Principal Technical Program Manager, (TPM), Items and Offers Platform

Check out our team videos: Our systems are at the core of Amazon.com websites because we serve up the product and offering catalog containing billions of records. We are the authority for product information and critical purchasing data, such as availability and price. Our systems respond to billions of requests per day from hundreds of internal clients that power the website and other customer interfaces, such as Kindle and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. Our team owns software running in a distributed, high performance, high availability NoSQL data storage system with an inbuilt micro-service computing environment that calculates and vends product and offering information. In this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses. You must be able to: - Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects. - Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions. - Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders. - Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. - Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals. - Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints. - Create, maintain and disseminate project information to stakeholders.- 10+ years of technical program management experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience working directly with engineering teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Voice of Customer | Defect Elimination

Come join a creative team of leaders & work with dedicated engineers to building hub of Customer Obsession at Amazon."We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a multi-billion dollar company, our customers did and we want to ensure that our customers have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers.The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their Customer Obsession. We build and own services that process billions of customer feedback items near-real time, provide self-service suite of products and services that easily finds, identifies, and ensures relevant customer feedback is addressed by the right stakeholders at the right time. Ultimately this vision drives the Amazon flywheel by generating business insights, surfacing opportunities for customer delighters that can be actioned to improve experiences, exposing defects that are connected to defect resolvers across Amazon to eliminate defects resulting in improved customer experience.We utilize Machine Learning (ML) and Large Language Models to constantly listen to these signals and identify systemic and recurring root cause defects which are then relayed to upstream Amazon ordering and fulfilment systems to ensure such defects are eliminated at the source. WWDE uses this hub to drive the famous Andon Cord mechanism at Amazon.Key job responsibilitiesA Technical Program Manager (TPM) is responsible for the end to end delivery of a product. They need to work with a product or projects various Technical Program Managers and Development Managers to ensure that status is properly reported and mechanisms are in place to report and escalate dependencies between teams.TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.A day in the lifeTPMs need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, TPMs must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, they need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamIt is still day 1 for Defect Elimination systems offering considerable opportunities for building solutions from the ground-up and for personal career growth. You will also be highly encouraged to own, innovate and lead significant contribution towards our long term vision and architecture.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's Degree- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Manipulation Deployment, Technology Deployment

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal TPM that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Manipulation Product Development and Engineering customers. As a Principal TPM, Manipulation Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Manipulation product expected to deploy globally and you are responsible for managing all Deployment Services committed to our customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations. Key job responsibilitiesAs the Manipulation Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Manipulation Deployment related with customer teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operation (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality; managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAs the TPM for Manipulation Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Manipulation Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Manipulation STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Middle Mile Planning and Optimization

It’s no secret that Amazon Freight Management (Middle Mile) is evolving from outsourcing freight to external trucking companies to managing it in-house partnering with our Line Haul Service Providers (LSPs). Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage and the key differentiating factor. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries to big-screen TV’s, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem.We are building Day 1 products to predict, schedule and route thousands of units of freight containing millions of units on a weekly basis. We are building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.We are looking for an experienced Principal Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering leaders to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex systems and own the launches. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.As a Principal Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Selling Partner Financial Tech

Are you looking for a high impact technical program management role that will delight millions of Selling Partners by delivering world class financial experience? If yes, then this role is for you.Selling Partners depend on us to provide accurate and transparent financial information which drives insight to help them grow their business. We are looking for a strong Technical Program Manager who is highly collaborative, have a high level of customer focus, and works well with others in a dynamic and ambiguous environment. You will work with business, tech, and operations teams across the company to learn the end-to-end financial flow to drive improvement and deliver products to achieve our vision towards 100% financial accuracy and transparency. You should have excellent business, technical, and communication skills to effectively communicate with senior leaders and be able to trust and influence partner teams across organizations to deliver high impact and high-profile programs. Key job responsibilitiesThe ideal candidate will have hands-on project and program management skills, leading large cross-functional projects from definition to launch.As a Technical Program Manager on the team:- You will have end to end ownership of cross-functional projects, including program definition, roadmap planning, resource planning and project execution.- Along with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.- You will work closely with business and operations leadership, including executive leadership at Amazon, to define the product and provide updates on the program.- At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning.- You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.- You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.- You will work closely with the development teams and play a leadership role in product architecture and design.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr Technical Program Manager, FireTV

The Fire TV devices team is looking for a Sr. TPM to help with launching FireTV devices. In this role, you’ll work across many groups and get broad exposure to the entire business. From software engineering to sales, product marketing to customer service, from hardware engineering to operating system, and the myriad teams throughout Amazon that are writing code for user experiences on the devices. We sit at the center of the product and have incredible breadth of impact and opportunity. At the same time, in the midst of this big organization you will get the opportunity to have true ownership and effect real change to the product and the business.Key job responsibilitiesSr TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Sr TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Sr TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Sr TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for TV and mobile video entertainment.A day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do things.- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager, Third Party Security

Third Party Security (TPS) is looking for a highly motivated Technical Program Manager. TPS is responsible for assessing the security of third party's who get access to Amazon’s data, to determine if the third party meets Amazon’s security bar. The TPS team handles global third party security assessments for the Amazon Stores Digital and Others (SDO) organization. If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.Key tasks include:- Scope, plan, implement and deliver security projects and programs, and collaborate with Program Managers and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security policy requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Solid foundation in software engineering principles.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 2+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Principal Tech Program Manager, AWS Monetization, AWS Monetization

AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS commerce Platform.Our team is seeking an experienced Tech Program Manager who is obsessed with improving customer experience. They will be responsible for building and executing a clear vision and strategy across our billing and commerce platforms while staying customer obsessed as they enhance our best in class system, which allows customers to have an accurate and compliant, billing and payment experience. This leader will be responsible to influence a suite of products and data service, and will lead game-changing innovations and solutions with their teams. They will partner with and influence X functional teams, including but not limited to engineering, sales, finance and legal. The role will report to a Director, AWS Monetization.Key job responsibilitiesThis role will give you the opportunity to lead Billing Accuracy across AWS, to help define the next generation of billing processes. In this role, you will:* Sift through competing priorities and complex requirements to clarify and solidify the billing accuracy and experience improvement roadmap.* Collaborate with product owners, operations and partners to bring the roadmap to fruition, and define and monitor metrics that measure the success of the portfolio.* Responsible for the building-up and maintenance of governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Break things to see how they work, improve on what works, discard what doesn't, and learn from both. Do all of this using data driven approaches that measures billing accuracy and experience improvement.* Demonstrating strong tech and solution knowledge, understanding of billing lifecycle , understanding constraints in implementation and technology.* Drive process optimization to fully exploit the technology and non-technology solutions while balancing the customer experience and business need for flexibility.* Manage through high ambiguity to solve complex problems.#AWS #CustomerExperience #Monetization #TPM #BillingA day in the lifeYou empathize with our customers and define the problems we will solve. You:* Work backwards from our customers to create/influence a compelling product and operations vision, and a strategy that solve their business problems.* Create and manage effective governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Build concise product and support requirements, with clear, measurable success criteria. Be an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules.* Use data to influence our business strategy and technical priorities, and escalate when necessary, without damaging relationships.* Keep all your stakeholders up to date on your products, upcoming capabilities, and future plans to improve billing accuracy and related experience. Independently represent your products and the product team, and are comfortable communicating with executives as well as with business and technical stakeholders.About the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager, AWS Cloud Institute

We are hiring a Technical Program Manager - Learner Experience and Operations, to support a new initiative within AWS Training & Certification. You will have a chance to build new experiences for learners, and help build confidence and competence for AWS services.Key job responsibilitiesWe are looking for an experienced Technical Program Manager (TPM) to join our operations team. You will partner with our Business Stakeholders, Product Owners, UX and Software Engineering teams to ensure requirements are clearly captured, documented, designed, tested and delivered utilizing agile project management methodologies.Key job responsibilities- Product Support: Fulfill internal and external customer questions manually to enable products and features that provide customers support- Build new Standard Operating Procedures (SOPs): Streamline and build new operational processes and workflows- Work with our operations and customer services teams: Lead working directly with the supporting operations team- Document writing: Participate in initiatives/projects specific to make continual improvements associated with operations including writing detailed documents on how to automate processes- Analyze customer and stakeholder requirements to determine an appropriate solution design, considering capabilities, limitations and design trade-offs- Partner with analysts, developers, architects, and other technical resources to consistently deliver effective business solutions that are scalable and maintainable- Establish and refine change management practices to ensure long-term solution success- Scope and articulate integration process requirements for related systems and third-party applicationsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Events Technology, AWS Marketing Tech

The Event Technology Team within the AWS Marketing Technology organization is seeking a Senior Technical Program Manager to join our team. We are looking for an individual who can build and maintain strategic relationships with stakeholders, manage highly complex programs spanning across global stakeholders to deliver results against Amazon’s dynamic security landscape. The successful candidate will be an exceptionally strong communicator both written and verbally, and will lead multi-discipline, highly technical project initiatives. The ideal candidate will have successfully managed and scaled multiple technology projects. The TPM will be fully competent in project management tools and techniques for all phases of the project lifecycle.The Event Technology Team is a newly formed organization within AWS Marketing. This role will play a key role in building programs to bring greater levels of standardization, scale, and technical excellence across in-person and virtual event platforms. Leading various technical projects, managing/improving on our AppSec/Prodsec processes and working closing with 3P vendors, Engineering and Product to drive the delivery of Event Technology's roadmap.Key job responsibilitiesKey job responsibilities and requirements:- Work with 3P vendors, engineers, product managers, program managers, global stakeholders and operations team members to coordinate the launch of different services and products.- Identify process improvement opportunities and high-risk areas.- Work with service owners to develop innovative solutions to complex technical challenges.- Lead the Application Security Process for in-person and virtual event platforms- 5+ years of technical program management experience working directly with 3P vendors or software engineering teams.- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules.- Experience in driving requirements and process improvements- Experience building and evaluating system-level technical design- Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reportingAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, AWS Security, Control Automation

Amazon Web Services (AWS) is rapidly expanding its global presence. AWS adheres to multiple industry frameworks by strategically implementing new IT processes and product security features to accommodate the requirements and to expand our global customer base. AWS Security Assurance Engineering is seeking an experienced, self-motivated Senior Technical Program Manager (TPM) with a balance of Security & Compliance depth, and strong interpersonal skills to join our team. In this role, you will help to shape the technical, product, and execution vision for AWS's compliance landscape. You are the bridge between our software development team and the audit stakeholders. You will lead, scale, and inspire technical projects towards controls, evidence, and workflow automation.Key job responsibilitiesThe successful candidate will manage technical projects to perform deep-dives into AWS security controls and create remediation plans in support of a comprehensive security assessment and risk remediation program. This candidate will identify, track and mitigate security and certification gaps through technical leadership, collaboration, and management of change with partners across AWS. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Technical Program Manager, Pricing & Promotions Science

Amazon's Pricing & Promotions Science is seeking a driven Principal Technical Program Manager to anchor our exceptional group of researchers towards successful delivery on our mission of generating fresh customer-relevant prices & promotions on billions of Amazon and Third Party Seller products worldwide.We are looking for a talented, organized, and customer-focused leader to add to our science & data program management function, partnering effectively with both our scientists, engineers, and multiple cross-functional stakeholder & dependency teams within Pricing, Promotions, and across Amazon.This role requires an individual with excellent team leadership skills, outstanding business acumen, and an entrepreneurial spirit. We are looking for an experienced leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment.Key job responsibilities- Plot The Course. Coordinate across Science, Engineering, Product, Business, Legal, and Finance to capture and translate requirements into an actionable science delivery roadmap.- Mitigate Risks. Manage cross-functional and cross-org dependencies risks, and make appropriate trade-offs weighing value vs time to market- Be The Pulse. Own regular communication mechanisms to keep senior leadership & stakeholders informed of program progress, risks, timelines, and high judgement decisions.- Deliver Results. Lead effective and efficient delivery of large, complex science programsAbout the teamThe Pricing & Promotions Science organization leverages planet scale multi-modal data on billions of Amazon and external competitor products to build advanced machine learning models for product similarity, substitutability, error detection & correction, and probabilistic price estimation, discovery and discount optimization, promotion & deal recommendation and ranking, and causal short & long term impact measurement. We preserve long term customer trust by ensuring Amazon's prices are always competitive and error free- 7+ years of technical product or program management experience- 10+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- 5+ years technical hands-on experience in data engineering, business intelligence, data science, machine learning, and/or causal modeling techniques- Prior experience managing analytics, data engineering, data science, machine learning, research, or applied science teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager

Amazon Pharmacy’s vision is to be Earth’s most customer-centric pharmacy. Privacy and Security are essential to earning and maintaining customer trust while achieving that vision. We are looking for great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers, and raising the bar for privacy and security standards.This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will be working directly with service teams, pharmacy operations teams, technical program managers, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.The right person will demonstrate proven track of software delivery and good management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts. Key job responsibilities - Develop deep knowledge of SDLC, processes, best practices, and solutions utilized across Amazon.- Leverage this knowledge to drive requirements and process improvements within Amazon Pharmacy. - Perform independent and objective, risk-based impact assessments of Amazon Pharmacy processes and related controls with the goal of improving operations. - Consult with Stakeholders such as Product Team, business process, and service owners to ensure that robust controls are in place to meet and exceed regulatory obligations. - Act as subject matter expert by consulting and making recommendations for enhancements/new controls to improve the tech posture and reduce risk. - Escalate trends through continuous monitoring and reporting to management. Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting. - 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal TPM, Alexa Shopping, Alexa Shopping

With Alexa becoming increasingly common in homes, offices, cars and on the go, Alexa is playing a significant role in helping our customers capture their needs in the moment. In the Alexa Shopping team, we are working passionately to enable this vision by becoming the preferred way to capture and manage customer's shopping needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we are transforming how customers shop in stores and online. We will intelligently help customers anticipate and keep track of what they need, save them time, and experience the best value during shopping. We will ensure they always get everything they needed without forgetting anything.Key job responsibilitiesPrincipal TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Principal TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Principal TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Principal TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving Shopping experiencesA day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do things- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Connections

Connections is an innovative, research-driven program that gives Amazonians globally an effective way to provide feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and develop leaders who earn trust, remove obstacles, and make Amazon an inspiring place to work.The Connections team combines the culture of a startup, the innovation and creativity of a R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.As a Senior Technical Program Manager you will:- Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization- Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines- Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VP's- Engage with sister HR teams to proactively identify integration points within talent management systems- Be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment- Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.)- Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings- Collaborate with some of the best engineers in the industry- Contribute to delivering highly available, performant, and secure microservices at Amazon scale- Leverage cutting-edge technology to change the face of organizational management- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Principal Tech Program Manager, FBA Inbound

READY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.In a very real way, we are changing lives with the work we do. FBA team members wake up every day thinking about how to enable our sellers to be successful by building highly scalable and highly reliable platforms. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.What is Fulfillment by Amazon (FBA)?_ ( Fulfillment by Amazon (FBA) team_ ( a Principal Technical Program Manager with FBA, you will lead broad cross-organization efforts from the early stages through release. You will work closely with product managers, engineering managers, scientists and engineers to build the next generation of seller platforms. You will be responsible for influencing organization's product and technical roadmap and technical architecture. You will be driving organization-wide engineering and operational excellence initiatives. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to Shareholders- Bachelor's degree in computer science, electrical engineering or a related discipline 10+ years of engineering and engineering management experience- 5+ years of technical program/project management experience- Understanding of software development processes and experience shipping commercial software on time- Experience setting organizational level goals, analyzing cost/benefit of large initiatives, formulating program and project charters and driving delivery across multiple business and engineering teams- Experience discovering the true requirements underlying feature requests, recommending alternative technical and business approaches, and leading engineering efforts to meet timelines- Strong customer relationship skills- Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks- Ability to handle multiple competing priorities in a fast-paced environment- Master's Degree in computer science, electrical engineering or a related technical discipline- Strong business and technical vision- Experience building solutions for large scale distributed systems- Experience defining and championing best practices across a software organization- Experience working with external technology partners and enterprise customers- High degree of comfort presenting to senior management, business stakeholders, and external partnersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Technical Program Manager, Smart Eyewear

Our products bring the magic of Alexa on-the-go. If you are excited about pushing the envelope and developing brand new experiences for consumers, we would love to meet you. Amazon is looking for a Senior Software Technical Program Manager to join our exciting project team working to build and launch new best in class consumer products. We are an innovative, cross-platform, customer-obsessed team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent and simplify large-scale solutions and bring the future to Amazon customers.We are inventing the future for consumer electronics products and are looking for the Senior Technical Program Manager to drive our vision to reality. In this role you will be leading programs and projects to deliver the device software (firmware) for the on-the-go devices. Successful candidates are senior leaders with a technical background who are detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities- Drive device software development and release with cross functional collaborations.- Lead and influence stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed and develop schedules to ensure timely completion of projects by meeting project milestones.- Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager II, Security Assurance

As a Technical Program Manager you will lead technical programs for the development of several elements of HealthSec Security Assurance. Key job responsibilitiesYou will join our community of Technical Program Managers and contribute to defining and raising technical program management standards across the Security Assurance organization. You will work on Amazon HealthCare hardest Security Risk Management problems. You will exert technical vision and will excel at managing a portfolio of requirements from multiple customers, developing strategies, influencing leadership decisions and developing program management methodologies that help accelerate delivery and ship highly complex software solutions in an AWS cloud environment. You will be experienced in driving complex technical programs across multiple organizations. You will have the ability to go deep into the understanding of technical problems, associated protocols and technology stacks. You will operate in total autonomy and have proven skills at driving decision making with technical and non-technical audiences. You will possess a unique blend of technical breadth and depth, paired with excellent communication and collaboration skills.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of working directly with engineering teams experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Program Manager – New Product Introduction, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Innovation lies at the core of our organization's mission. We are seeking talented individuals eager to contribute to an ambitious program that continues to push the state of the art in space and ground-based systems. Successful candidates will have the opportunity to engage in continual learning and skills development while being part of a team whose work positively impacts the lives of millions worldwide. We foster an environment that values creativity, diligence, and the collective pursuit of technical excellence. The TPM is responsible for leading a cross-functional team in engineering and manufacturing to plan, drive, and deliver new product introduction for satellite hardware. This role includes responsibility for new product introduction, engineering deliverables for continuous technical improvement projects, optimizations, and delivery of hardware on-time. You will have significant influence over the manufacturing and test approach, systems, and output as Project Kuiper manufactures satellites.Key job responsibilities* Define, plan, drive, and deliver new production introduction for satellite hardware working with engineering and production to meet production goals.* Collaborate with engineering, systems TPM, operations program management, and manufacturing leaders to deliver engineering for hardware and test software continuous improvement projects.* Partner with engineering, manufacturing, operations program management, manufacturing partners, and the systems TPM to ensure engineering for design for manufacturability and design for testability goals are achieved.* Define, plan, drive, and deliver engineering deliverables for continuous improvement projects to improve flow, yield, increase capacity, increase test coverage, and manufacturing quality.* Spearhead and influence cross-functional coordination and communication between the Engineering, Technical Program Management, Supply Chain, Operations Program Management, Demand/Supply Planning and manufacturing teams to drive engineering deliverables towards production readiness through major product life cycle checkpoints.* Manage technical/engineering risks working closely with engineering, systems TPM, supply chain, manufacturing engineers, and manufacturing partner(s).* Drive engineering deliverables for manufacturing and test project execution.* Represent engineering deliverables to feed daily/weekly build status reviews, yield rates, and manufacturing issues. You must be competent in a variety of project management tools, methodologies and techniques for all phases of the project life-cycle (e.g. critical path management, schedule development, risk identification and mitigation, manufacturing key performance indices, etc.) and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Internal job descriptionLoop competencies- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related field, or equivalent experience.- 3+ years of experience in hardware systems development, hardware manufacturing, and new product introductions.- 2+ years of experience in technical or operations program management.- Proficiency with at least one schedule tracking tools such as MS Project, SmartSheet or alternative.- Master’s Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related field, or equivalent experience.- Excellent oral and written communication skills.- Track record of successfully delivering quality products on-time and within budget.- Strong time and task management skills with consistent attention to detail- Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines.- Maturity, judgment, and proven ability to lead and influence others.- Ability to negotiate and resolve conflict smoothly and without use of formal authority (influence without authority)- Independently driven, resourceful, and able to deliver results with minimal direction. · Ability to communicate clearly and effectively with engineers, business owners, and senior business leaders. · High sense of ownership, urgency, and drive.- Ability to communicate effectively with both technical and non-technical individuals Amazon is committed to a diverse and inclusive workplace.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Senior Technical Program Manager, GREF Tech

Global Real Estate and Facilities (GREF) Tech: Pioneering Corporate Real Estate Technology. Our software development team is dedicated to creating innovative services and tools that enable Amazon's corporate real estate operations across more than 60 countries. We develop sophisticated systems that transform workspace management through intelligent, adaptive technologies. Our mission focuses on simplifying and enhancing corporate real estate processes by building comprehensive solutions that address critical domains including: Space and occupancy planning, design and construction management, employee health and safety, sustainability initiatives and advanced building management systems with IoT integration.We leverage cutting-edge technology to create seamless, creative workspace experiences that optimize organizational efficiency and support Amazon's global infrastructure strategy. Our team is committed to developing intelligent, scalable solutions that redefine how modern corporations manage and interact with their physical environments.Key job responsibilitiesThis senior Technical Program Manager role will manage large and complex technology initiatives across multiple teams and organizations. They develop the overall strategy for large programs from concept to delivery. This position requires the candidate to assemble project teams, assign individual responsibilities, identify appropriate resources as needed, and develop schedules to ensure timely project completion. This opportunity requires excellent technical, analytical, problem-solving, and communication skills. They communicate ideas effectively, verbally and in writing, to a wide range of audiences including engineers, Directors and VPs. The candidate will have experience defining projects, collecting requirements, writing detailed specifications, coordinating efforts to scope, schedule, and deploy new features sets as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.Cross-functional technical expertise is required for this position. They understand the architecture of the systems, influence technical priorities and business strategy through data-driven analysis. The candidate must independently lead projects and deliver expert-level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. They apply best project management best practices and increase the productivity of the teams. - 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.