Strategic Customer Engagements

Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) Workload Analyst team. This is a unique opportunity to provide actionable, measurable, and valuable insights into AWS’ largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.As a Deal Specialist within the Workload Analyst Team, you will work to proactively deep dive large and strategic accounts, and engage in opportunities well ahead of the field surfacing them to SCE, to go deep to understand the customer and potential solutions. Your work will ensure that the SCE Deal Team walks into negotiations with the data and service level expertise to drive the best outcome for AWS and the customer. You will analyze and review the current deal terms, revenue and usage data, document customer workloads, identify upstream defects that need to be addressed to support the SCE Deal Team prepare ahead of the next deal cycle. Beyond proactive engagement, you will support the SCE Deal Team in active engagements in navigating highly competitive or technically complex deal scenarios through custom support and bespoke analysis. You will develop and own strategic stakeholder engagements that resolve business problems impacting on deal outcomes, improve team processes, and work to identify and integrate data generated upstream of the deal cycle into existing SCE tools. This is a visible role that will engage across internal stakeholder teams to drive measurable business outcomes.Key job responsibilities• Produce written deal deliverables, ahead of SCE-led deal cycles, that provide the SCE Deal Team with a set of actionable, measurable, and valuable insights into AWS’s largest and most strategic deals in a way that facilitates AWS customers achieving their business and technical outcomes while prioritizing strong business results for AWS.• Act as trusted advisor and thought leader to the SCE Deal Team in the development of commercial strategy and deals.• Partner closely with AWS Service teams to understand services and pricing and act as a technical resource on these services to the SCE Deal Team• Advise on commercial deal terms: understand the competitive landscape and provide deal guidance to the SCE Deal Team to resolve technically complex deal scenarios• Cultivate best practices through analysis and reporting in support of continuous improvementsAbout the teamAbout the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.• 7 + years demonstrated success working across cross functional teams to drive business outcomes. • Proven expertise in building financial and pricing models to support competitive strategic, large, complex or highly competitive deals, or proven expertise in building financial models, leveraged to support equivalent business outcomes • Evidence of experience in working with key internal stakeholders (e.g. operations, legal, etc.) as necessary. • Strong analytical and presentation skills and the ability to articulate concepts to cross-functional audiences • Bachelors Degree• Experience in project managing high-performance, highly-available and scalable systems. • Proven experience establishing metrics for measurement of engineering and operational excellence • Advanced degree in a Quantitative Field, MBA, or equivalent relevant experience• Strong written and verbal communication skills with an emphasis on delivering high quality documents Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.