Sr. Economist, Demand Forecast, Project Kuiper Global Planning

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Work cross-functionally with product, business development, and various technical teams (engineering, science, simulations, etc.) to execute on the long-term vision, strategy, and architecture for the global demand forecast• Lead measurement of customer preferences and behaviors related to different product offerings, price points, and promotions and integration of findings into Kuiper's Global Demand Forecasting models.• Design and deliver modern, flexible, scalable economic models integrating data and assumptions from a variety of sources and systems, increasing forecast accuracy over time • Define science roadmaps, models, and priorities for innovation and simplification, and advance adoption of insights to influence important resource allocation and prioritization decisions• Synthesize and communicate economic insights and recommendations to audiences of varying levels of technical sophistication to drive change across Kuiper.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- PhD in economics or equivalent- Experience in analytics and applied economics- Experience in building analytic or scientific data products or solutions- Experience in building statistical models using R, Python, STATA, or a related software ...

Sr. Product Manager - Tech , Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical (PM-T) will be at the forefront of defining requirements and building systems related to enterprise customer onboarding, order management, broadband service provisioning and satellite terminal device management. This will include integrations into telecom customer systems, sales channel partners and internal upstream and downstream systems. This PM-T will be the single threaded owner (STO) for large enterprise customer-facing consoles, APIs and business systems for management of broadband connectivity services. They will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Kuiper services. The role will engage large enterprise customers and will work in partnership with Kuiper Engineering, AWS, and Amazon teams to execute the plan.Key job responsibilitiesThe successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey.- Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities- Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.- Possess outstanding written and verbal communication skills and facilitate collaboration across multiple teams. - Be structured and flexible at the same time to learn as the business evolves. - Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Kuiper and Amazon team. - Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience. - Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams. - Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.- The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.- Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal, Business Development – Technical, Satellite Solutions

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,200+ satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Kuiper is looking for an experienced, self-starter, Principal Business Development - Technical (BD-T) professional to drive market initiatives worldwide, and interface with the product team to bridge customer requirements with service roadmap. As a Kuiper BD-T, you will identify and mature enterprise level opportunities globally. In this role, you will develop sales strategies that build on Kuiper’s global, secure networking capabilities to address industry verticals, starting with Finance. A successful candidate will work backwards from customer requirements, and collaborate with the product team to ensure service roadmap meets market demand. The ideal candidate will possess a keen ability to understand customers’ business models and strategic priorities.The candidate will leverage their experience in market and business development while working closely with internal and external partners to develop and execute detailed business plans, including clear objectives, strategies, and success metrics. Your role will also involve collaborating on market development strategies, including marketing initiatives and lead-generation campaigns, to broaden the reach and impact of Project Kuiper. This is an opportunity to help lead the early market development efforts, establish wins with lighthouse customers, and create new eco-system partnerships into a successful long-term business. A record of establishing new business via focused incubation mechanisms and broad partnerships will be important for this role. Key job responsibilitiesResponsibilities as the Principal BD-T for Kuiper Commercial Services will focus on the following key deliverables:· Define the global strategy for financial vertical, including market demands, customer opportunities, use cases, and sales playbooks.· Execute the strategic business development plan while working with key internal stakeholders (e.g. leadership, field sales, product teams, legal, support)· A keen sense of ownership, drive, and scrappiness combined with business and emotional intelligence while consistently exceeding key performance metrics.· Identify, recruit, and onboard new system integrators to drive business growth. Develop a deep understanding of system integrators' business models and strategic priorities. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of experience working in a business development and/or sales role to enterprises, government agencies, or startups ·- 5+ years of experience working with emerging technology and market leaders, including deep knowledge of satellite communication and global networking ·- 5+ years of Product Management, Business development and/or program management experience · ...

Sr. PMT - Consumer Product, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - B2C Customer Experience, will play a crucial role in defining and implementing Kuiper satellite communication services. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal Scientist, Kuiper Capacity Planning - Simulation & Optimization

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Global Capacity Planning team owns designing, implementing, and operating systems that support the planning, management, and optimization of Kuiper network resources worldwide. We are looking for a talented principal scientist to lead Kuiper’s long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping Kuiper execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results.Key job responsibilitiesIn this role, you will:Work cross-functionally with product, business development, and various technical teams (engineering, science, R&D, simulations, etc.) to establish the long-term vision, strategy, and architecture for capacity simulations and inventory optimization.Design and deliver modern, flexible, scalable solutions to complex optimization problems for operating and planning satellite resources.Lead short and long terms technical roadmap definition efforts to predict future inventory availability and key operational and financial metrics across the network.Design and deliver systems that can keep up with the rapid pace of optimization improvements and simulating how they interact with each other.Analyze large amounts of satellite and business data to identify simulation and optimization opportunities.Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Kuiper. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONSPh.D. (or equivalent experience) in Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, Computer Science or a related field.7+ years of experience in solving complicated problems in the area of Operations Management or similar disciplines developing strategies for large-scale logistic networks.7+ years of hands-on experience in building machine learning or optimization models in business environment.3+ years of production coding experience in one of the object-oriented programming languages such as Java, Python, C++ etc. ...

Head of Lifecycle Marketing, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking a talented, self-directed marketing leader to build and execute our global lifecycle marketing program. This is a unique opportunity to play a key role in an exciting, fast-growing business, working cross-functionally with colleagues across the world to increase value for customers and the business. Reporting directly to the Global Head of B2C Marketing, you will work autonomously to develop a strategic plan encompassing all marketing communications to existing customers, including onboarding, engagement, retention, loyalty, referral and winback activities. You will end-to-end own your program, delivering in a highly ambiguous environment, guided by global strategy and leadership feedback as you regularly report on your plans and results up to VP level.The ideal candidate for this role has the experience and ability to develop large, complex, international lifecycle marketing strategies and execute at scale through managing and influencing internal and external resources and stakeholders.Key job responsibilities- Define the global Lifecycle Marketing strategy for Project Kuiper. Deliver cross-functional, full lifecycle marketing plans designed to meet business targets for each country where we operate.- Build, facilitate, manage and influence internal and external team resources and support to rapidly and consistently execute world-class lifecycle marketing programs at the highest standard.- Collaborate with Marketing Intelligence teams to monitor business metrics and regularly report on performance up to VP level, adjusting strategically and tactically as needed.- Deliver continuous improvement programs which consistently drive increased efficiency and effectiveness across a wide range of key metrics at country and region level.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis is a highly visible, high impact role on the Kuiper B2C Marketing team. You will be a key voice in global decision-making, while end-to-end owning the global B2C lifecycle marketing strategy for Kuiper. A typical day will involve strategic planning and decision-making, stakeholder management, execution through influencing close partner teams, and more. You will be expected to deliver autonomously and under the high degree of ambiguity which accompanies a fast-growing early-stage business.BASIC QUALIFICATIONS- BA/BSc in business, communications, telecommunications, marketing or related discipline, or equivalent experience.- 7+ years of experience in B2C marketing.- 3+ years experience in leadership role, including people management.- Experience developing and executing marketing strategy for a new product or service.- Experience building and executing customer marketing programs covering the full lifecycle including; onboarding, engagement, loyalty, retention, referral and winback. ...

Principal Product Mgr - Technical, Portability and Mobility, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper mobility and portability customers. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Principal Product Mgr - Technical, Financial Reporting and Region Expansion, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Event Manager, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking an experienced Event Manager to join our dynamic Kuiper Marketing Team. This role will support the Sr Global Events Marketing Manager in executing Project Kuiper's global event strategy and calendar. The Event Manager will be responsible for the tactical planning and implementation of various events, ranging from industry conferences to internal communication events and rocket launches.Key job responsibilities• Collaborate with the Sr Global Events Marketing Manager to implement the event strategy and execution plan, focusing on tactical elements and day-to-day management of event projects.• Manage the logistics and coordination of assigned events, including venue selection, vendor management, budget tracking, and on-site execution.• Develop and maintain project timelines, ensuring all deadlines are met and stakeholders are informed of progress.• Work closely with internal teams to gather requirements and ensure events meet the needs of various business units.• Coordinate with the Brand & Creative Team to develop and produce event assets, ensuring consistency with Project Kuiper's brand guidelines.• Manage vendor relationships for assigned events, including negotiating contracts and ensuring deliverables meet quality standards.• Contribute to the development of post-event reports, collecting metrics and feedback to inform future event improvements.• Travel 25% of time to event locations as needed to oversee site visits, on-site event execution, and troubleshoot any issues that arise.• Contribute to the continuous improvement of event processes and best practices within the team.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing budgets ...

Principal Technical Program Manager, Kuiper Business Development

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Technical Program Manager role will be at the forefront of driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster.Key job responsibilitiesThis Principal Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineering, Business Development, Network Engineering, User Experience, Finance, Accounting, Tax, Legal, Customer Support, Sales and Business Intelligence teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You must have a proven track record in taking on end-to-end ownership, launching 0-1 products and successfully delivering results in a fast-paced and dynamic business environment. You will own the end-to-end management and implementation of the communication between customers and internal teams for driving Kuiper systems readiness, country expansion and strategic partnership launches. You will Own, Define, Track and Deliver programs with significant complexity and cross-org impact. You will propose and drive innovation that will improve the customer experience in a wide and diverse set of industries at a global scale. You will establish mechanisms to track and report status updates across Product Engineering, Accounting, AR, Finance, Legal and Tax orgs. You will hold individuals/teams accountable to their deliverables, identifying and resolving blocking issues and raising the right levels of escalations to ensure the delivery per established plans.You will understand and influence systems architecture design, evaluate solution options and make recommendations to business, product and engineering teams. You should be comfortable with diving-deep and understand the mechanism of multiple complex systems.You will be responsible for delivering the launch plans and manage communications with Senior/Leadership teams with internal and external stakeholders.You will be comfortable with managing multiple projects and be willing to step-up and take on new projects/strategic initiatives. You will work with engineering teams to support and participate in software build planning and design functions.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in supporting 0-1 product launches with high complexity and global scale.- 5+ years of experience in setting-up and managing complex project plans and a track record of successful delivery. ...

Project Kuiper, Senior Product Manager Industrial Services (Satellite, Space), Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesIndustrial Services Senior Product Manager - Technical, will play a leading role in defining and implementing customer-oriented services for Kuiper satellite communication services, globally. The successful candidate will have experience with satellite broadband and telecommunication services for Enterprise industrial service verticals.In this role, you will help define our services portfolio and features for industrial offerings. You will work with business development with customers, engineering teams, and operational stakeholders to help define Kuiper service and feature offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze and recommend subscription lifecycle models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service offerings, pricing, SLAs, and customer experience for industrial services at a global level, to meet requirements of multiple customer verticals• Interpret network resource costs and productize into a digestible services for B2B customers, with aligned services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience ...

B2C Specialty Segments GTM Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Project Kuiper North America Consumer team is looking for a talented individual to lead the strategy for key consumer segments. Key Segments will include; low-income consumers, public funding recipients, small businesses, and more. This role is responsible for launching consumer products and services. You will have a high degree of ownership as you define target customer segments, product positioning, and service launch plans. You will work closely with the US GTM Lead, Product, Sales, Marketing, Finance, Legal, Global Planning and Operations, Customer Service, Field Services, and more. A successful candidate will be both entrepreneurial, highly analytical, and able to work extremely effectively in a matrixed organization. We are looking for someone customer obsessed and technology savvy with a proven track record of leading new initiatives, especially related to consumer products and services. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring a successful service launch in the US.Key job responsibilities- Develop the strategy to launch consumer broadband products and services for key segments, establish business plans (including revenue and profitability targets), and orchestrate that plan across the organization - Leverage specialized geospatial analytics tools, complex network models, and technical expertise to build regional plans that match the needs of key customer segments- Generate in-depth analysis and insights to define target customer segments and develop product positioning- Develop the bid and pursuit strategy for public funding opportunities. Own end-to-end business development process for request for proposals, grant applications, and more - Evaluate competitive landscape and benchmark service plans, pricing, features, and partnerships- Own launch readiness for key segments in key segments and lead cross-functional team across product, sales, marketing, operations, business, legal, finance, and other partner teams- Deliver insightful business analyses, financial models, and comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders- Prepare detailed business cases for justification of new opportunities- Partner with legal, tax and regulatory to engage in business partnerships and local regulatory effortsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years experience in a corporate strategy or business development role ...

North America B2C Performance Marketing Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented individual to lead North America B2C Performance Marketing. This role is responsible for developing the B2C performance marketing strategy, launching campaigns, and optimizing performance of paid and owned channels across the US, Canada, and Mexico. We are looking for someone data-driven with a relentless focus on delighting customers and improving return on investment (ROI). The ideal candidate is a self-starter who is comfortable managing a wide range of marketing channels with expertise in paid search, search engine optimization (SEO), associates, social, digital channels, direct response TV, and direct mail, as well as Amazon owned and operated marketing channels such as product pages, the Amazon homepage, email, push notifications, and onsite search. You will lead automated marketing channels and drive web site traffic, maximize gross adds, and improve the customer experience. You will test, build, automate, and scale performance marketing initiatives. In this role, you will work with a range of technical and non-technical teams to build automated marketing technology, assess marketing capabilities, own the experimentation strategy, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year strategy and roadmap. Key job responsibilities- Lead the strategy, design, and execution of all local performance marketing campaigns and ongoing management of all traffic channels for Project Kuiper’s B2C business in the US, Canada, and Mexico- Optimize subscriber acquisition across paid search, SEO, associates, social, digital channels, direct response TV, and direct mail as well as owned channels such as product pages, the Amazon homepage, email, and onsite search- Invent and build customer-centric solutions to improve variable marketing performance and optimize the ROI of a multi-million dollar budget, while setting high standards and eliminating campaign defects- Apply deep and wide functional expertise to develop channel strategies and testing/experimentation plans. Create successful innovations in North America that can be adopted and scaled across other regions- Conduct detailed campaign and channel performance analysis, leveraging data to optimize strategies, refine targeting, and improve ROI across all performance marketing initiatives. Develop and maintain comprehensive reporting frameworks to track KPIs and present actionable insights and enable data-informed decision-making- Champion automation, attribution measurement and scaled solutions, by influencing prioritization in tech roadmaps- Develop, train and manage a team of highly skilled functional experts to ensure that you and your team set a high bar on the customer experience, campaign optimization, financial controllership and policy adherence- Stay current with industry and Amazon best-practices to define and execute an innovation roadmap to delight customers and drive efficiencies throughout your areaExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

Sales Enablement Manager, Sales & Partner Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an experienced and talented Enablement Manager to drive impactful cross-functional initiatives. This individual will develop and own mechanisms to enable our Global B2B teams. The Enablement Manager will operate as the single threaded owner of our Enablement project to support effectiveness of internal teams and revenue growth. This position will create and manage ongoing mechanisms to facilitate communication across the organization.This role will work to identify gaps in learning materials, create content, land those materials with sales, and ensure effectiveness. This role will be responsible for starting and owning workstreams across our Global B2B teams to design and build resources, and manage those workstreams to closure. This incumbent will be aligning with key stakeholders to establish annual learning roadmaps, and prioritizes against business strategy and needs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- 5+ years’ experience in program management, Enablement, Training, or operations improvement role- 3+ years of successful experience in the facilitation of large cross-functional teams in business operations and technology process improvement areas- 2+ years of experience providing enablement to Executives, Managers, Field Sales, and other business partners ...

Sr. Technical Program Manager, Global Network Transport Services

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical programs for Kuiper's network transport services. This includes:* Ensuring delivery of the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering align timelines and milestones, remove blockers, and rise risks.* Partnering with other Amazon teams like AWS to drive workstreams across Kuiper and AWS.* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience delivering complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience ...

Sr. Business Intelligence Engineer, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Business Intelligence Engineer, Kuiper Marketing, will bring a mixture of advanced data management, analysis, modeling, and dashboarding skills. The ideal candidate will use data-driven methods to answer business questions and play a key role in the development of our marketing measurement infrastructure. The right person in this role will be able to deal with ambiguity and take the lead in defining frameworks where no prior examples exist. They will be an ambitious self-starter with the ability to operate independently and thrive in a fast-paced environment. Demonstrated ability and willingness to roll up sleeves and execute to get the job done will be key to success in the role. Key job responsibilities- Create and maintain complex queries and data pipelines.- Extract data for analysis and model development from large, complex datasets to address business questions.- Develop dashboards and visualizations that incorporate decision science to inform business decision-making.- Partner on the development of marketing measurement models and bring to production.- Apply advanced analytics to evaluate the causal impact of marketing on customer attitudes and behaviors.- Collaborate effectively with business partners and team members to align data business intelligence efforts with strategic goals.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Principal Technical Program Manager, Global Network Transport Services

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical programs for Kuiper's network transport services. This includes:* Ensuring delivery of the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering align timelines and milestones, remove blockers, and rise risks.* Partnering with other Amazon teams like AWS to drive workstreams across Kuiper and AWS.* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience delivering complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with business stakeholders, engineering teams, and operational stakeholders to deliver Kuiper service offerings and operational programs for the network transport services team.BASIC QUALIFICATIONS- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience ...

Senior Program Manager, Kuiper Business

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders. The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!Key job responsibilities• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization. • Develop and execute strategy for measuring and reporting on consumer adoption. • Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions. • Manage and analyze launch data for key insights that inform readiness special projects. • Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendationsExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Bachelor's degree ...

Sr. Program Manager, Kuiper Business Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders. The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization. • Develop and execute strategy for measuring and reporting on consumer adoption. • Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions. • Manage and analyze launch data for key insights that inform readiness special projects. • Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendations. • Own smartsheet work backwards plans for specific countries. A day in the lifeEach day, this role will meet with Kuiper stakeholders on key risks affecting the launch schedule, business plans for assigned countries, and prepare related documentation to advance launching a country. Outside of country-specific activities, this role may conduct work (meetings, documentation, analysis) to mitigate a risk affecting multiple countries OR projects that advance our launch readiness capabilities. About the teamThe Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Systems TPM, Kuiper Enterprise Service Delivery

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Systems TPM on the Kuiper Enterprise Service Delivery team you will collaborate with engineering, product management, and business development leaders to engage with enterprise customers. In this role you will collaborate with the team evaluating commitments during the pre-sales stage, plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to customers.Key job responsibilitiesYou will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. You will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs), roadshows, and on-site with customers. You will also support field service partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.About the teamExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules ...