Sales, Advertising, & Account Management

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business(AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of AB to buyers and sellers of all sizes, unlocking our potential worldwide.Implementation Managers (IM) in Professional Services support large, Enterprise-grade business customers launching AB as a supplier. IMs work post-launch to accelerate customers’ user engagement and adoption of AB. IMs translate highly ambiguous customer needs and business strategies into a solution and technical strategy in AB that yields business results and meets the customers’ needs. IMs engage with varying levels of customers, from Directors up to C-level executives throughout the AB implementation. IMs are experts in AB solutions and have broad knowledge of the technology domains that AB integrates with (most often with specializations in supply chain, ERP and eProcurement solutions), enabling them to scope solutions, estimate timelines, set customer expectations, and build architectures and plans. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, Change Management and IT, project management experience managing B2B implementations, and has a proven track record of meeting and exceeding program goals.Key job responsibilitiesThe Implementation Manager leads multiple, concurrent implementation projects that vary in size and scope. The Implementation Manager is accountable for: *Leading deep discovery conversations with customers to understand their business and purchasing processes and designing the AB solution based on customers’ technical requirements and goals * Overseeing the execution of the solution (including technical setup, testing, change management, solution adoption) and delivery quality, to be sure we deliver on our high bar customer commitments * Effectively communicating proposed solutions, project updates, and risks to customers and Amazon Business Leadership * Assess program risks, anticipate challenges, and provide escalation management when necessary* Driving and accelerating spend adoption through change management activities and advising customers on best practices for using Amazon Business solutions* Meeting or exceeding targets for customer and/or feature spend adoption * Working with cross-functional teams including sales, product, tech, and marketing to scale solutions that will increase customer adoption and up level AB’s offeringBASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience positioning and selling innovative solutions to new and existing customers and market segments- Knowledge of procurement and source to pay methods at small and medium businesses- Experience translating customer needs into business requirements- 3+ years of B2B implementation or services delivery experience ...

Are you inspired by luxury fashion and beauty and helping consumers discover these brands online in new, innovative ways? Do you see the opportunity to connect the luxury industry with Amazon’s hundreds of millions of customers and establish Amazon as the next destination of luxury? Are you seeking opportunities to learn and apply cutting-edge technology to tackle challenging business problems? If so, come join us as a Associate Brand Manager and help luxury brands launch and grow their business on Luxury Stores at Amazon.Luxury Stores at Amazon is continually growing its meaningful selection across a global portfolio of luxury fashion and beauty brands. The Brand Management team works closely with brands to understand their overall goals while driving the acceleration of brand growth, retention of key relationships, and promotion of luxury brand needs within Amazon. The team works closely with the brands to continually plan compelling assortments, curate unique merchandising stories, grow their business and customer base on Amazon, and drive operational improvements through partnership with internal stakeholders.We are looking for an Associate Brand Manager to help shape the future of this team. The role is focused on supporting both internal and external Luxury Stores stakeholders while working with some of the most influential brands in fashion and beauty and leveraging key learnings/feedback to improve the Luxury Stores at Amazon experience for both brands and customers. This is how you can contribute to our success: - Support the brand merchandising team throughout the onboarding and management processes, providing best-in-class brand partner service to set them up for long-term success - Have prior experience in the luxury fashion/beauty industry. - Have knowledge of retail seasonality and business trends/events, and proactively monitor competitor/industry developments - Seek out ways to automate and simplify processes in order to improve productivity and reduce team pain points - Continuously seek information to improve the customer experience and make recommendations to the business. - Build strong and sustainable relationships with key brand and internal partner team contacts. - Work closely with the Marketplace, supply chain, catalog, creators and marketing teams to align all efforts and deliver results. BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Amazon is seeking a dynamic and motivated account representative for our Selling Partner Services team (sell.amazon.com). This position is chartered with developing and managing a sales pipeline mix of high value accounts while executing sales and account management strategies to deliver results that will exceed aggressive output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management teams of existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. Ideal candidates must possess 5+ years of successful B2B sales experience, preferably in e-commerce, finance, retail technology, logistics, or software industries. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is valuable. Candidates must have excellent communication and presentation skills, comprehensive experience using Excel and MS Office applications, an ability to thrive in an ambiguous environment, and passion for continuous improvement through collaboration and teamwork. A bachelor's degree is required. About the teamFulfillment Recruitment and Development (FR&D) supports the virtuous cycle of increasing US 3P marketplace selection. Our vision is to identify blockers to Prime adoption and help Sellers optimize their fulfillment networks by delivering recommendations at scale. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and grow revenue from existing advertisers. - Drive deals to closure in a new business environment. - Develop annual media strategies for growth based on overall advertiser goals and objectives - Develop campaign strategies and audience engagement recommendations - Evaluate success metrics and drive campaign performance using data - Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy - Educate advertisers on performance metrics, insights, and how to drive greater results - Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction- This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as neededBASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000. This is an opportunity to be a driver in AWS's further representation as a key technology platform provider.As an Enterprise Account Manager you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market saturation in enterprise accounts, with a large emphasis on accounts with high growth potential. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. They should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets.ATRENTION: This role is only available in cities listed. Candidates must be located in that greater area in order to be in the field with customers and utilize our office space when needed. We cannot offer other locations or 100% remote at this time.Key job responsibilitiesDrive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will represent the entire portfolio of AWS products and services across the strategic accounts you manage within the Enterprise customer market segment. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.- Drive revenue and market share in a defined territory or industry vertical- Meet or exceed quarterly revenue targets- Develop and execute against a comprehensive account/territory plan- Create & articulate compelling value propositions around AWS services- Accelerate customer adoption- Maintain a robust sales pipeline- Work with partners to extend reach & drive adoption- Manage contract negotiations- Develop long-term strategic relationships with key accounts- Ensure customer satisfaction- Expect moderate travelAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience ...

Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon. The A&I organization consists of a variety of different Practices, which are groups that focus on different approaches to create these insights. We are currently looking for an Associate Principal, Analytics Advisory to join our Advisory Practice. Members of the Advisory Practice develop brand-specific actionable insights for high investment advertisers. Our analyses measure the performance of advertising campaigns and sales performance of products. We provide recommended actions to improve future advertising campaigns and marketing decision-making. We take a consultative approach, building deep relationships with our clients marketing teams. Our account management and sales partners within Amazon help us manage relationships with these clients, allowing us to focus on analysis and delivery. Examples of commonly developed advertising insights include seasonality of search trends, multi-touch attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer penetration.Key job responsibilitiesAn Associate Principal in the Advisory Practice will be expected to- Independently develop advanced brand-specific analyses and create templates of them for colleagues to leverage for other brands.- Conduct analyses which leverage previously untapped datasets.- Expand the breadth of marketing science topics that the Advisory Practice provides insights on.- Represent Amazon Advertising in meetings with advertisers and guide their leaders on their advertising and marketing strategies.- Develop relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.- Proactively address advertisers' needs by identifying issues and opportunities before the advertiser identifies them.- Own an internal program that enhances their Practice's capabilities or A&I's capabilities.- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.- Master Amazon proprietary tools and metrics, which will help you solve the advertisers' business questionsBASIC QUALIFICATIONS- Bachelor's degree plus 10+ years’ experience in client-facing data analysis roles.- 5+ years of consulting experience with a major consulting firm or 5+ years of advertising experience with a top advertiser (agency or client side).- Ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders.- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.- Advanced in SQL - ability to write complex queries from scratch from multiple tables, creating the appropriate joins, extracting and manipulating data, formatting fields, creating new measures and metrics, etc.- Fluency with an advanced analytical tool (Python or R) – ability to run advanced statistical modelling and analysis with either Python or R. If current skill is with R, then have the ability and aptitude to attain fluency in Python for analysis and statistical modeling.- Excellent organizational, interpersonal, and communication skills (both written and verbal). ...

Amazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.Key job responsibilitiesUtilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers.Drive revenue and increase market share in a defined set of accounts.Meet or exceed quarterly revenue targets.Develop and execute a plan to grow the AWS footprint within your set of accounts.Manage numerous accounts concurrently & strategically.Create & articulate compelling value propositions around AWS services.Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.Maintain a robust sales pipeline.Work with partners to extend reach & drive adoption.Ensure customer satisfaction.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Work/Life Balance:Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

Would you like to be part of a team focused on delighting customers of all sizes, across the Automotive & Manufacturing industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the CSC Account Manager role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers.10019A day in the lifeThe CSC Account Manager is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas.A single CSC Account Manager might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS-3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience-Knowledge of existing and developing technologies-Bachelor's degree or equivalent-Experience with sales CRM tools such as Salesforce or similar software ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Retail/CPG Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping Retail/CPG customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Retail/CPG sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is a multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management organization. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations.Core Role & ResponsibilitiesA successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to:* Build relationships with your Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment* Identify and influence key decision makers within prospective and existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements* Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Recruit against a target set of large enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams* Conduct deep dive analysis on issues affecting Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement* Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures* Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offeringsBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Principal Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.Sr. Manager, GenAI Startups will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships , develop and manage a team of sales reps and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe?As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!Prime Video Advertising is looking for a Principal Sponsorship Lead to set the strategy, execution and performance goals of the Advertising Sponsorship and Integrations program. This role will ensure the packages/titles brought to market are projected effectively, priced properly and launched flawlessly. This role will help set goals for the program and mechanize the program to ensure continual improvement. It will influence product prioritization, establish financial goals, internalize advertiser needs and shepherd the packages to market, assuring best-in-class sponsorship activations for our customers. This role will work closely with Amazon Studios to ensure (i) content selection and marketing assets meet business objectives, (ii) talent is aligned with sponsorships, placements, products and integrations and (iii) the slate is mechanized upstream to allow for packaging and presentation for sales motions and keystone events (e.g. Upfronts). They will work closely with Ads GTM to ensure the program meets advertiser needs across programing, product, pricing.Key job responsibilities• Develop sponsorship strategy with partner teams for Sponsorship program across Content, Marketing, Product and GTM• Contribute to managing revenue goals and other KPIs for the Prime Video Advertising Sponsorship and Integrations program• Lead business reviews with senior leadership• Develop/implement mechanisms to track sales pipeline/demand, manage pre-sales pitches and post-sale execution, and audit/improve results• Influence product prioritization to meet advertiser needs for Sponsorships• Innovate with Ads and Amazon/MGM Studios to develop exciting advertising-friendly packages against key Amazon Originals titles and editorial initiatives, inclusive of integrations, custom content and ad innovationsBASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place!As a Senior Account Executive on our Cross-Border sales team, you will leverage your advertising experience to successfully grow revenue across Sponsored Ads, Display, Video, and Out of Home solutions. You will own a book of business consisting of the top Asia-Pacific based brands and be responsible for retaining and growing existing and new revenue opportunities. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. You will partner with internal, cross functional teams successfully to deliver results for your advertising customers is required.We are open to hiring candidates to work out of the following locations:Santa Monica, CA, USAKey job responsibilities* Deliver high level of sales and customer service to our advertiser and agency clients.* Develop annual media strategies for growth based on overall advertiser goals and objectives. * Retain and grow revenue from existing advertisers.* Identify net new revenue opportunities from existing advertisers.* Identify cross-launch opportunities across Cross-Border regions (NA, EU5, JP).* Demonstrate internal leadership across account team and partner groups.* Prospect and create new relationships with clients at all levels within large advertiser and agency organizations.* Understand Amazon's search, display, video, audio, and out of home advertising opportunities and tools to help build relevant advertising solutions for our advertisers.* Exhibit knowledge of e-commerce and cross-border industries.* Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.* This role requires a minimum of three working days from the assigned office a week and will require travel as needed.BASIC QUALIFICATIONS* Bachelor’s degree* 7+ years advertising sales experience* Experience closing sales and generating revenue* Experience with sales CRM tools such as Salesforce or like program ...

Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across other owned and operated sites like Prime Video and IMDb, on other high-quality sites across the web, and on devices. The Analytics & Insights (A&I) organization develops actionable insights using Amazon's unique data to influence how advertisers promote their businesses. Our insights and measurement solutions enhance their marketing decision-making, and lead them to be more successful with Amazon. We're seeking an experienced Analytics and Insight Professional (AIP) to join our Global Customer Measurement & Insights team. You'll partner with our largest advertisers to analyze and measure Amazon advertising performance, providing strategic insights to drive success. You will foster partnerships with advertisers, sales, account management, retail, and other Amazon business partners to further business objectives and deliver the best return on investment for our customers.KEY JOB RESPONSIBILITIES• Leverage Amazon's proprietary data and tools, plus third-party research solutions, to assess the efficiency and effectiveness of an advertiser's investment at global scale• Own senior-level measurement and insights customer relationships and partner across strategic learning objectives that influence business decision-making• Decipher complex problems, select ideal analytical solutions to produce applicable insights, and translate findings into actionable recommendations• Provide guidance to C-suite marketing leaders via compelling narratives and in-person customer presentations• Develop expertise in Amazon's proprietary metrics, constantly evolving how we analyze and communicate data-driven insights to our advertisers• Collaborate cross-functionally and communicate effectively across multiple business functions and geographies• Educate internal and external stakeholders on Amazon insights and measurement offerings by delivering learning sessions, writing training documentation, and producing thought leadership• Advocate for data-driven decision making and influence stakeholders to act on insights recommendationsBASIC QUALIFICATIONS• Bachelor's degree in an analytical field such as Marketing, Advertising, Business, Commerce, Economics, Finance, Mathematics, or Statistics• 10 + years relevant data analysis and storytelling experience at an advertiser, advertising agency, research provider or media provider• 5+ years of experience in a customer-facing consulting role in the digital media/AdTech space• Expertise in digital advertising measurement methodologies, experimentation, marketing mix modeling (MMM), and consumer insights research• In-depth understanding of advanced statistical techniques and methodologies, as well as simple linear regression analysis, multivariate regression analysis, and model building• Excellent data-driven storytelling skills - translate and interpret data, create compelling and complex analyses, and deliver in a simple way with outstanding visuals• Strong organizational, interpersonal, and communication skills (both written and verbal)• Ability to collaborate with cross-functional teams and build close relationships across a matrixed organization• Ability to translate technical aspects of analysis and metrics into actionable insights for both technical and non-technical stakeholders• Comprehensive understanding of the end-to-end process of marketing campaigns• A passion for learning new skills and adopting new methodologies and tools• Comfort working with ambiguity and a wide degree of self-directionPREFERRED QUALIFICATIONS• Advanced degree (MBA, Master's) in related field• Proficiency in SQL, with the ability to write queries from scratch, create appropriate joins, extract and manipulate data, format fields, and create new measures and metrics• Fluency with analytical tools (Python, R, SAS, etc.)• Experience in digital campaign management• Experience working in complex, global organizationsBASIC QUALIFICATIONS- Bachelor's degree in an analytical field such as Marketing, Advertising, Business, Commerce, Economics, Finance, Mathematics, or Statistics ...

Are you interested in working with the largest financial institutions in the world as they implement modern data and analytics strategies to drive business innovation, improve customer experience, fight financial crime, manage enterprise-wide risk, and comply with complex regulations? AWS Professional Services (ProServe) is seeking an Enterprise Service Manager (ESM) who can lead the data and analytics sales and business development function. The ESM is a trusted advisor to our largest and most committed customers, and the role includes all aspects of business development, sales enablement, relationship development, and delivery oversight for strategic customer programs.AWS ProServe engages in various projects to help customers accelerate their business outcomes by leveraging AWS products and services. This role is for a Data and Analytics specialist ESM within the AWS Global Financial Services Industry vertical ProServe organization. We are looking for someone who is: • Comfortable engaging with CDOs, CADOs, CIOs, CTOs, and other data, analytics, and technology executives at large financial institutions to understand customer business imperatives and guide customers through the adoption of modern data and analytics architectures using relevant AWS Services and offerings.• Leading innovation and scoping workshops with customer executives and technical leaders.• Passionate about developing the Data and Analytics Professional Services business including developing business operational plans, and working with sales to develop account plans, create demand and structure deals. • Providing executive oversight during the inception and delivery of strategic customer projects.Prior experience at an executive level, overseeing and leading significant data and analytics transformations using cloud technologies is required. Experience in doing so at financial institutions (Banking, Insurance Capital Markets, Payments or FinTechs) or large Systems Integrators is preferred.This is a customer facing role that requires travel to customer sites as needed.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS• 15+ years of Data and Analytics related IT transformations experience including 2+ years using cloud-based services.• Experience working at large, multi-national organizations or at consulting SIs leading data and analytics initiatives such as for enterprise data and AI/ML governance, data lake and warehouse modernizations, real-time and high transactional data systems architecture, and AI/ML data engineering.• Knowledge of cloud-based data services and experience migrating to or developing on public cloud platforms.• Bachelor's Degree or equivalent experience ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. • Bachelor's degree or equivalent. • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer obsession. Account Managers will be talking with L/XL Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.Key job responsibilities- Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)- Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings- Program management responsibilities geared improve and build upon the Seller experience- Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling- Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings- Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance- Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamFormed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.BASIC QUALIFICATIONS- Bachelor's degree- 1+ years of professional or military experience- Experience and track record of exceeding sales goals- Experience in selling nascent products/services into new markets- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Knowledge of Microsoft Office products and applications ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon. • Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams. • Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist for Health Care and Life Sciences (HCLS), you will help AWS' HCLS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify economic barriers to adoption of AWS with customers from the HCLS industry and develop repeatable strategies to overcome these barriers. You will also be expected to be the focal point for all TCO, ROI and cost efficiency business development activities related to HCLS customers. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling and ROI analysis for use cases specific to HCLS industry. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our HCLS customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our HCLS customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our HCLS customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment for our HCLS customers • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of value engineering, management consulting or financial modeling & business economic analysis experience for HCLS customers.- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Senior Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region, while also playing a critical role in developing mechanisms to sustain the rapid growth of the services team. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and ASIN/ Inventory health KPIs.Key job responsibilitiesOrganize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providersDevelop and maintain relationships with customers to understand their needs and ensure a successful service experienceManage service provider partners, monitor their performance, and work collaboratively to address any issuesTrack and report on key metrics related to customer satisfaction, service utilization, and product salesIdentify opportunities to improve existing service offerings and develop recommendations for new servicesAssist with sales activities such as customer presentations and proposal development as neededCollaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryDevelop scalable processes and systems to support the rapid growth of the services teamMentor and provide guidance to more junior members of the services teamContribute to the strategic direction of the services business, including identifying new opportunities for expansionBASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Comfort with moderate travel within your assigned region (approximately 50% of time)- Proficient in analyzing data and using insights to drive decisions and improve performance ...