Project/Program/Product Management--Technical

*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.At AWS we are dedicated to providing innovative cloud solutions that empower businesses to scale efficiently and effectively. The Auto Scaling team is seeking an entrepreneurial and innovative technical Senior Product Manager to define and deliver services that enable customers to build highly elastic and scalable applications in the cloud.In this role, you will be responsible for working closely with engineering, marketing, sales and others to define and execute a high impact roadmap of features and services that enhance our customers' ability to seamlessly scale their applications. You will work backwards from the customer to understand their challenges and needs and define the capabilities experiences AWS will offer to make it easy for customers to operate at scale. You will be responsible for product exploration and design, and work with a dedicated team of super talented engineers to build and launch these products.Key job responsibilities• Engage with customers to understand their requirements, gather feedback, and ensure the product meets their needs.• Develop and communicate a clear product vision and strategy for Auto Scaling that aligns with the overall business goals.• Create and maintain a detailed product roadmap, prioritizing features based on customer needs, market trends, and business impact.• Work closely with engineering, UX, marketing, and sales teams to deliver high-quality features on time.• Conduct market research and competitive analysis to identify opportunities and threats, and adjust the product strategy accordingly.• Define and track key metrics to measure the success of the product and inform future decisions.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Excellent verbal and written communications skills ...

Amazon's Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Principal PM-T with proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersYou will join a dynamic team at the forefront of this vision, to grow and optimize our suite of Inventory Optimization solutions creating a richer end-to-end Seller Experience (SX) while improving FBA profitability.Key job responsibilitiesKey job responsibilitiesThis is a highly visible role that requires partnering with 3P Seller business teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inventory team, you will play a key role in shaping Amazon’s FBA business with the following product management and leadership responsibilities:• Collaborate with scientists, engineers, product managers as well as operations, user experience, and seller support to create product vision and roadmap for tools used by third party sellers.• Own Seller facing and internal tools that improve user experience and deliver on aggressive input improvement goals.We are looking for a Principal Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Amazon.com is looking for a Principal Technical Program Manager (TPM) to support our initiatives in resource and application discovery within Amazon security. Our product, Veritas, is a foundational service within Amazon security that discovers all the resources owned by Amazon and the interconnections between them. This knowledge is then used for several security initiatives like security reviews, threat modeling and detection, access control and incident response. This role will support this product and help define and implement steps to achieve our long term security vision for customer trust, solving our most challenging problems with novel and scalable solutions. In this role, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy and interpret, communicate, and drive full lifecycle of several features added to the product. You will partner with Legal, Product teams, and Engineering teams to evaluate and develop security services and infrastructure. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.This role will provide opportunities to think big, be customer obsessed, and to partner with business teams across Amazon.com. In this role, you will define, communicate and manage challenging projects across multiple teams and locations.Key job responsibilities• Develop and execute multi-year project plans with an impact across Amazon business units to drive security excellence across multiple security domains, such as security reviews, access control, vulnerability management, and secure software development.• Lead ambiguous and undefined problems to resolution in the face of uncertainty• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customersAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years of software development experience- Bachelors Degree ...

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people. If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for a dynamic, organized self-starter to join as a Principal Product Manager in SCOT, to develop, measure and improve Inventory efficiency initiatives. In this role, you will orchestrate and lead the development of end-to-end solutions for inventory management that will be consumed by organizations and leadership WW. You are expected to support the business through the development of metrics and reporting solutions, standardizing those that already exist, develop the SOPs to connect the dots across metrics and tools currently used, conduct data reviews and in-depth analysis. You will be responsible for building out the tools for analysis as well as the processes to inform our business decisions. You will also provide advice and mentoring to BIE’s, DE and PM’s and you are a key influencer in your team’s strategy development and will contribute significantly to team planning. The successful candidate will have strong analytical and managerial skills and can prioritize well, communicate clearly, and have a consistent track record of delivering results by applying and utilizing business insights and analytics. This role offers an opportunity to make business-critical decisions that will minimize costs while continuing to increase the availability of inventory and hence speed at which we deliver our customers’ orders. Done correctly, this role will impact and improve our customer experience by increasing the confidence and trust of our customers in that Amazon is the one, best option for ‘want it, click it, have it.’. This role will become the expert on Amazon’s best-in-class supply chain systems and leverage this to both develop new ways to benchmark inventory efficiency and hence success as well as drive continuous improvements in customer experience. This senior leader will be highly visible and is a critical position within Amazon, as the key provider of regular updates to executives across the company.The position will located in Seattle, WA. Key job responsibilitiesIn this role, your key responsibilities will be:- Driving inventory efficiency improvements through deep dives, insights and driving actions through influence in a global demand and supply chain organization for all of Amazon.com- Developing actionable insights that relentlessly provide a better customer experience and hold WW functions accountable for improving their outcomes. - Lead and influence a team of experienced Product Managers and BIEs to connect the dots across inventory outcomes and present continued insights to leadership to drive future investment decisions. - Work with WW Operations, Category Leaders, In-Stock Managers, Engineering, Transportation experts, Product and Finance partners to provide solutions- Establishing and leading solutions across multiple teams- Mining and analyzing data for metrics and decision support- Develop new insights and tools to understand customer intent and create 3-5 year roadmaps. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

AWS Network Services has a vision to provide the network for the world’s workloads. We have made deep investments over the years to ensure that AWS has the networking capabilities required to run any workload in the cloud with availability, global coverage, and manageability. The Perimeter Protection team is a part of the AWS Network Services and specializes in providing cloud-native solutions that enable customers to protect their networks and applications. We develop scalable, secure, and reliable services to address modern cybersecurity challenges, ensuring businesses can operate confidently in the cloud. By leveraging AWS’s vast infrastructure and advanced technologies, we deliver products that safeguard customer environments while driving innovation in the cybersecurity space. We are seeking a customer-obsessed Principal Product Manager - Technical (PMT) to lead innovation in cloud-native security solutions. As a Principal PMT, you will drive key initiatives that deliver measurable customer value, influence long-term strategy, and elevate AWS’s leadership in the cybersecurity space.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOwn the Product Strategy for GenAI based Security Posture Management services: Define the vision, strategy, and roadmap for your product portfolio, aligning it with business objectives and customer needs.Drive Execution: Work closely with engineering, design, and other cross-functional teams to prioritize features, define detailed product requirements, and ensure timely delivery of high-quality solutions.Cross-Service Integration: Lead efforts to define and improve how internal AWS services work together, enabling customers to derive greater value from seamless integration and enhanced interoperability.Market Canvassing: Conduct deep market research to identify unmet customer needs and define opportunities for new AWS services that address emerging trends and challenges in network and application protection.Partnership Opportunities: Define and develop strategic partnership opportunities where AWS can augment its existing solutions by collaborating with third-party providers to deliver comprehensive security offerings.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. DP Experience and Market place team, within Sponsored Products, is looking for a strong Principal Product Manager - Technical to lead the product vision and execution of new ad features on the Amazon Product Page. This is an exciting and new role to utilize the cutting edge technology of Large Language Models (LLMs) in building new ad products that will simplify the product discovery and research for our hundreds of millions of shoppers worldwide. The candidate will be responsible for driving cross team and organization collaboration to experiment, launch, and innovate new experiences combining both sponsored and non-sponsored content to develop best-in-class shopper experiences. This is a high visible role, and will require the candidate to be comfortable in making high judgment decisions, both with and without data. Key job responsibilitiesThe candidate will work with a talented team of engineers and scientists to define and execute the vision of ad experiences on the detail page. The candidate will be a product visionary, but at the same time be pragmatic and agile. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Influencing without authority across organizations (both internal and external) will be a critical skill in this role. The candidate should also be comfortable in making high-judgment calls, both with and without data. The role also requires collaborating closely with UX designers in crafting how the future of shopping experience on Amazon looks like. The candidate will be a business leader, defining the right success metrics for the program and our customers to drive long-term business growth. This is a high visible role, and strong communication is required. The candidate will be willing to learn and be curious about how downstream and upstreams operate, as it directly influences their business. If you are excited about developing new customer-facing experiences that directly impacts hundreds of millions of customers, while working at the intersection of cutting-edge science, engineering, and UX; this may be perfect a fit! About the teamWe are the Detail Page Experience and Marketplace Intelligence team within Sponsored products - a fast-growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon Elastic Compute Cloud (EC2) is hiring a principal product manager to lead product management for the EC2 Console. Amazon EC2 enables customers of all sizes to run their applications on our industry leading cloud infrastructure. Customers around the world rely on EC2 to provide elastic, high performance, secure and cost-effective resources to scale their infrastructure to keep up with their changing business needs. As a member of the EC2 Product team, you'll join other product and engineering leaders to create the future of cloud computing.We are looking for a seasoned principal product manager to set the vision and deliver on the next generation management experience for EC2 customers. Millions of customers, from individual developers to large enterprises, use the EC2 console to provision, manage and monitor their cloud infrastructure. For many customers, EC2 is their introduction to AWS, and the console is their primary interface to accomplish a wide variety of tasks. As the leader of the most widely used console in AWS, you'll partner closely with EC2 engineering, UX, other product management leaders in EC2 and the broader AWS service leaders to guide our product strategy for the console, and elevate the console experience for EC2 customers. This is a highly visibility and high impact role with all levels of AWS leadership, where you will raise the bar for ease-of-use, feature richness and scalability of our customer experience. Our ideal candidate has the strategic thinking, creative vision, customer empathy, technical acumen, and operational understanding to deliver large-scale, customer-facing features. You have delivered large-scale SaaS applications with a focus on user experience, experimentation and metrics-driven decision making. You are excited about the incredible opportunity cloud computing represents and is deeply passionate about working with great teams that deliver the highest quality services. You thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Technical Program Manager - Amazon Search Platform Technologies, Palo Alto, CA. Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. Our Search Platform Tech team designs, builds, and delivers high performance, fault-tolerant, scalable distributed search engine used by millions of Amazon customers every day. You will come with a desire to focus on delivering a state-of-the-art industry leading search platform. A solid track record in defining and executing on a large-scale, distributed systems and a relentless desire to improve customer experience are requirements for success in this role. As a Principal Technical Program Manager, you define the strategic vision for the search engine that delivers delightful experience to our customers in their shopping mission. You will partner with business experts, data modelers, scientists, and engineers by leveraging new trends in Information retrieval, natural language processing, and machine learning. A successful candidate will be highly analytical, and will work with technical customers to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experience that customers love. As a single-threaded owner, you are trusted to operate with complete independence Key Responsibilities: - Design and lead a multi­-year product roadmap, balancing short­ and long­-term goals to scale globally - Define creative, high quality, and clear roadmaps based on team strategy and vision - Develop detailed, crisp business requirements and user stories that can be used to create specifications and architecture for search engine features and applications - Partner with Engineering, Science, Operations, and partner teams to create best-in-class search solutions for customers - Analyze customer feedback and usage metrics to identify key pain points - Build innovative concepts and successfully champion them through senior management and other teams - Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences - Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of qualityBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region. As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team, whose primary responsibility is the running and maintaining of DCO projects, maintenance, and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity, sharp analytical skills, a self-driven approach to identifying work and implementing solutions, and is excited to pioneer on behalf of customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, working with other organizations to drive systemic issue resolution, liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large, cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities* Apply project management methodology to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.* Own goals involving cross functional projects and stakeholder management.* Solve customer projects by applying technical and problem solving skills.* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.* Participate in team meetings for metric analysis and daily/weekly goals achievement.* Contribute to the development of other team members.* Confident working in a Linux and CLI environment, and working with pre-written network configurations.* Help define metrics to increase our customer uptime* Enforcing Amazons Security Best Practices* Interact with third party vendors & contractors* Contribute ideas to improve operational efficiency* Engage with service owners and close communication gaps with DCO teams across the ADC organization* Share knowledge and help educate less technical staff on the best practices related to all service owner issuesAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in I.T. Related field or equivalent military experience- 2+ years of hand-on experience with server hardware- 2+ years of project management experience- Current, active US Government Security Clearance TS/SCI with Polygraph ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Dan Hunt at dhuntmz@amazon.com.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire Tablets, Fire TV, Amazon Echo and Astro (Consumer robot). Within the Amazon Devices & Services (D&S) portfolio, our Consumer robots are positioned as signature product that demonstrate strategic leadership in technology and innovation, using intelligent mobility, advanced sensing, complex planning, and endearing personality to offer customers a premium experience. What will you help us create?The Role:We are a smart team of doers that work passionately to apply cutting edge advances in robotics and machine learning software to solve real-world challenges. We are working on products that make our customers' lives easier and more fulfilling. We do this by creating delightful products that autonomously deliver peace of mind, convenience and meaningful companionship. This is a unique opportunity to disrupt the industry and introduce new experiences to customers. This role must influence leaders across organizations on the technical, product/roadmap, and business fronts including Research, Engineering, Product, CX and drive decisions across teams to ship. We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. High judgment, negotiation skills, ability to influence, analytical talent, and leadership skills are essential to success in this role.As a Principal TPM, you will drive timely delivery of high-ambiguity and complex programs. You should demonstrate deep technical expertise in software development, strong business acumen, exceptional program management skills, and the ability to navigate a large, matrixed organization. You will have enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day. You will anticipate bottlenecks and make tradeoffs, provide escalation management and balance the business needs with schedule and technical constraints. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. You should clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. The Ideal Candidate:If you are someone who has passion for shipping products and you have demonstrated experience for the same, we would love to hear from you. The ideal candidate has the courage of conviction. They are quick on their feet, take solid decisions, and are flexible to see various sides of a situation. Your experience of building technology, processes, and tools will be extremely handy in this opportunity. You will have an opportunity to create and drive processes that will influence several hundreds of Engineering resources. It is important that you can earn trust of your peers, stakeholders, and executives through your body of work and consistency. Most importantly, you are able to lead without authority and get things done. If you have exhibited these skills in delivery of a consumer product, you will enjoy this role. This role has VP and Senior VP level visibility and it will test your skills of abstraction and attention to detail, at the same time. The role also sets you up for bigger opportunities in Amazon.Responsibilities:1. Work with key stakeholders in product management and executive teams to define strategy and requirements2. Create processes, mechanisms, and tools that shape the delivery of the program3. Manage budget and Fixed/Variable cost for the program4. Manage ambiguity and competing priorities while staying focused on short term and long-term goals5. Earn trust through regular communication with senior management on status, risks and change control6. Define, measure and report on metrics and success indicators. We make decisions based on data7. Be resourceful and find creative solutions to complex technical and organizational challengesBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Come and be a part of Amazon's amazing growth story! If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate team members, this might be the role for you! Amazon Supply Chain Optimization Technology (SCOT) powers Amazon’s fulfillment network, determining how much of a given product is needed at locations around the world in order to ensure product availability while maintaining optimal inventory levels at each storage location. This includes strategically placing vendor orders and moving inventory across our network to serve customer demand as quickly as possible at reduced cost. (Learn more about SCOT: http://bit.ly/amazon-scot)The Inventory Placement team is seeking an innovative, entrepreneurial Principal Product Manager (Principal PM-T). This role will be responsible for driving product vision and strategy for key Placement team outcome metrics, and working cross-functionally at all levels to deliver high impact improvements and improve inventory placement for our customer .You will collaborate closely with cross-functional teams including Operations, Business Intelligence, Data Science, Engineering, and Supply Chain to build and refine metrics that measure and enhance the performance of inventory placement strategies.Key job responsibilities-Own the Product Metrics: Define, develop, and own inventory placement metrics that guide product placement decisions across the supply chain and fulfillment network.-Optimize Inventory Placement: Work closely with operations and supply chain teams to optimize how products are allocated across warehouses and distribution centers to improve speed, cost, and customer satisfaction.-Data-Driven Decision Making: Analyze and interpret large sets of data to identify trends, inefficiencies, and areas for improvement in inventory placement. Drive actionable insights to improve performance.-Cross-Functional Collaboration: Work closely with engineering, data science, and operations teams to implement tools and systems that improve the accuracy and efficiency of inventory placement.-Define Success Metrics: Establish KPIs that measure the success of inventory placement strategies, including metrics like order fulfillment speed, stockouts, excess inventory, and customer satisfaction.-Continuous Improvement: Drive the ongoing iteration of inventory placement strategies by testing and scaling new models, evaluating performance, and suggesting new methods of improvement.-Stakeholder Communication: Present findings, insights, and recommendations to senior leadership and key stakeholders to ensure alignment on inventory placement goals and initiatives.-Customer Focus: Ensure that inventory placement decisions support the overall customer experience by ensuring product availability and quick delivery.About the teamOur Inventory Placement team owns the systems that decide where in Amazon's fulfillment network to put inventory for the millions of products that Amazon sells. We build optimization models to make these placement decisions driven by signals such as forecasted customer demand, the cost and speed of shipping from each warehouse to each customer, and the available capacity at various points in our network. Inventory placement is central to achieving Amazon's objectives to minimize the cost of fulfillment while offering selection to customers at the fastest possible delivery speeds. Our systems are built entirely in-house, and are on the cutting edge in automated large scale supply chain planning and optimization systems. We're simultaneously developing the science of supply chain planning and solving some of the toughest computational challenges at Amazon.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Expertise in data analysis, business intelligence, and working with large datasets to derive actionable insights. Familiarity with tools such as SQL, Tableau, or Looker is a plus.- Comfortable working with engineering teams and understanding technical concepts to build and refine product solutions. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is a 6 month co-op from January - June 2025.*Note*: By applying to this position, your application will be considered for the role of Tech Product Manager II Co-op in various teams at Amazon Robotics, such as: Systems and Products, Operations, Hardware Engineering, Software Engineering, and others. Each team might require more specialized technical skillsets in their respective areas; please read below for more details in the qualifications sections. If you have a strong interest and experience for one particular team, please add a note to your resume.The Technical Product Management team partners closely with software and hardware engineering teams and is responsible for defining product requirements for the development of the latest technologies for Amazon Robotic Fulfillment Centers. The team is also responsible for creating strategic product roadmaps, serving as Voice of the Customer, and evaluating and prioritizing new feature requests.The Technical Product Manager II Co-op will be an active member of this team by owning a critical product component, process path, or internal process improvement. This role requires excellent communication, project management, and technical skills to process information from multiple stakeholders, understand technical product features, and communicate effectively across the organization.A successful candidate will be comfortable navigating the early phases of a products’ development, and can bring structure to ambiguity. The PMT Co-op will have a strong bias for action, able to weigh multiple options and make documented, data-driven tradeoffs. Lastly, a successful candidate knows how to communicate across multiple audiences, including target customers, business partners, solution designers, and SW and HW engineers.Co-op will be responsible for:* Requirements generation* Market sizing and competitive analysis* Customer and partner communication* Voice of Customer collection* Technical leadershipKey job responsibilitiesBASIC QUALIFICATIONS* Currently working towards MBA* Bachelor’s degree in Computer Science or Engineering, or similar discipline* Must be eligible and available for a full-time (40h / week) co-op from January - June 2025* Must have at least one semester/term/quarter of school left to complete after the end of the Co-op* Dec 2025 graduation date or later ...

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS commerce Platform.Our team is seeking an experienced Tech Program Manager who is obsessed with improving customer experience. They will be responsible for building and executing a clear vision and strategy across our billing and commerce platforms while staying customer obsessed as they enhance our best in class system, which allows customers to have an accurate and compliant, billing and payment experience. This leader will be responsible to influence a suite of products and data service, and will lead game-changing innovations and solutions with their teams. They will partner with and influence X functional teams, including but not limited to engineering, sales, finance and legal. The role will report to a Director, AWS Monetization.Key job responsibilitiesThis role will give you the opportunity to lead Billing Accuracy across AWS, to help define the next generation of billing processes. In this role, you will:* Sift through competing priorities and complex requirements to clarify and solidify the billing accuracy and experience improvement roadmap.* Collaborate with product owners, operations and partners to bring the roadmap to fruition, and define and monitor metrics that measure the success of the portfolio.* Responsible for the building-up and maintenance of governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Break things to see how they work, improve on what works, discard what doesn't, and learn from both. Do all of this using data driven approaches that measures billing accuracy and experience improvement.* Demonstrating strong tech and solution knowledge, understanding of billing lifecycle , understanding constraints in implementation and technology.* Drive process optimization to fully exploit the technology and non-technology solutions while balancing the customer experience and business need for flexibility.* Manage through high ambiguity to solve complex problems.#AWS #CustomerExperience #Monetization #TPM #BillingA day in the lifeYou empathize with our customers and define the problems we will solve. You:* Work backwards from our customers to create/influence a compelling product and operations vision, and a strategy that solve their business problems.* Create and manage effective governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Build concise product and support requirements, with clear, measurable success criteria. Be an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules.* Use data to influence our business strategy and technical priorities, and escalate when necessary, without damaging relationships.* Keep all your stakeholders up to date on your products, upcoming capabilities, and future plans to improve billing accuracy and related experience. Independently represent your products and the product team, and are comfortable communicating with executives as well as with business and technical stakeholders.About the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 10+ years of working directly with engineering teams experience- 5+ years of software development experience ...

Calling all inventors! Are you excited about Advertising technology? Love to work at the intersection between Machine Learning, Customer Experience, and Revenue Growth? Keep reading. Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create unique advertising experiences for hundreds of thousands of advertisers and shoppers globally. Our team's mandate is to launch and accelerate the Amazon Business (B2B) advertising business as it requires a differentiated customer and advertiser experience. We own the end-to-end advertising experience including placements, creative, ad serving, advertiser experience, and marketing. As Principal Technical Program Manager (TPM) for Amazon Business Advertising, you will help build a new Business-to-Business (B2B) advertising experience from the ground up and create and launch features for both advertisers and business shoppers globally. You will partner with engineers, product managers, other TPMs, and senior management to help create these world-class solutions. Due to business’ unique purchasing requirements across size, industry, and other attributes (e.g., the largest companies in the world, your favorite bakery, your local government, your college alma mater), you will develop a mix of bespoke and scalable experiences for B2B buyers that drive discovery based on their needs. You will also create simple and coherent experiences for B2B advertisers built on top of multiple unique full stack advertising products.We're looking for a Principal TPM who is passionate about innovating on behalf of customers, thrives on solving tough problems, demonstrates a high degree of product ownership, and wants to have fun while they make history.#Amazon Ads#amazonbusinessads#adptjobsKey job responsibilitiesA Technical Program Manager (TPM) will partner with engineers, other TPMs, and senior management to help create world-class solutions. Part of your responsibilities will include:- Manage cross-team and cross-organization delivery of long-term customer-facing programs.- Manage business requirements, design, performance expectations and goals with all stakeholder teams.- Partner with other leaders to define business and architectural strategy and build roadmaps for the programs you and your team own.- Be responsible for the overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Manage prioritization and tradeoffs across engineering, customers, and time to market.- Drive architecture, engineering and integration decisions and timelines with dependency teams.- Establish business processes and policies as well as metrics and indicators for success.- Develop, report, and continually improve business performance metrics.- Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals. - Translate customer’s business requirements into technical/functional specifications for the engineers - Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines- Participate in deep architectural discussions to ensure solutions are designed for successful deployment for sales and marketing- Capture, share and leverage your best practice knowledge across a broad group of engineers throughout all subsidiaries - Partner as a technical liaison between customers and engineering teamsAbout the teamThe Amazon Business Ads Tech team owns the advertising experience on Amazon Business (https://business.amazon.com). Our team’s vision is to personalize the business-to-business ("B2B") shopper/decision maker's discovery process and enable them to make more informed policy and purchasing decisions to meet their organization’s complex sourcing needs. In parallel, we provide advertisers unique channels and capabilities to effectively engage and connect with B2B shoppers/decision makers.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

We are seeking several Principal PMTs to develop and launch science-driven products and programs that improve employee experience for over 1.5 million Amazonians worldwide. The products our team is developing improve all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management, and culture. We are developing tools to accelerate use of data and science in business decisions, and to support robust and reliable scientific insights to guide business decisions. You will work closely with business partners and an interdisciplinary team of UX and science experts in economics, applied science, and engineering, to create and deliver positive impact for Amazon employees at scale. This is a unique opportunity to shape the future of employee experience at Amazon through cutting-edge technology and data-driven insights. If you are a visionary product leader passionate about creating innovative solutions that drive positive change, we would love to hear from you.Specific products include: - Reimagining company-wide employee feedback tools with generative AI and statistical models to provide actionable insights. - Building predictive models to help leaders understand the impact of policies on employee sentiment and attrition.- Creating productionized AI/ML solutions that enable leaders to design and scale programs that improve experience. - Technical products that support our communities (Leadership Principle: Success and Scale Bring Broad Responsibility) by helping make important government data resources easy-to-access and use for public policy leaders and their constituents, so policy and community leaders can make informed, data-driven decisions together. Key job responsibilities- Define and drive a multi-year product strategy and roadmap for employee listening, with a focus on leveraging emerging AI technologies like large language models and causal machine learning to improve employee experience through scalable, data- and science-driven decisions.- Engage directly with Amazon's most senior leaders to deeply understand their workforce needs and translate them into innovative AI-powered product capabilities.- Own the full product lifecycle, delivering long-lasting, high-impact solutions that empower leaders with science-backed data.- Collaborate closely with science and engineering teams to develop and integrate state-of-the-art employee listening tools and models.- Deliver comprehensive product documentation such as 3 Year plans, product vision documents/PRFAQ’s, technical requirements, and AI ethics guidelines to ensure responsible development of GenAI.- Influence priorities across Amazon by demonstrating the transformative potential of applying advanced AI, quantitative analysis, and science-driven recommendations to improve employee experience.- Mentor and develop other product managers, fostering a culture of innovation and customer obsession within the team. Lead strategic planning to achieve ambitious technical and business goals, collaborating with science, engineering, and HR teams.- Define clear goals, objectives, and success metrics in the planning and execution space, identifying risks and developing mitigation strategies.About the teamThe People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience working with and influencing senior level stakeholders- Ability to understand and communicate complex quantitative and ML/AI concepts- Experience with Agile development processes for machine learning systems- Experience successfully delivering complex technical products ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

Fire TV is loved by tens of millions of customers worldwide. We are looking for product leader for complex developer and customer experiences. In this role, you will specifically work to improve the customer experience on Fire TV by solving "0 to 1" problems across teams. Problems will be complex from a developer and customer perspective requiring work through UX, operational process, legal and regulatory challenges, and technical challenges. You will have the opportunity to ‘think around corners’ to help develop the business strategy and product vision, lead the definition and development of critical features and user experiences. Key job responsibilities• Defining the product vision, animating that product vision for stakeholders, and bringing the vision to life• Solving complex problems that span both developers and customers• Owning end to end programs, delivering results in a fast-paced and dynamic business environment• Scaling programs globally, understanding and factoring in local customer preferences• Constructing mechanisms to ensure customer feedback is understood and acted on• Be a subject matter expert and use that expertise to influence programs across Fire TV stakeholders and partners• Define creative, high quality, long term product roadmaps based on team strategy and visionA day in the lifeYou will be the a key problem solver on Fire TV, supporting unique '0 to 1' problem spaces that are new to Fire TV. The remit is global, and there is immediate customer-facing impact. This role is a good fit for someone creative, technical, process oriented who has strong customer focus, and is data driven. About the teamThe Fire TV Customer Experience team owns the Fire TV customer experience. From the home page UI to the services that drive it. We work cross-functionally across a variety of teams including engineering, marketing, legal, ads, and our hardware development teams to deliver the best possible experience to millions of customers. Our culture is one of inclusivity, team work, and having fun.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Bachelor's degree ...