Principal Technical Program Manager, Amazon, Search Platform Technologies

Principal Technical Program Manager - Amazon Search Platform Technologies, Palo Alto, CA. Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. Our Search Platform Tech team designs, builds, and delivers high performance, fault-tolerant, scalable distributed search engine used by millions of Amazon customers every day. You will come with a desire to focus on delivering a state-of-the-art industry leading search platform. A solid track record in defining and executing on a large-scale, distributed systems and a relentless desire to improve customer experience are requirements for success in this role. As a Principal Technical Program Manager, you define the strategic vision for the search engine that delivers delightful experience to our customers in their shopping mission. You will partner with business experts, data modelers, scientists, and engineers by leveraging new trends in Information retrieval, natural language processing, and machine learning. A successful candidate will be highly analytical, and will work with technical customers to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experience that customers love. As a single-threaded owner, you are trusted to operate with complete independence Key Responsibilities: - Design and lead a multi­-year product roadmap, balancing short­ and long­-term goals to scale globally - Define creative, high quality, and clear roadmaps based on team strategy and vision - Develop detailed, crisp business requirements and user stories that can be used to create specifications and architecture for search engine features and applications - Partner with Engineering, Science, Operations, and partner teams to create best-in-class search solutions for customers - Analyze customer feedback and usage metrics to identify key pain points - Build innovative concepts and successfully champion them through senior management and other teams - Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences - Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of qualityBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Cloud Consultant, WWPS US Federal DoD ProServe

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from the customer site, West/Southwest of Augusta, Georgia 3 or more times a week as-needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3+ years of software development tools and methodologies- Experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience ...

ADC DCO SME, Operations

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

Principal Product Manager - Tech, Seller Pricing & Shared Services

Amazon’s Price Perception team is tasked with understanding how customers perceive the prices in our store, and building features to improve our Customers experience. As more than 60% of Amazon’s business is from 3P sellers who set their own prices, this is a challenging space! There are more than 2 billion price updates per day, and we need to help Customers save money and discover great deals while simultaneously building features to protect them against price gouging and offers that may hurt their trust.We’re looking for an expert product manager who thrives in ideating and inventing new products. You will need to be a polished communicator as you’ll be authoring docs that go all the way to Amazon’s most senior leadership team. As the Principal Product Manager, Price Perception, you will own our worldwide suite of Price Perception tools that help Customers love the prices they experience on Amazon. You’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best priced selection in our store.Successful candidates will have a keen ability to distill insights from customer research, and innovate to solve ambiguous customer problems. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, and business intelligence teams.If the scale of the space sounds interesting, we would love to talk to you!Key job responsibilities- Develop and own the long-term product strategy and roadmap for price perception initiatives, aligning with Amazon's overall business objectives.- Author high-impact vision documents and strategic proposals for review by Amazon's senior leadership team (S-team), clearly articulating the value proposition and potential impact of new price perception features and experiences.- Analyze complex datasets and market trends to identify opportunities for improving price perception and driving customer satisfaction and loyalty.- Define and track key performance indicators (KPIs) to measure the success of price perception initiatives and guide data-driven decision making.- Collaborate with other product teams across Amazon to ensure cohesive customer experiences and leverage synergies between different parts of the business.- Stay abreast of industry trends, competitive landscape, and emerging technologies that could impact price perception strategies.- Mentor and develop junior product managers, fostering a culture of innovation and customer obsession within the team.A day in the lifeThis role will be responsible for driving improvements to discovery mechanisms across the Amazon store to ensure that price based signals are considered when recommending quality items to Customers.Depending on the day, a PM in this role my find themselves: discussing latest insights from customer studies with our UX research team, aligning requirements and discussing implementation options with our engineering team or partner team leadership, reporting on recent experiment results and discussing roadmap prioritization with our leadership team, designing and launching new improvements to the shopping experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Senior Product Manager - Tech, Core Selling Partner Experience

Are you interested in being part of a high visibility, strategic team that directly impacts millions of Selling Partners worldwide? Are you interested in using the latest in Generative AI to radically reduce Selling Partner effort to generate listing content on Amazon? The Core Selling Partner Experience (CSPE) team builds world-class experiences to help Selling Partners across the world bring great selection at low prices for our shopping customers. We are seeking an experienced Sr. Product Manager - Tech to re-imagine and deliver simplified Selling Partner listing creation and management experiences across Seller Central and Vendor Central.Key job responsibilities• Understanding Selling Partner needs, defining clear project plans, and executing to high expectations in a fast-paced environment.• Defining a data-driven product vision, developing business cases and requirements, and prioritizing competing opportunities.• Partnering with other functional teams to identify and influence development of new products and services.• Interacting with stakeholders at multiple levels and in multiple locations, and working with business, UX, tech and analytics teams to define and deliver impactful solutions to our Selling Partners.• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.• Drive execution of product roadmap, GTM and Selling Partner adoption by partnering with internal stakeholders.• Making smart tradeoffs, coordinate dependencies, and maintain communication throughout the organization to guarantee smooth and efficient product delivery.A day in the lifeYou will help define the product vision for our core listing experiences (desktop/mobile) used by millions of sellers every day. You will identify ways to simply content generation using Generative AI and other ML-based solutions. You will work with UX, tech and WW stakeholders to design, build and bring products to market. You will be responsible for overall adoption, effectiveness, efficiency and satisfaction of your product.About the teamThe Selling Partner Listing Experience team, within CSPE, focuses on improving the Selling Partner product listing experience across our Seller and Vendor desktop and mobile experiences. We do this through experience consolidation, driving consistency across the Selling Partners experience, and developing new experiences to help our Selling Partners sell successfully on Amazon.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of technical product or program management experience ...

Senior Product Manager - Technical, Amazon DSP

Amazon Advertising seeks the world's brightest and best Technical Product Managers to lead next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products drive marketing investments into Amazon by giving advertisers the controls and data necessary to prove the efficacy of Amazon advertising for advertisers.We are seeking a Technical Product Leader to help our advertisers grow their brands and drive sales by building industry leading tools to select the best websites, apps, and streaming devices to deliver their ads. In this role, you will drive the technical design and roadmap for a well-recognized and significant portion of our advertising business. You will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer needs, dives deep into data to understand the issues, and drives product development to deliver those needs by working with cross-functional teams.You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better and often disruptive solutions. You know how to work cross-functionally to create alignment and deliver results. You want to create value and impact the direction of entire industries. You will have responsibility through the full product life cycle, from product strategy, prioritization and development to adoption and iteration with global sales and account management teams.Key job responsibilities* Define business requirements based on customer needs, industry trends, and your own expertise in programmatic advertising.* Work with engineering, science, and analytics to develop a roadmap with key input-based goals to drive outcomes that meet our advertisers' goals as well as our growth goals.* Work with product marketing, sales specialists, sales, and go-to-market teams to drive our product strategy, launches, and external product perception as a leading performance and brand advertising solution.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal Product Manager - Tech, FBA

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join FBA team.Key job responsibilitiesAs a Principal Product Manager - Tech, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems.• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities.• Work directly with engineering to build exceptional products.• Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services.• Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.• Collaborate with global stakeholders in other regions to define requirements that support international use cases.• Define user stories and product requirements; while contributing to the technical design of new product features.BASIC QUALIFICATIONS- BS or BA in computer science, engineering, math, finance, or economics- 8+ years of product management experience- Understanding of large and complex technical architectures- Ability to scope and collaborate on customer requirements- Ability to independently solve complex problems through research and analysis- Ability to communicate effectively, and establish credibility with technical and non-technical stakeholders including executive staff- Experience in developing and managing business requirement documents and roadmaps- Knowledge of Six Sigma and iterative methodologies ...

Principal TPM, Topline Forecasting

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated Principal Technical Program Manager to help drive the next generation of forecasting and insights products. Our ideal candidate has the analytical skills to develop insights and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative designs, and interpersonal and project management skills to harness the passion and energy of teams across multiple orgaznizations. In this role you will work closely with stakeholders, software engineers and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager (TPM), Kuiper Secure Communications

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. You will work with a cross-functional team of software and hardware engineers to continuously define and manage the requirements and scope of Kuiper's Secure Communications systems and services. This includes day-to-day management of deliverables, dependencies and schedule, as well as driving this complex project through its incremental phases. You will collaborate with Kuiper's leadership team at all levels to establish Kuiper Secure Communications processes that track our goals, objectives, milestones, progress and risks, and drive organizational alignment on trade-offs and priorities. You will own coordination across the entire organization to facilitate Secure Communications product and service launches, as well as iterative feature delivery.Key job responsibilities- Establish and lead an ongoing launch readiness program to systematically drive progress and complete critical program milestones.- Identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.- Support and organize the delivery of critical and complex work streams across the space and ground segments of Kuiper's software and services infrastructure.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Software and Services organization is responsible for all of the software, services and infrastructure needed to securely and safely fly each Kuiper satellite, manage Kuiper's satellite constellation, control Kuiper's ground infrastructure and deliver highly available network services to our customers around the world.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Product Manager Tech, Reach Planning and Measurement

Amazon is building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are growing at an unprecedented rate with a seemingly endless range of new opportunities.We're seeking a Sr. Product Manager to work on how we bring together measurement and planning for reach across all Amazon Advertising for both internal and external customers. The person in this position will play a significant leadership role in our business and product teams. In this role, you will focus on establishing a reach reporting mechanism across all Amazon Advertising products along with playing a key role in connecting these reports to our media planning capabilities for our agencies and advertisers.You are a problem solver who is excited by hard never-been-solved before challenges, and enjoys working with tech teams collaboratively. You are passionate about leading programs that have both broad influence and unique science and technical challenges to solve, and equally comfortable interacting with business units on their business needs. You enjoy a close-knit team environment of shared responsibility. This role requires great technical expertise, and ability to dive deep into the challenges and solutions we solve on a daily basis. The ideal candidate will have an established track record of delivering large complex programs as well as effectively influencing up and across the organization.You set the product vision, define use cases, analyze customer and financial implications, and ultimately choose the most promising path for success. You will work directly with external customers to collect input, mold requirements, and release features. You drive prioritization across multiple development teams, communication with internal stakeholders, user testing with customers, and the go to market plan with product marketing. You are an evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams. All while simultaneously protecting and enhancing the customer experience on Amazon.Key job responsibilities- Responsible for critical product initiatives such as the product capabilities we need to drive superior performance for our advertisers.- Set the product vision, define use cases, analyze customer and financial implications, and ultimately choose the most promising path for success.- Lead and influence across different organizations and align diverse teams to a common goal- Evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams.- 100% customer focused, understanding their needs and requirements, plus anticipating future trends that will serve their needs.- Work directly with external customers to collect input, mold requirements, and release features.- Able to develop and drive high-level strategic initiatives, while roll up your sleeves, dig in and get the job done.- Be excellent at delivering results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.About the teamThe Reach Planning and Measurement team builds self-service planning and measurement products that help advertisers gain insight into key performance metrics for their campaigns. Using Amazon's unique retail and ads data, we deliver actionable insights that advertisers can use to gauge campaign performance, optimize their budgets, and understand the impact of their spend across the entire marketing funnel. These measurement capabilities directly influence future advertising spend on Amazon Ads inventory and are strategically important in driving long-term growth.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

NCD Tech Infra Program Manager I, Network and Cable Decom (NCD)

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network & Cable Decommissioning (NCD) team and are looking to hire a highly motivated, self-driven Network and Cabling Decommissioning Technical Infrastructure Program Manager (NCD-TIPM) with a robust technical understanding of network and Data Centre infrastructure. The NCD-TIPM will be responsible for the end to end delivery of all network decommission project within their region. Key job responsibilities• Manage multiple team goals and program-related metrics simultaneously within a geographical region of responsibility. • Work closely with partner teams to understand project requirements, define deliverables, deliver on developed roadmaps, and drive on-time delivery.• Anticipate bottlenecks, manage risks, and balance the business needs versus technical constraints.• Lead initiatives and work closely with Networking, Planning and Operations teams.• Effectively co-ordinate and deliver multiple tasks congruently.• Effectively leverage the logical tools and systems that are provided.• Collaborate with various stakeholders to remove obstacles.• Manage assigned work and priorities through ticketing system and/or workflows.• Establish regular communicate cadence for managers on project/program progress and performance issues.• Provide status updates to stakeholders via ticketing system and analytical reports.• Scope effort assigned to the regional team, validate work is ready for decommissioning, advise technicians on required change requests to perform work, and coordinate timely on efforts that have been assigned. • Create or update related training modules / POC to training function.• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.A day in the lifeAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In otherwords, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,networking, power, and cooling equipment that ensure our customers have continual access to the innovation they relyon. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’relooking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the higheststandards for safety and security while providing seemingly infinite capacity at the lowest possible cost for ourcustomers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them tocompletion.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which iswhy we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years’ experience in project management• 3+ years In-depth knowledge of copper and fiber optics.• 3+ years’ experience with cabling infrastructure best practices and methodologies.• 3+ years’ experience coordinating work and priorities through ticketing system and workflows. ...

NatSec Cloud Builder, WWPS ProServe

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Senior Product Manager - Tech, Amazon Devices - Demand Planning

The DOS-Tech org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DOS tech and science teams. Key job responsibilitiesThe DSO org owns supply and demand management, tech and science for Amazon Devices (Echo, FireTV, Fire Tablets, and Kindle). Our optimization services are developed to make optimal decisions that ensure every customer is able to buy the device they prefer, at the time and place they desire, delivered at the lowest possible cost to Amazon. Our large-scale optimization tools and systems are built entirely in-house and are pioneering the space of integration with a global manufacturing and supply network, inventory management, logistics control and PO optimization.As Product Manager for Optimization services, you will be responsible for setting the vision for the products, ensuring inputs, algorithms, tech stacks and processes are executing for optimal build, inventory and transportation decisions, and managing the organization to hit both short-term and long-term goals. You will directly interface with our Customers across Planning, Logistics and Product orgs building partnerships with the end consumers of our services and DIAL tech and science teams. A day in the lifeThis is a highly visible role that interacts across a broad set of orgs and requires developing relationships and partnerships with senior leaders within Lab126, Finance, Sales/Marketing, and SCOT. About the teamAmazon’s devices business is continuously increasing in complexity, from the original Kindle to the current portfolio of 50+ devices across 10+ countries. To effectively allocate inventory across customer demand and deliver insights to internal teams you will need to understand customer behavior, interdependencies with other systems, analytical tools, and goals of key stakeholders. You will lead the definition of the long-term strategic vision, creation and execution of the product roadmap, interaction with technical teams, testing with end users, and communication with senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal TPM, CRRE-ICS, Incident Command Systems

We’re hiring a Technical Program Manager (TPM) to help shape and drive Incident Command System’s engineering efforts as part of the incident response program for the worldwide Amazon retail websites.We are re-imagining incident management & response for Amazon’s retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It’s time to change that. You’ll be reporting directly into the single threaded owner for incident command systems and will be responsible for driving programs across multiple “two-pizza” teams. You’ll be directly responsible for helping curate complex user requirements and drive adoption of both greenfield and established tooling. When Amazon is under duress, every single minute matters. Your efforts will have an impact and influence on Amazon executive decisions and every single team at Amazon that interacts with our centralized control centers or outage calls. You’ll be required to dive into the depths of post incident analysis to understand what went wrong, how we can improve it for the future, and how blind spots will be covered in the future. Amazon incidents are complex, fast paced, and deeply nuanced. If you like a challenge, this is certainly an eye opening one. This will be a fascinating and critical culmination of technical deep diving, high impact judgment calls, program/product/process management, and sweeping assessments of company wide readiness for handling and managing incidents.As a TPM on this team, you will own short-term (< 1 year) and long-term (3+ year) vision for your programs, influence how the team operates and determine the most important new programs to initiate. You will define, scope and execute multiple simultaneous end-to-end programs based on data-driven analysis, collection of business/system requirements and creation of software architecture specifications. You will raise the bar for engineering excellence by assessing, improving and automating existing programs, tools, processes and operations. You will force-multiply your impact by introducing programs focused on improving monitoring/detection of customer impacting degradations and best-in-class incident management tooling to reduce effort, cost, duration of incidents.Your ability to work independently, address ambiguity, manage dependencies, communicate effectively, and dive deep into technical details is essential. Successful candidates will be able to balance think big with realism, deliver achievable software plans, while communicating progress to executive audiences. You will help refine and track the appropriate fine-grained metrics that best represent our efforts and progress to accelerate detection and remediation of customer impacting events. This role has the scope to affect Amazon’s entire ecosystem of tens of thousands of services and make a difference to both our customers and developers. Enhancing Amazon’s incident response posture creates a flywheel of improvements that include adoption of best practices across all organizations.About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-8 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience ...

Principal Product Manager Tech, Regulatory Intelligence Safety and Compliance

The RISC (Regulatory Intelligence, Safety & Compliance) Product team is seeking an experienced Principal Product Manager-Tech to drive the vision and strategy building out foundational risk assessment functionalities.Our team's mission is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. Key job responsibilitiesYou will be responsible for driving a multi-year vision for developing foundational risk assessment tools that keep customers safe. You will be responsible for facilitating external partnerships as well as working cross functionally with internal teams spanning business, engineering, design, category management, machine learning, customer service, legal, and operations functions to effectively implement your solutions. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Senior Product Manager Tech, Advertising Trust

Re-imagine Amazon's moderation platforms. We're seeking a Senior Product Manager Technical who will obsess over the moderation customer experience, deliver best-in-class moderation products, and unlock new revenue opportunities for Amazon's advertising business.The mission of the Advertising Trust team is to guide advertisers through the trust lifecycle of policy, moderation, and ad placement across Amazon advertising. We create advertiser trust and protect the shopper experience across billions of ads world-wide.Advertising Trust is seeking a Senior Product Manager Tech to re-imagine our moderation platforms and advertiser experience. The ideal candidate will drive product thinking with a strong understanding of advertising standards and industry-wide trends, but with the ability to identify the best direction for Amazon, our unique offerings, and our customers. Expert product leadership is required to navigate emerging advertising trends, such as Generative AI and Large Language Models (LLMs). Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.Key job responsibilitiesYou will define and drive product strategy and roadmaps for DSP moderationYou will talk to internal and external customers regularly to find out what they need, but also to keep a firm pulse on where the industry is trending. You’ll work with other advertising teams to deliver solutions from the moment of ad creation to the moment an ad is placed in front of a shopper.You are technical, data-driven and get into the details, perform market analyses, usability studies, and study customer usage patterns to evolve features.A day in the life• Work with customers to understand their use cases and existing solutions.• Collaborate with engineering teams to drive the product roadmaps.• Fluently translate customer needs into solutions across UI and APIs.• Address bottlenecks, provide customer input, anticipate and make trade offs and balance the business needs versus technical constraints.• Partner with multiple teams across geographic locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Conduct training and outreach to internal support teams as well as external customersBASIC QUALIFICATIONS- 2+ years of technical product or program management experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition ...

Principal TPM – Embedded Software, Ring

As a Principal TPM at Ring, you will work closely with our different teams – Hardware, Firmware, Backend, App, and more - to plan and coordinate the execution and launch of product lines, while simultaneously keeping your team focused on meeting commitments. You must be capable of sorting through priorities, diving deep into details, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex environment. You will manage all system software aspects and cross-functional dependencies of product development and launch. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products that will be used every day.Key job responsibilities• Interact with Project Sponsors, Technical Program Managers and multiple Development Teams to define and deliver complex features. • Lead the effective and efficient delivery of the large, complex projects.• Maximize resources for the greater good of the organization. Identify, assess, track and mitigate issues and risks at multiple levels.• Create, maintain and disseminate project information to stakeholders.• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of engineering experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Software Engineering).- 5+ years of experience with software development (SDLC) for embedded Linux platform.- 5+ years of experience with software development using RTOS.- 5+ year of experience with defining projects, collecting requirements, coordinating efforts to scope, and scheduling and deploying new feature sets. ...

Principal, Product Mgmt Tech, Seller Fee Strategy

We are seeking an innovative product manager at the intersection of global supply chain, marketplace business, economics, and product development for a highly visible role with senior leaders. The role is within our Fulfillment by Amazon (FBA) service where we offer Sellers solutions for inbounding, distributing, storing, fulfilling or liquidating, and processing returns of their inventory. As a product manager, you will be developing strategies that sets economic conditions through fees and incentives across the global supply chain, inclusive of inbounding to and storing within Amazon’s fulfillment network, and fees and incentives to drive inventory health and productivity. You will be working cross functionally with WW Business Leaders, Finance, Data Scientists, and Software Developers to develop fee strategies, develop requirements for product solutions including delivering world-class Seller Experience, and understand the economic impacts of those fee strategies on the FBA business. The candidate must have excellent quantitative and data analytical abilities and have experience working with science / economists to assess and measure impact, and build predictive models. Candidate will have strong financial acumen to understand tradeoffs to Amazon's business and be able to work with Software Developers in building requirements and testing product solutions. Candidate must be able to own a product roadmap. Candidate must have excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. Candidate must have a strong bias toward data-driven decision making with high impact.Key job responsibilitiesBusiness:-Strong financial acumen to understand tradeoffs to Amazon's business -Excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. -Strong bias toward data-driven decision making with high impact. Data analytics:-Must have excellent quantitative and data analytical abilities-Experience working with science / economists to assess and measure impact and build predictive models. -Experience performing statistical analysis of data using SQL, Excel and other toolsTechnology:-End to end product delivery including working with technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, to outline and influence the technical design at all product life cycle stages-Lead internal technical conversation and own the trade-offs between technical cost and business value, and optimize QA/testing-Must be able to develop fee products with world-class Seller Experiences with end to end product thinking About the teamThe Seller fees team sets the overall monetization strategy for our marketplace businesses globally. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business globally. Roles on this team have leadership high visibility. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product ...

Principal TPM, Security Operations, Amazon Business

Come be a part of a rapidly growing $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the Role: We are seeking a highly experienced and strategic Principal Technical Program Manager to lead our Security Operations initiatives, with a primary focus on SecOps and fraud risk management. This pivotal role will be responsible for driving the development, implementation, and optimization of our security operations to protect our company, customers, and assets from evolving cyber threats and fraudulent activities.A successful candidate will have a mix of deep technical security knowledge, effective communication, and a demonstrated track record of successful complex and large-scale project deliveries. We are looking for leaders who like to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers and program managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. Every day, you will have the opportunity to engage with systems that are at the cutting edge of technology.Key job responsibilities• Lead and oversee complex, cross-functional security operations programs and initiatives, ensuring alignment with overall business objectives and risk management strategies.• Design, implement, and maintain robust SecOps processes, tools, and frameworks to enhance our security posture and operational efficiency.• Develop and execute a comprehensive fraud risk management strategy, including the implementation of advanced fraud detection and prevention systems.• Collaborate with senior leadership, engineering teams, and other stakeholders to identify security gaps, prioritize initiatives, and drive continuous improvement in our security operations.• Manage and optimize the incident response process, ensuring rapid and effective handling of security incidents and potential fraud cases.• Lead the integration of security tools and technologies into our existing infrastructure, focusing on automation and scalability.• Establish and track key performance indicators (KPIs) for security operations and fraud prevention, providing regular reports and insights to executive leadership.• Stay abreast of emerging security threats, fraud trends, and industry best practices, incorporating this knowledge into our security strategy.• Mentor and develop team members, fostering a culture of security awareness and continuous learning.• Manage relationships with cross organizational partners, ensuring alignment with our security objectives and compliance requirements.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree preferred- 10+ years of experience in information security- 5+ years’ experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting ...

Senior Cloud Consultant, WWPS US Federal DoD ProServe

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:* Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.* Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from the customer site near Mililani, Hawaii 3 or more times a week as-needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3+ years of software development tools and methodologies- Experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience ...