Solutions Architect

Amazon Web Services (AWS) is seeking a talented National Security (NATSEC) Partner Solutions Architect (SA) to join our team supporting Intelligence Community customers and partners in the DC Metro area.As a NATSEC Partner SA, you'll be the trusted technical advisor to our partners, serving as the "face of Amazon" to them. You'll tackle a wide range of complex and mission-critical technical challenges, collaborating with and influencing external stakeholders (partners and government customers) and internal AWS teams, such as sales and platform engineering. In this role, you'll have the opportunity to design and architect state-of-the-art cloud solutions leveraging the latest AWS analytics, AI/ML, storage, and container services. You'll work with a world-class sales and business development team, enabling partners to build innovative cloud solutions for a diverse and challenging set of customers.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Build deep relationships with senior technical individuals within partner organizations, enabling them to become cloud advocates.- Participate in deep-dive enablement and design engagements to create world-class AWS solutions.- Partner with the sales team to formulate and execute strategies to achieve sales goals through the adoption of AWS.- Serve as the primary technical advisor to the partner sales process, ensuring success in building and migrating workloads to AWS.- Author or contribute to AWS customer-facing technical publications, such as whitepapers, blogs, and other reusable content.- Keep your technical skills honed and develop new ones, so you can make strong contributions to AWS partner engagements to build and migrate applications, systems and services to the AWS classified A day in the lifeAs an AWS National Security Partner Solutions Architect, your day is a dynamic blend of technical partner engagements, problem solving, and relationship building. You might start by collaborating with an AWS partner to architect a secure and scalable cloud solution leveraging AWS services like Amazon EKS and Amazon SageMaker. Then, you'll engage with AWS sales teams to provide technical guidance and support for an upcoming partner presentation. In the afternoon, you'll participate in a deep-dive design session with a partner, leveraging your knowledge of AWS best practices and compliance requirements to develop an innovative solution. Throughout the day, you'll leverage your strong interpersonal skills to build trusted relationships with partners, positioning yourself as a trusted technical advisor and the "face of Amazon" in the national security space.About the teamThe mission of the NATEC Partner SA Team is to transform and accelerate the IC through partner enablement and technical support to build innovative, mission-focused, resilient, secure and scalable AWS solutions using the world’s leading cloud services. We are trusted technical advisors to AWS NATSEC partners. With deep insight into our customers’ mission, we collaboratively champion well-architected solutions with our partners that account for the unique nature of each security classification domain and agency environment.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.We, the AB Third Party (AB3P) Integrations team are seeking an experienced and self-motivated Solutions Architect to contribute to the development of the Amazon Business API (AB API) ecosystem and enable customers on their integration journey. The AB Solutions Architect role requires a unique balance of technical depth and customer-facing experience. This includes: * Collaborating with external customers and internal teams to craft optimized, scalable, and secure AB API solutions.* Serving as a trusted advisor to organizations, helping them understand the opportunities to develop and integrate with AB APIs.* Driving adoption of AB APIs within a diverse customer base, ranging from small, medium to large enterprise sellers and 3rd party integrators.* Building technical credibility with software engineers, solution architects, product managers, and C-level stakeholders.* Linking technology with measurable business value and thinking strategically about business, products, and technical challenges.* Providing thought leadership through documentation, public speaking, reference code, and architectural guidance.Key job responsibilities* Drive business outcomes by developing technical products that accelerate AB API integration journeys, such as demo videos, code samples, and reference architectures.* Provide technical support and architectural guidance directly to AB API developers building solutions leveraging the Amazon Business Selling Partner API platform.* Create educational content like tutorials, white papers, and technical articles to drive adoption of the AB APIs.* Collaborate closely with customers to understand their use cases, provide feedback to shape the API roadmap, and ensure compliance with Amazon policies.* Lead integration projects with Sellers and 3rd Party Integrators, educating them on the value proposition of Amazon Business's features.* Develop and deliver compelling presentations, demos, and discussions to promote the adoption of AB APIs.* Demonstrate cross-functional skills to architect solutions, analyze systems, and resolve complex problems, while partnering with product and marketing teams.The ideal candidate will possess a unique balance of technical depth and customer-facing experience, with the ability to drive adoption, build trust, and deliver measurable business value through the AB API ecosystem.About the teamAB Integrations team vision is to evangelize the Amazon Business (AB) APIs, set high standards for API product releases, and enhance the experience for all developers including sellers and 3rd Party Integrators. The team of solution architects aims to shorten integration timelines, help developers adopt well-architected frameworks, and tailor API solutions to fulfill diverse use cases. The team collaborates across multiple streams, including product improvements, developer experience, driving adoption of AB-specific features, developer assistance, improving API discoverability, and providing consulting services on architecture and design principles.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilitiesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

As a Cloud Intelligence (CI) Specialist SA, you will build tooling to analyze solutions in the fast changing cloud market. You will use your technical knowledge to own and drive projects that align to current products in development, to ensure internal team members can leverage product outputs. We are looking for technical builders who love to think big and drive strategic initiatives to better enable field teams in navigating the cloud ecosystem.The AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.This individual understands workloads and their requirements to run in the public cloud, and has the builder skills needed to own and drive CI projects forward utilizing AWS services and generative AI. You should have demonstrated the ability to communicate with cross-functional teams and think strategically about the complex business and technical needs of the customer. You should have a natural learn and be curious mindset, and be able to quickly analyze situations by asking the right questions.Key job responsibilities* Understand the business and technical requirements of our customers, partners, and AWS salesforce.* Build cross-functional tooling to help scale competitive knowledge and content across the AWS field.* Utilize generative AI knowledge to build/pilot proof of concept projects, using AWS services.* Effectively use Foundation Models available on Amazon Bedrock and Amazon SageMaker to meet our performance needs.* Interact with our internal customers directly to understand the business problem, help and aid them in implementation of their ML ecosystem.* Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes.* Work hands on to build scalable cloud environment for our customers to label data, build, train, tune and deploy their models.* Collaborate with our engineers to build robust and scalable Generative AI solutions for business problems.* Presentation and written communication skills; high degree of comfort with technical and executive audiences.A day in the lifeWe have a team culture that encourages innovation, and we expect team members and management alike to have a high degree of ownership for their product vision and execution. Besides a strong product management background, the right candidate will have experience successfully working with engineering, data and science teams, building on cloud and working on distributed systems, delivering deeply technical products, and building a product team. We are looking for someone that is a self-starter, approaches complex business problems with data, curiosity and critical thinking, and works backwards from the customers.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/usBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience leveraging and building products using AWS machine learning, generative AI, ETL, etc. services and using databases in a business environment with large-scale, complex datasets. ...

Amazon Web Services is seeking a Solutions Architect to support our US Government customers in the Northern Virginia \ DC Metro area (relocation assistance available).Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services (AWS) is looking for experienced and motivated technologists who align with our Leadership Principles and possess a unique balance of technical depth and strong interpersonal skills. You will partner with customers, AWS Sales and several other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address Intelligence Community customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within the Intelligence Community. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.We are looking for someone who is passionate about the following:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Roles and Responsibilities:- In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS- As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform- Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS- Capture and share best-practice knowledge amongst the AWS solutions architect community- Author or otherwise contribute to AWS customer-facing publications such as whitepapers and other reusable content- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates- Act as a technical liaison between customers, service engineering teams and supportThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS. We have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Mentorship and Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Come build what’s next with us! Amazon Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF) are looking for a strong leader to help us continue to build our e-commerce and supply chain solutions . We offer a unique opportunity to join a high-visibility organization that will be a significant driver for the company’s growth and will reimagine the way people shop. We are looking for a highly motivated Solution Architect to join our team. You will be the trusted partner working shoulder to shoulder with our customers and advising them on how to best achieve performance at scale. The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes. You will be expected to quickly understand technical architectures, research, build, and deliver proof of concept solutions to pattern and guide and shape the customer journey. You should be a passionate tinkerer, and be able to dive deep, speaking to builder patterns and practices with fluency. The ability to build repeatable artifacts, and assess deliverables as a force multiplier is a critical skill for the Solution Architect role. You should have a demonstrated ability to think about business challenges and articulate technical solutions to solve those problems. As part of the SA community you will capture and share best practices with your peers, generate internal and external technical content, and participate in evangelist and workshop activities to grow the community. To be successful in this role, you should: - Have a strong background in AWS Services, and be able to demonstrate technical excellence when building scalable architectures. - Be a passionate communicator, advisor, and advocate for the Customer. - Demonstrate a deep understanding of Software Development. - Be passionate about developing your peers, and participating in hiring. - Experience working with eCommerce and Supply Chain solutions About the teamBuy with Prime (BwP) and Multi Channel Fulfillment (MCF) are helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime (BwP) is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.Multi-Channel Fulfillment (MCF) aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers. MCF represents the core fulfillment capability of Buy with Prime (BwP), a new business initiative for Amazon.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Come build the future of Generative Artificial Intelligence, Large Language Models, Agents, and Voice Assistants. If you have the right blend of passion, technical expertise, customer obsession, curiosity and creativity, you may just be right for the Senior Solutions Architect role in Alexa Americas team. In this role, you will work with some of the top companies, across the Americas, to develop cutting-edge AI experiences that will wow customers using the latest Alexa services and GEN-AI models on a variety of Amazon and third party products.You must have high degree of hands-on development experience, being able to code in Java and/or other programming languages. Your responsibilities will include owning key technical relationships and driving the ultimate success of partner projects. You will be the “face of Amazon” with key partners and drive discussions with senior technical leaders/CxO in those organizations. You will also be able to think strategically about business, product, and technical challenges and map the intersection of partner needs and Amazon priorities. This role requires both excellent communication skills as well as the technical background to fluently interact and provide guidance to software developers and architects.Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.Key job responsibilities• Provide technical consultation to strategic development partners. This includes API integrations; as well as the design, creation, and deployment of applications using Voice and GEN-AI. • Actively identify opportunities to deliver experiences that demonstrate what is possible on Amazon devices and services.• Build and showcase unique, compelling and exciting demonstrations of new Amazon technologies• Deliver persuasive, passionate, high impact presentations to senior decision makers and large groups of technical and business leaders• Document best practices and create development resources that can be used by other developers• Engage with Partners by speaking at events, meet-ups, and webinars.About the teamThe Alexa America team defines, delivers, and create Alexa experiences based on customer needs; including both consumer and enterprise customers. The team drives engagement, manages local content and Alexa's local personality, support device and feature launches and set priorities to improve quality for customers across device types (Echo, Fire TV, Alexa Built-in, and Mobile).BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Ability to code in Java, and other application languages. Experience with API integrations, Large Language Models (LLMs), Generative AI, Experts, chatbots, and Agents. ...

The Buy with Prime (BwP) team is seeking a Support Engineer (SupEng). This role is a high impact, high visibility role managing escalated merchant support tickets and assisting merchants launching Buy with Prime product on e-commerce sites. The SupEng has a solution mindset and owns discovery and understanding of customer requirements and tickets reported to unblock merchants and help them grow their business with Buy with Prime. They are also expected to build the relationships by partnering across multiple teams such as sales, account management, product, engineering and solution architects to successfully resolve customer tickets and launch the customer on Buy with Prime product and features.The successful candidate will have a track record of (1) experience in customer launch projects and/or solution management. (2) owning internal as well as customer facing operating procedures, with a continuous lens on process improvement and (3) demonstrating strong customer obsessions through driving process improvement and advocating for the customer as part of internal reviews.Key job responsibilitiesThe SupEng is a proactive individual capable of effectively addressing customer issues at a high standard. They utilize their skills to investigate and resolve customer problems, collaborating with internal stakeholders to improve the overall customer experience. The work environment is dynamic, characterized by high levels of ambiguity and frequent changes in processes.* Provide a consultative approach to onboard e-commerce customers on Buy with Prime product to meet customers requirements.* Work cross-functionally to launch merchants on Buy with Prime product (e.g., Sales, Product, Tech).* Utilize subject matter expertise to apply existing solutions to customers, and inventing new solutions* Provide feedback to the customer support, onboarding, sales, and product team based on the learnings during ticket resolution.A day in the lifeA SupEng starts their day by addressing incoming inquiries, troubleshooting technical problems, and providing solutions to customers. This may involve guiding customers through step-by-step processes, explaining technical concepts, and offering assistance in a clear and friendly manner. They prioritize and manage their workload efficiently, maintaining a balance between responding to immediate concerns and addressing more complex issues. Collaboration with internal teams and documenting customer interactions are also crucial aspects of their daily routine. Adaptability is key, as they navigate a dynamic work environment, staying up-to-date with product or service changes and ensuring a positive customer experience across all communication channels. The SupEng will take the learnings, patterns, and themes and use data to influence other stakeholders to improve the customer experience.About the teamBuy with Prime is helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyondInternal job descriptionBASIC QUALIFICATIONS- Experience troubleshooting and debugging technical systems- Bachelor's degree in science, technology, engineering, math, business or equivalent.- 2+ years of Customer Service or Operations experience (email, phone or chat support).- 2+ Years of work experience with JavaScript, HTML, and CSS ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeOur Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. This position will require the ability to travel 10% or more as needed.Watch a short video about life as a Technical Account Manager here: https://bit.ly/3alg2gHAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 3+ years of equivalent work experience or 5+ years of related work experience.- 3+ years of technical engineering experience- Experience in Informational Technology operations ...

This is an exciting opportunity to join the world class service team at Amazon Web Services! Come work with some of the best and brightest engineers and product managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere. Amazon Redshift is looking for a Customer Success Engineer, who possess a unique balance of technical knowledge, business acumen, and interpersonal skill. We are looking for a motivated technologist that specializes in data warehousing or database systems and is excited to work with some of the largest and most advanced customers of Redshift. Ideal candidates have a strong background in Redshift and/or other data warehouse technologies, technical consulting, solutions architect, and customer management or similar roles. Amazon Redshift is a fully managed, petabyte-scale data warehouse service in the cloud. With Redshift, you can query data in your data warehouse and combine it with exabytes of structured and semi-structured data that sits in the S3 Data Lake. Today, tens of thousands of AWS customers use Redshift to run mission-critical workloads including BI dashboards, analyze real-time streaming data, and run predictive analytics jobs. In this role, you will support Redshift engineering, product, and operations. This will include working directly with some of our largest and most important customers to identify and resolve issues, assist pre-sales deals to onboard large-scale customers, automate repetitive processes, and work closely with business and support teams. You will prioritization operational issues, communicate roadmaps with customers, and become intimate with the architecture of our systems, while also deeply understanding customer use-cases and configurations, and also help prioritizing features. The perfect candidate will have excellent communication skills, customer obsession, deep experience working with data warehouse technologies, preferably in large scale, distributed environments; and be very comfortable with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization and organization. Open to traveling ~30% domestic with some international. Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.10031BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Candidates are expected to reside in the continental united states.Do you like helping customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?Amazon Web Services is looking for experienced sales consultants with a background in public sector call centers to help our customers understand, plan and implement best practices around migrating, building, managing and operating Amazon Connect within their AWS cloud environments. Our sales consultants will deliver proof-of-concept projects, re-usable artifacts, reference architectures, and lead implementation projects to assist some of the world’s largest public sector organizations transform their call centers to Amazon Connect and the AWS platform.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Please apply if you are passionate about the following:- Helping public sector organizations find more modern ways to work with their constituents.- Working on the cutting edge of innovation with AWS products and services- Maintaining domain knowledge and expertise in public sector call centers, workforce management, Artificial Intelligence and CRM platforms- Implementing and extending frameworks and methodologies commonly used by public sector organizations to assess, migrate, and transform the call center experience- Architecting and building large-scale solutions, which integrate smoothly in cloud and hybrid operating models for supporting Amazon Connect- Providing guidance on the people, organizational, security and compliance aspects of transforming the contact center to the Cloud- Setting-up and configuring AWS services in-line with best practices- Coaching customers and partner teams to be self-sufficientWith experience in the following key areas:- Technical presentation experience – White board, small and large group presentations- Collaborating with AWS field sales, pre-sales, training and support teams to help partners and customers learn how to build and move to production grade AWS environments that support Amazon Connect- Defining and delivering on-site consulting engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration.- Software development experience with building contact center integrations is a plus.- Engagements which include short on-site projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Engagements will include integration and adaption of existing enterprise call centers into Amazon Connect.- Ability to travel 10-30%- Working with AWS product, engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world implementation challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services. Contribute to best practice in the form of whitepapers and playbooks.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- Understanding of contact center operations, workflows, and key performance metrics. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy touse. We are seeking an experienced and innovative AWS Solutions Architect to help customers design and implement AI-powered workflows for biomolecule design. In this role, you will partner with life sciences organizations to architect scalable, secure, and high-performance cloud solutions on AWS that accelerate drug discovery and development. You will leverage AWS’s suite of AI and machine learning services, along with industry-specific tools, to enable customers to build, deploy, and optimize workflows for the design, analysis, and validation of biomolecules, such as proteins, enzymes, and antibodies.As a key technical advisor, you will guide customers through the process of building cloud-native architectures that integrate AI/ML models with complex biological datasets. You will work closely with data scientists, computational biologists, and bioinformaticians to ensure the solutions meet both scientific and business objectives. Your role will also involve collaborating with internal AWS teams to refine and evolve best practices, ensuring the seamless adoption of AI-powered solutions in the field of biomolecule design.Key job responsibilities- Design and implement cloud architectures that provide state of the art AI-driven biomolecule design workflows and results.- Collaborate with life sciences customers to understand their specific challenges and tailor AWS solutions to their needs.- Integrate AWS services for life sciences, such as AWS HealthOmics and Amazon SageMaker, with bioinformatics and biomolecule design tools and models.- Provide technical guidance on security, scalability, and cost optimization for cloud solutions.- Work closely with cross-functional AWS teams to support customer success and drive the adoption of AI-powered workflows in the life sciences.- Stay current with industry trends in bioinformatics, computational biology, and AI, applying the latest innovations to customer projects.A day in the lifeYou will work closely with AWS customers and with AWS service teams to make AI driven drug design an everyday reality. You will spend time at customer sites, brainstorming and problem solving with their engineers. You will also work with AWS Service and Solutions teams on features, services, and products not yet released. Shaping their definition, and helping those teams build the best products for their customers. You'll have a high ownership, and high innovation role. You'll help customers and AWS teams find the right way to use the power of AWS to design better drugs.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- 10+ years of experience solving Life Sciences problems with applied computing (e.g. bioinformatics, computational chemistry, ML modeling, structure prediction, effect prediction, etc.) ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, and maintaining inventory via deals that empowers buyers to make investments that best address their campaign objectives.We are seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate and future proof the business, and provide detailed feedback, guidance and expertise to stakeholder technical teams to enhance ADSP supply facing products. In this role you will also work closely with Publishers and SSPs to provide guidance around deal technical best practices and expectations when working directly with ADSP. This role requires expertise in the transaction of display, OLV (web + app) and CTV supply. The ideal candidate must be self-motivated with a proven track record in advertising technology. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a solutions architect. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including developers, team leads, and engineering directors.Key job responsibilities- Detailed Deal Troubleshooting being able to provide guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices.- Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform technical tests of all newly released products. - Utilize log level data and insights to root cause issues and communicate those complex issues to business teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization.Here are some other qualities we are looking for:- Enjoy working with advertiser / agency customers. You will have a passion for educating, training, designing, and building advertisers solutions for a diverse and challenging set of customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience.- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on ADSP.A day in the lifeA day in the life for a Supply Desk Operations Solution Architect encompasses three primary responsibilities. The first is managing and root causing a troubleshooting ticket queue for relevant customers. The second is to collaborate with stakeholder and engineering teams on process improvements to reduce TTR for troubleshooting and number of troubleshooting cases. The third is identifying areas of immediate opportunity to automate the existing operational business by leveraging existing and / net new products. A Supply Desk SA is successful when they are able to manage multiple issues and be able to communicate those issues, root causes, and next steps to resolution clearly and concisely to senior leadership and customers. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Sr. Solutions Architect, Heavy Bulky and ServicesBring your expertise in driving and managing pre-sales technology evaluation and post-sales technical integration and validation to Amazon Omnichannel and help us build the future of Local Selling at Amazon!We seek an experienced, entrepreneurial leader who couples a deep understanding of B2B solutions architecture with strong technical program management experience to help grow the B2B Integration Solutions Architect practice for medium and large Sellers. In this high-profile role, you will help scale a new capability that provides rapid, onsite technical and design support to launch new brands, retailers and sellers on Amazon. Core capabilities include identifying and removing obstacles related to technical, logistics and fulfillment network integration, providing on-the-ground guidance to position dealer & store networks to launch at scale. You are the face of Amazon to our selling partners, and own both the strategy and execution to bring key selling partners to market while navigating complex and ambiguous challenges.The ideal candidate is highly analytical, Customer obsessed, versed in working in a sales-driven environment and comfortable with ambiguity, bringing a proven track record of successfully using Customer insights to remove obstacles and grow a business. Long term success means owning key goals across network efficiency, selection growth, and channel scale while innovating across multiple dimensions. You must be an effective communicator, a strong collaborator across a broad spectrum of internal and external stakeholders, and able to lead a diverse and decentralized team of professionals.Key job responsibilitiesAs a Sr. Solutions Architect, you will lead technical integrations for sellers and partners while working with internal Business Development, Account Managers, Sales, Product and Engineering teams, to coordinate new product integrations and launches. You will develop and execute operational process improvements while managing on-going integrations with customers and partners. You will lead integrations from technical discovery/scoping through implementation and post-production support. You will need to be an influencer and be able to negotiate technical and functional requirements. You will design and implement technical integration solutions to solve complex business problems for Amazon Local Selling’s largest sellers and partners.A day in the lifeAs a member of the Local Selling’s Solutions Architecture Team, your primary goal is to quickly and efficiently onboard new sellers from the point of “Account Creation” to point of “Live on Site”. The onboarding process is grouped across: 1) Tech Discovery - Solution Design & Process Alignment; 2) Solution Development / API Integration; and 3) QA and Operational Readiness Testing & Launch.You will work closely with your counterparts upstream in Sales and downstream in Account Management to ensure smooth hand-offs with a relentless focus on operational excellence and continuous improvement.The Solutions Architecture Team also provides key inputs to Product & Technology feature prioritization and long-term roadmap planning, while partnering with Business Development & Sales to proactively define and plan against integration blockers as part of the discovery process.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 6+ years of experience as a solutions architect, integrations architect or equivalent focused on eCommerce, Logistics, Last Mile or other relevant domains.- Deep understanding of integration system architecture and security for both external and internal communication. Familiarity with ANSI X12 standards, particularly V4010 and above, including Order and Financial series documents (e.g., 850, 855, 856, 810).- Proficient in working with XML, JSON, and other message formats. Experience with various EDI communication standards and protocols, including AS2, standard VAN-based EDI, FTP, SFTP, HTTPS, and Web services.- Comfort executing in ambiguous, rapidly evolving businesses with multiple stakeholders and dependencies.- Excellent written and verbal communication skills for conveying complex issues to both internal and external stakeholders.- Bachelor’s degree or equivalent post-secondary degree. ...

Within the Gen AI/ML Specialist organization, this position is part of the Worldwide Specialist Solution Architecture Team, where you will join a global team for Amazon QuickSight (inclusive of Amazon Q). You will help guide customers in their adoption of Q and QuickSight through the creation of scalable enablement mechanisms, deep dive technical guides, and 1:1 engagement with customers as they evaluate service capabilities. You partner with technical and field teams across AWS and bring the voice of the customer into our product development roadmap.Key job responsibilities- Design and develop solutions and prototypes for customers that make the best use of Amazon QuickSight, including Generative BI capabilities of Amazon Q in QuickSight, and educate customers on how to integrate dashboards and Q&A experiences into their custom applications. - Collaborate with AWS field sales, training, and support teams to ensure customer success. - Create reusable customer content, such as demos, presentations, documentation, blogs, etc that will drive adoption of Amazon QuickSight. - Act as technical liaison between customers and the service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments. - Share what you know by capturing best-practice knowledge from engineering and field teams, including reference architectures and patterns amongst the worldwide AWS solution architect community in order to build a strong worldwide database, analytics and AI/ML community. -- Evangelize AWS services and solutions that benefit customers and publicly speak at events such as AWS Summits and AWS re:Invent.A day in the lifeour daily schedule will be a mix of solving customers' challenges and creating scalable assets to further promote the knowledge and understanding of Amazon QuickSight and Amazon Q in QuickSight. You will collaborate with field teams to drive successful customer outcomes, as well as collaborate with service teams to incorporate customers' feedback into the roadmap. You will work closely with Go-To-Market (GTM) Specialist counterparts to develop a strategy to drive customer adoption further in your territory through 1:1 customer engagement and 1:many virtual and in-person events.About the teamThe Amazon QuickSight WW GTM and SA teams sit within the GenAI & ML WW Specialist Org (WWSO). The teams cover Amazon QuickSight and Amazon Q in QuickSight (Q being a GenAI feature set in QuickSight) and align with Amazon Q Business GTM and SA teams to build joint GTM strategies focused on helping business users be more proficient with data. This is a fun, dynamic team covering a rapidly evolving space of applying GenAI technologies to business users in an enterprise.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows) ...

• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. • Internship cohort options are:(1) May 19, 2025-August 15, 2025 or (2) June 16, 2025-September 5th, 2025.• By applying to this position, your application will be considered for all locations we hire for in the United States.Are you a motivated technologist with a unique blend of curiosity, technical chops, and strong interpersonal skills? Do you want to help us build new things and evangelize use of AWS with customers? Do you enjoy being a guiding force, enabling customers to use best practices and design their applications and platforms for the cloud? As a solutions architect intern, you will receive AWS technical training, immerse yourself in cloud computing concepts, have the opportunity to develop business acumen.The solutions architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. We are passionate about technology and relish the chances to dive deep and wide within the AWS platform in our quest to delight customers.If this sounds exciting to you - come build the future with us!Key job responsibilities• Create solutions that address customer business problems and accelerate the adoption of AWS services• Interface with customer stakeholders, including developers and team leads• Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teamsBASIC QUALIFICATIONS• Currently enrolled in a bachelors or greater degree program with a graduation date between December 2025 and September 2026 • Experience with one of the following programming languages: Java, Python, Ruby, Node.js, C#, or C++ • Experience in technology domains, including but not limited to: networking fundamentals, databases (Relational and/or NoSQL), Operating systems (Unix, Linux, and/or Windows) ...

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.AWS is looking for a GenAI/ML Solutions Architect (GenAI/ML SA), who will be the Subject Matter Expert (SME) for helping customers worldwide design solutions that leverage our ML services. This role will specifically specialize in using state-of-the-art techniques to pre-train and fine-tune foundation models. As part of the team, you will work closely with customers to enable large-scale use cases, design ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.You must have deep technical experience working with technologies related to artificial intelligence, specifically in advanced generative AI technologies. A strong mathematics and statistics background is preferred in addition to experience fine-tuning foundation models. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process.If you are a qualified and accepted candidate, you may work out of any of the following cities: Seattle, San Francisco, Silicon Valley, New York, Arlington. Travel up to 50% across the AMERICAs may be possible.Key job responsibilities Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment worldwide for Amazon SageMaker. Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback. Develop and support an AWS internal community of ML related subject matter experts worldwide.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...