Real Estate/Facilities

Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilitiesSupport to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)Quickly resolves any potential issues that may impact driver and customer delivery experience.Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.Shift work will be required, potentially to include nights, weekends and Public Holidays.Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting parties that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. - Conversational level fluency in Spanish- 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Experience in resolving conflicts and set appropriate expectations with customers- Experience providing crisis management triage- Exemplary performance record, particularly with regard to quality & productivity- Experience working in fast paced environments, and manage workload even during times of stress or escalated activity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is looking for an experienced Environment Health and Safety (EHS) professional to join the Corporate EHS team. This person will play a critical role in leading the coordination of the execution of EHS programs and projects across the region. The successful candidate will define/refine the AMER EHS programs, projects, initiatives and reporting tools. This role will help ensure to correct application of all Global EHS Standards and best practices, while ensuring legal regulatory compliance.This role will manage a wide range of EHS responsibilities, including liaising with regional GREF stakeholders and other critical support functions such as Facilities Management, Property Management, Procurement, People Experience and Technology (PxT) and Security. Engages key program stakeholders and vendor partners to drive development, and continuous program(s) improvements on behalf of EHS customers, while reducing business EHS risk. Supports development of EHS programs, projects, initiatives and/or reporting tools in support of EHS/GREF organizational goals and business needs.Key job responsibilities• Manage communication and working links with teams including Sustainability, Engineering, Facilities, Design and Construction and Amazon Corporate Security.• Update existing policy and procedure documents to ensure the delivery of global and regional EHS requirements. • Oversee and contribute to the development of EHS program/project objectives and targets.• Capture Global EHS ‘Good Practice’ solutions. • Maintain existing and capture new EHS requirements to ensure EHS legal compliance delivery in line with Corp EHS strategy and goals.• Continuously improve EHS program/project analysis and enabling efficient processes and tools across all GREF portfolio.• Analyze EHS metrics to discover trends and rationalize resource allocation where EHS risk is highest.• Support OP1 and OP2 processes in terms of budgeting and business cases.• Support the Corporate EHS AMER Lead in delivery of central and AMER specific EHS pro-active objectives.• Manage regional safety committees and incident management program delivery.• Generate regular regional project and goal updates for the EHS AMER Lead, EHS AMER Regional team, and GREF leadership team. • Contribute to the CORP EHS strategy and aligned Global / AMER functional development programs for EHS and other key central functions. • Support business change through effective influencing of change management processes within GREF operations.3+ years of program or project management experience.3+ years of experience working in EHS.- Advanced degree in a related field. - Identifies and optimizes process improvements and operational excellence procedures and process.- Proven track record of sound decision making, taking ownership and delivering results.- Customer-experience focused; consistently exceeding expectations and prioritizing customer needs.- Strong interpersonal skills including clear and concise written and oral communication skills necessary to build relationships and positively influence decision making. - Experience with OSHA regulations - Lean, 5S, Behavioral Change and Kaizen experience - Flexible approach to work, able to manage own priorities, workload and occasional domestic travel. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,500/year in our lowest geographic market up to $152,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations across over 60 countries.As a member of the GREF team, a regionally based Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for the management of projects to integrate acquired companies into Amazon’s real estate environment. The M&A Integration Regional Real Estate Manager will be GREF’s main point of contact between GREF Stakeholders, Corporate Development and Amazon cross functional partners for M&A Transactions from due diligence through integration completion. The Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for all real estate within an assigned deal, including real estate outside of region.Key job responsibilitiesKey job responsibilities• Support the goal of accelerating customer, employee, and business value in Amazon's mergers, acquisitions, and divestitures.• Responsible for the real estate scope of assigned M&A projects including due diligence, strategy, planning and integration, including the coordination of workstream partners, IT and Security.• Understand the business goals, anticipated headcount projections and any unique space needs to create real estate strategies support of those goals.• Provide financial estimates and cost planning for acquisition approval, to include in deal approval financials.• Balance confidentiality with GREF stakeholder engagement in project planning• Drive the transition of acquired companies’ real estate operations until fully managed as part of GREF’s real estate portfolio.• Address roadblocks and provide white glove service to ensure optimal customer experience for newly acquired companies• Report on risks, plans and project status to GREF and business leaders• Participate in creating program tools, documentation, and continuous improvement.• Effectively work in a matrix reporting structure and ensure mechanisms for knowledge-sharing across regions and organizations.- 5+ year experience in real estate strategy, M&A integration, or project management. - Bachelor’s degree- Effective communicator, able to identify, present, and solutions to leadership that depict complex risks in a simplified manner.- Excellent organizational, program, project, and time management skills, ability to manage multiple initiatives and scale solutions quickly, in a fast-paced environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Maintenance Technician III, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Maintain and troubleshoot all conveyor systems in the building- Lead and audit preventative maintenance procedures.- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- Create and close out work orders with data including labor hours, equipment maintenance and parts used- Maintain a positive working relationships across all of the Amazon Operations facility- Develop training plans for service technicians- Develop work plans for emergency repair of critical assets- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Maintenance Tech role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years experience demonstrating Safety Standards- 3+ year experience in troubleshooting and diagnostics of MHE systems- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- Experience acting in a team lead capacity that supports, trains, and mentors less experienced technicians- 4+ year of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ years of experience working with PLC based controls systems- 2+ years of experience with robotic operation and maintenance- Project Management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,500/year in our lowest geographic market up to $105,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Northwestern U.S. and Canada area program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects - Ability to think strategically and develop long-term occupancy plans that align with business objectives and real estate strategies.- Expertise in analyzing complex data sets, identifying trends, and using data to inform strategic decisions and optimize space utilization.- Excellent communication skills, with the ability to engage and influence stakeholders at all levels, build strong relationships, and manage expectations effectively. - Solid project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and ensure timely delivery of high-quality outputs.- In-depth understanding of occupancy planning, space management, and corporate real estate, with experience in managing large, geographically diverse portfolios.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.Amazon operates a world-class network of technologically advanced logistics locations across AMER (North America), EMEA, and APAC (Japan, and India). The rapid growth of Amazon’s retail and Fulfillment by Amazon businesses requires continued expansion of the network on the largest scale of any other user in the US. Our growth in the years ahead will continue to be historic.The successful candidate will be a key part of the Global Real Estate & Facilities team and will be responsible for creating and maintaining all lease administration program standards to support the existing and expanded real estate portfolio for their assigned region (AMER, EMEA, APAC). This region-based role will own oversight and continuous improvement of all lease administration critical functions, to include: abstraction, critical date monitoring, rent and operating expense management, auditing, documentation, and compliance.The right candidate will demonstrate a senior level of competence understanding the full range of lease administration in an extremely fast paced environment with a high degree of ambiguity and minimal direct oversight.The role will be based in the assigned region (AMER, EMEA, APAC). Minimal travel may be required. Key job responsibilities- Maintaining standard operating practices for lease related documentation and abstraction of critical information including rent and other financial obligations.- Maintaining a master tracking of lease obligations viewable globally from a centralized database.- Serving as a primary contact to Amazon Legal and outside legal counsel on all related topics.- Facilitating alignment between internal stakeholders to maintain the highest level of compliance related to our lease obligations: financial, operational, regulatory.- Assisting with creation of protocols required for new business teams and their leasehold obligations.- Establish key performance indicators (KPIs) for sub-programs and ensure effective tracking and reporting mechanisms are in place. - Manage annual and quarterly budgets and headcount globally, and create region-specific operating procedures to enhance consistency and control. - Collaborate and share best practices with regional Lease Administration teams to support the global standard. - Enforce and maintain Global Lease Administration Policies and Procedures.- Monitor GRC controls, ensuring data accuracy through rigorous review and audit mechanisms.- Work in a matrix reporting structure, encompassing both dotted and hard reporting lines.- 5+ years of experience in lease administration to include proficiency in data management software and technology (Oracle), experience in creating and implementing SOP documentation, knowledge of capital planning and tenant improvement tracking.- 5+ years of experience in working with and managing a variety of stakeholder relationships to include vendors, contractors, third-party property managers, brokers, and other service providers.- Bachelor’s degree or equivalent- Experience is in similar industry- Solid project management skills with the ability to prioritize and manage multiple complex projects simultaneously.- Experience in Operational/ CAM reconciliations, budget reviews, and audit processes.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years experience demonstrating Safety Standards- 1+ year experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with PLC based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ( ) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ( ) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with Programmable Logic Controller (PLC) based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37,000/year in our lowest geographic market up to $79,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

As a member of the Global Real Estate & Facilities (GREF) team overseeing corporate office space – this position will lead Design & Construction (D&C) projects in the AMER region. This role combines team leadership with deep design, project management, and construction management expertise, while maintaining a customer centric approach. We seek a Design and Construction Manager who demonstrates proven success in a fast-growing real estate organization delivering large scale corporate office projects on time and on budget.This role is responsible for project management and leadership over a portfolio of construction projects ranging in size from $20k-$20MM within a US-based geographic territory. The emphasis of this position will be renovations in existing Amazon corporate facilities along with some new space expansions and tenant improvements. This role provides direct project management services on some projects along with oversight of project management team members on others. This role manages designer and contractor performance to ensure timely completion, compliance with cost requirements, organizational standards and other requirements and regulations. The successful candidate will deliver projects from feasibility and budgeting through design, construction, and operational turnover. The optimal candidate will be comfortable operating on both strategic and tactical levels, while acting as a visionary, an internal ambassador, educator, analyst, solutions architect, and implementer simultaneously. This role collaborates with leadership and other stakeholders to set a budget and schedule, then drive project objectives, scope, space allocation, cost, prioritization and sequencing of requests all within the set parameters. All of this is accomplished by building strong project teams that thrive and excel through collaboration. Key job responsibilities• Accountable for overall project delivery and coordination with project stakeholders such as EH&S, Sustainability, Procurement, Legal, Tax, Compliance, and Finance teams.• Meet with a variety of leaders and stakeholders to learn about their business and deep dive to help teams define project parameters, and take accountability for quality, cost, and timely delivery• Oversee end-to-end project lifecycle, including cross-collaboration between project managers, architects, consultants, contractors/ subcontractors, IT/AV, strategic planning and facilities managers. Ensure decisions are made at the appropriate level and Amazon’s priorities are the driving factor.• Develop project mechanisms to gather complex and nuanced project requirements and to help drive successful site selection for new sites.• Ensure appropriate resources are allocated to complete the projects in accordance with the strategy.• Oversee the total portfolio of projects within your team to ensure timely completion, efficient use of resources and successful handover of space to end users.• Guidance of design, including but not limited to specialty equipment and infrastructure needs, space-plans, finishes, etc.• Guidance of construction, including selection of contractors, contract negotiations, approvals of budgets, change orders, procurement and contracting methods, schedule, and subcontractors- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree- 8+ years of experience required in one or more of the following areas: construction or engineering project management, real estate development, or relevant architecture/design experience- 5+ years of experience managing multiple projects across numerous sites, and regions- Bachelor’s degree in construction management, business administration, engineering, architecture, interior design, or a similar discipline; OR alternative to a degree, an additional 10 years of relevant professional experience.- Strong stakeholder management and communication abilities, with the ability to influence cross-functional teams.- Excellent written and verbal communication skills with a proven ability to synthesize complex ideas into well-constructed project plans.- Keen understanding of sourcing/procurement, building systems and maintenance, vendor management and customer service.- Comfortable with legal terms and structures for standard commercial contracts and leases.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,200/year in our lowest geographic market up to $181,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilitiesSupport to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)Quickly resolves any potential issues that may impact driver and customer delivery experience.Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.Shift work will be required, potentially to include nights, weekends and Public Holidays.Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting parties that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. - Conversational level fluency in French- 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Experience in resolving conflicts and set appropriate expectations with customers- Experience providing crisis management triage- Exemplary performance record, particularly with regard to quality & productivity- Experience working in fast paced environments, and manage workload even during times of stress or escalated activity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ( ) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ( ) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with Programmable Logic Controller (PLC) based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon. Within GREF, the Global Portfolio Strategy & Transactions (GPST) team drives global insights and initiatives as a center of expertise to our regional teams in strategizing and planning our corporate real estate portfolio at Amazon.As a member of the GREF team overseeing corporate office space – this position will report to the Global Transactions Lead and support driving global consistency across the regional Transactions teams. This role requires a variety of skill sets, including transaction management, portfolio strategy, project management, and is a leadership role overseeing a vendor management team. We seek an experienced leader who demonstrates proven success in a fast-paced, matrixed real estate organization, and can deliver a large volume of complex projects simultaneously.The successful candidate will operate as a trusted advisor to business leaders, and partner with Legal, Finance, and other Amazon advisory teams. They will demonstrate the ability to establish and maintain relationships with integrated vendor partners and be comfortable operating on both strategic and tactical levels, while acting as an internal ambassador, educator, analyst, and solutions architect.The ideal candidate is an experienced, vibrant, and engaging professional who is customer-obsessed and will excel within an entrepreneurial culture. They will have an ownership mentality, providing expertise, vision, leadership, and exceptional communication skills. They are an authentic leader, who balances the need for effective delivery with the need to be accessible, build relationships, develop talent, and demonstrate self-awareness and emotional intelligence.The role is based in Seattle but can include up to 10% travel time per year.Key job responsibilities• Leverage emerging technologies and automation to simplify and streamline the transaction management lifecycle.• Deliver and maintain global governance, processes, and frameworks to ensure consistency and efficiency in executing transactions across regions (accounting for local nuances).• Collaborate with other GREF leaders to define essential lease terms (must-haves) and desirable terms (nice-to-haves), ensuring alignment with organizational objectives and priorities.• Own global reporting (including Monthly and Quarterly Business Reviews) to identify trends and areas of opportunities; provide insights and recommendations to leadership to enhance performance and drive continuous improvement.• Maintain ownership of key performance indicators (KPIs) to monitor the effectiveness of the program; identify, analyze, and resolve complex problems or roadblocks that arise during program execution. • Manage the day-to-day activities of multiple, concurrent initiatives, ensuring deliverables are completed successfully and on time.• Facilitate status meetings with project teams, key stakeholders, and GREF leadership to communicate progress, address issues, and make data-driven decisions. • Establish and maintain strong working relationships with business stakeholders, subject matter experts, end-users, policy teams, and data/analytics groups. • Implement agile and hybrid delivery methodologies to prioritize, resource, and deliver initiatives in a timely and cost-effective manner and foster collaboration, adaptability, and customer-centricity.- 5+ years of experience managing a transaction portfolio of similar size and complexity- Bachelor’s degree or equivalent in related field- Highly competent with productivity software, including Microsoft Outlook, Word, and Excel- Exceptional communication skills; ability to write concisely and effectively- Proven ability to lead cross-functional teams through influence versus direct management- Experienced with legal terms and structures for standard commercial lease and purchase and sale contracts- Proven self-starter who sets goals and consistently gets results- Demonstrated ability to think strategically and successfully execute tactics- Effective resource management and project management skills- Ownership mentality willing to raise their hand and take on whatever is needed to achieve objectivesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,900/year in our lowest geographic market up to $193,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Maintain and troubleshoot all conveyor systems in the building- Lead and audit preventative maintenance procedures.- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- Create and close out work orders with data including labor hours, equipment maintenance and parts used- Maintain a positive working relationships across all of the Amazon Operations facility- Develop training plans for service technicians- Develop work plans for emergency repair of critical assets- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation- 50% or more travel requirement pre-launch to complete various building launch and training tasks.Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years experience demonstrating Safety Standards- 3+ year experience in troubleshooting and diagnostics of MHE systems- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- Experience acting in a team lead capacity that supports, trains, and mentors less experienced technicians- 4+ year of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ years of experience working with PLC based controls systems- 2+ years of experience with robotic operation and maintenance- Project Management experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Join Amazon’s commitment to Customer Obsession by working with Amazon Surface Transportation, supporting all Middle Mile ground and yard operations across the Amazon network! Join Amazon's Launch Execution, Adoption, and Facilities (LEAF) team in our mission to revolutionize Middle Mile yard operations. We're seeking an Infrastructure Escalation Specialist to support our Fleet Infrastructure across the country.delivered as quickly, accurately, and cost effectively as possible.The ideal candidate is detail-oriented and capable of managing strategic vendor relationships while analyzing invoice and purchasing patterns to inform critical decisions in infrastructure and fuel industries. Key job responsibilities• Support nationwide transportation network in a safe, customer-focused manner• Develop and design solutions to difficult problems• Manage outside contractors and vendors• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and distribution goals• Ensure that all programs and procedures are followed, answering incident ticket escalations from 3rd Party companiesAbout the team• The Launch Execution, Adoption, and Facilities (LEAF) team provides crucial infrastructure services (fleet and fuel) for multiple Amazon transportation business units, both internally and externally.- High school or equivalent diploma- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- 1+ years of working with computers and Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Travel up to 15% of the time- 1+ years of experience in project, construction, or customer-service facing role- 2+ years of Microsoft Office products and applications experience- Ability to work independently while maintaining all deadlines and critical date obligations Effective time management and organization skills- Effective and professional communication skills Demonstrated ability to establish processes, workflows, standard procedures- Self-starter that is able to identify opportunities and drive solutions- Entry level competency in support of a full range of construction management/administrative tools and best practices- Comfortable operating in an extremely fast-paced environment with a high degree of ambiguity- Excellent problem solving skills with diverse stakeholder groups- Real Estate due diligence, negotiation, or transaction experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be a Regional Manager (RM) of Facilities Maintenance to join our corporate-based engineering team. The team is comprised of two other RMs and reporting to the Facilities Maintenance Director, to manage and lead Facilities Managers and Facilities Area Manager (Shift supervisors). The primary responsibility is to maximize equipment uptime, execute equipment maintenance and projects in a fast-paced, dynamic work environment. The successful candidate will be a highly experienced subject matter expert in facilities maintenance, workplace safety, and data driven management and leadership. A background in MHE systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to facilities maintenance leadership. Key Responsibilities include: • Provide leadership, mentor and manage field-based Facilities Mangers in the expansion and continuous improvement of Amazon’s North American Fulfillment Network. • Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience. • Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques. • Provide oversight for budget development and execution, and capital planning. • Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale. • Provide frequent on-site monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network. • Leverage the entire maintenance team for the benefit of the North American network. • Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing. • Provide Fulfillment Center General Managers with visibility over facilities manager responsibilities so that they can better understand, lead, mentor, and manage FMs. • Recruit, interview, and hire bar raising talent in the Facilities Maintenance and Facilities Area Manager roles. • Help create a world-class facilities maintenance organization. • Be willing and able to relocate for the needs of Amazon. - BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience- Previous corporate and/or regional facilities roles leading 250 or more employees including salaried employees- Experience leading change in a multiple site environments- 7+ years experience managing employees and their performance- Ability to travel up to 80%- Strong communication, teambuilding, and influencing skills- Thrives in a fast-paced, dynamic environment, with high expectations- Manufacturing or complex industry experience and has had maintenance report up to them.- Thinks big! Proficient data analyst and new processes developer/adapter- Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.- Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills- Strong knowledge and experience with the major MHE integrators- Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.- Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL- MBA or other Masters degree and/or Six Sigma Black Belt Certification a plus- Professional Engineering registration a plusAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ( ) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ( ) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems- Able to troubleshoot basic input and output function of building operations- Experience with a Computerized Maintenance Management System (CMMS)- Continuous improvement mindset- Willingness to learn and grow within Amazon RME- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- 2+ of experience working with Programmable Logic Controller (PLC) based controls systems- 2+ year of knowledge with electrical and electronic principles- Experience with robotic operation and maintenanceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilitiesSupport to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)Quickly resolves any potential issues that may impact driver and customer delivery experience.Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.Shift work will be required, potentially to include nights, weekends and Public Holidays.Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting parties that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. - 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Experience in resolving conflicts and set appropriate expectations with customers- Experience providing crisis management triage- Exemplary performance record, particularly with regard to quality & productivity- Experience working in fast paced environments, and manage workload even during times of stress or escalated activity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the AMER Portfolio Strategist role will oversee the creation and delivery of portfolio-wide AMER transaction strategies down to the city, building and org level. This role will lead the prioritization and presentation of strategic insights and recommendations to lease, build, move, consolidate, close etc. sites to GREF decision makers and senior Business leaders for alignment. The Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders; and use reporting and research trends to drive meaningful interactions with Business leaders that enable data-based decision-making processes. They will use a customer-centric approach, by partnering with them to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing and presenting recommendations to acquire or dispose of sites by leveraging Amazon’s size and scale and translating business requirements into effective solutions aligned with the workplace strategy.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Work cross-functionally with a wide range of teams including Amazon Business Orgs, Regional Portfolio Management, Occupancy Planning, Design and Construction, IT, Security, Workplace, and Facilities.• Lead the creation of city-wide strategy plans for major metro areas; and develop portfolio plans that align to business goals, growth projections, customer needs, and market trends.• Oversee supply and demand (current/forecast) requirements by city and design portfolio strategy scenarios to identify approaches that best align with business goals.• Identify opportunities and provide guidance to optimize space for all orgs within the existing portfolio and new acquisitions.• Effectively prioritize work efforts across vendor partner contingency.• Effectively manage cross-functional engagement with the city, internal stakeholders (SPM’s, D&C, MAC, RE&F), and customers to drive coordination of efforts. - Bachelor’s degree in Finance, Project Management, architecture, interior design or another related field.- 8+ years professional experience demonstrating success in portfolio strategy leadership, broad scale occupancy planning, and move management projects.- 6+ years of experience in program or project management, with an emphasis in delivering cross functional projects. - Proven experience in leading and managing teams, with a focus on delivering high-quality outcomes and fostering a collaborative work environment. - Strong ability to think strategically and develop long-term occupancy plans that align with business objectives and real estate strategies.- Expertise in analyzing complex data sets, identifying trends, and using data to inform strategic decisions and optimize space utilization.- Excellent communication skills, with the ability to engage and influence stakeholders at all levels, build strong relationships, and manage expectations effectively. - Strong project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and ensure timely delivery of high-quality outputs.- In-depth understanding of occupancy planning, space management, and corporate real estate, with experience in managing large, geographically diverse portfolios.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Northeastern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects - Ability to think strategically and develop long-term occupancy plans that align with business objectives and real estate strategies.- Expertise in analyzing complex data sets, identifying trends, and using data to inform strategic decisions and optimize space utilization.- Excellent communication skills, with the ability to engage and influence stakeholders at all levels, build strong relationships, and manage expectations effectively. - Solid project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and ensure timely delivery of high-quality outputs.- In-depth understanding of occupancy planning, space management, and corporate real estate, with experience in managing large, geographically diverse portfolios.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,300/year in our lowest geographic market up to $192,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Reliability & Maintenance Engineering (RME) is hiring for Area Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil)- Willing to travel up to 50 miles to different sites- Leadership experience- Experience in project management- Electrical and electronic principles- Blueprint and electrical schematic reading- Knowledge of CMMS programs- Preventive maintenance procedures- Industrial electrical- Industrial controlsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.