Project/Program/Product Management--Technical

Prime Gaming is seeking a Principal Technical Program Manager to join our team. In this role, you will be responsible for 1) oversight and coordination of highly complex cross-functional programs and 2) defining product development planning and tracking mechanisms. You will leverage your program management skills, technical knowledge, and business acumen to simplify and orchestrate delivery of highly impactful programs and features. You will collaborate with senior leaders and cross-functional stakeholders to negotiate trade-offs, balance technical and customer facing needs, and deliver crisp and clear communication to ensure alignment or escalation as needed. You will leverage your deep understanding of product and tech processes to define new standards for how we plan, sequence, size, and track our work. This will help create improved visibility and inspection so that we can maximize our delivery velocity and confidence. You will also help educate and coach the broader team on best practices to scale your impact.Our target opportunity is massive, but also ambiguous. The ideal candidate will be able to thrive in a dynamic, fast paced environment while balancing a mix of program, operational, and strategic responsibilities. You will deliver status updates, actively drive progress forward, and seek to resolve escalations by leading through influence. You have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills.Key job responsibilities- Define detailed program plans with clear tasks, sequencing, ownership, and success criteria for large-scale, complex initiatives- Own oversight, coordination, launch, and success of new big bet, high priority programs- Ensure transparency, alignment and regular communication of strategic programs to stakeholders across business, tech, marketing, and broader partner teams- Be able to roll-up your sleeves to author Business Requirements Documents- Define, align on, and launch new end-to-end product development processes from ideation to post-launch analysis including cross-team program planning, intake, roadmap reviews, velocity tracking, etc- Continually deliver and inspect standardized, scalable, automated, solutions to ensure the team is delivering the right projects, at the right time, with the right resources- Drive the creation of a sequenced, integrated portfolio roadmap of program initiatives and features- Define and drive adoption of best-in-class program management mechanisms- Lead goal alignment and tracking with portfolio stakeholders- Develop deep knowledge of our suite of tools (JIRA, Confluence, etc.) to deliver clear program progress and up to date tracking- Analyze data and report key business and operational trends- 10% travel may be required About the teamPrime Gaming, part of Amazon Games, is a premium benefit of Amazon Prime and offers full games, a monthly Twitch channel subscription (where available), and more with their Prime membership at no additional cost. We aim to become the essential service for everyone who loves video games, as well as for game developers looking to reach that global audience. Amazon has the technology and scale, and we need your creativity and ideas to build this future. As an international service available to Amazon Prime subscribers, Prime Gaming works in a dynamic, fast-paced environment. Innovating on behalf of our customers is at the heart of everything we do. We are seeking people with passion for games and entertainment to help us continue to evolve and expand on a global level while we add support in more countries. BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 4+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience launching new customer facing initiatives ...

With Alexa becoming increasingly common in homes, offices, cars and on the go, Alexa is playing a significant role in helping our customers capture their needs in the moment. In the Alexa Shopping team, we are working passionately to enable this vision by becoming the preferred way to capture and manage customer's shopping needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we are transforming how customers shop in stores and online. We will intelligently help customers anticipate and keep track of what they need, save them time, and experience the best value during shopping. We will ensure they always get everything they needed without forgetting anything.Key job responsibilitiesPrincipal TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Principal TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Principal TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Principal TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving Shopping experiencesA day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do thingsBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity across clusters in Canada and Latin America as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This leader drives the development and adoption of strategies in their region, initiates programs that address regional and global challenges and programs, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. They should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. They are expected to drive improvements in overall program execution, streamline processes, and enhance efficiency. Successful candidates likely have a background in a technical discipline (architecture, engineering, or other sciences) or have experience in program management of complex initiatives. They are able to build trust and relationships with various stakeholders, and have strong problem solving skills. Experience in managing data center infrastructure deployments is a plus. Successful candidates are likely to be passionate, manage ambiguity well, and are eager to solve complex problems.Candidates must be comfortable managing a team reporting to them located both locally and remotely. Successful candidates possess the ability to work with teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Successful candidates will be fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle. They will also exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Key job responsibilities- As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth, and ensure team efficiency.- Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.- Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.- Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.- Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.For the regions owned by this leader, the role involves partnering with various stakeholder teams during data center delivery:- Real Estate to support the feasibility and selection of new sites; - Energy to ensure suitable grid connection is available; - Design Engineering to coordinate project specific inputs, constraints and risks into designs;- Procurement to secure on time delivery of critical equipment;- Construction Management to track budget & progress; and - Operations to complete the project with successful handover, to name but a few. A day in the lifeDrive data center delivery programs in the Canada and Latin America regions by collaborating with internal and external stakeholders. Lead stakeholder meetings to align partner teams, share progress, and escalate quickly to deliver business outcome. Identify opportunities to invent and simplify process, develop seamless project execution and remove unnecessary or redundant process. Communicate clearly, and proactively to remove roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. Regular/ad-hoc communications and reporting to executive leadership, peer groups and stakeholders.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.• 3+ years of people management experience.• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc. and experience of mission critical design, construction projects. ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Excited about robotics, and how it will be used in our everyday lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, bringing the future closer than ever.Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, human-robot interactions, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and endearing.As a Principal Product Manager-Technical in Amazon's Consumer Robotics group you will create and drive the product strategy, vision, and roadmap for your areas, with a high degree of ownership over critical features, technology development, and the customer experience. This role is inherently cross-functional - you will work closely with engineering, design, marketing, user research, finance, and executive teams to envision, develop, and launch innovative products and services.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful, technically complex consumer and/or commercial products and services.Join us. Have fun. Make history.Key job responsibilities• Manage the entire product life cycle from inception through launch and to end of life• Drive the development of the strategy, business plan, and roadmap for your product areas• Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize requirements• Inspire the team with the product vision, and work cross-functionally to bring that vision to life• Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your features, products and services• Drive product launches, including working with public relations, marketing, executives, and other product management team members• Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

This role is located in our offices in New York, Washington DC or Seattle (with commitment to accommodate ET time zone) only.Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Financial Services Principal Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As PPM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the development of Leasing products for a car buying experience on Amazon.· Create buy-in for the product vision both internally and with key external partners.· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of financial services experience on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience working directly with Engineers on product enhancements- Experience with end to end product delivery- Experience working with and influencing senior level stakeholders- Experience with feature delivery and tradeoffs of a product- Experience technical product management- - Minimum of 2 years’ experience with financial products (lending/ leasing/insurance) as a Product Manager. ...

The mission of the Amazon Payments Compliance team is to build infrastructure that enables Amazon's paying experiences and payment products to scale globally. This role will be focused on defining the strategic, long-term vision and roadmap for this new Amazon function. This will include working closely with engineering, data science, operations, and product stakeholders, as well as other business teams, to figure out the north star, and how to get there. Key job responsibilities- Influence and drive technical decisions by weighing technical and business tradeoffs. - Define the 3-year roadmap for the team, including prioritization mental model and financial implications.- Assess the ROI of new infrastructure builds by defining use cases, and building out the business case. - Communicate the vision, mission, and plan of the team to senior leadership.A day in the lifeYou will work with engineers and data scientists to develop and execute new technologies that support both customer and seller payment experiences. You will rally support for your vision across the org, and communicate your plans to senior leadership. About the teamThis is a newly formed team within the Amazon Payments organization, focused on developing new infrastructure that accelerates development and expansion of existing businesses across Amazon globally. We are looking for a strong product leader to drive our initiatives across the company.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Are you looking for a high-impact product management role that will delight millions of selling partners? Are you comfortable presenting your ideas to senior leaders? If yes, then we want to talk with you. Selling Partners depend on us to provide accurate and transparent financial information to help them manage and grow their business. We are looking for a Principal Technical Program Manager to lead technical programs for building financial solutions across Web, API, and mobile for selling partners. You will work with business, tech, and operations teams across the company to drive improvement and build products to achieve our vision towards unparalleled financial accuracy and transparency. The right person for this role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross-functional projects.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Do you enjoy the challenge and ownership that comes from driving complex, cross-functional and cross-organizational projects? Are you equally comfortable digging into business requirements and product planning, as well as drilling into technical architecture and design? If this type of work appeals to you, then maybe you are the right person to drive new features for the Amazon Kindle e-Book store website, Kindle Mobile reading Apps and innovative digital content services to provide the best possible shopping and reading experiences for our customers world wide.The Kindle Team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and innovative shopping and reading experiences for Kindle customers. In this role you will be responsible for conceiving, prioritizing, and executing development projects driven by your obsession to provide the best experiences for Kindle readers world wide. As a key leader for Kindle Content Engineering, you will work directly with multiple teams across development, program/product management, finance and tax, and the broader Amazon tech community to build and launch these software solutions and drive associated programs.This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross functional projects.Key job responsibilities Thinking big and working with business stakeholders and technology leadership to define strategy and requirements. Delivering results by leading cross functional development teams from design to roll out. Earning trust through regular communication with senior management on status, risks and change control. Owning all metrics around initiative goals you will define. We make decisions based on data. Being resourceful and creative to overcome obstacles and turn challenges into opportunities.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As the single-threaded leader of the overall Prime Video Player CX, you will have the opportunity to build a product strategy and roadmap for Prime Video's Linear TV viewing experience and the overall Player CX framework that shapes Prime Video's Ads, Sports, Linear TV, movies and shows viewing experience. Prime Video offers customers a vast collection of Linear TV stations with their favorite sitcoms, sports, movies and TV shows, with and without ads — all available to watch on hundreds of devices. In this role, you will ensure that all these experiences are cohesive and easy to use. You will have end-to-end ownership of the product, user experience, design, and technology required to deliver Prime Video's Linear TV experience, including how customers discover new stations to view. Prime Video's scale and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in developing the strategy and vision and create a product roadmap to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customer experience.We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, and team oriented. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. You are comfortable presenting your point of view to influence stakeholders and senior leadership. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. This role can be located in Seattle, WA or Los Angeles, CA.Key job responsibilities- Develop a deep understanding of the Prime Video customers and the current viewer experiences. Experience running voice of the customer programs to guide product decisions.- Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.- Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.- Own the development of detailed product requirements documents.- Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.- Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: marketing, content acquisition, legal, finance, customer service, and operations.About the teamPrime Video Global App Experience team are responsible for building simple, intuitive, fast, responsive and personalized streaming experience for Prime Video customers WW, for web, mobile and living room devices. Our goal is to make Prime Video a daily destination where customers want to come to watch their favorite shows. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role is for a Senior Product Manager - Technical in Kuiper who will be responsible for driving roadmap, requirements and feature delivery across embedded SW components. You will work with your customers and partners to refine requirements, understand constraints, anticipate emerging and future capability needs, and iteratively delivering value to our customers. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilities• Work across Kuiper teams and customers to design software systems and interfaces roadmap.• Manage the entire product line life cycle from inception to launch• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements• Understand and synthesize wired and wireless technologies to define leading edge products for our customers• Inspire the team with the product vision, and work cross-functionally to bring the product to life• Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the development teamsAbout the teamThe Kuiper Customer Terminals Software teams build and maintain the core software that powers the customer terminals on the Kuiper network. The team is highly cross functional and is responsible for low level device drivers, secure manufacturing, MAC and PHY interactions, data plane, control plane and network communications. The team traverses the entire OSI model and works across L1-L7 layers.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...

Are you passionate about innovation and helping customers daily? Are you a data-driven product leader with experience launching disruptive software products?Alexa AI team is developing innovative Generative-AI solutions to make Alexa a trusted assistant that helps customers daily.As Principal Product Manager Tech for the Alexa AI team you will:Define and drive customer-facing features for Alexa including advanced Conversational AI features with a high bar on responsible application of technology;Create advanced features out of technical innovationsDrive clarity out of ambiguity, communicate a clear vision and align others to execute on your thoughtful requirementsDevelop a deep understanding of customer needs and pain pointsWork closely with science, engineering, UX/design, business development, legal, and internal and external partner organizationsPartner with other Amazon teamsKey job responsibilitiesThis is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar. The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar.A day in the lifeCut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar raising customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high velocity, high ambiguity problem space, scrappiness and ability to drive teams with clarity will allow for success.About the teamWe are a functional team of product leaders (with some TPM, data science, and BI support) that spans critical areas of the Alexa product experience. We ensure our overall Alexa experience is consistently meeting a high customer bar.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.Key job responsibilitiesAs a technical leader for the AFT Outbound and Flow org, you will be a pragmatic visionary that can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving quality and enabling technical innovation. You will recruit top talent, manage evolving / complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on aggressive goals for adoption, operational performance, feature delivery, and revenue.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Outbound FlowAFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal TPM at Amazon owns a very large cross org program(s). Manages significantly complex cross-functional technology initiatives. They are strategic and make trade-offs: business opportunity vs. resources vs. sustainability. They can identify risks/opportunities in technical strategies, architecture(s) and/or engineering organization structure(s).Item Identity organization is responsible for transforming seller listings into products buyers can purchase on the Amazon Marketplace. This enables a one stop product experience where buyers can find all information about the product, competing offers by sellers, and product reviews. This is a key differentiator which appeals buyers to shop on Amazon. The portfolio of services and products we own directly impacts both seller and buyer experiences on a massive scale. As a Principal TPM with Item Identity Organization you will collaborate with a wide range of business/partner teams to establish overall program strategy. You will drive programs to enable solutions that allow business teams to expand product selection across different marketplaces on Amazon.com, and provide perfect product selection to buyers. You will also work with applied scientists to explore how machine learning (ML) and large language models (LLMs) can be leveraged to improve accuracy of listing-to-product transformations at scale, and integrate it as part of overall program roadmap. Key job responsibilities• You will deep dive into data, experiences and work with partner teams to understand the customer problems, pain points and root causes.• You will be working with very large-scale systems with dependencies across orgs, understanding of those systems will be critical for success in this role. • You will be representing verbally and in writing complex decisions, tough trade-offs, and potential solutions clearly to leaders up to 3 levels above across orgs to influence program strategy.• You will drive execution of programs with high quality, provide sustainable solution, and manage program risks in collaboration with business stakeholders and program dependencies.• You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities.• You will recognize when current programs are susceptible to prior technology failure patterns and actively steer teams to avoid repeating these failures.About the teamOur services support hundreds of internal clients, and businesses that contribute to the Amazon catalog. We value inclusivity, transparency, and customer-centric solutions. We foster a culture of ownership, empowerment, and provide support system that enable leaders to drive business impact. We continuously invest in mechanisms and software systems that help us sustainably meet the business demand.BASIC QUALIFICATIONS• Bachelor's degree in Engineering, Computer Science or related technical field• 7+ years of experience managing programs or products across cross functional teams, building processes and coordinating release schedules• 10+ years of experience working directly with engineering teams on technical product development• Excellent communication skills in written and oral English ...

We are looking for a Director of Customer Service Security reporting to the Vice President of Worldwide Operations Security. This role will be responsible for all security related to our Customer Service business including secure device & operating system design and implementation, driving modern identity & authorization at large scale, secure app design and validation, security monitoring, incident management, global risk management, and leading-edge AI based detection mechanisms. Most importantly, you will continue growing and evolving a diverse, passionate, high performing team charged with helping to protect customer trust in Amazon. We operate on a very large scale and demand high standards, so a passion and discipline around security and high-quality delivery is critical. Key job responsibilitiesThe ideal candidate will have a strong pedigree building large technical teams with deep security expertise with a strong focus on internal customer engagement. You will draw from your deep and broad technical expertise to mentor your team and provide leadership on complex technical, business and legal issues. You will manage and be responsible for delivering many of our most strategic technical projects, deliver on scalable systems that are on the cutting edge of Information Security technology and that have a significant impact on the Amazon business and competitive position. As Director of Worldwide Customer Service Security, you will be part of the larger technical and product leadership community at Amazon. This community is the backbone of the company, plays a critical role in the broad business planning, and you will be working closely with senior executives to develop business targets and resource requirements. You will use your influence on our long-term technical and business strategy, helps us hire talented team of security engineers and ultimately enable us to deliver innovative new solutions rapidly. BASIC QUALIFICATIONS Bachelor's degree 10+ years people management experience building strong teams of 100+people ...

The Outbound and Flow team within the Amazon Fulfillment Technologies team is looking for an experienced Product Manager who will contribute to the vision and strategy of our products. Our team provides products and services responsible for outbound fulfillment - they ingest shipments from upstream systems (SCOT) and process them through picking, packing and shipping. Our vision is to improve customer experience - Delivery Estimate Accuracy (DEA), Speed, Quality and Cost, while improving associate safety and simplifying our operations. We do so by building products that are highly reliable, resilient, self-healing, scalable, extensible, and designed with focus on the safety and accessibility of our workforce from the start. As a Principal Product Manager, you will drive innovative product features that help us deliver on this vision. You will work on identifying opportunities to make our FC operations more efficient, and drive design and development of software features to address these opportunities. You will drive the design and buildout of features to detect and remediate Fulfillment center (FC) operations impacting issues using advanced detection capabilities leveraging AI/ML and potentially Large Language Model (LLM). These features will improve Availability, Performance and Quality of OEE (Overall Equipment Effectiveness) at FCs and will reduce the operational impact due to Material Handling Equipment (MHE) changes, mechanical failures, incorrect configuration changes and issues due to software changes.Key job responsibilitiesYour specific responsibilities include:· Setting a holistic vision for your products and technologies in development -- or haven't been invented yet.· Managing relationships and reporting with leadership across AFT and our customers / stakeholders· Driving strategy and planning for expansion and year-over-year investments across initiatives.· Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment.· Establishing priorities across multiple workstreams and initiatives.· Finding creative ways to unblock challenges that arise and deciding when to escalate.· Working closely with Product Managers, Software Development, Operations, Science, and EHS teams to ensure investments and develop deliver on strategic goals.· Reporting (monthly and quarterly business reviews, yearly strategy documents).A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAFT owns and operates the AFT Warehouse Management System (WMS) and select hardware– these technologies automate, orchestrate, and direct fulfillment in Amazon Robotics sort and non-sort buildings, traditional sort and non-sort buildings, IXDs, Fresh, Pantry, and Quick Deploy sites. AFT also owns and operates the FaaST Warehouse Management System (WMS) that runs in Vendor Flex buildings, India Mini-FCs (small footprint, manual buildings in IN), and select Seller Flex locations (3P Sellers who are Prime enabled leveraging the FaaST WMS). AFT also owns the External Fulfillment Platform (EFP), a technology that integrates 3P WMSes to the Amazon Supply Chain. AFT owns network infrastructure and devices in all building types including Sort Centers and Last Mile sites and owns labor planning and scheduling technology that is leveraged for Fulfillment Centers in NA and EU and Sort Centers in NA.AFT General SummaryAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Outbound FlowAFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries. BASIC QUALIFICATIONS- Bachelor's degree- 8+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

We are seeking an experienced and entrepreneurial Principal Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas.As Principal Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa.Key job responsibilitiesDrive the development of product strategy for Alexa Monetization. Create buy-in for the plan across the Alexa organization and partner teams in Amazon.Create product roadmaps for the key areas you are leading.Establish metrics and key performance indicators for success.Develop detailed business requirements, user stories, and product specifications.Partner with engineering and partner teams to drive product launch and business growth. About the teamAlexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistantBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 7+ years of technical product or program management experience- Experience working with and influencing senior level stakeholders- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience owning feature delivery and tradeoffs of a product ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Sr. Product Manager- Tech to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!As a product owner, you will have end-to-end ownership of the customer experience, from defining the product vision through building and launching the product in partnership with front-end and back-end technical teams. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to product managers and marketers.#everydaybetterKey job responsibilities- Work with key business stakeholders to define the vision, strategy, and roadmap for the customer facing product.- Interface with engineering, operations, and analytics resources to define key product requirements and associated metrics of success across customer benefits, operational efficiency, and financial compliance.- Maintain insights into success metrics and use those insights to help drive further roadmap definition, iterative development processes, and continuous improvement processes with the operations team.- Effectively communicate to a wider business audience project status and post-launch measurement of progress.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...