Technical Trainer , NAMER Training Delivery

We are looking for a dynamic, organized self-starter to join our Training Team. Here's your chance to work as a Technical Trainer with high visibility and significant customer impact.If you have previous programming experience via application/web development, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we’d like to speak with you.The successful candidate is an experienced technical trainer, ideally with experience in cloud or distributed architectures, virtualization technologies and/or Generative AI.In this role, you will deliver training content to developers, administrators, architects, and partners to drive adoption and usage of AWS infrastructure services. You’ll have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You will have excellent communication skills and proven technology training experience.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job Responsibilities* Help shape the ongoing strategy and mission of the AWS training program.* Assist in developing & maintaining technical training content, lab exercises, presentations, recordings, and accompanying materials.* Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in US and abroad.* Work with key vendors and internal stakeholders to ensure accurate, effective training content.* Assist in the development of a formalized Train-the-Trainer program for our Authorized Training Center partners and Contractors.* Mentor and train internal and external authorized trainers as part of a train the trainer program* Ability to travel regionally, ~50% of the time.About the teamAs cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 5+ years of experience in a combination of the following areas: Architecture, IT system design, operations, programming, AI/ML, or advanced technical training (not application level training)- Associate level certification or 2+ years of experience with one of the major cloud providers- Experience leading presentations, public speaking, or classroom training for related technology and products or services.- Technical Degree (i.e. Computer Science, Information Systems) or relevant work experience- Demonstrate a general understanding of various IT concepts (e.g. Compute, Storage, Networking, Database, Security)- Knowledge and/or hands-on experience with AWS infrastructure services- Experience designing and developing instructor-led content with technical subject matter content.- Recent coding experience in one or more of the following languages, Java, .Net, Perl, PHP, Ruby or Python.- Experience with Windows and Linux at the command line.- Strong oral presentation skills, interpersonal communication, and writing skills.- Demonstrated understanding of Cloud computing concepts- Experience in or working with Public Sector customersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Technical Trainer, NAMER Training Delivery

We are looking for a dynamic, organized self-starter to join our Training Team. Here's your chance to work as a Technical Trainer with high visibility and significant customer impact.If you have previous programming experience via application/web development, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we’d like to speak with you.The successful candidate is an experienced technical trainer, ideally with experience in cloud or distributed architectures, virtualization technologies, and/or Generative AI.In this role, you will deliver training content to developers, administrators, architects, and partners to drive adoption and usage of AWS infrastructure services. You’ll have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You will have excellent communication skills and proven technology training experience.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job Responsibilities* Help shape the ongoing strategy and mission of the AWS training program.* Assist in developing & maintaining technical training content, lab exercises, presentations, recordings, and accompanying materials.* Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in US and abroad.* Work with key stakeholders to ensure accurate, effective training content.* Assist in the development of a formalized Train-the-Trainer program for our Authorized Training Center partners and Contractors.* Mentor and train internal and external authorized trainers as part of a train the trainer program* Ability to travel regionally, ~50% of the time.About the teamAs cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- 5+ years of experience in a combination of the following areas: Architecture, IT system design, operations, programming, AI/ML, or advanced technical training (not application level training)- Associate level certification or 2+ years of experience with one of the major cloud providers- Experience leading presentations, public speaking, or classroom training for related technology and products or services.- Technical Degree (i.e. Computer Science, Information Systems) or relevant work experience- Demonstrate a general understanding of various IT concepts (e.g. Compute, Storage, Networking, Database, Security)- Knowledge and/or hands-on experience with AWS infrastructure services- Experience designing and developing instructor-led content with technical subject matter content.- Recent coding experience in one or more of the following languages, Java, .Net, Perl, PHP, Ruby or Python.- Experience with Windows and Linux at the command line.- Strong oral presentation skills, interpersonal communication, and writing skills.- Demonstrated understanding of Cloud computing concepts- Experience in or working with Public Sector customersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. Learning Experience Designer - DEI, Global Talent Management & Comp - GTMC

Amazon’s Talent Development team is looking for a skilled and driven Learning Experience Designer to develop online learning experiences to support inclusive talent development at Amazon. Our current mission is to reinvent manager development at scale by creating and delivering personalized, just-in-time learning experiences that support the knowledge and skills managers need to be effective. We are looking for someone with a passion for and experience applying learning science, instructional design, instructional technologies, and data analytics to improve learning environments at scale, who also has experience in Diversity, Equity, and Inclusion best practices. The role will develop and continuously improve learning experiences using an array of creative approaches to drive productivity, innovation, and operational excellence. Key job responsibilities• Conduct needs analyses to understand customer learning needs, document workflow processes, and identify both foundational and in-the-flow-of-work learning moments of need.• Collaborate with subject matter experts, stakeholders, and senior learning experience designers to write learning goals and learning outcomes for online learning experiences.• Design and develop online learning experiences that align with learning outcomes, apply research-based learning principles, and measure learning in online learning environments.• Use eLearning authoring tools to build online learning experiences that include assessments, interactive activities, multimedia assets, and text-based content.• Stay current on developments in learning science, learning design, and learning technologies.About the teamThe Talent Development team is comprised of Product, Program, Engineering, Learning Science, and Analytics function. We partner with Research Science, UX Design, and additional talent management teams to innovate for all Amazonians. Some of our products and programs include Embark Onboarding, Day 1 Manager Onboarding, Becoming a People Manager, and Manager Development. • Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.• 5+ years’ experience in designing online learning experiences to support adult learners.• 2+ years’ experience in developing DEI solutions• Experience working as a member of a team and collaborating with subject matter experts to design online learning experiences.• Experience using online course authoring technologies to create online learning experiences.• Knowledge of learning science and instructional design principles.• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.• Experience working in a cross-functional team.• Ability to multitask in a fast-paced, technical environment.• Excellent oral, written, and interpersonal communication skills.• Graduate degree in learning design, learning science, instructional design, educational psychology, or similar field.• 7+ years’ experience designing online learning experiences to support adult learners.• Experience creating digital interactives (e.g., simulations, animated videos, etc.).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Learning Experience Designer, Kuiper Business Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for a Learning Experience Designer with Technical Training experience. We are rapidly developing global training videos and courses for installation, troubleshooting, professional field service technicians, Customer Support Associate tools, systems, and processes training, as well as internal onboarding enablement. This includes, but is not limited to, instructional design, multimedia technologies, and training assessment strategies. We are seeking a candidate with a proven track record in delivering high-quality, interactive, and scalable learning content.The Kuiper Global Development team is focused on launching and operating the Kuiper service across the globe. A successful candidate will be highly analytical and a hands-on technical specialist, able to work extremely effectively in a matrix organization. They should be adept at understanding how Learning and Development models work in a customer-centric organization. We are looking for someone customer-obsessed and technology-savvy with a proven track record of developing and maintaining training programs.Project Kuiper's success requires team builders and leaders who are owners, and who possess the operational spirit needed to both create and support new initiatives. Our leaders solve complex, cutting-edge problems and get things done.Key job responsibilities• Design and develop engaging, interactive, and scalable training content (videos, courses, simulations) for various audiences (technicians, field service, customer support, internal employees)• Collaborate with SMEs to gather requirements and translate complex technical concepts into effective learning experiences • Apply instructional design principles (ADDIE) to create comprehensive training programs aligned with business goals • Leverage multimedia technologies, authoring tools, and LMS to deliver training in various formats (e-learning, instructor-led, blended) • Conduct training needs analysis, evaluate existing programs, and identify areas for improvement • Develop assessment strategies to measure training effectiveness and learner comprehension • Stay updated on trends, technologies, and best practices in instructional design and adult learning • Collaborate cross-functionally with stakeholders, SMEs, and project managers• Continuously improve training materials based on feedback, evaluation data, and changing business needs • Contribute to the development and maintenance of training documentation, guidelines, and standardsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will lead our efforts to develop the mechanisms, workflows and budget to support our ongoing operations needs. This includes identifying internal and external partnerships and working across Amazon to develop and execute a compelling model of learning management and training. You will support customer support and field service operations to balance our business needs while ensuring we have a properly trained and educated workforce to support our customers.About the teamThe Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.Bachelor's degree in Instructional Design, Educational Technology, or a related field 3 years of experience in instructional design, curriculum development, or training program creation Master's degree in Instructional Design, Educational Technology, or a related field Experience in developing technical training for field service technicians, customer support, or related roles Proven ability to design and develop interactive and engaging learning contentStrong understanding of adult learning principles and instructional design methodologies (e.g., ADDIE)Proficiency in multimedia authoring tools (e.g., Articulate Storyline, Adobe Captivate) and learning management systems Ability to work collaboratively with subject matter experts and cross-functional teamsKnowledge of multimedia technologies, such as video production, animation, and simulation tools Familiarity with e-learning standards (e.g., SCORM, xAPI) and accessibility guidelines Experience with learning analytics and training evaluation methodsCertification in instructional design or related field (e.g., Certified Professional in Learning and Performance, ATD Master Instructional Designer) Experience with agile project management methodologies and tools Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Certification Specialist, AWS Data Center Learning

The Amazon Web Services (AWS) Data Center Learning Team is looking for Sr. Certification Specialist who wants to be a part of building exciting and new offering for AWS Data Centers. Our infrastructure is rapidly changing and growing to adapt new technical solutions such as machine learning. To manage that growth effectively, Data centers need to have a reliable method of assessing the skills of their people and identifying gaps in skills coverage of their staff. Data Center Learning is developing a Certification program which will provide reliable assessments of work ready staff. You’ll play a key role in defining how these assessments work! You will have an opportunity to apply your knowledge within behavioral psychology, organizational development, business analytics and data science. And above all, you will have passion for learning.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Based on the inputs from the Global Business Owners, develop a competency framework for a wide range of data center roles and define behavioural indicators for each competency - Design or select assessment tools (e.g., behavioral interviews, psychometric tests, situational judgment tests) that accurately measure the defined competencies.- Work with your peers on the Certification team to integrate skill-testing tools that can provide reliable and valid measurements into a coherent certification examination strategy- Use statistical analysis to validate the assessments, ensuring they are reliable indicators of performance globally- Collect and analyze assessment data to identify trends, gaps, and areas for improvement in assessment methods and workforce competencies- Present insights to stakeholders with recommendations on organizational learning strategies- Gather feedback from stakeholders, assessors, and participants to refine the assessment program regularly- Monitor program impact and effectiveness, updating competencies or tools as organizational needs evolveA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- Degree in organizational psychology, data science or a related field- 3+ yrs of experience in talent assessment or organisational development- Experience in working with psychometric principles, job analysis techniques, and assessment tool validation - Proficiency in data analysis tools amd experience in working with survey design and feedback mechanisms- Outstanding analytical skills and an ability to interpret complex data and turn it into actionable insights - Experience working within a critical industry for example data center Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Training Program Manager, ADC Training

Would you like to become part of the team that is redefining the way IT delivered to U.S. Federal Government mission owners? Join the Amazon Web Services (AWS) World Wide Public Sector (WWPS) team working with government mission owners to deliver training to government customers. US Federal Government customers are rapidly adopting Amazon Web Services as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We are developing highly technical courses with extensive hands-on labs, e-learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. Here's your chance to join our team working in the highly visible role of Program Manager. In this role, you will orchestrate the day to day operations of our training team.The successful candidate will possess the ability to take the initiative to complete complex tasks and projects quickly and autonomously, react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesAs a Program Manager on this team, you will have the opportunity to:• Schedule training classes for the U.S. Federal Government including the Department of Defense/National Security communities across the United States. This includes arranging venues, coordinating instructors and ordering training materials.• Liaise with government training POCs and students to accept their registrations, confirm bookings and manage cancellations/changes.• Manage inbound communications including customer concerns.• Assist as required with Accounts Payable and Accounts Receivable functions including working with customers to identify funding streams• Review class evaluation, compile results for reports• Support with Training Cases received from external customers & partners with queries and information requests• Manage the day-to-day support of the Authorized Training Partner Business including liaising with partner instructors during their ramp-up period, collecting reports, evaluations from Training Partners and providing the Training team metrics on their performance. • Keep up-to-date with the different platforms and tools we work with, such as SharePoint, Instructor Calendar, various tracking and reporting spreadsheets• Liaise with Business Development Managers to support onsite training engagements: scheduling instructors, liaising with legal department regarding contracting, liaising with customer about student registrations and class logistics, supporting the AR team with customer setup and billing. • Liaise with Training Regional Managers to support instructor enablement, ramp-up and to manage the instructor’s weekly schedule • Liaise with customer representatives to keep training calendars in sync in both classified and unclassified environments. • Support internal enablement programs e.g. scheduling and coordinating presenters for internal training classes, scheduling and coordinating internal online training courses, tracking attendance and collecting feedback.About the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.• Minimum of six (6) years of experience in a team coordination position.• Recent experience in a fast-paced, multinational technology company. • Superior knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel and SharePoint are desired.• Current, active US Government Security Clearance of TS/SCI with Polygraph.• Knowledge and/or hands-on experience with a Learning Management System (LMS).• Previous experience with CRM software (e.g Salesforce) and BI tools (e.g Tableau) and the ability to run analytics. • Experience in following legal and finance processes related to a training engagements, such as contract and NDA issuance and signature, PO management (both incoming and outgoing), invoicing and billing.• Knowledge of US Federal Government and/or Department of Defense communitiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.