Sales, Advertising, & Account Management

Amazon Shipping is innovating in the Operations and Logistics space and is looking for a driven, high-performing Sales Development Representative to work with retailers in the US. In this role, you will facilitate the usage of Amazon's logistics capabilities to service their customers' needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, leading a team of Sales Development reps, and will have familiarity with leading sales prospecting, lead generation, and working with large customers.The ideal candidate will have experience in finding prospective accounts to identify new customer opportunities, and comfortable navigating ambiguity and operating in a scale-up environment. You will have a proven track record of meeting and exceeding commercial goals. You will have a track record of strong employee development. Key job responsibilities• Mid-level experience in sales development and/or technical background and interest in developing a career in sales• Self-starter with highly developed interpersonal skills, decisive, and results-oriented with excellent written and verbal communication skills• Work with other sales team members to ensure opportunities are understood and next steps are clearly defined via discovery and qualification calls• Utilize product knowledge and internal resources to leverage technical skill sets to understand customers' needs• Achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created• Support building leads and pipeline for the sales team by leveraging outbound prospecting and qualifying inbound opportunities, as well as supporting self-service shippers through the end-to-end registration process• Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools• Manage a team of Sales Development Reps coordinating employee coaching and developmentBASIC QUALIFICATIONS4 year bachelor degree with mid level experience in marketing and sales development. Experience with people management and employee development. ...

Amazon Web Services (AWS) is leading the next paradigm in computing and seeking talented individuals for an exciting role of Partner Sales Manager. Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of choice?The AWS Partner Network has grown to tens of thousands of partners worldwide and these Technology Partners (ISVs), and Consulting Partners (Systems Integrators, Solution Providers, and Professional/Managed Services Partners) deliver key services that drive customer mission outcomes. This role is focused on AWS Partner strategic engagements focused on serving Nonprofit Healthcare (NPH) customers with our AWS NPH sales teams.The Partner Sales Manager is partner agnostic and leverages partners to drive service adoption and exceptional customer outcomes in the territory based on the partner expertise. Ultimately, you will be responsible building a strategic plan to drive top-line revenue growth and customer adoption across your given territory. The ideal candidate will possess industry knowledge, direct and partner (indirect) sales experience, and demonstrated proficiency scaling business with partners. An ideal candidate should also demonstrate the ability to think strategically about customer needs/outcomes, solutions, and technical challenges, with the ability to build and convey compelling value propositions.Key job responsibilitiesThe Partner Sales Manager owns the AWS NPH partner go-to-market for a given geography or strategic initiative. This role will focus on accelerating heathcare providers' EHR platforms to AWS. NPH PSMs are expected to:* Have a holistic view of the Partner Ecosystem in a local market, a deep understanding of the partner capabilities and solutions that drive incremental value for customers.* Advise customers and AWS NPH sales teams on the value of partners, engagement best practices, and recommend qualified partners to support customer outcomes.* Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on customer outcomes.* Become a trusted member of the sales team in the assigned sales district(s) to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.* Work closely with Partner Solution Architects (PSA) to ensure partners deliver quality results and work with Partner Development Managers (PDMs) and/or Partner Account Managers on engaging their partners in the local market.* 25% to 50% travel is requiredAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS7+ years of direct sales or business development experience5+ years of experience working with partners through account management, product management, program management, and/or business development engagements ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the ISV Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping ISV customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the ISV sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Please note the following eligibility requirements to apply for this role:• Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to begin 40-hour/week, full-time employment in June 2025.• We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Job summary Amazon is looking for smart, analytical, and customer-obsessed undergraduates to help build a world-class shopping experience and serve as the leadership pipeline for our rapidly growing global retail business. This role provides an ideal start to a dynamic career path at Amazon for an ambitious candidate who is eager to drive a business. The ideal candidate will be ambitious, an effective communicator, and problem-solver. In this role, you will be driving the business results of your vendors and product subcategories. Your direct responsibility will be to manage performance of a product portfolio. Day-to-day tasks may include developing and growing vendor relationships, negotiating contracts, determining promotional strategy, developing marketing programs, inventory management, product launches, and conducting detailed analyses to identify growth opportunities driving sales and margin improvements -among other initiatives. You will also create best-in-class customer experiences, and play a critical role in managing strategic and established brands to drive profitability and topline performance for your category. The Customer Success Manager career path offers the opportunity for advancement into a variety of leadership roles including marketing/merchandising, vendor management, product management, and inventory management. BASIC QUALIFICATIONS• Experience with Microsoft Excel• Experience analyzing data and best practices to assess performance drivers• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2024 and June 2025, or graduated from a bachelor’s degree program in the past 24 months ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Retail/CPG Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping Retail/CPG customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Retail/CPG sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. Amazon’s video ads program is fast growing segment of our business, and offers opportunities for advertisers to show case their brand and product via video. Our Streaming TV advertising program includes opportunities within premium content and live events, providing unparalleled measurement. Amazon Advertising is seeking an Account Manager to support our Mid-Market team within our Large Customer Sales organization. This is an exciting opportunity to support our rapidly growing Streaming TV business, reporting to the Senior Manager, Account Management. This role will be focused on activating and growing net-new business. As the primary account owner of net-new business post-launch, ideal candidates will over-index on ownership and an ability to automate whenever possible. Candidates should excel at leveraging Amazon strategies and performance insights to drive revenue growth through upsells and renewals.Key job responsibilities* Sales Account Manager generates advertising revenue through upselling post-launch through performance insights and strategies* Automate through client education of self-service tools and existing, relevant auto-pitches and automated content* Intake of converted pipeline and full ownership of sales calls post-launch, delivering superior customer service.* Earning Trust while influencing buying decisions.* Map account strategies, aligning resources and uncovering which of our video products best serve the advertiser’s needs.* Establishes credible relationships with agencies and advertiser decision makers* Prepares and delivers customized sales presentations to clients.BASIC QUALIFICATIONS- 3+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. • Bachelor's degree or equivalent. • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful, measurable results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com and services including Prime Video, Twitch, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads a priority partner to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on the Hardlines Enterprise team you will partner with peer Account Executives and use your 7+ years of experience selling digital advertising solutions to a single Fortune 100 brand and their ad agencies to successfully grow the advertiser’s US revenue. With your broad and long-standing client-side and agency relationships within the digital media world), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertiser and position a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross-functional teams successfully to deliver results for your advertising customers is required.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.Key job responsibilities• Make strategic recommendations on Amazon Ads solutions, tailored to client marketing intiatives• Deliver the highest level of sales and customer service to our clients to retain and grow revenue.• Prospect, penetrate and create new relationships cross the advertiser’s lines of business, including driving new deals to closure.• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.About the teamWe lead with customer obsession, laser focused on growing our clients business while growing as individuals ourselves. We thrive in a collaborative environment, working harmoniously across multiple partner teams to deliver for our customers. Our vision is to be the best version of our team as possible, exceeding sales goals and delighting clients. We develop deep relationships with our clients, challenging them with a long term growth lens both on and off Amazon. We identify and overcome obstacles, leading with a solution mindset. We have fun and make history while doing it.BASIC QUALIFICATIONS• 5+ years of B2B sales experience• 7+ years of digital media ad sales experience• 5+ years of B2B sales across fortune 500 advertisers and agencies experience• Experience closing sales and revenue generation ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction BASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a Brand Manager to join Amazon's exciting and fast-paced team leading the go-to-market strategy for High Value Emerging Brand (HVEB) account management, within the North America Stores Strategic Partnerships Team (SPT). Candidates must have proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task and a proven record of driving category growth. They must be an effective leader and communicator in working with some of Amazon.com's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.The successful candidate will be able to:Lead complex, retail and third-party launch activations in partnership with Launchpad Marketing, SPRS, and SPT. Build process to scale onboarding and growth across a large number of brands and projects.Craft compelling businesses narratives and strategic Go-To-Market plans for high-profile launches.Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments.Maximize Amazon’s business profitability and selection expansion opportunities.Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience.Create go to market plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies.Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers ...

As AWS continues to rapidly grow, we seek experienced and talented Account Managers to own, operate and help define multi-year strategy for a named set of accounts within our Digital Native Business (DNB) Segment. DNB's Mission is to enable fast-growing companies to disrupt, create, and transform industries through rapid adoption and deployment of cloud technology. We meet customers within their business evolution and cloud journey, providing Amazonian inspiration and leading edge solutions that advance their digital offerings and the AWS service portfolio. You will manage approximately 3-6 MarTech and AdTech customers with complex infrastructure requirements. You will be selling into multiple lines of business within each account to grow revenue, drive executive engagement, and deliver our customer's desired business outcomes. In this role you will demonstrate high emotional intelligence. This is an exciting and dynamic opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and fresh perspectives to customers and prospects. Key job responsibilities - Lead a Customer Obsessed business that delights our customers - Accelerate customer adoption through a comprehensive GTM Strategy to achieve Customer Outcomes- Drive market share while achieving/exceeding revenue and non-revenue goals- Demonstrate a history of executing complex deals- Become deep in the MarTech and AdTech industries to create and articulate compelling value propositions around AWS Services- Leverage relationships with internal stakeholders to further adoption of AWS services in your customer base- Develop and work with partners to extend reach and drive adoptionBASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud, or SaaS markets selling to C-level executives. ...

Amazon Web Services (AWS) is seeking a Senior Deal Negotiator for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and to establish AWS as their key cloud technology provider.As a Senior Deal Negotiator, you will analyze and develop deal terms, review and simplify complex scenarios, and craft elegant deal solutions. You will work with customers and internal stakeholders to define and communicate streamlined deal workflows, build consensus, and close commercial transactions. In this customer facing role, you will formulate, negotiate and close AWS Private Pricing Agreements (PPAs), navigate the AWS approval process, coordinate critical phases of simultaneous and multiple deal cycles, and ensure consensus with all relevant stakeholders.You will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities• Execute deal and competitive structures: maximize the value of opportunities consistent with AWS objectives and requirements.• Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities.• Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms: provide creative solutions to the customer, the AWS sales field, and leadership.• Engage directly with the customer on commercial and contractual terms.• Close commercial transactions: brief senior management and coordinate internal and customer stakeholders.• Facilitate alignment and effective AWS communication. Inspire and influence internal stakeholders, experts, and other indirect resources to remove obstacles, resolve conflict for productive engagements.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 12 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure - 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals - 5 + years proven legal expertise on large and complex IT commercial deal terms - Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

AWS is seeking an experienced and self-starter Sr. Account Manager responsible for driving strategic engagements, adoption and growth of AWS services within our US Department of Health and Human Services territory. This role demands a deep understanding of HHS missions and challenges, enabling the delivery of innovative cloud solutions tailored to the Department's needs. The Sr. Account Manager will cultivate and maintain high-level relationships with key HHS stakeholders and industry partners, ensuring exceptional customer service and satisfaction. This position will leverage AWS's extensive suite of products and services to drive digital transformation and operational efficiency within HHS. Additionally, the Sr. Account Manager will collaborate with cross-functional AWS teams to align solutions with HHS's strategic objectives and compliance requirements.Successful candidates will leverage the richness of the AWS cloud computing platform to drive the right technology solutions and enable the technology ecosystem supporting the various missions across HHS.Your responsibilities will include engaging with key industry customers and strategic industry partners, attending and speaking at industry events, leading the process to help drive industry solutions that create significant new business opportunities for AWS. You will work closely with AWS Solutions Architects, service teams and senior engineers at both the top software vendors and partners to develop and promote cloud based solutions.Candidates must have great communication and technical skills, with the ability to interact with AWS customers at any level, from executive, to clinician, to developer. The candidate should have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.Key job responsibilities• Serve as a key member of the AWS FedHealth team to drive overall AWS market and service enablement strategies.• Define and execute on a strategic market development plan and ensure it's in line with the AWS strategic direction, in partnership with key internal stakeholders (e.g. service teams, marketing, partner team, legal, support, etc.).• Define and size segments, identify and engage key customers, and identify and engage key partners including ISVs and system integrators.• Support healthy pipeline creation by engaging with key prospects and partners.• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings.• Present business reviews to the senior management team regarding progress and roadblocks to expanding our reach in the industry.• Handle a high volume of engagements and interactions in the fast pace of the cloud computing market.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

This role can be based in one of our approved office locations in Santa Monica, CA. Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement, relationship building, and analytical skills are key to developing a trusted advisory relationship to guide and influence vendors to achieve their strategic and tactical goals.The Amazon Vendor Services Team works with Vendors who sell products such as: Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.) BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Customer Success Managers have a clear path to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Interface with multiple portals to develop product messaging on Amazon.com, monitor catalog inventory positions, and track sales performance Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide support and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Pitch promotional opportunities to help vendors drive revenue growth to meet their YoY goals Engage multiple internal stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, issues, and projectsBASIC QUALIFICATIONS Bachelor's Degree Experience with Microsoft Excel Experience analyzing data and best practices to assess performance drivers 3+ years of professional work experience Data analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Skills for building professional relationships Experience rapidly adapting to change and dealing with ambiguity ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Austin, TX, candidates can can selected to be located in any of our approved office locations: Seattle, Santa Monica or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.Amazon Business is seeking a dynamic and motivated Sales Manager to lead our Seller Assist Account Management organization. The Sales Manager will be responsible for leading a team to drive business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will lead Account Managers to influence their Selling Partners by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. This will require you to work in a fast moving and sometimes ambiguous environment and leverage effective C-level communication skills, and relationship management to help develop and execute a win-win business plan to help Selling Partners expand B2B revenue. Additionally, you will use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to deliver results. You will identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.This role can be based in one of the following locations: Seattle, WA; Austin, TX; Dallas, TX; New York, NY; or Boston, MA.Key job responsibilitiesA successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Sales Manager include but are not limited to:* Hire & Develop Account Managers as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Sellers to grow adoption of Amazon Business features.* Lead your team to drive performance through developing and managing account growth plans with Selling Partners in tandem with internal teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Drive the successful recruitment of a target set of enterprise distributors and manufacturers* Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures.* Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfactionBASIC QUALIFICATIONS* 6+ years experience in one of the following roles, business sales or business development, account management, vendor management, project management or ecommerce.* 4+ years of business facing sales or negotiation experience working with and influencing large businesses* 4+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel* 2+ years of experience delivering cross-functional projects that innovate on behalf of the customer* 2+ years of experience leading a team to achieve multi-year growth targets and goals.* Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities* Bachelor's degree ...