Technical Program Management

Come join a creative team of leaders & work with dedicated engineers to building hub of Customer Obsession at Amazon."We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a multi-billion dollar company, our customers did and we want to ensure that our customers have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers.The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their Customer Obsession. We build and own services that process billions of customer feedback items near-real time, provide self-service suite of products and services that easily finds, identifies, and ensures relevant customer feedback is addressed by the right stakeholders at the right time. Ultimately this vision drives the Amazon flywheel by generating business insights, surfacing opportunities for customer delighters that can be actioned to improve experiences, exposing defects that are connected to defect resolvers across Amazon to eliminate defects resulting in improved customer experience.We utilize Machine Learning (ML) and Large Language Models to constantly listen to these signals and identify systemic and recurring root cause defects which are then relayed to upstream Amazon ordering and fulfilment systems to ensure such defects are eliminated at the source. WWDE uses this hub to drive the famous Andon Cord mechanism at Amazon.Key job responsibilitiesA Technical Program Manager (TPM) is responsible for the end to end delivery of a product. They need to work with a product or projects various Technical Program Managers and Development Managers to ensure that status is properly reported and mechanisms are in place to report and escalate dependencies between teams.TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.A day in the lifeTPMs need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, TPMs must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, they need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamIt is still day 1 for Defect Elimination systems offering considerable opportunities for building solutions from the ground-up and for personal career growth. You will also be highly encouraged to own, innovate and lead significant contribution towards our long term vision and architecture.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's Degree- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world.The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilitiesAs a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. Moreover, you will identify simplification and improvement opportunities across the Joining teams to build a better customer experience, rather than just lifting and shifting the legacy functionality.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Stores Foundational AI (SFAI) is the team powering the Amazon Rufus conversational shopping product. We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry.We are looking for a Senior Technical Program Manager to help drive LLM inference latency and throughput improvements by delivering state-of-the-art system and model optimization techniques in collaboration with multiple Amazon teams, who is a pioneer that is passionate about technology, innovation, and customer experience, and is ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey and change the world of eCommerce forever!Key job responsibilitiesAs a Senior Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will partner with product management and technical leadership to identify company-wide opportunities to drive LLM inference projects across multiple dimensions. You will help identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. As a technical leader, you will influence strategy and outcomes across different Amazon organizations.This role is inherently cross-functional and requires a strong ability to communicate, influence and earn the trust of software engineers, technical and business leadership.- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead end-to-end product development of new hardware automating access to the trailer dock to address human/machine efficiency and safety improvements at the Fulfillment operations.Key job responsibilitiesCollaborate with engineering development teams and global process owners to architect and deliver technical solutions and define product roadmaps.Plan and design systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.Leverage and integrate advanced technology into new product development to maximize return on investment and minimize costs.Simultaneously manage multiple projects while effectively influencing, negotiating, and communicating with internal and external business partners, contractors, and vendors.Coordinate with hardware and software engineering teams to develop product features that improve the performance of the Amazon fulfillment network.Work with operations team to manage the global deployment of automation solutions within the fulfillment network.Engage with suppliers, R&D groups, operations and procurement on engineering change coordination and cost reduction efforts.Lead continuous improvement projects to improve machine up-time and reduce machine breakdowns related to new technologiesDesign, fabricate, implement, and fully document equipment improvements and modifications related to new technologiesAbout the teamThe Amazon Key mission is to empower customers to easily manage access to their homes and businesses. To accomplish our mission, Amazon Key design, manufacture, sell and maintain Access Control products using the latest home security technologies. Amazon Key technology enables Amazon Delivery Associates to securely get access to semi-public space within buildings, in order to deliver parcels. Amazon Key continue to innovate and delight Amazon Key’s rapidly growing customer base. Amazon Key consistently works on high profile projects and seek talented individuals motivated by an opportunity to make an impact, work on challenging technical problems, and learn.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal TPM that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Manipulation Product Development and Engineering customers. As a Principal TPM, Manipulation Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Manipulation product expected to deploy globally and you are responsible for managing all Deployment Services committed to our customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations. Key job responsibilitiesAs the Manipulation Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Manipulation Deployment related with customer teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operation (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality; managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAs the TPM for Manipulation Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Manipulation Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Manipulation STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Global Infrastructure is looking for an experienced Technical Program Manager (TPM) who is a passionate advocate of process excellence. This TPM will design and build operational processes, define software requirements, establish analytical reports and lead cross-functional teams to develop and deploy comprehensive equipment end of life solutions across AWS’s global footprint. This Technical Program Manager will deliver and optimize workflows and metrics that ensure all intellectual property and storage devices are managed in accordance with Security Policy and in compliance with Environmental and Legal across all work streams. The role will work within the data center operations organization, measuring and reporting on performance execution while leading projects and solving technical problems aimed to deliver safe, secure, compliant and efficient processes that reduce risk and enable scale. The candidate is expected to partner with Product Owners, Hardware Engineering, Security, Field Operations, Software and Data Analytics teams; reporting status to the leadership team. A successful candidate is customer oriented and has experience with process design, project planning, stakeholder management, communications management, schedule management and data analysis. The candidate must independently identify and produce metrics that can be used to measure success and report on progress at both the operational and the leadership levels of the organization. The successful candidate has experience in operations, document development and technical program management across time zones and has managed several large scale projects.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate is customer obsessed, innovative, independent and results-oriented. As a TPM, you will - Work with key stakeholders across multiple organizations to define strategy and requirements. - Be responsible for scoping and delivering end-to-end software, analytics and technical solutions that span multiple technology teams. - Establish and manage operational metrics and provide written and verbal updates to leadership. - Innovate process and tool features on behalf of our customers. - Provide process expertise to field customers in order to resolve challenges and blockers.- Collaborate with product managers, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions. Your job requires a high degree of judgement, the ability to negotiate and influence delivery across teams, and excellent communication skills. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experience- Experience developing and executing/delivering product and technical roadmapsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Want to work on one of the highest priorities across Amazon Ads? This is your chance to have a positive impact on millions of Amazon customers worldwide while working with industry-leading technologies. We're growing an engineering team to support the Twitch Ads business that powers the advertising experience for millions of viewers and streamers daily. We're looking for a passionate, team-oriented, and talented Senior Technical Program Manager with experience leading across technical and product teams to deliver experiences that customers love. This is a unique opportunity to get in early and drive significant portions of the technical roadmap.Key job responsibilitiesThis role requires outstanding cross-team coordination and prioritization to translate critical product and business requirements into a technical roadmap and design. You should have familiarity with low-latency, highly scalable systems, as our technical architecture enables thousands of concurrent advertisers to design and deliver unique user experiences to millions of customers. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. About the teamTwitch Ads is a critical Ads program that is pioneering new experiences to help brands (sellers, vendors, influencers) connect with viewers and streamers on Twitch. We build scaled and custom ad experiences across video, audio and display. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.- 3+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are seeking a Senior Technical Program Manager. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as appreciation for complex applications. You will have significant influence over the design and the test approach we take to develop the system. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilitiesThis position requires a technical and program management background with direct experience developing relevant systems. A Senior TPM anticipates bottlenecks, uses great judgment to make trade-offs, and balances the business needs with technical constraints. Your ability to understand the big picture of the project design and anticipate and plan dependencies is crucial. Your ability to take large, complex projects, break them into manageable pieces, and deliver timely results is invaluable. You will work with a team of experts and drive the team to successfully accomplish the following activities:- Deliver high quality products that optimize performance, mass, cost, manufacturing, and reliability of systems.- Coordinate the work with teams developing other systems as well as assembly, integration and tests.- Identify and manage the conduct of trade studies and analyses necessary to understanding performance and other aspects of the design.- Manage the development of complex hardware and software development. (Varies by assignment)- Optimize the velocity of engineering development through the design and application of mechanisms.- Manage timeline, dependencies, and deliverables.- Bachelor's degree in electrical engineering, mechanical engineering, aerospace engineering, computer science, computer engineering, or related field, or equivalent experience.- 7+ years of hardware, software, system integration and test development of complex systems across the full product life cycle – concept to production.- 4+ years of experience in a technical lead, systems engineer, or technical program management role with significant experience architecting and integrating HW and SW into a complex system.- 4+ years of experience leading cross-functional teams delivering products on schedule.- Proficiency with at least one schedule tracking tools such as MS Project, SmartSheet or alternative.- Masters's degree in electrical engineering, mechanical engineering, aerospace engineering, computer science, computer engineering, or related field, or equivalent experience.- Experience with high volume manufacturing test methods, concepts and solutions.- Ability to lead interdisciplinary discussions between Hardware, Reliability, and Firmware teams to define and drive scope and clarity of work, and reach optimum system level trades.- Experience in high speed characterization of devices, operation of high speed and high frequency test equipment, network analyzers, spectrum analyzers, and high-speed oscilloscopes.- Experience developing high-performance systems for aerospace applications or systems operating in extreme environments.- Experience in automated testing and system characterization.- Excellent oral and written communication skills.- Track record of successfully delivering complete systems (hardware, firmware, software) on time, to scope, with high quality.- Ability to regularly engage with senior stake holders and influence across the organization.- Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines.- High sense of ownership, urgency, and drive.- Ability to communicate effectively with both technical and non-technical individuals.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) Hardware Engineering team creates compute and storage server designs for Amazon’s web services. Within the Hardware Engineering team we design the Specialized Hardware used for high memory applications, cryptography, archival storage, and other specialized workloads. Our program managers and engineers work with leading edge technologies, solve challenging problems, influence the industry’s roadmaps, and develop new and unique solutions that are ahead of the pack. We work in an environment that fosters innovation and creativity. We encourage and invest in new directions and new ideas that will serve our customers better. We sometimes fail, but we learn from such failures and we improve. It is because of the team and our constant focus on the customers, that we are able to develop creative and new designs that set the standards on performance, quality, cost, and operational excellence. Why you will love it: You will have exposure to teams and leaders across the entire company. You will be a part of a leading edge development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for Amazon. Through your efforts you will make a tremendous difference to your customers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The ideal TPM candidate will be an experienced program manager who is skilled in managing hardware product development teams across several geographic regions using a variety of suppliers. Having a track record of successful hardware launches for data center products is critical for this role. The successful candidate will be an innovative self-starter and leader. The candidate will be familiar with the cloud computing industry and AWS offerings and will be passionate about providing the best possible customer experience at the best cost. The candidate will have an obsession with data and precise analysis and will use these as inputs to make decisions.Key job responsibilitiesAs a member of the Hardware Engineering team you will will be responsible for leading hardware product development programs and operational reviews in a highly cross-functional environment which includes internal customers, external vendors and technology partners. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point. You will work closely with your customers to understand their short and long term business goals and product needs. You will be responsible for the delivery of platforms through driving and coordinating the efforts of an interdisciplinary team across hardware design, component development, firmware, test, and qualification, along with external suppliers and design partners to develop, deploy at scale, and provide ongoing operational support for the servers you deliver. This is a fast-paced, intellectually challenging position with significant impact on the future of the cloud. You will have high standards for yourself and everyone you work with, you will be constantly looking for ways to improve your products’ performance, quality, and cost. You will be responsible for both delivering products to the roadmap, as well as continuously raising the bar on how we develop and support your products. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamOur team within AWS Hardware Engineering is responsible for delivering hardware as a service to our internal customers. We own all aspects of design, from concept to design to launch and then throughout the entire life of the product for our product lines.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of hardware development experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- Experience in working with overseas CM/OEM/ODM vendors in product development- Experience managing the lifecycle of a complex cross-functional program with considerable business impact- Strong knowledge of compute or storage server architecture and design for large scale applications- Experience with server technologies such as: power optimization, board design, thermal, mechanical, BIOS, BMC, signal integrity, networking- - Experienced in gathering system requirements and working with support teams to aid in the creation of server specifications- Comfortable working on multiple programs at onceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to play a crucial role in the future of Amazon's retail business by building data analysis systems that enable data driven decision-making at the largest scale possible?The Promise team sets the expectation of when customers’ items will arrive. The delivery promises we make are key drivers of customer behavior and influence the short and long-term profitability of Amazon’s global retail business. We serve as the interface between customer expectations and Amazon's industry-leading fulfillment capabilities. We are part of the Supply Chain Optimization Technology (SCOT) Group that develops and manages systems that optimize inventory acquisition and placement, so products are available for fast delivery. (For more information on SCOT, see this short video: Successful members of the Promise team are customer obsessed, flexible, and collaborative team players who enjoy working across functions and organizations to solve problems and get results. They ask hard questions and build solutions that provide the critical business insights needed to influence decision-making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, and get their hands dirty building data systems and sharing insight.The Promise Insights team is seeking a Technical Program Manager to drive cross-team collaboration for root causing and remediating direct customer-facing issues. You will work directly with Business Intelligence Engineers and Software Engineers to understand the data and the underlying system architecture in order to explain both the What and the Why for behavior customers are experiencing. You will respond directly to VPs and SVPs with analysis and action items (generally from multiple teams) and then track and drive completion of action items that will improve future CX. As such, writing ability is extremely important for this role. Key job responsibilities- Develop and maintain realistic schedules allowing the teams to perform agile design, development, testing, and execute frictionless production launch. Ensure there is continuous buy-in and commitment from all participating teams, and that internal slowdowns, incidents, and other impactful events are communicated in a timely fashion.- Negotiate with product and engineering teams to align funding and scheduling of the associated technical work to fit the timeline. Build a staffing schedule, propose and secure temporary funding if needed. Align the milestones of the schedule with schedules that teams participating in the program can commit to. Modify the timeline as necessary.- Proactively monitor and interview team leaders for risks and handle changes early. Create proposals to work around limitations, negotiate the final schedule with program owners, including up to S-team leadership.- Create mechanisms for recurring schedule check-ins. Determine and surface risks, and secure committed mitigation strategies. Cast a broad net to ensure that milestone rollouts are not conflicting with parallel programs. Serve as first point of contact to external program stakeholders, provide timely and proactive updates, and create compelling and accurate narratives describing what is being built, when, for what reason, and with what expected outcomes. Maintain documentation and momentum. Answer high level technical questions about business requirements or integration requirements from internal or external stakeholders.About the teamPromise Insights team manages various critical services for customer delivery promise to improve our ability to analyze, understand, forecast, and modify promise behavior with a predictable result. The team owns the Promise data pipeline which captures relevant data from Promise services; Promise Analytics Platform and Web tools like Promise Viewer provide meaningful insights to stakeholders (PMTs, RSs, BIEs, Economists, and SDEs) for data-driven decision-making. We also use that data to run simulations to help answer business-critical questions; e.g., what is the impact on delivery promises and Amazon business if we had infinite inventory in every warehouse? Simulation plays a key role in enabling teams to achieve their business goals by identifying and sizing opportunities for increased profitability through cost savings and customer experience improvements. Simulations also provide insight into promise speed variants and the factors that impact them.The team is currently focused on evolving our capabilities into platforms that can be used across the company as well as expanding our Tools to not just present existing data, but to analyze that data against other systems to preemptively answer questions around what caused deviations in expected behavior.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience writing high-level summaries for review at the Executive level.- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

In this role you will:- Work with multiple Software Development teams to execute on Kuiper's over-the-air (OTA) update and satellite deployment programs. - Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. - Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks- Write effective narratives and present them concisely and effectively to senior management- Develop program and team processes and tools as required- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network.Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities • Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms • Own complex planning, resource balancing, and financial modeling for initiatives and programs • Responsible for the overall development lifecycle of complex projects spanning multiple teams. • Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability • Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities • Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network • Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockersProvide requirements and “voice of the customer” feedback to development and support teamsAbout the teamNASC Engineering’s Product, Analytics and Simulation Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Calling all inventors! Are you excited about Advertising technology? Love to work at the intersection between Machine Learning, Customer Experience, and Revenue Growth? Keep reading. Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create unique advertising experiences for hundreds of thousands of advertisers and shoppers globally. Our team's mandate is to launch and accelerate the Amazon Business (B2B) advertising business as it requires a differentiated customer and advertiser experience. We own the end-to-end advertising experience including placements, creative, ad serving, advertiser experience, and marketing. As Principal Technical Program Manager (TPM) for Amazon Business Advertising, you will help build a new Business-to-Business (B2B) advertising experience from the ground up and create and launch features for both advertisers and business shoppers globally. You will partner with engineers, product managers, other TPMs, and senior management to help create these world-class solutions. Due to business’ unique purchasing requirements across size, industry, and other attributes (e.g., the largest companies in the world, your favorite bakery, your local government, your college alma mater), you will develop a mix of bespoke and scalable experiences for B2B buyers that drive discovery based on their needs. You will also create simple and coherent experiences for B2B advertisers built on top of multiple unique full stack advertising products.We're looking for a Principal TPM who is passionate about innovating on behalf of customers, thrives on solving tough problems, demonstrates a high degree of product ownership, and wants to have fun while they make history.#Amazon Ads#amazonbusinessads#adptjobsKey job responsibilitiesA Technical Program Manager (TPM) will partner with engineers, other TPMs, and senior management to help create world-class solutions. Part of your responsibilities will include:- Manage cross-team and cross-organization delivery of long-term customer-facing programs.- Manage business requirements, design, performance expectations and goals with all stakeholder teams.- Partner with other leaders to define business and architectural strategy and build roadmaps for the programs you and your team own.- Be responsible for the overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.- Manage prioritization and tradeoffs across engineering, customers, and time to market.- Drive architecture, engineering and integration decisions and timelines with dependency teams.- Establish business processes and policies as well as metrics and indicators for success.- Develop, report, and continually improve business performance metrics.- Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals. - Translate customer’s business requirements into technical/functional specifications for the engineers - Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines- Participate in deep architectural discussions to ensure solutions are designed for successful deployment for sales and marketing- Capture, share and leverage your best practice knowledge across a broad group of engineers throughout all subsidiaries - Partner as a technical liaison between customers and engineering teamsAbout the teamThe Amazon Business Ads Tech team owns the advertising experience on Amazon Business ( Our team’s vision is to personalize the business-to-business ("B2B") shopper/decision maker's discovery process and enable them to make more informed policy and purchasing decisions to meet their organization’s complex sourcing needs. In parallel, we provide advertisers unique channels and capabilities to effectively engage and connect with B2B shoppers/decision makers.- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in working with the teams that developed the Kindle, FireTV, and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial planning and reporting systems, creating and maintaining technical plans and diving into the technical details to understand the nuances and complexities involved.This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the Devices and Services organization.This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development across Devices and Services Finance organizations. This person will be expected to take ownership of an in-depth finance area. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including Devices and Services, finance, and multiple software development teams.Key job responsibilities- Developing and driving product vision and strategy - Managing tech products throughout the product life cycle- Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Providing analytical support, including prototypes and proofs of concept, where helpful- Ensuring that standardization, automation, scalability, and agility are components of the systems and tools- Influencing internal and external stakeholders on a shared vision with aligned expectationsA day in the lifeYou will interface primarily with finance stakeholders and engineering teammates in order to scope and deliver net new and enhancements to existing products. Our core team owns the entire gross profit reporting and planning roadmap for the finance technology organization and you will be responsible for reporting routine status updates to senior leadership.About the teamOur core team is small but mighty - two technical product leads, a program manager, and a senior manager. Our larger team is predominately US based with resources also located in APAC. The team includes application developers (IBM Cognos TM1/PA), software developers, data engineers, BI engineers, and UX designers, whom you will interact with on a daily basis. We are situated in the Devices and Service Finance organization and we deliver financial system automation and insights to our customers, working cross functionally with other non-technical and engineering teams across Amazon.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Principal Technical Program Manager - Amazon Search Platform Technologies, Palo Alto, CA. Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. Our Search Platform Tech team designs, builds, and delivers high performance, fault-tolerant, scalable distributed search engine used by millions of Amazon customers every day. You will come with a desire to focus on delivering a state-of-the-art industry leading search platform. A solid track record in defining and executing on a large-scale, distributed systems and a relentless desire to improve customer experience are requirements for success in this role. As a Principal Technical Program Manager, you define the strategic vision for the search engine that delivers delightful experience to our customers in their shopping mission. You will partner with business experts, data modelers, scientists, and engineers by leveraging new trends in Information retrieval, natural language processing, and machine learning. A successful candidate will be highly analytical, and will work with technical customers to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experience that customers love. As a single-threaded owner, you are trusted to operate with complete independence Key Responsibilities: - Design and lead a multi­-year product roadmap, balancing short­ and long­-term goals to scale globally - Define creative, high quality, and clear roadmaps based on team strategy and vision - Develop detailed, crisp business requirements and user stories that can be used to create specifications and architecture for search engine features and applications - Partner with Engineering, Science, Operations, and partner teams to create best-in-class search solutions for customers - Analyze customer feedback and usage metrics to identify key pain points - Build innovative concepts and successfully champion them through senior management and other teams - Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences - Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire Tablets, Fire TV, Amazon Echo and Astro (Consumer robot). Within the Amazon Devices & Services (D&S) portfolio, our Consumer robots are positioned as signature product that demonstrate strategic leadership in technology and innovation, using intelligent mobility, advanced sensing, complex planning, and endearing personality to offer customers a premium experience. What will you help us create?The Role:We are a smart team of doers that work passionately to apply cutting edge advances in robotics and machine learning software to solve real-world challenges. We are working on products that make our customers' lives easier and more fulfilling. We do this by creating delightful products that autonomously deliver peace of mind, convenience and meaningful companionship. This is a unique opportunity to disrupt the industry and introduce new experiences to customers. This role must influence leaders across organizations on the technical, product/roadmap, and business fronts including Research, Engineering, Product, CX and drive decisions across teams to ship. We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. High judgment, negotiation skills, ability to influence, analytical talent, and leadership skills are essential to success in this role.As a Principal TPM, you will drive timely delivery of high-ambiguity and complex programs. You should demonstrate deep technical expertise in software development, strong business acumen, exceptional program management skills, and the ability to navigate a large, matrixed organization. You will have enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day. You will anticipate bottlenecks and make tradeoffs, provide escalation management and balance the business needs with schedule and technical constraints. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. You should clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. The Ideal Candidate:If you are someone who has passion for shipping products and you have demonstrated experience for the same, we would love to hear from you. The ideal candidate has the courage of conviction. They are quick on their feet, take solid decisions, and are flexible to see various sides of a situation. Your experience of building technology, processes, and tools will be extremely handy in this opportunity. You will have an opportunity to create and drive processes that will influence several hundreds of Engineering resources. It is important that you can earn trust of your peers, stakeholders, and executives through your body of work and consistency. Most importantly, you are able to lead without authority and get things done. If you have exhibited these skills in delivery of a consumer product, you will enjoy this role. This role has VP and Senior VP level visibility and it will test your skills of abstraction and attention to detail, at the same time. The role also sets you up for bigger opportunities in Amazon.Responsibilities:1. Work with key stakeholders in product management and executive teams to define strategy and requirements2. Create processes, mechanisms, and tools that shape the delivery of the program3. Manage budget and Fixed/Variable cost for the program4. Manage ambiguity and competing priorities while staying focused on short term and long-term goals5. Earn trust through regular communication with senior management on status, risks and change control6. Define, measure and report on metrics and success indicators. We make decisions based on data7. Be resourceful and find creative solutions to complex technical and organizational challenges- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Customer Service is at the forefront of intelligent self-service and automation, leveraging cutting-edge Generative AI (GenAI) technologies. The Self-service and Automation (SSA) Science team drives the development and deployment of innovative GenAI algorithms powering chatbots, voicebots, intelligent search, and generative touch experiences. We seek a Technical Program Manager to lead high-impact initiatives in this domain. As a Technical Program Manager, you will provide leadership and structure across high-impact science workstreams spanning algorithmic enhancements, new product feature launches, and engineering operational excellence initiatives. You will collaborate extensively with cross-functional teams of applied scientists, software developers, product managers, and organizational leaders to align priorities, manage dependencies, and ensure focus on the highest value customer experience opportunities.Key job responsibilities- Own the full lifecycle planning and execution of multiple complex, concurrent AI/ML and automation programs- Develop comprehensive program plans, drive critical path decisions, manage risks/issues, and ensure on-time delivery- Coordinate across product and engineering teams to synchronize workstreams and meet commitments - Provide technical guidance on enhancing algorithm performance, accelerating speed-to-market, and optimizing processes- Handle cross-team communication, stakeholder expectations management, and organizational priority alignment- Instill structured execution processes within autonomous agile teams across rapidly evolving technical domains- Perform data-driven analysis to develop strategies and guide the team towards key operational goalsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Web Services (AWS) Hardware Engineering team creates compute and storage server designs for Amazon’s innovative web services. Our designs are industry-leading in performance, frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Hardware Engineers solve challenging technology problems, and build architecturally sound, high-quality server platforms and components to enable AWS to realize critical business strategies. We are seeking experienced Thermal Mechanical Program Managers to work on the next generation of our cloud platforms. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. What you will do: As a member of the Server Hardware Engineering team you’ll be responsible for the design of our server platforms and AWS specific hardware components. You will interact with engineers across the company, and work with an interdisciplinary team to execute product designs from concept to production including design, development, validation, and the successful implementation of your work at large scale. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. As a Technical Program Manager you will lead the development of products utilizing a wide range of design and manufacturing partners. You will manage these supplier’s activities to design, test, certify, manufacture, and integrate parts into final product SKUs and then deploy them to data centers around the world. You will manage technology roadmaps and align the efforts of internal resources and vendors to deliver products that delight our customers. Why it matters: Amazon has thousands of unique services, both big and small that power the Retail website (Amazon.com ), Amazon Web Services, Echo, Kindle, Amazon Instant Video and more. These services run on hardware around the world. We continually need to deploy newer, innovative, and more efficient and cost effective hardware. Your work will drive efficiency and significant cost savings while improving the performance and reliability of our websites and services. Your work will touch development teams and customers around the world. Why you will love it: You will have exposure to teams and leaders across the entire company. You will be a part of leading edge research and development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for Amazon. Key job responsibilitiesA Technical Program Manager manages schedules, writes narratives, and leads across multiple organizations in large meetings and small working groups. A day in the lifeThe Sr. Technical Program Manager for the mechanical/thermal team in Hardware Engineering Services spends the day managing multiple programs simultaneously, driving vendors and internal program workstreams, writing narratives, and managing up.About the teamThe Hardware Engineering Mechanical/Thermal/Robotics (MTR) Engineering team owns the thermal and mechanical hardware designs of AWS servers and server racks and drives Operational Excellence end-to-end related to thermal and mechanical issues.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities· Engage with internal and external Amazon customers and support teams to gain insights and capture critical mechanical, electrical and utility needs for the business today and in the future· Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for critical segments of the data center physical infrastructure· Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps· Drive continuous advancements and improvements within our data center designs, and communicate technical solutions to Senior Management· Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation· Develop product features and deployment strategies to improve performance, reliability, sustainability and efficiency of new applications and use cases· Communicate complex issues clearly and effectively to leadership to propose solutions and fully inform risk decisions· Work independently in a high-performing environment with all levels of leadership and exercise sound judgment where clear guidelines may not existAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- Bachelor's Degree in Engineering or equivalent- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 7+ years of technical product or program management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Master's DegreeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!Amazon's Finance Technology organization (FinTech) builds and maintains the finance technology platforms and services that enable new business growth, compliance with financial and tax reporting obligations, and analysis of our financial data at scale. Through our products, we aim to maximize time spent by Finance teams on high value analysis, reduce the growth of operating expenses, and improve the vendor experience.We are looking for an experienced Technical Program Manager (TPM) professional to play a significant role in leading a multi-year program from concept through execution. Knowledge Services vision is to empower Finance users with data driven decisions, and provision scalable, self-serve analytical capabilities to derive insights from transactional finance information. Our goal is to automate finance processes and reporting, drive standardization across worldwide finance teams, and leverage AWS capabilities and provision capabilities to scale with Amazon's growth. This TPM will work hand in hand with our engineers to define the architecture across development teams, and with our customers across Accounting, FinOps, Tax and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. This TPM will need to dive deep with the development team and challenge the design as needed. Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and schedule refinement. Key job responsibilitiesThe successful candidate will have strong Technical Program management, be highly collaborative, globally minded and have a high level of customer focus. You should be a motivated self-starter that works well with others in a dynamic, ambiguous environment. You should have excellent business, technical, and communication skills to be able to work across countries and markets, dev teams, and with business owners to define and deliver improvements. This leader will facilitate the development of detailed project plans and timelines, ensure technical teams are delivering to the customer requirements, and drive leadership alignment and communication of our progress across teams.About the teamOur team owns Finance Data Vault and Magnify products. Both these products are built in-house solutions to help teams within the Finance organization store, transform, query, search and discover finance data at scale. FinTech owns software applications that are broadly spread across five verticals: Accounting, Tax, Treasury, Payments, and Receivables. These applications process, analyze, and report on different types of data to serve the broader needs of the Finance organization. The data we process comes from various data sources, some internal to FinTech and some external 3P systems. We serve 150+ teams and store 7.5 PB of data.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit