Sales, Advertising, & Account Management

Program enablement lead to drive growth of video advertising and deal-based buying on ADSP self-service by working with various cross-functional teams across the globe.Key job responsibilities* Inspecting and improving existing mechanisms to find efficiencies and drive adherence to process* Inventing new mechanisms to keep Product aware of customer needs and keep Services aware of product developments* Scaling the impact of successful mechanisms through global expansion and automation* Prioritising focus areas to ensure the orgs are focused on the most critical customer needs, balancing what is most urgent and what is most important* Evangelising Amazon mental models around two-way doors, high velocity decision making* Thoughtful escalations to leadership to unblock progress. Ability to influence without authority across levels.* Work cross-functionally with Product, Sales, and Marketing to optimize workflows and unblock channels of revenue on ADSP for budgets coming in the video and deals space* Develop and launch internal workflows to surface the right data/insights to the PSC team to drive high-value actions.A day in the lifeIn this role, you will be responsible for leading large-scale initiatives focused on influencing Product and Engineering teams on the automation of customer services on Amazon’s DSP, develop the services go-to-market strategy and serviceability readiness of new DSP features and functionality. You will partner with Amazon’s Programmatic Solutions Consultants globally to gather feedback, work with subject matter experts and influence how features are brought to Amazon’s largest & most strategic advertising customers. Focus areas will be driving growth for video advertising and deal-based buying on ADSP self-service, and growing account spend for new product features in the video and deals space. As a Senior AdTech Services and Solutions Excellence Lead (Sr. ASSET Lead), you will work with a cross-functional team that specializes in creating the smoothest experience for our internal stakeholders and advertisers to scale key Amazon DSP services. You will be responsible for assessing business challenges by gathering and synthesizing relevant data. You will build shared strategy and execution plans with in-market business leaders, product and automation leads, and scaled cross-functional services teams to improve the customer experience in campaign management and optimizations effectively. You will create and track project plans to ensure accountability, establishment of clear KPIs to measure program success, drafting executive level & team presentations, data analysis, process design, recognizing and advocating for removal of systemic blockers to change, documentation of best practices and learnings for future initiatives. You will also help influence and train team members and cross-functional teams on new processes and tools as they are developed.About the teamAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Global AdTech Org is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.BASIC QUALIFICATIONS- BA/BS degree required; Masters/MBA preferred- Have 8+ years of customer service & support and/or technical experience in the programmatic advertising space- Knowledge of DSP within Ad Platform architecture (bidding engines, second-price vs first-price auctions, pixeling and tag managers, viewability, etc)- Experience building and delivering large-scale strategic initiatives and tools for customer-facing teams and direct customers through systems-thinking and workflow improvements- Experience with influencing internal and external stakeholders and communicating goals and strategies across multiple leadership levels of an organization- Quantitative analytical abilities, experience with “big data” and ability to handle changing priorities and use good judgment when working in stressful situations ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Business Operations role will be at the forefront of driving programs related to payments, billing, invoicing, tax, accounting and reporting for Kuiper. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must be able to motivate and empower your team while having the backbone to support them when needed. You must be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. You must demonstrate strong ability to work with cross functional team and align on a shared strategy. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilities- Support product owners by delivering operational excellence and insights that ensure a world class product experience in Accounting, Finance, Invoicing and Billing domain functions.- Deliver operational excellence through program and project management best practices.- Prioritize active projects and backlog, considering known and potential unknown tradeoffs, through the perspective of a quantified impact to the customer.- Communicate updates on key programs and create KPI/metrics to Year One Enablement leaders and stakeholders.- Design, implement, and own mechanisms that scale across partner teams such as Finance, Accounting, AR, Legal, Tax, Engineering, Business in an agile environment to ensure delivery on metrics, goals, and team projects.- Actively seek ways to improve process efficiencies and effectiveness.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Influence, drive change, and own change management with or without authority to achieve outcomesExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONSBachelor’s degree 7+ years of technical product or program management experience5+ years of working directly with engineering teams experience3+ years of finance experience 3+ years of people management experience ...

In Amazon Air (AIR), process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!Amazon Air Cargo is looking for an experienced, self-starter Business Development Manager (BDM) to drive adoption of AIR's business-to-business (B2B) Air Cargo offering as an individual contributor. This is an exciting opportunity to drive exponential growth by building and scaling net new customer relationships. The ideal candidate will possess a proven track record of driving sales engagement. They will lead commercial sales activities including relationship management, pipeline management, prospecting, presenting capabilities, identifying opportunities, defining customer requirements, presenting solutions, building relationships, and retaining and expanding customers. The successful candidate will possess strong business acumen, negotiation skills, and subject matter expertise that enables them to drive specific engagement and interaction. They should also have a demonstrated ability to think strategically and analytically about business and product offerings, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. US Based Benefit Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanKey job responsibilities- Serve as a key contributor on the Cargo Management team, defining and delivering initiatives that expand the Cargo program- Manage working-level relationships across the organization- Coordinate Business and Financial Health Reviews to discuss business performance and new opportunities, as well as provide benchmarking data and insights- Identify workflow inefficiencies and work to formulate and implement operational improvements at the network level- Use expertise and judgment to select stakeholders to determine the right goals, inform decisions, and design long-term solutions- Communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams to gain buy-in and deliver programs- Manage and coordinate multiple project assignments that continuously improve customers’ experience and develop best in class air cargo capabilities- Address barriers through problem solving, communication, and active coordination with stakeholders- Work within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously), while measuring and identifying activities performed and ensuring service requirements are met- Systematically escalate problems or variances in the operating plan to the relevant owners and teams, following through to resolution to ensure they are delivered- Prepare and deliver business reviews to senior leadership, updating on progress and roadblocks- Domestic travel, up to 30% of the timeBASIC QUALIFICATIONS- Bachelor's Degree- 5+ years experience in product management, business development, program management, or management consulting- Experience in sales with prospecting and qualifying new customers- Experience exceeding targets using a consultative, solutions focused approach- Experience in a start up environment- Experience in stakeholder management and influencing at all levels within an organization ...

Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs? As the Amazon Freight Partner (AFP) Sr. Business Development Manager (BDM), you will lead efforts to identify, engage, and select high-quality candidates to join the program. You will analyze capacity needs and candidate pipelines, launch new programs, and optimize existing programs to continue to to build a strong a candidate pipeline.Key job responsibilitiesThis role will develop the long-term business development strategy for AFP recruitment and continue building and scaling process to execute that strategy. In addition to recruiting new owners, this role leads the selection of bench candidates for launch opportunities. The successful candidate must be data- and process-driven as well as creative in developing long-term relationships within the business communities from which we source AFP talent to join the program. The right candidate will have strong interpersonal skills to collaborate closely with internal teams including acquisition and training program managers, AFP Business Coaches, and other cross-functional partners.A day in the lifeWe seek customer-obsessed, driven individuals with a wide range of academic backgrounds, work experiences, and perspectives. As the Business Development Manager, you’ll ask the right questions to assess root cause, exude excellent relationship management skills, and index high on ownership to transform ideas into action. This candidate will also create structure and process, often in ambiguous situations, aligning teams to deliver, and creating scalable, long-term mechanisms to ensure work is being done in the right places, addressing bottlenecks, driving process improvement, and creating best practices. About the teamWith the Amazon Freight Partner program, ambitious entrepreneurs can start and grow their trucking businesses alongside Amazon with consistent, long-term work, while we help them overcome the many obstacles to starting up a carrier business.Our team embraces the entrepreneurial spirit in how we work. We build and iterate innovative customer solutions in a fast-paced, collaborative, creative environment. BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software ...

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.In 2021, APS launched Connections Marketplace as a direct response to APS publishers looking for turnkey solutions to address an increasing array of operational challenges in the ever-evolving advertising landscape. This marketplace connects thousands of publishers to 3rd-Party (3P) providers of ads, media, and infrastructure services. Connections Marketplace solves publisher challenges with adtech service discovery, vendor selection, technical integration onboarding, and ongoing maintenance. Visit https://aps.amazon.com/aps/connections-marketplace/ to learn more.We are seeking a Sr. Partner Manager to drive the growth of the industry-leading 3P service providers integrated with Connections Marketplace. You will work closely with these providers as well as internal Marketing, Marketplace Development, and Marketplace Operations team members to ensure adoption of their services with APS publishers. The ideal candidate will combine proven customer growth, operational development, client-communication skills, and hands-on experience to launch and scale partner adoption.Key job responsibilities* Work with 3P service providers to demonstrate their value to publishers and ensure a successful integration with APS* Consult with 3rd Party Service providers and publishes to help them achieve their business goals. Create long term growth strategies for each 3rd Party Provider and oversee the execution of the strategies.* Collect customer and overall market feedback to guide program strategy. Translate this feedback into product requirements and drive execution of new features with customers.* Collaborate with marketplace development/BD, marketing, product, solution architects, and engineering to shape program strategy and growth. Advocate successfully for what you need from other key stakeholders.* Develop mechanisms to monitor key performance metrics. Understand these metrics to identify opportunities for growth or improvement.* Provide data-driven insights to improve our advertising programs.* Develop processes and playbooks to scale offering in a predictable and repeatable manner.* Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer’s organization.* Contribute to written strategy documents for Amazon leadership.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Strong knowledge of advertising technology services- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in developing and managing strategic business partnerships ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest game companies like Electronic Arts (EA), Supercell, Zynga, and Epic Games.Video games are one of the largest forms of entertainment in the world, with 2 billion gamers playing a diverse range of games on PCs, mobile devices, and consoles. AWS is actively investing in this space and is looking to help game developers create games faster and easier. Would you like to be part of a team focused on increasing adoption of the AWS platform by engaging with companies and game developers building the next generation games? Do you have the business savvy and the technical background necessary to help further establish AWS as the leader in games?The role requires a proven track record of successfully growing adoption of new technologies for developers and engaging with executives, engineers, and other leaders within medium sized companies. The ideal candidate will have a mixture of business and technical experiences that enables them to understand problems faced by the game companies who have demonstrated success and are trying to expand their reach. This person should have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, then build and convey compelling value propositions that address customer needs. Ownership, drive, scrappiness, and a love of games are additional keys to success in this role.The ideal candidate will have experience being part of a multi-rep sales team. The customer in this territory operate multiple labels and responsibilities may be focused on a single label. We're looking for someone with both a business background that enables them to drive an engagement and interact at the VP and Director. You will need technical comprehension which enables you to easily interact with producers, engineers, and architects. They should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.Key job responsibilities• Working as one of multiple account managers• Studio relationship development• Understanding of game development• Day to day Account Management including internal forecasting• Partnering with technical and non-technical resources• Salesforce expertAbout the teamAbout the teamThis role is part of the Enterprise Games Team at AWS, focused on the market makers of the Games Industry. The team are either long time gamers or have covered games for an extended period. We work together to see around corners and care for the trees in the forest we nurture.About AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

DESCRIPTIONAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing, buying models and remarketing tools, these solutions help clients build brand awareness, increase product sales, and more.Amazon Ads is in rapid and exciting growth. As part of it’s evolution, an integrated Amazon Ads program, Franchise and Fandom Experiences (FFE), was launched to maximize the power of fandom for cross-category businesses inclusive of Entertainment, Toys, Sports and Gaming. Founded in 2022, this program seeks to create connected customer journeys across multi-category offerings to deliver efficiencies for advertisers and activate new campaign windows to accelerate overall ad revenue for Amazon Ads. This is a fantastic opportunity for a strategic individual, with applied experience across entertainment and/or retail in a marketing, media, and/or sales capacity, to join the team to shape and drive Amazon Ad's integrated sales partnerships.Displaying both program lead and consultative styles, candidates must be excellent communicators, experienced at operating with senior leadership at agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and driven to innovate on new product and campaign opportunities in order to contribute to Amazon Ad's ambitious growth plans.If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities* Develop and execute cross-category franchise activation strategies: Identify annual tentpole and evergreen opportunities (entertainment, toys and sports); mobilize relevant account and product partner teams for development; build the strategic narrative for cross-franchise programs; participate in pitch presentation* Evangelize existing and develop new scalable fandom audience and activation narratives inclusive of insights, sales collateral, targeting solutions and activation roadmaps * Lead education and enablement of Franchise and Fandom strategic value, activation tools and insights at functions such as senior advertiser leadership meetings, agency education and Amazon team internal trainings * Prospect, penetrate and create new relationships with clients at all levels within brand, marketing, media, creative and retail teams * Innovate and partner with wider Amazon teams to develop ongoing desirable, transformative solutions across rate incentives, audience targeting solutions, product packaging, insights and product customizations* Maintain and a “specialist” team across Account Executive, Account Management, Insights, Ad tech, and Creative disciplines to contribute to the ongoing activation and growth of FFE* Collaboration with partner teams across Amazon Ads (e.g Account Management, Account Executives, Ad Tech, Amazon Insights, Amazon Retail, Devices, Brand Innovations Lab, Industry Marketing and Global Enterprise)* Support TelENT management with organization wide projects on an as-needed basis* This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. BASIC QUALIFICATIONS- 7+ years of entertainment marketing, audio, or other media sales experience ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Senior Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region, while also playing a critical role in developing mechanisms to sustain the rapid growth of the services team. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and ASIN/ Inventory health KPIs.Key job responsibilitiesOrganize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providersDevelop and maintain relationships with customers to understand their needs and ensure a successful service experienceManage service provider partners, monitor their performance, and work collaboratively to address any issuesTrack and report on key metrics related to customer satisfaction, service utilization, and product salesIdentify opportunities to improve existing service offerings and develop recommendations for new servicesAssist with sales activities such as customer presentations and proposal development as neededCollaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryDevelop scalable processes and systems to support the rapid growth of the services teamMentor and provide guidance to more junior members of the services teamContribute to the strategic direction of the services business, including identifying new opportunities for expansionBASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Comfort with moderate travel within your assigned region (approximately 50% of time)- Proficient in analyzing data and using insights to drive decisions and improve performance ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and product KPIs.Key job responsibilities- Organize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providers- Develop and maintain strong relationships with customers to understand their needs and ensure a successful service experience- Manage service provider partners, monitor their performance, and work collaboratively to address any issues- Track and report on key metrics related to customer satisfaction, service utilization, and product sales- Identify opportunities to improve existing service offerings and develop recommendations for new services- Assist with sales activities such as customer presentations and proposal development as needed- Collaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryBASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers- 2+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience- Comfort with moderate travel within your assigned region (approximately 50% of time)- Bachelor's degree or equivalent work experience ...

Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) Workload Analyst team. This is a unique opportunity to provide actionable, measurable, and valuable insights into AWS’ largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.As a Deal Specialist within the Workload Analyst Team, you will work to proactively deep dive large and strategic accounts, and engage in opportunities well ahead of the field surfacing them to SCE, to go deep to understand the customer and potential solutions. Your work will ensure that the SCE Deal Team walks into negotiations with the data and service level expertise to drive the best outcome for AWS and the customer. You will analyze and review the current deal terms, revenue and usage data, document customer workloads, identify upstream defects that need to be addressed to support the SCE Deal Team prepare ahead of the next deal cycle. Beyond proactive engagement, you will support the SCE Deal Team in active engagements in navigating highly competitive or technically complex deal scenarios through custom support and bespoke analysis. You will develop and own strategic stakeholder engagements that resolve business problems impacting on deal outcomes, improve team processes, and work to identify and integrate data generated upstream of the deal cycle into existing SCE tools. This is a visible role that will engage across internal stakeholder teams to drive measurable business outcomes.Key job responsibilities• Produce written deal deliverables, ahead of SCE-led deal cycles, that provide the SCE Deal Team with a set of actionable, measurable, and valuable insights into AWS’s largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.• Act as trusted advisor and thought leader to the SCE Deal Team in the development of commercial strategy and deals.• Partner closely with AWS Service teams to understand services and pricing and act as a technical resource on these services to the SCE Deal Team• Advise on commercial deal terms: understand the competitive landscape and provide deal guidance to the SCE Deal Team to resolve technically complex deal scenarios• Cultivate best practices through analysis and reporting in support of continuous improvementsAbout the teamAbout the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 7 + years demonstrated success working across cross functional teams to drive business outcomes. • Proven expertise in building financial and pricing models to support competitive strategic, large, complex or highly competitive deals, or proven expertise in building financial models, leveraged to support equivalent business outcomes • Evidence of experience in working with key internal stakeholders (e.g. operations, legal, etc.) as necessary. • Strong analytical and presentation skills and the ability to articulate concepts to cross-functional audiences • Bachelors Degree ...

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist within AWS, you will help AWS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify technical and economic barriers to adoption of AWS with these customers and develop repeatable strategies to overcome objections. You will communicate the value proposition for AWS to a broad audience of IT, Finance and Business leaders. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of cloud value benefits. As necessary, you will bring in other AWS resources to help our customers properly evaluate their IT options in the cloud. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment. • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As an Enterprise Sales Representative you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. They should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets. Location: Boston/New York Roles & Responsibilities: - Drive revenue and market share in a defined territory or industry vertical - Meet or exceed quarterly revenue targets - Develop and execute against a comprehensive account/territory plan - Create & articulate compelling value propositions around AWS services - Accelerate customer adoption - Maintain a robust sales pipeline - Work with partners to extend reach & drive adoption - Manage contract negotiations - Develop long-term strategic relationships with key accounts - Ensure customer satisfaction - Expect moderate travelAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience ...

Come be a part of a rapidly expanding multi-billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine bulk buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Since launching in the U.S. in 2015, Amazon Business has expanded globally and reached billions in worldwide annualized sales, more than half of which are from third-party sellers. For more information, please visit amazon.com/business. Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? Are you ready to help unlock a $2 trillion (yes trillion) business opportunity for Amazon? We may have a role for you… The Amazon Business (AB) Flywheel Inputs team is driving the next wave of growth for our Business Customers’ (Enterprise and SMB) purchasing needs, by innovating across a broad spectrum of functions including expanding selection, offering competitive prices, improving world-class delivery, and providing exceptional convenience.We are disrupting the status quo by delivering new, efficient purchasing solutions from individual proprietors, to small-medium businesses, to global organizations (and everything in between). Role & Responsibilities We are seeking a dynamic and motivated Enterprise Sales Executive to recruit & develop Sellers within our Bulk & Quoting Team segment to drive sales for the US and Canada regions. The ideal candidate will have experience in sourcing supplies, and knowledge of key requirements for a wide spectrum of end users. In this role, you will: - Collaborate with Amazon Business Category teams to create and execute a quoting expansion approach to delight our end customers; recruit and develop a book of our largest B2B Suppliers and Customers; drive account strategies to enable our Customers to maximize growth via Amazon Business; and innovate new business models with Sellers and Customers to build breakthrough business opportunities for Amazon Business. • Develop strategies and business direction within the Segment, in partnership with internal teams to drive growth and meet Customer needs. • Create a clear value proposition for selling to Amazon Business Customers, making the best use of Amazon Business Custom Quoting features • Our Suppliers are our Customers, and we want you to bring a passion for their success to this role, with a focus on helping them launch effectively, steadily increase their business, and improve their experience selling with Amazon Business. • Meet or exceed team quotas, revenue targets, feature adoption goals, and operational metrics designed to deliver superior value to our Customers. • Develop and execute cross-functional concepts for major new GTM capabilities, such as pricing, services capabilities, or major seller partnerships, and work cross-functionally to implement and operationalize these breakthrough ideas. • Conduct deep dive analysis on issues affecting seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement.Key job responsibilitiesKey job responsibilitiesExecute high value/complex bulk purchasing transactions for Canada and US regionsDevelop and implement growth initiatives having bottom line impact on this fast growing business. Problem solve and Influence tech roadmap changes to delight our business Customers. This role carries a sales quota and requires ability to influence cross-functionally.About the teamAbout the teamThe Complex Quoting Team (US and Canada) facilitates high-value/complex requests, and manages key initiatives to help our Custom Quote business grow. This team is Customer & Supplier facing to streamline the sales/operational motion. We work closely with cross-functional stakeholders and do what it takes to deliver on behalf of our Customers. BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

The Account Manager role is responsible for identifying and converting new growth opportunities for Amazon Global Logistics. You will work closely with Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and provide tailored logistics solutions, ultimately driving sales and improving the Seller experience.Key job responsibilities- Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics' suite of services to meet or exceed sales targets (e.g., Sellers launched, volume, revenue)- Identify opportunities for account growth and program expansion- Proactively consult with FBA Sellers to understand their supply chain needs and provide solutions-based recommendations- Build relationships with internal and external stakeholders through remote and in-person meetings- Oversee account management activities, including forecasting, operational troubleshooting, seller education, and metric tracking to measure Seller experience and business performance- Coordinate with internal teams to onboard new sellers and support operational requirementsA day in the lifeAs an Account Manager, you will be a sales and business development-oriented individual, tasked with identifying and converting new opportunities with a high degree of customer obsession. You will engage with FBA Sellers on a daily basis, developing pipeline management plans to meet aggressive onboarding and conversion goals. This role requires working in a high-volume, fast-paced environment across various global teams.About the teamFormed in 2020, the US Account Management Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics services. Our objective is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree- 1+ years of professional or military experience- Experience and track record of exceeding sales goals- Experience in selling nascent products/services into new markets- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Knowledge of Microsoft Office products and applications ...

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Senior Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Senior Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon. • Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams. • Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Would you like to be part of a team focused on helping the leading Australian Software businesses grow and succeed at the global scale? Do you have the business acumen and technical background to partner with executive stakeholders, align on AWS services and partnership programs to best support their growth strategies?As a Principal Account Manager you will work on the most complex ISV customers and opportunities, taking a leading role in developing their long-term strategy with AWS. Combining an informed view of the market with a deep understanding of emerging technology trends, you will support innovation across the segment. As a recognised thought leader, your influence on the strategy of our customers will be built through role modelling and delivery or bar-raising guidance to the broader ISV team.The ISV team focuses on Australian software companies who produce, maintain and distribute software. Our customers are business to business providers who generate revenue through software license sales or Software as a Service (SaaS) subscriptions. We help ISV customers leverage the cloud and modernize their platforms to reduce cost, increase agility and ultimately build better software products. We work at the edge of technology innovation in partnership with our ISVs and are focused on helping traditional ISVs transform, whilst also enabling the next generation of ‘born on the cloud’ Australian Unicorns. #aws-ags-ANZKey job responsibilitiesThe ISV Principal Account Manager will be part of a global team supporting our leading Australian software companies (ISV's). In this role, they will create compelling value propositions around AWS products, services and programs to help consistently deliver on desired customer outcomes. The blend of sales and technical skills this role requires will enable engagement at the C-Suite level, as well as with software developers and architects. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to enhance the ability to support our software customers build on AWS in new ways, and help them deliver those products to the market.• Work with customers to accelerate their business outcomes, and recommend AWS products and services in line with business needs.• Drive solutions discussions with your customers, diving deep into the details to solve complex challenges.• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS services.• As a trusted advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure short-term technology decisions are aligned with long-term goals. • Help define the strategy by engaging and partnering with highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. • Serve as a key member of the ISV Sales team through influencing decision makers across multiple domains, to ensure customer success in building solutions on AWS which align to long-term business goals.A day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. BASIC QUALIFICATIONS• 10yrs+ technology sales experience with a focus on field sales (quota-carrying) in software, cloud or SaaS markets selling to C-level executives. • Experience in identifying, developing, negotiating, and closing large-scale technology deals.• Experience in proactively growing customer relationships, while expanding an understanding of the customer’s business. • Exceptional communication and presentation skills. ...