Technical Program Management

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000Please see job description and the position requirements above.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities - Build strategic plans for new Mechanical Solutions and methods to reach maturity for global deployment. - Plan for global and regional nuances, test and validate, create deployment schedules, and similar production readiness actions - Lead the development, deployment, and sustainment of Mechanical Systems for our next generation data center in a highly cross-functional environment, which includes internal customers, hardware, and software development teams. - Provide program management leadership in the application of new technologies and/or retro-fit type work to enable large scale hardware deployments in a continuous effort to deliver a world-class customer experience. Drive teams inside and outside the organization to deliver complex cross-functional programs with high impact to the organization. A day in the lifeOur TPMs work closely with key partners to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment. About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's degree in engineering, computer science or equivalent- 3+ years of technical product or program management experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 7+ years of working directly with engineering teams experience- Experience leading complex technical programs for Mechanical Cooling and/or Controls Systems for large commercial/industrial or mission critical buildings.- 5+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Bachelor's degree in Mechanical Engineering - focus on Thermal/Cooling solutions.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

We're on a journey to build something new! Come join our team and build new automotive discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Senior Technical Program Manager to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences for our customers.Key job responsibilitiesThe right candidate will possess strong technical skills and have demonstrated experience in leading teams who own medium to large distributed services. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You must be able to communicate up, down, and out to both technical and business audiences. You must be able to successfully drive, architect and scale services based on the program vision, anticipate bottlenecks, and balance business needs against technical constraints. You must take complex challenges and break them down into manageable projects, then work with technologists to prototype and engineering to deliver them in a successful and timely manner. You must be able to de-risk situations by taking a pragmatic approach and be willing to take calculated bets.This opportunity requires excellent technical, problem-solving, and communication skills (written and verbal) with senior management on status, risks and strategy. Qualified candidates must have experience collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features; as well as analyze the cost/benefit of feature selection and communicating results throughout the organization. In this role you would be interfacing with your immediate multi-discipline team, building relationships with partners across Amazon (ex. Advertising, Consumer, AWS, Alexa and Devices) and communicate across diverse areas of the org (e.g., legal, regulatory, finance, PR). You will be leveraging a variety of technologies, own your projects end-to-end and help build and refine exciting new automotive experiences for Amazon.A day in the lifeAs a Sr. Technical Program Manager on this team, you will lead the technical planning, coordination, architecture, and implementation of multiple programs across this new automotive shopping initiative. You will manage the lifecycle (architecture, design, implementation, documentation and measurement) of software teams that are delivering for the programs you manage. You will work alongside Creatives, Designers, Program Managers, Product Managers, and engineers. You will collaborate with teams across Amazon on the planning and execution of complex and highly-technical projects with high impact and visibility. About the teamThis role is on a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. - 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience developing and executing/delivering product and technical roadmaps- Experience building and evaluating system-level technical design- Experience owning/driving roadmap strategy and definitionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization. *** Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ***Key job responsibilitiesAs a Senior Technical Program Manager, you will * Own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites. * Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams. * Drive daily execution working across supply chain, planning, fullfillment and production teams. * Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.* Translate strategic goals into actionable plans for specific projects and operations.* Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.* Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.* Develop and own operational rhythms for all of production operations teams* Identify potential risks in manufacturing processes and develop mitigation strategies and recovery plans. * Execute a strategic plan that defines how teams will deliver on forward looking production plans.* Support the development and execution of Production Rate Ramp roadmaps. * Partner with business teams on scalable, standardized approaches to meet their demand and enable growth. * Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions. * Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership. * Measure, analyze, improve, and control KPIs across all aspects of the operation.* Work with software and analytics teams to develop reporting tools and applications that support, operating rhythms* Analyze production data to identify trends, issues, and opportunities for improvement.* Support implementation training on new processes or improvements identified through PDCA cycles* Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.* Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.* Advices production directors and sr. managers on technology and execution decisions. * Unblocks production teams and increases the speed of delivery. Negotiates resources and priorities across different technology stakeholders. * Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.* Ensure effective communication of changes and improvements across the organization.* Perform internal audits to assess adherence to procedures, systems and standards. A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. This role requires the ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.This role will be supporting production of satellite operations across our facilities in Redmond, WA, Kirkland, WA, Cape Canaveral, FL, and French Guiana. A typical day for this role will be working directly with production teams and value stream owners on plan execution and check process adherence. Throughout the day, an Sr. Operations TPM for satellite manufacturing must balance strategic planning with hands-on oversight of project execution. Communication skills are crucial, as they interact with various stakeholders including customers, suppliers, and internal teams. The role requires strong leadership to motivate and coordinate teams towards achieving project goals while maintaining a focus on quality, efficiency, and adherence to timelines.Overall, the role demands strategic thinking, effective leadership, and meticulous oversight to drive satellite manufacturing projects forward successfully. This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.This role will require 50% Travel. About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Bachelor's degree in engineering, computer science or equivalent- Experience and proficiency with at least one schedule tracking tools such as MS Project, SmartSheet or alternative.- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 3+ years of satellite payload processing experience, working between payload operators and launch providersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you a Technical Program Manager (TPM) interested in having a global impact on how AWS customers adopt cloud technology? We are building a global network of experts across AWS through managed technology solutions. Our team of TPMs deliver automation and mechanisms to guide how the AWS technical field builds specialization, engages with customers, and scales their knowledge. This role is focused on delighting customers engaging with AWS in Storage & Edge Services. You will partner with engineering teams, technical leaders, AWS service teams, and regional leadership teams to build this knowledge network. You will define the community strategy, gather insights to focus experts, facilitate technical collaboration, and drive execution of technical programs.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities• Define and execute program strategy in partnership with technical leaders , tracking key performance indicators for our technical field development efforts.• Define tooling strategy, gather stakeholder requirements, define technical and business requirements to improve customer experience.• Partner with multiple engineering teams to plan out execution and unblock technical barriers for customers.• Understand how various tools, systems and related technical concepts integrate with one another to maximize program outcomes.• Manage configuration of software products focused on building, scaling, and engaging Storage & Edge Services Workload expertise.• Host and/or facilitate sessions to deeply understand the impacts of system or process changes and aggregate feedback across regions, industries, and teams.• Define gaps in technical solutions, prioritize and execute upon domain specific projects with Storage & Edge Services experts.• Dive deep and analyze performance metrics, identify gaps, determine mitigation steps, implement, and report on progress against goals.• Drive community programs including but not limited to: mechanisms to build and retain expertise, manage workflow for technical content, customer engagements, and thought leadership.• Balance concurrent priorities while managing stakeholder expectations and communicating progress effectively.Join us at the forefront of the cloud computing movement, and be a part of changing the way the world utilizes cloud computing.A day in the lifeAs a technical community program manager you will drive the mechanisms and technologies which build the next generation of experts, connect them to customers at scale, and drive delivery of one-to-many events & technical content assets. You will define your community strategy, and partner with field experts, fellow TPMs and engineering teams throughout the year to reach these objectives.About the teamMission - The Technical Field Communities (TFC) Program helps customers effectively utilize AWS by driving knowledge-scaling initiatives, promoting thought leadership, and connecting experts across the technical field.Vision - Our vision is to have the right resources for customers to succeed in their cloud journey.TFC Tenets• Every AWS employee has the opportunity to join a TFC. Growing a broad network of domain experts enhances our overall understanding of the customer experience.• Healthy communities require investment from members. We drive engagement by aligning member activities with organizational goals.• We strive for operational excellence. Successful and innovative practices within TFCs are identified and leveraged across the program.• Automation is prioritized in order to focus member engagement on innovation and customer needs.• We look for ways to pivot one-to-one engagements into one-to-many opportunities.• TFCs magnify the voices of the technical field. We collect and escalate customer signals to shape AWS services.• We leverage the scale of the TFC program to provide opportunities to members that are difficult to obtain on their own.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years experience in technical program or product management experience, working across cross-functional teams, building processes and coordinating release schedules- Bachelor’s Degree, or equivalent experience working in technology industry- Working knowledge of cloud computing technology concepts- Demonstrated analytical and quantitative skills, using data and metrics to drive improvements- Experience working directly with software engineering teams- Advanced degree in Program Management, Operations Management, MIS, Computer Science or Engineering- AWS Certified Cloud Practitioner, Solution Architect Associate, or equivalent experience working with Enterprise IT concepts- Experience with standard methodologies via industry certification (e.g. PMP, 6 Sigma, ITIL, Agile, OpenGroup, IASA)- Experience with AWS Storage or Edge Services workloads, such as S3, Glacier, CloudFront, Global Accelerator, etcAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The MLA Technology team is looking for candidates interested in helping us keep that engineer primed with our sourcing, manufacturing and delivery partners. Diving deep into the different hardware component and and scale technologies that power our Machine Learning boards and servers at scale.If you are an experienced Operations/Sourcing/Technical sourcing professional with a passion for customers, and hungry for creating an impact at a Global scale, that is what we are looking for!You will own, build, and run technology sourcing, and qualifications programs. You will do this hand and hand with Annapurna Labs engineering, component engineers and AWS global infrastructure team. You will have multiple stake holders to influence and drive plans to create a resilient supply chain that is driven by innovation. If you thrive optimizing operations and driving results and want to be accountable for a significant impact and a once-in-a-life time professional opportunity, we have an opportunity for you.We are looking for a Supply chain expert with a technical background who can drive programs with engineering and with our suppliers to ensure we can scale our in-house products. To be successful in this role – you will need to be analytical, digging into data to understand the right course of action. In addition, we are looking for a strong leader who can drive the programs through various levels of the organization and excels at executive communication. AWS is the world’s leading and most trusted provider of virtualized public cloud utility services. We offer our global IT customer base who span private, corporate and government sectors, over 100 fully featured, integrated services in Gen AI, compute, storage, database, analytics, mobile, Internet of Things (IOT) and enterprise applications. AWS operates a worldwide fleet of interconnected enterprise data centers at hyperscale to deliver the capacity that powers our customers IT infrastructure which enables their ability to concentrate on core competencies through agility and operational efficiency. To learn more about AWS, visit job responsibilities- Understand key technology trends on board level components for NICs and ML accelerators, and engage with suppliers to drive product technology roadmaps and execute strategic quality/availability/cost improvement initiatives- Dive deep into the bill of materials (BOM) for various boards to analyze BOM health, and identify potential areas of opportunities- Analyze industry capacity for manufacturing critical technologies especially in the GenAI space to predict market constraints and plan sourcing strategies to secure continuity of supply and drive cost optimization.- Build a comprehensive program management schedule and communicate it effectively across various stakeholders to hold them accountable to deliverables.- Partner with a global team who lead complex negotiations including commercial terms, statements of work, SLAs, capacity, supply & pricing.- Coordinate Engineering with early technology adoption, startup organizations and qualification of components.About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Want to work on one of the highest priorities across Amazon Ads? This is your chance to have a positive impact on millions of Amazon customers worldwide while working with industry-leading technologies. We're growing an engineering team to support the Twitch Ads business that powers the advertising experience for millions of viewers and streamers daily. We're looking for a passionate, team-oriented, and talented Senior Technical Program Manager with experience leading across technical and product teams to deliver experiences that customers love. This is a unique opportunity to get in early and drive significant portions of the technical roadmap.Key job responsibilitiesThis role requires outstanding cross-team coordination and prioritization to translate critical product and business requirements into a technical roadmap and design. You should have familiarity with low-latency, highly scalable systems, as our technical architecture enables thousands of concurrent advertisers to design and deliver unique user experiences to millions of customers. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. About the teamTwitch Ads is a critical Ads program that is pioneering new experiences to help brands (sellers, vendors, influencers) connect with viewers and streamers on Twitch. We build scaled and custom ad experiences across video, audio and display. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.- 3+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration. Key job responsibilitiesAs a Senior Technical Program Manager for the PMO Office you will - Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates. - Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects. - Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust. - Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.- Develop and own tooling to create operational rhythms for all of Kuiper Operations teams- Execute a strategic plan that defines how teams will deliver on forward-looking production plans. - Partner with business teams on scalable standardized approaches to meet their demand and enable growth. - Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization. - Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions. - Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations. - Establish and own reporting mechanisms, business strategy documents, operating rhythms- Measure, analyze, improve, and control KPIs across all aspects of the operation. - Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.- Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.This person will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.The main responsibility of this role is to drive business review mechanisms that inspect the health and drive improvements for the business. This is end-to-end ownership, from designing these mechanisms, getting stakeholder to align and commit efforts and driving the rhythm of the business based on the outcomes of these reviews. About the teamThe problem statement that this team is trying to tackle is scaling the production of our satellite technology. The vision of OPM team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms. OCC is a force multiplier, identifying and accelerating the speed which operating teams achieve goals with fewer resources. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- -Exposure and Comfort with leadership level review- -Executive level presentation skills.- -Have been part of PMO teams before.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

What we doThe Security Issue Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems. We use the latest technology, including AWS, to solve security problems at Amazon scale. We employ automation and machine learning to reduce, or eliminate, manual effort to help our internal customers raise the security bar. We have bold goals to stay ahead of the curve on security and delight our customers with intuitive and effective products.What you will doYou will work closely with your customers, partner teams, and core product engineering teams to ensure the needs of your customers are clearly understood and effectively addressed. You will collaborate with the senior leadership team to drive key engineering and business decisions that achieve the right outcomes. Since our systems are foundational to the Amazon ecosystem, you will also have the opportunity to learn about various businesses across Amazon.What we are looking for: Successful candidates for this position must have experience working with customers to understand their needs, decompose those needs into executable roadmaps, and drive execution to deliver the needed outcomes. They must possess strong verbal and written communication skills, be self-driven, able to dive deep into the technical designs, and ensure delivery in a fast-paced environment. You will be able to think big to develop a plan and invent mechanisms that scale to meet the broad and diverse needs of teams across Amazon. You will have a strong customer obsession, working to deeply understand the needs of your customers and relentlessly looking to improve their experience and make them more productive.Why you want to be on the Security Issue Management teamWe are technology professionals, who are genuinely passionate about continuously improving the security of Amazon systems on behalf of Amazon customers. We also take pride in reducing the effort required for service teams across Amazon to build and maintain their systems securely. We are on a mission, have fun working together, and have a culture of learning and career growth.Key job responsibilities- Build and contribute to roadmap: Identify customer needs, technology/industry trends, challenges, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience.- Manage ambiguity: Independently take steps necessary to understand complex technologies and customer use cases across a variety of customer personas and product categories to produce meaningful insights that drive improved customer experience.- Lead large and complex studies: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience. Own the full study lifecycle, including scoping, design, data collection and analysis, and presenting a comprehensive written narrative of insights and recommendations to senior leadership to drive improvements.- Collaborate with stakeholders: Work with internal technical stakeholders (e.g., technical product managers, software developers, solution architects, business intelligence teams) to execute studies and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities.- Focus on customers: Stay connected to customer trends, needs, and pain points in the cloud space. Collaborate with customer researchers to deliver customer insights that identify and drive customer experience improvements.A day in the lifeYou will own and contribute to programs that evaluate the customer experiences supported by security issue management services, as well as technology/industry trends and the voice of the customer. You will join an expanding team, leverage your skills, and apply a variety of methodologies to drive these programs. You will collaborate with product teams and senior leaders to provide insights and drive improvements that help us achieve our vision to be Earth's Most Customer-Centric Company.About the teamWe are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings to raise the bar in security. Security issue management system is SDO’s centralized tool with the goal of becoming the only place SDO builders need to go to understand and manage their security issues and to drive action on the highest security risk areas of the business as well as for security teams to drive campaigns efficiently and effectively while simultaneously reducing the effort teams spend on security related tasks.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 3+ years of software development experience- Experience working in or with Security teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Conversational Search is the exciting new LLM-based feature in the Amazon App (look in your app's bottom right corner!) to allow customers to engage with Amazon in natural language conversations. We are looking for a Senior Technical Program Manager to deliver mission critical programs to build the leading edge infrastructure behind this experience as well as build new delightful customer experiences in this space.Key job responsibilitiesKey responsibilities for the role will include: * Running high visibility programs across multiple teams (ten or more) in Amazon Search. * Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.* Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives.* Using data and key metrics, to drive improvements that enhance our operational effectiveness.A day in the lifeAs a senior leader in this emerging critical space for Amazon, you will have exposure to teams and leaders across the entire company. You will be a part of a leading edge research and development team and will work on many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our customers. You will have ownership and responsibility for defining and executing processes that deliver productivity for our developers and delightful experiences for our customers.About the teamWe are a part of Amazon Search focused on building a LLM-based conversational shopping experience called Rufus (search for Amazon Rufus). Our goal is to allow customers to intuitively engage with Amazon in natural language to get the most convenient shopping experience.- 5+ years of technical product or program management experience- 8+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Production Scheduler will work within the Kuiper Propulsion Manufacturing (MFG) team in the development, operation, and optimization of electric propulsion MFG infrastructure. This person will be responsible for the planning and execution of development and production efforts that will eventually lead us to high-rate productionYou will work with cross functionally between Engineering and Operations to ensure internal and external timelines and requirements are achieved. Key job responsibilities- Work with Engineering teams, suppliers, and other Kuiper teams to ensure internal and external requirements are met for the development and production of the propulsion system.- Support the delivery of the completed and tested units to final integration- Work with industry leading suppliers to ensure the delivery of the highest quality products- Create plans that have clear, measurable success criteria, and clearly communicate progress and outcomes with leadership- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks- Write effective narratives and present them concisely and effectively to senior management- 2+ years of technical product or program management experience- 2+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 1+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

With Alexa becoming increasingly common in homes, offices, cars and on the go, Alexa is playing a significant role in helping our customers capture their needs in the moment. In the Alexa Shopping team, we are working passionately to enable this vision by becoming the preferred way to capture and manage customer's shopping needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we are transforming how customers shop in stores and online. We will intelligently help customers anticipate and keep track of what they need, save them time, and experience the best value during shopping. We will ensure they always get everything they needed without forgetting anything.Key job responsibilitiesPrincipal TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Principal TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Principal TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Principal TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving Shopping experiencesA day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do things- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Pharmacy’s vision is to be Earth’s most customer-centric pharmacy. Privacy and Security are essential to earning and maintaining customer trust while achieving that vision. We are looking for great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers, and raising the bar for privacy and security standards.This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will be working directly with service teams, pharmacy operations teams, technical program managers, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.The right person will demonstrate proven track of software delivery and good management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts. Key job responsibilities - Develop deep knowledge of SDLC, processes, best practices, and solutions utilized across Amazon.- Leverage this knowledge to drive requirements and process improvements within Amazon Pharmacy. - Perform independent and objective, risk-based impact assessments of Amazon Pharmacy processes and related controls with the goal of improving operations. - Consult with Stakeholders such as Product Team, business process, and service owners to ensure that robust controls are in place to meet and exceed regulatory obligations. - Act as subject matter expert by consulting and making recommendations for enhancements/new controls to improve the tech posture and reduce risk. - Escalate trends through continuous monitoring and reporting to management. Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting. - 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The AWS Neuron Compiler team is seeking an experienced and motivated Sr TPM to lead and increase efficiency and predictability of our LLM model enablement program. This is a unique opportunity for someone who is passionate about machine learning, compilers, chip design, and software development.Your mission is to enable software developers and leaders developing machine learning models on Inferentia and Trainium chips to more efficiently plan, develop, and deploy advanced machine learning models. You will work backward to understand the needs our our engineering teams and create a compelling vision and strategy to improve requirement gathering, execution, and disseminating roadmaps and results. You will turn that vision into actionable plans that are written as clear, compelling narratives that leaders at all levels can understand. You will break that plan into easy to understand tasks and deliverables and work with engineering leaders to quickly and efficiently prioritize and implement the most important compiler capabilities, and deliver them together with customers, inference, and training teams.This role is hands-on and requires a mix of individual delivery and scaling through others. To be successful in this role you must be customer obsessed, understand concepts of low-level computer hardware and large language models. You need to be able to quickly learn about and deeply understand the needs of developers. You will be expected to invent on behalf of our developers and create new and innovative ideas that accelerate the development of delivery of new model and model variants on the current and future Trainium/Inferentia hardware. You must care deeply about operations and the developer experience and should be comfortable working with senior engineers and leaders to establish new concepts and best practices. Inside Amazon you will be a recognized expert in your field and will be responsible for effectively and reliably communicating project status to senior leaders and stakeholders. In this role, you will also write monthly and weekly business reviews and participate in strategic planning documents such as 3 Year plans, OP1 and Yearly Goals and present them to senior leaders across Amazon. The right candidate will possess a strong operations background as well as program management experience. You must excel at written and verbal communications. You will have experience with developer tools and software development processes. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of the business versus technical constraints. Cross-team coordination, project management and an ability to learn and understand new technology are essential.MentorWe have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.InclusionHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work-Life BalanceWe offer flexibility in working hours and encourage you to find your own balance between your work and personal life.A day in the life* Work backward from the customer or partner to build a compelling vision and strategy* Take input from business and engineer leaders to prioritize plans* Develop frameworks, processes and practices with engineers, managers, and business leaders* Manage cross org delivery program and backlog helping teams make strategic trade-offs on how to prioritize work* Identify and prioritize investments in engineering excellence* Mentor other program managers and engineers* Communicate program updates through narratives and reports- * 7+ years of experience working directly with engineering teams- * Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- * 5+ years of technical program management experience- * Knowledge of machine learning concepts and development tools (such as compilers, profilers, debuggers).- * Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)- * Experience planning and delivering of software components (such as compilers and debugging tools).- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- * Experience in delivering machine learning models, compilers, or chips.- * Working with a team across geographies, team cultures, and multiple time zones.- * Ability to excel in a fast-paced, startup-like environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services (AWS) Infrastructure Software teams build, enhance, and expand the services at the foundation of AWS cloud. Vetting teams build and maintain software services, tools, and platforms for deploying, orchestrating, and monitoring tests for AWS servers. Our software ensures that all AWS systems meet AWS' quality bar and are operating as expected in our data centers. We are responsible for vetting AWS cloud at a scale larger and more complex than anywhere else on the planet. Our services are core to how cloud capacity is provisioned, managed and used by AWS. AWS Vetting is innovating new systems and extending its services to new frontiers. Our teams are architecting, building and operating scalable services that are at the core of AWS infrastructure.Who do we do: AWS Vetting software teams develop the systems, services, and tools that ensure the health of AWS cloud by measuring the health of all server systems at AWS before they are used by our customers.What you will do: You will define the engagement model for software development and delivery, and manage cross-team dependencies and relationships. You will be the key leader responsible for delivering the distributed software systems and results that will ensure that AWS customers get healthy servers and services. You will drive, track, and report the development effort to leadership and partners. You manage delivering critical cross-organizational (S3, EC2, DynamoDB, Data Center Operations, Data Center Automation, Hardware Engineering, etc.) projects end-to-end. Responsibilities include collecting business and systems requirements from across AWS, driving project schedules from design to release, and managing production launches. You will be expected to drive consistency in solutions across multiple AWS teams while incrementally streamlining the process in order to speed up delivery. We are looking for a self-starter individual, who can help us raise the bar in technical program management practices and operational excellence, while serving the entire AWS.Why it’s high-impact: Our systems ensure that internal and external AWS customers can get the healthy server capacity they need within an SLA. Scope of all our solutions is global, and Vetting processes are at the nexus of all server delivery in AWS.What’s the challenge: Our space is fast-moving, and has a large number of ambiguous and difficult challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, will be given space to fail and to iterate to produce products that your customers love.Who would succeed in this role?The right candidate will possess a strong technical program management background that's heavily focused on influencing product design decisions and excels at identifying technical and process patterns that to make things simpler and more consistent for both AWS internal customers and for Vetting teams. You will have demonstrated experience leading multiple launches in parallel, and will have a well-rounded technical background in current web technologies. You understand what it takes to operate at scale and help the organization scale. You will help define and own the execution of high-visibility software, you will build and implement a strategy to meet critical Amazon business and security needs, and you will provide regular updates to senior Amazon leaders. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality, and end-user experience. Successful candidates will be data-driven, excellent at written and verbal communication, able to create scalable solutions and processes, and adept at building relationships across diverse teams, job families, and all levels of the organization up to senior Amazon leadership.Key job responsibilities- Own and mange cross-organizational programs.- Define business opportunity, long term vision and roadmap for our product offerings.- Scale innovative solutions to AWS Vetting's size by working closely with customers, and engineers. - Own and drive strategic program and product communications (e.g., decision narratives, investment proposals, status reports) with senior leaders and executives.- Design mechanisms to ensure long-term product and business success.- Comfortable communicating with technical stakeholders.- Partner with internal stakeholders across multiple teams, gathering requirements and delivering complete solutions.A day in the lifeWe are sitting at the forefront of latest technologies that are coming out of AWS whether that is ML/Accelerated platforms or next generation of system. We build and maintain services that enables customers to validate a system through its lifecycle at AWS. We are responsible to enable customers to hold the quality bar that meets the AWS Customers expectation. We provide services to our customers that enables them to develop, build, release, and run their workflows/test content across all the AWS fleet. Our service runs series of hardware checks and security checks to ensure the quality of host that meets our customers expectations, otherwise, sends it for repair. Our customers are EC2, S3, EBS, KMS, HWEngS, and DCO.About the teamAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience developing and executing/delivering product and technical roadmaps- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- - Understanding hardware server component and architectureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

It’s no secret that Amazon Freight Management (Middle Mile) is evolving from outsourcing freight to external trucking companies to managing it in-house partnering with our Line Haul Service Providers (LSPs). Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage and the key differentiating factor. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries to big-screen TV’s, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem.We are building Day 1 products to predict, schedule and route thousands of units of freight containing millions of units on a weekly basis. We are building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.We are looking for an experienced Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering leaders to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex systems and own the launches. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.As a Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Customer Service is at the forefront of intelligent self-service and automation, leveraging cutting-edge Generative AI (GenAI) technologies. The Self-service and Automation (SSA) Science team drives the development and deployment of innovative GenAI algorithms powering chatbots, voicebots, intelligent search, and generative touch experiences. We seek a Technical Program Manager to lead high-impact initiatives in this domain. As a Technical Program Manager, you will provide leadership and structure across high-impact science workstreams spanning algorithmic enhancements, new product feature launches, and engineering operational excellence initiatives. You will collaborate extensively with cross-functional teams of applied scientists, software developers, product managers, and organizational leaders to align priorities, manage dependencies, and ensure focus on the highest value customer experience opportunities.Key job responsibilities- Own the full lifecycle planning and execution of multiple complex, concurrent AI/ML and automation programs- Develop comprehensive program plans, drive critical path decisions, manage risks/issues, and ensure on-time delivery- Coordinate across product and engineering teams to synchronize workstreams and meet commitments - Provide technical guidance on enhancing algorithm performance, accelerating speed-to-market, and optimizing processes- Handle cross-team communication, stakeholder expectations management, and organizational priority alignment- Instill structured execution processes within autonomous agile teams across rapidly evolving technical domains- Perform data-driven analysis to develop strategies and guide the team towards key operational goalsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a technically deep Technical Program Manager who is passionate about owning far-reaching projects to drive continuous improvement across AWS at unparalleled scale. As a part of AWS Security you’ll get to operate in a constantly changing environment and get to work with AWS business and engineering teams on business-critical security projects and programs. We work across AWS to drive strategic security initiatives, design and deliver tooling and automation, and continue to raise the bar on security at AWS. Our team drives programs to enable customers to integrate control implementation and assurance from across all of Amazon.Key job responsibilities* Perform security assessments of AWS services: become an expert in service architectures, threat models, implemented controls, and gaps in controls.* Identify process improvement opportunities and high risk areas.* Work with service owners to develop innovative solutions to complex technical challenges.* Manage the build and deployment of new tooling to streamline and automate security-related initiatives.* Support process improvement and security-related projects in coordination with service teams.* Manage communications to service teams and stakeholders.* Develop a deep understanding of the operational services, processes, and controls in place that support AWS's security posture.A day in the lifeA Technical Program Manager on our team will often find themselves:* Owning and driving large-scale programs* Conversing with our service teams about architecture, security, and compliance* Force multiplying the assessment of our services and features against a control framework* Bar raising our deliverables and mentoring more junior staff* Driving and assisting with projects to improve our team and our businessAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 3+ years of technical product or program management experience- 2+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years of information Security experience with a focus on industry standard compliance frameworks (ISO, NIST, HIPAA, SOC, etc.)- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Knowledge of assessing against industry standard frameworks (ISO, NIST, HIPAA, SOC, etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Become the nexus of cross-organizational innovation, delivering customer value through ML and LLM technologies. Drive solutions across Amazon's media, softlines, hardlines, and consumables product lines, powering exceptional end-user experiences built on catalog relationships.About the teamThe team comprises of geo-distributed Engineering, Science teams who partner with Technical Product/Program Managers to improve the quality of product relationships in the Amazon Catalog. We drive programs across Amazon's end-to-end ecosystem, all the way from listing experiences to end customer experiences. Our space thrives on rapid, fail-fast experimentation. We are willing to take bold, aggressive bets to deliver value to both, our buying and selling customers.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Work hard, have fun, and make history at Amazon Web Services!Do you like driving SDLC delivery excellence, partnering with product teams, business and operations customers to deliver solutions and help AWS engineers translate, implement, and manage innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud and AI computing technologies? At AWS Kumo, we hire the world’s brightest minds, offering an environment where they can relentlessly detect, design, and drive solutions to excel operationally and improve customer experiences with AWS Support. We are seeking an experienced, self-starter Technical Program Manager (TPM) to be a trusted technology partner for our product teams and customers, implementing and rolling out tooling and mechanisms to drive industry-leading delivery performance, scoping and delivering critical cross-organizational projects end-to-end, and being at the forefront of AWS Support GenAI technology delivery. Key job responsibilitiesYou'll be responsible for defining, fine-tuning, and driving adoption of and adherence to mechanisms and tooling to provide industry-leading SDLC management, delivery, scalability, and operations. You will use your TPM expertise and business and tech acumen, as well as analytical skills to implement the right inputs, outputs, and KPIs that will help us the achieve outstanding business and delivery outcomes. You will partner with multiple product, software engineering, and Applied Scientist teams to deliver cohesive user experiences across GenAI tools to enable thousands of AWS engineers and end customers, resulting in increased self-service and high-customer satisfaction for partners and customers. About the teamAWS Kumo combines the culture of a startup, the innovation and creativity of an R&D Lab, the work-life balance of a mature organization, and provides amazing technical challenges at AWS's scale. Our team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS re:Post, and Support Center and multiple internal tooling systems. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.