Manager Quality and Risk Management

Salary Range: $87,500 to $95,000 Annually Summary: Under the direct supervision of the Quality Management/Risk Management Director, the Quality Management/Risk Management Manager is responsible for providing management support to the Agency’s Quality Management/Risk Management Program, which includes The Joint Commission Ambulatory Program, The Joint Commission Patient-Centered Medical Home Certification, Quality Management Trainings, Quality Management surveys, clinical risk management program, QM/RM staff supervision, and other related projects as assigned. Additionally, the manager prepares Quality Management/Risk Management narrative and data reports. ...

Risk Manager II, Brand Escalation and Engagement Management

Risk Manager II, Brand Escalation and Engagement Management At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust, the Selling Partner Abuse team works with merchants, brands, and customers to identify and prevent product abuse in areas such as copyright, trademark, and counterfeit for our customers worldwide.We are looking for a Program Manager or Risk Manager to investigate complex incidents of suspected intellectual property infringement and product abuse. You will work closely with brands, sellers, and vendors and implement policies, tools, and technology innovations to protect customers and brands, to defend intellectual property, and to ensure compliance with Amazon policies.In this role, you will partner with numerous teams at Amazon and interact with multiple core functionalities and systems of the worldwide Stores. You will communicate with Amazon (senior) leadership on complex investigations and improve the way Amazon protects customers from harm.Key job responsibilities ...

Manager, Risk Management, Brand Protection - EMP

Experience defining program requirements and using data and metrics to determine improvements 5+ years of experience delivering cross-functional projects 5+ years of experience in program or project management 5+ years of experience working cross-functionally with tech and non-tech teams Bachelor’s degree required. 5+ years of relevant experience in Project Management. 5+ years managing global stakeholders in cross-functional projects. Exceptional written, verbal, and interpersonal communication skills; proven ability to guide cross-functional teams through influence versus direct management. Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. Ability to diagnose problems, identify root causes, and develop and drive appropriate solutions. Positive, proactive and always able to exercise great judgment. Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative. Ability to operate simultaneously and effectively in both tactical and strategic mode. Scope Manager, Risk Managers will lead teams which will be responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Vice President (VP)+ stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with WW program teams for abuse investigation, RC/PA finalization and seeking directors and higher approval and alignment. ...

Sr Risk Manager, RISC

6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelor's degree or equivalent The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety policies. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. ...

Production Planning Analyst, Latam Production Planning Team

Production Planning Analyst, Latam Production Planning Team Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. ...

Production Planning Analyst, Production Planning Team

Production Planning Analyst, Production Planning Team Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Production Planning Analyst to support our production planning team (PPT). At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon’s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers’ experience. This person will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our European Fulfillment Centers. We are looking for a passionate, analytical and technical person who will be improving the accuracy and efficiency of the planning process. An analyst will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations’ leadership, HR, finance leadership, supply chain, transportation and the software development team in Seattle. Key job responsibilities Interacting with and influencing business and finance customers to gather and present data. Supporting with input forecasting using trend analysis and statistical modeling to drive decision making. Be responsible for the Production Planning as well as cost and service optimization for the MEU and potentially wider EU network Building short/medium and long term operational plans to minimize variable costs associated with staffing Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing. Participate in global operational and production planning initiatives and project roll outs to cater to growing business needs Promote process improvement and standardization of processes across all sites in the network We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND ...

Trust & Safety Analyst

If you are interested in this position, please apply on Twitch's Career site here . About Us: Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities. ...

Program Manager, FinOps PMO, FinOps PMO

At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines.In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in the LATAM region.Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation.Who are we looking for?The successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven and virtual environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distil complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.Finally, we require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results. ...

Risk Consultant

Job Description Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. ...

Sr Risk Manager, RISC

Job ID: 2798994 | Amazon.com Services LLC The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety policies. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end-to-end product safety solutions by onboarding, managing, auditing labs and working with multiple stakeholders internally and externally to scale this area. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective mechanisms to scale policy compliance. ...

Senior Risk Manager - Verifications (Mandarin), Selling Partner Identity Verification

Senior Risk Manager - Verifications (Mandarin), Selling Partner Identity Verification Job ID: 2843745 | Amazon.com Services LLC At Amazon, our vision is to become the most customer-centric company on earth. Achieving this goal requires maintaining a safe and compliant store for our selling partners and customers. A key way we do this is through knowing and verifying our selling partners and their businesses, payment instruments, and other relevant information. ...

Sr. Risk Manager, AU Arbitration Lead, Flex SLS

AU Flex Labour and Conciliation Manager, Flex SLS Job ID: 2700343 | Amazon Commercial Services Pty Ltd At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We're doing this by building a world class last mile operation, significantly complemented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. This role affords an opportunity to work on the cutting edge of innovation, while directly contributing to driving an improved experience for Amazon customers and Delivery Partners. ...