Sr. Technical Program Manager, PreStart

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world.The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilitiesAs a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. Moreover, you will identify simplification and improvement opportunities across the Joining teams to build a better customer experience, rather than just lifting and shifting the legacy functionality.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr Technical Program Manager, Data Center Engineering - Electrical Solutions (DCE-ES)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Senior Technical Program Manager for AWS Data Center Engineering - Electrical Solutions owns the successful delivery of the newest generations of data center electrical products and electrical distribution infrastructure technologies from concept to at-scale global implementation. This role provides a unique opportunity to engage with advanced infrastructure solutions and the exceptional people that develop them. The TPM applies their expertise to: - Develop the path for new electrical engineering solutions and methods to reach maturity for global deployment - Evaluate the requirements and actions that close the gap between concept and readiness for these new technologies in our global infrastructure - Gain concurrence on production readiness items including integration requirements, financial, sustainability, serviceability, and supply chain strategies - Plan for global and regional specifics, test and validation, scheduling, and similar production readiness activities - Collaborate across organizations (Engineering, Development, Finance, Operations, Planning) and be the linchpin for successful delivery of technologies.Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These technologies are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale. As an ideal candidate, you: - Are great at solving problems - Possess experience managing highly-technical programs- Are great communicators both written and verbal, able to take technical solutions and formulate impactful business and leadership narratives - Build trust and relationships with different business partners (e.g., Engineering, Development, Finance, Operations) - Are comfortable addressing and resolving ambiguity - Recognize and appreciate diversity of thought and perspectivesEach day you will interact with different teams responsible for engineering across all disciplines (mechanical, electrical, structural, civil, and architectural), development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development, solve problems and blockers, and focus on the actions that are most impactful for program success.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Technical Program Manager, Supply Chain Network Design

Supply Chain Innovation is seeking an experienced Senior Technical Program Manager to lead large cross-organizational initiatives across Amazon's end to end supply chain worldwide. This is an exciting opportunity to drive forward-thinking projects at the forefront of Amazon's robotics and automation efforts. In this role you will partner with strong technical leaders to drive the long-term vision of the organization, own delivery of cross organization initiatives, assist in developing and leading organization roadmaps, driving efficiency in processes, and delivering on goals. You understand, utilize and share program-management best practices. You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals. As a Senior Technical Program Manager, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver. You are able to define the program (mission, vision, tenets), set goals, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural choices.Key job responsibilities- You will understand the significant business problems, automation limitations, scaling factors, boundary conditions, and reasons behind decisions. - You will demonstrate good judgment in how and when to escalate. You are data-oriented, regularly review metrics, and proactively seek out new and improved data/mechanisms for visibility. You will ensure your programs stay aligned with organizational goals.- You will ensure stakeholder needs are aligned, while driving mindful discussions that lead to crisp decisions. You will partner with customers, internal/external teams, and/or engineering teams to determine what projects move forward and in what priority order. You will write effective narratives, program updates, and present them effectively to stakeholders and management team. - You create plans that have clear, measurable success criteria and return on investment. You oversee the gap between teams, processes, and systems. You are able to solve ambiguous problems and proactively identify and mitigate risks.- You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies, APIs not protected/hardened, insufficient testing/gaps in QA). - You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager III - AMZ8839687

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000Please see job description and the position requirements above.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Senior Technical Program Manager, Salesforce, Kuiper Commercial Revenue Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Senior Technical Program Manager to lead design and development of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Sr. Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You will be responsible for defining system requirements, leading design and architecture discussions, identifying cross team dependancies, managing program plans, handling escalations and communicating updates to senior leadership (VPs). You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilitiesKey job responsibilities- Program Management - Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.- Engineering execution - Drive execution of projects on the salesforce solution stack (CRM, CPQ, CLM, Order Management etc) and facilitate API integration with downstream systems.- Priority management - Manage diverse requests and dependencies from business and technology teams. - Process improvements – Define, implement and continuously improve delivery and operational efficiency- Stakeholder management – Interface with and influence senior level stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations- Operational Excellence – Monitor metrics and program health, anticipate and clear blockers, manage escalation- Delivery Excellence - Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations..- Collaboration - Partner with other technical program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.- 5+ years of experience as a technical program manager with extensive experience of working directly with engineers.- 5+ years of experience designing and developing solutions on Salesforce solution stack (CRM/ CPQ/ CLM etc).- 3+ years of experience integrating Salesforce with other downstream and upstream systems.- 3+ years of experience in program management disciplines including scope, schedule, budget, quality, risk and executive stakeholder management.- 3+ years of software development experience.- Prior experience as a salesforce technical architect.- Prior experience of working in the telecom domain.- Prior experience of working on Salesforce communications cloud.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. TPM Neuron Compiler, Annapurna Labs

The AWS Neuron Compiler team is seeking an experienced and motivated Sr TPM to lead and increase efficiency and predictability of our LLM model enablement program. This is a unique opportunity for someone who is passionate about machine learning, compilers, chip design, and software development.Your mission is to enable software developers and leaders developing machine learning models on Inferentia and Trainium chips to more efficiently plan, develop, and deploy advanced machine learning models. You will work backward to understand the needs our our engineering teams and create a compelling vision and strategy to improve requirement gathering, execution, and disseminating roadmaps and results. You will turn that vision into actionable plans that are written as clear, compelling narratives that leaders at all levels can understand. You will break that plan into easy to understand tasks and deliverables and work with engineering leaders to quickly and efficiently prioritize and implement the most important compiler capabilities, and deliver them together with customers, inference, and training teams.This role is hands-on and requires a mix of individual delivery and scaling through others. To be successful in this role you must be customer obsessed, understand concepts of low-level computer hardware and large language models. You need to be able to quickly learn about and deeply understand the needs of developers. You will be expected to invent on behalf of our developers and create new and innovative ideas that accelerate the development of delivery of new model and model variants on the current and future Trainium/Inferentia hardware. You must care deeply about operations and the developer experience and should be comfortable working with senior engineers and leaders to establish new concepts and best practices. Inside Amazon you will be a recognized expert in your field and will be responsible for effectively and reliably communicating project status to senior leaders and stakeholders. In this role, you will also write monthly and weekly business reviews and participate in strategic planning documents such as 3 Year plans, OP1 and Yearly Goals and present them to senior leaders across Amazon. The right candidate will possess a strong operations background as well as program management experience. You must excel at written and verbal communications. You will have experience with developer tools and software development processes. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of the business versus technical constraints. Cross-team coordination, project management and an ability to learn and understand new technology are essential.MentorWe have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.InclusionHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work-Life BalanceWe offer flexibility in working hours and encourage you to find your own balance between your work and personal life.A day in the life* Work backward from the customer or partner to build a compelling vision and strategy* Take input from business and engineer leaders to prioritize plans* Develop frameworks, processes and practices with engineers, managers, and business leaders* Manage cross org delivery program and backlog helping teams make strategic trade-offs on how to prioritize work* Identify and prioritize investments in engineering excellence* Mentor other program managers and engineers* Communicate program updates through narratives and reports- * 7+ years of experience working directly with engineering teams- * Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- * 5+ years of technical program management experience- * Knowledge of machine learning concepts and development tools (such as compilers, profilers, debuggers).- * Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)- * Experience planning and delivering of software components (such as compilers and debugging tools).- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- * Experience in delivering machine learning models, compilers, or chips.- * Working with a team across geographies, team cultures, and multiple time zones.- * Ability to excel in a fast-paced, startup-like environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Technical Program Manager, Kuiper Privacy Engineering

Join Amazon’s Project Kuiper! This is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.The RoleKuiper is looking for a dynamic and high-judgment Senior Technical Program Manager (TPM) to join the Kuiper Privacy Engineering team within the Kuiper Privacy Services organization. This role is responsible for driving technical innovation and ensuring compliance with critical, high-impact regulations across Kuiper services globally. The Senior TPM will oversee three core areas:1. Serving as the subject matter expert (SME) on how Kuiper systems handle customer personal data to create exceptional customer experiences.2. Leading end-to-end technical design, collaborating with infrastructure and business teams.3. Driving the implementation of technical tasks, while actively managing dependencies, and identifying and addressing key risks, issues, and blockers.In addition, the Senior TPM will play a key role in shaping the strategic direction of Kuiper's privacy practices. This involves framing and engaging in high-stakes discussions and decision-making with senior leaders from business, technology, legal, and public policy teams.Key job responsibilitiesIn this role you will:- Partner with senior engineers to map the origination, augmentation and destinations of customer data across systems.- Lead high level and detailed technical design with senior engineers to create compliant and efficient architecture for enforcing user consent.- Oversee scoping and funding of technical resources required to deliver the technical design across teams.- Drive implementation of technical tasks, monitoring key dependencies and reporting risks/issues/blockers.- Own a broad scope and plenty of opportunity to influence technical direction across Kuiper business and engineering teams.- Act as single threaded tech lead accountable for understanding and controlling end to end data flows from origin through destination.- Set a comprehensive program portfolio to deliver an ambitious 3+ year vision of technical innovation.- Engage with Principal Engineers, Engineering-Managers and PMTs to reach decisions on hotly debated technical topics.- Hold partner engineering teams accountable for setting and delivering ambitious goals that improve competitive practices within their services.- Identify inter-system dependencies and align on then monitor paths to address them.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.- Experience in technical program management working directly with software engineering teams- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr.Technical Program Manager, Identity

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worldsWe are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr Technical Manager of the Identity team, you will take the Authentication charter to next level. This role is cross-functional and requires a strong ability to think big and influence teams across Amazon. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives.You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Manager for Amazon's eCommerce Platform Identity Services group.Key job responsibilitiesKey responsibilities: As a Sr TPM you will be expected to• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.• Drive large engineering efforts that solve significantly difficult problems • Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).• Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met• Integrate information security into organizational development and processes• Establish metrics and regular reporting mechanisms• Support deep dive assessments and ad-hoc data analysis requests• Deliver findings, recommendations and remediation steps for all activities- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Security, Amazon Business

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.We are seeking a Technical Program Manager to join our Security organization and lead the delivery of large technology initiatives on security mechanisms, and solutions to ensure B2B experiences developed by Amazon Business to uphold our high security standards and protect customer data and trust. As a TPM, you will work with a large number of business units, builder teams, and partner teams to drive the adoption of solutions that support builder teams across Amazon Business throughout their software development journey. You will build and continuously improve security processes and workflows to scale our services and meet the diverse needs of our teams and customers. To be successful, you must be comfortable driving cross-team efforts and making independent decisions about your program. You will provide crystal-clear vision and direction for diverse engineering and business leaders, and connect experts across disciplines to develop solutions that would otherwise not be feasible. If you are an effective communicator with deep security experience, we look forward to talking with you!The successful candidate will be a hands-on security expert who thrives in the face of ambiguity, and has a proven track record of delivering high-impact cross-functional goals. In this role, they will establish and lead projects and programs to secure our products and service, identify and mitigate threats, translate business needs into technical requirements, maintain compliance with security industry standards (e.g. ISO 27001, SOC 2, NIST, etc.) and global regulatory regimes. We are looking for someone who can think big to develop a plan and invent mechanisms that scale to meet the broad and diverse needs of teams across Amazon. This candidate will have customer obsession, working to deeply understand the needs of our customers and relentlessly looking to improve their experience and make them more productive. Previous Applications Security experience is a requirement.Key job responsibilities- Identify functional and technical security requirements by partnering with product, engineering and other internal security teams- Analyze the security of applications and services to identify security risks and mitigations, and quickly react to new threat scenarios- Work closely with software engineers to build secure solutions that meet customer needs- Create controls and mechanisms to drive adoption and iterative improvement of security capabilities throughout our technology and infrastructure- Drive execution and maintain alignment through creating program management structure and engagement with engineers, leaders and executives- Apply security expertise in technical discussions, keeping all stakeholders productively engaged- Prepare and present detailed, written technical information for internal and external audiences- Possess sharp analytic abilities and business acumen, with proven design skills- 5+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- - 5+ years of Security Experience- - AWS Certified Solutions Architect Associate or 2+ years of demonstrated experience of building on AWS infrastructure and services- - Technical Degree (Computer Science, Math, Engineering or equivalent) and/or relevant tech experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Amazon Cyber Threat Intelligence

The Amazon Security Threat Intelligence (ACTI) organization is responsible for investigating and understanding threat actors that are targeting Amazon’s businesses. As a Technical Program Manager (TPM) you will be a member of the ACTI Engineering Team. You will work as a leader in a team of talented and energetic security professionals and software engineers responsible. You will be supporting engineering platforms that include open-source, vendor licensed, and native AWS components. These platforms support security missions across Amazon and its customers to better understand threats facing the company. Additionally, working with internal intelligence analysts and external customers to better understand their daily workflows and needs will be required. You’ll be a critical part of an organization focused on building and influencing the security culture within Amazon, with the ultimate goal of ensuring the continued safety and security of our customers.The successful candidate will have a good mix of technical knowledge, security fundamentals, security threat intelligence experience, and program management. We are looking for TPMs who like to solve problems, and remove obstacles. The successful candidate is one who enjoys working directly with customers and engineers to understand their scenarios, and help the team design and deliver security systems and solutions that enable them operate more effectively. You will design and build tooling, drive process improvements, and work with other teams and cutting-edge technology to develop innovative solutions to complex technical challenges. You will be able to prioritize well, communicate clearly, and have a consistent track record of delivery. You are proactive in removing roadblocks, and can handle multiple competing priorities in a fast-paced environment. You will influence diverse teams, and be able to effectively rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet their customer goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and senior leaders.Key job responsibilitiesAs a Senior Technical Program Manager (TPM), you will define, own and drive technical security initiatives that span multiple security teams and organizational boundaries. You will partner with technical leadership to identify company-wide opportunities to build systems that support our threat intelligence mission. You will help identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help drive internal roadmaps and prioritization to best meet customer needs. You will contribute to engineering design efforts by looking broadly across customers and providing this insight back to the team. As a technical leader, you will influence strategy and outcomes across multiple Amazon organizations. You will communicate overall program health and status by developing and monitoring program performance metrics, reporting program status and health, and managing internal escalations. About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience owning/driving roadmap strategy and definitionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager III - Kuiper, Kuiper

In this role you will:- Work with multiple Software Development teams to execute on Kuiper's over-the-air (OTA) update and satellite deployment programs. - Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. - Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks- Write effective narratives and present them concisely and effectively to senior management- Develop program and team processes and tools as required- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Technical Program Manager, Shipment Optimization

Have you ever ordered a product on Amazon and wondered how it got to you so fast? Did you ever think about where did this package come from and how much would it have costed to do that delivery? If so, the Amazon Supply Chain Optimization organization is for you.Watch this video to learn more about our organization, SCOT: SCOT, Amazon’s transportation systems enable millions of packages to be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience – from search, checkout to shipment tracking to delivery. Our software systems include services that handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.As a Senior TPM, you will be driving mission critical programs which will shape Amazon's future and impact the transportation industry as a whole. You will find personal satisfaction in solving some of the most intriguing transportation problems and contribute to improving customer experience and saving millions of dollars for Amazon.Key job responsibilitiesThis space requires a high level of strategy, engagement, execution, and operations to evolve the ordering and fulfillment capabilities for the next decade. This team is critical to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing network problems. The perfect candidate will thrive outside of defined role guidelines, practice extreme ownership, strike balance between strategic and tactical success, responsible for efficient execution, and communicate ideas in a concise and succinct manner.The key responsibilities are:1. Invent, design, and implement engineering solutions to complex problems throughout the global Amazon supply chain.2. Coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network. Tackle complex challenges and break them down into actionable steps, delivering results efficiently.3. Collaborate with other teams and operational partners to generate high quality, cost effective solutions for transportation of packages.4. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.5. Provide technical leadership for large-scale software, architectural, operational projects.6. Develop and lead high-level strategic initiatives that will shape the future of our fulfillment network.About the teamWe are part of the Fulfillment Optimization org in SCOT and own the representation of the worldwide outbound transportation network to guide Amazon's Promise and Fulfillment decisions. The team is currently spread across Bellevue (WA), Austin (TX), and Vancouver (BC, Canada).- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Production TPM, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization. *** Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ***Key job responsibilitiesAs a Senior Technical Program Manager, you will * Own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites. * Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams. * Drive daily execution working across supply chain, planning, fullfillment and production teams. * Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.* Translate strategic goals into actionable plans for specific projects and operations.* Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.* Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.* Develop and own operational rhythms for all of production operations teams* Identify potential risks in manufacturing processes and develop mitigation strategies and recovery plans. * Execute a strategic plan that defines how teams will deliver on forward looking production plans.* Support the development and execution of Production Rate Ramp roadmaps. * Partner with business teams on scalable, standardized approaches to meet their demand and enable growth. * Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions. * Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership. * Measure, analyze, improve, and control KPIs across all aspects of the operation.* Work with software and analytics teams to develop reporting tools and applications that support, operating rhythms* Analyze production data to identify trends, issues, and opportunities for improvement.* Support implementation training on new processes or improvements identified through PDCA cycles* Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.* Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.* Advices production directors and sr. managers on technology and execution decisions. * Unblocks production teams and increases the speed of delivery. Negotiates resources and priorities across different technology stakeholders. * Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.* Ensure effective communication of changes and improvements across the organization.* Perform internal audits to assess adherence to procedures, systems and standards. A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. This role requires the ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.This role will be supporting production of satellite operations across our facilities in Redmond and Kirkland, WA. A typical day for this role will be working directly with production teams and value stream owners on plan execution and check process adherence. Throughout the day, an Sr. Operations TPM for satellite manufacturing must balance strategic planning with hands-on oversight of project execution. Communication skills are crucial, as they interact with various stakeholders including customers, suppliers, and internal teams. The role requires strong leadership to motivate and coordinate teams towards achieving project goals while maintaining a focus on quality, efficiency, and adherence to timelines.Overall, the role demands strategic thinking, effective leadership, and meticulous oversight to drive satellite manufacturing projects forward successfully. This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization. *** Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ***- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ Years working directly in high paced manufacturing or production environments.- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, IT Product and Development

You will be responsible for leading Amazon IT’s AI transformation by completely re-architecting IT systems from the data layer up through all customer facing experiences. At Amazon, we're working to be the most Customer-centric company on Earth. Amazon IT’s Product and Development team (IT PnD) anticipates each employee's unique needs and fuels our colleagues’ success by providing a delightful onboarding experience, equips them with the software and hardware tools to excel, and provides swift reliable support. We are looking for a smart and experienced Principal Technical Program Manager who is passionate about AI and has the technical skill and influence to accelerate its adoption in ways that simultaneously drive more delightful IT experiences and greater efficiency. The right candidate is a natural goal-oriented leader who collaborates seamlessly with stakeholders across the IT organization to gain alignment and drive strong results. They work back from customer outcomes to gain deep understanding of problems and opportunities, and skillfully structure programs and mechanisms that catalyze team-level execution and decision making to deliver customer value as efficiently and effectively as possible. Key job responsibilitiesYou possess a strong technical program management track record, demonstrated experience launching critical products and services, and a well-rounded technical background in current AI and web technologies. You will be responsible for leading Amazon IT’s evolution in the era of AI. This multi-year cross-cutting program consists of a portfolio of AI-centric sub-programs focused on completely re-architecting Amazon IT from the data layer up through all customer facing experiences. Your contributions will reshape how Amazon IT provides self-service and assisted support, eliminates experience defects, enables faster and more successful new hire onboarding, and provisions the most appropriate software and hardware assets for employees. By having a wide-angle view of the foundational technical investments and business opportunities, you will improve customer outcomes by connecting otherwise independent initiatives, while also improving development efficiency through greater reuse of foundational AI building blocks. Due to your contributions, the application of AI will accelerate, enabling greater productivity for employees and efficiency for IT as a whole. A day in the life- Build and lead the execution of program mechanisms and plans across Amazon IT- Drive alignment, collaboration and execution on shared executive-level goals.- Align senior leaders and influence teams across IT on a common future vision and strategy.- Work with product, design, engineering, and science teams on integrating AI foundations and solutions into their products.- Be the primary point of contact for all program stakeholders.- Dive deep into technical systems and products.- Embrace ambiguity and skillfully detangle and clarify to enable teams to move faster.About the teamAmazon IT Product and Development's mission is to delight Amazonians and fuel their productivity by (1) delivering a seamless new-hire experience that accelerates onboarding speed, (2) enabling productivity with hardware and software assets optimized for individual and team success, and (3) providing exceptional self-service and assisted IT support services to quickly solve or prevent problems. Our deep passion to understand and anticipate our customers' needs, drives our commitment to ensure that every interaction is personalized, effortless, and empowering, so employees can achieve their best work from Day 1 and thrive throughout their career. We believe a high performing team with high job satisfaction are aligned when we foster an environment where authenticity, inclusion, fairness, recognition, innovation, and growth thrive. - 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal TPM, Amazon

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.Sponsored Products (SP) is looking for a Principal Technical Program Manager (TPM) to lead several strategic projects for innovations in DP shopper experience and monetization. The candidate will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment, partnering with product, science and engineering teams distributed in multiple organizations. You thrive through building consensus and driving teams towards results, anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop mechanism to drive its delivery in a successful and timely manner is key. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.Key job responsibilities* Own successful delivery of large, high impact and highly cross-functional product initiatives while simultaneously and accurately tracking a set of smaller projects* Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with product managers and engineering leads to develop program plans that include roadmaps, dependency identifications, and resourcing plans* Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and help engineering efforts meet aggressive timelines* Communicate clearly and effectively to executive management on short and long term plans, program updates, and critical issues* Refine existing and build new mechanism to optimize the output and collaboration within the team and with partners. e.g., experiment tracking, intake processes, metrics reporting* Drive the 2-3 year SP tech strategy aligning with the SP product strategy for Detail Page collaborating with the PMT leaders - 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Technical Program Manager, PMO, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration. Key job responsibilitiesAs a Senior Technical Program Manager for the PMO Office you will - Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates. - Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects. - Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust. - Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.- Develop and own tooling to create operational rhythms for all of Kuiper Operations teams- Execute a strategic plan that defines how teams will deliver on forward-looking production plans. - Partner with business teams on scalable standardized approaches to meet their demand and enable growth. - Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization. - Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions. - Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations. - Establish and own reporting mechanisms, business strategy documents, operating rhythms- Measure, analyze, improve, and control KPIs across all aspects of the operation. - Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.- Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.This person will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.The main responsibility of this role is to drive business review mechanisms that inspect the health and drive improvements for the business. This is end-to-end ownership, from designing these mechanisms, getting stakeholder to align and commit efforts and driving the rhythm of the business based on the outcomes of these reviews. About the teamThe problem statement that this team is trying to tackle is scaling the production of our satellite technology. The vision of OPM team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms. OCC is a force multiplier, identifying and accelerating the speed which operating teams achieve goals with fewer resources. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- -Exposure and Comfort with leadership level review- -Executive level presentation skills.- -Have been part of PMO teams before.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager, Central Operations Decommissioning

AWS Global Infrastructure is looking for an experienced Technical Program Manager (TPM) who is a passionate advocate of process excellence. This TPM will design and build operational processes, define software requirements, establish analytical reports and lead cross-functional teams to develop and deploy comprehensive equipment end of life solutions across AWS’s global footprint. This Technical Program Manager will deliver and optimize workflows and metrics that ensure all intellectual property and storage devices are managed in accordance with Security Policy and in compliance with Environmental and Legal across all work streams. The role will work within the data center operations organization, measuring and reporting on performance execution while leading projects and solving technical problems aimed to deliver safe, secure, compliant and efficient processes that reduce risk and enable scale. The candidate is expected to partner with Product Owners, Hardware Engineering, Security, Field Operations, Software and Data Analytics teams; reporting status to the leadership team. A successful candidate is customer oriented and has experience with process design, project planning, stakeholder management, communications management, schedule management and data analysis. The candidate must independently identify and produce metrics that can be used to measure success and report on progress at both the operational and the leadership levels of the organization. The successful candidate has experience in operations, document development and technical program management across time zones and has managed several large scale projects.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate is customer obsessed, innovative, independent and results-oriented. As a TPM, you will - Work with key stakeholders across multiple organizations to define strategy and requirements. - Be responsible for scoping and delivering end-to-end software, analytics and technical solutions that span multiple technology teams. - Establish and manage operational metrics and provide written and verbal updates to leadership. - Innovate process and tool features on behalf of our customers. - Provide process expertise to field customers in order to resolve challenges and blockers.- Collaborate with product managers, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions. Your job requires a high degree of judgement, the ability to negotiate and influence delivery across teams, and excellent communication skills. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experience- Experience developing and executing/delivering product and technical roadmapsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr. Technical Program Manager, Hardware Engineering, Archival Storage

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) Hardware Engineering team creates compute and storage server designs for Amazon’s web services. Within the Hardware Engineering team we design the Specialized Hardware used for high memory applications, cryptography, archival storage, and other specialized workloads. Our program managers and engineers work with leading edge technologies, solve challenging problems, influence the industry’s roadmaps, and develop new and unique solutions that are ahead of the pack. We work in an environment that fosters innovation and creativity. We encourage and invest in new directions and new ideas that will serve our customers better. We sometimes fail, but we learn from such failures and we improve. It is because of the team and our constant focus on the customers, that we are able to develop creative and new designs that set the standards on performance, quality, cost, and operational excellence. Why you will love it: You will have exposure to teams and leaders across the entire company. You will be a part of a leading edge development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for Amazon. Through your efforts you will make a tremendous difference to your customers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The ideal TPM candidate will be an experienced program manager who is skilled in managing hardware product development teams across several geographic regions using a variety of suppliers. Having a track record of successful hardware launches for data center products is critical for this role. The successful candidate will be an innovative self-starter and leader. The candidate will be familiar with the cloud computing industry and AWS offerings and will be passionate about providing the best possible customer experience at the best cost. The candidate will have an obsession with data and precise analysis and will use these as inputs to make decisions.Key job responsibilitiesAs a member of the Hardware Engineering team you will will be responsible for leading hardware product development programs and operational reviews in a highly cross-functional environment which includes internal customers, external vendors and technology partners. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point. You will work closely with your customers to understand their short and long term business goals and product needs. You will be responsible for the delivery of platforms through driving and coordinating the efforts of an interdisciplinary team across hardware design, component development, firmware, test, and qualification, along with external suppliers and design partners to develop, deploy at scale, and provide ongoing operational support for the servers you deliver. This is a fast-paced, intellectually challenging position with significant impact on the future of the cloud. You will have high standards for yourself and everyone you work with, you will be constantly looking for ways to improve your products’ performance, quality, and cost. You will be responsible for both delivering products to the roadmap, as well as continuously raising the bar on how we develop and support your products. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamOur team within AWS Hardware Engineering is responsible for delivering hardware as a service to our internal customers. We own all aspects of design, from concept to design to launch and then throughout the entire life of the product for our product lines.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of hardware development experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- Experience in working with overseas CM/OEM/ODM vendors in product development- Experience managing the lifecycle of a complex cross-functional program with considerable business impact- Strong knowledge of compute or storage server architecture and design for large scale applications- Experience with server technologies such as: power optimization, board design, thermal, mechanical, BIOS, BMC, signal integrity, networking- - Experienced in gathering system requirements and working with support teams to aid in the creation of server specifications- Comfortable working on multiple programs at onceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Technical Program Manager

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? The Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced Senior Technical Program Manager (TPM) to join the team. D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. Key job responsibilities- Interact with Product Managers, other TPMs, and multiple development teams to define, design and deliver complex product features.- Manage all aspects of a project execution, and lead efficient delivery of large programs.- Devise technical specifications and system integration, demonstrate ability to understand and discuss technical concepts, and evaluate new ideas, design and solution choices.- Identify bottlenecks, risks and issues at different stages of the program. Provide escalation managements, trade-offs, and mitigations, balancing the business need and technical constraints.- Drive the technology strategy, collaborate with business and development teams across the company to analyze the cost/benefit of project selection.- Engage with and influence cross-functional stakeholders, senior leadership; and keep everyone informed through regular reporting, status reviews, and other mechanisms.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience collaborating with teams that support data engineering, analytics, data management, data infrastructure, machine learning, and large language models.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. TPM - Marketing DMO, Prime Video Global Operations

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating the best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Poor data quality across the Marketing Supply Chain creates inefficiencies, slows decision-making and blocks innovation. Global Marketing teams spend tens of thousands of hours aggregating, validating and reconciling foundational data. As we focus on initiatives to better integrate siloed workflows, the Marketing organization requires centralized support to manage the creation, validation and enhancement of its’ data resources.Within our Prime Video Global Operations team, we’re looking for a results-driven TPM to establish a new Marketing Data Management Office (MDMO). This individual will be tasked with implementing data management procedures to oversee the quality of Marketing’s most critical data resources, partnering with Product and Engineering teams to rollout innovative data aggregation solutions across global workflows, and serve as a trusted data expert across the Marketing supply chain. The work that this individual does will support thousands of Marketers, establishing bridges between siloed workflows, driving Prime Video to the forefront of consumer marketing practices.We are looking for a detail-oriented, analytical, technically skilled, innovative, hands-on, and customer-obsessed Data professional to join our dynamic team. The ideal candidate thrives in a fast-paced environment, relishes diving into the minute details of data structures and taxonomies, enjoys the challenge of complex business context and workflows, and, above all else, is passionate about data and data governance.The ideal candidate has a strong sense of ownership, is self-driven and loves to break new ground. You will bring a mix of experience including data management and governance, analytics automation, global program management, senior stakeholder management, cross-functional collaboration and process improvement. If you enjoy leading global strategic initiatives, working in a fast-paced, dynamic environment, and being challenged by new problems, we’d like to speak with you!Key job responsibilities• Create authoritative data records and maintenance of data governance policies and procedures. • Analyze and develop data management workflows including submission, collection, management and maintenance of data entities. • Analyze, develop and maintain standardized data taxonomies, ontologies, hierarchies, and models including the research, catalog, and mapping of existing data source fields to the standardized taxonomy. • Document standard operating procedures (SOPs), operational workflows, and data management guidelines. • Develop solutions for operational data issues through critical thinking, risk mitigation, presenting recommendations, proposals, and implementation plans. • Develop system requirements and coordinate implementation with technology teams, interacting with Product and Engineers.• Partner with cross-functional teams to establish and enforce governance policies within operational workflows. - 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.