Technical Program Management

On the Fulfillment Technologies and Robotics (FTR) team, we build dynamic partnerships between people and intelligent machines. This intricate collaboration helps Amazon fulfill orders with unmatched accuracy. Working in symphony with our robotic technology, employees have the opportunity to extend their technical capabilities by working alongside some of the industry's most advanced technologies. This includes our fleet of autonomous mobile robots, sophisticated control software, and technologies like language perception, machine learning, object recognition, and semantic understanding of commands. These technologies help employees deliver an ever-improving customer and employee experience, as well as improve the safety of our facilities.The Robotic Movement team owns the core cloud and in-warehouse software system responsible for the robotic fleet management and equipment control of Amazon Robotics mobile robots in fulfillment and sortation centers. Our organization owns a suite of services which collectively orchestrate robotic work planning, scheduling, resource management, navigation, and execution for over 600,000 Amazon Robotics mobile robots. Our teams’ ongoing development aims to enable the rapid evolution of the core Amazon Robotics mobile robot platform to new use cases, and optimize the safety, efficiency, and operational experience of existing ones.We are looking for a Senior Software Technical Program Manager (TPM) within our Robotic Movement Team. The role is out of our North Reading, MA or Westborough MA Robotics Development Centers. As a Sr TPM in this org, you will work on planning, preparing, measuring and improving organizational software services readiness for various High Velocity Events (HVEs) like Prime Day, Prime Big Deal Days (PBDD) and Peak. You will also be working with teams to plan, monitor and communicate AWS cost/budget and other cross-functional initiatives like availability and security improvements. You will be driving complex cross-functional projects across different software teams and teams across FTR/Amazon. You will be working with senior leaders in the organization to take new ideas from concept to delivery. You will work across the Ops Robotics teams to share the Core Software team vision, partner with other Amazon Robotic teams to create, execute and deliver general purpose software processes/solutions to serve Amazon business needs. As Sr TPM you will mentor other TPM’s and also drive major programs at Amazon Robotics.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Want to join one of the fastest growing businesses at Amazon? Do you have proven product management ability, exceptional communication ability, project management skills, and the ability to multi-task and thrive in a fast-paced environment? We are looking for an experienced technical program manager to join our team.Amazon is investing heavily in building a world class advertising business, and we are responsible for leading next-generation scalable solutions for Holding Companies, to enable endemic and non-endemic advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique industry leading advertising products that enable advertisers to achieve their goals.This position has a high-degree of customer impact and engagement. For this problem space within our platform, it is truly Day One, and as such there many opportunities to influence not only the technical direction but also the success of one of Amazon's fastest growing strategic businesses. You will help define our strategy and will design and implement program direction to ensure the platform enables business growth. You have excellent communication skills and judgment, and are comfortable evangelizing the platform functions and services with a wide range of senior business and technical leaders within our partner companies.Key job responsibilitiesAs a Principal Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned.A day in the lifeThe right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management.- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is reinventing the way businesses purchase and will be Amazon’s next $100B business. To create Earth’s best business purchasing experience, we are applying the Amazon entrepreneurial and innovative approach to the world of business procurement and services. We build solutions to enable B2B customers to discover, research, and buy products and services relevant for them. Our customers include small businesses and large institutions, and everything in between, across all industry verticals, from both the private and public sector, across nine countries.Amazon Business Supplier Operations (ABSO) team owns the products and tech solution for Selection (including large packs), Bid Ingestion and Response, Planned Spend Execution, Bulk Buying, Cart, Checkout, Addresses, and Delivery Experience. We are the primary contact point between AB and SCOT, and AB and CBD (Retail) teams. We do this by: 1) building scalable processes and tools to facilitate selection addition and discovery, 2) launching products to capture planned spend and large buys, 3) partnering with SCOT to ensure AB orders have a high fill rate and are delivered in the customer’s preferred method, and 4) developing AB and PS specific tools and inputs to drive operational excellence e.g. forecasting, placement, SoROOS, FastTrack.As a Technical Program Manager, you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will provide technical leadership that gets software applications built and integrated into the AB ecosystem. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. This role requires working with across AB and other Amazon teams to define requirements, and lead cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from product definition through specification, coding, quality assurance, data security and privacy, and launch to the world. This position involves regular communication with senior leadership on status, risks and change control. Cross-team coordination, agile project management and executive presentation skills are essential.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you looking for a high-impact product management role that will delight millions of selling partners? Are you comfortable presenting your ideas to senior leaders? If yes, then we want to talk with you. Selling Partners depend on us to provide accurate and transparent financial information to help them manage and grow their business. We are looking for a Principal Technical Program Manager to lead technical programs for building financial solutions across Web, API, and mobile for selling partners. You will work with business, tech, and operations teams across the company to drive improvement and build products to achieve our vision towards unparalleled financial accuracy and transparency. The right person for this role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross-functional projects.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Senior Technical Program Manager in CoSS will lead technology compliance initiatives across multiple organizations. We're looking for a unique technical expert to drive cross-organizational projects to build scalable, reusable products that help Amazon demonstrate compliance spanning numerous worldwide regulations. Amazon is driven by being “the world’s most customer centric company." In the compliance technology organization, we own ensuring that products at Amazon are compliant with all legal, trade, product safety, environmental and food safety requirements. We’re obsessed with the safety of all our customers and employees, creating a world-class experience for our millions of vendors and sellers world-wide, and inventing the best business and regulatory models for safe and sustainable chains in our industries.Key job responsibilitiesAs a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems. You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains. You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential.Each and every person buying, selling, or handling Amazon products will be your customer.If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!About the teamCompliance Shared Services (CoSS) develops services which provide a singular best-in-class set of experiences, fulfilling compliance requirements for sellers and vendors. Our team works on the premise of building pluggable and reusable experiences and services which are configuration driven and scale to millions of sellers, millions of SKUs and de-risk multi-Billion GMS.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots, intelligent search solutions, and generative touch experiences as part of our Self-Service and Automation (SSA) Science team.As a Senior Technical Program Manager, you will bring leadership and structure to high-impact scientific workstreams, encompassing algorithmic advancements, new product feature launches, and initiatives to drive engineering operational excellence. You will collaborate extensively with cross-functional teams, including applied scientists, software developers, product managers, and organizational leaders, to align priorities, manage dependencies, and focus on delivering the highest-value customer experiences.Key job responsibilities- Manage the full lifecycle planning and execution of multiple complex, concurrent self-service automation products.- Develop comprehensive program plans, make critical path decisions, mitigate risks/issues, and ensure timely delivery.- Collaborate across product, science, and engineering teams to synchronize workstreams and fulfill commitments.- Provide technical guidance to enhance algorithm performance, accelerate time-to-market, and optimize processes.- Facilitate cross-team communication, manage stakeholder expectations, and align organizational priorities.- Establish structured execution processes within autonomous, agile teams working in rapidly evolving technical domains.- Conduct data-driven analyses to develop strategies and guide the team in achieving key operational goals.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.- 5+ years of technical program management working directly with software engineering teams experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Kuiper is seeking an experienced and dynamic Manufacturing Plant Fulfillment Leader with a strong background in the aerospace industry. The ideal candidate will have 7+ years of experience and will be responsible for overseeing cross value stream fulfillment operations within our manufacturing plant. This role requires a strategic thinker with excellent leadership skills to ensure efficient, timely, and high-quality delivery of products to our customers. The candidate will embody Amazon's Leadership Principles to drive success and foster a culture of operational excellence.Key job responsibilitiesReporting to the Sr. Manufacturing Plant Manager, the Sr. Manager Plant Fulfillment will be a key participant on the production leadership team, will own cross value-stream fulfillment operations for Kuiper Manufacturing, and will have significant visibility at the senior leadership level. This role will focus on enabling production at scale to meet the demands of the Kuiper constellation.Key Responsibilities:- Serve as the single threaded owner for driving cross value stream execution coordination within Kuiper's satellite manufacturing plant- Lead and manage a team that includes production coordinators, schedulers, and expeditors- Oversee daily plant operations to ensure timely and accurate production and material movement between production lines- Coordinate between production, quality assurance, and logistics to streamline workflows and eliminate bottlenecks- Implement and maintain standard operating procedures (SOPs) for plant fulfillment processes- Embody Amazon's Leadership Principles to achieve and sustain operational excellence- Participate as a key member of the production leadership teamExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.- Advanced degree in Business Administration, Operations Management, Industrial Engineering, or another relevant field.- 7+ years of experience in operations management within the aerospace industry.- Proven leadership experience with a track record of managing and developing high-performing teams.- Strong understanding of aerospace industry standards, regulations, and compliance requirements.- Excellent problem-solving skills and the ability to make data-driven decisions.- Proficiency in operations management software (e.g., ERP systems).- Exceptional communication and interpersonal skills.- Ability to work in a fast-paced, dynamic environment.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,200/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. As a Principal Technical Program Manager (TPM), you will own writing technical specifications, running MBRs for org and keeping large program schedules from design to release on track. This role requires effectively partnering with other orgs within Amazon and managing launches. You will also be responsible for mentoring other L6, TPMs in the org.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.- 7+ years of technical product or program management experience- 7+ years of technical program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Sr. Technical Program Manager to help customers find new experiences on events they enjoy, with Alexa.You will be working on systems and solutions with Large Language Model (LLM) and other generative technologies, to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, user experience designers as well as customer service leads. The role is focussed on program that spans across multiple teams and also across time zones, with a broad program scale.Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamThis role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.About the teamThe Alexa Customer Journeys team builds products and technology that simplifies customers lives. Our products are used by millions of customer, across Amazon devices, WW. Our teams invent on behalf of our customers and have a ton of fun along the way!- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: The Operations group is looking for an individual who wants to work on cool products that are growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. • Deliver results on complex projects involving teams across the company.• Work with stakeholders to define business requirements.• Understand current system capabilities and limitations.• Problem solve and explore solutions to current processes and systems.• Coordinate with cross functional teams to implementation.• Drive continuous improvement.• Monitor supply and fulfillment of devices. Key job responsibilities• Display technology knowledge is must with consumer electronics experience. • This job requires strong problem solving ability and the desire to create and build new processes.• Advanced knowledge of Excel, Access, MS Project, Confluence, SharePoint and Agile is a plus. • Ability to come up with complex and creative solutions to Engineering problems during new product development and mass production.• Technical aptitude and familiarity with the design and utilization of complex systems.• Excellent presentation skills and report program status to upper management. • Manage multiple programs and dealing with ambiguity.A day in the lifeAs a Senior Technical Program Manager (TPM) in the Display Tech Operations team, your day is a blend of strategic decision-making and driving for excellence. You start your day with a fresh mindset, constantly innovating and bringing new ideas to the table. Your role involves collaborating with cross-functional teams, where you facilitate challenging discussions, presenting well-prepared data to help upper management make informed decisions. Exceptional communication skills, both written and verbal, are essential as you navigate these interactions. Your technical knowledge is crucial in evaluating customer impact, and balancing product cost, quality, and schedule to ensure optimal outcomes.- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 7+ years of analytical, quantitative, communication, and presentations experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you want to play a crucial role in the future of Amazon's retail business by building data analysis systems that enable data driven decision-making at the largest scale possible?The Promise team sets the expectation of when customers’ items will arrive. The delivery promises we make are key drivers of customer behavior and influence the short and long-term profitability of Amazon’s global retail business. We serve as the interface between customer expectations and Amazon's industry-leading fulfillment capabilities. We are part of the Supply Chain Optimization Technology (SCOT) Group that develops and manages systems that optimize inventory acquisition and placement, so products are available for fast delivery. (For more information on SCOT, see this short video: Successful members of the Promise team are customer obsessed, flexible, and collaborative team players who enjoy working across functions and organizations to solve problems and get results. They ask hard questions and build solutions that provide the critical business insights needed to influence decision-making across retail and operations teams. They find timely answers buried in large data sets and complex systems, identify root causes, and get their hands dirty building data systems and sharing insight.The Promise Insights team is seeking a Technical Program Manager to drive cross-team collaboration for root causing and remediating direct customer-facing issues. You will work directly with Business Intelligence Engineers and Software Engineers to understand the data and the underlying system architecture in order to explain both the What and the Why for behavior customers are experiencing. You will respond directly to VPs and SVPs with analysis and action items (generally from multiple teams) and then track and drive completion of action items that will improve future CX. As such, writing ability is extremely important for this role. Key job responsibilities- Develop and maintain realistic schedules allowing the teams to perform agile design, development, testing, and execute frictionless production launch. Ensure there is continuous buy-in and commitment from all participating teams, and that internal slowdowns, incidents, and other impactful events are communicated in a timely fashion.- Negotiate with product and engineering teams to align funding and scheduling of the associated technical work to fit the timeline. Build a staffing schedule, propose and secure temporary funding if needed. Align the milestones of the schedule with schedules that teams participating in the program can commit to. Modify the timeline as necessary.- Proactively monitor and interview team leaders for risks and handle changes early. Create proposals to work around limitations, negotiate the final schedule with program owners, including up to S-team leadership.- Create mechanisms for recurring schedule check-ins. Determine and surface risks, and secure committed mitigation strategies. Cast a broad net to ensure that milestone rollouts are not conflicting with parallel programs. Serve as first point of contact to external program stakeholders, provide timely and proactive updates, and create compelling and accurate narratives describing what is being built, when, for what reason, and with what expected outcomes. Maintain documentation and momentum. Answer high level technical questions about business requirements or integration requirements from internal or external stakeholders.About the teamPromise Insights team manages various critical services for customer delivery promise to improve our ability to analyze, understand, forecast, and modify promise behavior with a predictable result. The team owns the Promise data pipeline which captures relevant data from Promise services; Promise Analytics Platform and Web tools like Promise Viewer provide meaningful insights to stakeholders (PMTs, RSs, BIEs, Economists, and SDEs) for data-driven decision-making. We also use that data to run simulations to help answer business-critical questions; e.g., what is the impact on delivery promises and Amazon business if we had infinite inventory in every warehouse? Simulation plays a key role in enabling teams to achieve their business goals by identifying and sizing opportunities for increased profitability through cost savings and customer experience improvements. Simulations also provide insight into promise speed variants and the factors that impact them.The team is currently focused on evolving our capabilities into platforms that can be used across the company as well as expanding our Tools to not just present existing data, but to analyze that data against other systems to preemptively answer questions around what caused deviations in expected behavior.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience writing high-level summaries for review at the Executive level.- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is seeking an innovative and high-judgement Senior Technical Program Manager (TPM) to join the Privacy Engineering team in the Amazon Privacy Services org. We own products and programs that deliver technical innovation for ensuring compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior TPM will own three key pillars: 1) act as the SME for how Amazon systems process customer personal data to deliver unique customer experiences, 2) lead end-to-end technical design across infrastructure and business teams and 3) drive implementation of technical tasks while monitoring dependencies and reporting key risks, issues and blockers. The Senior TPM will contribute to the strategic direction for Amazon’s privacy practices while building/owning the compliance approach for individual regulations such as General Data Protection Regulation (GDPR), DMA, Quebec 25 etc. This will require helping to frame, and participating in, high judgment debates and decision making across senior business, technology, legal, and public policy leaders.A great candidate will have a unique combination of experience with cutting-edge data governance technology, high judgement in system architecture decisions and ability to set detailed technical design from ambiguous compliance requirements. You will drive foundational, cross-service decisions, set technical requirements, oversee technical design, and have end to end accountability for delivering technical changes across dozens of different systems. You will have high engagement with WW senior leadership via quarterly reviews, annual organizational planning, and s-team goal updates. The ideal candidate is an experienced leader with a strong background in technical program management/software engineering and a proven track record for delivering technical innovation in ambiguous regulatory environments.Key job responsibilitiesThe below summarizes the key scope and responsibilities for this role.- Partner with senior engineers to map the origination, augmentation and destinations of customer data across systems.- Lead high level and detailed technical design with senior engineers to create compliant and efficient architecture for enforcing user consent.- Oversee scoping and funding of technical resources required to deliver the technical design across teams.- Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers.- Own a broad scope and plenty of opportunity to influence technical direction across Amazon business and engineering teams.- Act as single threaded tech lead accountable for understanding and controlling end to end data flows from origin through destination.- Set a comprehensive program portfolio to deliver an ambitious 3+ year vision of technical innovation.- Engage with Principal Engineers, Engineering-Managers and PMTs to reach decisions on hotly debated technical topics.- Hold partner engineering teams accountable for setting and delivering ambitious goals that improve competitive practices within their services.- Identify inter-system dependencies and align on then monitor paths to address them.- Participate in quarterly business review series and s-team goal updates with Senior Vice Presidents.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Track record of successful technical program management- Passion for working with technical and operational teams, especially in data privacy and data sharing- Ability to set think big strategic direction on cross-service technical architecture while diving deep into tactical implementation decisions.- Ability to define clear and comprehensive technical requirements for engineering teams- Ability to create effective, functional and efficient technical design incorporating inputs from dozens of tech teams- Ability to self-organize across several programs each with multiple workstreams and to complete them on time with a clear focus on quantitative results- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Master’s Degree (preferably in business, technology, or policy)- Data privacyc/governance background preferredAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network.Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities • Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms • Own complex planning, resource balancing, and financial modeling for initiatives and programs • Responsible for the overall development lifecycle of complex projects spanning multiple teams. • Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability • Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities • Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network • Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockersProvide requirements and “voice of the customer” feedback to development and support teamsAbout the teamNASC Engineering’s Product, Analytics and Simulation Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. Within this organization, we develop GenAI Applications and Infrastructure and we seek an experienced Technical Program Manager to define strategy and drive execution of initiatives with LLM data processing applications. This problem space includes development of systems capable of improving all products in the Amazon Catalog and leveraging LLMs with high precision while scaling across countries and languages. As a Sr. TPM in this role, you will collaborate closely with a team of software development managers, developers, and Applied Scientists to deliver solutions into production as well as establishing partnerships with other organizations such as Retail/Category businesses, Operations, Search (A9), to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across the entire Amazon eCommerce pipeline. You will be the advocate for multitude of products/services owned by the team. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence. You will drive cross team collaboration, influence product roadmaps using our data driven frameworks, ruthlessly prioritize initiatives that are important to business. You will help us move quickly, look for simplifications and identify blockers early. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams.The ideal candidate has led programs productionizing ML-based systems in one or several of the following fields: Web search, Deep Neural Networks, Classification Systems, Clustering, Label Propagation, Natural Language Processing, Artificial Intelligence. You will have an established background in managing programs, scaling systems with large data sets, developing customer-facing experiences, making data-driven decisions. and delivering results in a fast-paced environment. You will have a strong development background with experience in software development cycle, and in delivering large cross-functional programs. You must be comfortable dealing with high ambiguity, be analytical and possess excellent problem-solving skills as some of the problems are unique to our scale.In this team, you will:• Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead.• Partner with scientists, economists, and engineers to help deliver scalable ML scaled models, while building mechanisms to help our customers gain and apply insights, and build road maps for the projects you own.• Ability to dive deep on requirements, analyze existing data and provide simple solutions to complex problems. • Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.• Be expected to discover, define, and apply scientific, engineering, and business best practices.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as into everything that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. We are customer obsessed, working backward from customer needs in everything we do.We seek a talented Technical Program Manager who is looking for the next opportunity to innovate, build, and learn, delivering software solutions end-to-end and at scale. In this role, you must combine your technical and project management / PMO skills to deliver cross-functional initiatives. You want to work on initiatives that are high-visibility, require high leadership judgement, creative thinking and technical problem solving. You thrive in a fast-paced, high-stakes environment, and are energized by a fast-growing team that needs you.You are highly organized, communicate roadmaps clearly and transparently, and relish getting things done in a structured and controlled manner. You earn trust with stakeholders across organizations by understanding their challenges and partnering to prioritize and deliver capabilities that solve problems at scale. You will understand risks, issues, blockers and show strong bias for action in resolving these to ensure the success of our program. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators. You hold our team, as well as partner teams, accountable and to high standards; you have a “whatever it takes” attitude about delivering results. You have demonstrated experience with technical program management in software development, from scoping/writing requirements, testing, CI/CD, technical design review and operational excellence.This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities Lead multiple concurrent product development programs that have broad cross-organizational and architectural impact, with autonomy. Establish foundational support for the program from inception, including establishing and owning internal mechanisms such as business reviews, bi-weekly updates, internal wiki pages, etc. Support delivering the roadmap for IXT-owned products by partnering closely with product managers to triage tickets, establishing mechanisms to engage with cross-functional teams and identifying ways to improve our products’ performance. Use data to drive and measure process improvements that enhance our operational effectiveness. Partner closely with product and engineering in the development of new technologies built-for-builders, in a continuous effort to deliver a world-class customer experience, Born Inclusive for all Amazon employees and customers. Serve as a technical leader in IXT: Translate technical and business requirements into backlog stories, review technical designs, coordinate deliverables with partner teams, track and report on delivery of core programs. Evangelize the working backward process. Report into the Sr Manager, IXT Product & Technology, engaging with Director and VP leaders in IXT/PXT regularly.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire Tablets, Fire TV, Amazon Echo and Astro (Consumer robot). Within the Amazon Devices & Services (D&S) portfolio, our Consumer robots are positioned as signature product that demonstrate strategic leadership in technology and innovation, using intelligent mobility, advanced sensing, complex planning, and endearing personality to offer customers a premium experience. What will you help us create?The Role:We are a smart team of doers that work passionately to apply cutting edge advances in robotics and machine learning software to solve real-world challenges. We are working on products that make our customers' lives easier and more fulfilling. We do this by creating delightful products that autonomously deliver peace of mind, convenience and meaningful companionship. This is a unique opportunity to disrupt the industry and introduce new experiences to customers. This role must influence leaders across organizations on the technical, product/roadmap, and business fronts including Research, Engineering, Product, CX and drive decisions across teams to ship. We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. High judgment, negotiation skills, ability to influence, analytical talent, and leadership skills are essential to success in this role.As a Principal TPM, you will drive timely delivery of high-ambiguity and complex programs. You should demonstrate deep technical expertise in software development, strong business acumen, exceptional program management skills, and the ability to navigate a large, matrixed organization. You will have enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day. You will anticipate bottlenecks and make tradeoffs, provide escalation management and balance the business needs with schedule and technical constraints. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. You should clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. The Ideal Candidate:If you are someone who has passion for shipping products and you have demonstrated experience for the same, we would love to hear from you. The ideal candidate has the courage of conviction. They are quick on their feet, take solid decisions, and are flexible to see various sides of a situation. Your experience of building technology, processes, and tools will be extremely handy in this opportunity. You will have an opportunity to create and drive processes that will influence several hundreds of Engineering resources. It is important that you can earn trust of your peers, stakeholders, and executives through your body of work and consistency. Most importantly, you are able to lead without authority and get things done. If you have exhibited these skills in delivery of a consumer product, you will enjoy this role. This role has VP and Senior VP level visibility and it will test your skills of abstraction and attention to detail, at the same time. The role also sets you up for bigger opportunities in Amazon.Responsibilities:1. Work with key stakeholders in product management and executive teams to define strategy and requirements2. Create processes, mechanisms, and tools that shape the delivery of the program3. Manage budget and Fixed/Variable cost for the program4. Manage ambiguity and competing priorities while staying focused on short term and long-term goals5. Earn trust through regular communication with senior management on status, risks and change control6. Define, measure and report on metrics and success indicators. We make decisions based on data7. Be resourceful and find creative solutions to complex technical and organizational challenges- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Kindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. The Kindle Finance & Accounting Tech Engineering team is responsible for providing accurate and timely royalty calculations and accounting entries for all Kindle and print-on-demand book sales. Publishers and authors of all shapes and sizes rely on Amazon to correctly account for all book sales so that they are paid correctly. As a Senior Technical Program Manager, You will closely work with product managers, software development teams, and business teams to understand the domain and ensure that the design meet the requirements. You will need to be able to articulate technology choices and decisions to a diverse group and be able to influence them. In all, this role is an exciting mix of solid technical complexity, partnering with the business team, and delivery excellence. You will be ably supported by a team of engineers, product manager, program manager and senior leaders. There will be leadership growth opportunity. Successful candidates will have a technical background, be detail-driven, excellent program management capabilities, and have excellent problem solving abilities. You should not only be passionate about delivering effective, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship. This is a high impact position that will directly contribute to customer satisfaction in an area of incredible growth. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Aerospace Solutions includes AWS Ground Station, which is a fully managed global Ground Station as a Service (GSaaS) that allows our customers easy and cost-effective satellite control, ingest and process satellite data, and innovate with other AWS Services. It provides satellite customers ground station services with no ground station infrastructure commitments, usage-based per-minute pricing, self-service scheduling, and a global network of ground stations in close proximity to AWS Regions so customers can access AWS services, infrastructure and global network within milliseconds of downlinking data from their satellite. Joining the AWS Ground Station team gives you the opportunity to: - Solve challenging problems that will revolutionize satellite connectivity in the cloud- Work for a recognized leader in supporting space customers with cloud computing- Have direct impact on hundreds, possibly thousands, of users of AWS Ground StationThis position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.10012Key job responsibilitiesIn this role you will:- Work across the product, program, engineering, hardware, software, and infrastructure teams to manage requirements, scope, and delivery of worldwide AWS Ground Station features and locations. - Represent the service architecture and technical needs across Amazon including spectrum licensing.- Assess risks, anticipate issues, overcome technical obstacles, and make difficult trade-off decisions while managing cost and schedule to drive deployment goals and meet our customer commitments.Successful candidates will have a strong technical background, be detail oriented, and have excellent problem-solving abilities. You will represent program status to senior leadership. Your program management expertise and operational excellence will influence teams’ decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and changing the way satellite operators communicate with their spacecraft.Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed builders that think big and have fun.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.- 5+ years of technical product or program management experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 5+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Knowledge of and experience with satellite and ground system communication systems and architectures- Strong ability to clearly and concisely communicate technical concepts and decisions to technical and non-technical stakeholders across all levels of the organization in writing- Current, active US Government Security Clearance of Top Secret or aboveAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Amazon Web Services (AWS) Infrastructure Software teams build, enhance, and expand the services at the foundation of AWS cloud. Vetting teams build and maintain software services, tools, and platforms for deploying, orchestrating, and monitoring tests for AWS servers. Our software ensures that all AWS systems meet AWS' quality bar and are operating as expected in our data centers. We are responsible for vetting AWS cloud at a scale larger and more complex than anywhere else on the planet. Our services are core to how cloud capacity is provisioned, managed and used by AWS. AWS Vetting is innovating new systems and extending its services to new frontiers. Our teams are architecting, building and operating scalable services that are at the core of AWS infrastructure.Who do we do: AWS Vetting software teams develop the systems, services, and tools that ensure the health of AWS cloud by measuring the health of all server systems at AWS before they are used by our customers.What you will do: You will define the engagement model for software development and delivery, and manage cross-team dependencies and relationships. You will be the key leader responsible for delivering the distributed software systems and results that will ensure that AWS customers get healthy servers and services. You will drive, track, and report the development effort to leadership and partners. You manage delivering critical cross-organizational (S3, EC2, DynamoDB, Data Center Operations, Data Center Automation, Hardware Engineering, etc.) projects end-to-end. Responsibilities include collecting business and systems requirements from across AWS, driving project schedules from design to release, and managing production launches. You will be expected to drive consistency in solutions across multiple AWS teams while incrementally streamlining the process in order to speed up delivery. We are looking for a self-starter individual, who can help us raise the bar in technical program management practices and operational excellence, while serving the entire AWS.Why it’s high-impact: Our systems ensure that internal and external AWS customers can get the healthy server capacity they need within an SLA. Scope of all our solutions is global, and Vetting processes are at the nexus of all server delivery in AWS.What’s the challenge: Our space is fast-moving, and has a large number of ambiguous and difficult challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, will be given space to fail and to iterate to produce products that your customers love.Who would succeed in this role?The right candidate will possess a strong technical program management background that's heavily focused on influencing product design decisions and excels at identifying technical and process patterns that to make things simpler and more consistent for both AWS internal customers and for Vetting teams. You will have demonstrated experience leading multiple launches in parallel, and will have a well-rounded technical background in current web technologies. You understand what it takes to operate at scale and help the organization scale. You will help define and own the execution of high-visibility software, you will build and implement a strategy to meet critical Amazon business and security needs, and you will provide regular updates to senior Amazon leaders. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality, and end-user experience. Successful candidates will be data-driven, excellent at written and verbal communication, able to create scalable solutions and processes, and adept at building relationships across diverse teams, job families, and all levels of the organization up to senior Amazon leadership.Key job responsibilities- Own and mange cross-organizational programs.- Define business opportunity, long term vision and roadmap for our product offerings.- Scale innovative solutions to AWS Vetting's size by working closely with customers, and engineers. - Own and drive strategic program and product communications (e.g., decision narratives, investment proposals, status reports) with senior leaders and executives.- Design mechanisms to ensure long-term product and business success.- Comfortable communicating with technical stakeholders.- Partner with internal stakeholders across multiple teams, gathering requirements and delivering complete solutions.A day in the lifeWe are sitting at the forefront of latest technologies that are coming out of AWS whether that is ML/Accelerated platforms or next generation of system. We build and maintain services that enables customers to validate a system through its lifecycle at AWS. We are responsible to enable customers to hold the quality bar that meets the AWS Customers expectation. We provide services to our customers that enables them to develop, build, release, and run their workflows/test content across all the AWS fleet. Our service runs series of hardware checks and security checks to ensure the quality of host that meets our customers expectations, otherwise, sends it for repair. Our customers are EC2, S3, EBS, KMS, HWEngS, and DCO.About the teamAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience developing and executing/delivering product and technical roadmaps- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- - Understanding hardware server component and architectureAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon’s Product Detail Page team seeks an experienced and motivated Principal Technical Program Manager to be a single threaded leader on a strategic initiative that will change how customers use and interact with the Product Detail Page WW. One of the most visited pages of the internet, this role will be instrumental to driving customer facing change, and partner broadly across many Amazon Consumer organizations.Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know the pages where Amazon's product images, details and recommendations are? The page where you click "buy Now" "Add to Cart"? You will own the next germination of that experience. Our team blends machine learning models to rank, select and tailor the page layout for the various products and customer experiences WW. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer buying experience, we want to meet you. In this role you will participate in all parts of the software development process, from collaborating with customers on design to executing that design in a scalable and extensible way. You will have the opportunity to solve hard computer science problems and help the business every day. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the product vision, define user stories, research appropriate technical solutions. - Clearly communicate vision, plans and project status to Amazon executives and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.