIC QUALIFICATIONS- Bachelor’s degree or higher in an associated discipline- 10+ years of demonstrable product marketing, Go-To-Market, product management, and/or program management experience with hardware or software programs. (Software product marketing experience is a plus).- Proven track record of developing and delivering go-to-market plans.- Superb written and verbal communication and interpersonal skills.- Excellent time management skills. Never misses a deadline and ensures that others don’t either.- Technical category experience or desire to become technically versed in the networking category.- Passion for experimentation. Values continuous learning and displays a growth mindset.- Detail-oriented, but not afraid of failing.- Creativity; demonstrated examples of thinking outside of the box and bringing creativity to the marketing organization.- Deep understanding of research & insight, including how to develop research briefs, analyze and apply customer insights to inform a product strategy, marketing program or business objective. ...

We are seeking an innovative product manager at the intersection of global supply chain, marketplace business, economics, and product development for a highly visible role with senior leaders. The role is within our Fulfillment by Amazon (FBA) service where we offer Sellers solutions for inbounding, distributing, storing, fulfilling or liquidating, and processing returns of their inventory. As a product manager, you will be developing strategies that sets economic conditions through fees and incentives across the global supply chain, inclusive of inbounding to and storing within Amazon’s fulfillment network, and fees and incentives to drive inventory health and productivity. You will be working cross functionally with WW Business Leaders, Finance, Data Scientists, and Software Developers to develop fee strategies, develop requirements for product solutions including delivering world-class Seller Experience, and understand the economic impacts of those fee strategies on the FBA business. The candidate must have excellent quantitative and data analytical abilities and have experience working with science / economists to assess and measure impact, and build predictive models. Candidate will have strong financial acumen to understand tradeoffs to Amazon's business and be able to work with Software Developers in building requirements and testing product solutions. Candidate must be able to own a product roadmap. Candidate must have excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. Candidate must have a strong bias toward data-driven decision making with high impact.Key job responsibilitiesBusiness:-Strong financial acumen to understand tradeoffs to Amazon's business -Excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. -Strong bias toward data-driven decision making with high impact. Data analytics:-Must have excellent quantitative and data analytical abilities-Experience working with science / economists to assess and measure impact and build predictive models. -Experience performing statistical analysis of data using SQL, Excel and other toolsTechnology:-End to end product delivery including working with technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, to outline and influence the technical design at all product life cycle stages-Lead internal technical conversation and own the trade-offs between technical cost and business value, and optimize QA/testing-Must be able to develop fee products with world-class Seller Experiences with end to end product thinking About the teamThe Seller fees team sets the overall monetization strategy for our marketplace businesses globally. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business globally. Roles on this team have leadership high visibility. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product ...

Locations available are New York City and Seattle. Physical Stores Ads is a rapidly growing team within Amazon Advertising whose mission is to drive outsized advertising with Amazon’s physical stores and have our advertiser customers prefer our offerings when it comes to reaching and engaging in-store shoppers, measuring impact, and achieving their advertising goals. Our primary customers are advertisers who sell products within our stores. Advertisers not endemic to the stores are also our customers, and we can offer unique ways to reach customers out-of-home and in the context of their shopping activities.In this role, you will develop greenfield advertising solutions that help advertisers reach customers in the physical world, including Amazon's owned and operated physical stores and 3P out-of-home placements. This is a true "day one" opportunity to surprise and delight advertisers and advance the advertising industry forward.The Principal PMT will guide our technical development teams and be the all up accountable individual to make their product line a success. This role will encompass aspects of strategy, technical product development, detailed analysis and commercialization. You will build long term plans and drive execution against those plans. You will be responsible for building many of our capabilities from the ground up, navigating green field opportunities, delighting our customers, and building long lasting and growing ads business. This is a truly unique opportunity to be on one an exciting, cutting edge, and distinctive initiative with high visibility from senior leadership.The right candidate will possess strong problem-solving skills and the ability to identify and test business opportunities across a new domain. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.You must be able to communicate up, down, and out, to both technical and business leaders. Strong preference for domain expertise in out-of-home advertising. You must be able to successfully drive and build ad products and balance the business needs against technical constraints. You must be able to take large, complex problems and break them down into manageable components, then deliver them in a successful and timely manner. Being a self-starter, showing maturity, high judgment, negotiation skills, ability to influence, ability to partner effectively with 3P tech partners, analytical talent and leadership are essential to success in this role. This is a unique and rare opportunity to get in on the ground floor and help shape our Advertising and Physical Stores technologies, products and business.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. In Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. To help us fulfill this mission, we are looking for a customer-obsessed Principal Product Manager Technical with proven product/tech experience and a passion for video content. You will work on both new, ground-breaking features that differentiate Prime Video as a service while scaling our existing features to as many Prime Video customers as possible. We work in a complex and fast-paced environment often with fixed timelines. You will own creating vision and strategy, and will build and execute long-term product roadmaps. The ability to plan, refine, and make trade-offs is critical along with the ability to write clearly, manage executive communication, and develop frameworks for decision-making. You'll work cross functionally with our dedicated tech team (software engineers and machine learning scientists), partner tech teams, UX design, business intelligence, operations, marketing, and creative teams to bring products to market and enhance the customer experience.If you are excited about making an impact on a service that is used by millions of people around the world, including your own friends and family, then this could be the right opportunity for you!Key job responsibilities- Leading with vision and change to bring new or evolve existing cutting edge technologies for Prime Video. Developing and executing product strategies that enable our organization to deliver highly resilient, scalable, and efficient solutions to meet the evolving needs of our customers and business. - Directly own goals with visibility throughout Prime Video and across Amazon. Work with teams across Prime Video and throughout Amazon to influence organizational roadmaps and strategy. - Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market. - Collaborate closely with cross-functional teams, including engineering, marketing, operations, and business stakeholders, to define and prioritize product features, set the product roadmap, and ensure successful product delivery. - Excellent verbal and written communication skills, and ease navigating all levels to deliver big picture and technical problem and solution definition. Write technical product documents, including narratives, feature requirements, EPICS, user stories, and product specifications. - Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers, marketing teams and customers. - Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed.About the teamIn Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? If yes, then we're looking for you!We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We’re building the solutions that will enable customers to get the help they need, in a delightful self-serve way, across text and voice channels. You will be responsible for driving the vision of how we will use Artificial Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with customer service.In this role, you will be responsible for key workstreams including strategic vision setting, market and competitive analysis, customer research, business reviews, engineering and science roadmap reviews, and organizational goal setting. You will work on large, important product initiatives and define the long-term strategy to meet emerging customer needs and technologies. You’ll also work closely with senior leaders and cross-functional stakeholder teams within CS and across Amazon - partnering to build exceptional customer experiences.A successful candidate should thrive in a highly collaborative, ambiguous, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results. The ideal candidate will have experience in managing large scale customer facing chatbots and/or webpages that guide customers through workflows to resolve their issues. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic. We’re looking for an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure, and handover.Key job responsibilities- Define and drive the multi-year vision for the product portfolio.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of LLMs.- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Influence senior leaders across Customer Service and communicate Amazon AI’s vision, strategy, goals, status, and customer impact.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of product leaders, scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper team is looking for a global category sourcing leader to support business and engineering stakeholders in selecting, developing and managing business relationships with critical technology and service suppliers, and others as needed to execute on Kuiper objectives.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesThe ideal candidate will have:- Prior experience in the optics industry or related field preferred or; background in physics, particularly optics.- A successful track record developing and executing sourcing strategies, negotiating agreements and statements of work, and managing supplier performance.- Experience working in new and ambiguous environments while solving complex problems with a broad range of cross functional stakeholders will be an advantage.- Drive hardware delivery through the product life cycle from requirements development to on-dock (on time at the right quality and cost)- Analyze industry trends and evolving technology to proactively identify and execute projects/opportunities to reduce cost, minimize risk, protect continuity of supply, and exploit industry developments that benefit Amazon’s customers- Work with a range of stakeholders including business leaders, engineering leaders, legal, program management, and supply chain to negotiate a variety of agreements and contracts including term sheets, MOUs, NDAs, SOWs, development agreements, component purchase agreements and others- Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations- Prioritize projects and activities to deliver maximum cost reductions and reliable supply- Manage cross-functional projects against plans and objectives to meet commitments and goals- Drive financial modeling of large and complex deals- Evaluate and monitor critical supplier performance, including financial health, quality, on-time delivery, and cost - Ensure orders are released and on schedule to meet needs of the production system- Mentor junior sourcing employees on contract negotiation and vendor management- Effectively lead cross-functional meetings with clear document writing, agenda creation, note capture and follow-up activity coordination- Proactively identify and mitigate risks to the supply chain BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Advertising Technology team builds the technology infrastructure and ad-serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business. We are looking for a seasoned product manager for our ad-identity team. This team forms the backbone of our programmatic advertising business and supports multiple teams in the advertising ecosystem. In this role, you will draw upon your understanding of digital advertising, technical product and business expertise to define and rapidly execute on cross-functional products, in partnership with business and program leaders across Amazon Advertising. You will bring great customer focus, the ability to rapidly prioritize and get things done, and strong communication and collaboration skills. Your responsibilities will include: - Product Insights and Strategy - Identify new business opportunities and work customer backwards to define new products and initiatives that will work at scale. - Own key metrics and drive continuous improvement by working closing with engineering and other stakeholders - Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations. - Interface with Industry - Interact with ad-tech companies and industry bodies to partner and drive key business objectives. - Industry trends - stay on top of trends in the advertising identity industry and partner with key stakeholders to define and deliver programs to keep Amazon in the forefront of the online ads industry. Joining this team, you will experience the benefits of working in a dynamic, entrepreneurial environment while leveraging the resources of Amazon.com (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, California.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

The Selling Partner Trust and Store Integrity (TSI) team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. The Sales Abuse Prevention team, within TSI, designs and implements policies, tools and technology innovations to protect customers from attempts to boost sales through unfair and illegitimate business practices. We are looking for a experienced product leader to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. The product leader in this role will lead strategy and execution spanning multiple verticals and abuse vectors within the sales abuse prevention team while focusing on preventing abuse, measuring abuse, detecting and investigating abuse, and finally, streamlining the enforcement and appeals mechanisms. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We also empower other Amazon teams that similar needs to benefit from our expertise and services. Key job responsibilitiesSome of the initiatives this leader will work on include streamlining enforcements (including appeals), designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers. Additionally, the role will be responsible for different aspects of the following: - Define the multi-year vision for the space- Build and manage high quality product roadmaps based on your vision and strategy- Work backwards to determine what the initial building blocks to achieve that vision will be- Work with key business stakeholders, engineering partner teams across Reviews, Rank, Search, Pricing, Promotions, Fraud and Abuse Prevention to build out requirements for the different phases- Work with our in-house engineering team to build and innovate in the space- Manage prioritization and trade-offs for speed to launch, performance, and features- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership- Creating program metrics, track progress and manage through obstacles to achieve your objectives.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 11+ years of product or program management, product marketing, business development or technology experience- 6+ years of technical product or program management experience- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Bachelor's degree ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholder capabilities and increasing cloud adoption.Key job responsibilitiesWE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with State Local Government and Education customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules and milestones, budgets, team goals, and defining success criteria.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.This is a customer-facing role and you will be required to travel to client locations and deliver professional services as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS* 7+ years of customer-facing, large scale implementation across multiple cross-functional teams.* 3+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile, and used project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products.* Bachelor's Degree or equivalent experience.* Experience implementing cloud technologies.* Experience in managing project financials, revenue forecasts and contracts. ...

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you get excited to solve ambitious problems in a green field space to improve the experience for Amazonian (Employees, Managers, HRBPs, Service Delivery associates), be a catalyst in Amazon being an Earth’s best employer and improve Amazon’s compliance and legal stance?PXT Departures is looking for a Senior Product Manager (Technical) to lead and build solutions for Amazon’s business that raise the bar on HR technology. We're looking for an individual who thrives working in ambiguous and fast paced environment, defines compelling and impactful product visions, and collaborates with stakeholders cutting across organization boundaries to drive the organization goals. Key job responsibilities- Own the product roadmap of internal systems that Amazonian employees and HR use across the globe. - Define strategic product visions, roadmaps, requirements - Work with cross-functional engineering and product teams across the globe to deliver features - Partner with business stakeholders to discover product needs, obtain approvals and launch successfully - Deep dive into metrics to highlight successes, identify opportunities and prioritize work- Present product demos and updates to leadership About the teamThe Departures team is responsible for ensuring seamless job transitions for Amazonians through the proactive identification of performance and attendance issues with transparent and consistent expectations, provide them the opportunity to appeal these decisions, and ultimately guide them through their transitions that enable accurate and timely process execution.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...