Project/Program/Product Management--Technical

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - 5+ yrs of customer-facing, large scale IT implementation consulting experience. - 3+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

Are you interested in leading a transformation in the end-to-end customer experience for subscriptions on Amazon? The Digital Acceleration org owns the e-commerce foundation for digital content, subscriptions and bundles on Amazon. We are looking for a Principal Technical Program Manager to lead the program to build new capabilities and optimize our existing solutions for selling subscriptions and bundles on Amazon.As a Principal Technical Program Manager, your responsibilities will include: (1) develop and execute scalable cross-organization mechanisms to deliver large scale programs through globally distributed teams; (2) influence long-term and short-term product and technical strategy in the space; (3) develop roadmap for large and complex architectural changes and drive them to delivery; and (4) Assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs, balancing the business and customer needs with technical considerations. You will work with several business and core technical teams to understand specific business and technology requirements and constraints, drive technical architecture and design, and work with engineering teams to deliver on critical goals for the organization.A successful candidate will have an established track record in large customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a “can do” attitude.Key job responsibilities- Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments- Provide leadership and support for multiple engineering teams. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.- Work closely with business engineering teams to ensure business needs are met without compromising long term service health and evolution.- Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that are suitable for Amazon scale.- Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet business and customer needsAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services has an immediate opening for a Technical Infrastructure Program Manager II to support PathFinder which is an infrastructure design and automation software. This TiPM will lead cross functional teams to automate worldwide data center networking infrastructure projects, from inception through design, implementation, testing, and deployment.Key job responsibilitiesWe are seeking a Technical Infrastructure Program Manager II with expertise in AWS (Amazon Web Services) and a deep understanding of data center and data center information management (DCIM) software. This role will be pivotal in driving product initiatives that cater to modern cloud and data center environments. The ideal candidate will possess a blend of technical acumen in cloud technologies, data center operations, and DCIM software, paired with a passion for driving customer-centric programs. The ability to lead cross-functional teams and execute on a shared vision is essential.This position requires up 50% Travel (Domestic and International trips to AWS Data Center Clusters).If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!A day in the life• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.• Develop and implement scalable, data-driven process improvement/automated solutions.• Work closely with software and hardware engineering, to ensure program goals are met and customers are delighted.• Using your SQL knowledge, gather the reporting and insights generated by our software.• Engage with customers to gather feedback and iterate on program features.• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Are you passionate about shaping the future of the U.S. Federal Civilian agencies by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission ? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Federal Civilian team to help customers realize sustained business value by accelerating their cloud transformation journey.Key job responsibilitiesWorking with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.Value Realization: You identify and accelerate the customer’s realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.A day in the lifeEmpowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers.Working backwards from the customer, you may define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other.You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use.Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the first 6 months of employment.This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific).About the teamWorldwide Public Sector CSMs are advocates that help customers invent and build in the cloud.• Working backwards from the Customer– we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys.• Guided by Facts and Data – through our expertise, we inform priorities and influence the customer, AWS service, and best practices.• Focus on Excellence – we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes.• Simplification and Agility – we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value.• Inclusion, Diversity & Equity – we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS• 5+ years of experience driving customer initiatives including 3+ years of customer facing experience, leveraging technology to deliver projects • Experience in project management and delivery and/or program-management• Demonstrated technical breadth in AWS and/or cloud fundamentals • Effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers• Bachelor's degree or equivalent experience ...

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the Fulfillment Centers to move billions of customer orders globally. AFT is creating the future of fulfillment, and we are looking for people with big ideas and the drive to see them at work in the real world. If you’re ready to innovate on a global scale, join us!When a human looks at a picture of an item, they can easily identify what the item is, what condition it is in, and understand how to pick it up. Both human associates and automated or robotic systems in our fulfillment process, from procurement through delivery, rely on an understanding of an item’s physical characteristics to make efficient, high quality fulfillment decisions. Our vision is to teach our automated systems to do what comes naturally to humans - identify items, describe them, and make fast, informed choices. To solve these challenges at scale, we leverage a rich set of data including measurements, images, point clouds, and beyond. We then use a variety of techniques including computer vision, machine learning & foundation models, and advanced statistics to create powerful insights for automated decision making and improved customer experience.Key job responsibilitiesIn this role, you will lead a multi-threaded set of programs and work with engineering and science to deliver state of the art computer vision solutions at Amazon scale. These systems range from foundational architectures, to vertical CV applications to add automation to the fulfillment center. You will help scale this system by managing internal and external stakeholders across business, operations, engineering, science and deployment. The team is well versed in edge and cloud SW development, hardware development and deployment, and implementing complex AI and ML models into global production. You will track and report to the VP+ level audience and you will actively engage in the design, development, deployment of the system. As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will take on the largest, most cross functional of projects and strategic development initiatives in the space, and will need to influence effectively up to the VP level. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. Our goal is twofold: 1) to enable automated self-healing of inventory defects, maximizing customer experience and minimizing cost to serve, and 2) Provide robust horizontal foundations (images, measurements, ML derived attributes, etc) for all teams in the Fulfillment Technology and Robotics space & beyond to use and build upon. Our clients include operations, retail, robotics & Gen-AI teams across the domain. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Are you passionate about creating innovative solutions that solve challenging National Security problems? Do you like helping customers envision new ways of securing a cloud infrastructure? Do you have ideas for new ways to experience security operations instead of traditional lecture and documented best practice?Amazon Web Services is looking for a passionate and innovative technical security, risk, and compliance thinker to help the expansion of our National Security Professional Services team. This is a role for someone that is looking to change the way that AWS interacts with our customers. You’ll have the opportunity to create new security experiences and environments for our customers, covering topics including strategy and risk management, building and deploying security infrastructure, automating security operations, and beyond.The ideal candidate should be a highly technical security professional who has the ability to take customers on a journey through securing their infrastructure. They will need to be able to develop highly scalable applications that adhere to cloud and security best practices.In this role you will:- Deliver architecture guidance, lead proof-of-concept projects, and conduct customer/partner workshops. - Collaborate with customers and partners to address the security, risk, and compliance needs of their AWS workloads.- Specialize in all aspects of information security management as well as business and regulatory compliance using cloud services in large-scale computing environments.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.For additional information or to send your resume directly, please email Dan Hunt at dhuntmz@amazon.comA day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via the web, mobile, tablet, and APIs.Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.Amazon Web Services is seeking an unconventional, visionary, and driven Principal Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost, and key optimization opportunities. The AWS Insights and Optimizations team delivers cost and usage insights to our customers and is looking for a product manager who can lead cross-functional product initiatives on a global scale.As a Principal Technical Product Manager, you will work directly with customers across the globe to identify their unique data and analytics needs and improve the ease of understanding, flexibility and customer value of our platform that power customer facing products. Our team is looking for a smart, customer-focused, technically savvy, and strong owner to lead the definition and delivery of products that provide customers with key data-driven insights to enable their cost and usage reporting and processing data pipeline. This is a cross functional role. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get an opportunity to work with an entrepreneurial team and data scientists that are leveraging artificial intelligence and machine learning technologies to help customers drive efficiencies and accelerate their time to value.Key job responsibilities* Create the product vision, and strategy for internal and external customers.* Engage with customers through a variety of channels and serve as the voice of the customer internally.* Gain feedback from customers to ensure right focus in building our products* Manage the entire product life cycle from strategic planning to tactical execution.* Partner with engineering teams to deliver on the product roadmap.* Establish goals and review metrics to identify opportunities and measure the success of the product features.* Define and maintain a product roadmap with inputs from all stakeholders.* Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholders.About the teamOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level, etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of technical (software development, network development, IT, other related) experience- 5+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

We are seeking an innovative product manager at the intersection of global supply chain, marketplace business, economics, and product development for a highly visible role with senior leaders. The role is within our Fulfillment by Amazon (FBA) service where we offer Sellers solutions for inbounding, distributing, storing, fulfilling or liquidating, and processing returns of their inventory. As a product manager, you will be developing strategies that sets economic conditions through fees and incentives across the global supply chain, inclusive of inbounding to and storing within Amazon’s fulfillment network, and fees and incentives to drive inventory health and productivity. You will be working cross functionally with WW Business Leaders, Finance, Data Scientists, and Software Developers to develop fee strategies, develop requirements for product solutions including delivering world-class Seller Experience, and understand the economic impacts of those fee strategies on the FBA business. The candidate must have excellent quantitative and data analytical abilities and have experience working with science / economists to assess and measure impact, and build predictive models. Candidate will have strong financial acumen to understand tradeoffs to Amazon's business and be able to work with Software Developers in building requirements and testing product solutions. Candidate must be able to own a product roadmap. Candidate must have excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. Candidate must have a strong bias toward data-driven decision making with high impact.Key job responsibilitiesBusiness:-Strong financial acumen to understand tradeoffs to Amazon's business -Excellent written and verbal communication skills and be comfortable in presenting work to senior audiences. -Strong bias toward data-driven decision making with high impact. Data analytics:-Must have excellent quantitative and data analytical abilities-Experience working with science / economists to assess and measure impact and build predictive models. -Experience performing statistical analysis of data using SQL, Excel and other toolsTechnology:-End to end product delivery including working with technical stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), and Applied Scientists, to outline and influence the technical design at all product life cycle stages-Lead internal technical conversation and own the trade-offs between technical cost and business value, and optimize QA/testing-Must be able to develop fee products with world-class Seller Experiences with end to end product thinking About the teamThe Seller fees team sets the overall monetization strategy for our marketplace businesses globally. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business globally. Roles on this team have leadership high visibility. BASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning feature delivery and tradeoffs of a product ...

It’s no secret that Amazon relies on technology to deliver compensation solutions to its customers. The On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) builds complex compensation models that work across our business lines, globally. Our services support hundreds of thousands of associate pay records, and help our leaders make informed business decisions impacting billions of dollars a year in compensation. This remains a fast growing support function, and our technical journey has only begun. Our mission is to build the most efficient and optimal compensation recommendation engine, using our science and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques. To accomplish this, the On-Step Associate Compen$ation and Investment Strategy Team (OA$IS) seeks a talented Business Analyst who will own analytics and develop business requirements and solutions to drive compensation insights and investment optimization for our hourly associates on a step plan. As a member of this team, you will have an opportunity to be a thought leader in Step Plan Compensation by working with a group of talented Data Scientists, Business Intelligence Engineers, Economists, product managers, consultants, and business leaders to design the Amazon compensation structure of the future.This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical, and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver data driven recommendations. This position also requires significant cross functional activity and integration with Compensation, PXT, PXT Central Science, Operations, and Finance. Successful candidates must thrive in a fast paced environment.Responsibilities:- Perform complex analysis and data research to identify opportunities to reduce transportation costs through efficiency improvements, eliminate defect, improve customer experience, and support critical business decisions.- Design, develop, and establish KPIs and run complex network simulations to provide strategic insights to drive growth and performance.- Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes.- Requires ability to perform/own reoccurring and ad-hoc business intelligence projects.- Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques.- Communicate complex insights to stakeholders, both verbally and in writing.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.Key job responsibilitiesYou will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.You will enjoy working with Nonprofit Healthcare customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.You have business and financial acumen to manage the scope, timeline, and budget of each individual project.You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - 7+ yrs of healthcare customer-facing, large scale IT implementation consulting experience. - 5+ yrs of experience with software development life cycle (SDLC) and Agile/iterative methodologies required - Demonstrated experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.) - BS level technical degree or equivalent experience ...

Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon and the leader in providing secure, reliable, scalable, and innovative services that help over a million businesses, governments, education, and not for profits across the globe scale and grow! AWS provides a wide set of scalable services to meet customer needs.The AWS Global Deal Strategy and Programs (GDSP) organization is responsible for the Private Pricing Program. The Private Pricing Analytics and Insights (PPA&I) team owns the development and evolution of scalable analytical solutions that empower the GDSP organization with actionable insights to make data-driven decisions.We are seeking an exceptional Principal Product Manager, Technical (Principal PMT) to spearhead a portfolio of analytics and insights initiatives within the AWS Private Pricing Program. This pivotal role will lead the development and management of sophisticated data products and services, requiring a unique blend of technical expertise, strategic vision, and cross-functional leadership.As a Principal PMT, you will drive a vision and roadmap for analytics and insights products within the AWS Private Pricing Program. You'll collaborate closely with senior leadership, including the VP of Private Pricing, to align analytics initiatives with broader business objectives. Your role involves identifying and prioritizing high-impact opportunities for data-driven decision making across the organization. You will conceptualize, design, and oversee the development of advanced analytics products and tools. Leading the creation of scalable solutions that deliver actionable insights to stakeholders will be a core part of your responsibilities. We expect you to foster a culture of innovation, encouraging creative problem-solving using the latest technologies including Generative AI. You will manage a portfolio of projects staffed by our growing team consisting of data scientists, data engineers, business intelligence engineers, sales operations, and other product managers. The ideal candidate should have strong communication skills and ability to prioritize effectively to ensure timelines are met. You will own projects end-to-end, from engaging with customers to production and delivery of a suite of tools used by the organization to make key business decisions. You should be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail). You focus on delivering measurable results, and with those results clearly communicated to stakeholders. You are a strong writer that can clearly communicate complex topics to a diverse range of technical and non-technical stakeholders. You proactively work to improve the consistency and integration between your team’s solutions and any related systems or artifacts.Key job responsibilities• Lead the end-to-end lifecycle of scalable analytics solutions, including design, development, and maintenance of metrics, reports, analyses, and dashboards that address critical business needs.• Architect and implement robust data governance frameworks to ensure data quality, security, and compliance across all managed products.• Translate complex business requirements into actionable project plans, effectively managing cross-functional teams comprised of both technical and non-technical members.• Create and maintain comprehensive documentation for products and data infrastructure, catering to diverse audiences from technical specialists to business stakeholders.• Lead strategic discussions with senior leadership across AWS, bridging the gap between technical capabilities and business objectives.• Proactively identify and implement innovative solutions to enhance operational efficiency and scalability, continuously improving the team's capabilities and output.• Pioneer the integration of cutting-edge technologies, such as Generative AI, into existing operational workflows, to drive continual innovation for improved customer experiences across private pricing mechanisms.• Establish and maintain key performance indicators (KPIs) to measure the impact and success of analytics initiatives, regularly reporting on progress to stakeholders.About the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience owning data-centric products ...

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data protection issues across Devices & Services. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on privacy and data protection issues is critical.In this role, you will apply your creative and critical problem solving skills to quickly contain incidents and then work with cross-functional teams to remediate the root cause. You must have a passion for engineering solutions to complex privacy and data governance challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about privacy, information security, the ever-changing threat landscape and privacy/security automation and tooling.Key job responsibilities* Manage escalated privacy and trust risk events/cases from start to finish; write detailed case notes, reports, summaries, short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership.* Interact with and influence other teams (e.g., service teams, engineering, product, legal); identify experts and stakeholders on other teams to support decisions on containing incidents or mitigating privacy and trust risks; build consensus and recommendations based on analysis of the nature of potential violations to Privacy Policies, Promises, or Legal/Regulatory requirements.* Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects. Demonstrate comfort with handling technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision.* Develop deep knowledge of global privacy and data governance obligations, processes, best practices, and solutions utilized by Amazon. Utilize this knowledge to provide recommendations and consultation to improve DSTP processes and tooling and reduce risk through control automation and enhancements.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon builders to help them identify, expediently contain/mitigate privacy incidents and risks, and implement a Privacy by Design and Default culture. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and briefing complex cases. You will track risk assessment, validation, adjudication, and remediation actions, and ensure that teams prioritize and execute those tasks in a timely fashion. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Trust Fundamentals’ Privacy GRC team within DSTP, which includes developing a set of processes, tools, and compliance mechanisms to improve leadership decision making and performance through an integrated view of how well D&S manages its unique set of privacy risks. Our GRC team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+ ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in Columbus, OH. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds. ...

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You’ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture.The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define visionary architecture and customer products. Key job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 5+ years of hands-on work managing complex technology projects experience ...

At Amazon, data is critical to everything we do, from understanding product inventories across our global fulfillment centers to predicting what products to recommend to customers. Data ceaselessly informs our flywheel, helping us to understand customer needs, onboard new sellers and selection, and identify opportunities for cost savings. Business Data Technologies (BDT) provides trustworthy, intuitive, and cost-efficient solutions for Amazonians to secure, store, analyze, and transform this data at unparalleled scale. BDT owns, develops, and operates Andes, one of the largest data lakes in the world, storing more than 2 exabytes of data, read/written to by 100k+ data pipelines, with >60k monthly active users. To do this, we need extraordinary individuals to build the next generation of data analytics, machine learning, and AI solutions for thousands of scientists, engineers, and analysts who rely upon us to get their jobs done.DataCentral is the users’ portal to the Andes data lake. The Andes Unified API is the gateway for Amazon builders to the Andes data lake. The BDT User Experience (BUE) organization works to ensure that all ways of working with Andes feel like a unified data application, across UIs, APIs, CDK and CLIs. The BUE organization ensures that DataCentral’s UI enables core user journeys while reducing the cognitive load on users by considering navigation, URLs, breadcrumbs, headers/footers, latency, consistency of design language, and definition and utilization of UI patterns. The BUE organization also provides the Andes Unified API that exposes core Andes concepts using API best practices to minimize cognitive load on Amazon’s builders creating data-centric applications using Andes. BUE organization owns and maintains core foundational technologies like search, standard component libraries, and user communication services.BDT Principal Product Managers - Tech (PMT) provide the three-year product vision and strategy for their ~50 person organizations, while also providing clear, iterative roadmaps to get there. They deliver results in collaboration with Engineering teams and Principal Engineers to create clean architectures that support coherent and intuitive user experiences. As a PMT within the BUE organization, you are responsible for ensuring that all ways of working with Andes feel like a single product, despite development being federated to teams spanning the organization. You work to gradually converge BDT’s existing applications into user journey-based UI navigation. You consider navigation, URLs, breadcrumbs, headers/footers, latency, consistent design language, and definition and utilization of patterns to reduce the cognitive load on the users.Key job responsibilitiesYou ensure that the Andes APIs coherently back the BDT-provided UI experiences, while also meeting the needs of Amazon builders integrating with them.You are responsible for developing and evolving the design system for UIs, including patterns and templates, and you iteratively improve it to reduce cognitive load on users.You help drive BDT’s APIs, CDKs, and CLIs that are operational, expressive, simple, and predictable for builders to improve their productivity and reduce their total cost of implementation and maintenance.You disambiguate and standardize Andes’ user-facing terminology, and drive users’ adoption of its UIs and APIs. You help define and operationalize the right set of metrics to baseline the current state of Andes utilization and drive improvements.You own the strategy for DataCentral, work backwards from user needs, and leverage data such as service telemetry, user feedback, and industry trends to author PRFAQs, 3-year strategies, roadmaps, launch announcements, and user documentation. As an owner, you hold yourself and partners accountable for the highest quality user outcomes.Launching a capability is only the start. Post launch, you are responsible for growing usage, iterating on user feedback, and user education. You partner with engineering, legal, documentation, solution architecture, privacy, finance, and more to drive adoption of the Andes data lake.As part of a broader team, you collaborate with other product managers to ensure that work in your space works coherently with current and upcoming features being launched by other BDT teams, give feedback on narratives, contribute to strategy (e.g., OP1 planning), set goals, discuss weekly business metrics, and more.You provide clarity where there is ambiguity.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience delivering large-scale SaaS or PaaS data-centric products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience making product decisions using judgment and data, including collaborating with users and internal partners to solicit diverse perspectives- Experience successfully improving processes for product management and for collaboration with partner teams- Experience defining and executing go-to-market strategies- Experience influencing executive leadership through verbal and written communication- Experience negotiating, influencing, planning, and executing across teams ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...