Amazon Dedicated Cloud Engineer, Commerce Platform Amazon Dedicated Cloud Operations

The ADC Commerce Platform team is looking for a AWS Dedicated Cloud Engineer with a passion for continuous improvement. The team owns and operates some of the most impactful services in AWS and we are looking for someone to help us to continue to drive improvements and optimizations though automation and process optimization. Our systems development engineers work in a fast-paced environment across many disciplines, collaborating with other AWS teams to deliver cutting-edge services for our customers. Our team members own the scaling and management of services across AWS regions supporting the US Government. The ideal candidate is passionate about development and operations, and have a strong desire to learn about drive continual improvements throughout Amazon's development lifecycle. If this sounds like you lets talk!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ADC Commerce Platform team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a solid understanding of Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.A day in the lifeOn a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific configurations to find the root of a problem. Engineers also need to be able to investigate why a metric or system variances is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.The CP ADC Operations team supports customer sign up, bill computation, pricing, metering, discounts, cost insights, security, and fraud prevention services for AWS customers. The CP ADC Ops team is focused on enabling AWS as a whole the capability to build, interpret and process trillions of commerce events per day, often bundled with low-latency/real-time analysis to enable security and fraud detection. ADC regions like DCA and LCK are similar to the commercial regions, except that they are completely disconnected because ADC regions are isolated from the rest of AWS. This means that the ADC region operates independently, and in complete connectivity isolation from the internet, all commercial Amazon corporate, retail, and Amazon Web Services systems and services. Deploying code or troubleshooting a problem in an ADC region requires the involvement of a cleared engineer on the CP ADC Ops team.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Senior ADC Windows Client Engineer, Region Services Operations (RSO) - VECTOR Team

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Region Services Corporate Infrastructure (RSCI) is looking for an experienced Senior Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud (ADC) for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner”, embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. If Arlington HQ (HQ2):This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis role oversees deployment, configuration, and management of core ADC services, including directory services, file and print, DNS/DHCP, application servers and management of server hardware and infrastructure.In the first six to twelve months you will:- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Drive expedient resolution and root cause analysis for critical issues affecting your services- Mentor and develop a team of Operational Engineers with an emphasis on providing dial tone services- Bring continuous improvement to operational processes- Balance raw up-front dollar cost with usability, operability and TCO, both in datacenters and on-site services- Lead the development and delivery of state of the art system health monitoring, diagnostics, repair, and other self-healing automation- Develop automation tools and processes that reduce manual effort and increase overall efficiency- Innovate and drive improvements in monitoring and visualization of system health, status of maintenance tasks, and reporting systems A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThis is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments. Drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- Eight (8+) years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- 3+ years' experience in automation / scripting in the Windows environment using PowerShell- Defined Knowledge of networking basic skills and troubleshooting- Experience automating tasks such as, software packaging and deployment, automated security patching, and Operating System Deployment.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

ADC Engineer II, AWS Database Services

This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Seattle, WA, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an Systems / DevOps Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

SDE II-Commerce Platform, Compute Services

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 750 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking. We offer the best price performance for machine learning training, as well as the lowest cost per inference instances in the cloud. More SAP, high performance computing (HPC), ML, and Windows workloads run on AWS than any other cloud.In this role you will work with team to build the new generic platform by using latest AWS technologies.10017 BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Managed Operations Engineering and Data Science

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.We are in search of an experienced Software Developer to develop products for our customers to enable AWS to expand its global footprint. Developers at Amazon work on real world problems on a global scale, own systems end-to-end, and influence the direction of our technology that impacts hundreds of millions of customers around the world. Join a team of passionate, customer obsessed developers that think big and have fun.The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.10012Key job responsibilitiesIn this role you will:- Design, implement, and deploy software components and features. You solve difficult problems generating positive feedback.- Have a solid understanding of design approaches and how to best use them.- Work independently and with your team to deliver software successfully.- Have consistent high quality work (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporates best practices. Your team trusts your work.- Provide useful code reviews for changes submitted by others.- Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve your team’s software, making it better and easier to maintain.- Make improvements to your team’s development and testing processes.- Establish good working relationships with peers. You recognize discordant views and take part in constructive dialogue to resolve them.- Train new team-mates about your customers, what your team’s software does, how it is constructed, tested, operates, and how it fits into the bigger picture.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Business Intelligence Engineer, Amazon Ads Product and Technology - Creative X

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites, other high quality sites across the web, and on millions of Fire TVs, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a world-class advertising team with a relentless focus on the customer, you’ve come to the right place!Smart TVs and Streaming Media Players are everywhere. Our goal at Video Advertising is to create a better user experience on these devices while helping advertisers reach their target audience at scale. Our services have differentiated assets in our consumer & audience insights and exclusive content which position us well for the future. We are looking for or a motivated Data Engineer with strong database, analytical skills and big data technology experience to to help foster nascent ideas into scalable products and launch them on a variety of streaming platforms.A successful candidate will have a passion for data and analytics, knows and loves working with BI tools, is comfortable accessing and working with Big data from multiple sources, and can partner with internal stakeholders to help drive the business. They will have a deep knowledge of business intelligence solutions, possess excellent statistical and analytical abilities, and have the ability to work with technology, product development, and business teams. They will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate.Key job responsibilities* Partner with Product team to understand the business requirements and implement solutions to support product plans.* Design, develop and maintain scalable, automated, user-friendly systems, reports, and dashboards enabling stakeholders to manage the business and make effective decisions.* Implement training and documentation solutions that enables stakeholders to get the most out of our self-serve analytics tools.* Develop and support the analytical technologies that give our customers timely, flexible and structured access to their data.* Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis* Analysis of historical data to extract meaningful insights from large and complex data sets to identify trends and support decision making, including written and verbal presentation of results and recommendations* Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning models* Understanding of Amazon’s data resources, which to use, how, and when* Conduct ad hoc data analysis and data quality investigations.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Excellent written and verbal communication with technical and non-technical stakeholders;PREFERRED QUALIFICATIONS- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Excellent written and verbal communication with technical and non-technical stakeholders ...

Software Development Engineer - Route 53, Route 53

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you enjoy your favorite websites, movie streaming services and mobile app working all the time without you ever worrying about how the underlying systems that serve you the content do that quickly and reliably, seem to magically work without exhibiting capacity limits, are resilient to hardware failures, and survive even state-wide natural disasters? If the answer is yes, and the question spikes your interest, then read on. We run Amazon Route 53, a highly available and scalable cloud Domain Name System (DNS) service. Our day to day work is to design, develop, deploy and operate software that manages customer DNS data. Due to the critical nature of DNS, we try to make our software highly available and scalable and efficient, which essentially requires developing complex distributed systems. As a result, members of our team are either experts in building robust distributed systems or are becoming experts. Our team is dedicated to supporting new team members. We are a good mix of new and experienced engineers, creating the perfect environment for you to both mentor and be mentored. You will have a dedicated mentor to help you get started and we all enjoy helping each other grow through one-on-one mentoring and thorough, but kind, code reviews. We take code reviews seriously. We believe that good code reviews raise our code quality, grow our technical acumen, and provide opportunities to support and share knowledge with each other. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a more well-rounded engineer and enable them to take on more complex tasks in the future. You will also review your work with your manager every quarter to understand where you are in terms of career growth. Our team is family-oriented and values work-life balance. Most days, our entire team is co-located in the Seattle office, but we’re also flexible when people occasionally need to work from home. We generally keep core in-office hours from 10am to 5pm. This position involves on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are well built, well tested and fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, and reliable; someone who will help us build on the positive team culture we’ve been cultivating.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

SDE II-5G, Compute Services

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 750 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking. We offer the best price performance for machine learning training, as well as the lowest cost per inference instances in the cloud. More SAP, high performance computing (HPC), ML, and Windows workloads run on AWS than any other cloud.In this role you will work with team to build the new generic platform by using latest AWS technologies.10017 BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Aurora PostgreSQL Engine

Are you interested in building hyper-scale database services in the cloud? Do you want to revolutionize the way databases are built for the cloud ? Do you want to have direct and immediate impact on hundreds of thousands of users who use AWS database services?Amazon Aurora is an exciting new area of innovation for AWS, and the Postgres-compatible edition of Amazon Aurora is built on one of the most active code bases in the open source community. The Postgres-compatible version of Amazon Aurora is a relational database which offers enterprise-class performance, availability and durability to our customers, along with the management benefits of RDS. We are one of the fastest growing businesses within Amazon Web Services. We are currently spread across Seattle and Boston.If you’re an engineer who is looking to grow, come on board! We have one of the most senior teams in AWS - and our senior engineers are eager to brainstorm, mentor, and get software built together. We build software, we patent new things, and we attend conferences around the world to learn even more. We have challenging problems to solve in distributed systems, concurrency, database internals, caching, query optimization, languages, and performance engineering.Amazon Aurora PostgreSQL Engine team is looking for experienced technical experts in relational databases and large scale storage system technologies, who are excited about building large scale database systems that run across thousands of servers across multiple datacenters worldwide. These are core systems development positions where you will own the design and development of significant system software components critical to our industry leading database services architected for the cloud. You will be part of the team that architects, designs, and implements highly scalable distributed database systems that provide availability, reliability and performance guarantees. This is a hands on position where you will be asked to do everything from building rock-solid components to mentoring other engineers. You need to not only be a top software developer and systems designer with a good track record of delivering and also excel in communication, leadership and customer focus. A successful candidate will bring deep technical and software expertise and ability to deliver a service that has a broad business impact.We intend to be the world's best and fastest database, built by an excellent team, all while having fun - come join us on the journey! For more information about Aurora, please visit http://aws.amazon.com/rds/aurora.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10031Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamAmazon Aurora PostgreSQL is a fully managed, PostgreSQL-compatible, and ACID-compliant relational database engine that combines the speed and reliability of high-end commercial databases with the simplicity and cost-effectiveness of open-source databases. Aurora PostgreSQL is a drop-in replacement for PostgreSQL and makes it simple and cost-effective to set up, operate, and scale your new and existing PostgreSQL deployments, thus freeing you to focus on your business and applications. Amazon RDS provides administration for Aurora by handling routine database tasks such as provisioning, patching, backup, recovery, failure detection, and repair. Amazon RDS also provides push-button migration tools to convert your existing Amazon RDS for PostgreSQL applications to Aurora PostgreSQL.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Product Manager , End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Would you like to help our customers deliver a more productive and secure working environment for their end users? Do you want to help IT organizations achieve their sustainability goals? End User Computing helps customers improve the security of the workplace while helping them achieve their goals for sustainability and budget optimization. As Sr. Product Manager, for End User Computing, you will lead the strategy and planning to drive customer adoption and revenue growth of new Amazon WorkSpaces services including WorkSpaces Thin Client. As a Product Manager, you'll ensure our customers make the most of our capabilities to solve their business challenges. To do so you will develop positioning, messaging, and go-to-market plans for key customer use cases. You will own putting those plans into action, measuring the results, and communicating the impact. You will work in collaboration with go-to-market, marketing, sales specialists, and the broader AWS sales organization to execute your vision. You will also be responsible for identifying and mitigating friction points that come in the way of customer adoption and satisfaction with the service, building mechanisms so that your efforts can scale. You will champion the voice of the customer to make sure our development teams are always working backwards from their needs. The ideal candidate will have a business, strategic, and technical background that enables them to deeply understand customer problems and challenges, drive a customer engagement from start to finish, and interact as easily with IT leaders as you do with IT administrators. Your ability to understand our products in-depth will earn you trust with engineering and solution architects. You should also have the ability to work cross-functionally using data to influence teams outside of your organizational boundaries. You will have a proven track record working with early-stage products and use a customer-centric mindset to help customer ramp quickly. Key job responsibilities• Develop go-to-market plans for product use cases within End User Computing• Analyze customer trends within those use cases to develop positioning and value propositions for each focus area• Apply understanding of industry and competitive context to shape messaging about how our solutions address customer needs• Work with sales, partner development, and marketing to design and execute programs, and events that drive adoption and customer success; measure and communicate results• Craft content for press activities and sales presentations • Scale go-to-market efforts through internal enablement activities• Work with engineering and inbound product managers to create a roadmap of features that drive customer adoption• Conduct customer briefings, present at industry events,, and further thought leadership around end user computingAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/BA degree (Master’s degree preferred) in Computer Science, Information Systems or Business.- 5+ years of demonstrable experience in one or more of the following areas: product management, business development, sales or marketing- Demonstrated track record in crafting technical product positioning, messaging, content and programs- Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment- Demonstrable ability to meet tight deadlines while managing multiple projects- Exceptional writing skills to create narratives, presentations, blogs, white papers.- A work ethic based on a strong desire to exceed expectations- Ability to work effectively with cross-organizational teams in an international, diverse and complex organization- Strong written and verbal communication skills to positively influence decision making- Comfortable presenting and interfacing with leadership ...

Applied Scientist, AWS SAAR

Amazon Web Services is looking for world class scientists to join the Security Analytics and AI Research team within AWS Security Services. This group is entrusted with researching and developing core data mining and machine learning algorithms for various AWS security services like GuardDuty (https://aws.amazon.com/guardduty/) and Security Hub (https://aws.amazon.com/security-hub/). In this group, you will invent and implement innovative solutions for never-before-solved problems. If you have passion for security and experience with large scale machine learning problems, this will be an exciting opportunity.The AWS Security Services team builds technologies that help customers strengthen their security posture and better meet security requirements in the AWS Cloud. The team interacts with security researchers to codify our own learnings and best practices and make them available for customers. We are building massively scalable and globally distributed security systems to power next generation services.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Key Responsibilities:- Invent, implement, and deploy state of the art machine learning algorithms and systems for information security applications.- Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment.- Collaborate with software engineering teams to integrate successful experiments into large scale, highly complex production services.- Report results in a scientifically rigorous way.- Interact with security engineers, product managers and related domain experts to dive deep into the types of challenges that we need innovative solutions for.- Work closely with a mentor to expand your career with AWSHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

SDE II-EC2-Nitro, EC2 Nitro

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand."10017BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Applied Scientist, AWS Transcribe Science

Amazon is looking for a world class senior scientist to join its AWS AI Labs working within natural language processing. This group is entrusted with developing core data mining, natural language processing, and machine learning solutions for AWS services. At AWS AI Labs you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale natural language processing solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Amazon RDS Programmer Writer , Service Docs -DBAS

Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon ElastiCache, a big-data platform for processing and moving massive amounts of data in the cloud. The documentation you write will help customers use Amazon Databases to build applications that surface insights from data for business intelligence and analytics using the latest open-source frameworks. You will need a technical background with experience writing technical documentation and using and writing code for Python, Scala, SQL, and CLI. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results.This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers.10027, 10028, 10030Key job responsibilities* Create and maintain technical content for customers that is accurate, discoverable, and well-organized.* Work with metrics and stakeholders to make improvements to service documentation and UX to continually improves customer experience.* Develop scripts, sample code, and technical procedures that are easy to use.* Produce multi-service code examples that reflect common customer journey and usage patterns.* Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests.* Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms.* Provide thorough and insightful peer code reviews.* Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples.* Implement effi ciencies that increase team output.* Anticipate customer needs and be the "fi rst customer".* Dive deep to become a subject-matter expert in your area of ownership.* Impact product CX, UX design, roadmap priorities, and engineering team goals.A day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to off er a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for diverse technical audiences, like developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, research, learn, and experiment. We collaborate with product managers to understand our customers’ needs and partner with software developers to learn about the inner workings of AWS services so we can influence product design and the customer experience with the product. We make a difference to our customers. We work and train together and are always learning from one another. We celebrate and support the career progression of our team members.BASIC QUALIFICATIONS* Degree or certification in a relevant technical fi eld or equivalent experience* A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts* Proven experience designing and delivering developer-oriented documentation* Experience with or understanding of cloud computing, including cloud storage technologies* Experience with open-source libraries* Experience with API documentation* Experience working directly with software engineering and development teams* Strong written and verbal communication skills* Passion for learning new tools, programming languages, and techniques* Passion to thrive in a fast-paced, ever-changing environment* A proactive and open-minded attitude to resolving problems and delivering results ...

Senior Product Manager-Technical Products, EC2

Are you a product geek and want to revolutionize the way people build use deep learning/AI in their applications? Want to work on the cloud technologies that are powering cutting-edge natural language processing, autonomous driving, voice recognition, 3D visualization applications, computational fluid dynamics and latest scientific research? Want to design products that make this happen at a global scale? The Amazon EC2 Accelerated Computing Product team is actively looking for seasoned product and technical leaders to help us build the future!The Product: Amazon EC2’s accelerated computing instances features GPUs, FPGAs and Amazon built chips to enable customers of all sizes to turbo charge their deep learning/AI, HPC, graphics, and visualization applications. Customers around the world – from startups, to research institutes, to established enterprises – use EC2’s accelerated computing instances to develop and deploy the next generation of intelligent services. This ‘Accelerator Platform’ is ideal for deep learning training models, fluid dynamics, computational finance, seismic analysis, molecular simulations, genomics, and rendering applications.The Team: The EC2 Accelerated Computing PM team brings new customers to EC2, and the team is in charge of delivering EC2 instances that offer the best price/performance in the cloud, are quick to get started with, and easy to scale elastically. The team builds and operates products that are defining the experience and economics of smart applications, and you’d be helping us make history with the next generation cloud computing platforms.You: We’re seeking Product Managers who have a passion for developer-focused products, work backwards from their customers and move fast to keep up with the quickly evolving market landscape. You’d be joining a core group of experienced EC2 Product Managers who have helped build and scale products at Amazon such as the most powerful GPU training platform in the cloud and industry’s first instance featuring custom built accelerator for machine learning inference.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Come join a smart, innovative team that’s operates in the highly interesting space of AI, ML, Graphics and HPC, is obsessed with serving its customers and is having fun doing so in a start-up-like environment!Key job responsibilitiesYou would be responsible for:- Developing detailed and crisp business requirements for product specifications and service architecture- Engaging with AWS customers, sales and business development teams to understand customer feedback and crisply understand their pain points.- Working closely with engineering teams, design, and program management in an agile environment to deliver products to market- Managing prioritization and trade-offs between customer experience, performance and operational support- Driving product launches, including working with public relations team, executives, finance, marketing, and legal stakeholders for your product- Proactively identifying and resolving issues that may impair the team's ability to meet strategic, financial, and technical goals- Defining high-quality roadmaps based on team strategy and vision- Interfacing and partnering with all levels of the AWS and Amazon business leadershipBASIC QUALIFICATIONS- BS degree in computer science or electrical engineering- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Be a strong leader who can prioritize well, and who understands how to drive focus and excellence within a strong, talented team. ...

Principal Technical Program Manager, WW Returns and ReCommerce

Not many teams aspire to zero. Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com.WW R&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and rentals.Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.Key job responsibilitiesAs the Principal TPM, you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You should also have the ability to hire, coach, and mentor individuals; build a strong cross-functional organization. Be a champion of engineering and operational excellence and establish team metrics for that excellence; including a consistent, regular process for assessment and improvement. Represent the technical organization and evangelize the work to senior leadership. Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.About the teamWe are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.Amazon is earth’s most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Dedicated Cloud Engineer, ADC Non-Relational and Emerging Database Services

This is an excellent opportunity to join Amazon's world class Non-Relational and Emerging Database focused technical team in Denver, CO. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.We are seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux and automation. We need engineers who understand how to both think big and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Build, deploy and monitor AWS Non-Relational and Emerging Database Services (such as DynamoDB, ElastiCache, and Neptune) within Amazon Dedicate Cloud (ADC) regions.- Design, deploy, monitor and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.- This position involves on-call responsibilities, typically about 10 days a quarter supporting AWS services in our portfolio.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, launch a new service or feature, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3 years of industry experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Product Manager - Technical, EC2 Core, EC2 Core Product Management

Amazon Web Services (AWS) is looking for a seasoned product manager to help us define and build the future of cloud security, confidential computing and digital sovereignty on Amazon EC2 and across the broader AWS organization. Amazon EC2 enables customers of all sizes and industries run their compute workloads on our industry leading cloud infrastructure. Customers around the world, from governments and highly regulated industries to small business and start-ups, rely on EC2 to provide the most secure and trusted infrastructure platform to run their most sensitive workloads in the cloud.Our team in EC2 owns the AWS Nitro System, Nitro Enclaves and NitroTPM, which are industry first and one-of-a-kind technologies aimed towards keeping our customers workload secure and confidential from internal and external threats. Keeping our customers data and workload secure is our number one priority. As a member of the team, you'll join our product and engineering leaders to build innovative capabilities that raises the bar on security and confidentiality for our customers.Our ideal candidate is deeply passionate about innovating in the areas cloud security, confidentiality and sovereignty, and have delivered complex, large-scale technical capabilities in this space. You are a strategic thinker, you demonstrate strong technical and business judgement in the domain and you possess strong communication skills. You are naturally customer centric and capable of interacting with customers at the most senior levels of their organization (e.g., CIOs, CISOs, CTOs). You thrive in a fast-paced environment and you learn and adapt to the constantly evolving market trends. You excel in collaborating with a broad and diverse set of stakeholders while operating at the highest degree of autonomy.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- 5+ years of product management experience preferably with cloud infrastructure, distributed systems, and/or Internet-scale applications.- 5+ years of product management experience in delivering successful technical or cloud products- 5+ years of experience in translating customer needs into features, product packaging, appropriate pricing models, positioning and delivering an unparalleled customer experience ...

Senior Windows Client Engineer, Region Services Operations (RSO) - VECTOR Team

Region Services Corporate Infrastructure (RSCI) is looking for an experienced Senior Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner”, embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. If Arlington HQ (HQ2):This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis role oversees deployment, configuration, and management of core ADC services, including directory services, file and print, DNS/DHCP, application servers and management of server hardware and infrastructure.In the first six to twelve months you will:- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic- Drive expedient resolution and root cause analysis for critical issues affecting your services- Mentor and develop a team of Operational Engineers with an emphasis on providing dial tone services- Bring continuous improvement to operational processes- Balance raw up-front dollar cost with usability, operability and TCO, both in datacenters and on-site services- Lead the development and delivery of state of the art system health monitoring, diagnostics, repair, and other self-healing automation- Develop automation tools and processes that reduce manual effort and increase overall efficiency- Innovate and drive improvements in monitoring and visualization of system health, status of maintenance tasks, and reporting systems A day in the lifeHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThis is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments. Drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- Eight (8+) years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- 3+ years' experience in automation / scripting in the Windows environment using PowerShell- Defined Knowledge of networking basic skills and troubleshooting- Experience automating tasks such as, software packaging and deployment, automated security patching, and Operating System Deployment.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Senior Security Engineer, Amazon GuardDuty

Amazon Web Services is looking for experienced Security Engineers to join the Security Analytics and AI Research group within AWS Security Services. This group is entrusted with researching and developing core data mining and machine learning algorithms for Amazon GuardDuty (https://aws.amazon.com/guardduty/). On this team, you will invent and implement innovative solutions for never-before-solved problems. If you have experience with information security and a passion for large scale machine learning systems, this will be an exciting opportunity.GuardDuty also detects potentially compromised instances or reconnaissance by attackers. This is an advanced engineering team that is using cutting edge techniques to help customers assess, monitor and protect their cloud based resources.The AWS Security Services team builds technologies that help customers strengthen their security posture and better meet security requirements in the AWS Cloud. The team interacts with security researchers to codify our own learnings and best practices and make them available for customers. We are building massively scalable and globally distributed security systems to power next generation services.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities- Collaborate with scientists and engineers to research and develop innovative ML/AI solutions for challenging cybersecurity problems.- Analyze the output of ML/AI models for accuracy, customer impact, and interpretability.- Integrate successful experiments into large scale, highly complex production services.- Build complex systems that turn machine/deep learning and AI research into great products for our customers.- Rapidly design and conduct large scale experiments in a high-ambiguity environment, making use of both quantitative and business judgment.- Interact with other security engineers and related domain experts to dive deep into the types of challenges that we need innovative solutions for.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years’ experience with focus on cloud, system, network and/or application security- 5+ years of experience building automated tools in a modern programming language- Familiarity with AWS API auditing and related threat models ...