Principal Product Manager - Technical, Kindle Software

Passionate about books and reading? The Books Kindle Content team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects. In this role you will partner with product, engineering and data science partners to build, test and evolve ML models that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Customer Engagement team, and will own the day-to-day delivery of new experiments and features.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.• Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.• Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).• Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.• Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.About the teamThe Kindle Customer Experience Product Management team owns the customer facing software experiences across all Kindle devices and apps - ranging from how you read, navigate, acquire content and more. Our mission is to be the world's favorite place to read, write and get more out of reading. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 8+ years of product or program management, product marketing, business development or technology experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Security Engineer, SIRT, Customer Logistics Security

Amazon’s Customer Logistics Security team is looking for a qualified Security Engineer to join our innovative, high energy and customer-obsessed Customers Logistics Security Incident Response Team (CLS-SIRT). CLS-SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data within the Customers Logistics Fulfillment Centers and Physical Stores networks. They work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to Customer Logistics Backend and Frontend systems. Security Engineers are unique individuals prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis.With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of incident response, forensics, malware analysis, network security, and security intelligence.Key job responsibilities* Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon.* Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.* Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk.* Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities.* Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk.* Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams.* Keeping your knowledge and skills current with the rapidly changing threat landscape.* Participating in a follow-the-sun on-call rotation.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our Customer Logistics Security (CLS) organization is responsible for creating and maintaining a high bar for security across all of Amazon’s Fulfillment Centers, Amazon Fresh and WholeFoodsMarket networks. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, operations, and physical stores.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- 5+ Years experience with incident response, log analysis and forensic tools.- Able to perform DFIR and provide incident response at all stages (identification, containment, eradication, recovery, etc) while coordinating with various teams and providing reporting to leadership. ...

Software Dev Engineer II (iOS), Last Mile Delivery Prdct&Tech

Would you like to build impactful mobile software building blocks that empowers hundreds of engineers build and ship new delightful features every day? Last mile Flex mobile application is one of the fastest growing strategic businesses within Amazon. Our team is responsible for creating the best delivery experience for transporters wherever they deliver packages using their favorite Android or iOS devices. As a Software Development Engineer within the Flex Mobile Foundations organization you will contribute to the next generation mobile foundation to power fast, fluid, and interactive experiences on mobile devices worldwide.Key job responsibilitiesAs a key member of the Last Mile Delivery Technology you will be an innovator, playing a direct role in shaping and building products that partner teams rely on and customers love on top of Amazon's technology. You will be part of a strong team in a fast-paced, start-up like environment where agile development is embraced, innovation is encouraged, large-scale projects are the norm, and work-life balance is a top priority. We aim to work smarter, not harder, and regularly iterate to maintain and improve work-life balance. As an SDE-II at Amazon, you will have the opportunity to positively impact millions of customers by identifying opportunities, designing solutions, collaborating with world-class engineers and delivering large, impactful, end-to-end projects and improvements.A day in the lifeThe team is a strong, close-knit group with a focus on learning, growing, and delivering results together. We have regular architecture and knowledge shares, and our high level of team trust makes this the ideal environment to lead and grow to the next level. As the platform team we build the backbone of the Amazon Flex App, supporting 12+ feature teams, hundreds of thousands of transporters and millions of deliveries.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 3+ years of application development experience on iOS- Bachelors degree in Computer Science, or equivalent background in data structures, algorithms, object-oriented design and systems architecture. ...

Supply Chain Manager, Process Engineering, Amazon Logistics (AMZL) Supply Chain

Amazon Logistics (AMZL) is looking for a self-driven Supply Chain Manager to lead supply chain set ups and vendor program management for innovative new equipment projects in our last mile delivery stations, partnering with our Process Engineering team. You'll work to deliver improved safety, ergonomics, productivity, and cost to the last mile through your work!Key job responsibilitieso Lead Supply Chain readiness for assigned Process Engineering projects which deliver safety, ergonomic and productivity benefits to the network working across vendors o Enable pilot efforts by introducing new vendor options, improving vendor turnaround times, ensuring clarity on design ownership, driving on-time feedback on design and cost opportunities and rapidly solving supply chain issues o Secure deployment readiness by partnering with vendors to prepare feedstock, long-lead items and production capacities on schedule and debottleneck deployment challenges due to supply chain, if any by creating alternative options and elevating for decisions o Drive network deployment via triggering on-time ordering, tracking delivery and partnering with site, third-party logistic providers and vendor resources addressing any feedback o Deliver cost improvements to meet project Return on Investment (ROI) by identifying vendor pricing opportunities, design improvements and process optimizationo Align appropriate warranty and spare stock needs by partnering with Process Engineering and vendors to ensure quality and cost effective after sales supportAbout the teamAMZL Supply Chain team owns the supply chain set-up and readiness for all new programs and products across categories (equipment, fixtures consumables etc.). We bring AMZL's ambitious goals to life by partnering with a wide set of stakeholders in Process Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Program Manager, Project Manager, Launch & Asset Retirement

Amazon Logistics (AMZL) is seeking a qualified Launch & Asset Retirement Manager to solve the complex challenges of ensuring planning, deployment and implementation of delivery station retrofits, expansions and new station launches with minimal to no disruption to capacity. These programs make up some of Amazon and AMZL's most strategic initiatives as the team automates and optimizes the network. In this role, the individual will have direct responsibility for volumes solves during project installation as well as new launches for their assigned sites. The Launch & Asset Retirement Manager will be the liaison between a multitude of stakeholders including Start-Up & REI Planning, Entitlements, Transportation Engineering Services (TES) Pre-Construction, TES Construction, Start-Up Execution, Design Engineering, WHS, Capacity Engineering, S&OP and many more. This role calls for an individual who can over index on ownership to de-conflict multiple competing projects at each site and drive timely delivery. This role’s scope necessitates the ability to solve ambiguous issues and provide effective solutions to gaps between teams, processes and systems. Key job responsibilities* Clearly communicate program issues and challenges to senior leaders in writing and via in-person/ remote meetings.* Assist in the development of Standard Operating Procedures (SOPs) to improve project/ program management efficiency.* Work within various time constraints to meet critical business needs.*Up to 50% travel requiredBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- 3+ years of operational and/or retail management experience- Ability to navigate ambiguity well. Looking for a proven leader that has experience in launching new processes. Has experience leading workstreams with multiple stakeholders with inferred leadership to ensure a project is delivered on time, meeting the required KPIs. ...

Senior Supply Chain Manager , WW Engineering

We are seeking a highly motivated and experienced Senior Supply Chain Manager to join our team . In this role, you will play a pivotal role in driving the automation of AMZL delivery stations across North America and Europe. You will collaborate closely with our engineering team to identify and select strategic suppliers, lead complex negotiations, and ensure seamless project from technology proof of concept development to scale up strategy and execution.Key job responsibilitiesSupplier Selection and Qualification:o Identify and evaluate potential suppliers based on capabilities, cost-effectiveness, and reliability.o Lead the negotiation process to secure favorable terms and conditions for our organization.o Conduct rigorous supplier qualification processes to assess their ability to meet our quality, delivery, and performance standards.Project Execution:o Develop and implement comprehensive project plans to ensure timely and efficient execution.o Monitor project progress, identify potential risks, and take proactive measures to mitigate them.o Collaborate with cross-functional teams to ensure project stays on track.Supply Chain Optimization:o Continuously analyze supply chain processes to identify opportunities for improvement and cost reduction.o Develop and Implement strategies to scale up the technologies across regions with qualified suppliers o Develop and maintain strong relationships with suppliers to foster collaboration and address any issues promptly.Risk Management:o Identify and assess potential supply chain risks, such as supplier disruptions, quality issues, or geopolitical factors.o Develop and implement contingency plans to minimize the impact of these risks.About the teamThe Amazon Logistics Supply Chain team owns the supply chain set-up and readiness for all new programs and products across multiple engineering categories (equipment, fixtures consumables etc.). We bring last & middle mile's ambitious goals to life by partnering with a wide set of stakeholders in Worldwide Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability.BASIC QUALIFICATIONS- 5+ years of supply chain experience- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Product Manager, Value Added Services, WW VAS Product

Do you want to lead design of Amazon's last mile business product strategy? Do you thrive while working backwards from a customer problem statement or need and designing entirely new products from the ground up or significantly changing features and experiences? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Product Manager to drive rapid global expansion of Amazon’s Last Mile delivery capabilities.At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, Amazon is seeking an exceptional Senior Product Manager who will define the vision and global product strategy for a product supporting a network of 3500+ individual entrepreneurs who are rapidly scaling small and medium businesses in 22 countries. This is a new and a fast-growing space with loads of complexity due to the unique challenges of taking a tested model and innovating new ways of delivering products across highly variable environments. This individual will work with cross-functional teams to leverage best practices from various last mile channels using diverse technology to ideate, design, and launch this new product. The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, dive into a challenge, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one. This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environment, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in logistics, last mile, supply chain and/or experience in risk management and product management will be considered a plus.Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.Key job responsibilities- Lead and deliver innovative products to drive step changes in DSP profitability and operating effeciency and eliminate DSP pain points- Manage the global product roadmap across all DSP geographies- Own the operational performance and all metrics/KPIs for DSP satisfaction and adoption for your product - Monitor the effectiveness of existing programs and vendors' services, using utilization data, real-time vendor data and feedback from the global stakeholders- Build and manage governance for global vendor management and provide metrics on performance and effectiveness- Partner with finance to develop financial models, run financial reviews and manage the governance, approval process and reporting for budgeting and funding the product- Define and maintain global business and technical requirements for your product. Communicate both product and project plans through clear, precise and regular communication with all stakeholders.- Retrieve and analyze data and insights both locally and globally to solve business problems at their root, stepping back to understand the broader context- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience managing third-party vendor lifecycle, including selection through RFP/RFI process, vendor performance management and vendor offboarding ...

Principal Tech Business Development, Last Mile Products & Tech

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Fleet Technology Products and Analytics teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...