Customer Practice Manager, ISV, ProServe NAMER

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the ISV Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping ISV customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the ISV sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Business Development Rep- Channel, Amazon Key

In this role, you'll be a part of Amazon Key’s Channel Sales team. The team is in charge of building strategic relationships with top channel partners throughout the country. You'll be responsible for growing Amazon Key's presence through your strategic relationships with channel partners. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team's job to manage our top strategic partnerships and serve as escalation path for the success of our building management customer service.Key job responsibilities • Proactively manage and grow a portfolio of strategic channel partners to drive sales• Collaborate closely with partners to position Amazon Key as a primary solution for their customer base• Support the end-to-end sales cycle, from initial discovery to contract negotiation and implementation• Train channel partners to ensure they are able to drive each Amazon Key solution • Serve as the main point of contact and strategic advisor for your partners, providing exceptional client service and support • Identify and capitalize on cross-selling and up-selling opportunities to expand Amazon Key's footprint within your partners customer base• Partner with internal teamsAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistics' delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience in setting up and managing a sales pipeline- Experience with business development, partnership management, or sourcing new business ...

Ad Tech Consultant, Ad Tech Solutions

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business.Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking a Technical Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer organizations solve complex technical challenges so that their agency or brand can make better strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams.Key job responsibilities- In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms. - Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals.- Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on – and off – Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation.- Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps.- Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. - This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed.BASIC QUALIFICATIONS- Bachelor's degree, or 5+ years of professional or military experience- 5+ years of technical specialist, design and architecture experience- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 5+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- 3+ years of cloud and on-premise integration experience- 3+ years of integration, testing and automation experience- 3+ years of continuous integration and continuous delivery (CI/CD) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 5+ years of external or internal customer facing, complex and large scale project management experience ...

Strategic Account Manager, Amazon Publisher Services

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app, and streaming TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from Amazon and other programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.We are seeking a technology-savvy and customer obsessed Strategic Account Manager. In this role, you will have the opportunity to join Amazon’s rapidly growing Advertising organization and help build industry-leading solutions for publishers. You will own relationships with some of the largest publishers and maximize the value our publishers receive from APS’ suite of cloud services.Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customer’s environment, and drive discussions with senior leadership regarding growth opportunities, incidents, and quarterly business reviews. You will provide advocacy and strategic direction to help plan and build solutions for internal and external customers. The close relationships developed with your customers will empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS.Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, Austin, New York, Los Angeles, London, and Tokyo. Learn more at aps.amazon.com.Key job responsibilities* Manage all phases of relationships with our North America publishers* Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities.* Successfully launch new publisher products, share publisher and overall industry feedback and guide publisher program strategy.* Analyze performance data and provide data-driven insights to improve our advertising programs.* Define processes and workflows that help deliver amazing customer experiences.* Develop solutions to address key operational challenges, customer pain points, and sources of friction.* Employ consultative, long-term approach and build productive relationships with publishers.* Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program.About the teamAmazon Advertising is a fast-growing multi-billion-dollar business that includes advertising on desktop, mobile, and connected devices. Ads appear on Amazon and thousands of third-party sites.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers ...

Sr. Account Executive, Hardlines

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.This is an opportunity to sell world-class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Deliver high level of sales and customer service to our agency and brand media clients.• Demonstrate internal leadership across account team and partner groups.• Build and execute overarching full funnel strategy from big ideas to analytical recommendations.• Prospect and create new relationships with clients at all levels within large advertiser organizations.• Retain and grow revenue from existing advertisers.• Identify net new revenue opportunities from existing advertisers.• Understand Amazon's search, display, video, and audio advertising opportunities and tools to help build relevant advertising solutions for our advertisers.• Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.• Exhibit knowledge of e-commerce industry and competitive environment.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of Ads sales experience- 7+ years of digital media ad sales experience- 5+ years of sales across fortune 500 advertisers and agencies experience ...

Account Rep II, SPRS

Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account Representative will be responsible for recruiting and launching new brands within the Softlines, Hardlines, Seller Growth, BBA or Consumables category. Key job responsibilitiesThis person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.A day in the life - Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Create and articulate compelling value propositions around the Selling on Amazon product. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business.About the teamSelling Partner Services, Tenets:[Customers] We serve several Customers - Amazon's end customers, or "Buyers"; Selling Partners, including Brands, Resellers, Distributors and Agents; Solution Providers, such as third party developers; and internal business teams. We build solutions designed to improve the experience for all Customers, thus driving our virtuous flywheel. When we have to make trade-offs, we bias towards improving the Buyer experience over all others, Brands over other Selling Partners, and Selling Partners over Solution Providers.[Transparency] We succeed when our Selling Partners succeed. We will be intentionally transparent with Selling Partners, providing them the appropriate tools, data and guidance to run their business on Amazon, while holding a hard line on policy adherence, terms negotiation and delivering value to our Buyers.[Communication] We communicate with our Customers in a congruent voice that doesn’t expose our internal organization structure. We communicate optimally on the length and frequency of our messages in order to reach our Customers via their preferred means of communication.[Automation and Simplification] Our preference is to simplify the tools used by Selling Partners and eliminate manual work through system automation. Where full automation is not possible, we enable self-service through system-directed human workflows.[Extensibility] We strive to provide Selling Partners a comprehensive toolset to manage their business on Amazon while enabling both Selling Partners and Amazon businesses to extend our capabilities as needed.[Community Guidance] We prioritize recommendations, insights and actions to help Selling Partners grow their business on Amazon. We maximize Selling Partner engagement as we continuously measure, audit and drive improvements to prioritization approaches and personalized experiences.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Account Executive, Amazon

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

ISV Principal Account Manager, Data, Analytics, and Generative AI Team

We are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping existing AWS customers operate on AWS and innovate on our platform. Do you have the business savvy to work with a cross-functional team that includes specialists, solution architects, and product and partner teams to deliver business growth for AWS and our ISV customers? AWS is seeking an experienced Enterprise Sales Representative to lead and expand the business with our existing customer base.The Principal ISV Account Manager is responsible for creating and executing the account strategy and leading the extended team so the customer achieves its growth targets, thereby AWS achieving increased levels of revenue and service growth. It is critical that the Principal ISV Account Manager has an extensive track record of building and nurturing senior level relationships with complex customers, has a hands-on approach to developing new opportunities, public cloud technical acumen, has led a large team of extended resources, and is familiar with GTM partnerships.Key job responsibilitiesWe are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping existing AWS customers operate on AWS and innovate on our platform. Do you have the business savvy to work with a cross-functional team that includes specialists, solution architects, The Principal ISV Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales.The skills required to build relationships across an account include creative systems thinking, visioning and executing via collaboration with an extended team to address customer's needs. The Principal ISV Account Manager is responsible for selling at the most senior level (C-level) within the account and implementing a broad strategy for earning customer acceptance and AWS service implementation. The Principal ISV Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for customer and balance that with AWS business needs. This includes dotted line responsibility for partnership and technical collaboration.A day in the lifeYou’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it’s always “Day 1”.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of technology related sales, business development or equivalent experience- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent ...

Sr. ProServe Account Manager , Global Health & Nonprofits

AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.As a Sr. ProServe Account Manager, you will be responsible for the following: - Owning the sales process from conception to end.- Engage with customers to understand their business drivers and application portfolio.- Development of long-term Cloud Strategy for customers.- Identify & develop specific opportunities and supporting business cases.- Deal shaping, including estimations and deal pricing.- Contract negotiations & closing.- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities.- Mitigation of delivery risks & issues.- Overseeing delivery of projects in account, ensuring high quality delivery.- Act as single person of contact for Customer executives, developing deep, trustful relations- Educate customers on AWS services and translate those into a clear business value proposition- Envision and inspire customers- Coaching Customer and Partner teams to be self-sufficient.A day in the life- Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a geographic territory and/or for a named set of customers.- Enable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risks.- Support the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contracts- Lead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skills- Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps- Think big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement services.This is a client facing role. You should have experience working with healthcare providers. You will be required to travel to client locations when needed (up to 50%). About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of IT consulting/management experience, with IT Transformation experience in customer-facing roles- Business development experience including multiyear, multiple service offerings with a total contract value of +5M agreements.- Experience with creating opportunity pipeline, closing deals and achieving bookings and revenue targets.- Experience working with selling technology services to higher education, and/or state or local government entities ...

Sustainability Certification Manager, Climate Pledge Friendly

Climate Pledge Friendly helps customers discover and shop for more sustainable products. We partner with trusted third-party certifications to highlight products that meet sustainability standards and help preserve the natural world. Shifting customer demand towards more sustainable products supports our broader commitment to help preserve the natural world.The Climate Pledge Friendly (CPF) team is seeking a Sustainability Certification Manager to grow our collaboration with the world’s most credible and influential sustainability organizations. You will partner with sustainability certifications to accelerate progress in environmental impact areas, develop rich environmental expertise and work closely to collectively improve standards across multiple environmental impact areas. You will deepen relationships with senior executives at the world’s most trusted and influential sustainability organizations, and form joint business plans and long-term strategy that grow their catalogs of sustainable selection on Amazon. You will set aggressive goals, evangelize the program both internally and externally, and drive accountability across organizations. You operate strategically, ensuring that the world’s most credible products substantiated by trusted sustainability partners qualify for CPF, making us the world’s #1 trusted destination for customers to discover sustainable products. Key job responsibilities-You set the strategy for growing selection and increasing efficiency across certifiers focusing on multiple environmental impact areas, working through your team to achieve goals-You dive deep in the details of certification requirements and processes, and become the single threaded expert on your certifications uncovering opportunities-You establish ambitious goals and hold your partners accountable for delivering on share objectives-You coordinate across cross-functional teams and categories, communicating with key stakeholders, all while meeting tight deadlines-You develop a thorough understanding of your environmental impact areas, diving deep to uncover opportunities, and proactively educating key stakeholders across Amazon to scale your expertise-You define the long-term objectives of your business, and inform the central product team’s roadmap based on your team’s insights -You work across teams and external organizations to identify case studies, identifying best-in-class innovation and compelling ROI stories that further accelerate CPF’s flywheel across categories -You maximize opportunities by helping partners onboard to automated processes, delivering a more hands-off-the-wheel experience for your partners. About the teamAt CPF, we are an ambitious and purpose-driven team on a mission to help customers discover and shop for more sustainable products. Our team is motivated by a shared passion for sustainability and commitment to preserve our natural world, and to create best in class sustainable shopping experiences for our customers. If you are looking for a team that strikes balance between audacious goals and mutual support and a learning culture, and Leadership that has your back, pushes you to excel, and cheers you on along the way, then come join us.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience in setting up and managing a sales pipeline- Experience in Product Certifications ...

Sr. Partner Sales Manager, US ISV Partner Sales

Would you like to be part of a team that is redefining the technology industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world-class candidates to help drive opportunities with leading AWS Consulting and Technology Partners in the US. As a Senior Partner Sales Manager, you will drive top-line revenue growth through the engagement of AWS Partners. The ideal candidate has experience in creating and delivering Customer value by matching Partners' capabilities and solutions to customer needs identified by field sales reps and their teams. An ideal candidate should also have a demonstrated ability to succeed by working with cross-organizational groups, thinking strategically about business and technical challenges, and by building and conveying compelling value propositions around Partner capabilities.Key job responsibilitiesYour broad responsibilities will include defining and executing strategies to achieve Partner and Sales organization goals, establishing business and technical relationships with Partners, Sales teams, and Customers, and managing the day-to-day interactions between these organizations in order to create opportunities that ultimately deliver value to AWS Customers.You will be expected to: - Have a broad, holistic view of the AWS Partner community in local and regional markets and a deep understanding of partner capabilities and solutions that will delight AWS customers - Advise Sales teams and take on customer engagements to drive the value of Partner engagement and recommend qualified Partners that can meet and support AWS customer needs - Manage Partner engagement in AWS accounts with a focus on business outcomes to expand existing AWS footprint as well as originate new Customer engagements with Partners to grow overall revenue - Become a trusted member of the Sales team to develop and execute on joint Partner/Sales strategy, own opportunity execution with Partners, leverage Partner programs, and coach Partners on strategy and best practices - Work with Partner Solution Architects (PSAs) and Partner Development Managers (PDMs) on effective engagement with their managed Partners in local markets to drive solutions that deliver outcomesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS7+ years of experience in technology-related sales, consulting partner management, or business development. -5+ years of experience working with multiple stakeholders and cross-functional teams (e.g., account management, marketing, solution architects, program managers, and product teams). -Experience increasing technology adoption and creating long-term transformational account strategies. -Experience working with and presenting to C-level executives, IT leaders, and other lines of business. ...

Principal Sales, Games, AGS-NAMER-US-FIELD-SALES-TMEGS-GAMES-ENTERPRISE

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the industry leading game companies like Riot Games, Ubisoft, Take-Two Interactive, and Zynga.Video games are one of the largest forms of entertainment in the world, with 2 billion gamers playing a diverse range of games on PCs, mobile devices, and consoles. AWS is actively investing in this space and is looking to help game developers and publishers acquire and retain players by delivering industry leading solutions. Would you like to be part of a team focused on increasing adoption of the AWS platform by engaging with companies and game developers building the next generation games? Do you have the business savvy and the technical background necessary to help further establish AWS as the leader in games? Do you enjoy complex negotiations with C-Suite stakeholders?This role requires a proven track record of success earning greater penetration & partnership in highly competitive accounts. Executive level engagements with the ability to problem solve with complex solutions are mission critical areas of engagement. The ideal candidate will have a mixture of business and technical cloud skills enabling them to understand problems faced by the world's largest and most successful game companies. The candidate knows how to write to, communicate with, and identify executives critical for driving BHAG goals. Understanding games is more important than being an active player.How to separate yourself as a candidate:• Have cloud certifications, AWS not mandatory• Hunter mentality with a proven track record of breaking into accounts• Able to project manage multi-channel sell to and sell with motions• Experience in partnership/channels/bd• Have experience negotiating, failing, and succeeded executing 8 to 9 figure sizes deals• Familiarity or direct experience with games industry: economy systems, game dev cycles, and how game companies are enterprising with their businesses outside of just making gamesKey job responsibilities• Customer Relationships Management• Executive Stakeholder Management• Strategic Planning• Leading a secondary sales rep• Industry Analysis• Partner Motion Contributions• Prospecting• Salesforce/Anaplan Forecasting/Reporting• Contract Management• Competitive ExcellenceAbout the teamThis role is part of the Enterprise Games Team at AWS, focused on the market makers of the Games Industry. The team are either long time gamers or have covered games for an extended period. We work together to see around corners and care for the trees in the forest we nurture.About AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of technology related sales, business development or equivalent experience- Bachelor's degree or equivalent- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent ...

Principal Partner Sales Manager

Would you like to be part of a team that is redefining the technology industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world-class candidates to help drive opportunities with leading AWS GSI/Global System Integrator Partners in the US.As a Senior Partner Sales Manager, you will drive top-line revenue growth through the engagement of AWS GSI Partners.The ideal candidate has experience in creating and delivering Customer value by matching GSI Partners' capabilities and solutions to customer needs identified by field sales reps and their teams. An ideal candidate should also have a demonstrated ability to succeed by working with cross-organizational groups, thinking strategically about business and technical challenges, and by building and conveying compelling value propositions around Partner capabilities.Key job responsibilitiesYour broad responsibilities will include defining and executing strategies to achieve Partner and Sales organization goals, establishing business and technical relationships with GSI Partners, Sales teams, and Customers, and managing the day-to-day interactions between these organizations in order to create opportunities that ultimately deliver value to AWS Customers.You will be expected to:- Have a broad, holistic view of the AWS Partner community in local and regional markets and a deep understanding of partner capabilities and solutions that will delight AWS customers- Advise Sales teams and take on customer engagements to drive the value of Partner engagement and recommend qualified Partners that can meet and support AWS customer needs- Manage Partner engagement in AWS accounts with a focus on business outcomes to expand existing AWS footprint as well as originate new Customer engagements with Partners to grow overall revenue- Become a trusted member of the Sales team to develop and execute on joint GSI/Sales strategy, own opportunity execution with Partners, leverage Partner programs, and coach Partners on strategy and best practices- Work with Partner Solution Architects (PSAs) and GSI Partner Development Managers (PDMs) on effective engagement with their managed Partners in local markets to drive solutions that deliver outcomesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 10+ years of field sales experience combined with partner engagement experience with a software, cloud, or technology vendor or vendors, working directly with Partners and Sales teams to create business and technology outcomes for Customers- 10+ years of demonstrated experience working and communicating with multiple stakeholders and cross-functional teams, including Sales reps and managers, solutions architects, Partner and direct marketing, business development, and other functional teams ...

Sr. Account Executive, Financial Services

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Financial Services vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required. This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS• 5+ years of B2B sales experience • 7+ years of digital media ad sales experience • 5+ years of B2B sales across fortune 500 advertisers and agencies experience • Experience closing sales and revenue generation ...

Account Executive, New Seller Success

Are you a dynamic, high-energy sales executive with a passion for propelling Amazon businesses to new heights? Amazon Selling Partner Recruitment and Success looking for a driven Account Representative to join our elite Direct Sales new business development team. In this role, you'll be the catalyst that fuels the expansion of our Softlines, Hardlines, and Consumables categories, recruiting and launching the next wave of top-tier Amazon sellers.You will build robust pipelines of high-value and high-volume accounts, then execute cutting-edge sales strategies to exceed goals. You will have a chance to find hidden pockets of opportunity and leverage data-driven insights to provide bar raising service to the accounts you bring in! This is no ordinary sales job – this is your chance to redefine what's possible in the world of Amazon selling.If you're the driven, customer-obsessed professional we're seeking, we want to hear from you. Join our high-powered team and unlock your full potential as an Amazon Selling superstar!A day in the life- Identifying, qualifying, and onboarding the next generation of elite Amazon sellers- Analyzing customer data and crafting winning recommendations to drive exponential growth - Negotiating complex contracts and liaising with legal experts to seal the deal- Exceeding quarterly quota targets through value propositions - Diving deep into the e-commerce landscape to uncover your competitive edgeBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

AWS Sales Representative Intern, Public Sector, Global Lead Development - Worldwide Public Sector

• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer between May 27-August 15, 2025. • By applying to this position, your application will be considered for all locations we hire for in the United States.• Internship hiring for this lane will support the Worldwide Public Sector (WWPS) Sales Organization.Calling all students!! Do you have a passion to LEARN and explore new challenges, BUILD towards the future, and GROW customers cloud sales journey? Join us for an exciting opportunity to intern with our Amazon Web Services (AWS) sales team and work with a diverse team that focuses on driving greater AWS adoption and customer value. As a sales intern, you will collaborate with diverse sales teams to help build new business client leads, complete cold calling to prospect new customers, enter new client data, and assist with opportunity follow-up. During the program you will immerse yourself in cloud computing while developing business and sales acumen. You will be led through specialized training, work on individual projects, attend professional development and social events, and acquire the AWS Cloud Practitioner Certification.If this sounds exciting to you - come build the future with us!Key job responsibilities• Guide and accelerate our customers' cloud integration• Conduct sales prospecting through various ways including cold calling and email outreach• Collaborate with our business and tech teams to build solutionsBASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and September 2026 ...

Sr Sales Ops Amazon Business, AB3P

Join a $35 billion global business at the forefront of innovation, disrupting the B2B space and unlocking a $2 trillion opportunity. Leverage your expertise as a sales operations leader to drive efficiencies, maximize seller success, and propel this fast-growing startup to new heights.Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? We may have a role for you…Amazon Business (AB) teams drive the next wave of growth for our business, relentlessly innovating across a broad spectrum of functions including expanding our selection, offering competitive prices, improving world-class delivery, and providing exceptional value to our business customers. We are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).In this role, you will work with AB3Ps Sales and Account Management teams and partner teams to achieve operational excellence across businesses processes, tools, reporting, and data. You will drive key deliverables that drive efficiencies to our Sales Teams in the US and Canada and growth for B2B Sellers. We are looking for a think big (outside the box) builder that wants to gain exceptional career experience, raise the bar, and work with a great team.Key job responsibilities• Develop and implement sales processes & mechanisms for sales teams, support teams, partner teams, and the broader organization.• Manage the Salesforce CRM Platform as the administrator to include data hygiene, pipeline, lead management processes, lead distribution processes, account management processes, dashboards and reporting.• Partner with 3P Technical CRM Team to drive automation of Salesforce processes, tools, and feature upgrades to increase sales process efficiency and maximize team effectiveness for customer relationships.• Collaborate with partner organizations and leadership to identify business goals, key results needed to deliver on those goals, and close the gap on productivity barriers.• Analyze sales data, seller trends, and Rep/AM performance data to create forecasts, reports, and provide key insights to drive business decisions.• Own the execution of key components of planning, sales team mechanism tracking, performance against goals, and key performance indicators (KPIs).• Manage interconnections between systems and ensuring accurate reporting and access to data-based insights.• Familiar with key operational competencies like change management, continuous improvement, and risk management.PREFERRED QUALIFICATIONS• Master’s in Business Administration (MBA), Finance, Economics, Computer Science, Engineering, or related field.• Experience managing one or more core operational domains like change management, continuous improvement, business management, risk management, or planning.• Familiarity with AI tools in support of Sales processes, especially ones that can be used with Salesforce. • Experience developing business analytics, data visualization, forecasts, models, reports, and/or presentations.• Experience with Lean Six Sigma, Value Stream Mapping, Six Sigma Greenbelt, Scrum, PMP, or other operationally focused industry certifications.A day in the lifeActing as the Chief Operations Officer for the Amazon Business sales team, you'll own key operational workstreams and serve as the Salesforce and systems administrator for the 3P organization. Streamline lead management, seller account distribution, and account management processes. Develop insightful reports and collaborate with product teams to support B2B requirements, launch new offerings, and optimize seller recruitment and account management. Drive efficiency and effectiveness across sales processes to empower account representatives and maximize seller success.About the teamWe are the Sales Strategy & Operations team for the AB 3P GTM (go to market) organization, focused on making Account Representatives (ARs) and Account Managers (AMs) more productive, sales processes more efficient, and maximizing the Amazon Seller experience. To deliver on this vision we do what it takes to make the sales processes better so that Account Representatives can focus on the Sellers and give them the best chance for success.BASIC QUALIFICATIONS- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Associate Principal, Analytics, Analytics & Insights

Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon. The A&I organization consists of a variety of different Practices, which are groups that focus on different approaches to create these insights. We are currently looking for an Associate Principal, Analytics to join our Brand Media Insights (BMI) team. Members of the BMI team develop actionable insights to support the positioning of Amazon Ads suite of brand building ad products. Our analyses measure the performance of advertising campaigns and sales performance of products. We provide recommended actions to improve future advertising campaigns and marketing decision-making. We take a consultative approach, building deep relationships with our clients marketing teams. Our account management and sales partners within Amazon help us manage relationships with these clients, allowing us to focus on analysis and delivery. Examples of commonly developed advertising insights include seasonality of search trends, multi-touch attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer penetration.Key job responsibilitiesAn Associate Principal in the BMI team will be expected to- Independently develop advanced analyses and create templates of them for colleagues to leverage for other brands.- Conduct analyses which leverage previously untapped datasets.- Expand the breadth of marketing science topics that the BMI team provides insights on.- Represent Amazon Advertising in meetings with advertisers and guide their leaders on their advertising and marketing strategies.- Develop relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.- Proactively address advertisers' needs by identifying issues and opportunities before the advertiser identifies them.- Own an internal program that enhances the team's capabilities or A&I's capabilities.- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.- Master Amazon proprietary tools and metrics, which will help you solve the advertisers' business questionsBASIC QUALIFICATIONS- Bachelor's degree plus 10+ years’ experience in client-facing data analysis roles.- 5+ years of consulting experience with a major consulting firm or 5+ years of advertising experience with a top advertiser (agency or client side).- Ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders.- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.- Advanced in SQL - ability to write complex queries from scratch from multiple tables, creating the appropriate joins, extracting and manipulating data, formatting fields, creating new measures and metrics, etc.- Fluency with an advanced analytical tool (Python or R) – ability to run advanced statistical modelling and analysis with either Python or R. If current skill is with R, then have the ability and aptitude to attain fluency in Python for analysis and statistical modeling.- Excellent organizational, interpersonal, and communication skills (both written and verbal). ...

Business Operations Manager, Amazon Key for Business

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Operations Manager to oversee our North American installation network for the Amazon Key for Business offering. In this role, you'll work through a team to build, manage, and scale relationships with access control installers. This will be crucial to successfully integrating our Key for Business technology for our customers.You'll collaborate closely with cross-functional groups including Sales, Training, and Engineering. Together, you'll drive reliable product installations and deliver great customer experiences. Using data and customer insights, you'll design and implement successful programs and strategies.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in managing installer/partner networks and delivering customer-impacting initiatives is essential.Key job responsibilities-- Oversee and manage a network of third-party installation and support technicians for Amazon Key for Business. -- Ensure adherence to Standard Operating Procedures (SOPs) and quality standards across all technician groups. -- Proactively manage technician capacity to meet current and projected demand. -- Oversee onboarding and training for new technician teams. -- Develop and implement performance management programs for technician teams, including scorecards and feedback mechanisms. -- Monitor the health and performance of Amazon Key for Business devices. -- Diagnose and troubleshoot device issues, either remotely or by dispatching technicians. -- Own the resolution process for device-related problems, ensuring timely and effective repairs or replacements. -- Proactively identify potential device issues and implement preventative maintenance measures. -- Develop and maintain key performance indicators (KPIs) to track the effectiveness of installation and support operations. -- Analyze data to identify operational bottlenecks and recommend solutions for optimization. -- Negotiate contracts with third-party technician teams, ensuring competitive pricing and service level agreements. -- Build and maintain strong relationships with vendors. -- Evaluate vendor performance and address any performance gaps. -- Collaborate effectively with internal teams including sales, product, and engineering. -- Communicate effectively with stakeholders at all levels, providing updates and seeking input. -- Contribute to the development and improvement of Amazon Key for Business processes and products. -- Stay informed about industry best practices and emerging technologies in the field of installation and support services. BASIC QUALIFICATIONS-- Bachelor's degree in a relevant field (e.g., Operations Management, Business Administration) or equivalent work experience-- 5+ years of experience managing and overseeing field-based technical teams or installation/support operations-- Demonstrated experience in developing and implementing performance management programs and KPIs-- Strong problem-solving and analytical skills, with the ability to identify and address operational bottlenecks-- Excellent written and verbal communication skills, with the ability to effectively liaise with internal and external stakeholders-- Proficient in using data analysis tools and software to generate reports and drive data-informed decision making-- Proven track record of building and maintaining strong vendor relationships ...

Account Manager, GenAI Startups, GenAI Startup Team

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Bachelor's degree or equivalent ...