Technical Program Management

Come join a creative team of leaders & work with dedicated engineers to building hub of Customer Obsession at Amazon."We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a multi-billion dollar company, our customers did and we want to ensure that our customers have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers.The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their Customer Obsession. We build and own services that process billions of customer feedback items near-real time, provide self-service suite of products and services that easily finds, identifies, and ensures relevant customer feedback is addressed by the right stakeholders at the right time. Ultimately this vision drives the Amazon flywheel by generating business insights, surfacing opportunities for customer delighters that can be actioned to improve experiences, exposing defects that are connected to defect resolvers across Amazon to eliminate defects resulting in improved customer experience.We utilize Machine Learning (ML) and Large Language Models to constantly listen to these signals and identify systemic and recurring root cause defects which are then relayed to upstream Amazon ordering and fulfilment systems to ensure such defects are eliminated at the source. WWDE uses this hub to drive the famous Andon Cord mechanism at Amazon.Key job responsibilitiesA Technical Program Manager (TPM) is responsible for the end to end delivery of a product. They need to work with a product or projects various Technical Program Managers and Development Managers to ensure that status is properly reported and mechanisms are in place to report and escalate dependencies between teams.TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.A day in the lifeTPMs need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, TPMs must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, they need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamIt is still day 1 for Defect Elimination systems offering considerable opportunities for building solutions from the ground-up and for personal career growth. You will also be highly encouraged to own, innovate and lead significant contribution towards our long term vision and architecture.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's Degree- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Does engaging across all Amazon Digital Businesses on large scale programs that impact all of Amazon’s Customers around the world excite you? The Digital Acceleration - Subscriptions team is recruiting for a Senior Technical Program Manager to work on company-wide programs to define and drive execution of key initiatives while ensuring we do so in an efficiency and cost effective manner. You will provide technical direction for global teams focused on providing Amazon customers with Digital Subscriptions experiences to world-class excellence. You will be responsible for driving large-scale initiatives to continuously improve customer experience. The right candidate for this role is someone who has both a strong technical background, and either technical management or program/product management background. You must be comfortable working with both service oriented architectures, and large, complex sets. You must have a diverse set of unblocking tools and mechanisms, resulting in an ability to cultivate relationships and earn trust with teams both inside and outside of your overall organization. A successful candidate will have an established track record in customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a “can do” attitude.Key job responsibilities - Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments - Provide leadership and support for multiple engineering teams operating. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines. - Work closely with business engineering teams to ensure business needs are met without compromising long term platform health and evolution. - Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that suitable for Amazon scale. - Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet compliance readiness dates - Coordinate with TPMs/SDMs/PMs from tech work streams to ensure that technical and non-technical plans and initiatives are coordinated and achieve the goals of business needs without impacting the performance of the business teams.- Assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs balancing the business needs versus technical concerns and compliance requirements.About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Third Party Security (TPS) is looking for a highly motivated Technical Program Manager. TPS is responsible for assessing the security of third party's who get access to Amazon’s data, to determine if the third party meets Amazon’s security bar. The TPS team handles global third party security assessments for the Amazon Stores Digital and Others (SDO) organization. If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.Key tasks include:- Scope, plan, implement and deliver security projects and programs, and collaborate with Program Managers and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security policy requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Solid foundation in software engineering principles.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 2+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The AWS Global Sales Operations team is obsessed with delivering results for customers and colleagues alike as we shape, build and support the businesses’ operating mechanisms and cadences. A diverse, innovative team, we love translating data, insights, and anecdotes into action and are seeking a passionate, results-oriented, and inventive Technical Program Manager to deliver the tools, mechanisms and data necessary to evaluate the business. In this role you will be responsible for scoping and delivering large projects end-to-end, with a focus on leveraging technology to improve the efficiency, accuracy and value delivered through our pipeline, forecasting, top deal, and weekly and monthly review mechanisms.Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong program management background, will have excellent stakeholder management skills, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Key job responsibilities• Solid understanding of business management and financial processes including forecasting, pipeline management and deal reviews is essential. • Gather and synthesize requirements from Executive Leadership, Worldwide and Geo-based teams. Write clear and detailed workflows, prioritize feature and functionality improvement requests, drive analysis directed at improving the efficiency and efficacy of inspection initiatives/mechanisms, execute to drive program success, and support achievement of AWS’ goals at scale. • Manage the entire lifecycle of initiatives that fall within responsibility. This includes operational ownership of mechanisms, ideating to improve process efficiency and ROI, creating solid feedback mechanisms and producing roadmaps with clear milestones and steps to accomplish them. • Influence stakeholders with different priorities and different functions, including but not limited to, technology, sales, business dev, legal and finance• Proactively drive transformation, change and digital adoption to maximize the performance and deliver on agreed Revenue Targets and KPIs.• Build strong global processes that are meant to scale, yet flexible enough to address the unique needs of specific geographies and segments. Implement the required governance mechanism via KPI and metrics, along with ad hoc reporting and analytical deep-dives.• Own communication of program updates and launches to a wide swath of stakeholders and leaders.A day in the lifeInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role will be focused on developing and implementing a comprehensive test strategy that ensures sufficient testing capacity and scalability to meet the program's production demands. You will collaborate closely with cross-functional teams, including hardware, software, test, manufacturing, quality, and others, to align on testing requirements, processes, and capacity planning.Key job responsibilitiesThis role will involve driving the execution of Kuiper’s manufacturing test systems to establish efficient and scalable testing processes. You will be responsible for ensuring that the testing infrastructure and resources are capable of supporting the program's ambitious production targets while maintaining high standards.This role will require you to demonstrate a deep understanding of the interplay between manufacturing processes, testing operations, and capacity planning. You will exhibit ownership and strategic thinking, developing innovative solutions to address capacity constraints and bottlenecks, and drive stakeholder alignment within the Kuiper Satellite program.. Effective stakeholder management will be crucial, as you will be responsible for ensuring clear communication, alignment, and productive collaboration across teams.You have a strong background in production testing, manufacturing processes, and capacity planning. The ideal candidate will thrive in a fast-paced, dynamic environment, creating clarity and driving strategic solutions to complex capacity and scalability challenges. You will continuously evaluate and optimize testing methodologies, leveraging data-driven insights, automation, and industry best practices to improve efficiency and throughput.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.About the teamThe Operations Command Center (OCC) team is the Kuiper Production Operations Integrated program management function that enables successful production scaling. The vision of OCC team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms.- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years experience in hardware/software testing- 3+ Years working directly in high paced manufacturing or production environments.- Experience managing programs across cross functional teams, building data driven mechanisms and coordinating a large portfolio of actions and projects to reach an organizational goal- Experience owning cross-functional program strategy, end to end delivery, and communicating results to senior leadership (up to VP level)- Experience influencing design, test procedures and requirements as a mean to improve yield or throughput- Experience owning/driving roadmap strategy and definition- Masters degree in engineering (aerospace, aviation, computer science, electrical, electronics)- Experience in test engineering and/or working in aerospace or aviation industry- Experience leading an operational team or organization to increase throughput and/or drive operational excellence- Excellent oral and written communication skills.- Ability to regularly engage with senior stake holders and influence across the organization- Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines- High sense of ownership, urgency, and drive- Ability to communicate effectively with both technical and non-technical individuals- Ability to negotiate and resolve conflict smoothly and without use of formal authorityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Supply Chain Innovation is seeking an experienced Senior Technical Program Manager to lead large cross-organizational initiatives across Amazon's end to end supply chain worldwide. This is an exciting opportunity to drive forward-thinking projects at the forefront of Amazon's robotics and automation efforts. In this role you will partner with strong technical leaders to drive the long-term vision of the organization, own delivery of cross organization initiatives, assist in developing and leading organization roadmaps, driving efficiency in processes, and delivering on goals. You understand, utilize and share program-management best practices. You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals. As a Senior Technical Program Manager, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver. You are able to define the program (mission, vision, tenets), set goals, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural choices.Key job responsibilities- You will understand the significant business problems, automation limitations, scaling factors, boundary conditions, and reasons behind decisions. - You will demonstrate good judgment in how and when to escalate. You are data-oriented, regularly review metrics, and proactively seek out new and improved data/mechanisms for visibility. You will ensure your programs stay aligned with organizational goals.- You will ensure stakeholder needs are aligned, while driving mindful discussions that lead to crisp decisions. You will partner with customers, internal/external teams, and/or engineering teams to determine what projects move forward and in what priority order. You will write effective narratives, program updates, and present them effectively to stakeholders and management team. - You create plans that have clear, measurable success criteria and return on investment. You oversee the gap between teams, processes, and systems. You are able to solve ambiguous problems and proactively identify and mitigate risks.- You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies, APIs not protected/hardened, insufficient testing/gaps in QA). - You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000Please see job description and the position requirements above.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Stores Foundational AI (SFAI) is the team powering the Amazon Rufus conversational shopping product. We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry.We are looking for a Senior Technical Program Manager to help drive LLM inference latency and throughput improvements by delivering state-of-the-art system and model optimization techniques in collaboration with multiple Amazon teams, who is a pioneer that is passionate about technology, innovation, and customer experience, and is ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey and change the world of eCommerce forever!Key job responsibilitiesAs a Senior Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will partner with product management and technical leadership to identify company-wide opportunities to drive LLM inference projects across multiple dimensions. You will help identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. As a technical leader, you will influence strategy and outcomes across different Amazon organizations.This role is inherently cross-functional and requires a strong ability to communicate, influence and earn the trust of software engineers, technical and business leadership.- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior TPM at Amazon owns a large program. Manages cross-functional technology initiatives, works strategic and makes trade-offs: business opportunity vs. resources vs. sustainability. He/She is able to identify risks/opportunities in technical strategies, architecture(s) and or in engineering organization structure(s).Amazon Selection & Catalog Systems (ASCS) team is seeking a Senior TPM for leading transformation of the organization to use Generative AI technologies for improving data quality for billions of products in the Amazon’s global catalog. The space requires cross-functional engagements and coordinating activity across numerous tech teams. You will drive the overall technology strategy and execution for the organization, as we make a big pivot to apply Generative AI technologies to the largest catalog on the planet.Ability to deep dive into data and experience with working with very large scale systems will be critical to success in this role. The right candidate will possess the ability to effectively influence across all layers of leadership. Experience with ML is highly desired but not mandatory since the role works closely with Applied Science leaders. You should thrive in an entrepreneurial environment and shouldn’t be hindered by ambiguity or multiple competing priorities. Maturity, high judgment, negotiation skills, ability to influence, and analytical talent are essential to success in this role.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Transactional Storage and Configuration org builds platform solutions that are at the core of Amazons consumer and digital businesses. Our Managed Migration Experience (M2X) is building a comprehensive control plane focused on enabling safe migrations, embracing correctness, security, availability, latency, and cost efficiency, so Amazon’s consumer and digital businesses can operate in new regions. Many of our customers are teir-1/mission critical services, so ensuring minimal impact to Amazon customers during the migration of business-critical infrastructure, data, configuration and network traffic is priority one for our team. Achieving this goal requires strategic partnerships through engagement with technical owners of Amazons core databases, infrastructure management platforms, migration technologies and region flexibility planning initiatives. This team works across ownership boundaries to identify resource migration solutions, bottlenecks, design short/long term mitigations and reduce cost of migration execution. We are looking for a Senior TPM to help drive the technical strategy for migration orchestration and control planes that sit at the core of our platform. We are looking for someone with the desire and talent to learn a complex space and make an impact in a fast-paced environment. In this role, you will work with high performing engineers and engineering leaders within and across orgs to define and deliver the future of managed migrations.Every day we are working hard, having fun and making history - and we'd love you to come work with us.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Production Scheduler will work within the Kuiper Propulsion Manufacturing (MFG) team in the development, operation, and optimization of electric propulsion MFG infrastructure. This person will be responsible for the planning and execution of development and production efforts that will eventually lead us to high-rate productionYou will work with cross functionally between Engineering and Operations to ensure internal and external timelines and requirements are achieved. Key job responsibilities- Work with Engineering teams, suppliers, and other Kuiper teams to ensure internal and external requirements are met for the development and production of the propulsion system.- Support the delivery of the completed and tested units to final integration- Work with industry leading suppliers to ensure the delivery of the highest quality products- Create plans that have clear, measurable success criteria, and clearly communicate progress and outcomes with leadership- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks- Write effective narratives and present them concisely and effectively to senior management- 2+ years of technical product or program management experience- 2+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 1+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Customer Service is at the forefront of intelligent self-service and automation, leveraging cutting-edge Generative AI (GenAI) technologies. The Self-service and Automation (SSA) Science team drives the development and deployment of innovative GenAI algorithms powering chatbots, voicebots, intelligent search, and generative touch experiences. We seek a Technical Program Manager to lead high-impact initiatives in this domain. As a Technical Program Manager, you will provide leadership and structure across high-impact science workstreams spanning algorithmic enhancements, new product feature launches, and engineering operational excellence initiatives. You will collaborate extensively with cross-functional teams of applied scientists, software developers, product managers, and organizational leaders to align priorities, manage dependencies, and ensure focus on the highest value customer experience opportunities.Key job responsibilities- Own the full lifecycle planning and execution of multiple complex, concurrent AI/ML and automation programs- Develop comprehensive program plans, drive critical path decisions, manage risks/issues, and ensure on-time delivery- Coordinate across product and engineering teams to synchronize workstreams and meet commitments - Provide technical guidance on enhancing algorithm performance, accelerating speed-to-market, and optimizing processes- Handle cross-team communication, stakeholder expectations management, and organizational priority alignment- Instill structured execution processes within autonomous agile teams across rapidly evolving technical domains- Perform data-driven analysis to develop strategies and guide the team towards key operational goalsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal TPM that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Manipulation Product Development and Engineering customers. As a Principal TPM, Manipulation Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Manipulation product expected to deploy globally and you are responsible for managing all Deployment Services committed to our customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations. Key job responsibilitiesAs the Manipulation Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Manipulation Deployment related with customer teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operation (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality; managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAs the TPM for Manipulation Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Manipulation Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Manipulation STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Voice-driven features have been assisting millions of Alexa customers at home with day-to-day capabilities. We are witness to a significant milestone in Alexa where these core features are becoming very personal while also bringing family members closer and allowing them to effectively coordinate with one another. The Alexa Calendar, Enterprise, Mobile, and Science organization helps family members communicate and coordinate efficiently and delightfully. We are fundamentally innovating on Alexa’s personal features to make them much smarter via an AI that powers the Family Assistant. Part of the role is to Think Big not only about technology, but about the possibilities. We are looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history.As a Sr. Technical Program Manager for Alexa Calendar, Enterprise, Mobile, and Science teams, you will scope and deliver large projects end-to-end. Responsibilities include ownership of a delivery program, driving project schedules from design to release, and managing production launches. You will lead and coordinate design/implementation efforts between internal teams and outside partners to develop optimal solutions. You will be making appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. After technically following complexity of features and bugs, you will be able to recommend priority of issues keeping customers in focus.The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Bachelor's degree in engineering, computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at:- Thinking Strategically and develop 3-year plans across different organizations.- Autonomously coming up with and quickly implementing innovative and disruptive ideas- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.- Influencing a broad set of stakeholders and working with diverse 3P vendors.- Solving analytical problems and drawing conclusions from large complex data setsKey job responsibilities- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.- Recommending and implementing changes to 3P systems design, data structure and reporting standards.- Project and Change management from conception to completion.- Writing clear documents, and leading project meetings with Sr. Management.- Ensure products are working in all the aspects (data accuracy, automation, features).- Be the voice of the customer and articulate their needs.- Evaluate new features from the technical point of view to understand the impact in development required.- Work with project managers on development, launch process, beta product, acceptance criteria.- Influence the strategic direction (business and technology) and analytics org priorities.- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- 5+ years of software development experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Over the years, Amazon has historically relied on third-party systems to provide employee-facing experiences, which has limited scale and innovation as Amazon has grown. Our organization, Foundational People Data Services (FPDS), is reimagining how people services are built by bringing them in-house and enabling innovation for Amazonians by Amazonians.FPDS is looking for a Sr. Technical Program Manager to lead and build solutions for Amazon's businesses that raise the bar on HR technology. This role will be located in Seattle.Our product is people-data, along with the data infrastructure and security and privacy services needed to consume, store, and secure that data. Our customers are builders. We build services to make it easier and seamless for builders to innovate on behalf of their customers (employees, managers, and HR teams). FPDS helps builders across Amazon invent experiences with our AWS-like, first-party data services which focus on the builder experience. Our data services power thousands of vital tools and systems employees use every day to connect with coworkers, badge into the office, communicate with others, get paid, and more.In this role, you will lead complex, large-scale data programs that transform workforce management at Amazon. You will drive the technical roadmap for advanced analytics capabilities, collaborating with senior leadership to align with HR strategies. The right candidate will possess a strong program management background, will have demonstrated experience leading large projects, and will have a well-rounded technical background in current technologies. As a Sr. Technical Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. This means you are able to develop and drive high-level strategic initiatives while rolling up your sleeves to get the job done. This role will require high judgement on how we can deliver for customers in both the short- and long-term.Key job responsibilities- Lead large-scale, complex technical programs that enable Amazon to efficiently manage its global workforce data.- Drive the technical roadmap for critical people data services, ensuring alignment with business needs and scalability requirements.- Collaborate with senior leadership to define program strategy, scope, and success criteria for foundational people data initiatives.- Partner with cross-functional teams of data engineers, business intelligence engineers, software engineers and product managers to deliver high-impact solutions.- Develop and maintain comprehensive program plans, including timelines, resource allocation, and risk management strategies.- Establish key performance indicators (KPIs) and metrics to measure program success and drive continuous improvement.- Influence global stakeholders to drive adoption of new people data capabilitiesAbout the teamBeginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Check out our team videos: Our systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information.In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.Key job responsibilitiesYou must be able to:- Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.- Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.- Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.- Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.- Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals.- Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.- Create, maintain and disseminate project information to stakeholders.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Bachelor's degree in engineering, computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Devices org designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo.Amazon Devices is looking for a Senior Technical Program Manager to deliver cross-functional programs distributed over geographies. In this role, you will be a highly visible leader that will own the communication, coordination, and execution full-lifecycle programs. You will engage with senior product and engineering leaders to define and drive the execution of roadmaps, plan for dependencies, and secure resources to ensure the meeting of agreed upon deliverables and timelines. You will define processes that improve teamwork, communication, collaboration, and commitment across multiple disparate groups with competing prioritiesKey job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamAbout the teamThe Device OS team invents ways to help customers develop complex applications deployed on multiple device types. Developer experience ensures the software product is fully usable, well-designed, functional, and easy to navigate. This role interacts with multiple teams and will be responsible for external developers management including the product externalization process and the developer portal to cover learning materials and tutorials, well-written documentation, reference apps etc. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamAbout the teamThe Device OS team enables various Amazon Devices, in different form factors to bring Customers variety of experiences and contents to be consumed and enjoyed on a daily basis. We enable intuitive and performant devices with both visual and voice forward experiences- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Artificial General Intelligence (AGI) team is looking for a seasoned L6 TPM to play a pivotal role in the development of industry-leading multi-modal and multi-lingual large language models (LLM). You will lead critical business initiatives to enable critical technical capabilities for AGI large model training, making direct impact to the business. Your groundbreaking work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs! Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry! So, if you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together!As a Sr. TPM with the AGI team, you will be responsible for leading the technical strategy and development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like AWS Trainium. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.Key job responsibilities• Ability to quickly learn cutting-edge technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.• Responsible for diving deep into technical systems, understanding them and staying connected to the details• Strong bias for action and be able to handle multiple priorities simultaneously• Define strategy, build and execute road maps for the programs you own.• Responsible for overall goal execution including creating program success criteria, defining metrics and milestones and status updates to executive leadership. • Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.• Work closely with Applied scientists to process massive data, scale machine learning models while optimizing- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where did this package come from and how much would it have costed to do that delivery? If so, the Amazon Supply Chain Optimization organization is for you.Watch this video to learn more about our organization, SCOT: SCOT, Amazon’s transportation systems enable millions of packages to be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience – from search, checkout to shipment tracking to delivery. Our software systems include services that handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.As a Senior TPM, you will be driving mission critical programs which will shape Amazon's future and impact the transportation industry as a whole. You will find personal satisfaction in solving some of the most intriguing transportation problems and contribute to improving customer experience and saving millions of dollars for Amazon.Key job responsibilitiesThis space requires a high level of strategy, engagement, execution, and operations to evolve the ordering and fulfillment capabilities for the next decade. This team is critical to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing network problems. The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, strike balance between strategic and tactical success, responsible for efficient execution, and communicate ideas in a concise and succinct manner.The key responsibilities are:1. Invent, design, and implement engineering solutions to complex problems throughout the global Amazon supply chain.2. Coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network. Tackle complex challenges and break them down into actionable steps, delivering results efficiently.3. Collaborate with other teams and operational partners to generate high quality, cost effective solutions for transportation of packages.4. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.5. Provide technical leadership for large-scale software, architectural, operational projects.6. Develop and lead high-level strategic initiatives that will shape the future of our fulfillment network.About the teamWe are part of the Fulfillment Optimization org in SCOT and own the representation of the worldwide outbound transportation network to guide Amazon's Promise and Fulfillment decisions. The team is currently spread across Bellevue (WA), Austin (TX), and Vancouver (BC, Canada).- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.