Project/Program/Product Management--Technical

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join FBA team.Key job responsibilitiesAs a Principal Product Manager - Tech, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems.• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities.• Work directly with engineering to build exceptional products.• Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services.• Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.• Collaborate with global stakeholders in other regions to define requirements that support international use cases.• Define user stories and product requirements; while contributing to the technical design of new product features.BASIC QUALIFICATIONS- BS or BA in computer science, engineering, math, finance, or economics- 8+ years of product management experience- Understanding of large and complex technical architectures- Ability to scope and collaborate on customer requirements- Ability to independently solve complex problems through research and analysis- Ability to communicate effectively, and establish credibility with technical and non-technical stakeholders including executive staff- Experience in developing and managing business requirement documents and roadmaps- Knowledge of Six Sigma and iterative methodologies ...

Are you passionate about building bar-raising Generative AI assistance into customer's daily lives? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and drive impact across the tech, science, design, and engagement challenges of defining and scaling how we provide proactive assistance for Generative AI use cases. The role requires leaders with technical depth as well as strong hold on industry best practices.Our team is focused on ensuring every Alexa customer receives personalized, proactive assistance that helps them achieve more in their daily life. Our team builds a combination of end customer experiences and horizontal systems that are scaled across hardware and software experiences. We strive to keep things Day 1, and fun. We are located across Seattle (WA), Bellevue (WA), Irvine (CA), and Santa Monica (CA).Key job responsibilitiesThis role will be focused on improving proactive recommendations, experiences, and features across all Alexa customers, including:• Drive clarity out of ambiguity and define a clear vision, strategy and requirements for customer scenarios.• Develop and manage mechanisms that ensure high quality at speed and scale.• Represent the voice of customer through external and internal research and map to customer needs.• Work with engineering, applied science, and UX/design to advance state of the art.• Drive adoption, engagement, and experimentation of your products.• Collaborate and partner closely across Amazon to amplify proactive experiences.Key job responsibilitiesThis is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar. The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar. A day in the lifeCut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar-raising, personalized customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high velocity, high ambiguity problem space, scrappiness and ability to drive teams with clarity will allow for success.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Sr. Tech Product Mgr will be responsible for product strategy and execution of subscriber lifecycle and on-devices acquisition experiences within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. The role sits at a critical interaction between our product, Science, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations to help customers join the Alexa subscriptions, at the right time, with the right context.Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new capabilities through updates delivered automatically. Alexa’s goal is to make your life easier and more fun.Key job responsibilities• Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis• Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture• Manage prioritization and trade-offs among customer experience, performance and operational support load• Create buy-in for the product vision both internally and with key external partners• Partner with engineering teams and program management to deliver products to market• Drive product launches including working with public relations team, executives, and other product management team members• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon World Wide Grocery Store Tech (WWGST) is seeking an experienced and proven PM III to lead strategic Information Governance Program initiatives that support WWGS data goals. This is a unique opportunity for someone inspired by the WWGST core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role. Key job responsibilitiesWe are seeking an experienced PM III who will leverage their experience and talent to lead Information Governance Program initiatives. This high impact role will be part of a team that will mature WWGS data management processes and standards. This role will also help to move a patchwork of 3p solutions to 1p. You will partner with Data Engineers, Business Intelligence Engineers, Analysts, Product Managers, and other Program Managers inside and outside of the team. You will use your organization skills, backbone, and high sense of ownership while collaborating with the rest of your team. You will have an opportunity to make a large impact on our data quality, data use, and data ownership. You will be a part of a Information Governance team well versed in best practice and will contribute to deliver the nascent Information Governance Program to Amazon WWGS. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience?We are seeking a Principal Product Manager-Technical to join the Voice of Customer (VOC) team within the Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products, tools, and services focused on delivering real-time customer sentiment, feedback, and insights to a vast array of teams and leaders across Amazon.In this role, you will be responsible for driving the vision and product roadmap for Amazon’s flagship suite of VOC products, tools, and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategies, and launch new products and features that deliver valuable customer insights and drive large-scale business impacts. You will be a trusted thought leader within a team that obsesses over the Worldwide CS experience and the applications and tools supporting their day-to-day interactions with customers. You are expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. This position has a high degree of visibility to senior executive leaders across Amazon, so you will need to be able to communicate clearly and compellingly at all levels and to both technical and non-technical audiences. You should have a positive attitude, collaborative work style, and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Key job responsibilities- Define and drive the multi-year vision for the VOC product portfolio- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve.- Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs)- Work with leaders across science, tech, product/program management, corporate and operations to identify and manage new and existing opportunities, initiatives and processes.- Deliver 3 Year Plan, Vision, PRFAQS, and Business Requirement (BRD) Docs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Assess product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Influence senior leaders across Amazon and communicate Amazon CS' AI/ML vision, strategy, goals, status, and customer impact.A day in the lifeOn a daily basis, in addition to working with teams within CS and VOC, you'll have a chance to work across the many teams, functions, and business verticals that contribute to Amazon’s growth. You will work closely with senior leaders across Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including product strategy and delivery (PRFAQs, BRDs), stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of product management experience ...

Amazon’s Price Perception team is tasked with understanding how customers perceive the prices in our store, and building features to improve our Customers experience. As more than 60% of Amazon’s business is from 3P sellers who set their own prices, this is a challenging space! There are more than 2 billion price updates per day, and we need to help Customers save money and discover great deals while simultaneously building features to protect them against price gouging and offers that may hurt their trust.We’re looking for an expert product manager who thrives in ideating and inventing new products. You will need to be a polished communicator as you’ll be authoring docs that go all the way to Amazon’s most senior leadership team. As the Principal Product Manager, Price Perception, you will own our worldwide suite of Price Perception tools that help Customers love the prices they experience on Amazon. You’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best priced selection in our store.Successful candidates will have a keen ability to distill insights from customer research, and innovate to solve ambiguous customer problems. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, and business intelligence teams.If the scale of the space sounds interesting, we would love to talk to you!Key job responsibilities- Develop and own the long-term product strategy and roadmap for price perception initiatives, aligning with Amazon's overall business objectives.- Author high-impact vision documents and strategic proposals for review by Amazon's senior leadership team (S-team), clearly articulating the value proposition and potential impact of new price perception features and experiences.- Analyze complex datasets and market trends to identify opportunities for improving price perception and driving customer satisfaction and loyalty.- Define and track key performance indicators (KPIs) to measure the success of price perception initiatives and guide data-driven decision making.- Collaborate with other product teams across Amazon to ensure cohesive customer experiences and leverage synergies between different parts of the business.- Stay abreast of industry trends, competitive landscape, and emerging technologies that could impact price perception strategies.- Mentor and develop junior product managers, fostering a culture of innovation and customer obsession within the team.A day in the lifeThis role will be responsible for driving improvements to discovery mechanisms across the Amazon store to ensure that price based signals are considered when recommending quality items to Customers.Depending on the day, a PM in this role my find themselves: discussing latest insights from customer studies with our UX research team, aligning requirements and discussing implementation options with our engineering team or partner team leadership, reporting on recent experiment results and discussing roadmap prioritization with our leadership team, designing and launching new improvements to the shopping experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Are you interested to define and re-imagine privacy experiences across the many channels and devices our customers use? If yes, you may have found the perfect role!The central Privacy team at Amazon owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. We are looking for an experienced product leader to own the company-wide privacy experience roadmap and help us innovate on behalf of our customers around the world Key job responsibilities - Product strategy and direction: Continually assess the needs of our customers and partners in defining and evolving the product and business strategy. - Roadmap Planning: Deliver innovative new features, usability and product performance in a consistent cadence of releases. Be the internal and external authority and advocate for your program. - Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the objectives, strategies, and actions required to achieve business goals. Produce high-quality requirements docs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. - Work with tech teams in your organization and others to craft business requirement documents and align on solutionsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Customer Service Worldwide Defect Elimination (WWDE) Organization drives Amazon to provide excellent customer experiences by remediating issues in real-time, reducing defective products and purchasing experiences, and enabling others through our suite of Voice of the Customer tools. To expand and innovate on this vision, WWDE is seeking a passionate, customer obsessed, Principal Product Manager to manage one of our key customer experiences - concession resolutions and escalations helping us unite all of our policies across Amazon.Key job responsibilitiesThe Concessions Principal Product Manager will drive product strategy across multiple organizations. They will lead requirements gathering, help drive prioritization of feature development, and own driving the product metrics. They will partner with WWDE program managers, various business teams, and our data and research science team to identify, surface, and drive improvements within concessions. The ideal candidate will be able to dive deep and apply principles and products that will form an exciting roadmap.Product management at Amazon is inherently cross-functional. The right candidate needs to be an owner of their portfolio; making strategic product decisions grounded in data. They will work closely with business teams, leaders, engineering teams, and scientists and business intelligence analysts in an agile development environment to launch new features and experiences. Other key responsibilities include monitoring the execution of the project, providing project progress to stakeholders, and ensuring appropriate levels of product quality and performance.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

We are looking for a Director of Customer Service Security reporting to the Vice President of Worldwide Operations Security. This role will be responsible for all security related to our Customer Service business including secure device & operating system design and implementation, driving modern identity & authorization at large scale, secure app design and validation, security monitoring, incident management, global risk management, and leading-edge AI based detection mechanisms. Most importantly, you will continue growing and evolving a diverse, passionate, high performing team charged with helping to protect customer trust in Amazon. We operate on a very large scale and demand high standards, so a passion and discipline around security and high-quality delivery is critical. Key job responsibilitiesThe ideal candidate will have a strong pedigree building large technical teams with deep security expertise with a strong focus on internal customer engagement. You will draw from your deep and broad technical expertise to mentor your team and provide leadership on complex technical, business and legal issues. You will manage and be responsible for delivering many of our most strategic technical projects, deliver on scalable systems that are on the cutting edge of Information Security technology and that have a significant impact on the Amazon business and competitive position. As Director of Worldwide Customer Service Security, you will be part of the larger technical and product leadership community at Amazon. This community is the backbone of the company, plays a critical role in the broad business planning, and you will be working closely with senior executives to develop business targets and resource requirements. You will use your influence on our long-term technical and business strategy, helps us hire talented team of security engineers and ultimately enable us to deliver innovative new solutions rapidly. BASIC QUALIFICATIONS Bachelor's degree 10+ years people management experience building strong teams of 100+people ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times?These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated, and innovative principal product manager to help us answer these (and many more) questions.To do this, you need to understand what matters to C-Level executives, how they make decisions and be capable of incorporating this understanding into compelling narrative and content for presenting insights from Topline forecasting suite of products to help them make decisions. Topline Forecast is the most important input for planning exercise for Amazon consumer business.This role might be for you if- You are passionate about developing products with a high degree of technical or science component- You have an executive presence to convince the C-level executives of your insights- You possess strong business acumen with strategic, analytical, and critical thinking- You excel in communicating complex ideas in simple and easy to understand narratives across organizations providing clarity in decisions- You can deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers- You can prioritize operational excellence work alongside feature delivery on a roadmapKey job responsibilitiesIn this job, you will: - Work with the team of Topline scientists and economists, and business stakeholders (including but not limited to middle mile and last mile operations teams and retail business and finance teams) to design and improve our forecast and develop insights- Identify business opportunities to expand, automate, or optimize Topline analytic products - Manage a major product or suite of products and drive adoption of product with stakeholders and customers - Write Product Requirement Documents laying out the vision of Topline products that will form the foundation of functional and technical requirements and execution plan for product delivery. - Drive strategic upward product communications (e.g., decision narratives, investment proposals) - Drive alignment on product features business metrics, and business strategiesBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this position, you will play a key role in operational and process improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services. Reporting to the Data Center Planning & Delivery organization, you will have the opportunity to partner across the global AWS Infrastructure Services organization to shape the future of the AWS profile and tempo to which we deliver.Data Center Planning & Delivery is growing the One-Intake Program team function in scale and complexity in order to deliver capacity on time to meet customer business requirements. The team is seeking a highly-skilled & driven Technical Program Manager who will help drive the team toward our mission of building durable and reliable data-informed processes within AWS Infrastructure. The ideal candidate has experience managing global Infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing and implementing change management plans; training and mentoring performance; and driving position readiness improvement. As a Technical Program Manager within this team focused on new product launch preparation, you will work with cross-organizational teams from Services, Hardware Engineering, Network Engineering, Software development and Capacity Planning teams to prepare for new product end to end launch readiness with automation and operational process in place.The primary responsibilities from the Technical Program Manager include, but are not limited to, the following: - Lead planning, execution, and delivery tasks of multiple project/programs simultaneously. - Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health. - Identify process improvement opportunities and gather user requirements with key internal customers. - Develop and implement scalable, data-driven process improvement/automated solutions. - Develop standard operating procedures, change/communication plans, and project/program-level status updates. - Drive adoption with internal customers through effective change management. - Anticipate potential issues and risks, and escalate appropriately and in a timely manner. - Remain flexible to changing priorities and open to new ideas. - Keep the customer experience as the primary focus. Key job responsibilitiesData Center Planning and Delivery is growing the One-Intake Program function in scale and complexity in order to deliver capacity on time to meet customer business requirements. This role will work with cross-functional teams from Services, Engineering and Capacity Planning teams to prepare for new product launch readiness with automation and operational process in place. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The mission of the One-Intake Program is to prepare for new product launches to the Infra ecosystem that will enable us to meet on-time delivery to customers and not negatively impact established business and operational metrics. Through this program, we will enable Infra to close existing intake gaps, improve the ownership of new products, and enhance support from engineering, planning, and operational teams when new instances, racks, and tools are being introduced to Infra. BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated Principal Technical Program Manager to help drive the next generation of forecasting and insights products. Our ideal candidate has the analytical skills to develop insights and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative designs, and interpersonal and project management skills to harness the passion and energy of teams across multiple orgaznizations. In this role you will work closely with stakeholders, software engineers and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Billing is responsible for the largest cloud billing platform, processing quadrillions of usage data into millions of invoices that amount to billions of dollars globally every month. As customers around the world move to the cloud, we need ambitious seasoned product managers who want to help define and build the future of cloud billing so we accelerate cloud adoption as the leader in cloud computing. The new AWS Billing Core Product team is looking for a Principal Product Manager to be founding members who will play a pivotal role in defining and driving the overall multi-year product vision and strategy for AWS Billing, and own a variety of fundamental billing concepts (e.g. pricing, service-type billing, billing consistency). A successful candidate (1) thrives in ambiguity, (2) relentlessly dives deep to solve known hairy problems, and (3) is a self-starter who can apply first principles thinking to uncover opportunities to simplify complex products for our customers. Given the breadth of AWS Billing, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You will have the opportunity to impact millions of diverse global customers ranging from startups to well-known Fortune 100 enterpriseswith unique varying needs, hundreds of AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB), and thousands of external Channel Partners. Come innovate with us!Key job responsibilities* You have broad understanding of systems and software engineering concepts, and apply this technical knowledge to invent, evolve, improve, and simplify. * You define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. * You lead internal technical conversations by outlining the technical design, being the owner of trade-offs between technical cost and business value. * You understand and can represent the reasons behind the architecture decisions of product or feature, and consistently bring strong, data-driven business and technical judgement to decisions. * You partner effectively with other leaders involved in the design, development, and delivery of software systems and features. * You influence adjacent teams’ roadmaps, and collaborate with them regarding approach and prioritization. * You create success measurements linked to desired customer outcomes, set goal targets for these measurements, and are responsible for defect identification communication and reporting.About the teamThe new AWS Billing Core Product team aims to accelerate our customers and AWS growth by: (1) spearheading continuous multi-year billing product strategy definition across AWS billing organization, (2) owning innovation of billing-wide concepts (e.g. pricing, service-type billing, billing ease of use and consistency). Be a founding team member to shape the culture of this new organization and the future of cloud billing.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience owning/driving roadmap strategy, definition, and trade-offs for a portfolio of products- Bachelor's degree in Computer Science, Engineering, Mathematics, Economics, Business or a related discipline ...

The NA AMZL Supply Chain organization leads the innovation of Amazon’s Last Mile. We are an Operations org that hires and manages associates to deliver packages next day and sub-same day. Our key vision is to transform the online experience by enabling ultra-fast delivery at lower cost possible. We’re growing in scale and volume, by orders of magnitude. The Execution and Planning Science (EPS) team sits within NA AMZL Supply Chain with the mission to build world-class automated Science-Tech products that enable ultra-fast delivery speeds for Amazon customers and job market opportunities for Amazon associates. We are team of Scientists, Engineers and Tech leaders who invent and implement scalable algorithms for automated decision making in the Operations space.At Amazon, we are constantly inventing and re-inventing to be the most associate-centric company in the world. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.You will develop Science-Tech solutions to craft business strategy and roadmap to enable some of Amazon’s biggest brands to delight millions of customers. To succeed, we need senior technical leaders to forge a path into the future by building innovative, maintainable, and scalable systems.We are looking for a Principal Product Manager - Tech to drive delivery of science and software solutions, focused on LLM Planning Assistant and Network Flow Optimization. You will work with scientists and engineers inside and outside of our team, and partner with Product Managers and other stakeholders across multiple organizations. You will be a single-threaded owner for some of our highest-impact, most complex, cross-org Science Products.Key job responsibilities• Translate complex and ambiguous business problems into crisp Science product strategies and roadmaps• Lead definition Science products vision, own the 3-5-year strategic direction and long-term roadmap for a suite of products• Develop and implement a comprehensive Science strategy and framework for building planner and associate customer-centric models.• Connect the dots across multiple internal teams on strategic decisions or new solutions, to ensure cohesive Supply Chain strategies, communication, and alignment where needed.• Partner with stakeholders to identify opportunities to better leverage LLM, and GenAI capabilities or enhancements• Serve as the primary liaison between marketing leadership and technical teams, translating complex technical concepts into clear, actionable insights for Supply Chain stakeholders.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 3+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon's Global Fixed Marketing Campaign Measurement & Optimization (CMO) team is looking for a senior technical product manager to build products to enable measurement of Amazon's global multi-billion dollar fixed marketing spend. The person in this position will be responsible for owning and building products to enable marketers to run experiments that deliver useful insights. They will partner with engineers, scientists, business intelligence specialists, and marketers across Amazon to execute and improve our marketing efficiency. Key job responsibilities- Drive product strategy and roadmap for an area within fixed marketing measurement- Write vision and requirements documents, define use cases and CX, and partner cross-functionally to execute - Be a passionate advocate for both internal stakeholders (marketing teams) and external customersAbout the teamCMO's vision is to maximize long-term free cash flow by providing reliable, accurate and useful global fixed marketing measurement and decision support. The team measures and helps optimize the incremental impact of Amazon (Stores, AWS, Devices) fixed marketing investment across TV, Digital, Social, Radio, and many other channels globally. This team is comprised of scientists, economists, engineers, and product/program leaders with S-Team visibility. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. In Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. To help us fulfill this mission, we are looking for a customer-obsessed Principal Product Manager Technical with proven product/tech experience and a passion for video content. You will work on both new, ground-breaking features that differentiate Prime Video as a service while scaling our existing features to as many Prime Video customers as possible. We work in a complex and fast-paced environment often with fixed timelines. You will own creating vision and strategy, and will build and execute long-term product roadmaps. The ability to plan, refine, and make trade-offs is critical along with the ability to write clearly, manage executive communication, and develop frameworks for decision-making. You'll work cross functionally with our dedicated tech team (software engineers and machine learning scientists), partner tech teams, UX design, business intelligence, operations, marketing, and creative teams to bring products to market and enhance the customer experience.If you are excited about making an impact on a service that is used by millions of people around the world, including your own friends and family, then this could be the right opportunity for you!Key job responsibilities- Leading with vision and change to bring new or evolve existing cutting edge technologies for Prime Video. Developing and executing product strategies that enable our organization to deliver highly resilient, scalable, and efficient solutions to meet the evolving needs of our customers and business. - Directly own goals with visibility throughout Prime Video and across Amazon. Work with teams across Prime Video and throughout Amazon to influence organizational roadmaps and strategy. - Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market. - Collaborate closely with cross-functional teams, including engineering, marketing, operations, and business stakeholders, to define and prioritize product features, set the product roadmap, and ensure successful product delivery. - Excellent verbal and written communication skills, and ease navigating all levels to deliver big picture and technical problem and solution definition. Write technical product documents, including narratives, feature requirements, EPICS, user stories, and product specifications. - Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers, marketing teams and customers. - Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed.About the teamIn Prime Video's Customer Relationship and Marketing Tech (CRMT) team, our mission is to build and scale a holistic customer relationship management program and deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Video’s owned marketing channels and surfaces, including PV in-app modals, customer emails, app push notifications, WhatsApp, and Amazon.com promotions. Our vision is to make sure every Amazon customer is engaged with Prime Video and the Amazon ecosystem across all points of their lifecycle journey wherever they are. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...